326 Bell Park Dr, Woodstock, GA 30188, United States
Turf Masters is a lawn care company providing lawn fertilization and weed control, tree & shrub care, aeration, aeration and seeding, growth regulators and fungicides. Serving the southeast since 2002, we have more than 30,000 happy customers with beautiful lawns.
I’ve been asking for two months now to cancel my account and refund my last two treatments since I requested the cancellation prior to them both happening. I’ve been ignored by Ken, Matt, Andrew, and talked to the customer service rep about these issues with no resolution. I was told I would have someone reach out last week to meet in person to discuss at my house. I received a text message from someone stating your yard doesn’t look bad at all just spots of Dallas grass you can treat yourself with round up….. I’m still waiting for them to respond on my third request for cancellation and refund. Don’t waster your time with this company.
Great service! My new sod had trouble getting established due to harsh weather conditions. I called Turf Masters for the first time and they went to work on treating my yard and now my sod is thriving. It’s beautiful, green and healthy! Thank you for your help in saving my sod!!
Called to ask for a rep from Turf master to come to assess poor grass growth. After Lonnie Bryant failed to respond to my email and phone call, I called your office and was told someone would call me. KJ did call me but he said he didn’t think he was yet experienced enough to assess my problem and he would get back to me. That was the last I heard from Turf master.
Since the start of this season for Bermuda, we were not getting the results (few or no weeds&healthy green yard). After contacting you the yard was aerated and treated with very good results within 10 days. I did my part - daily watering. Keep up the good work and keep our yard HEALTHY.
Turfmasters started off great the first couple of years. I’ve noticed the past 2 years though that their product hasn’t kept my lawn green and weed free as many of my neighbors and the rest of the neighborhood. This spring has been filled with weeds and has taken longer than neighbors to green up. They often miss large parts of my yard and trees when applying. And late last summer they almost killed my grass applying for dollar spot. I am now thinking of making a switch to another servicer.
After a year of service Turfmasters has truly “transformed” my lawn… Updated: after Turfmasters stated they could not find me in their system I called and spoke to Brittany and she informed me my account was cancelled in September after my wife asked the area manager to help us find a solution or cancel our service. Apparently they took the easy route and just cancelled our service without making us aware.
I’ve had turf masters for 1 year now… I installed Zeon Zoysia about 2 1/2 years ago… yard was thriving, but like how Zoysia is, it would get its little fungus patches so I made the call to turf masters to start treating my lawn. It started off okay… then I started noticing the blades of my GREEN grass yellow and grange at the tips. The technician at the time came back to check it out and said: “I think we may have burned your grass”…. He called the supervisor who came out to my lawn a couple days later to check it out. This man calls me at work to tell me it wasn’t them, it was me. “I must have DULL blades on my mower and this is the result of it”. I found it interesting because little did he know, my mower blades were just sharpened. Fast forward to this season and I’m noticing areas of my once full thick grass… are large bare areas. Again, they come treat my yard… have no response as to why it’s like that other than “we are having a slow grass awakening season, but it’ll come back”. I laughed that people actually buy into their temporary reasoning…. I then asked them to explain why the grass blades had once again turned a yellow to orange color 2-3 days after their treatment. They said they would send someone out for a “free service call”. It took them 2 1/2 - 3 weeks to get someone out… I once again explained everything that’s happening with the yard… and that I haven’t even mowed the lawn this season, so they couldn’t use that as an excuse this time. He said he would treat the grass again and if the blades turn again, they will figure something out. Oh, he also recommended I purchased their growth treatment plan to get the bare areas back!!! Excuse me? Y’all treat my grass… so if it’s now bare, it’s because of you. I should be getting the “special treatment” free to fix what YOU all messed up. Well, as you see in the pictures, it’s happened again. AND ON TOP OF THAT, they charged me a treatment price for the “free service call”. They are untruthful and customer service is truly lacking. Do NOT use this company just because of the popular name. Sad I just turned into a number for them. And my grass suffered because a of it. Completely unsatisfied.
In the past I have been satisfied with Turf Master and until this year our yard has looked better than I ever imagined that it would. Unfortunately, this year, after 2-3 treatments, a strip of it died. The person treating the yard said he was not sure what caused it to die and his manager said it had too much thatch (even though it has been raked twice). To me it appears obvious that this portion of the yard was treated too much and that Turf Masters should replace the Zeon zoysia in this area. I have included a photo from both last year and this year. Hopefully they will see this and take care of it.
They did a great job previously but this year they burnt my yard to the point of me having to re-sod in certain locations. Not sure what changed with this company but was given all kinds of excuses/lies on why the lawn died. Have since switched companies and the new company explained to me that turf masters over sprayed and probably had a bad tank mix since all the yards in my neighborhood treated by turf master died.
Weeds, weeds, and weeds!
Turf master has been wonderful to work with. They communicate very well and always call before coming.
Best lawn service ever !! Great job Greening your grass!!
We have been very satisfied wIth Turf Masters. They are always professional and leave always leave a detailed overview of the services that completed.
