280 Victory Rd, Winchester, VA 22602, United States
At ProLawn, we take an organic approach to your lawn care services and the environment. We have lawn care programs for home owners from Ashburn to Alexandria, Front Royal to Fairfax, Winchester to Woodbridge and throughout all Northern Virginia as well as Eastern West Virginia.. We’re serious about producing lawns that stay thick, green and healthy all year. We are not one of those BIG BOX companies where everyone is just so much square feet of lawn. We have Spring and Fall programs that can fit your life style and lawn care goals. Lawn Care is an ongoing, year-round process, working from the soil up to build a healthy, lush lawn over time. In fact, Fall is the ideal time to prepare your lawn for the following season.
Donnie and Pro lawn do a great job and are very professional. I’ve been using them to keep my lawn in great shape for many many years. Highly recommend!
Jimmy and his crew where all about business. Got to my home and went right to work. They where very professional and did a great job in serving my lawn. I use this company every fall for the last 8 years, always professional.
Donnie from Pro Lawn has been absolutely fantastic! He recently serviced my lawn, and I couldn't be more pleased with the results. Donnie is always courteous, professional, and incredibly helpful. He took the time to listen to my concerns and made sure everything was addressed with care. My lawn looks amazing, and I truly appreciate the attention to detail. If you're looking for top-notch lawn care, Donnie and Pro Lawn are the best in the business. Highly recommend!
ProLawn staff are very knowledgeable, willing to answer questions and make recommendations. My lawn is the most beautiful it’s ever been!
Donnie goes above and beyond every time he services our yard. Always polite and very personable. He treats our yard like it is his own. I enjoy knowing Donnie will service my yard every time unless something unforeseen happens. We are glad we switched to Pro Lawn years ago.
Prolawn is an excellent yard maintenance company that provides safe, organic products to maintain your lawn. We have used their services for several years and are very happy for their care for our lawn, their personal tips and recommendations for improving the lawn and the regular educational materials that they provide for healthy lawn care tips. Jimmy T. has serviced our lawn for some time and he is a very dedicated and hard working individual who shows he cares for our lawn as if it were his own.
Floyd is the latest of the ProLawn lead technicians we have had since the late 1990s. He is one of the few guys who takes time out to ring the bell to say "hello" and to explain what they are going to do on a particular day. He also has the knowledge and skills to postpone an application if the weather is bad. He doesn't want to waste our money and an important application in our yearly maintenance plan. We've had a contract with ProLawn for nearly 30 years. They are knowledgeable and professional.
I reviewed pro lawn last year here. Just like last year, and the previous years since they've been taking care of my lawn, I happy to say how pleased I am with them and their services. I don't want to rewrite the review, maybe you can look up my previous one for more details. Suffice it to say that they still do a fantastic job. This year we had a super long drought. I didn't water the lawn, due to the sheer volume of it. They did what was necessary to keep it healthy, and adjusted their timing a bit due to the drought. I'll just let the pics from this year tell the story. It wasn't an easy summer for the grass, but you couldn't tell from looking at it. Keep up the good work Pro Lawn. I'm a happy customer. Thank you! I'm glad I found Prolawn. They helped turn my yard from poorly colored, barely growing and weed infested into a thick dark green, weed free lawn. It took 3 seasons and the progress was steady and certain. They educated me all the way. They ensured that I understand the importance of proper pH levels, which made a big difference. They use organic products, so no worries about poison for my pets. I just have a great healthy lawn as promised. The service is very friendly and professional. They're just a great company. I really don't think I could do better. 5/20/24 Jimmy T. Was out today to give my lawn an application. He did an outstanding job as always. He's a hard worker and conscientious guy. Thanks Jimmy.
I have used Prolawn for a few years now. David serviced my lawn recently and did a great job. Outstanding customer service and more of an organic approach to weed care. Couldn t be happier to support this company instead of feeding the Chemlawn beast. They also give me a military discount.
ProLawn services provided by Donnie are top-notch. The HOA uses a competing service for common areas. The look of our ProLawn grass stands out as superior.
Great lawn services Donnie! Thank you!
As always, great job!
Donnie is great!
Great service!!!
VERY PROFESSIONAL Jimmy did a fine job. At my age (75) I really need Prolawn to keep my yard maintained.
Great service you pay for what you get it is an investment
Donnie and his team are always ready to make suggestions and answer questions!
Jimmy is a very good tech. He always does a complete and professional job. Give him the three dollars tip and you have my permission to double it ha ha ha thank you.
Professional, quick, and quality service
The lawn had suffered over the years. But after 2 years with ProLawn, it was brought back to life. Joy to see every morning
Always do a great job and take the time to do whats needed to keep our pets safe
I have been a customer of Prolawn for many years. They have always been very responsive to my requests and are very proactive and caring for my lawn. I would recommend them to anyone.
Donnie always does a great job on our lawn and is very patient with all my questions.
Nice job!
Jimmy and his crew have been a huge blessing to me and my family. Jimmy is doing a great job.
ProLawn is a great company to work with for all my yard needs. Very pleased
As always, a good job was done yesterday. As always, Jimmy was polite, professional, and thorough.
prolawn is the best...highly recommend them
The technician showed up on time and talked with me before doing the treatment. He asked me about entering the back yard and if I had a pet, which I thought was a relevant question. I have been impressed with the work of the company and have found the technicians to be professional. I also appreciate the more environmental approach to lawn care.
Don is excellent, puts up with me, and always does a thorough service. By the book, should be a valued employee... Joe
Donnie always does a great job, always taking pride in his work and ensuring his customers are satisfied. He is a valuable employee and asset to the company.
