Ford's Hometown Services in Worcester

549 Grove St, Worcester, MA 01605, United States

★★★★★
(814 reviews)
Specialties: Pest control service Lawn care service

About

"Pest Control & Lawn Fertilizing Services, Wildlife Control, Bed Bug Control, Rodent Control, Carpenter Ant Control, Wasp & Hornet Control, Grub Control, Crabgrass Control, Aeration & Overseeding, Weed Control, Tick & Mosquito Spraying, Tree & Shrub Fertilizing, Sider Control"

Website
fordshometown.com
Address
549 Grove St, Worcester, MA 01605, United States
Plus Code
75RM+JC Worcester, Massachusetts, USA
Time Zone
America/New_York

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Service options
Online estimates On-site services Language assistance
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Crowd
LGBTQ+ friendly
Planning
Appointment required

Reviews

4.9
★★★★★
814 reviews

Most Mentioned

technician (74) job (65) questions (49) lawn (33) mice (25) polite (16) work (15) tick (11) estimate (5) family owned business (5)
5 stars
782
4 stars
19
3 stars
3
2 stars
1
1 stars
9
★★★★★
December 26, 2024

Jadon was so professional and explained so many things to me. I felt very confident in ever he did. He was on time and let me know that he was on his way and how long it would take him to get here which I really appreciated. I have only used Ford Home Services in the 14 Years I have lived in my home and will continue to do so in the future.

★★★★★
December 16, 2024

Tech arrived when scheduled, went right to work and was extremely competent and professional. Have used Ford's before and they are always pleasant and easy to deal with.

★★★★★
November 12, 2024

I am very pleased with the service I received today from Ford's Hometown Services. Robert Rusha was able to tackle my mouse problem and prevent it from happening again. I had other quotes that went from $5000 -$7500 to solve the problem which were crazy. I highly recommend this company to anyone who has a "pest" problem. And their rates are extremely reasonable.

★★★★★
October 10, 2024

Derek was extremely helpful, and understood my concerns for my lawn and overall home and grounds. He offered to do what ever he could to rectify my grub and lawn situation. I am completely satisfied with Derek's response and help. I'm a long-time customer of Ford's Hometown Services and look forward to many more years of service and Great relationship. Paul & Jan McCrohon 117 Lake Ave. Worcester, MA 01604

★★★★★
September 18, 2024

Zach was punctual, personable, and knowledgeable. He explained what he was going to do, completed the task, and answered my questions. I had wasps in my electrical outlet entering from the exterior of the house. I would definitely recommend this company. I called the office on Friday and Zach was at my house on Monday. Office staff was polite, professional and very responsive.

★★★★★
August 22, 2024

We had a yellow jacket nest in the wall below our bay window which was so active that we could hear them through the living room wall. 😬 I called on a Friday and was able to score an appointment for Monday morning. (Other services I called for estimates either did not return my call, quoted double the cost, tried to sell me on annual services, or couldn't fit us in quickly.) I'm grateful we could address our big problem so fast. Jadon arrived promptly, after a helpful text message letting me know his ETA. He was polite, knowledgeable, courteous, and efficient. He communicated what he was doing throughout the job and explained everything to our satisfaction. The job was completed in good time, and came with a 3-month warranty. I sure hope we don't need them again, but I would definitely call Ford's Hometown Services again.

★★★★★
August 6, 2024

We have been using Ford's for several years for lawn maintenance, weed control, and the like. They are consistently excellent with informative and efficient technicians, a very responsive office, and a commitment to serving their customers. We are grateful for their marvelous service and expertise!

★★★★★
July 1, 2024

Ford’s Hometown Services is the BEST!! I am always extremely impressed with their services! Their technician, Robert, was professional, courteous, and efficient. He took the time to explain the treatment process and answered all my questions. I hope to see him again soon! The service was effective, affordable, and I can't thank them enough! I highly recommend Ford’s for anyone seeking reliable lawn and pest control services.

★★★★★
Verified Reviewer
December 23, 2024

Robert Russa, is the best technician. He knows what he is doing and has the best advice! I couldnt recommend this company more for all your pest needs.

★★★★★
November 23, 2024

Robert was kind respectful very knowledgeable he found an entrance outside my house that mice have been getting in other companies have missed completely Im very satisfied and will use this company again I highly recommend

★★★★★
November 23, 2024

Ben did a very thorough job of house inspection and restocking/new mouse bait traps throughout the house. I will call for followup in mid December as recommended. Hopefully, my mouse problem is resolved!

★★★★★
November 23, 2024

Wonderful service and my lawn looks amazing year round! Exactly what you d expect from a great local company!

★★★★★
October 23, 2024

My service tech was outstanding very knowledgeable and polite

★★★★★
October 23, 2024

Robert was absolutely Outstanding! Great personality and expert in providing a complete and thorough inspection. Want him back in the future.

★★★★★
October 23, 2024

Quick service, wasps are gone!

★★★★★
October 23, 2024

Great service, tech was very knowledgeable and did a thorough job. Would highly recommend. Ben is very professional.

★★★★★
October 23, 2024

As always excellent service performed by Ashley! She s thorough, polite and personable!! Thank you!!

★★★★★
October 23, 2024

I wasnt here yesterday when Kean did my last lawn service for the year, but I did meet him when he did my grub service a couple of weeks ago. I appreciated all that he did to explain what the issue was and explained to me what hed be doing for the ridding of the grubs. Kean was professional, polite and answered all my questions to my satisfaction. Thank you Kean!