Great company, they always do a thorough job. Good communications also. Reasonably priced.
They are ok. They can t seem to get rid of the weeds only the side of our driveway. I feel they are charging us a little to much since our yard has several bald spots where grass doesn t grow.
My grass is looking great thanks Turf Masters!
No happy with the amount of weeds in my lawn and Ive TurfMasters about it twice. TurfMaster treats my yard all year and I was told that pre-emergent treatments prevent grass. Now Im not so sure.
Excellent service, always text before coming, send report of service and tips for better care. Technicians cover the entire property, even behind the utility building.
Service technician was helpful but overall very disappointed with overall results over the last two seasons. Last two years I have seen the customer service and QA tank. I consistently have to call to complain. I told them that this was strike two and if I don t see an improvement I will need to go else where.
Technician answered my questions and made a suggestion as to how the grass could be strengthened and cover a wider area, which is exactly what I am looking for. Thanks
Turf Masters has been taking great care of our lawn and trees/shrubs for years, and after their recent visit, everything looks great! Our lawn is by far the best looking lawn in the neighborhood. Thanks for your skills and care.
Lazy workers. They will sit in your driveway for 20 minutes, leave an invoice and take off without completing work.
Absolutely the worst company!!!! Do not work with them
Joey was very professional and informative!! I appreciate the information and knowledge he gave me! I highly recommend turf masters
Autorenewal with the only notice at the very bottom of a marketing email in a different font color.
Turf Masters should change their tag line from The Nice Guys to The Rude guys. Very unprofessional. I have been their loyal customer for more than a year. Mostly, I was out of town so never had to call them for anything. This time, I noticed I was being charged way more than what is they are actually offering in my community. So, I called them to see if they can give me any discount or deal. The guy was so rude that he was literally screaming over the phone saying he cant give me deal because someone in community is getting. I mean, I understand if they cant give me any deal but they can at least be polite while telling me that. As a customer, its my right to ask for any discount available. I dont pay to get humiliated and abused on phone for asking for any available deals.
Ive had TM for years but recently I see a change. I had ordered aeration last year (never before had this done) because I felt the yard needed it for growth. This morning a guy shows up and aerates my yard without prior knowledge. I call TM and they indicated that once you order this service they do it every year. No one informed me of this rotating policy last year (because I would have refused it) and no one informed me of TM coming today aerate. Therefore I have no intent of paying for this service. I called TM and was informed a manager would get back to me. Lets see if they do the right thing, This is not the way to keep customers!
Do not hire these people stay far far away, very very, very, very unprofessional!! This is our 3rd year we had this company to aerate our yard; this time told me he wasn t completely finished because it was raining. I knew he wasn t done in my backyard because he wasn t back there long enough. He said he would finish after it stopped raining. He said he was wet and cold. He left! After calling he told me that I misunderstood him. Someone else came out took pictures I guess to prove that he was here. But I know I didn t hear the machine long enough so I called again and he insulted me and said well if you re looking for foot prints! Then I talked to the manager and he said we re just gonna refund your money and we just won t be back out! Super rude, terrible terrible. Terrible. Wish I could give it a zero stars. very very, very unprofessional
Don t waste your money on Turf Masters. Yard looks worse after a year with their service. When I called they tried to tell me it s because we laid new sod and they can t treat our new sod area for 6 months. When I asked when is it noted in your system we installed our sod .they had no idea. Explained it was Aug 2022 We are now at April 2023. 8 months later. We have 7 treatments per year So our new sod missed the first 2 treatments. Should have gotten treatment #3 (new sod) it didn t. Called when weeds starting coming in. Tech came out. No treatment again Called back 20 days later. Same weeds still there but a ton more now . Main office supposedly escalated lawn care to area manager, Manager was suppose to call within 48 hrs. Never did . Tech calls 7 days after call to main office.says he has a call for service. He was just here 4/27) and was calling to see what s happening. I explain the weeds He tells me it s because I have new sod in a shaded area Guess if you spend money on new sod expect to have a yard full of weeds if you have Turf Masters Called to cancel service. Their response when I cancelled due to horrible service. Ohhhh ok
Was a customer for the past 4 years, the service co tiniest to decline. Save yourself a headache and use someone else. I would have thought after calling 4x that a manager would have reached out but instead they decided to cancel my service instead. It was because if me that many neighbors on my street and in my neighborhood decided to use their service as they wanted their grass to look like mine. Unfortunately it was only because of the supplements I did to my yard that it looked as green as it does. They lost a loyal customer and my neighbor canceled as well.
Weed weeds. And the solution Im told is to cut more frequently
Hired Turf Masters because of the products they use. After one year got tired of half my yard being treated. I have cameras that cover entire property and watched service tech walk and spray. To Date have not had my whole yard sprayed yet. The last application did one pass on left side of yard and back up to truck never step foot on other half. Spoke to manager And he said he would make sure he would have them do it right, well never happened. If I pay 85 bucks for a treatment all I want is to get what I pay you for. Need to train techs on how to spray a yard. Thank God I have cameras....Cancelled service...