Love Pro Lawn, have been using them for 5+ years and even though I have a dog that destroy the back yard it still is one of the best looking lawns in the neighborhood. Gregg is a great new addition to the team. Jeff was my former lawn guy and he was always friendly and helpful with any questions that I ask. Highly recommend Pro Lawn over all other competitors as I have had others and they are not nearly as responsive or concerned.
Quick, accurate and friendly a winning combo!
Greg was great - he knocked on the door to check in with me, and was very responsive to my requests. Thank you!
Great job Greg!
Always friendly, always great job!
Greg is awesome!!
Great customer service at Prolawn, from the office team to all the technicians - they are always responsive and professional and very friendly!
Greg and his team were great. Very thorough. He took the time out to explain the process and gave me an opportunity to ask questions.
Ive been using Prolawn for years. Never had a problem and my yard looks great. ** I provided this review 2 years ago. It is 2024 and Im still a happy customer.**
Donnie does such a great job with our lawn. He s friendly, accommodating, and always makes time to answer our questions.
I ve been a ProLawn customer for several years now. I decided to call them after struggling to do weed control and fertilization myself. I just did not have enough knowledge to get it done correctly (not to mention consistently). When I started seeing wild strawberry weeds growing in the lawn I knew that I needed help. I am so glad to have Prolawn taking care of my yard. What a difference! There are still a few weeds but nothing like before. I can immediately see how nice my grass is when I look at my next door neighbor s lawn. It is very obvious where my lawn ends and the neighbor s begins because of the weeds! This is a very nice company and I ve been very happy with the service (and value) that I receive.
We have been very pleased with the service our lawn looks great. The technician explained everything to us in great detail.
Donnie H. Was Professional and did a great job! I recommend Prolawn to everyone.
Prolawn has been an excellent lawn care provider so far. They are knowledgeable and informative. Donnie knows exactly what our lawn needed to improve overall health and control weeds. Our lawn is brand new and was overrun with weeds and johnson grass. Since our treatments began, Ive seen a significant improvement in the health of the lawn. We just had aeration and seeding performed in the fall, so we will see how well everything fills out in the spring and summer. Very professional group of people overall. I would recommend to anyone.
We have used Prolawn for two years. They helped bring back a lawn that was neglected for years (before we bought the home two years ago) and now our lawn looks great; less weeds, fuller grass, hardly any more bare spots, very green and lush. Jeff, our Prolawn technician, is very knowledgeable and is great at communicating our lawns needs. He is always very pleasant. The customer service reps are always great to deal with as well. I would highly recommend Prolawn.
After years of unsuccessfully trying to have a nice lawn, with no bald and brown patches and no weeds, I hired the professional staff at ProLawn last fall. I can t believe how beautiful my lawn is this spring. It gives me so much joy to look out my window and view my yard.
We have been using Prolawn for several years and we now have a thick healthy lawn. they are very responsive to our calls and general questions. If we see weeds appear between treatments we call them and they are out within a day to treat the lawn again. We started using them for flea and tick control this past summer and very pleased with the results
Very friendly & wanted to explain what my yard needed & how they were meeting that need to make it heathy!
Jimmy was great and did a wonderful job on the property. I am sure he is a valued member of the ProLawn team.
They have done wonders for my yard. Many of the other services I tried didnt do anywhere near the job Prolawn did and I dont have to worry about my kids or pets on the grass after an application
Jimmy T and his team did a great job. Everything looks so clean and fresh. Thank you!
Great service amd super customer friendly. Highly recommend
Always pleasant and efficient!
My technician was amazing and full of helpful information. It was extremely timely, and I was so thankful for it. They are always professional and courteous!
1st appointment with ProLawn. Office personnel are very helpful and knowledgeable. Service folks who came on the truck Seemed to know what they were doing. I wanted to walk the yard since it was first time and they went with me and discussed problem areas etc.
This is my first year with Prolawn. So far, so good. The only reason I didnt give five stars is I wish we could access our account on their website to keep up to date with what theyve done and whats coming all in one place, and how many visits are left in the year.
Had used Prolawn before but had a house fire & yard was a construction zone for a year & a half so back with Prolawn now trying to get lawn back to normal.
Have used prolawn for ovr 5 years. Service is timely and professional. Provide knowledgeable and actionable advice on lawn care service specific to your lawn. Provided my soil ph which helped maintain and help my lawn thrive.
Prolawn provides good advice and good customer service. When there is an issue the work to resolve that issue as soon as they can. They do not pressure you into services you do no want. Untimely service is usually do to weather conditions.
Ive been a Prolawn user for a number of years and continue to be very satisfied with their service. Weve used many of their lawn/shrub and tree maintenance services and the results have been well received. A week ago Riley McGovern applied organic fertilizer to our lawn. He made sure we knew he was going to provide our service and then effectively did so.
Its great to see a familiar face and have that person take time to discuss their applications. ProLawn continues to provide excellent service resulting in a great lawn. We contacted ProLawn at the recommendation of a local landscape company. Our lawn has never been healthier or looked better. The staff at ProLawn is excellent from the heads up text prior to applications to the technicians spending time answering our questions. ProLawn routinely monitors the pH level of our soil and offer recommendations for correction and improvment. Ours is the best looking lawn in the neighborhood!