★★★★★
October 23, 2024

This was Dennis s second tech visit to my home. He s pleasant and always smiling. Very thorough.

★★★★★
October 23, 2024

excellent representative of Fords

★★★★★
October 23, 2024

Fords is fabulous! Another great job done by Fords Hometown Services today. Thank you, Dean!

★★★★★
October 23, 2024

Matt was very professional, polite, neat and friendly. He checked out and baited my basement, attic and garage as well as outside spraying. I have had Fords for 20 years and they do a great job.

Verified Reviewer
October 23, 2024

To follow up on your response to my review ... You had access to all rooms, rooms were also fully prepped. If your technicians felt the property wasnt properly prepped, why not say this during the day of treatment .... and even after treatment???? This would be the way to properly satisfy customers. Nothing was said about any access to rooms or how the property was prepped until my review was posted. No additional visits have been made. One is scheduled for 10/14/24. At that time, shall the property be free of roaches, I will consider updating my review.

★★★★★
October 23, 2024

Matt is cordial, informative, gets right to business. A great ambassador for Fords Hometown Services.

★★★★★
October 23, 2024

Zach was great! So professional and so thorough! You are lucky to have him!

★★★★★
October 23, 2024

The technician was very professional and explained the service. I can recommend all. ford services. An extra shout out to our technician

★★★★★
October 23, 2024

Jeff is an asset to your company. He knows his job.

★★★★★
October 23, 2024

Derek was very informative on the pest control and weed control will dry in a few hours. He was professional in his work. Thank you very much. Linda Positive

★★★★★
October 23, 2024

Jadon is very polite and professional and his knowledge in his inspection process is top of the field. I will call in the future if any problems or issues arise.

★★★★★
Verified Reviewer
September 23, 2024

I am away on vacation and got the voice message saying that you guys noticed grub issue during aeration. We really appreciate that you guys treated right away (for free at that). These are the kind of things that keep us loyal customers. Again - thank you. Harry and Sheila Bushe

September 23, 2024

VERY disappointed with todays service. Zack was 45 minutes late. He did not have traps for outside and did not fill cracks in foundation with powdery chemical that kills mice in 24 hours! We would like Bob Ford to come back personally and take care of our problem.

★★★★★
September 23, 2024

I use Fords for Annual Treatment. Price is reasonable and their team is very professional.

★★★★★
Verified Reviewer
September 23, 2024

Great company with A+ service! Look no further if you are in need for pest control services.

★★★★★
September 23, 2024

Bob was very thorough with his inspection process and was super skilled in identifying the problem areas and the pests causing them. He had a professional approach and was detailed to provide options for treatment and abatement.

★★★★★
September 23, 2024

Matt is an excellent technician and a credit to ur company

★★★★★
September 23, 2024

I love fords! The rep Jeremy helped my dad with his grass/lawn care & now it looks so beautiful!

★★★★★
September 23, 2024

Robert was extremely friendly and explained the process of getting rid of the carpenter ants in my home. He answered any and all of my questions and was very professional. I highly recommend Ford s Hometown Services.

★★★★★
September 23, 2024

Jadon was amazing. He is extremely educated in his profession and was very careful to make sure we understood everything he did. Any question we had was professionally answered. It was a pleasure having him in our home.

★★★★★
September 23, 2024

Efficient. Gets right to work checks everything out and is done. Very well done. ( I was working across the street and noticed his work ethic. )

★★★★
September 23, 2024

Very nice but was concerned that the bait wasnt touched

★★★★★
September 23, 2024

Robert from Ford s was such a great help. After he came over and identified what the problem was, he was SO helpful, in fact, that I personally requested he be the one to take care of the issue because he went above and beyond. Highly recommend!

★★★★★
September 23, 2024

Ashley was exceptional as always!

★★★★★
September 23, 2024

Great job!!

★★★★★
August 23, 2024

Ford s always provides a great service. Dean is one of the best technicians I ve had but every tech that s come to service the house has been exceptional. Dean has consistently gone out of his way to make sure everything is the best it can be and happy to see our family dogs. Highly recommend Ford s.

★★★★★
August 23, 2024

Jeff was great. Very thorough and professional. Took time and did a great job. Thanks.

★★★★★
August 23, 2024

Thank you for your service.

★★★★★
August 23, 2024

Talk about judging a book by its cover. My first thought when I saw this petit man come out of his truck and didnt look like he ever got dirty in his life, why did they send me this person? Complete turn around. He was the man to grab the bull by the horns. Thank you mister Robert. it was a real pleasure to meet you and see an expert do his thing. ( totally impressed! ) you can kill my bugs anytime. Ron Dupuis

★★★★★
August 23, 2024

As always, service was excellent. The people from Fords who provide our service are always attentive and professional.

★★★★★
Verified Reviewer
August 23, 2024

We called Fords Hometown Services for tick and mosquito and ant treatment. Two technicians came to the house on two separate days and treated the exterior/interior of our house for ants and spiders and the outside property perimeter for ticks and mosquitoes . They were both professional and explained what they would be doing and what we could expect from the service. They told us to call if we had additional questions or if we continued to have issues. Matt was very knowledgeable and particularly friendly. We just moved to Oakham and he offered several suggestions for outside activities in the area and local eateries. Peter was outside so we didnt have much of a conversation with him but he was courteous and knowledgeable too. Cody was our sales rep and he was very helpful, explaining our options for service and comparing the costs. I would highly recommend Fords Hometown Services! The tick and mosquito service was done today and we can already notice the difference on the deck! Great job, guys! Thanks

★★★★★
August 23, 2024

Outstanding job as always!