Awfully rude staff. Called in to cancel my service over two months ago. They come back and perform more service and proceed to charge me after I gave them notice of cancellation. Called in and let their team know what was going on and the receptionist proceeds to tell me that I m a liar because there s NO WAY she would ve made a mistake. I then asked for the GMs direct phone number and was told that they do not give that information out and I d be contacted if needed. What a hoot!
Horrible and ineffective service. The Branch manager for the Kennesaw are has poor customer service
I have given Turf Masters about every opportunity to provide the service that they agreed to provide. I review camera footage for each treatment because on the very first treatment, I was billed but no one actually came to my property. I submitted a complaint, and the issue was resolved but how many customers just dont pay attention. Every service has been marginal in coverage. I had a lot of weeds around the perimeter of my yard because the technician was only spraying the middle of the yard. I contacted Turf Masters for a service call and they simply told me that my next treatment was coming up and they would make sure that the route manager knew to address the issue. The route manager does a very poor job and during the last treat, the route manager simply skipped a large portion of the yard. I spoke with a manager and even sent my video footage of the front and rear yards being treated to show what was simply not done. The manager stated they would have someone out to take care of the issue in a few days. A week later, no one was out so we contacted them again. Two weeks later, no one has been out to address the issue. If you have Turf Masters and you just assume they are providing the service they agreed to provide, you really need to read the reviews. You will see the common themes. Even if you give them video proof, they dont seem to even care. UPDATE: A higher level manager received my review and called me. He made a verbal commitment to have someone out to take care of the issue and he kept his word. A technician was out before the end of the day and the technician that applied the treatment seemed to do a good job in coverage of the yard. Rating raised from one star to two stars.
Filled out website for a free quote. They called and came by the next day to give us an estimate. Not too long afterwards, we received the email quote. Everything went very smoothly. Heard good things from neighbors.
This guys are awesome. Courtesy call before service. Follow up email after. Recommendations prior to next service. Email notifications and more. My lawn is in great shape regardless of the season. Highly recommended. They will not disappoint.
Called this company this morning Friday Sep 2 at 930 am was told a manager would call me back it s 3 30 pm no call yet. Was going to let them know driver serviced next door today my neighbor also had he s yard serviced yesterday by he s company The Weed man. So Turf master will be Responsible if the neighbor grass dies from to much chemical. They did come back and did my service. I think I went with the wrong company when you are not able to speak to a manager. I m not sure how you can miss my home I have 4 inch black numbers on a white porch pillar. And also on the mailbox. I guess I will go with The weed man. They do know how to read.
Overall the service is very good but I have noticed that some areas have like a burn grass look that could be an indication of over fertilize.
The technician rings my doorbell to let me know he is here.
Great service and great results.
Mr. Andrew Beirne is excellent, very kind and professional. Moreover, weed show before the next service he will come back and take care of the problem. Andrew way to go thank you for helping me for two years I appreciate your service.
Sent unsolicited text and signed my email up for sales emails. Totally unprofessional
At first, I was not happy at all with the tech that was assigned to my neighborhood. The new tech Jason is amazing. We are now seeing a definite improvement in our lawn. The normal weeds we get every year are not there this year. So I am very pleased with the service, and Jason is amazing. Thank you, L.Reid
Lawn has never looked better
Turf Masters is the best! I changed to another company for a month and quickly regretted it. Turf Masters has great customer service (especially Taylor and Brittney), appreciates their customers, and their program works great. Now my lawn can go back to being green and weed free.
Gave me a great discount. Waiting for first application to see how it goes. Will keep informed on the progress.
We had a misunderstanding with the treatment of our lawn. Although it took a number of calls & more time than I would have preferred, our lawn specialist Jason & his bosses promised a fix that is really all I could have asked for. Thanks Guys!
Easy transition. Signed up and a week later got my 1st treatment. Hayden was the best!
Customer service is bad with this company. Turf Masters has treated my lawn for two years. I have been happy with the results. However In November of 2021 I called to cancel my service s I need to cut expenses. In December I received a bill for 2022. Again I called to say that I have cancelled my service. Today I got a notice that they are going to treat my lawn tomorrow. What does it take to cancel with these guys?
Turf Master strives to make things right. Anytime I have to call back for any service they will send someone right away. They have done an awesome job.
My front yard is green - thank you, but my back yard is patchy with the grass partly green, partly light green, and partly no green. This has not happened before, but my back yard is bigger and is used a lot. I m disappointed, Betty Monroe
Great job aerating lawn.
We ve been using Turfmasters for about 3 years now. This year I decided to take advantage of the aeration as well as keeping up with deep watering on dry weeks and my yard looks great! The lawn has been thick, and ultra green this season! Fertilizer is working very well! Additionally, their customer service team is extremely responsive. I recently developed some browning from the humidity and spotty rains, and they had a tech out within 48 hrs with additional treatment at no charge. I m a very satisfied customer!
