3891 Recker Hwy, Winter Haven, FL 33880, United States
Since 1958, Arrow Environmental Services has been the leading local provider of professional pest control services to homeowners and businesses in the greater Lakeland area. We are committed to improving our customer’s quality of life by providing the most effective, convenient pest control services from friendly, innovative, and dedicated professionals who deliver best-in-class customer service.
Daniel Hernandez (Our "bug guy") is the best I've every worked with. He always communicates before he comes, does a great job, and is one of the friendliest people I know. Best of all, he gets rid of the bugs!
Danny from Arrow has been wonderful. He’s polite and always makes sure nothing is going wrong with my property. If there ever is a slight infestation (it’s Florida and ants exist), he immediately comes out to make sure it’s taken care of. Highly recommend his services :).
Exceptional service.. Danny has been taking care of our home since we started with your company. We wouldn't have it any other way. He's a pleasure to have around and great at his job. Tysm Danny . See you next time!
I would have to say that Danny has been one of the most personable people we have had come to work at our house.. he has answered and explained every question we asked about our property insect management.. we have not had any outbreaks in insect population since Danny has been managing our property.. I would highly recommend Danny to manage your property..ty
William repaired some issues we had quickly & effectively. Highly recommend him as an asset to Arrow. He is both knowledgeable & a friendly face, Arrow is lucky to have him!!
I’ve been using Arrow Environmental Services for about a year now and I would definitely recommend them. From the very first day Danny shows up on time and is always on time. He does a phenomenal job treating the property. He is a subject matter expert who knows his stuff and he is very professional. You won’t regret using Arrow Environmental Services.
More expensive than others, but hired them because they said their grass product is safe for pollinators. Have had multiple issues with the lawn despite them having been treating it since it was installed. Then I had a supervisor come to see what was causing the problem and was told there would be a follow up in one week after he submitted a plan to treat the problem. No one contacted me. I called back and was told that my concern would be escalated to management. Still no one contacted me and in the meantime, the issue has gotten worse. Not acceptable lack of communication and follow up. Cancelled service.
Danny is an excellent tech. He always rings my doorbell to tell me he is here. He is so personable. He even remembers I have a little dog. Always inquires if we have any issues. Then he does our service taking great care.
Danny is amazing!
I was very impressed with Elijah. He was very through. I felt much better about the level of service I received after he left.
Danny is awesome! Arrow has been handling our pest control needs for years and they do an excellent job! Highly recommended!
I texted Dan, from Arrow. And he came out with an hour to take care of the ants. Highly recommend Dan. Great service
Will did an excellent job! On time, very efficient and nice person to deal with.
Danny was professional and infinitive. Would recommend.
Arrow Environmental always provides an excellent pest control service with impeccable customer service. Elijah greeted us with a kind smile and patience. We appreciate him and Arrow for helping keep our family and home safe!
Elijah Myles was very professional and courteous. He was knowledgeable about the service he provided. He did a thorough job. My husband and I are always pleased. Thanks for providing good service and an efficient employee.
Danny is very efficient excellent worker very pleasant personality
Danny has been servicing our home in Lakeland and we are very pleased with his service. He does an excellent service and is a very good representative for the company.
William and Mikey did an excellent job, They work very well as a team.
William and Mikey were very professional and most helpful and polite.
Danny does a great job always.
Danny is a good guy! He takes his job seriously and will do anything to help make sure your place is bugs free.
William was very professional and really cared to fix our problem. He was also very informative about future procedures.
Danny is the best. Very reliable and thorough. Always has been since day 1. He is why I recommend Arrow.
William and Mike did a great job and the work is done.
Our technician, Matt, was very professional and knowledgeable. I was extremely pleased with the service.
We have used them for several years now and our lawn looks beautiful lush green And we have no weeds
If it were possible to give ZERO stars I would. BUYER BEWARE!!!!!! We called them out to do an inspection on our home and to start services for rodents and insects. I had to travel for work, so my wife was home to meet with them. They came in and after 2 hours began to tell my wife how horrible everything was and how bad our insulation was and we needed to hire them to replace our insulation. (Even though we just bought this house with a VA Loan and the inspection revealed exactly the opposite). After telling them no on that they came back with a price of over $3,100 JUST TO GET STARTED with them!!!! I run a company and we get the same services from a competitor of theirs on our Office, Property, and a 55,000 square foot warehouse for half of that price. We obviously will be using someone else for our services. There is no way I would recommend this unethical business. And after reading their reviews I stand by that even more.
