Triad Weed Free of Winston Salem in Winston-Salem
1124 Louise Rd #1/2, Winston-Salem, NC 27107, United States
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This company is terrible, dishonest and leaves your lawn looking horrible. Do yourself a favor and choose a reputable company to take care of your lawn needs. I learned a valuable lesson having dealt with this money grubbing company , always email or text about your services because with Triad Leave the Weeds in your lawn the customer is always wrong. I decided to add to my review since the company posted a rebuttal. So let’s address my desperation over an invoice, which is a bizarre statement from this company. Gaslighting is real with this company, I believe the desperation comes from the billing department. I paid for a service that I requested to be stopped earlier in the year so my “desperation” seems reasonable to most people. Your google reviews do not look like your providing stellar service but I just meh is good enough for your company.
Stay far away from this company! They will never reply to your phone calls, emails, or text messages, no matter how many times you try to contact them about a problem. My mother cancelled service last year and then they just showed up randomly a year later and applied a treatment to her yard (no one was home at the time to stop them) and sent her an invoice. I have tried for days to reach them by all methods and they have completely ghosted me, will not respond or answer calls. Worst experience with any business I have ever had.
This service never returns calls or text messages, doesn't show up when they say they will, and treats their long time customers horribly with their lack of communication. My elderly mother (who doesn't use Gmail) finally cancelled after so much frustration. Their treatment of her has upset her so much.
Triad did a great job the first few years. As the business grew, incompetence grew with it. I requested grub treatment for two consecutive years. After twice contacting the owner, in the same year, to remind him of the treatment, the grub application was never applied and our yard was riddled with grubs and dig holes from skunks. It’s been less than a year since we left Triad, June 29, 2023 to be exact. I chose to update this review because the previous commendation no longer applied.
These guys made my lawn beautiful. Then, a year later, they ruined it! One day, one of the employees came by and applied some kind of treatment. A few days later, multiple large burn spots appeared over all parts of the lawn. I called Logan and asked that he come over. He came and inspected the lawn. He then looked me in the eye and PROMISED he wd fix it. They came back a couple of times but when it came time this past fall for aeration and overseeing which is the only way to fix this kind of widespread damage, he ghosted me. Multiple phone calls and msgs were ignored and he hung up on me when I called his personal phone number. It took hundreds of dollars to get the lawn beautiful. I just wanted him to honor his word.
So impressed with the service we received from Triad Tree Company! We had them remove 7 dead trees in our back yard. They cut them down, removed all the debris, and ground out the stumps. They also pruned 6 Wax Myrtle trees in our front yard that were damaged from the recent ice storm. They were on time, fast, and efficient and did all this work for a fair price. So happy to have found this service! Will share with all our friends and neighbors. Highly recommended!!
First of all, I almost never take my time to leave public reviews but I’m so happy with Triad Weed Free service that I feel it must be shared! Being honest our yard was a mess when we moved into our house so after some research we were VERY LUCKY to find Triad Weed Free. Logan (the owner) is very professional and knowledgeable landscaper who is able to assist with pretty much all yard projects from very small jobs to huge projects that require use of specialized equipment. His advice and ideas are excellent and he was able to transform our ugly looking yard into a place we love! I’m happy to speak to anyone who has questions or wants to see pictures of his work but this is no doubt THE TOP landscaping business is Greensboro area!! Highly recommended!!
This is a great young company to work with, after having suffered through a few not so great experiences with Natures Select, Tru Green and Scott's, we have finally found a company that not only listens to the customer concerns but addresses them with proven results. Took us 4 years with other companies and failed results to one season with Triad Weed Free to achieve a beautiful lawn!! We also use their tree and shrub services and their mosquito protection!
Do yourself a favor and find a different company. I have been chasing them for a price to landscape the other side of my house and backyard. I have been calling texting and emailing with little response. I have gave them numerous times to land the business. They did previous work and did a nice job. Too bad a year later they cant even show to get business that paid them promptly.
They killed our grass by putting the wrong chemicals in their feeding. Then, in a feeble attempt to correct it, they put down a generous layer of grass seed over the top of mulch instead of topsoil. Not a blade of grass came up. They killed the neighbors grass the same way. Irresponsible, unfriendly and just about the worst excuse for a lawn care company in this area.
These guys get it! When you pull up on my street it is obvious which ones are using their service vs other companies. Would highly recommend! 6 Stars!
I d love to be able to give a full review and had high hopes for working with them. However, I followed up with Logan twice AFTER the date I was promised a quote. I never got a quote and he didn t even bother responding to the second request. Very unprofessional in my opinion.
He was the company our HOA used for a year....he promised a lot of things that did not get done and when we did not renew contract with him he refused work for the last 1.5 months of his contract even though he was paid...so we paid for no services for 6 weeks and to me that was just wrong! Either do the work or give back the money.
Last year(our first year service) was great. This year our yard is browning, have not had the fertilizer treatments that should have happened already. Weeds are not being pulled or sprayed and our pine needles look bare and need to be replaced. Cannot get a call back at all, have called several times. We pay in full and on time and have already paid 5 months into the year and have not received what we should have for the money that has been paid so far.
