TruGreen Lawn Care in Hagerstown

16112 Business Pkwy, Hagerstown, MD 21740, United States

★★★★★
(564 reviews)
Specialties: Lawn care service Landscaper Tree service

About

TruGreen provides local, affordable lawn care in the Hagerstown area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Hagerstown community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 301-714-0212.

Website
trugreen.com
Address
16112 Business Pkwy, Hagerstown, MD 21740, United States
Plus Code
J5QQ+59 Hagerstown, Maryland, USA
Time Zone
America/New_York

Business Hours

Monday
7:30 am–8 pm
Tuesday
7:30 am–8 pm
Wednesday
7:30 am–8 pm
Thursday
7:30 am–8 pm
Friday
7:30 am–8 pm
Saturday
8:30 am–6 pm
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance

Photo Gallery

$TruGreen Lawn Care
16112 Business Pkwy, Hagerstown, MD 21740, United States

Reviews

4.6
★★★★★
564 reviews

Most Mentioned

weeds (29) technician (27) job (26) questions (20) treatment (19) aeration (16) call (15) property (11) house (10) information (9)
5 stars
492
4 stars
25
3 stars
5
2 stars
4
1 stars
38
★★★★★
December 7, 2024

Thanks TruGreen for your consistent service. Lemar Blanding is such a great employee! He always alerts us that he is about to work on our property. He is respectful about where he parks in front of the house. He is thorough and always smiles when he comes and goes. We appreciate him!

★★★★★
November 5, 2024

Rodney. Is the best tech I have seen in a long time. He went up and beyond of what he had to ensure I was totally satisfied. And because of his exemplary service I would like to request they he be my dedicated tech to service my lawn moving forward. Thanks!

★★★★★
October 3, 2024

Jordan did exactly what we needed. He was very thorough and completed all the areas required. He was very professional and polite. He did a great job. Request he always be sent to our property to get this done each year. Thank you.

★★★★★
September 3, 2024

We have just started our service with TruGreen . The past two summers we have had drought conditions and this summer, the lawn really started to show the lack of rain. I’m hoping our timing for fall service to start will provide good results and repair. The aeration and seeding was done by Preston today. He did a great job with great attention to detail and a thorough aeration and overseeding process. Communication of what to expect is excellent through text, email and verbal communication with the technicians. I was just notified they’re coming back tomorrow which I guess is for the first application of nutrients. Follow up information on care between services is also thorough and handy for the most optimal results.

★★★★★
May 17, 2024

It was good to talk to Michael and get a few things cleared up. I suggest that customers speak to their tech a few times if possible. Michael was friendly and professional and patiently answered my question from the viewpoint of the person on the ground. It will enable better communication with the company as a whole. I added a few pictures. My yard has not been treated for more than 15 years. This is what it looks like after the first application. After a season of treatment I am sure it will be in great shape to start 2025. Already it is more comfortable going barefoot in my yard.

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April 14, 2024

So last year during the fall over seeding service TruGreen came to my house after 3 days of rain. The technician repeatedly dug up 12"x 4" ruts of grass anywhere from 6" to 2ft. Long. I have multiple cameras with videos of the technician originally try to put the grass back in the hole then after a few times he just quit fixing it. When I called to see what they were going to do to fix this they said I had to wait for the supervisor. He didn't contact me for two weeks and then he sent someone else out to look at it and their remedy to the situation was to come back a throw a bunch of grass seed all over my lawn. Expecting me to water it and see if it would grow. Are you kidding me?? Of course it didn't grow. The weather turned cold and what little grass started growing died quickly. This company is huge and doesn't care one bit about you or your lawn. Sad. Here are a few of the areas and how they look now. Unfortunately there are many more just like this in my yard. So trugreen I give you a big thumbs down and a minus five for stars and don't bother responding to my review because I don't want anything from you except to Stay Off of my property. Customer Beware. Oh they act like they want to help but they do not. I gave you multiple chances and not only did it take weeks for you to even respond. Your response was weak almost non-existent.

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October 23, 2023

TruGreen was to service our front and side yard. After a year there is no difference in the yard. I have used them in the past and they made are yard look like a park. My neighbor told me she saw one of their techs place a serviced sign in my yard and sit in his vehicle for 15-20 minutes and not perform any service. I would be very cautious about using this company. The yard beyond the fence is my neighbor’s yard and it looks much nicer than ours.

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★★★★
May 10, 2023

I am partially satisfied with the service because the weeds are still thriving as usually.. Clover, crab grass, to mention a few of many other types of weeds (I just do not know their proper names) are all there and in full bloom. Lolita,the person who performed the treatment has done outstanding work. She Listened carefully to my concerns, answered questions, offered useful suggestions on how to move and water the lawn to reduce weed growth. I showed her broad-leave weeds still present after the previous treatments. We need to get rid of those weeds one way or another as that was promised in the agreement and is expected.

