363 Austin Cir, Delafield, WI 53018, United States
Naturescape is proud to offer fully-guaranteed lawn and landscaping services at less than do-it-yourself prices. Our trained and licenced specialists use the highest-quality products to keep your lawn, trees and shrubs healthy and attractive. If you ever have any concerns, we will address them within 72 hours free of charge. We'd be happy to have you as our customer, and we look forward to working with you.
Had 3 lawn services in 30 years. By far, Naturescape has exceeded expectations and provided excellent customer service care from the initial request to courteous follow ups and feedback. CHOOSE NATURESCAPE!
Long time customer,called yesterday to have last Lawn cut to handle leaves. John did a fantastic job this morning, In record time so we didn’t have to rake the yard. Naturescape provides prompt courteous service every time they visit our yard.. We are blessed to get what we pay for! Good Customer Service is rare these days. Looking forward to using them again in 2025.
So far Naturescapes response to my Grub Damage has been excellent! (response is Very Very important to me).Sometimes unusual weather and prevailing insect patterns come into play-I understand that. I have had them for years and I'm satisfied.(Changed from a 1 star to a four)-Contacted them about this Grub Damage problem and Naturescape sent "John" the application Technician out to spray a "Curative insecticide IMI Lambda" to kill the active Grubs. He always does a great job and is very personable. I'm watering it in well (per his recomm.) I have contacted Naturescape about my request for "Overseeding" to address the isolated damaged areas.Holy Cow their coming tomorrow already-SUPER! Will change my assessment to 5 star when past damage has been addressed now that further damage (should be) under control. Good Job reacting Naturescape people !
I am a current customer and needless to say it has been a frustrating experience. I signed up for monthly mosquito treatments and they have been less than effective. For the past 2 months I have been not scheduled which I have to call and request to get scheduled. When asking is this something I need to do they said you shouldn't. Also asked about apple tree trimming which they said we do, was contacted by the actual tree person who said they don't do that. Overall not sure if it is system issues but lack of communication and ineffective products, I will be seeking alternative options next year
I am taking a moment to Thank Naturescape, for the wonderful job he did to help me get my lawn cut, in a short notice. Very nice and understanding my situation. I would highly recommend this company.
We have been a customer of NatureScape for 10+ years. They have taken such good care of our lawn that many of our neighbors are now also customers! Whether on the phone or while applying treatments, NatureScape employees are always friendly, respectful and effective. They have worked around my schedule when required and reminded me of annual preparty (4th of July) mosquito treatments. I truly appreciate this! I honestly have no negatives to comment on! I highly recommend them!
I have been a customer of NatureScape for a few years. I have lawn mowing, tree, and shrub care, and mosquito control. I have been happy with their service each year. This year I am particularly impressed with Joseph who has been mowing my lawn. He does a great and thorough job.
I just want to commend Naturescape in Delafield, and especially Daniel B., for the excellent service Dan provided yesterday applying our 2nd lawn treatment. He did an extremely thorough job and went the extra mile to make sure a couple of trouble areas were addressed. What used to be an overgrown field now looks like a golf course due their care. Again, Thank You Dan!!
Excellent customer service, fair prices and great communication. Easy to work with.
Ive used the service for 2 years and just signed up for next year. No more weeds,dandelions, creeping charlie!! Great service. Extremely pleased
Naturescape has always done a good job at a reasonable price. If there are issues with the lawn they are prompt to return and determine what needs to be done.
I have used many lawn services over the years and in my opinion Naturescape has been the best by far! In fact I have been a customer for 14 years. Their applications work, their customer service team is excellent, and they stand behind their work! Give them a try, you will not regret it!
Weve experienced years of professional service done with advanced notice that helps us with pet care.
Great lawn service company. I really appreciated the 100 percent call back feature. They will come back fix any problems with lawn.
Excellent company that treats it customers well and provides an excellent service to them. Very outgoing and outstanding customer service employees. Very friendly and knowledgeable.
We have been quite pleased with the work done by Naturescape on our yard. We use their lawn service and also their tree and shrub service. We look forward to using them into the future.
Never again! The folks at NatureScape Delafield did a terrible job of plowing our driveway and have even worse customer service. Despite clearly visible driveway markers, in their first 3 plows of the season, their plow drivers knocked over a fence 10 feet from the end of the marked driveway, pushed large landscaping rocks into our ditch, ran over driveway markers, tore up our grass, and had to be called more than 24 hours after a snow to do their scheduled work. When we called in March to cancel service (we were afraid of what else they might damage!), they said they were aware of the issues and would send someone out. We are still waiting for that. We withheld our final payment, thinking that might get their attention. We got several calls asking to send the payment, and each time we explained the situation. Still nothing. Its clear they dont care. We finally paid the last invoice to uphold our part of the contract. I only wish they would do the same. Sorry guys - we gave you many attempts to make it right. Please do better for other clients.