Great company great service great results. Been with Prolawn 15 years. Always come when they say there coming friendly curtious technicians Services
I have been a ProLawn customer for over 20 years. Shortly after we purchased our home in Ashburn we hooked up with ProLawn to get our lawn back into shape. It has been a wonderful relationship and we continue to use their services. We have had several technicians in that time and. ALL have been excellent. They are knowledgeable, and willing to share their knowledge with you. They will provide recommendations on how to improve your lawn and landscape (if you ask) and they do not get upset if you decide to do some of the work yourself. It is a cooperative effort that I find pleasing and most satisfactory. The lawn looks great, and we will continue to use ProLawn in the future.
I have been using ProLawn services for several years. Since using their services my lawn has always looked very nice. ProLawn usually meets their target schedule and do excellent work. Whenever there is a problem, they are always responsive to correct any issue. Positive
I use prolawn every fall for aeration. I have a tough yard with tree roots and a hill in the back. They are thorough even In the tricky areas and do a spectacular job! My lawn loves them!
Great service by Donnie Haines. Lawn always looks great!!!!
Donald is my usual tech. If you get him you are in luck. Really nice guy. Careful in his care of my yard. He knows my dog by name and greats him just as politely as he greats me :) Good care at fair prices
ProwLawn continues to provide excellent care and Donnie is the absolute best Technician. He ALWAYS checks in to be sure I don t have any issues. I spent years paying other providers to help my lawn. ProwLawn s products work. My lawn stays green, weed free and healthy all year long Thank you ProwLawn for another exceptional year! See you in 2024!
Donnie always does an excellnt job. He checks in with us if he has any concerns. Listens to customers. Very nice man.
I left a review a couple of years ago that was very positive. Nothing has changed since then. We are still very pleased with the ProLawn service. Our lawn looks great thanks to their professional care over 20 years later since we started with them.
We have been with ProLawn for about 7 years after trying another lawn service that was useless. The people that come out for our monthly lawn needs are very courteous and take care closing our 2 gates as we have 2 dogs that we let out later in the day and dont run away. When we bought this house, the condition of the grass was not good and we have shale just a few inches underground. After a few years, it is now a lush green lawn and people even comment on it. Thanks ProLawn Richard Kennedy
ProLawn has provided good service to our lawn for the past few years. They respond very quickly to any complaints or concerns. They arrive on Thursdays, the day I requested, and they normally advise me of the service they are performing. They are a reliable company.
The man was very efficient and polite.
Ive been using ProLawn for the past 15 years. Our yard always looks great and they have outstanding customer service.
I have been a long time ProLawn customer! We recently moved to a new house and again selected ProLawn to take care of our lawn. I am always impressed to see the difference in our lawn versus neighboring properties that dont have the service. This was especially true as we see the difference a year of service makes at our new home. Additionally, the care and service shown by the office staff and our technician (Donnie) demonstrates their focus on customers.
Cole came and mowed vacant lot and did detailed week in acknowledgment by. He and assistant did excellent job. Cole was very professional and checked several times to make sure the service as done fully. Thank you and I appreciate your.prompt response thanks. M Versgrove
Donnie and team are very personable and professional. The over-seeding they did last autumn has really been helpful this spring. They always have time for a chat and are keen to engage to provide support/guidance. We have a crabgrass issue this spring and I look forward to engaging them next they visit. I particularly appreciate having the same guy looking after my lawn so that we can get to know them better and they have a better understanding of our aspirations!
When looking for a lawn care company I wanted one that cared for my particular lawn issues and didnt just throw a treatment down when my lawn didnt need it. I wanted a company that worked to make a minimal environmental impact on my local waterway. I wanted a company that I could trust to not harm my children or pets. I found all of those things with ProLawn. We have been using ProLawn for 3 or 4 years now and my lawn looks great! We saw a huge difference within the first year of treatment. They test my lawn yearly to ensure its balanced for the best results. My interactions with all members of the company have always been positive and informative. I highly recommend ProLawn!
ProLawn is always very receptive to my queries and does a great job at keeping my lawn looking great all season long.
This is my second season starting with Prolawn, they are a good lawn service that I have used for weed control, aeration, seeding and Ph maintenance (lime). They are very knowledgeable, and responsive when questions arise, or when a repeat service is needed. I would recommend their services.
Ive used ProLawn for numerous years plus recommended their services to my neighbors. When I moved into my neighborhood, I was envious of my neighbors lawn because it was absolutely gorgeous. Within a year, my neighbor asked who serviced my lawn.
Prolawn is very professional. They always text us to tell us they are coming out. Our lawn looks gorgeous since they have been treating it. We are very happy with their performance
I have used their service for last 3 years and lawn never looked good. They didnt detect and inform me about fungicide and there is no good response when I called them about treatment. They dont care about customer dissatisfaction and they are even not ready to take feedback. Please stay away from them.
At this time, I cant really give an accurate review as this is my first season using any type of lawn service. I dont want to give a negative review because Im not really sure what to expect. But it doesnt seem like much has been done to my lawn (1 weed prevention & one application of Lime) and its mid-June now. I have some weeds appearing and thin spots in my yard. Also, I got a text that they would be out the next day but Im not sure if they came or not as no note was left and I was home most of the day.
Another great year of service from this team, always prompt, communicate schedule changes based on weather, staffing in a clear manner, very easy company to interact with, Highly recommend
Started using ProLawn after purchasing a house where the yard had been seriously neglected for some years. When we bought the house, the yard looked awful. ProLawn has done a remarkable job. After a year, we get constant comments about how nice the yard looks and what an improvement has been accomplished. The folks at ProLawn are very nice to work with, they give honest advice, and they produce great results.