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★★★★★
December 23, 2024

Carlos V did a thorough job after finding the location

December 23, 2024

AVOID AVOID AVOID!!!!Let my yard die.... I know was a dry summer....we watered twice a week...this is some thing other than dry conditions... no one from TruGreen ever mentioned anything to us about the condition of our yard... and still have not.... NONE of our neighbors yards look like this...pathetic... NEVER responded to the email they asked for... still no response to date... zero stars....my advice... their guarantee is BS as we never heard a single word back from them.... find another business... we did!!..

★★★★★
Verified Reviewer
November 23, 2024

Tru Green techs are always professional & courteous. Never have to be home to know that they have treated my lawn & remembered to lock the gates.

★★★★★
November 23, 2024

My grass looks good, and is very thick. There is area that it looks as though grass may be returning. Tim does a great job!

★★★★★
November 23, 2024

Excellent!

★★★★★
November 23, 2024

True Green has been of service for several years. It makes a difference. Today, Christopher R. was thorough and always pleasant. Positive

★★★★★
November 23, 2024

Product well disbursed, minimal spill over on paved surfaces.

★★★★★
November 23, 2024

Person applying treatments very n ice to talk to, explained applications, very pleased!

★★★★★
November 23, 2024

Excellent service and usage of app to keep up to date.

★★★★★
October 23, 2024

Super thorough aeration performed perfectly. Plenty of grass seed spread afterwards!

★★★★★
October 23, 2024

Denzel aerated my yard and applied seed. He was very thorough and went out of his way to be polite. Im hoping for a lush lawn next summer!

★★★★★
October 23, 2024

Zach came by to do our aeration and overseeing today. He gave a good explanation of the process and what to expect, was professional and thorough.

★★★★★
October 23, 2024

Thank you, Lamar Blanding, for your work today! Sorry, we missed seeing you!

★★★★★
October 23, 2024

TruGreen has done a great job this season and our lawn looks fantastic.

★★★★★
October 23, 2024

Friendly, does a great job

★★★★★
October 23, 2024

He did a really great job. Trugeeen does really good work. I didnt think they get my grass growing in our bad spots. But it is starting to grow now. Highly recommended 5 stars Ty you guys

★★★★★
October 23, 2024

Always does a great job I would recommend them. I have been using them for years.George took time to explain things to me about my lawn.

★★★★★
Verified Reviewer
October 23, 2024

Lamar is a great addition to this company! He is very polite and professional!

★★★★★
October 23, 2024

Rodney B. was friendly, courteous, and took time to answer my questions. Aeration and overseeding treatment was performed professionally and efficiently.

★★★★★
Verified Reviewer
September 23, 2024

Lamar is the representative for Trugreen and he is very polite and always explains what he is doing and does a great job!

★★★★★
September 23, 2024

Danielle, our service technician, did a great job. He was very knowledgeable and helpful and took care around our existing plantings.

★★★★★
Verified Reviewer
September 23, 2024

Dependable. Trustworthy. Very professional! Put other like services to shame! Courteous and respectful. Lamar does outstanding work!

★★★★★
September 23, 2024

Representative asked some questions and showed up in a timely fashion..

★★★★★
September 23, 2024

Excellent experience notified not to let my dogs out for 2 hours and let me know they were here. Got the app to follow them.

★★★★★
September 23, 2024

Knowledgeable & Professional Specialists, very respectful, prompt did not waste any time. Chelsea Weller left me a message to notify me of the change in tick and flea control. I appreciate the information. I hope it continues to work. Thanks, Chelsea for your expertise and caring for our lawn, Becky Gorby

★★★★★
September 23, 2024

Michael, was awesome, professional, explained everything that he was going to do, and future prevention for the care of the grass. Im glad that Michael is my rep of TruGreen. Thank you Michael.

★★★★★
September 23, 2024

Professional service. Great looking lawn. Thanks Christopher P.

★★★★★
August 23, 2024

Your lawn tech did a great job despite dealing with the heat index at 100 degrees!

★★★★★
August 23, 2024

Eficient! Thank you.

★★★★★
August 23, 2024

TruGreen has always done what needs to be done. Thanx to Kyle Moss #5022 for doing a great job!

★★★★
Verified Reviewer
August 23, 2024

Its hard to rate a service because sometimes its great and sometimes not so. First year great service with accurate scheduling but not so much on the second year. Love the service, but, too many qliches in scheduling and the quality from the first year to the second.

★★★★★
August 23, 2024

Michaels crew completed a great job with aeration and overseeding the lawn. Thank you guys

★★★★★
August 23, 2024

Arrived and told he.was here to do the grass very professional

★★★★★
August 23, 2024

Specialist 1417- Carlos V. did a thorough job spreading fertilizer on entire lawn front and back. He came to re do , free of charge . What specialist Christopher R. did poorly a week prior. I am thankful and pleased with this visit. Please send Carlos V. or Gerald M. for future jobs. Winchester VA. area.