★★★★★
August 23, 2024

Bob was amazing! He discovered our problem right away and took care of what needed to be removed. He was very informative about next steps to solve our issue. Also, he was very nice!

★★★★★
August 23, 2024

Matt was super knowledgeable and helpful. Would definitely recommend!

★★★★★
August 23, 2024

Great job! Super friendly! Very professional and knowledgeable. Would highly recommend to anyone looking for pest control.

★★★★★
August 23, 2024

Ben was polite and explained the service. It s nice to see the same tech do the service on a regular basis.

★★★★★
August 23, 2024

I had left a previous negative review stating that I was charged a service fee that was not explained to me beforehand. The owner made a personal home visit to my home telling me that by listening to the recording the information that I needed to know regarding the inspection fee was not told to me/was not made clear on the phone prior to the visit. Our conversations were recorded and the owner found out that the information was not made clear to me prior of the inspection, therefore a miscommunication took place. So I received a full refund. I very much appreciate the owner taking the time to address this very much. So please disregard any negative review I issued earlier for they made it right.

★★★★★
August 23, 2024

Dennis G provided a thorough, professional service. Not afraid to crawl into attic to refill bait boxes and recommend improvements.

★★★★★
August 23, 2024

Fords services are the best! So professional, pleasant and most importantly very knowledgeable. My home is secure.

★★★★★
August 23, 2024

This is a very professional, family owned company that comes in and does what you ask them to do. They re also very friendly. I highly recommend them.

★★★★★
August 23, 2024

Had a wasp nest in the bay window on our front porch. Set up an appointment for the next day and they showed up right on time. Got rid of the nest with no hassle. Fast and efficient! Great service!

★★★★★
July 23, 2024

Peter did a great job . He was on time and informative before doing the job

★★★★★
July 23, 2024

Cole, did a very thorough and professional job! Great work!

★★★★
July 23, 2024

Jadon was polite and knowledgeable of his job. He what he said he would do in a timely manner. Showed up in the promised window

★★★★★
July 23, 2024

She is amazing every time!!!

★★★★★
July 23, 2024

Very friendly, explained everything that he was doing & what was going to be done.

★★★★★
July 23, 2024

Great job -

★★★★★
July 23, 2024

Highly professional and knowledgeable.

★★★★★
July 23, 2024

Very knowledgeable, friendly and on time. A pleasure to deal with. Very good at what he does. Would definitely call again!

★★★★★
July 23, 2024

John was very thorough and polite. Did not do a rush job...made sure I was satisfied.

★★★★★
July 23, 2024

Jodie is wonderful, she leaves no stone unturned. She is very accommodating and eager to keep us pest free. Thank you Jodie!

★★★★★
June 23, 2024

Lawn service which included fertilizer was done by Derek. He answered all my questions and was very professional. He, as always, is punctual, pleasant and a great representative for Fords. So far, no complaints.

★★★★★
June 23, 2024

Fords Service Tech Dean is always a pleasure to do business with. Knowledgeable, professional and thorough. I couldnt be happier with the services he provides on behalf of Fords Pests.

★★★★★
June 23, 2024

Peter did a great job again yesterday, glad to have him back, please send him for each future application.

★★★★★
June 23, 2024

Technician was knowledgeable and polite. Great service.

★★★★★
June 23, 2024

Its the technician that comes to your home for pest control that makes the difference. I am very satisfied with the service that technician Dean Fournier has given me at my home. With scheduled spraying for insects and setting bait traps for mice, I have not have any pest problems since using Ford. Also, Dean is a very friendly person to talk to and listens to your concerns. Thank you Dean!

★★★★★
June 23, 2024

Zachary did a thorough spraying was polite and wore protective equipment. Great job.

★★★★★
June 23, 2024

I had a very good experience with Robert. He was very cautious with the products he used considering the inside areas that needed to be treated and Bob the Cat. He clearly explained what he was doing and what I should keep an eye on. He is a pleasant person to deal with. I hope to see him again,

★★★★★
June 23, 2024

Very professional and neat

★★★★★
May 23, 2024

Great job, as always!

★★★★★
May 23, 2024

Dennis was on time very professional easy to Talk to and knew what he was doing. I highly recommend Dennis Positive

★★★★★
Verified Reviewer
May 23, 2024

Fords usually (not always) but overall does an excellent job. Occasionally they send someone very young who does not seem well motivated, so its ideal if youre home when they come to talk with their technician and evaluate. Their seasoned techs are excellent, just not always available.

★★★★★
May 23, 2024

Matt was very thorough, knowledgeable and pleasant to have in our home this morning. He was excellent.

★★★★★
May 23, 2024

Robert is the best! Great service

★★★★
Verified Reviewer
May 23, 2024

Nice sign with Carpenter Ants!

★★★★★
May 23, 2024

Just got treated by Zak. He was personable, addressed my wifes concerns and treated everything required. Thanks Zak, and congratulations to Ford for hiring and training responsible people. Jeff Webster Retired, licensed pesticide applicator, NC, SC, AZ.

★★★★★
May 23, 2024

Matt called me as directed prior to and upon his visit and I was able to stop by so he could explain to me what he was going to do to treat the vole issue on my property. He was very helpful. Thnk you, Mike Mathieu

★★★★
April 23, 2024

Met Matt Rousseau today as he checked for the critters. He educated me re the flying squirrels and their habits. I am glad he enjoys his work because I could NEVER do it!!

★★★★★
April 23, 2024

Zak did a great job! He was kind and considerate. He answered all my questions. He was very helpful.