I already have referred you to some neighbors. I learned of you when I was with another company when I asked my neighbor who made her very weedy lawn look so nice. She told it was your company. Results of your kind work much harder than any advertisement you can do. Keep up your fine work!
WE HAVE BEEN CUSTOMERS FOR 3 YEARS AND OUR LAWN LOOKS VERY HEALTHY AND GREEN . WE ONLY WISH YOUR COMPANY WOULD CALL AHEAD SO WE COULD COORDINATE WITH OUR LAWN CUTTERS AND OUR SCHEDULE . WE ALSO WISH YOUR COMPANY SPRAYED THE BEDS WHICH NEED WEED CARE AS WELL AS OUR LAWN.
I have had the service for 18 months. In that time you and your team constantly exceed my expectations, from the team that services my lawn to the account manager and even to the office staff when I call for additional assistance. Job well done all around!
Terrific company - great service, very responsive and they know about lawns and shrubs. Definitely a 10!!
Very happy with the service this company provides. Reasonably priced and always show up when scheduled. I watched one of the service techs spray my yard without him knowing I was home and he did a very thorough job...I was very impressed. Highly recommend them. Thanks for the honest, great service!
Great customer service and pleased with the results of our lawn care. Much better than the previous company we used.
We have a beautiful, weed-free lawn, thanks to Turf Masters!
Great, reasonable and reliable service. My grass is green and healthy and there are no more weeds - what more could you ask for?
I had two other companies before Turf Masters. I felt I was wasting my money as I saw no real results. With turf Masters my yard looks great. And I love the personal touch. Kevin and Roland call m before servicing my yard and if I have any problems, or questions, we discuss it before they come out and they get back to me with answers or suggestions.
If I could share a picture I would. 3 times we have tried to extend our service to include more of the yard where we removed shrubs and reseeded and they sprayed everything but that area. We have called and explained where to spray and put pre-emergent and they neglected to do so. We even asked them to knock and stayed home so we can tell them exactly what we wanted to be sprayed (so they could give a quote on the increase in cost because we expected that) ....they come spray and leave never knocking on the door. Managers were supposed to get in touch with us and no follow up. Last week they were supposed to aerate the lawn....never happened. Less than impressed. Starting the search for a company that will listen and provide better service. Its a shame because we expected that services would increase in cost but they dont seem to care.
I switched from a larger service company last year. Turf Masters has better, safer products (based on rudimentary research), less frequent application, and much better pricing. My lawn has almost no weeds and grows much better compared to when the big brand was servicing it the prior two years.
Since I started using Turf Masters my lawn looks amazing! Last summer it was like the weeds were multiplying overnight! I could not get a handle on them so I called Turf Masters. They gave me great quote and I am happy to say that the weeds are almost gone! There are a few here and there but nothing like before and the most astounding thing is my neighbors yard is SOLID weeds and because of the service his weeds have not crept into my yard! You can see the perfect line of our lawns divided! I recommend this company to everyone. Go and enjoy your beautiful lawn!
Our lawn looks great! It took a few seasons to really hit its peak, but its surely due to Turf Masters.
Very happy with the work that turf Masters has done on my yard for the past 4+ years. I know theyve improved the value of my landscaping. I have had the same technician Thomas for the duration and he has answered all my questions, has been courteous, and has done good work.
Overall excellent job
I ve been using Turf Masters for 5+ years and have never had an issue with their service or staff. When asked by neighbors or friends who I use for lawn and plant care I recommend Turf Masters without hesitation !!
Our front yard lawn has never looked better after Turf Masters took over the feeding, aeration and weed control. We are please with the results.
We have used Turf Masters for the past three years and give them 5 stars for continuous excellent service. Their weed prevention and fertilizer works great. As I said to the Tech, All I need to do is look at the neighbors yard.
Would rate lower if I could. AVOID these people at all costs.
Andrew Beirne and the crews he sends out to our home are knowledgeable, professional and so pleasant to talk with. And the results are the best looking lawn in our subdivision! I have recommended many people to use your services! I wouldnt think of using another lawn treatment service and my neighbors feel the same way! Kudos for an outstanding job!
We are pleased with the service we are receiving.
Knowledgeable, nice spray technicians. They have done a perfect job for me at the same price as three other companies I have used that just couldnt get the job done right.
This is my first year with the company and I just wanted to express my gratitude to a job well done. Since the first day meeting James Cherry who walked me through what I would need, to the professional hard working crew who I would personally like you to thank for a job well done including Mr.Cherry who knows his profession. It is my pleasure to express to people how good your lawn care is. Hopefully pricing will stay within my reach to continue with your professional services. Thank you Mike Frohlich
High turn around... no pride in the job or the customer relation. Guarantee you that you will have SEVERAL different techs servicing your yard due to the constant quitting of employees. You will not be able to create a relationship with this company, youre just a number in the system.
I had turf master service for many years. They come regularly to treated but lawn never looks good. I complainedmany times about weed spread more and more their excuse always was rain out too much...i guess only my yard gets rain out all the time. Throughout the years lawn looks worse and worse. Finally I terminate turf master service today. If you want to spend money and have more weed on your yard, call turf master service!