★★★★★
August 23, 2024

Michael Sexton checked with me before and after completing my lawn treatment. He wanted to make sure I did not have any questions or concerns. He was very courteous.

★★★★★
July 23, 2024

Very kind and attentive staff

★★★★★
July 23, 2024

Our specialist is Mike M. He efficiently completed our lawn treatment and paid attention to the details of our service plan. We appreciate his excellent service and we are completely satisfied.

★★★★★
July 23, 2024

Thank you for always providing excellent service.

★★★★★
July 23, 2024

Mr. Lemar arrived for timely service. He explained the entire procedure he would be performing and asked if I had any questions. He is professional and represents True Green very well.

★★★★★
Verified Reviewer
June 23, 2024

Friendly, very efficient, and always respectful of my property. This is the only spray I have found to work for fleas, ticks, spiders and all the other horrible creepy crawlers.

★★★★★
June 23, 2024

Theodore was very respectful and professional. He answered all my questions and did a very thorough job.

★★★★★
June 23, 2024

It was done while I was not home. It appears to be done properly.

★★★★★
June 23, 2024

Technician Anthony was polite and knowledgeable. He promised to let a manager know about the condition of my property. Looking forward to hearing from True Green. Thank you Anthony.

★★★★★
June 23, 2024

Levar B was here very early! Wasn t able to meet with him, however the Ring coverage showed that he did a very thorough job and covered the entire area including under the tree line which has been especially troubling. A very fine job!

★★★★★
June 23, 2024

Michael was very knowledge Answered all my questions and was very pleasant to work withi9

★★★★★
June 23, 2024

Michael was excellent. Explained what was done and what he saw in the lawn.

★★★★★
June 23, 2024

Lemar Blanding has been a fantastic Rep for TruGreen and I hope they know the gem they have in him!! Friendly EVERYTIME WE TALK and youd think this man has never had a bad day considering he always welcomes you with a smile and clearly Listens to your questions and offers great feedback and answers. GREAT GUY AND GREAT REPRESENTATIVE FOR TRUGreen!

★★★★★
June 23, 2024

Very thorough treatment. Thank you.

★★★★★
June 23, 2024

I m watching your True Green Luis He sprayed all over my yard He is doing a good job. Thank you True green for your awesome service.

★★★★★
June 23, 2024

Great service and great communication!

★★★★★
June 23, 2024

Have been with tru green for several years satisfied with there service

Verified Reviewer
June 23, 2024

Hired TruGreen last fall to help fill in my backyard and grow grass to make our backyard, well, a backyard and eliminate empty spaces in our yard so whenever our dogs go out they arent coming in with muddy/dirty paws. I have not had more frustration with a company more than TruGreen, I will NEVER recommend anyone hire this company and recommend you use local small businesses instead. From last fall to now when we just cancelled our service due absolute 0% change in our yard; not to mention I witnessed on my Ring camera at my front door a TruGreen guy coming early this spring, sitting in his truck for the entire time and posting a sign on our door what was done which wasnt at all, it was nothing but a headache and anger the entire time. I had another guy come after complaining about nothing happening and was treating the complete wrong part of our yard and my wife had to stop him while shes WFH, a absolute garbage/terrible aeration/overseeding job last fall and still having weeds in my yard; this should be pure proof that you SHOULD NOT hire TruGreen and steer clear. Im glad I terminated my service/fired them because this was the biggest let down and disappointment but also lesson learned. I hope you read this and this helps make your decision easier to NOT hire TruGreen; ever. If I could give them 0 stars, I would most definitely.

★★★★★
June 23, 2024

Great job

★★★★★
June 23, 2024

Dependable services . . .very satisfied with weed control and fertilization. Lawn looks great!

★★★★★
June 23, 2024

Great service from a true professional. Thanks Gerald!

★★★★★
May 23, 2024

Professional Helpful Friendly Knowledgeable Patient

★★★★★
May 23, 2024

Timothy does a thorough job. Thank you for making him my tech.

★★★★★
May 23, 2024

The technician, Tori B was attentive to my requests and promised ensure that my my preferences were noted.

★★★★★
May 23, 2024

The only thing I do is maintain my lawn. TruGreen does everything else and it has never looked better.

★★★★★
May 23, 2024

Michael always does a fine job very professional michael s got my yard looking spectacular people come by and wanting to know what is put on it. I tell him, Michael True Green.

★★★★★
May 23, 2024

Apart from their professionalism, they take time to answer questions and concerns and whats more, they point out issues that they observe to help us do our part to insure a healthy lawn. I love them and am glad to have chosen them.

May 23, 2024

They lied about visiting my property. You don t lie to somebody and then expect them to use your services.

★★★★★
May 23, 2024

Carlos did the most thorough spray that we have had done since using Trugreen

★★★★★
May 23, 2024

They do a wonderful job.