★★★★★
April 23, 2024

Fords Hometown Services is the Best!!! They are extremely knowledgeable and qualified to take care of your needs in a quick and timely manner!! I had the privilege of having Bobby handle our squirrel problem!! He took the time to walk me through everything that he was doing and was constantly reassuring me not to stress or worry!! He came everyday to assess the situation and took care of my problem immediately!! He gave us over 150 percent of his time and effort and was always there when I needed assistance!! There is no other service out there that will give you peace of mind and handle your problem as quickly and efficiently as Fords Hometown Services does!! Thank You Bobby!! Bob and Diana Babigian, Shrewsbury

★★★★★
April 23, 2024

Dean did a great job, communicated everything well. Gave insight on our issue & talked of the progress that we are seeing. Thanks

★★★★★
April 23, 2024

Zack was very thorough and very friendly and helpful!!! I highly recommend them!!! Doing a contract with them Im so happy with their service!!!

★★★★★
April 23, 2024

Excellent service

★★★★★
April 23, 2024

Dennis was very professional in servicing my home today. He let me know he had arrived and carried out the process. He reviewed everything with me upon completion. Very personable.

★★★★★
April 23, 2024

The technician worked efficiently and capably.

★★★★★
April 23, 2024

Very very happy with the service My technician is the best Thank you for taking a good care of my bussines . Services Termite extermination, General pest inspection

★★★★★
April 23, 2024

On time, dependable, great work

★★★★★
January 23, 2024

Happy to have Fords help us again, this time with mice. Zak was on-time, professional, and created a very unfriendly environment for mice. I highly recommend Fords.

★★★★
January 23, 2024

Professional, friendly and informative. Always a positive experience when they come.

★★★★★
January 23, 2024

Our technician was professional and very personable. Great job Services Termite extermination

★★★★★
January 23, 2024

Zak was professional and thorough. Thank you!

★★★★★
January 23, 2024

No more mice!

★★★★★
January 23, 2024

Zak was great! Hes very personable, professional and answered any question I had. He didnt judge any clutter in my home and went about his job as if the state of my house was not an issue. I really appreciated that. If I have a pest problem again, I would request Zak.

January 23, 2024

When I called to ask about service the sales man was rude, basically telling me I didnt know what I was talking about. After getting past that part of the experience, I set up an appointment. After confirming the appointment with the sales man, I had to make sure someone was at the house. They waited around for over an hour after they were supposed to be there. I called and asked where they were and they said they could no longer make it. Never let me know. Will not be using this company.

Verified Reviewer
January 23, 2024

My Spring fertilizer service was done before my yard was cleaned up, Fords was notified to delay the service, but did it anyway. Not a good way to start off the season.

★★★★★
January 23, 2024

This company is very responsive and flexible. I m looking forward to seeing how the grass is later in the year!

★★★★★
January 23, 2024

Fords did a great job seeding my lawn! Luke was very thorough in explaining what he was doing it and why he was doing it. This way I could understand what I was paying for!

★★★★
January 23, 2024

Professional, the guys are always polite. We get the tick and mosquito service, and have zero issues with either. My only ding is they are a bit pricy.

★★★★★
January 23, 2024

Great service and very thorough! Jake did an amazing job with everything and made 100% sure that I knew what was going on and why. Highly recommend Fords Hometown Services!

★★★★★
January 23, 2024

Edi preformed great service, polite, explained everything also had solution to follow up!

★★★★
January 23, 2024

Interior treatment requesting all baits be loaded. Kitchen and bathrooms not treated.

★★★★★
January 23, 2024

Thank you Derek C. For a job well done. I look forward having you servicing my Lawn this 2023 season.

★★★★★
January 23, 2024

Ford s has consistently provided quality service. Our most recent inspection was done by Robert. He was very thorough and courteous during the visit, explaining the various treatments he was providing. Highly recommend Ford s for pest control.

★★★★★
January 23, 2024

New technician today, also very nice, informative, professional, well dressed and on time. he communicated well. I did not go around with him to check his work but believe he did an honest job.

★★★★★
January 23, 2024

With Fords Hometown Services you receive professional work.

★★★★★
Verified Reviewer
January 23, 2024

Great pest services company

★★★★★
Verified Reviewer
January 23, 2024

Took his time to work his way around the house. Thank you!

★★★★★
January 23, 2024

Dean was knowledgeable and friendly. He let us know exactly what he was treating and went to work right away. We are very happy with the service we received.

★★★★★
January 23, 2024

Ashley came and did a superb job. I needed some flexibility because I was doing yard work and Ashley happily accommodated my request and went to another job and then came back to my house. That is the definition of customer service!

★★★★★
January 23, 2024

Service Technician was extremely polite and professional.

★★★★★
January 23, 2024

Great Technicians, Excellent Customer Service.

★★★★★
January 23, 2024

Ford s does a great job at ensuring top notch customer service. Their specialists (my most recent one was Dean) are always professional, thorough and friendly.

★★★★★
January 23, 2024

Pete was a kind & professional man who did a great job with our tick & mosquito spraying!

★★★★★
Verified Reviewer
January 23, 2024

Thank you Matt for the great service today!

★★★★
January 23, 2024

Very good technician.

★★★★★
January 23, 2024

Brandon was truly exceptional in every regard in dealing with the wasp and hornet nests on our property. He was personable, informative, considerate, and impressively thorough in his evaluation and treatment of the problem. Brandon is absolutely a 5 star player for this company; I cannot recommend him highly enough, and will definitely request him again should we have need of pest control in the future.