After moving 4 years ago to Georgia from Pennsylvania, I fought a losing battle with weeds! My wife said she knew where I was when she did not see me! PULLING WEEDS. She got me your service for Fathers Day! No more weeds! You saved my hands and knees (and marriage)! Thanks for your fantastic and courteous service! Dave
Switched from Trugreen three months ago, and so far, so good.
Best lawn care ever. I wouldnt use anyone else.
We have been using Turf Masters for more than 2 years now and are beyond happy with their service. We are new to GA and did not realize just how tough the weeds are down south :-) After just a couple of months with Turf Masters, our lawn looked amazing! The staff are very knowledgeable and friendly. We also have their pest, mosquito, and tree and shrub maintenance. Highly recommend Turf Masters!
Through their lawn maintenance and overseeding and aeration process, Turf Masters has turned my once mud puddle front and back yards into a carpet of lush green grass. Would absolutely recommend them.
I have been with Turf Master for a little over a year and the difference in my front yard is amazing! I definitely have curb appeal at this point!!
I had a less than pleasant experience a few yrs. back with another lawn service. Being reluctant, I interrogated Andrew before making a commitment with Turfmasters. He answered all of my questions and has continued to be pleasant, professional and fair with my services. Hats off to a great employee and company! Thank you Ken
I made a mistake and swapped away for a year from Turf Masters and my lawn paid the price in a big way. But I quickly moved back to them as they know what they are doing and always do it well.
Have been relying on Turf Masters for years and they never disappoint!!!
Im always pleased with Turf Masters attention to detail and excellent customer service.There is always helpful feedback concerning our lawn maintenance on our bill. I have been 100% satisfied from day 1.
Have used Turf Masters for several years and have found that my yard has improved. I no longer have weeds coming up in my yard and if stray weeds blow in from time to time the treatment seems to get rid of them.
I had always treated my own lawn until my neighbor said it was about the same cost to use Turf Masters. They were right. Its very affordable, and my yard has never looked better. Thanks!
We purchased a home that had been on the market and vacant for over a year, and as a result, the lawn had really been neglected. We had tons of weeds and after just 2 treatments, Turf Masters had eliminated over 75%! With repeat treatments our lawn is looking beautiful! They are always professional and email us a detailed report on the treatments performed and any suggestions. Thanks Turf Masters!
I called a few different lawn services after our last one didnt do a very good job. I compared prices and Turf Masters was one of the best prices for the service that they did. They come out and did a great job aerating in the spring and took care of our weeds throughout the yard. I like that they also advise us on what to do with our yard at various times of the season to keep it healthy.
Turfmasters - total scammers. Keep sending us bogus bills, trying to scam us into making a payment to them, when we have never used their services. If we did need a pest prevention company, we wouldnt use turfmasters for this reason alone.
Turf masters is always courteous of my fur baby in the back yard. They ALWAYS call before coming by to make sure she is safe and inside. Thank you for your professionalism!
I was thinking of just sodding my yard due to its poor condition. Turf Masters said no they can bring it back. THEY DID!! My lawn is thicker greener than it has been in years.
I started using Turf Masters lawn care service because my yard never was quite as green and healthy looking as I desired. After consistent applications, Im happy to say my lawn is golf course green. Thanks team.
We can always count on Turf Masters keeping our lawn looking terrific all year long! We would recommend them to anyone!
When I signed up for weed and pest control of my lawn and shrubs my yard was a breeding ground for all sorts of weeds. I needed to spray and pull weeds by hand frequently. It took several treatments to notice a difference, but now the number of weeds had been reduced dramatically. I still get a few weeds but the number is a tiny fraction of what I had before your service. Very satisfied!
Great service, great lawn care products. If we are very unhappy, they will gladly come back and do it again for you. Good customer service and good products.
Great food fast service
Turfmaster customer service is beyond rude and their word means absolutely nothing. Make sure you get everything discussed in writing. They lie and will change pricing without your knowledge. I will say it again get everything you discuss with a sales rep in writing!
I can always depend on Turf Masters to keep our lawn looking amazing year round. I find myself bragging about how little effort we put into getting our grass green. So glad its always taken care of for us! And their customer service is fantastic.
I have had no issues with my lawn as I have had in the past. Usually during the winter months my lawn develops holes and splotchy areas... not since Turf Masters has been treating it. I have used several companies in the past; however, Turf Masters seems to be the best so far. Going on 3 years with these guys!!!!!!
Been a customer for two seasons now and am extremely pleased and trust Turf Masters for our landscaping needs. Only disappointment is with MYSELF for not using them years ago.
Our lawn has never looked better. Two other past companies couldnt come close to the quality and service we get from Turf Masters now.
Thank you Turf Masters for no weeds all year around !!
Just the best. The technicians care (theyll blow the leaves from your lawn before treatment in the fall) and generally are very professional. Lawn looks great, have lots of neighbors in Towne Lake that use them as well and are very happy. Top notch!