The lawn care and service are excellent. I am always notified a couple of days in advance of any service. If I need additional questions or concerns answered, the customer service is always ready and willing to help.
Everything has been great with Naturescape!
We have used Naturescape since 1993. Very pleased with how our yard and trees/shrubs look. They are very responsive to any concerns we have had. Very polite and professional too.
Great service, had them for years and they are great to work with. lawn has never looked better!
This is the first year we ever took the Tree and Shrub program. Our trees and shrubs have beautiful foliage this year! Love the result. Also took the Mosquito Control and we have not seen a one. It is a pleasure to enjoy our back yard every evening! LOVE Naturescape!
Always very respectful and receptive to my needs. Im always aware of their pending arrival, the customer service folks are super sweet and personable. Great job! Services
Great service for a lot of years, reasonably priced and very responsive.
Always does a great job. Have used them for more than 20 years at several properties and never disappointed. where there was a problem they responded and handled it immediately. You will not be disappointed using them.
Naturescape has our lawn looking great! Thank you Positive
Applied pesticide to my yard without consent
I use Naturescape for my aeration and overseed, lawn care as well as tree and shrub care. My lawn looks great!
I would recommend them to anyone! Thank you for your continued good services for my lawn care and no mosquitos!
Much cheaper than competitors but with great sacrifice. Have used for 2 years and my yard has really deteriorated. Found myself doing my own weed treatments as service call weren t enough to get weeds under control. Very low quality products used to treat lawn. Tried to save money but not worth it, going back to my previous service.
Used Naturescape in Delafield for the last 2 1/2 months. I needed a lawn mowing service until my own tractor arrived. the team is very professional and the mowing service was just what I needed and at a very reasonable price. Sally and Megan were great to work with and always answered my questions. Highly recommend!
After using this service for a couple years my lawn looked OK but I still wasnt satisfied with the overall look of the lawn. I mentioned this to the company and they told me that I had my mowers deck height too low. I increased my mowers deck height to the maximum and now my lawn looks outstanding. I do have to mow more frequently but the look is worth it.
A very professional company with people who care about service. After two years of applications my lawn is completely weed free and fuller than ever. My last company had three years of trying and did not even come close to Naturescape. I would recommend 100%.
Excellent service and reasonable prices. They work quickly and do an excellent job.
I just started using Naturescape for snow removal. Getting setup was easy, and every time I call with questions the staff is super helpful and very nice. This is a great professional firm that I highly recommend.
Our family has used this company for many years (10+) with great satisfaction. Office staff is friendly, professional, helpful. Lawn mowing was exceptional when they were needed. Regular lawn staff has always been fine people and responsive to questions. They identified new culprits (wild carrots) and eliminated them with the next treatment! I am surrounded by dandelion lovers but you won t find any in my lawn. Yes, we are definitely satisfied customers.
Very Friendly business, Im starting service with them in april of 2021 .. Have them do property in West Allis
Great products and results!
I love this company! They do a fantastic job and keep our yard looking top notch every year. We are the envy of all the neighbors because of Naturescape.
Our lawn is beautiful
Very professional and timely. I would recommend to friends, and have.
Quite simply our lawn remains thick and green and emerges from the winter snow and ice, healthy, thick and ready to grow. The service is very prompt, organized and the office and those providing the care directly are friendly and responsive. Our lawn is probably the greenest in our neighborhood.
Steaks were outstanding. Service from our youg server,Sara, was exceptionally. She didnt rush us, very conscious, knew the menu. The best ribeye Ive ever had. 18oz! Wifes Fillet was perfectly done. Deep fried cauliflower was sooo delicious..
They never show up. We used last year a d they never showed unless we called them. They asked for another chance and again this year they have not showed once without a call. They don t even know their own schedule or customers. The worst
Have been with Naturescape for many, many years, they have always been attentive to our needs, did what they said they would and the pricing is reasonable. Our lawn has looked good which prompted many of our neighbors to retain their services.
Wonderful experience, came out Labor Day to address the issues. Tech spent time answering all of my husbands questions.
My lawn looks amazing
So far so great!!! Eventhoug I am NOT having them work on the front yard and NOT getting a price brake because of it. There was a young lady who was working next door applying some of the winterizer without skipping a beet she came over to my yard and took care of it.
Great service and awesome employees. Incredible product.
I have used several lawn care services over 15 years, but none has delivered the consistently excellent results Naturescape does. They deliver what they promise for a price I can afford. Call them!
Lawn looks great
We have been using Naturescape for our lawn, tree and bush care for years. They do a fantastic job! We will continue to use their services. Thank you everyone at Naturescape!
This is our 2nd year with Naturescape and love the results so far!!
The lawn is looking the best that it has in 5 years!!
they are the best
Friendly staff, excellent service, and accommodating our requests to treat on certain days.
Our condo association contracted with Naturescapes to clear our snow. They have done a great job so far. Thanks Naturescapes Delafield.