I started using ProLawn over a year ago after having my lawn tore up by tree removal. Within one year, they have been able to fix those areas along with thickening and greening up the rest of my lawn. One other great trait of a good company is responsiveness. Anytime I have a question, ProLawn has answered quickly and taken time to provide detailed answers to my questions.
We have been with ProLawn for years and they have improved our lawn greatly. We have them provide fertilizer and weed control as well as other applications that keep our lawn looking great. The technicians are very polite, professional and knowledgeable. I highly recommend them. Our usual technician, Jeff, is always friendly and courteous.
We hired Prolawn when we moved to Virginia a few months ago. The house we purchased had generally good grass but with a few bare patches and a smattering of weeds. We signed up for year-round service as well as fall aeration and seeding. Ive had seeded before, so my expectations were pretty low. But wow - all the bare patches filled in, the yard looks great (no weeds!), and I couldnt be happier with their services. Also, my tech has always been willing to take as much time as I want to explain what theyre doing and why and to make any adjustments I might need. Highly recommend.
If you are looking for a LOCAL company, organic products, knowledgable staff, and responsive service -- Prolawn is your company! Satisfied customer for 10 years.
We moved into our new home and the previous homeowners used Pro Lawn so we decided to continue using them. I ve been very happy with their consistency, communication and the lawn looks really good. I did have some weeds around the edges of my lawn this year where it meets up to my flower beds but I plan to discuss this with them next year. Our technician is very nice and friendly and we even purchased salt from them which was delivered right into our garage for the winter ahead!! I d give them 4.8 stars if I could but can only choose 4 or 5.
Ive been with Prolawn going into my third year after switching from another local lawn service and have been very pleased with the outcome. I get notified when the technician is coming and they have always been easy to talk to and ask questions. I just found out recently that this is a local company from one of their guys that Ive talked to a couple of times and they must treat their employees pretty good since hes been with them more than 20 years. No complaints from me and it does help knowing that Im supporting a local business.
Have been a happy customer for many years. Office staff and lawn techs answer every question. Always courteous.
Ive used Pro Lawn for 6 years and they have always been very responsive and do the extra mile on treating our lawn. Were happy to have found the right lawn service.
I have been using Prolawn for years.They do an outstanding job of treating my lawn, providing expert recommendations on how to address issues I may have, and offering superb customer service. My regular technician (Donnie) not only explains how the treatments work on my idiosyncratic yard, he (and his colleagues) have also worked hard to accommodate my need to have my dogs let into the yard when they were finished (and I was not home). My lawn looks fantastic, and I completely trust their advice and treatment suggestions.
It was fine. Didnt do as much for my lawn as expected. Im sure if you pay for the really high priced services its better.
Good service, polite and professional. Have been using them for years with very few issues.
Ive been using Prolawn for years. They do great work. My lawn looks great! They are particularly good when a special service (like pest control) is needed. Highly recommend!
Weve used Prolawn for three years now. The reason we selected them was the safe products that they use on the lawn. Our lawn has been in pretty good shape since we started using them. We have been satisfied customers.
We have been using Pro Lawn for several years and have been very happy. Before Pro Lawn our yard was mostly weeds. We tried to repair it ourselves, but it was always a lost cause. We just didn t have the time to give it the attention it needed. We are so glad we called Pro Lawn. They provided us with a plan to turn our lawn in to something we are proud of. Now we frequently get comments from neighbors on how great our lawn looks. The customer service is top notch and they are very reliable. I highly recommend Pro Lawn.
I have been using Prolawn for years and their service has made a huge difference in the health and appearance of my lawn. Donnie Haines is my regular technician and he does a great job explaining what treatments he applies, and what effect they have on my dogs (none, as long as I wait the right amount of time before letting them out). Extremely good service, and technician!
Prolawn is helping the Arsenault Familys new home have a fabulous lawn to go with it. Thank you for your great service.
Prolawn has been taking care of our yard for over 3 years. Neighbors comment that their crew takes their time when treating the lawn, always thorough in their work. I have had the same main lawn treatment service man, Donny, and he knows my lawn. I highly recommend Prolawn, they know their business and are doing a great job on our lawn.
ProLawn serviced our previous home and now our current home for years. They are always courteous, thorough, and professional. Always notifying us before they arrive and with any questions/problems they are quick to respond. I referred ProLawn to many neighbors and I will continue to! Your lawn will look fantastic!
Rating 5 stars for my mom Cynthia Baynham who doesn t know how to use computer
I have been a customer for over 20 years. Excellent service each and every year. My lawn is always in great shape thanks to the treatments from ProLawn. Consistent results, easy pre-pay option each year to save money, and I never have to haul bags of fertilizer around or worry about mixed results from other products. They are the real deal. Professional, reliable, courteous, and consistent. What more could you ask for from a company! I love the results and always have a beautiful lawn.
I paid $897.50 for ProLawn to make my lawn a lot worse and then stop returning my calls. Due to soil acidity, my once pretty lawn area had devolved into moss and Japanese Stilt Grass. I hired ProLawn to correct the problem and plant a new grassy lawn. ProLawn started treatment last year to kill the moss, then I discovered they were also fertilizing the Stilt Grass. After I talked to them about that, they came back and killed the Stilt Grass. So now I have mostly dead or dying moss in my yard. When I called them a couple of months ago to ask if they were going to finish the job, they said theyd get back to me and that my contact had left their employ. They didnt call back. Two or three calls after that. Same results. Update: After I posted this, I checked my mail and there was a $339.80 refund check from ProLawn. No explanation, and I still have a dead lawn, but I do appreciate the refund. Update (08/26/20): My Japanese stilt grass (weeds) has come back and is very healthy, and actually looks pretty good -- no doubt due to all the rain this year. I plan to plant real grass soon. ProLawn did apologize and explained that they had an employee situation that they took care of. No hard feelings and Im confident they will do a good job for you.