William and Mikey are very good workers. Great job guys
Danny, with Arrow, took the time to listen to my concerns. He evaluated the source of the problem and came up with a game plan to address the issue. He didnt just spray some chemicals and move on. He is genuinely interested in solving the problem and doing what is necessary to get the job done.
Don t know what was done. Didn t talk to anyone.
Very efficient, courteous, and neat. Quick response. We have used Arrow services for Lawn care, termite protection for years, and now pest control.
William and his team are very efficient, the work was done immediately with precision and neatness, they were on-time and always showed me respect and kindness. I am very happy with their services.
We have been using Arrow for over 4 years now. Always been reliable and trustworthy! We deal specifically with Danny Hernandez, every concern we have, he addresses and if it is out of his scope, he gets me with the appropriate team to handle issue within Arrow. We tried multiple other companies and just gave us the run around. Arrow will always have my business! Huge thanks to Danny for taking care of us!!
Danny is awesome. He is on the spot if we have questions and prompt on his evaluation and solution. Danny has worked with us for several years and we are looking forward to working with him in the future.
I had the best experience with Danny Hernandez! From the start everything was extremely easy and the treatment was very thorough! This is the best pest control I ve ever used! Thank you Danny for being so flexible with my crazy schedule and always so informational. Would definitely recommend !
Arrow always responsive and very happy with the service. The tech detected a water leak on my lawn sprinkler system and called me to notify me. Thank you!!!
Danny is professional, punctual, and thorough!
Listened to their information about what they were doing and pointed out things as they went to make sure that got it all. With no hesitation they took care of it all. I would recommend Arrow Environmental to anyone for the great work and the extra mile they went to make it happen. We are bug free and look forward to them being our choice for pest control in the future. Thanks again guys you are the best!
Daniel has been awesome with educating us about his job, and what he is treating our home with. He has been very reliable over this last year. Great trustworthy employee !
Eric was very polite I was very nervous about having bugs He was professional and got right to the source of the problem. If I ever have anymore problems I would want Eric to take care of it
Eric filled in for our regular tech and did an amazing job, went above & beyond what our regular tech did.
Excellent about checking on our needs.
Eric has been working diligently on eradicating my rodent problem. He is an awesome person to talk to also. Thank you for your hard work Eric
Danny is terrific. He does a great job, he s really polite, and I feel sincerely that he cares about our needs and concerns.
Matt has been above and beyond Un his service. He professional and will to help when problem area come up. Glad hes my technician!
The technician Danny was very informative and did a great job with our pest control.
Eric did an amazing job! Very knowledgeable and thorough and even made recommendations for easy ways to keep our pests under control. Highly recommend.
Eric was great! I enjoyed his expertise about bugs and his love and compassion about everything else.
Eric did an excellent job and he deserves top pay! God bless him!
Danny has been the best. Extremely responsive and very helpful. I know he will always take care of whatever pest has invaded!
Great service
I recently had an exterminator from Arrow pest control come to my home, to spray and exterminate my home for bugs. My pest control technician Danny Hernandez, went well above and beyond what I expected. I didnt know much about the insects that had invaded my home, but Danny walked me through the process step by step and explained to me what the bugs were and the habits of the bugs. Danny didnt just come in and spray, but he checked everything aspect of where the bugs were hiding and even in places that I didnt think the bugs wouldve been in my home. I was very concerned, but Danny gave me the confidence and reassurance that I needed to have a better peace of my mind that his training and expertise from Arrow pest control would remove the pesky bugs from my home. Im soo pleased and thankful that Danny Hernandez was my pest control technician and that Arrow has employees like Danny employed with their company. I would recommend Arrow pest control for any pest control extermination and I would definitely recommend Danny Hernandezs customer service to anyone who needs help with an pest control problem. Thanks again Arrow pest control and thanks again Danny Hernandez, you deserve more than a 5 star rating. I again very much pleased with the services I received.
Eric does a fantastic job!
Eric has always been very thorough and professional. He does a great job.