I was especially pleased with the snow plowing job of my driveway, that was done on very short notice. My sidewalk and stoop by my back door was also shoveled. The person that I talked with was very helpful and pleasant. Thank-you Naturescape.
Very friendly and always very personal service. If there is ever a problem they always come back without a question. Have been great with fall clean ups and mosquito service. Looking forward to them taking care of the lawn this year as well.
My lawn looks awsome. So many great complaints.
We have been using this company for many years and are very happy with the service they provide. We have a new lawn, but did the 5 applications last year, an aeration in the fall, and signed up for another 5 applications this year. Our lawn is thriving under their care and we love driving up our driveway seeing how great it looks. Thank you Naturescape and thank you especially to the Delafield branch for taking such good care of us!
If I could give less I would.
For four years, Ive tried other lawn mowing and maintenance companies. Each one has presented frustrating problems about following directions until Naturescape of Delafield. Theyre so pleasant on the phone and do a super job of mowing, aeration and fertilizer/weed control. Im very pleased with the services provided.
Aeration is probably the best thing we needed to get done for our lawn, and they did it, and really, really helped! Getting their step lawn applications, but next year I also want their crabgrass application. I used Scotts for first application, never worked for us, but will try Naturescape next year for all 5 applications. Very helpful company, saw their sponsorship on TV30, WVCY, which we watch from time to time.
Our lawn was serviced by a competitive company for over 20 years. But over the past few years their service was falling off and our lawn was showing it. So we switched to Naturescape and have not regretted it. Our lawn is back. Special thanks to John Asby, our Applications Specialist. He is very knowledgeable and will take the time to answer any questions. John is very customer focused and we really appreciate him.
They do a great job at a reasonable price.
Awesome customer service. Very responsive on the phone. I ve used their services for several years and highly recommend them.
Really enjoy working with this company to make my lawn look so good. Enjoyed speaking with Meghan who really helped me.
Great lawn care service at reasonable rates.
We ve used this company s service for several years and last year the issues began. They are habitually late on their application. Their website and mail advertisements claim they complete their application in March/April, May/June, July/August, August/September and then a last one in October. Two years in a row now they have not adhered to that timeframe. This year they completely skipped the May/June application. Everyone in our neighborhood who uses their service is just getting this application in mid July! False advertising and not receiving services prepaid for at its finest. This company will be losing many customers in our large neighborhood.
After trying a few landscape companies to take care of fertilizing my lawn and dealing with no shows, no call backs and overall unsatisfied lawn care, I decided to take care of it myself. Then a friend told us about Naturescape. They gave us a quote right away, was cheaper than the fertilizer that I could get, quick and very satisfied results and come back for a few weeds no questions asked, service is A1. Highly recommend Naturescape.
We contracted with this company just a few months ago because the creeping Charlie was very difficult to control by ourselves. They answer the phone about 50% of the time and when they dont their phone system reroutes you to a message answering system. Sometimes they call back. Their guarantee says they will return to your lawn if you are unsatisfied within 72 hours, but, today I have been informed that they meant 72 business hours not the 72 consecutive hours that three days are composed of in the world of real time. Also, they really mean 72 business hours if it doesnt rain or so I was told today. Now, I dont expect to be satisfied with every business transaction I make, but I do expect some degree of honesty, and I expect words and phrases uttered in English to correspond to generally acceptable standard reality as interpreted by those of us who speak the language. My first impressions of this company are that they participate in alternative facts, alternate time periods, and alternate guarantees. Caveat emptor.
I have used naturescape for a few years, started with them because my neighbors used them and it was affordable and convenient. I have a small front and side yard and a small fenced back yard. The instructions since the beginning have included not to treat the back yard as I had two large dogs that used that area constantly and I did not want them exposed to the chemicals of weedkiller and fertilizer. Naturescape complied until this year. i came home in spring to find the back yard had been treated. I was very upset as I have no where else to take my dogs. I called to complain and was apologized to and told it was unacceptable and would not happen again. i have since, just recently, lost one of my two dogs to cancer and the other has a terminal illness as well. Last week I came home to once again find that my back yard had been treated. When I called, the person I spoke to was apologetic and refunded my money. I was told that a competent, seasoned employee had done my lawn and it was not usual to have special instructions to be ignored. I have cancelled services and I am being refunded for this last treatment. If you have pets you care about, do not use Naturescape! On top of this, my back lawn is rapidly dying since they applied the treatment.
When there are issues, they do not care at all. You receive a call asking how the services is, tell them you are not happy and are told a manager will call you, because the person who called is just a helper making calls to get services. You NEVER receive a call back. The following spring they call again. You address your concerns, and are told that it will not happen again, everything will work out much better this year, so without any extra discount offered, you pay for services again, and the lawn still looks terrible and mosquitos are still out of control, because the applications end in early July. Shame on us for giving them another shot.