Keep up the great lawn work. Ive been through most of your competition and the lawn has never looked better. Keep the results coming because its terrific to be with a winner.
Turf Masters has done the best job of keeping my lawn in good shape.
Good job! Alex exhibits good work ethics and is eager to please the customer. My past experiences have taught me that the key to success is ones ambition and desire to achieve, and he certainly excels in all areas. With personnel of his caliber, your Company is a Winner!
Turf Masters does a great job for me. They are timely in the application of lawn fertilizer and weed control. The notes and instructions are very thorough. Additional services such as aeration are done well and on time and are a fair price.
Andrew Beirne is the man. Everytime I call him he answers or gets back with me very quick. He has answered every question I have ever thrown at him. I am very pleased with my service.
My lawn looks good. Better than it has in several years. We have been using TM for almost two years. The lawn techs are courteous and always remember to close the back gate when they are finished so the dogs do not get loose. I have found their prices to be very competitive and do I do not hesitate to refer-a-friend.
Although no weeds are growing, my lawn is not as green as expected.
Its not often I leave reviews, but with Turf Masters, I felt compelled to. Turf Masters was not my first choice but is my final choice. After working with several other Its not often I leave reviews, but with Turf Masters, I felt compelled to. Turf Masters was not my first choice but is my final choice. After working with several other companies that offer similar services, Turf Masters has illustrated a superior experience with customer service to billing and incentives and thoroughness when delivering their core solution offerings. Go with them.
Turfmasters has serviced my yard at the required intervals. They did a good job of aeration. I still have some weeds in the front yard that I have not gone away but they treated them recently. I am waiting to see if they eradicate them. Those weeds are why I fired my last lawn service, so with this review may be premature. All in all, they are making progress.
Our introduction came from a couple of our neighbors. We live on a street of 16 homes. One home has no lawn to deal with. 15 homes have lawns and one of those works for a landscaping firm and does his own lawn. That leaves 14 homes to compare. One of the 14 has a full time lawn service ..... meaning they cut, edge, blow, fertilize, etc. with only one other having someone else cut their grass......or weeds as they actually are. That leaves 12 who are available for some kind of lawn service. 4 of those 12 take care of their own lawn mowing, but entrust our lawn treatment programs to Turf Masters...... hence 33% of our available yards are using Turf Masters. While I am the newest addition as of March of this year ...... I am the newest because of the actual physical inspection of the other 3 neighbors who use Turf Master as I walk my dog every evening past their yards. My yard is making great progress as are the other 2 additional properties I own or have influence on close by homes. I was impressed with the quick response I received from Turf Masters on the quotes for service to the 3 properties; the quick response to questions I had; the fairness in their pricing; and the actual meeting of the service rep of the properties .... who was professional, courteous, and able to identify the properties and their special needs. So far ... so good .... and .... as a result ..... Id highly recommend Turf Masters to anyone who owns a home, does not have time to manage their lawn care treatments, and who wants a responsive partner who seems to care. How refreshing !!!
I have been using them for years to spray my lawn and have had great results with the employees. They are knowledgeable and efficient at their job. My weeds have been eliminated and my grass is look top notch.
Still see alot of weed
Paul C is awesome. Always available to answer and help with any question. He goes out of his way to ensure his customers are extremely happy.
Great Service. Communicates very well. I can see a difference from the previous company I had for 4 years.
they killed my nice zosia grass . they sprayed my lawn then huge areas of grass died. they made excuses and never repaired my lawn. DO NOT USE THIS COMPANY
Our lawn is almost 100% weed free, which is a miracle since it was new sod installed last year. It was very weedy when first installed. Now it looks great.
After only two visits my yard has 90% fewer weeds. Thanks guys!
Your lawn care program has kept my lawn green and weed free for the past 3 years. Thanks
Great service and service providers who are honest and helpful!!!!
Our lawn was nearly completely dead due to a grub infestation last year. Turfmasters was able to get rid of the bugs and our yard has almost completely grown back and is green. We hope by the end of summer we will have our beautiful yard back, all due to Turfmasters.
Before starting with Turf Master, my grass had weeds and bare spots now it is luscious and green! They come very timely and leave a flag in the yard so I always know chemicals have been applied. I recommend this company to anyone looking for outstanding lawn care.
Reliable and attentive. Our grass is greener, healthier, and weeds are actually under control.
they do a great job. Im a satisfied customer
I started using Turf Masters about three years ago. My lawn was tired, pale, with weeds and bare spots. Mike took the time to go over what needed to be done, and how the lawn service worked to help fix those problems. Between the monthly fertilizing and weed control as well as the yearly aeration, my lawn is now deep green ,lush and weed free. What is especially nice is that they are very responsive to concerns. One time I felt that the weeds were more aggressive than usual (we had had a lot of rain). I called Turf Masters and they came out the next week, retreated and took care of the problem. They truly care about their customers. I love that the monthly report states exactly what they did that time, as it changes throughout the season. I will definitely be using Turf Masters for years to come.