Eric took over extermination on my property a few months ago. Ever since he took over, my bug problems are going away. He is taking great care of the property, explained the processes and timeline in a way I would understand, and never made me feel ashamed or embarrassed for my bug problem. If you need an exterminator and want the issues resolved, ask for Eric! Thank you, Eric!
Danny does an excellent job ! He is very thorough and makes sure to touch base with me to make sure we are keeping pest away! He is kind , professional , and goes out of his way to do the best job everytime! You should make sure Danny trains others in your company! He definitely deserves more than just a five star review !!
Matt from Arrow Environmental Services is WONDERFUL! Super nice guy! In the beginning he looked at our lawn and told us what the problems were and how Arrow would treat it. He would tell us what was going on at each visit and explain any questions we had. This is the FIRST time we are pleased with a lawn service company and we have dealt with a bunch! Matt is terrific!
Eric was polite, informative, pleasant and thorough. Good job .
Eric
Eric did a great job!
It s always a joy to see Eric come in, he s very polite, knowledgeable and helpful anytime I have questions.
Eric was very professional. He understood are concern for our pets. Our dog Chase loved him
Eric was great
Knowledgeable and helpful service! Matt treated my lawn and has a couple times now. He makes sure to check in with me before working and answered any questions I had about making my lawn better. Lawn is a work in process but is already looking better. Thanks Matt!
Friendly ,fast, informative
Thank you for the good service Eric.
Arrow is THE BEST! Danny is my new tech. He does an EXCELLENT job.... even brushing off eaves which has never been done before with previous people. He is also VERY personable!
we had recently became homeowners, so I reached out to arrow for pest services, and they sent Eric. Eric always greets us when he comes, and he is very nice! He Even brought packages in the house for me one day! He does a very good job, and I have no complaints!
Carson was very knowledgeable and explained how he is going to turn my lawn around with the weeds.
Eric was awesome, very informative and knowledgeable. Highly recommend his service to everyone! Greatly appreciated Thank you!
First time meeting this gentleman. He explained he was newly hired. Together we reviewed the needs of my lawn and he listened to my expectations for future service. He was polite, spoke clearly, smiled and looked me in the eyes.
Hey Eric you did a great job hope to see you again
Eric s customer service went above and beyond appreciate the time he put into spraying my home
I have been using Arrow in Lakeland since moving here 14 months ago. They have been very responsive and reliable. Danny is very knowledgeable and is able to talk me through any questions that I have and to explain to me what (if anything) he has found when he visits every quarter. The office staff is also great. This company is a great find and I recommend them to anyone looking for pest control on their property.
They have done a great job of working with us. Eric has always been super communicative and friendly. Very helpful.
As usual Danny provided excellent professional service. Today, I asked for additional help with ants. Danny explained the process and handled it efficiently. I have been a happy customer for me years, and plan to stay that way.
I am very happy with the service Danny Hernandez provided. But more importantly is his personal attention to customer service which started weeks before today s service. I was having troubling with Arrow s mixup in scheduling and cancellations in recent weeks. Eventually Danny called me to hear my concerns. After his personal assurances that he would be the technician servicing my home, he stuck to his word, keeping me informed throughout the weeks, right up to when he was on his way. That level of dedication AND personal service really goes a long way in my confidence in Arrow and that Danny will provide 5 star service whenever I need him and whenever the periodic service calls take place. Danny is a premier technician who takes pride in his job, he knows about customer service and about delivering quality work! All Arrow technicians should follow his example, and Arrow management should acknowledge Danny for his superior work ethic.
I have used Arrow for several years and have always been pleased. My technician has always been Matt and he is very thorough, informative and professional.
Danny Hernandez is the best! Takes time to answer all of my questions and is very thorough.
Our pest control technician Danny, texted us a few days before the scheduled appointment to check with us if we would be home since I like being available when they come to service our home. One of the things that I like the most is that Danny stays in touch with us and lets us know if hes running a little late and the estimated time he will be arriving. That is very considerate and we appreciate it very much. Hes very thorough with his job, listens to our concerns and gives advice on how to keep the surroundings around our home pest free, to us, that is what customer service is all about. We appreciate Danny and we are very happy with his work!