Great service and quality products . . . my lawn has never looked more beautiful and healthy as a result of being a ProLawn customer for the past four years . . . their care and attention has made a world of difference and saved ME a lot of time and worry . . . Thank you, ProLawn Team!!!
Been using Prolawn for almost two decades now, and our lawn has looked great ever since we started. Service is very reliable, and handled professionaly. No problems, just a green, healthy lawn.
Jeffrey Smith does a fantastic job with ProLawn. Since we have started the service, our lawn is greener, healthier and looks amazing. I totally recommend ProLawn and their fine professional staff.
The technician today was great. He called 15 minutes before arrival to let us know he was on his way. The Prolawn guys always do a great job. Weve only been with Prolawn for 6 months now and our lawn is looking much healthier. Highly recommended.
We have been very satisfied with ProLawns service and they way they have transformed our lawn in less than a year. All of their technicians have been great, and todays service by Jeff Smith was consistent with the high standards they maintain! Would highly recommend ProLawn for any homeowner desiring the best lawn in their neighborhood!
I started using Prolawn in 2013 and their services really made a difference with the appearance and quality of our lawn. In 2014 we rented out our house due to work relocation, and I think the appearance of our lawn helped to land us a renter quickly. In 2015 I discontinued the service due to the house being a rental property. When we returned to the area in 2019 the yard was a mess. I have since signed back up with Prolawn and in less than a year you can already see the lawn getting back to how it looked in 2014. I highly recommend giving them a shot and see what magic they can do for your lawn. Special thanks to Eric Britner for his service recently. He came by to apply lime and winter fertilizer and was so quick and quiet the dog didnt even bark!
We have been Prolawn customers for years and are very happy with their service. Jeff always does a great job and is a very friendly person. Our lawn has progressively looked better and better. We highly recommend Prolawn. M. Collins Haymarket
Have appreciated Prolawn services for over a year. I like being notified of when they will be treating the lawn. Excellent service and results.
Our technician, Eric Britner, always does a great job! He comes out and does his work very professionally. Prolawn always calls a day ahead to see if we need anything specifically for the visit.
We have been a ProLawn customer for many years - more than 20, actually - and have always been highly satisfied with their lawn care services for our home. I would not hesitate to recommend ProLawn to any of my friends in need or lawn care and maintenance.
We are happy with Donald Haines service. Yard looks great.
We started using Prolawn a few years ago. We wanted organic & non harmful chemicals & they delivered. Our tech is terrific. We had to stop using them for awhile when money got tight & tried doing it ourselves. Things changed & we called Prolawn to get them back. Our yard has never looked better than when Prolawn is treating it.
I was using another lawn care company last year to get my lawn looking better, it was much more expensive and certainly not as professional as ProLawn. Very happy with the service so far and am looking forward to the spring when I can see the results of their work
We have used ProLawn services for several years now, after trying other lawn care services. ProLawn services have always been performed professionally and in a timely manner. They have also been very responsive whenever I have had questions or have requested additional services. In my view, they are a good value for the quality services provided.
Pro Lawn is easy to work with and they do a great job. If you need something, they always respond quickly and follow-through.
After doing our research, we started using ProLawn 5 years ago or so. We have a Certified Wildlife Habitat site where we back up to a nature preserve (pond/woods) and we ve got all sorts of critters stopping by. So at the very top of our list was a lawn service that was 100% organic-based. And second on our list was a company that came highly recommended by folks we knew. We got both with ProLawn. And while I was quite proud of our existing landscaping (I had gone through the Loudoun Country Master Gardner program years prior), my husband and I just couldn t seem to get our lawn in order, no matter how much time and effort we spent. Thank goodness we left it up to the pros at ProLawn (they have a great group of technicians on staff). Our lawn looks fantastic from season start to season end every year, and it s something we just don t ever have to worry about.
I have always had wonderful service from this company. They are very responsive, professional and polite. Their results are great. ProLawn uses environmentally safe products and processes. Cant say enough about this company. What great customer service!
We have used ProLawn for many years. We selected them because they are a local business and prioritize organic treatments. When we started with them, our lawn was looking sad and needed help. Today our lawn is beautiful. We have been happy that we get good, no pressure advice, excellent and professional service from our technicians, and that the ProLawn team has been very responsive when we have had any concerns or requests. We highly recommend them.
We have been using Prolawn for at least three years now, and the difference in how our lawn looks now compared to before we used Prolawn is extremely noticeable. Our grass used to have weeds (dandelion, clover, etc.) everywhere and it would brown SO badly in the late summer months. Since using Prolawn, our yard has become much more lush, green, and free of weeds, and it doesnt brown over as badly at all in the late summer droughts. We recommend them on our neighborhood Facebook page anytime someone asks for a referral, and were so happy we encouraged our next door neighbors to use them as well because theres not a stark difference between our two adjoining front yards now! I also love that they send texts the day before notifying us of their visit so that I can make sure to pick up any debris from our dog or kids ahead of time. The service guys are always friendly and tell us exactly what service theyre doing on the visit before they do it. Highly recommend!
I have been using Pro Lawn for 2 years now. They always text me prior to when they are showing up which I appreciate. If I need to contact them for any reason they respond quickly. I had a question about one spot on my lawn and the tech was professional and gave me good advice. I am happy to continue with this company and I would recommend them to others for weed control and lawn maintenance!