I think the service provided by TurfMasters is great. They always come on time, the lawn definitely looks good, the prices are reasonable, and the pre-payment discount is great too. I have used them for years and will continue to use them as long as they continue to make me happy.
We had one of the big lawn care companies treat our lawn and they didnt even know what kind of grass we have. Turf Masters not only knew what grass we have, but had a treatment plan that was much cheaper and worked even better. Weve been extremely happy with this company. Our lawn looks great.
We have been using TM since the beginning of the summer. They have been great! We use them for our monthly lawn service, tree/shrub care, aerating and mosquito spraying. Love Turf Masters!
Turf Masters has been providing our lawn care service for a number of months now and we are enjoying the results. We appreciate Turf Masters dependable service that makes our yard look great week after week so we dont have to worry about it! If you are looking for a dependable service that does what they say they will do and will make your yard look great, we recommend that you contact them.
We have used Turf Masters annually for approx the past 10 years and have always been happy with the service. The company is always responsive when we call with any issues/concerns. We appreciate receiving a discount for paying upfront and our lawn has generally looked great throughout the year.
The technicians are always friendly when they visit our house. The detailed explanation of what the technician applied, as well as tips for what we can do, is very helpful! Our lawn went from being dry and weed-covered to lush and green!
My lawn is one of the well-cared for in the neighborhood today, thanks to your hard work. I also can take liberty and miss mowing my lawn for weeks and yet it will look good because you take excellent care of the weeks. I pray you to keep up the good work and I will be glad to check out your other services this coming year. Great job!
Lawn is already improving, can not wait to see what it looks like after a year.
Turf Masters has been taking care of my lawn for several years now and as always they do a fantastic job! My lawn always looks great! Thanks Turf Masters.
Additionally, I have the shrubs and trees treated by Lawn Masters, too. For years together now, I have not seen any infection.
Turf Masters did what Weedman never could do, rid us of fungus and weeds. We love Turf Masters.
Turf Masters does an excellent job taking care of my properties. As a landscape professional, I wont turn to anyone else to take care of the turf treatments for my clients!
Front yard doing much better. Back and side yard not so much, some weed issues but a good bit of the grass has died off (could be a combo of weeds and lack of sunlight). They still do a great job and continually recommend the service to associates. Would like proactive assistance with yard issues.
Turf Masters are the first reliable Lawn Service I have come across since living in Woodstock. I tried another company last year that quoted my whole yard and only treated the backyard one time. I called for re-treatments and they sent someone out twice who only did my front yard again. Frustrating! I called another company that said they would treat my lawn in 1-2 days. 10 days later I was still waiting and told them to forget it. Turf Masters representative came out the same day I requested a quote and offered a great price and showed up when promised. I recommend them to anyone that is looking for reliability and competence. Yeah, Turf Masters!
I have been using Turfmasters for at least three to four years. I have never once called and complained or even had them come out for a 2nd treating. This spring 2015 I had many dead spots on my lawn. I called and spoke with a young lady and told her I would like to meet with someone to walk the lawn and figure out if something more needed to be done ( nicely I might add) she said she would have someone call me, a day or two later the man who services my lawn called. He wanted to swing by and I had said I could not get away from the office today but to please call me back in a few days when he was in the area so we could meet. At least a week went by with no call. So I called back ( nicely again I might add) and spoke to the same lady and said I needed to speak with someone and have someone come out, ok she says I will have a manager call you.Three days went by no call. I than hired a new company and called the number again to let them know they were fired and had a communication issue,,of course this time I got the manager who tried to keep my business,he would also talk over me and not listen to what I had told him and kept trying to keep my business which of course it was too late for that. I would at all costs not use Turfmasters!!! They will not respond to any client issues and could care less only until you are about to fire them!!!!!!!!
I had a numerous amount of lawn care companies before Turf Masters. They are the best by far. Im a Realtor and I refer Turf Masters to all my clients. Thank you Turf Masters for a beautiful weed free lawn.
Thank you for my beautiful lawn!!!!!
Taking great care for the second season of my new Zoysia lawn. Very professional and responsive would recommend them to anyone.
Its a little odd...to see that others had given up on their lawn. About two years ago I had one of those unfortunate experiences. Matt and I spoke and he educated me about lawns! I had tried on my own...let someone else do it...nothing seemed to work. Matt told me that it was going to take a year or so...and I wanted something like going through McDonalds! Thats not the way it is with a lawn... is something close to what he said. Were now in our 2nd...maybe 3rd season. The lawn is amazing. The technician calls each time and we discuss what were going to do. Sometimes I think I know better and sometimes my budget wont let it happen! Always, TurfMasters understands amd gives me good advice. The lawn is lovely...and I am not one of those Yard of the Month people...but the folks who do cut the lawn think it looks pretty darned good as well. Thanks, TurfMasters...great stuff.
Professional service, great results!
Ive had lawn treatments as well as mosquito treatments over the last 1-2 years, and have really enjoyed everything so far - excellent product and service!