Eric has been able to get rid of the GR infectation we were suffering from. He is the best service person ever, congratulations for having him among your staff
Carson was very knowledgeable and took the time to explain what he could do to help us. He also called his Inspector who can help us with the pests inside our house.
Daniel Hernandez does a great job!
I have used Arrow Environmental Services for many years. My technician Rusty B. has always been professional and available whenever I have an appointment or an issue pop up between services. (Rarely) He calls ahead, shows up on time, asks about my concerns and always leaves the house clean when he is done. I am always happy to see Rusty for my pest control services.
Danny is very thorough with the pest service. He listens to any pest problems I may have and completes the job. Very friendly and a attribute to the company. You need more people like Danny!!
Rusty is amazing and always shows up when I need him! He addresses our issues and fixes it! Great service!
Danny Hernandez is excellent. He goes above and beyond as a pest service professional. He always explains what he is doing. We have an opportunity to express any concers we might have. We highly recommend Danny Hernandez.
Rusty has always provided the best service to us. Does a great job and is very professional.
Rusty takes his time when spraying the stores, he is very knowledgeable and professional and trustworthy.
Rusty is a bug killing ninja! Ever since myself and others I have recommended to Rusty with Arrow their bug problems have went away. Since Rusty has been treating my home I have not seen any bugs/insects around. Rusty is a caring and thorough man! I wouldn t have anyone else treating my house besides Rusty!
The service from Arrow has been great. Our tech, Danny, is responsive and does a wonderful job. He s always available and so nice to work with. Would highly recommend him!
Rusty is the very best!!!
Always a positive experience with my technician Danny. He is thorough and tells me if there are any problems or if everything is ok. Very professional.
Danny Hernandez has been servicing our home for several years now. Today was a typical example of his outstanding work ethic. He takes the time to text before he shows up, asks if we have had any issues since last treatment, is courteous and efficient in his job. Gets his work done and moves on to next customer. Cant ask for any better technician and interpersonal skills!
We could not be happier with Rusty and Arrow. Rusty is very reliable and has always immediately responded to any needs or questions we have had. To us, Rusty is Arrow and the reason we have been long time customers.
Ron is amazing, faithful and delicated help all his customers and will to get the job done
Danny did his usual great job. Asked if we had any problems since his last visit, and he went right to the problem.
Danny from Arrow Environmental Services is excellent at his job. He is punctual, efficient, and extremely courteous. He does a great job. He notes potential areas of concern before they become a problem for my home. He pays particular attention to doors, and entry ways, making sure they are cleaned, and treated regularly. He communicates when he will be at our home for Services. This service from Arrow Environmental Services is beneficial for our home.
We re absolutely loving our service from Arrow. They are super friendly and do thorough work!
I had been using Arrow Environmental Services for my lawn care and am going increase frustrated with the service. For months, I had been promised improvements. There is more weed than grass in lawn. Cory is the best and really cares about his work. I started with him servicing my lawn. It has been progressive worse since. There has been new technicians every other month. They are overloaded their routes with stops and the technicians are not able to do a good job. They were there for no more than a few minutes at a time. Not sure why anyone would use Arrow Environment Services for their lawn care if the lawn is a field of weeds. Follow up: Thank you, Scott, for personally coming out and addressing the weed issue that was going on for months. The lawn now looks significantly better.
Danny from Arrow services our community and always goes above and beyond. Not only does he do our routine pest control maintenance, he educates us on how we can prevent any issues moving forward. Highly recommend and grateful for his hard work!!!
Our service was performed by Danny Hernandez. He has been our guy for quite some time and his service is A++ top tier! Whether its a quick phone call to ask a question or a service needed in an emergency, Danny is always communicative, friendly and on time. Couldnt ask for anything more!
If you are looking for a trustworthy pest control company that go above and beyond for their customers pick Arrows. Danny Hernandez has been serving my pest and mosquito for years. He always goes the extra mile and keeps his eyes peeled for any pest problems that I might not be even aware of myself. I have piece of mind and its one thing off my list that I dont have to worry about thanks to Danny.
Have had Arrow as our pest control provider for the last 5 years and could not be happier. Technician Danny is attentive and always quick to resolve any issues we are dealing with. Definitely recommend them for any needs!
