Texas Lawn Tech, LLC in Wylie

We used this service when we moved into our new house. Very professional and they always did a great job. Highly recommend.

Our family's experience with Texas Lawn Tech has been nothing short of a relief. We signed up for their gold lawn maintenance package almost 18 months ago, and the difference in our yard's appearance from 12 months ago is astounding. They've also been a great help with ad hoc irrigation fixes and have been our trusted team for Christmas light installations for the past two seasons. It's hard to put into words the freedom we feel in outsourcing these tasks to a team that consistently delivers exceptional results, allowing us to spend more quality time with our family on weekends. Finding consistent, reliable service at competitive prices is challenging, but this team has delivered.

I just sold my house in Sage Creek, Wylie, which means I have to part ways with Texas Lawn Tech. They took care of my property on Riverhead Drive for three years, and did an outstanding job! They were always on time. The yard always looked great. And they were always friendly and professional when I talked to them on the phone. I can't say enough good about them. I will miss them greatly!

William and his team at Texas Lawn Tech are top notch. Their work is always done to the highest quality. Their response time is also excellent. We have used their lawn and sprinkler services for years and this summer we had to call them for an emergency. We discovered our sprinkler system had been damaged when we had some external plumbing work done, and it had been off for 3 months in one of the hottest summers on record. William came out the same day I called him to assess the issue and worked with our plumbing company to resolve the broken sprinkler system. It was fixed properly, not just a band-aid fix. We appreciate their hard work and look forward to working with them for many many years!

William & Sue were amazing to work with & did a fantastic job mulching our beds as well as designing our raised garden beds, putting in flagstone & crushed granite & installing our new irrigation system that we can operate from our phone! I can control my garden soaker hoses as well as all my irrigation-WOW! Highly recommend them!!

We have used this service for over 4 years and are very excited to be part of their new packaged plans. The services included in the Gold Plan cover everything we need done in the yard, including minor sprinkler issues and the bigger issues of ants and grubs! This is a great way to have a beautiful yard with none of the worries. It even includes flowers. The bronze and silver plans are also a bargain if you need less services. With the higher cost of fuel and labor, this is truly a no-brainer.

I've been having my lawn mowed regularly by Texas Lawn Tech for about 2 years. The price is very reasonable and they set up auto-pay so I don't have to worry about being home to pay with cash. Professional, fast, and courteous crew. They are careful with our belongings and kids items in the back yard. The best part is being able to call their business phone to speak with a dedicated customer service rep--she is always so helpful and resolves my concerns on the spot.

I don't recommend Texas Lawn Tech. They started out reasonable, being responsive and doing a decent job. After staying with them for awhile, we became a number and quality and customer service declined. We needed some landscaping done and we asked William, the owner, for a quote. We explained when we asked for the quote (and again when my husband walked around our lawn explaining what we wanted done) that we didn't want all the work done at once. We wanted to know prices, but we may pick and choose because we wanted work done in stages. William acknowledged he understood. However, when we received the quote we had to agree to get everything done at once to decline the entire thing. I was frustrated because William completely wasted our time despite what we explained from the beginning. We weren't going to be pressured into anything by him sending a quote with no opportunity to pick and choose. I even spoke to them after declining the quote and they said we had to accept everything in the quote or refuse it all. So, we passed on landscaping, but continued with mowing and lawn treatment services. William also owns the company that does the fertilization and lawn treatment for Texas Lawn Tech. At first, our grass looked amazing and all the weeds disappeared. After awhile, weeds and crabgrass started to grow covering a bunch of our lawn despite the fact they were treating the grass regularly. I called asking if the formula had changed or something because the weeds were making our lawn look like it wasn't being treated at all. William's wife, Sue, said she would send someone out to look at the weeds while explaining that weeds are hard to get rid of. Well, the reason why I'm paying a professional is to get rid of weeds. I missed their one call to have them stop by and then the snow storm happened. I got busy after the snow storm and wasn't able to call back. They never reached out to follow up. However, they continued to treat the lawn and it continued to look bad. I commented on a social media post about my dissatisfaction regarding the weeds. Sue had seen the social media post and called me really quickly after that. However, the call wasn't to follow up on the weeds and see what they could do differently, but to talk in circles, argue, and say how the lawn was my fault having not called again. She said (and I quote) "Well, we don't actually look at your lawn". You are a lawn company. Isn't that your JOB to make sure the lawn looks professionally cared for? She was completely condescending and rude, raising her voice and then ending the call by belitting me. She never took responsibility for poor quality. She never apologized for not addressing the weeds even during our call. She never apologized for her tone and rudeness. I declined any further services. After parting ways with Texas Lawn Tech but BEFORE hiring any other mowing or lawn treatment companies, we tested our sprinkler system for the first time for the season. We found broken sprinkler heads! We called a sprinkler company and when they came out, they found a total of THREE broken sprinkler heads. The company told us the heads had been run over multiple times. Well, I guess Texas Lawn Tech really doesn't look at your lawn even as they are mowing it and running over sprinklers. Once I had the sprinklers repaired, I had another lawn treatment company out to look at our lawn. They told me that to have as many weeds as we do the lawn treatment application had to have been careless. Proper treatment would not leave that many weeds. Texas Lawn Tech has awful quality. Awful customer service. Texas Lawn Tech cares more about doing damage control with negative reviews than being attentive to both quality and good customer service. I don't recommend them at all. More unhappy customers are all over Nextdoor with their negative experiences as well.