My lawn was a disaster before ProLawn. Full of weeds. Now the lawn is green and weed free. It took a couple of seasons to get it right, but it was worth the wait. I highly recommend if your lawn is in bad shape and you want nice, green grass.
Donnie and all the folks at Pro-Lawn are always very courteous and personal. They faithfully give notices of planned service dates and re-schedules. If I report some weeds showing up, they respond with off-cycle spot spraying. The yard looks good since they have been caring for it, in spite of non-fastidious use and maintenance on our part. (Full disclosure: I am receiving a service credit for this review, but it is nonetheless sincere.)
Love our relationship with this professional lawn maintenance service company. Appreciate the organic chemicals and especially the mosquito treatment. We can actually hang out in our backyard now without being swarmed by blood sucking mosqutios. :)
Dillon, like all of the Pro Lawn staff, gave me advance notice, performed the service as planned, and explained the tasks performed. Pro Lawn cares about its customers lawns, and never over-sells.
Prolawn has transformed my yard from embarrassment to treasure. I am very satisfied with their service and actual results. They are great to work with, friendly, communicate promptly, and the know exactly what is needed to make my yard look terrific. I highly recommend them.
Excellent customer and technician support.
I have been very happy with Prolawn this past year. The yard was a disaster and they have turned it around. We are continuing on with them this year and looking forward enjoying a beautiful lawn. Everyone has been so helpful and friendly. After years of not wanting to use a lawn service because of the chemicals used for obvious reasons this group minimizes that by using organically whenever possible. Very, very pleased and would highly recommend them!!
Ive been a Prolawn customer for years. They always do a fantastic job! After years of struggling to get my lawn looking good on my own I hired them for lawn maintenance and my lawn has never looked better!
ProLawn has serviced my lawn for over 15 years and it continues to look great during wet/dry/hot/cold years. I used to be able to see the boundary between my lawn and my neighbors lawn based on the number of weeds. Now my neighbor uses ProLawn and there arent weeds in either of our lawns. Thanks ProLawn.
Why do you need my email address before a sales agent contacts me? You dont. Youre just being pushy, and obnoxious. Im not using your service just for that.
We had to cancel with them. Horrible incompetent receptionist. It was like talking to a wall. My husband constantly had to call her whenever we did business with them because she never did anything that was asked. Plus, we never agreed to keep using them. Then suddenly, almost a year passed and our previous tenants receive a text that ProLawn is coming out the next day to service the sprinklers? Ummm excuse me? That is ridiculous. How about asking first if we still want to even use them, let alone asking if people are even available. But sending a text to someone who doesnt even live there anymore because you didnt bother to even check and tell them that youre coming the next day is insane. My husband had to call and cancel but I have a feeling this will not be the end of it, especially after reading other negative reviews and reviews on Yelp. In response to the owners reply, not sure what youre talking about, because I clearly never claimed to have spoken with your receptionist. I said my husband did. Reading is fundamental. This just shows how you and your company have no attention to detail and how you operate. And not even an apology for messing up? Nice. Other than that, all they did was service our sprinklers twice a year so it was an easy job and it was done fine. The problem is with the administrative aspect of the business, not the workers that came out.
They waited forever to call me back and did not give me the information I really wanted
Allen Rogers, Doug Bush, I wanted to write and formally thank you for the great work your guys did (Donnie and his crew). They installed my sprinkler system in a very challenging soil with professionalism and without complaint. These guys are not only good at what they do, they exhibited courtesy, respect, and a personal, friendly attitude that I truly appreciated. My congratulations to you because I know that the men represent your business attitude. You have created an environment that obviously makes your employees take pride in their work so thank you.
I Called today to complain about the terrible condition of my front lawn to ProLawn Service... Spoke to the Customer Service Rep. Her answers to my complaints were hmmm. My lawn looks worse now than before they started. Their Weed control killed grass and not the dandelions or broadleaf. Super disappointed after spending so much money.
Most excellent! Jeff and his crew serviced seven houses in our neighborhood and I cant begin to explain how friendly, courteous, helpful, and professional they were. Last year we had a different company take care of our lawns, and were not satisfied, so I switched to ProLawn, and Im glad that I did! I could not be happier with the results.
First year using the company. Very pleased with the service and the personnel. Fulfilled all contracted service and offered/recommended additional services felt we needed. No pressure. Will continue to use.
Fantastic Company, EXCELLENT SERVICE and COMMUNICATION!
Just signed up with Pro Lawn. Out of all the lawn care companies we met with, no one was even close to providing the personalized attention they did. I worked with Philip who visited my home, listened to the concerns I had, and completely developed a personalized plan tailored to my lawn and what I was hoping to achieve. Ill update again after this year once I see how the treatments go, but all in all....100% I was impressed and would highly recommend you giving Pro Lawn a call. Update - After the first year I can say that my lawn has DEFINITELY improved and the plan Pro Lawn put together was perfect and addressed all the concerns I had. The service was always on-time and I was always texted the day before to let me know that a technician would be at my home the next day and at what time. The one time I had to reschedule was incredibly easy to do and they were more than accommodating. Its great to know that what I am putting in my lawn wont harm my kids or my dog. Thanks again Pro Lawn!
Excellent service! Saw a big difference in my lawn. Easy to work with. No pressure. They treat you right! Gets results!! Joe is great, makes sure all my concerns are addressed.