Thank you Danny Hernandez for the amazing service! You are great to work with and very knowledgeable. We appreciate the timely and effective service. Thanks again!
Danny is my service tech, and if I could give 10 stars I would! He is very personable, professional and courteous. He is very welcoming when he sees you he asks how your day is going and takes his job very seriously. He is extremely thorough and you can tell he knows what he s doing, not just doing it for the money. I feel a lot of times people working in this industry don t really know anything about what they are doing, they just are there for the paycheck, but Danny always has new information to give. I would highly recommend him to anyone needing services!
Danny is awesome. Came and sprayed my house. By the next day all my problems were gone!
Danny Hernandez always does a great job!
After losing our exterminator, I was very unsure of having someone I didnt know come to my house. I noticed Danny, at Arrow, had a lot of positive reviews, so I took a chance. He is so friendly, helpful, and efficient. Ive always felt very safe with him. And hes a dog person, so thats a plus. Any time Ive texted, he always gets back to me very quickly. Wish I could leave 10**.
Daniel was knowledgeable and did a good job
If could give 10 stars I would! Danny is very professional and knows what is he doing. He always has a smile on his face. Which makes you feel like he likes his job and not doing it just because he has to for the money. I highly recommend him and his company to anyone needing services!
Daniel Hernandez is absolutely wonderful! Amazing customer service!
Scam. They didnt show up for months. Had no response when I stated they skipped months. Charge $140 for 8 minutes of work. The last straw was them ignoring my note asking for help/tips for my plants on my screened porched that keep getting aphids/beetles/moths, they only sprayed my perimeter after I asked for the yard and specifically stated my concerns on the phone. Of course canceling their service isnt an option online. I called to cancel when I noticed they hadnt been by and got put on hold for longer than I had before. 2 stars since they wiped down the bugs at my entry way.
Great place if you need any type of post control
Absolute headache, finally canceling after the 5th mistake on billing/services. Don t expect anyone at this company to know what s going on. They were good a year ago, not sure what happened. When we started adding on additional services that s when things took a downward turn. We have many examples of poor communication and lack of customer service.
Great customer service
They are always on time, respectful and we havent had any issues
They call too many times
I HIGHLY RECOMMEND Arrow Environmental, they provide everything I need and more for any environment control situations. Their courtesy and customer service is outstanding. Their prices are affordable, as Im paid on a low pay veteran paycheck. I want to also say thankyou for My Technician, name is Jeremy, he performs above and beyond
Our tech Daniel Hernandez is great. Always comes on time and does a great job of keeping our Florida home and yard pest free.
I have been pleased with the service provided to this point
Great people great service. What more can you ask for
My Arrow technician is always prompt, polite and professional. He is knowledgeable and easy to communicate with. Jonathan easily answers my questions and concerns with straightforward answers. Im always happy to see Jonathan come for my pest control.
Everyone that Ive interacted with from Technicians to Management are Professionals.
False Advertising, poor customer service, Inadequate training of employees are just a few things I encountered when using Arrow Pest Control. Would not recommend or ever use again. Save your money and time.
Your service people listen to your customers and explain what is happening. Holly addressed every concern we had. Thank you for providing good customer-care. We were absorbed E-Rad customers and were a liitrle worried about a big company taking our little company over. You need tro know we have been pleasantly surprised. Thank you for taking such good care of the old people.
We have used Arrow for all our pest control needs for about 10 years now. We have absolutely loved them until about a year ago. Suddenly prices started increasing but service decreased. We are fine with the price increase but not sure why service would decrease. In addition we started seeing bugs in between service calls. The most annoying change they made is they put in a automated calling system to let you know of your upcoming appointment. This call lets us know they will be out the next day but no time is mentioned. In addition this automated call comes an hour before they close. We have animals they need to be locked up so this is extremely inconvenient since we have no clue when they are coming unless we call them (guess we work for them now at their convenience). Sadly, we are looking for a new pest control company.
Been using them for about 5 years, no complaints.
Both representatives Ron & Justin were very friendly and professional. They were very knowledgeable about all your products and services that you provide. They arrived on time and took there time and did a good job. I would definitely refer Arrow EPA to all my friends and family.