★★★★★
Verified Reviewer
May 23, 2024

Lamar was great

★★★★★
May 23, 2024

I am so far impressed with this service. Every technician has been great, I simply have a weed called German Knotweed that is very stubborn to kill. I am finally noticing that much of the weed is dying after the 2nd and additional touch up treatment. So far I am very impressed with both techs and I am looking forward to killing this weed so I can then over-seed and get rid of the brown spots in the fall. Their customer service dept is also great and easy to work with. Thank you Lemar and Timothy for your hard work. I recommend both techs.

★★★★★
May 23, 2024

Chris performed our service today and was thorough in explaining all our concerns. We are very happy with our service, thank you.

★★★★★
Verified Reviewer
May 23, 2024

Staff was great and did amazing work

★★★★★
May 23, 2024

I received outstanding service and they were quick to remedy an issue I had with the invoice amount.

★★★★★
May 23, 2024

Very prompt service. So far, as of 24 Apr 2017, my lawn looks very healthy, no weeds/crabgrass are present, very satisfied. Would definitely recommend Tru-Green to anyone who wants a great looking lawn!

★★★★★
May 23, 2024

Today was my first service, so I cant review the results... However, Carlos, my technician, was super friendly and walked my property and gave me great knowledge and information regarding my trouble areas.

★★★★★
April 23, 2024

Mike did another great job !!

★★★★★
April 23, 2024

Preston was awesome, polite and informative

★★★★★
April 23, 2024

This True Green professional did a really good work ! Ty

★★★★★
Verified Reviewer
April 23, 2024

On time and very customer oriented. Gerald M listened to all of my concerns.

★★★★★
April 23, 2024

Excellent customer service with the sales person and weed control gentleman. We can t wait to see green healthy grass!

★★★★★
April 23, 2024

Yard looks amazing, always on time and professional!

★★★★★
April 23, 2024

Tru Green is always prompt and keep me updated on their arrival. They are interested in any concerns I may have and take action to correct them.

★★★★★
April 23, 2024

Loved the TruGreen prompt notifications and Theodore was on time, patient, it took me a little while to answer the doorbell, also he gave a very friendly and professional introduction of himself and closed the gate after he was done. Thank you!

★★★★★
April 23, 2024

Mr. Carter did a wonderful job and answered what he could, great job.

April 23, 2024

Please do yourself a favor and dont bother calling TruGreen. Spend your hard earned money on a local company who will actually work to improve your dirt and lawn. I spent 22 minutes listening to a high pressure sales person in an effort to just get a price. Only to get spammed with constant phone calls a few hours later by a local salesmen (good guy nonetheless) pressuring even more to buy into their subscription.

★★★★★
April 23, 2024

Brian always does an absolutely awesome job every single time he come to our house!!! I wish there was a rating that went up to 10 instead of just 5

★★★★★
April 23, 2024

Craig did a great job today

★★★★★
April 23, 2024

Thanks for talking with me, have a great day

★★★★★
April 23, 2024

Our yard looks great. They are very prompt. Great job.

★★★★★
April 23, 2024

First Application and thourgh explanation of expectations for future visits was a great experience with customer service. Jared did a great job explaining the process and what to expect.

★★★★★
March 23, 2024

Carlos was very polite. He did a good job!

★★★★★
Verified Reviewer
March 23, 2024

Very professionally done.

★★★★★
March 23, 2024

Excellent service is routinely performed. Service price is reasonable and fair --- and our yard is a delight to us and neighbors

★★★★★
March 23, 2024

Easy to have their service. I get notified someone is on the way and the job is complete.

★★★★★
March 23, 2024

Service was friendly, fast, and efficient. Every staff member that I have ever come into contact with, has always been so friendly.

★★★★★
March 23, 2024

Tori Butler performed a very thorough application today. Tori was very informative and pleasant to talk to. Tori is an asset to branch #5022.

★★★★★
Verified Reviewer
March 23, 2024

Carlos was professional in all aspects. Total pleasure to deal with.

★★★★★
March 23, 2024

Christopher Powell did a great job , answered ques I had about my lawn. Great employee you should be proud of !

★★★★★
March 23, 2024

Always on schedule Job well done

★★★★★
February 23, 2024

Jared always does a good job. Glad he s back this year

★★★★★
February 23, 2024

Knowledgeable and pleasant

★★★★★
February 23, 2024

TAKE GOOD CARE OF MY LAWN

★★★★★
February 23, 2024

I didnt have the opportunity to talk with Lemar this time as I was not home, but he has always been pleasant, cooperative and thorough.

★★★★★
February 23, 2024

Reasonable price, flexible plans, and they do a great job keeping weeds to a minimum.

★★★★★
February 23, 2024

Jared was very friendly and informed me about what was going on. Very pleased.

★★★★★
February 23, 2024

Lamar Blansding did an excellent job. He was thorough in covering my yard. He took the time to explain to me what he was doing and answered my questions. Thank you, Lamar.