I purchased a home in the Woodstock area a year or so ago that badly needed some yard maintenance. I contracted with Turf Masters since I knew my time to maintain my yard would be limited due to my work. Its been just over a year, and my yard looks absolutely amazing. Both the front and the back yards are totally revived. The technicians are extremely knowledgeable. They are easy to reach by phone for questions or advice. Scheduling is very easy - depending on your grass they automatically schedule your treatments and call ahead to make you aware of their pending arrival to perform routine treatment. Pricing is very reasonable meaning not expensive. I am very satisfied with Turf Masters and will continue to use their services for years to come.
When I moved into my home my lawn looked like a weed garden! But Turf Masters has made it look like a very plush green carpet. Thanks Turf Masters!
Ive been using Turf Master for several years because the service is perfect year to year and so is my yard! My next door neighbor had his own landscaping business for several years and commented that a do it your selfer cant go buy the materials and get the ratios perfected and in the same amount of time it takes the professionals. Ive been very pleased with the whole experience and would recommend them to anyone.
We recently contacted TurfMasters as the lawn was in need of some TLC. These guys came right out made a treatment and the yard looks awesome. We are in contention for Lawn of the Month. Thanks
They are nice and competitive with the price. Always provide clear information which helps the new home buyers
I used turf masters two years ago to do a total yard renovation (kill and reseed), and now they are my regular maintenance company. They fertilize, apply fungicide, annually aerate and over-seed, and do our mosquito control. Yard look great, and no bites at night
Great service and professional team - our lawn looks fabulous!
We hav used turf masters for aeration, seeding, and regular spraying. We are very pleased with the service and results and over the previous 12 months our lawn has seen quite a bit of improvement.
I have been amazed from the first week!!! Ive tried for 3 years to get my yard looking good and failed when it came to the weeds. Their salesman came to my house and gave me a quote (which was cheaper than what I was doing). I agreed and after the first application, I gave it a week and WOW!!!! the weeds were dead and my grass was turning to a BEAUTIFUL dark green.. They give you tips as to what to do to help (very little work) the yard come around. The techs that come out know what they are doing and, they are very friendly. I am so pleased with my yard that I have no doubts that the years to come I WILL be a customer of Turf Masters.. I love my yard now and cant wait to mow it each week.. Thank you so much Turf Masters!!!!! Well, its been 2 years since Ive started using Turf Masters and I still LOVE the services they offer. My yard looks so good and my neighbors are in envy of the beautiful dark green, and healthy grass. Their service techs come out and do their job and if I have any questions they always seem glad to spend time with me telling me what can be done or what should be done.. I havent been let down yet!!! Thank you Turf Masters for my beautiful yard! !!!
When I hired TurfMasters my lawn was very bad because of lack of treatment of the previous company that was taking care of it.<br /> Now, after few months with TM lawn is back on looking very good, health and strong.<br /> <br /> I glad I have hired TM!<br /> <br /> Thank you !
Turf Masters shows up at regular intervals and does exactly what they say they will do, and they are reasonably priced. My grass looks great! Any minor weed issues that we have had were addressed swiftly.
Our neighbors were so jealous of our yard that, one by one, we referred them to Turf Masters Lawn Care. Now our whole street has beautiful lawns! Turf Masters incredible service starts with a courtesy call the day before they come to make sure our dogs are inside. It ends with an incredible lawn. Thank you Andy Kadrich and the whole Turf Masters team!
Similar experience to the most recent post. I have used them for over a year now and my yard has shown absolutely no progress. I have called twice spoken to two different managers explaining that all I ask is that someone help with devising a plan on improving my yard. The treatments just are not working. I told them I am a reasonable person and wanted to give them a chance to which they agreed. A service request was sent (in addition to regular treatments) and I happen to speak with the technician who came out. He thought the treatments had just begun but once I told him it had been a year, his facial expression told me enough. He was surprised the yard looked like it does after a year of treatment. As I said, Im a reasonable person, dont expect perfection, but when I give someone a chance to make things right and they dont follow through, I have to let them go. Im not sure the reason behind poor customer service but it amazes me that some companies dont prioritize it. Perhaps they are experiencing expedited growth, but thats no excuse for poor management.
The first time worked very well, but the rest 5 appication didnt work at all! I called them, they said they would came out, applied it again, but they didnt!
Great Service! When I first started using them my yard was full of weeds! Now all I have is thick, healthy green grass! Thank you turf masters!
My husband and I have struggled with our lawn for years. We have been trying to keep dead spots out of it. We had tried multiple lawn services and had pretty much given up. I dont recall how, but my husband was referred to Turf Masters so we gave it one last shot. Our lawn has never looked better! There are no weeds, no dead spots and it looks beautiful. For the first time in 9 years we have a lawn we can be proud of thanks to turf Master.
Really impressed with these guys this week. They followed through on the word on their salesman, even though the salesman was wrong (and it cost them money). Excellent product and service. MUCH better than their competition. (Ive tried several. The rest cut too many corners.) The technicians REALLY care about my yard and I appreciate that!