Called these guys out for rodents. Was supposed to be a 2 week trapping and then once monthly to make sure of no more rodents. Out of the 2 weeks of being here 2 mice were caught. I have caught more mice on my own than they have and they are supposed to be the professionals. Asked the technicians about the situation he said he would speak to his supervisor about it and follow up. This has been a week ago and no follow up from either one of them.
I cancelled my service and have received several invoices still despite being owed a refund. I have called numerous times to get this corrected and the issues has not been resolved. The service was not good, I had to have extra visits from technicians because pests kept popping up, as quickly as a week after the last appointment. I have since switched to another company that charges less and I have not seen a single pest since they took over.
Cory was super friendly and informative. There was a small confusion/delay on the scheduling side but nonetheless, Arrow came through. Jonathan the exterminator was very helpful and kind! He made sure every inch of my home (inside/outside) was treated. So far so good... it s been 3 days and we have not seen a roach, PRAYING it stays this way!
poor communication. less than transparent about the details of their service
The team was terrific and answered all of my questions.
Great company who provides amazing communication and even better service. Our technician always gives us great advice and guidance to better understand and prevent bug infestation.
Friendly service from knowledgeable techs!
Arrived on time. Health explains information on methods. Interested in answering questions?
This is a great company. When I moved near the woods 5 years ago I didnt realize what I signed up for (bug wise). then arrow came in and help protect my home!!! Never had an issue with product or service. Definitely well worth it!!
Good service ön time
VERY POLITE, AND PROMPT. BOTH EMPLOYEES, AFTER CODY CAME TO CHECK OUT OUR ISSUES, WERE PROMPT AND COURTEOUS. HIGHLY RECOMMEND TO ANYONE NEEDING BUG ISSUES TAKEN CARE OF!
I just relocated here from Phoenix.. I can not say enough about the service I have received from this company especially my bug guy Ron.. I have never lived with any kind of bugs.. anyway.. I rented a uhaul trailer and I guess it had German roaches in it from the last renter.. Yes they got into all my boxes but ONE call to this company and they were so understanding and sent Ron out right away.. he inspected my whole house.. a new house I just purchased.. and he did his magic.. sprayed all in and outside my house.. set bait and traps and I will say.. it s been 4 months since I moved here and not 1 single bug actually he just came for my schedule spray maintenance yesterday and asked how everything was .. not to mention ARROW staff has called me on numerous occasions to check on the situation this company is well worth the money I m soo happy I went with them..
Super service
Love this company, they keep me up to date on service and are very professional.
We appreciate your help and attention to our pest problem. Knowing that your tech, Ron, is always attentive to our needs. Thank you for your good service.
Wonderful professional job done.
Arrow of Lakeland was extremely responsive and thorough. Service person was very knowledgeable and attentive to concerns.
Dependable quality services .
Paid for services they came out sprayed the adult fleas and NEVER returned to spray the babies which have now turned into adult fleas so I called paid in advance was told they d be out haven t seen nor heard from them i wouldn t recommend
They always provide GOOD customer service and they always make corrections based on my requests
Reliable
I called for an appointment because I was having an issue with small ants in my home. The Arrow representative, John Betts, was on time, very friendly and very knowledgeable. He explained all the services his company offers and I could not be happier with the results. I would highly recommend John Betts and Arrow to anyone who asks.
excellent work
Wonderful expertise! They answer my calls quickly when I have a problem they respond and do it correctly and solve the problem. They put me on a schedule I dont have to be following up its very easy the technicians are very friendly and Ive never had any problems
these guys are always checking and improving what they do! We have been using them for several years and dont have problems! Thank you guys!
I was very satisfied with Arrow Services. They were efficient and got in done in speedy time. Havent seen a pest since. Thank you so much and God Bless every Arrow employee...
Too expensive
Very friendly and knowledgeable technician, he always lets me know when he is on his way and does a follow up call if there was anything out of the ordinary. Very happy with Arrow!
The service man was knowledgeable, professional, and friendly. Their pest services are safe for humans.
Great experience. Showed up on time, technicians were great, very friendly, and knowledgeable.