Weve been using Prolawn for many years. Ive gone out and spoken to the Tech in person many times and to the Sales manager via phone to ask questions, get advice, and understand how to best handle certain conditions. Customer Service has been excellent in that they are real people treating you like a real person and not a number or as expendable. Ive asked to be contacted prior to my apptmt so that I could be sure my lawn was ready (short enough), and they now text me ahead of time. Very pleased.
Signed up for service late 2017 and have been very pleased with the professionalism of the service team along with the results that I have seen after a short time. Excellent communication between the office and me to provide notice when my service day will be in order to keep my dog off the lawn after treatment. Looking forward to the 2018 growing season to have one of the best lawns on the street.
They have serviced our lawn for a few years now. They are reliable and listen to my lawn needs.
Weve used ProLawn for about 3 years and have been very happy with the service. They follow-up after every service and make sure we have no concerns.
We have used Prolawn for the past four years for all of our lawn care needs. We have had probably every possible issue with our lawn - grubs, fungus, etc., but Prolawn has always taken care of the problem. Many of their staff attend conferences at Virginia Techs turfgrass center and I can tell you this is rare for companies in this area. VT has one of the best turfgrass centers around and the fact that Prolawn sends their staff there for training is huge. Additionally, Prolawn is one of the most ethical companies I have ever dealt with. A few years ago they made a mistake and a portion of our lawn was impacted. They could have said the issue was due to lack of water, bugs, or whatever. But they admitted that they over-applied a fertilizer in the affected area and fixed the issue by overseeding. Not only did they overseed the small affected area, they overseeded my entire lawn and applied a topdressing free of charge. Prolawn is a great company that will provide top-notch service by skilled, informed technicians.
Grateful to have organic material on my lawn....great for the family, neighbors, and the wonderful neighborhood four legged friends too!! Thank you ProLawn for your great service!!
We have used ProLawn for several years. It took a couple of years to get our yard looking like we wanted, but now it looks great and is in better shape and greener than any of our neighbors lawns. They are very professional and the lawn technicians are very helpful in explaining the type of applications and any problems or issues noticed. Their prices are fair and we have never had a problem with billing or service. We highly recommend ProLawn for your lawn services.
Prolawn service has been great. We have used them for 3 years now and our lawn has never looked better. Neighbors often comment how good our lawn looks. Highly recommend you give them a try.
Great company, have been using them for over 2 years. Knowledgable, friendly, fantastic customer service. Locally owned, not a huge impersonal chain. Love the more Earth-friendly approach to lawn care.
ProLawn is very professional. They call me the day before to notify me when their lawn technician is going to come out to service my yard or tree and shrubs. I use both the lawn service and the tree and shrub services as we have nice landscaping we inherited from the previous home owners. ProLawn has done a fantastic job keeping my lawn and landscaping in great shape. I recommended them to two of my neighbors to get their lawns up to spec as well if that helps you in your decision to use them.
Through ProLawn treatments, we now have a lush, rich-looking lawn that have elicited comments from people.
Though we have just begun using ProLawn, we were impressed with the sales rep and his knowledge of the products and the needs of the lawn. We look forward to getting our lawn back in shape with organic products rather than the fertilizers most companies use.
Inherited pro lawn from the people we bought our house from and have been with them for 7 years now. Reliable and friendly service and we always get compliments on the grass, nicest in the neighborhood! Takes work from both sides though, as a home owner you have to do your part to keep things up to par, pro lawn is great and seriously, Id be afraid to stop using them, but there is still upkeep to be done inbetween your pro lawn service schedule. Great company though, we are happy.
Weve been using ProLawn for 3 years now. We are very pleased with the overall look and health of our lawn and ProLawn has a great customer service ethic. We requested that they call in advance of treatments so that we could be sure to have the lawn mowed and the dog put away before they come. They also call after they have serviced the lawn to see if we have any questions or concerns. We spend a little over $600 a year for 9 lawn treatments (organic fertilizers, crabgrass control, weed control, nutrients, and lime applications), and in return we dont have bags and bags of half-used lawn treatments in our garage AND we dont have to spend the time doing it ourselves (or figuring out what we need to use to fix the problem areas). I wouldnt hesitate to recommend them to others.
Great customer service and reliable staff.
Our lawn has greatly improved since using Prolawn services. They are always good to call before coming to the house, are available for questions, and follow up.
Weve been slowly re-building our lawn with ProLawn over the past 2 years, and have been very happy with the results!
We have been using ProLawn for years now. Our lawn was pretty bad before ProLawn came along. We had other services before, but none were able to bring the lawn to the condition it is in today. Very happy with their service and abilities.
Our lawn has never looked better.
ProLawn has been a great company to work with. They follow up on their individual services to see if you have any questions. Folks are very pleasant. Doing an organic approach as much as possible and lawn is looking good.
I have used ProLawn for several years with outstanding results. My lawn is the envy of the neighborhood. People ask me what my secret is. It is ProLawn. The folks are true experts in their field. They follow up with the customer every time they perform a service. I look forward to many more years of working with them.
Prior to hiring ProLawn we had all sorts of problems with other companies. ProLawn has very educated lawn technicians that know just what your lawn needs to stay healthy and look great. They take time to talk to you if they notice anything that needs to be addressed and they always followup with a phone call after the service has been performed to make sure you are satisfied and if they can answer any questions you may have. If you want a nice green, lush and healthy lawn look no further because ProLawn knows how to care for lawns!
I just started with Pro Lawn and so far so good. They follow up on their visits and if you are not satisfied they will come back and redo the previous service at no costs until you are completely satisfied. I tried a number of lawn services in the past and have never been satisfied with the work they have done. Pro Lawn is striving to keep its customers happy and that is what I am looking for in a lawn service company. Jack Fairfax Va
Happy Prolawn customer for the last five years. Professional and reasonable pricing.