★★★★★
January 23, 2024

Robert was very thorough in both interior and exterior pest prevention services.

★★★★★
January 23, 2024

Brandon was diligent and meticulously found the source of a bee swarm that I incurred recently. He was also through to repeat the application of agents in the affected area so that the bees would not return. Lastly Brandon was very thorough in his explanation of the bees behavior, the agents used and when it would be safe for me to enter the affected area again. I am grateful that he came by.

★★★★★
January 23, 2024

Mr. Holmes came yesterday to do a bee removal. He thoroughly explained the operation and what to expect. He was quick, professional and personable! No signs of bees today....hopefully he dealt with our problem. Thank you so much, Ed!!

★★★★★
January 23, 2024

We are on an annual maintenance program for pests, and could not be happier. Great communication from the company pre and post service, and the professionals who come out are always on time and courteous. I would absolutely recommend Fords Hometown to anyone.

★★★★★
January 23, 2024

Technician is professional and attentive. Always asks if we have any issues. I cant say enough good about this company and the people that work for them!

★★★★★
January 23, 2024

Very cheerful, polite technician.

★★★★★
January 23, 2024

Does a great Job!

★★★★★
January 23, 2024

Re-baited mouse traps and added new traps. Arrived early, very courteous and professional, provided tips for the future. GREAT company, ALWAYS great service.

★★★★★
January 23, 2024

Brandon did a great job. He checked on all of my mouse traps and made sure they had bait in them. Very friendly.

★★★★★
January 23, 2024

Recently had a visitation from the Yellow Jacket bees. Their intrusion into the house warranted a quick and deadly response. Since their nest was in the exterior wall of the house and had found a way into the living area I knew there was only one company to call....Fords Hometown!! A quick visit to the office and within no time at all Robert was knocking on my door ready to do battle with these little demons. Roberts experience, professionalism and knowledge of the pests and the product to be used did the trick. Within hours the the colony of bees was visiting the great nest in the sky, never to be seen again. Excellent job!

★★★★★
January 23, 2024

Dean was professional, pleasant and knowledgeable and it was a pleasure to see him again.

★★★★★
January 23, 2024

Better than the other guys! Matt got those yellow jackets forever!

★★★★★
January 23, 2024

We are very happy with this service, and the technician was very friendly, professional and helpful.

★★★★★
January 23, 2024

Very positive experience have a wasp s nest removed from home. Would definitely use Ford s again in the future. Positive

★★★★★
January 23, 2024

I had the pleasure of meeting Robert when he came to do a job at my home .He was so professional n friendly, made sure I understood every aspect of what was happening. Made me very comfortable in my home . Robert has a great personality happy n friendly smile thank you Robert Paula Daigle

★★★★★
January 23, 2024

Matt Rousseau did a thorough search of our house to Id entry points by the flying squirrel we found in our bathroom. Matt was friendly and professional, a great combination.

★★★★★
January 23, 2024

Mom needed them for mice and bees! The guy that came was named Brandon! He was awesome, knowledgeable friendly and patient caz my mom wanted to clean up the mice poop a bit lol!

★★★★★
January 23, 2024

Eriq took care to cover the borders. Always good to see him !

January 23, 2024

I hired Ford Hometown Services for mice control since I found droppings in the house. After they showed up twice in my house and did their due diligence nothing controlled the mice situation at all. After two visits in the contract I called again to let them know that I see no change whatsoever, and then i was told that almost 400 dollars i paid for were only for two visits and if i wanted them to come back need to pay an extra 100 dollars to do the same exact job again. Doesn t sound right as when you call them at first they say its a guaranteed formula that works and a warranty of three months. Something doesn t add up here, 3 months or two showing ?. I wish i could have used this money for products myself as i could have probably done better.

★★★★★
January 23, 2024

Brandon did an excellent job. He listened to my concerns and responded promptly by checking and treating all relevant areas of the home.

★★★★★
January 23, 2024

Brandon our technician arrived promptly, was courteous, dealt with our mice issues promptly and patiently. His service was above and beyond expected in that he spent time listening to understand. He was especially kind to our tenent who had concerns also about a type of bug she showed him and squirrels. Brandon explained everything clearly and took extra time to treat us with the utmost respect. He is a stellar employee!! Thank You! He also taught me so much about preventing critters by discouraging them and knowing the seasons and what to expect. Also, whenever I have phoned the company I have been happy with the knowledgable people who answer my questions. In an age when so much is automated this business provides real answers and really capable people to meet your needs. Thanks Again, Judith Doherty

★★★★★
January 23, 2024

Ive been a long-time customer and Brandon was one of your best technicians yet. He was very respectful and helpful, explaining the situation to me. I really appreciated his expertise and his kind and gentle manner. I appreciate your business and hard work.

★★★★★
January 23, 2024

Hi, Brandon serviced my house today. He did an excellent job on all areas. I have had problems with mice before, and he did a thorough check throughout all areas of my concern and saw that my stations are all set. I do feel much better for the winter. If any other problems come up I would like to have him sent again. Thanks. Mary

★★★★★
January 23, 2024

Zak is a great person !!!

★★★★★
January 23, 2024

Zak was informative, professional and took his time explaining what the treatment would entail. I would highly recommend Zak.

★★★★★
January 23, 2024

Matt was a wonderful tech. Very knowledgeable, personable and took his time explaining what he was doing. Also very respectful to my home and requests

★★★★
January 23, 2024

Zak did a great job re-baiting rodent stations in the basement this particular visit. He was fast, professional, and informative. Overall, weve had positive and satisfying experiences with Fords. I recommend their services.