★★★★★
January 23, 2024

This visit was for tree and shrub fertilizing. This service has made a noticeable difference in the amount of spiders/insects that inhabit the shrubs

★★★★★
January 23, 2024

Excellent Service!!!

★★★★★
Verified Reviewer
January 23, 2024

You can see the results after each treatment

★★★★★
January 23, 2024

Edward from #5022 did a fantastic job with my lawn! Thank you!

★★★★★
January 23, 2024

So far so good. Last treatment of a week ago was for slow release fertilizer and broadleaf weed control. Now, a week later, I can see some of the weeds turning brown. Hopefully all of my clover will retire soon.

★★★★★
January 23, 2024

Jayguann McKinney was very friendly and demonstrated excellent customer service skills. Gave me some recommendations on how to care for my lawn which was very helpful. I was impressed about his knowledge on lawn care. Hopefully he will be my regular specialist. You are blessed to have such a valuable employee. My score for Jay is 10.

★★★★
January 23, 2024

Tru-green almost always arrives on time to perform service, unless hampered by weather conditions (e.g., rain). Also, they give much advance notice of the dates that they plan to provide service.

★★★★★
January 23, 2024

Angie (our tree and shrub expert) did a thorough job yesterday! She sprayed all the plants/trees liberally. When my husband flagged her down to inquire about the issues with the tree in the front yard and the roses around back. She explained that the problem has been recorded throughout MD and that the treatment she had just applied would fix the state of the plants/trees. My husband she was friendly and helpful. Thanks Angie for giving some TLC to our plants and trees!

★★★★★
January 23, 2024

Performed the following tasks in my yard: detailed lawn analysis, serviced my lawn, grub control, aerated & over seeded my lawn, applying horticulture oil to my trees & shrubs. Thanks for the good work!

★★★★★
Verified Reviewer
January 23, 2024

Very nice lady: Chelsey Weller.

★★★★★
January 23, 2024

Ed M. was great.

★★★★
January 23, 2024

Edward M is awesome. I was able to ask him questions and get guidance on how to better care for our lawn. He is professional and cares about us getting the best lawn results.

★★★★★
January 23, 2024

Lawn was aerated. Christopher showed up on time and explained the process thoroughly. When he had a concern regarding using the motorized riding aerator on the hill, he switched to a walk behind version to complete the job.

★★★★★
January 23, 2024

Service technician was excellent

★★★★★
January 23, 2024

Robert was very helpful and explained in detail what service he was applying.

January 23, 2024

I called Trugreen for their lawn care services. I spoke with their corporate office who told me they did not perform mowing services, but would clean up weeds. I told them I was looking for both and asked if they had any references for local companies nearby. I was given some information and thought that was the end of it. I then got a call back from someone who told me they invited themselves to my house to inspect my yard, and the guy told me he was calling due to my conversation with corporate. I began to explain that I was told they didn t offer the services I was looking for and but he said I am not asking if you called us I am telling you. He then asked what I was looking to get done right after he cut me off while I was trying to tell him. I began to tell him what I wanted done, and he hung up on me. Disgusting and rude customer service. What a joke of a company.

★★★★★
Verified Reviewer
January 23, 2024

Excellent service from initial phone conversation to first visit. Gerald M. wrote up an extremely thorough report regarding the health of my lawn, which was really helpful to review. I look forward to TruGreen helping to bring the backyard back to its former glory.

★★★★★
January 23, 2024

I have already responded to this request!

★★★★★
January 23, 2024

Very easy to work with, timely, and professional.

★★★★★
January 23, 2024

Very happy with service. Very knowledgeable and super friendly. Lawn looks amazing!

★★★★
January 23, 2024

I was not there but was able to monitor on my ring monitor. The tech seem to have cover all areas with enough chemical . I thought she did a thorough job , we shall see in the coming weeks .

★★★★★
Verified Reviewer
January 23, 2024

Weed control and proper fertilization - it keeps my lawn looking great.

★★★★★
January 23, 2024

The technician explained all I had to do to maintain my yard green and healthy.

★★★★★
Verified Reviewer
January 23, 2024

My Service Technician did an outstanding job her name is Chelsey . Highly Recommend choosing Trugreen

★★★★★
January 23, 2024

Excellent service and value! Our specialist Ed M is awesome!!

★★★★★
January 23, 2024

The weeds are already dying after just over a day.

★★★★★
January 23, 2024

Lawn has started looking much better; greener. Technicians are very professional, and so cordial. Each tech theyve sent has been top-notch.

★★★★★
January 23, 2024

TruGreen provides an excellent system to kill weeds, destructive pests, and enhance your lawn. We have been very happy with their work.

★★★★★
January 23, 2024

Good job. Lawn green and free of weeds.

★★★★★
January 23, 2024

My lawn is flawless and has received many compliments

★★★★★
January 23, 2024

Had TrueGreen is another house & picked them up when moving to our new house. The lawn was in need of major care. After one season they were able to bring our lawn back to looking great. Technicians have always been nice & done a good job.