I do NOT recommend Arrow. I cannot emphasize that enough. I was billed multiple months in a row and realized that service was not being completed on the house. The service technician was submitting reports of completion when no one actually performed service. It took multiple calls and a large effort on my part, the customer, to reach a manager to discuss the issue. They told me they would credit my account for the months of service I had paid for and not received. That however did not happen and they continued to bill. I have been exceedingly patient and done my best to work with them on a resolution. Unfortunately, that effort was one sided. This is one of 3 major issues that have happened as a customer, which I wont bore you with. However, I would NOT recommend hiring them for service.
Very professional and efficient company!
I just had an inspection done on my house for termites. John was very precise and knowledgeable. He didn t find any active termites but pointed out areas that might be of concern in the future. He offered to give me a proposal, which I turned down, but I am now reconsidering. I will call him tomorrow so we can talk some more. There was no high pressure sales pitch or scare tactics, that s what I love about dealing with Arrow. I also use Arrow for my outside pest control and am completely satisfied. I had a recurring ant problem which they came out and treated again and were very courteous, not annoyed because I called again. I also must mention the promptness with making appointments and above all are on time or early. Thanks Arrow for being there for me in my time of need. Phyllis Dixon
Arrow is the best. My technicians Steve and Corey cant be beat. If you want the best looking lawn around, call arrow. Theyll take care of you
Great customer service, technicians are professional and on time.
Beautiful
What I like about Arrow is that guys have varied knowledge when it comes to lawn care. My problem with Arrow is that I never got my two services that where promise at the start of the care plan. Also, The pay every two month plan is a joke because your still paying monthly for service even when no one shows up, Your bill will come on a bi monthly bases. You would think a service with a startup fee would be more flexible on billing because your paying a lot up front, when compared to other companies that would not charge a start up fee. I would more than likely go with the company with no start up fee and only pay once the person does the job. I will be going to another company on grounds, no money back, no one never showed up to finish the lawn care and $74 bi-monthly for lawn care.
Friendly and knowledgeable tech. He explained everything he was doing and why. Great service and highly recommend
Have been with them for years and they are excellent.
Danny came today and he is the best! Did a follow-up at my house and was very thorough and explained every step and measures being taken. He is a great asset to your company and I will continue to refer you to everyone I know!
I called 5 environmental service business all in the same morning. Arrow is the one I chose! Their package price was unbeatable, they came out that same day to deal with my panic, and Jonathan has been nothing but the best in addressing all my concerns, with great knowledge. Love this company!
Technicians are friendly and do a great job.
Excellent service
Worst experience I ever had with a company . Beware do not use this company. Poor service can not kill bugs.
Arrow is very good about making sure that if you find more bugs after they spray they will keep coming until they are gone. The men who do the spraying are fantastic, very friendly and polite. Wonderful company. Sincerely Jim and Mary Ellen Brown
My Experience with Arrow was phenomenal! I rented out my mothers house in Lake Wales and when the tenants left the roaches were so bad they were crawling on the ceiling! Setting off bombs only made them mad!! I was recommend to Arrow by a friend. They came out within 24 hours after I called them, did an inspection, explained everything that needed to be done and treated my home within 48 hours after the inspection. They had to come again in 2 weeks and had to retreat - which was at no charge. The roach problem is gone and they did everything they said they would do. I recommend them without hesitation!
Great
Awesome customer service. Very knowledgeable and kind.
The technician are very friendly and explain what they are doing to improve the yard and keep bugs out of the house.
I like the fact that if there is something that needs to be done, our tech is willing to do his job well.
My grass had lots of dead spots & the plantings were dying. Since I contracted with Arrow, no more dead spots & the grass has perked right up. Friendly & knowledgeable staff.
Have had no problems ti ate and staff courteous and good at providing feedback on results of inspections
Works well and Ron is very professional and courteous.
Arrow provides our center with outstanding service and at a great price! thank you Arrow!
My lawn is picture perfect, and the credit is mostly due to Arrows efforts to keep it that way.
I like the website for convenient payment, and no worries.
We live in Florida 5 months of the year. Thanks to your services, I didnt see even 1 bug in the house last winter! I call a week or so before we come down, and by the time we get there your magicians have done their magic . I appreciate that!
Wonderful customer service! Everyone is so helpful, thorough and friendly.
SO EFFICIENT!!!!sCHEDULED A NEXT DAY APPT BUT CALLED TO ASK IF THEY COULD COME SAME DAY. WOW!
Great company with friendly staff!