★★★★★
Verified Reviewer
January 23, 2024

Brandon was professional and friendly. He explained what his process was, we reviewed the house and he completed the job in a timely manner.

★★★★★
January 23, 2023

We have used FHS on more than one occasion for inspection and we get the best service, communication, price, timely scheduling and friendliness ever! This is the best place to use and it s a bonus to get to meet and do business with Bob Ford himself! He s a great honest guy! Positive

★★★★★
January 23, 2023

I cannot say enough good things about Fords. We had an indoor pest problem about a year ago. We haven t since their services. In addition I purchased an outdoor lawn pest control package. When I was considering some thing more that cost more money, the customer service person discouraged me. They said it wasn t worth it because our home was the type that it would be a waste of money. I don t know many businesses who would discourage purchasing something from them. This shows me that they truly care about the customer.

★★★★★
January 23, 2023

Robert went above and beyond to perform his work thoroughly and took the time to explain to me exactly how everything worked. I also work in the trades/ industry that provides services to homeowners and it is becoming rare to come across someone so attentive, polite and hard working as Robert. You could practically see the pests running in the opposite direction as he stepped out of the truck onto my drive way!

★★★★★
January 23, 2023

Eddie was an absolute sweetheart. He was extremely patient with me as a new customer. I had many questions all of which he answered and educated me on. He was very professional and courteous and kind!

★★★★★
January 23, 2023

Very responsive to issues such as bees and mice. Ever since using them have not had ants inside or outside.

★★★★★
January 23, 2023

The technician Eddie was on time, professional and good natured.

★★★★★
January 23, 2023

Steve was personable and understood what was needed to be done. As always a great job. Thanks Steve!

★★★★★
January 23, 2023

Eddie was very professional and helpful. Highly recommend!

★★★★★
January 23, 2023

Your service was exceptional. Robert did an amazing job - very personalized, detailed and professional. He clearly new what he was doing. Instead of the usual rhetoric you hear from other companies, big and small, such as Oh, you live in New England and near the woods - you can t get rid of pests, but call us for our next service when you notice more of them , Robert examined the house with expertise and made sure to find and block any entrance points for any pests. Plus, treated the outside perimeter with care so as not to affect our herb garden. Just a few days later, we already not noticing any ants inside. And all of that with a very positive and pleasant demeanor. I rate your service as exceptional! We will definitely keep your business.

January 23, 2023

This year we had a very inefficient treatment. Mosquitoes are everywhere. Contacted customer service and they don t want to reapply treatment. According to one of their emails they stated that they will do it again, but now they don t want to do it until the third application is applied. Last technician who did treatment did a poor job applying on the areas that were agreed on the contract, but company denied because gps time showed that he stayed enough time doing the treatment. If he would have done the treatment right we wouldn t have the amount of mosquitoes we have on our yard today. Bad customer service.

★★★★★
January 23, 2023

I am very happy with Nick and his partner that came and removed a bees nest from underneath my deck. Nick took the time to explain the process..Very helpful, highly recommended

★★★★★
January 23, 2023

Gary of Ford s Hometown is the consummate professional. We had a substantial Hornets nest, which Gary treated methodically with a three-step process that not only eliminated the hive, but ensures they will not return. Thank you Gary!

★★★★★
January 23, 2023

Bob did a great job treating for carpenter ants and mice. It was an honor to meet him and hope to see him again!

★★★★★
January 23, 2023

Very professional service! Technician was very accommodating and informative about the services provided. Very polite and courteous.

★★★★★
January 23, 2023

Ed Holmes was my service person. Very professional, listened to what I had to say, answered all my questions. Told me what he would be doing and what to expect.

★★★★★
January 23, 2023

Fords always responds in a timely manner to address our concerns with mice infestation. Technicians are always courteous and professional.

★★★★★
January 23, 2023

They were extremely professional and knowledgeable and provided many great recommendations to prevent mice from entering the home. We were extremely pleased with the attention to detail and would recommend them to a friend.

★★★★★
January 23, 2023

Fords is honest, affordable and reliable. We especially enjoy working with their technician, Robert R. Hes very thorough and knowledgeable. He does a great job of treating our large home and makes thoughtful recommendations to help us maintain a mouse-free home in between visits. Thanks, Robert!

★★★★★
January 23, 2023

Bob came to our house to do a WDI inspection and was very thorough. He gave us a ton of information. Looking forward to using this business again in the future.

★★★★★
January 23, 2023

Very happy with the service.

★★★★★
January 23, 2023

Excellent came next day!

★★★★★
January 23, 2023

The technician was Robert and he was on time, very informative as to what he was doing. I highly recommend Robert.

★★★★★
January 23, 2023

Very professional. Re-baited existing bait boxes and thoroughly checked basement and garage for activity.

★★★★★
January 23, 2023

The technician was professional and easy to work with. I am very happy with the service and discussed checking on the bait traps in the garage when other services are rendered. I have been very happy with all the services I am getting.

★★★★★
January 23, 2023

Thorough , professional, they were successful! Our technician Zak was courteous and on time

★★★
January 23, 2022

I tried others and this is the best. They explain what the lawn needs and recomend what is needed versus what can wait. People doind the work are friendly and ypi can always reach someone by phone if you have any questions about the service Review updated. Level of service was inconsistent in the second year after I increased the plan. It depended upon which technician showed up

★★★★★
January 23, 2022

Great service

★★★★★
January 23, 2022

Great experience, Jake is very professional!