★★★★★
January 23, 2024

Great service, respectful of property, professional results. We are very pleased with the results of our property. Thanks Mike M and Hagerstown branch #5022! ~DK

★★★★★
January 23, 2024

My yard looks great. If I buy the fertilizer and apply it myself, I spend more money than if I hire trugreen. Also, their job they do is superior to what I can do myself. I am definitely a happy customer.

★★★★★
January 23, 2024

Our lawn is looking so much better! Thank you, Gerald Michael s!

★★★★★
January 23, 2024

Very professional staff

★★★★★
January 23, 2024

Malachi was friendly. Provided important insights on how and when to water the lawn. Always appreciate his willing and helpful spirit. Fun to talk with as well!!

★★★★★
January 23, 2024

Shrub pest control was done by Chelsey. Took time to talk to us sharing our concerns, very professional, well spoken, and naturally excellent customer service skills. Did the job thoroughly, VERY pleased. PLUS true Green will come back no questions asked. Excellent service from TruGreen

★★★★★
January 23, 2024

TruGreen of Hagerstown, MD does a great job. They alert you before they show up and they very rarely are a no show. They have even shown up in light rain to perform their service.

★★★★★
January 23, 2024

My technician was courteous and quick in her treatment. Angela was great.

★★★★★
January 23, 2024

I respect various people who work for TruGreen. They are arguably responsive. When confronted with a problem, they are knowledgeable. Unfortunately my intentions are to pay for results, not responsiveness. As a company, if you put a minimum of EQUAL effort into results satisfaction that you do in getting paid, I believe you would have dedicated and loyal customers.

★★★★★
January 23, 2024

Michael M. is great10/10

★★★★★
January 23, 2024

Ryan Stiver was my specialist today and left a great summary letting me know what had been done.

★★★★★
January 23, 2024

Craig did a great job

★★★★★
January 23, 2024

Have used for many years. If there is a problem call & if you have the required amount of applications they will come back and retreat. Got the pest control after we discovered we had grubs. Lots of dead spots in the yard now it has filled in.

★★★★★
January 23, 2024

Great great job

★★★★★
January 23, 2024

Preston came early and on time to complete our service.

Verified Reviewer
January 23, 2024

It would be nice if you could stop sending your technicians out to a residential area at 639 in the morning waking up the neighborhood with there loud beeping trucks when your business doesnt even open tell 8am so disrespectful

January 23, 2024

Called to set up in house consultation with a representative. My wife received a call from a sales person from this location. He stated I pulled a satellite imagine of your home , which is a lie because it s new construction. We were told a person would visit our home to educate us on the chemicals, processes, and expectations. The sales person ever showed up, but rather tried a hard sell over the phone. All the measurements were incorrect, which is why a in-home appointment would be necessary for our particular location. The amount of the proposed work was 4 times greater than what my neighbors pay, and my neighbors have a larger yard. I was confused, so my wife and I decided to call back into to confirm our experience. We were told this is not TruGreen standards and we would be contacted by within 2-3 business days. It s been well over a week and we haven t heard a peep. Maybe this company is stretched too thin, maybe it s something else, but this is my wife and I s experience with this company and in particular this location.

★★★★★
January 23, 2024

Lemar Blanding did an outstanding job. He was a pleasure to speak with and his service was very thorough!

★★★★★
January 23, 2024

I have had TruGreen for years. Great looking lawn and control of bugs! Just stay consistent and lawn comes together.

★★★★★
Verified Reviewer
January 23, 2024

We have a chickweed infestation. Its very serious and they came out and appeared to do a professional job of spreading what we need.

★★★★★
January 23, 2024

Good service but Ed makes it great. We complained that weeds we re growing back. Ed came out and took care of it immediately. Thanks Ed .

★★★★★
January 23, 2024

Trugreen has done a great job at keeping our lawn looking great.

★★★★★
January 23, 2024

Excellent and timely service

★★★★★
January 23, 2024

LEMAR was extremely knowledgeable, professional and seemed sincere to take care of my yard and weed problems! He was exceptional! I am hopeful that this treatment will take care of my weeds however I am concerned that my lawn is really bad in the back even with the service and the cost. Positive

★★★★★
Verified Reviewer
January 23, 2024

Always on schedule and on time. Donyell is a very knowledgeable technician and very courteous.

★★★★★
January 23, 2024

Ed (Branch # 5022) was Extremely Professional and took pride in working on my yard. In addition, he took time to make me aware of the treatment he was applying to my yard today. I was very impressed with the quality customer service today.

★★★★★
January 23, 2024

Very good company. Our weeds are gone and the yard looks great!

★★★★★
January 23, 2024

Professional and service person is always very kind and courteous.

★★★★★
January 23, 2024

Great service. Theodore was excellent

★★★★★
January 23, 2024

Ed was amazing. Walked me through what he was doing and answered all my questions.