Driving on I-40 during working traffic today and one of your trucks is hauling a trailer with a giant load of unsecured branches that are falling off the trailer and blowing all over the interstate hitting cars, causing people to swerve all over. This is not a good advertisement for your business and is a hazard to drivers. Definitely an insurance nightmare. Please have your workers secure their load!
Triad weed free just recently started treating our grass and we are already seeing an improvement with weeds dying in our lawn. The crew is always prompt, courteous, and professional. I would definitely recommend Triad Weed Free for all of your yard maintenance needs!
I called and set up an appointment for 3 days later. Nobody ever called or showed up for the appointment. Very unprofessional and wouldnt recommend them.
Triad weed free has been great! Unlike some larger companies Logan cares about his customers and it shows in my yard. It s the best it has ever looked. Do yourself a favor and give him a call!
These guys have done a great job maintaining my yard. The regularly scheduled applications keep the grass green and growing. They will soon be handling my tree and shrub fertilization as well. Great product and great value.
I hired Triad Weed Free in early summer 2019 and things got off to a good start and my yard showed signs of improvement. Unfortunately, I did not receive a service call from late August through November which is the critical time to fertilizer fescue. They then showed up in December and January to apply a slow release fertilizer which is pointless, as fescue roots do not up-take any nutrients when soil temps are 45 degrees or below. Not only did my yard not receive the applications it needed at the appropriate time which will hinder its progress in the spring but I was also charged close to $250 for two applications that will have no positive affect on my yard.
Our experience with Logan and his lawn specialists has been superb. Logan responds to all texts and emails in a very timely manner. We previously utilized another lawn service. Triad Weed Free is far superior. Our lawn looks like a five star golf course! I recommend Logan and his associates to everyone.
Great service and communication. Left the big companies and went with Logan and his team. Give them a call!
Very educated and professional. Reliable and the employees are nice and respectful. Very satisfied with their work ethic. Did an amazing job and would recommend them to anyone.
We have had triad for almost 2 years now and coming from trugreen its been a amazing difference. I highly recommend Triad Weed Free we also use there mosquito control service!
Very good service. Our lawn is one of the best lawns in the neighborhood and we have had other lawn services before triad weed free. We love James who is our lawn tech. Jeremy is great with the mosquito control as well!
Great company! Great customer service. Mosquito control works great I highly recommend this company!
Triad Weed Free is a very experienced honest and friendly company I have had them for 3 years now and my yard is amazing I had Scotts then Tru Green and my yard had very little change the best choice I ever made was contacting Triad Weed Free there very respectfull always on time and do marricals when it comes to lawn service I HIGHLY recommend them to any and everybody thank you so much Traid Weed Free yall are Terrific.
I had contacted Triad Weed Free for Two reasons. Exceptional service and phenomenal results. Triad Weed Free exceeded my expectations on both fronts. Logans level of customer service and knowledge in keeping my lawn in great shape will keep me coming back to Triad Weed Free for years to come.
Logan and his team get results. Their service is far superior to the big companies. They show up on time and do what they say they are going to do and the results speak for themself!!! Would recommend highly!
Excellent and very knowledgeable company. I highly recommend them!
This company is very responsive and professional. And...theyre LOCAL.
I am having a fabulous experience with this company. Their customer service is appreciated. I am signed up for the 8 step program, my grass has changed from bare holes and chickweed , to lush green grass. I will continue this service, and recommend Triad Weed Free to anyone looking for lawn/ yard care treatments!
I had a very positive experience with Scotts Lawn Service. TruGreen purchased Scotts and I had several issues with their customer service. So I decided to contact Triad Weed Free. I have used TWF for two months now and have had a very positive experience. They provide great customer service, are easy to work with and communicate well with their customers.
Since switching from Davey Tree and TruGreen i have finally found a company that is actually interested in providing 5***** service! My lawn has never looked better thanks to the knowledge and courteous attention provided by Jeremy. daveg
I am so happy that we found this company. After many arguments with my husband over using poisons on our lawn and flower beds I finally got him to try Triad Weed Free. We couldnt be happier! Our neighbor, who owns a landscaping company, saw our lawn and had to hire them!
We started with triad in 2013 and our yard was dirt. We now have the best lawn in the neighborhood. Our neighbors tell us how pretty it is very often.
I am very satisfied with Triad Weed Frees service. I have used other lawn care services and my yard would die out every year from brown patch. The owner is very responsive and very knowledgeable. I recommend TWF to anyone who loves a beautiful lawn!
Without a doubt, these folks are the best in the area! Jeremy and Logan have properly diagnosed and resolved some very difficult problems that their direct competitors FAILED miserably to accomplish: A healthy lawn. Its remarkable, in light of the huge franchises that they compete with, how much a CUSTOMER focused group of service providers can make. We have had four other national chain (franchises) service our lawn and I would recommend these fine folks to handle easy or very difficult lawns and be sure that you would experience the same results. Not only are they SMART,... but they listen and care about their customers. Simply the best.