The team of ProLawn has been our service provider for our lawn care for the past five years. While no business relation is without wrinkles the outstanding dedication to customer care and satisfaction of the ProLawn team has shadowed any tactical matter. The team is extremely responsive to all our needs and well informed in addressing every aspect, from seasonal problems to environmental conditions impacting our lawn, While only God ultimately can solve all matters, the ProLawn team came very close to achieve similar results! Professional in their approach and very knowledgeable they spare no efforts in securing qualitative and satisfactory results. Their supervisory staff visited our site even on week-ends while on their way to family functions, but for ProLawn customer satisfaction is not a slogan it is a PRIORITY. We highly recommend ProLawn to anyone that values a good family business discharged with high morals and true business values.
Been using ProLawn for a couple of years now and theyve taken a yard filled with all kinds of weeds into one that is almost all grass. Service is prompt and the people treat you like they want you as a customer.
prolawn has been servicing my lawn for app. 5 yrs. i bought my house 8 yrs. ago so, for 3 yrs I tried to take care of it myself.what a waist of time.my yard was still a mess after 3 yrs. hard wk.a friend recommended prolawn and within 1 yr. my yd. looked great and, continues to look great! they show up on time,(always polite and professional)complete the job and, call later to make sure everything is o.k. and, if you have any questions they actually answer the phone.im not kidding.they do what theyre supposed to do. I know its hard to believe but, its true! 5 yrs., no problems and no complaints. highly recommend.
Timely and good follow up
I have been a customer of Prolawn for approximately 16 years and have been very pleased with the professionalism displayed by all of their staff, both office and field workers. My yard continues to look very nice each year and I am very happy with the service and results. I also receive flea and tick service which is great for my dogs and leaves me worry free for them. I plan on continuing my service with Prolawn for many more years to come. Prolawn is a first class operation that provides first class service without fail every time!
This is a class A company. Customer service and response to calls and questions is timely and thorough. We have invested a great deal of time and energy over the years to keep our lawn looking healthy and lush. We used very expensive top of the line products available only at high end retail garden shops. Every year we have had the same issues: it starts out looking great in the spring only to end up with brown spots and issues by mid-summer. We are tired of trying to figure out what else we need to do and decided to research using a lawn service. This year we compared the price to use ProLawn vs. what we have been paying for products alone and it was actually a little less to use ProLawn. It was a no-brainer to give them a try and so far we are very satisfied. Our yard looks amazing and the staff is very responsive to any questions we have had come up. We cant wait until summer to see the final results but with a ProLawns satisfaction guarantee to come back at any time, we cant go wrong!
Best my lawn has ever looked
Thank you ProLawn for making our lawn beautiful. Know its in good hands with our contract!
These guys are great...always making sure I am happy with my service - and I am! Thanks to them for my beautiful yard! I have been with them for 3 years and have been so pleased - always professional and responsive !! Thank you Pro Lawn!!
Awesome service, lawn looks amazing, and works on finding and using pet safe products
My first year with ProLawn. This lawn has suffered neglect for many years. I am pleased with the improvement. They respond quickly to request.
Pro Lawn is a company that is easy to work with. They set you up with a plan and you roll from there. Good customer service. Their products work!!
Well, what can I say except - WHAT A SCAM!!!!! The whole reason you sign up for a lawn service, is to ensure your lawn is nice, and stays that way. Well, this place is NOT THE PLACE if you expect a service provider to NOTICE and COMMUNICATE, and ADDRESS issues harmful to your lawn. So, I notice LOTS of brown patches in the lawn......the lawn was going from BEAUTIFUL to nasty in seconds. Pro Lawn Rep comes out TWICE to service lawn and doesnt mention it. I finally call, and ask for them to address the issue. They finally call and say I will have to pay $80 to have some chemical added to the lawn. I tell them that since they are supposed to be on top of things, and keep the lawn maintained, it would seem this should be covered......especially since their reps total lack of care, and lack of addressing the issue caused my lawn to severely die! Went round and round with the owner. His response was the guy didnt see it and it couldnt have been active on the reps visit....seriously? Total lack of accountability. So, he wears me down.....and I agree to allow the chemical to be applied for the fee, because the lawn was in BAD SHAPE!! So, after waiting for almost another week, I call Pro Lawn to find out they have placed a hold on my account because they have not received my $49 payment? LOL They are ALWAYS vigilant when it comes to their crazy fees......but are very laid back when it comes to the same attention to detail regarding their service. FIND ANOTHER COMPANY!!!!!!! The Biggest Scammers are always the ones with the biggest smiles!!! VERY DISAPPOINTING!!! HERE IS THEIR POLICY STATEMENT FROM THEIR WEBSITE: Your ProLawn Guarantee of Satisfaction Prolawn is committed to providing the highest quality lawn care possible. As a client that has purchased one of our regular programs, you ll receive free service calls. If you aren t satisfied, just let us know. We ll make is right or credit your account for what you paid for the last application. THEY DID NOT BACK THIS STATEMENT AT ALL!!!!!!!!!!!!!
Excellent service and experienced technicians that can solve every lawn problem and make your lawn beautiful. Call them today for great lawn care programs.
Prowlawn was the worst lawn company me and my family have ever used. They seeded the lawn good results then came out and fertilized the lawn and eventually killed the whole thing. Then all they said is we will try and seed it next spring. What the heale is post to happen to it now?