★★★★★
Verified Reviewer
January 23, 2024

My Husband spoke with the technician when they came to do the lawn treatment and again when they came to do the bug spray thingy. He said the Tech was really nice and knowledgeable and was able to answer any questions my Husband had. I paid the same as my Neighbor and have pretty much the same size yard. Tech said the lawn wont improve overnight but they would keep track of it until it gets to where we want it to be. Overall we are really happy with our experience and would definitely recommend them! We use the Trugreen located in Frederick MD.

★★★★★
January 23, 2024

Theodore is always polite, courteous and professional. He is thorough and explains the process he is performing at each visit. Very helpful.

★★★★★
January 23, 2024

Christopher Rogers, TruGreen, was here yesterday afternoon to treat our lawn for broadleaf weeds, annual grasses, and nutsedge in our yard. He answered all of my questions regarding this application and what to expect. He said not to worry about the rain storm coming that it would help soak this application into the ground. Thank you Christopher!

★★★★★
January 23, 2024

Tiffany was very courteous and professional. She was attentive to not being an inconvenience during her treatment and answered all my questions!!

★★★★★
January 23, 2024

Ed was very knowledgeable and friendly, he answered all of my questions about the service and future services. Thank you!

★★★★★
January 23, 2024

First visit and seeing much progress! The weeds have met their match and are dying!!! Melvin was great, personable, professional, and knowledgeable. So glad my friend told me what you had done for her yard!

★★★★★
January 23, 2024

Tiffany Shoemaker is professional, efficient and thorough. She has truly impressed my wife and me; and represents Trugreen in an excellent fashion.

★★★★★
January 23, 2024

TruGreen has been providing weed control, fertilizing and pest control for my lawn for several years and I plan on continuing to use them. My lawn is the best in the neighborhood.

★★★★★
January 23, 2024

Very nice. Explained everything, what he was doing, mowing and height of grass. Would request him again. Thanks great job.

★★★★★
January 23, 2024

I would like to request Theo C be our permanent Lawn Technician. Hes always on schedule and respectful of our property. Thanks.

★★★★★
January 23, 2024

The team who came out were great they patiently and with insight answered all my questions (which were a lot) and I m glad I hired them.

★★★★★
January 23, 2024

Thank you for a job well done.

★★★★★
January 23, 2024

Lemar Blanding did a great job today with my service. He checked in with me before he started. He has my lawn looking great.

★★★★★
January 23, 2024

Ed M did a fantastic job completing my aeration and seeding service!

★★★★★
January 23, 2024

Very polite and informative about my lawn even consulted someone in regard to one of my trees will be getting that device too! I m happy with Tru Green

★★★★★
January 23, 2024

Great 5 star job performed by Lemar B, he touched base with me to see what problems that Ive been experiencing in my lawn and did a thorough job apply my treatment. It was great to see Lemar again, who provided great customer service and attention to detail

★★★★★
January 23, 2024

Theodore C was a great representation of True Green. His customer service was excellent. His knowledge and enthusiasm of his job was superb.

★★★★★
January 23, 2024

TruGreen tech was very professional and friendly.

★★★★★
January 23, 2024

Kayla did a great job on our aeration and seeding!

★★★★★
January 23, 2024

My front and side lawn looks great and we ve had them overseer in the fall. Lawn is thick and beautiful. We re slowly getting the backyard thick and luscious also.

★★★★★
January 23, 2024

Very professional treatment specialist with a keen eye. She provided a thorough treatment of my front lawn. My front lawn is looking great because of Tru Green treatments.

★★★★★
January 23, 2024

TruGreen is always responsive and thorough on the service. The Specialist is very knowledgeable and professional.

★★★★★
January 23, 2024

Angie M provided excellent tree and shrub service at my residence on 4/14/2023. It was her first visit. We walked around the property while I pointed out past problem areas. Angie listened carefully and assured me the areas would be treated properly. Thanks! John

★★★★
January 23, 2024

Dion Evans (Branch 5022) was very knowledgeable and professional as evidenced by his ability to address all my concerns regarding how to achieve the best lawn possible. He was solution focused. He reviewed my most recent and current treatments and ensured I was following through on actions that needed to be taken following certain services. Thanks for your time and attention!

★★★★★
January 23, 2024

Excellent workers that do jobs well

★★★★★
January 23, 2024

Lemar Blanding did an excellent job today fertilizing my lawn. Since it was so early, he didnt knock to wake me up and we thank him for it.

★★★★★
January 23, 2024

They always give us a detailed report about our shrubs and keep the pests away.

★★★★★
January 23, 2024

This is my TruGreen lawn...it is like a golf course. They are the best in the business. So thick and green and weed free, neighbors stop and stare with envy

★★★★★
January 23, 2024

Very friendly and efficient!

★★★★★
January 23, 2024

Chris Rogers does an excellent job.

★★★★★
January 23, 2024

My representative was very helpful to help me understand what the application was for. He s very polite and did a really nice job.