★★★★★
January 23, 2022

Alway pleasant and professional

★★★★★
January 23, 2022

Maureen is great

★★★★★
January 23, 2022

Great people and always go above and beyond helping us when we need them

★★★★★
January 23, 2022

Ticks and mosquito service. Perfect timing on a rare sunny day. Service was excellent and friendly

★★★★★
January 23, 2022

Great workers and reliable! Have been using fords for the last few years, highly recommend.

★★★★★
January 23, 2022

Service technician was very knowledgeable, profession, and thorough. It was a great service! I appreciate him taking the time to let me know what he was doing and how the system worked. Great Company!

★★★★★
January 23, 2022

You can tell Liam is committed to his work. Had a smile on his face and was very polite. Highly recommend 10/10.

★★
Verified Reviewer
January 23, 2022

Havent returned my call or email asking for a quote. Disappointed.

★★★★★
January 23, 2022

Amazing service, very professional and polite. They came when they said and took care of my house leaving me with a peace of mind. She answered all my questions and was extremely nice to talk to and knowledgeable. Would highly recommend :)

★★★★★
January 23, 2022

The service tech Eddie was excellent. He was knowledgeable and answered all my questions.

★★★★★
January 23, 2022

Absolutely incredible service! Came on time like they said and she was the most nicest and polite lady, she answered all my questions. Would highly recommend! Gave me the peace of mind i needed!

★★★★★
January 23, 2022

My technician was very professional and personable. Made sure I was well informed about the process and when it would be safe to let my dog back outside. I highly recommend this company. Positive

★★★★★
January 23, 2022

Erica was very professional and pleasant to deal with. She got right to work upon arrival.

★★★★★
January 23, 2022

What an Incredible service! They Came on time like they said and this young man Liam was so nice and polite he answered all my questions! Would highly recommend! He Gave me the peace of mind I Needed! 10/10 Liam is such a hard worker, puts in the extra effort at everything he does.

★★★★★
January 23, 2022

Liam is an excellent hard worker 10/10 would highly recommend.

★★★★★
January 23, 2022

Liam is a very hard worker. I appreciated his service, He sounded very professional and I could tell he really enjoys his job!

★★★★★
January 23, 2022

Ford s is a great service. Liam was an excellent worker, very dedicated to his craft. A young hard working man who puts pride in his work. Would recommend this service to anyone.

★★★★★
January 23, 2022

Overall wonderful experience, a man named Liam was one of the best technicians I ve ever dealt with.

★★★★★
January 23, 2022

BEST work Ive seen in a while, very professional and polite

★★★★★
January 23, 2022

Erica was the technician that came to my house and she is knowledgeable, efficient and very friendly.

★★★★★
January 23, 2022

So attentive and professional

★★★★★
January 23, 2022

A+ local business, Fords called me after filling out a form online. I explained the termite situation and they promptly made an inspection. Bob and Zac were on time and explained the termite services the whole way through. Very pleased with the services from Fords Hometown.

★★★★★
Verified Reviewer
January 23, 2022

Jessie was very thorough, on time and an excellent representation of the company.

★★★★★
January 23, 2022

AJ is the best. He is always available to answer my questions and is always trying to save me time, trouble, and money. My house is over 100 years old and in the middle of the woods. Ford s makes me feel comfortable and like any concern I have is fixable. Highly recommend!

★★★★★
January 23, 2022

Excellent service. Byron was very knowledgeable and helpful. I appreciate his explanation and the effort he took to protect our home from pests. Would recommend.

★★★★★
January 23, 2022

The customer service was excellent and the exterminator was super friendly and helpful through the whole process.

★★★★★
January 23, 2022

Our technician Steve was friendly and knowledgeable. He gave us some good tips on preventing future issues while he mitigated this one. It was a pleasure to see someone who takes pride in their work, and strives to make the customer feel comfortable.

★★★★★
January 23, 2022

Highly recommend! Professional, easy to work with, knowledgeable and precise in their work!!! Price is also very reasonable!

★★★★★
Verified Reviewer
January 23, 2022

Real nice people and knowledgeable.

★★★★★
January 23, 2022

We have used Ford s for a number of years. They have been reliable, courteous, and have always done an effective, professional job.

★★★★★
January 23, 2022

FHS did our termite inspection and extermination..Everyone was very professional and friendly. Bob was super nice and very informative. They did a great job and we will certainly use them for any future needs.

★★★★★
January 23, 2022

Appointment was scheduled promptly Robert was the technician. Very knowledgeable and professional

★★★★★
January 23, 2022

Ford s team of professionals solved my problems with bats, carpenter bees and carpenter ants while insuring that our honeybees and family dog stayed safe. HIGHEST RECOMMENDATION!! A+++++

★★★★★
January 23, 2022

Bob arrived in the time frame agreed upon and was properly masked (thank you)! He wanted me to fully understand the issue I had with termites and gave me a quick course on their habits and lifecycle. The estimate and all the options available were made clear and with no pressure. Thanks!

★★★★★
January 23, 2022

Showed up on time, fully prepared. Professional and answered all my questions. Id definitely use them again if needed. Services Rodent extermination

★★★★★
January 23, 2022

Last month Robert came to our house and did a thorough evaluation. He was very knowledgeable of older houses and explained the process in great detail to me. He was extremely friendly ,professional and answered all of my questions. Robert is an enthusiastic expert and takes prides in his work. We would use Ford again.

★★★★★
January 23, 2022

Erica was awesome - took her time and made sure everything was taken care of. She even went back and treated a hole outside we discovered. Fords is awesome and I appreciate their courtesy calls, scheduling team and great customer service.