Verified Reviewer
January 23, 2024

Beware, this group dont provide what they promise.

January 23, 2024

We became unhappy with our Tru-Green service. I cancelled next years service, way too many weeds, even after the lawn was treated.

January 23, 2024

Terrible. They put down liquid fertilizer when you really should be putting down granular slow-release fertilizer in the fall. Plus the weed killer did not kill my crabgrass which they said it would and looks like it harmed the young shoots that were coming up. Plus they rushed to get the second stage aeration and receding done the same day which would have cost $535! Fortunately I used customer service to fire them just-in-time.

★★★★★
January 23, 2024

Lemar Blanding was very professional and took time to talk to me after the lawn treatment

★★★★★
January 23, 2024

LEMAR Branding was very friendly and took time to explain the service as well answer all my questions. Very professional representative. LEMAR Branding did a great job again! Thanks so much LEMAR!

★★★★★
January 23, 2024

Our grass never looked better

★★★★★
January 23, 2024

Theodore provided satisfactory service. It s been a very dry summer. With rain over past couple weeks and for several more days looking ahead we will see how the yard greens up.

★★★★★
January 23, 2024

We have been very please with the service we have no complaints. Thank You

★★★★★
January 23, 2024

Professional, knowledgeable, and kind. Wish more people were like that. Thx Trugreen!

★★★★★
January 23, 2024

Good service by a very nice young lady. My shrubs are smiling.

★★★★★
January 23, 2024

I am very pleased after my second visit especially the time taken to add observations and recommendations for my lawn. I was advised of Craigs travel time along the way so I knew when hed be arriving. I am a new customer to TruGreen and so far satisfied and appreciate the communication.

★★★★★
January 23, 2024

Thanks again for getting a major chore done for less than I can do it myself

★★★★
January 23, 2024

I love it!

★★★★★
January 23, 2024

Always on time and services provided as promised.

★★★★★
January 23, 2024

Excellent results and consistency season-to-season.

★★★★★
January 23, 2024

Preston Carey did a fantastic job today! Can t wait to see the results!!! Thank you Preston & TruGreen Positive

★★★★★
January 23, 2023

Prompt, professional and responsive.

★★★★★
January 23, 2023

All services are great and you can see results within weeks. They dont give up and keep coming as needed to treat again to your satisfaction.

Verified Reviewer
January 23, 2023

I ve called to cancel twice. Try Green keeps coming out to perform service and bills my credit card. The only way you can cancel is by calling, and they give no prof that you canceled. I m going to refute the charges and file a complaint with the public service commission.

★★★★
January 23, 2023

Bag worms on my trees

January 23, 2023

My goal was to fix brown spots on my lawn and extend the grass to my deck. These guys came in and kept just doing random stuff. I had to mention it to at least 3 different techs and none of them had a recollection or an idea of what I really needed. I also called at least twice. I finally decided to take care of my lawn myself. Looks like they are only trying to check boxes. Yes you stopped by, yes you fertilized and other things. But you miss achieving what I wanted. Unresponsive. Not really caring about the work correctly done.

★★★★★
January 23, 2023

I have had Tru Green for a few years now and generally my lawn is one of the best in the neighborhood. They take pride in their work and other than the occasional weed issue, the lawn is green and healthy.

★★★★★
January 23, 2023

good service Lawn looks great Positive

★★★★★
January 23, 2023

mice lawn green weed free

★★★★★
January 23, 2023

Great weed controllers! They handled my weed with professionalism. My weed looked wilted after the first day, and I knew my weed would be gone soon. Sometimes that makes me sad but when it s in my lawn I don t like weed so much. I am on a clear path to no more weed in my lawn!!!

January 23, 2023

Come to do what I pay for. Arrived text at 7:55, out vehicle at 7:59, spoke to via intercom at 8:01, job complete according to you at 8:09! I did watch in backyard for a few but seemed to be doing the job so stopped. NO WAY MY ENTIRE YARD WAS COMPLETED IN 7 MINUTES!! And he walked it! Didnt use segway!! Last time I was in the house, looking at the backyard and they said they had been there! Im thinking I need to.find a different service provider!! Hagerstown

January 23, 2023

I started their services in May -- at least thats when they started charging me. I randomly checked my camera last month and realized they ONLY did the front lawn and completely skipped the backyard (this is where our grass needs the most help, btw). The Service Summary, however, said they applied it EVERYWHERE and they even said they closed the gate when completed. These are clearly ALL LIES -- as I never saw them in the camera. I called and complained so they came and re-did it. Asked the technician why he didnt do it the first time and said he got bit by a dog IN A PREVIOUS JOB and was scared to go inside the fence. The last thing I want to do is micromanage anyone but I couldnt help to think and look back at the previous times theyve serviced my property and wonder, did they ACTUALLY do their job? or were they scared of a violent non-existing dog? Our lawn showed very little to no improvement.