★★★★★
January 23, 2022

Loved robert. He was extremely thorough and helpful. I highly recommend him

★★★★★
January 23, 2022

Had the best experience with our mouse extermination! Bob was incredibly thorough, informative, and so friendly! He even went into our attic which I had deemed a terrifying hellscape and he was totally unfazed. Would absolutely recommend!

★★★★★
January 23, 2022

Great, reliable, professional and Kathy Fogarty is wonderfully courteous and welcoming.

★★★★★
January 23, 2021

Best work over I ve ever seen done in my 25+ years of lawn care. This kids spectacular always on time and tremendously friendly couldn t wish for anything more.

★★★★★
January 23, 2021

I had tristan C. For services on my lawn and he was an absolutely amazing person to talk to. Very charming and very good at his job! Did an amazing job! Thank you!

★★★★★
January 23, 2021

This place gave me a great summer. Loved the quality spraying for ticks and mosquitos

★★★★★
January 23, 2021

Great place!

★★★★★
January 23, 2021

Jake is a very hardworking individual who listened to my concerns and answered all of my questions

★★★★★
January 23, 2021

Jake Took his time and really provided great quality

★★★★★
January 23, 2021

Great customer service. Very customer friendly.

★★★★★
Verified Reviewer
January 23, 2021

We are SO happy that weve chosen Fords Hometown services! The staff is wonderful, and they have been incredibly helpful as we settle into our new home. And, we appreciate how quickly they came out to address a bit of a bee hive issue! :)

★★★★★
January 23, 2021

Fords offers a wide variety of services enabling one stop shopping for everything I need. Been using them for years and they are excellent to work with as well as professional, courteous and responsive.

★★★★★
January 23, 2021

Jesse visited our office and helped with all our critter problems. He is very professional.

★★★★★
January 23, 2021

Troy coles is an excellent worker and cant wait to see him succeed in this field.

★★★★★
January 23, 2021

Recommend Jake, he s a hard worker!

★★★★★
Verified Reviewer
January 23, 2021

Jesse is the man! Super nice, personal and professional. Send him every time! Thank you

★★★★★
January 23, 2021

Jessie was courteous and professional. He was willing to answer questions. We very much appreciated his hard work and attention to detail.

★★★★★
January 23, 2021

True pros. The customer service is top notch and the person who came to my house for service was friendly, thorough and professional. Made the right selection with these guys!

★★★★★
January 23, 2021

Great, professional service by Jesse, highly recommend it!

★★★★★
January 23, 2021

Very pleased with FHS, they did a very thorough job. Robert was professional and friendly. Highly recommended.

★★★★★
January 23, 2021

I would 100% recommend Fords for any pest problem you may have. They were professional, on time and resolved my problem as promised. So thankful that they were able to help with our pest problem.

★★★★★
January 23, 2021

I had 2 wasps nests nearby my new screen house and they would get in the screen house in bunches and attack me, unfortunately they didnt sting me. Called Fords Home Town Servises and Eddie took care of the issue. I would recommend Fords Hometown Services for any pest control issues, Eddie explained everything he was going to do before he started the treatment by spraying the 2 nests and nearby areas and so far I have not seen anymore wasps flying around. Eddie did an excellent job.

★★★★★
January 23, 2021

Very effective, excellent service and did a great job.

★★★★★
January 23, 2021

Overall, Fords is a wonderful company to deal with. Everyone who has done service at our home has been professional and courteous. Today was the second pest control service and the technician, Jesse Stevens, was efficient, kind, and answered all my questions.

★★★★★
January 23, 2021

I have been using Fords since they arrived in Worcester, which is probably 10 years ago. The office calls in advance. The technicians are friendly and professional. Steve is the guy who usually comes here, and he could not be better. When I have a problem, like a bees nest, they come right away and take care of it. Jesse came today and he was professional and extremely nice.

★★★★★
January 23, 2021

Jesse was courteous, professional, and thorough; checking with me and explaining as he worked, helpfully responding to my comments and questions; provided services very well, including sealing some pest entry points; highly recommend Jesse and Fords Hometown Services.

★★★★★
January 23, 2021

Why go anywhere else?

★★★★★
January 23, 2021

Jesse was terrific Very professional, very thorough, courteous, knowledgeable and fully explained what he was doing. Definitely an asset to your organization

★★★★★
January 23, 2021

I had an excellent experience for mice treatment. Robert(technician) was extremely thorough and knowledgeable. Thank you FHS!

★★★★★
January 23, 2021

Several years ago, I had this company come to out and help with a big, long time mouse problem in my old house. Jerry, was the technicians name I believe, really nice guy. He was very professional, polite and quick. The reason for my review is that it s been several years now and I have not even seen one mouse nor droppings anywhere. Not sure what Jerry did but it sure did work well. I would definitely recommend this group of professionals.

★★★★★
January 23, 2021

We worked with Nick and his team to safely eradicate a colony of bats that had been in our home for likely decades, but previous owners did not remove them. Efficient, friendly and very reasonable price-wise for the amount of painstaking work they did to plug up holes all around the roof (we live in a Queen Anne Victorian, complete with a turret) and around the entire house. I called another time for a wasp removal estimate and was provided a general figure on the spot. I like that its a family-owned business and the fact that the employees educate customers on the phone and dont try to sell you services you dont need. Definitely recommend. Bob is also so responsive when Ive called and left messages.

★★★★★
January 23, 2021

Had an inspection performed for bat exclusion and roof sealing. Inspector was very professional and had great knowledge of the subject.