5006 Oleander Dr, Wilmington, NC 28403, United States
If you are looking for a trustworthy turf care provider, you're in the right place. We take great pride in providing outstanding service and exceptional pricing to our customers.
Our first year in NC and our centipede lawn looks great thanks to the Turf Team. We have the nicest and greenest lawn on our street. This morning our technician Logan was very friendly as he handed me the irrigation instructions for tomorrow. He also wished me a Happy Thanksgiving. Our lawn looks amazing! We are looking forward to 2025. Thank you Turf Team!
Am very satisfied with services of Bug N Rug Turf Team. Last week called Emily and explained my issues, she immediately set me up with Matt my technician to stop by and inspect my yard, no extra charge for this, and Matt explained nothing further needed done at this time. Highly recommend Turf Team to anyone needing yard services. Keep up the great work and services Turf Team.
I was very impressed with James' professionalism and expertise when he arrived to treat my lawn for potential army worms. He took the time to explain the treatment process thoroughly and answered all of my questions. After the treatment, he confirmed whether there were any signs of infestation. I appreciate his proactive approach in recommending preventive measures. Thank you, James and the Turf Team, for your excellent service and quick response time.
Mike was here on time for the initial consult and was very thorough in explaining the program. He was here promptly a few days later for the first treatment. Very happy
Mike has been to my house many times, but this is the first time that I was able to meet him. He took the time to explain the mole treatment to me and gave me tips for what I should notice with the mole activity, as well as future preventative measures I could take. I appreciated him taking the time and patiently explaining it all to me! He is wonderful and I welcome him back to take care of my yard any time :)
Mike's service was great. He's articulate, knowledgeable and interacts professionally and personably with the homeowner. He evaluated the issue with my lawn, reviewed some past treatments, and told me what to expect through the cold season. He made recommendations about irrigation and assured me that Bug-N-A-Rug would keep an eye on the lawn. Great interaction. Thanks Mike. Go Pats!
Matt took the time to explain to us a number of questions about their lawn care program. He’s very friendly and informative.Matt also took the time to help me in reprogramming our sprinkler system for optimal lawn watering!
Great service by knowledgeable staff. I have used them for years and my lawn always looks great.
Great service as usual!
Excellent communication and service provided. Always advising what is recommended. All the technicians I have dealt with are excellent.
Excellent on time service.
I am very pleased with the improvement in appearance and health of my lawn with the help of the Turf Team. My lawn has steadily improved and come to life with the care they have provided. The best value in lawn care in this area...highly recommend Turf Team services.
James was great. He explained an issue I am having with my lawn and made a solid recommendation.
We were home today when Matt from Bug-N-A-Rug showed up for a early spring lawn treatment. The application was completed as thoroughly as can be hoped for. We have a lot of curves, nooks and crannys in our lawn with mulch beds, plants etc.. Matt covered all grassy areas thoroughly and didnt a spot.! Excellent job.!!
Turf Team is the best . They are responsive and their treatment plan works!
Most helpful in developing our lawn care plan in a results oriented and cost effective manner. Our lawn is beautiful due to their professional efforts
Matt is super personable, knowledgeable and thorough. Happy he is our technician!
This group is listening to my concerts and addressing them. Couldn t be happier. Gene Kelly
Tech are always super attentive to their work.
Mike did a great job in taking the time with me going over my lawn issues and how to correct them. Thank you Mike!
The service provided by Mike R. is top notch!
Matt took the time to speak with us personally and give us professional advice about watering, mold, weeds, drainage, sod, etc.
James is always friendly and helpful and does ab excellent job going above and beyond. Thank you James for your service.
Turf has been taking care of my lawn for 3 years now. Their staff are Knowledgeable and professional, and always takes the time to answers all questions and follow up with any concerns. I have been very pleased with their excellent service and they treat me as a valuable customer.
Matt is awesome, very knowledgable and professionals
Mike Radley was a super nice turf tech on behalf of BNR Turf Team. Highly recommend working w him in the future
We have been with the company for several years and pleased with the service they provide in a timely, professional manner. No complaints.
Knowledgeable, answered my questions and am looking forward to an improved lawn.
James is very professional and knowledgeable in his application to our home
Mike was an awesome guy! Very knowledgeable and informative! After speaking with several other companies in town, he by far was the best!
Excellent job and very knowledgeable! Highly recommended!
Excellent service with a smile :)
Matt was very knowledgeable and explained in detail the after care for the treatment performed.
Very knowledgeable and professional. Excellent communication skills. Explained everything very effectively.
Professional, patient, listened to concerns, made good suggestions. Would highly recommend.
Mike is the BEST!!! He communicates with us about our yard, always on time and provides feedback. Mike is what you want with your lawn care person!!!!
Matt was very knowledgeable and informative. Provided us with excellent service and advice.
I really like this company! All of the technicians are kind, respectful and efficient! They also patiently explain how their applications will improve my lawn! I recommend them highly!
The level of service and especially communication is beyond outstanding in comparison to my previous experience with Weedman.
Great work on keeping my yard in good shape and very friendly to work with very satisfied .
Great service. All our questions are answered as needed. Yard hopefully will look great!
This team is always professional, friendly and they arrive on time It is appreciated
Turf Team has been outstanding!! Our lawn has never looked better! They are very helpful, friendly, and knowledgeable. Their prices are extremely reasonable as well. Emily in the office is great with answering any questions and staying in communication with you. We cant say enough great things about this company! Call them today!!
We are new customers to the Turf Team here in Southport and so far could not be more pleased with them. They are so responsive to our questions and concerns. We are really looking forward to a great lawn with them this coming summer! Thank you!
If your looking for a company to take care of your lawn, Turf Team LLC should be your only call. They have been taking care of my neighbors lawn and we have also hired them .my neighbor is very particular with his lawn and if he trusts TT then that s good for me I have had Matt come twice and he is very knowledgeable and very personable , easy to talk to and takes the time to explain , makes it very easy to feel comfortable and they certainly have my interest and concerns at the top of their list. , I am looking forward to having a green and healthy lawn. We are new to the area and when I asked my neighbor who he uses I had every confidence that I ve hired the right people. Thx turf team. JMB
Matt was very polite and professional...he came same day that I called for estimate and started that day
My background is HR and Marketing in the very competitive Home Services Industry, so I really feel detailed reviews are important. Good, bad and ugly. Too often we only review the bad and ugly, as weve had a terrible experience. The good needs to be recognized, also. Today I experienced the bar being set TO the highest standard! For 6 years weve had Bug N a Rug for Household Pest control, with FLAWLESS service. From initial office contact, to billing, to treatment. Weve NEVER had an issue. Not a single time. Everything is incredibly seamless, respectful and effective! So, after a poor experience with another lawn pest/weed control company (after many chances over several years time), we made the switch to B N a Rs Turf Team. Why did we NOT do this years ago?! My initial call to the office, (where I had the pleasure of speaking with a knowledgable and super friendly, Emily) yielded yet ANOTHER fantastic experience, and I found myself hosting an estimate, bought to us by Mike...to treat my yard within just 10 minutes! WOW! Talk about efficient scheduling! Thank you Emily! We often think about what we need, when we need it. We also love instant gratification. They did NOT disappoint today! Not only did Mike arrive promptly, and provide us with an estimate that was 25% LOWER than our previous provider 6 years after our contract was initiated (hello, inflation!) they also offer an ADDITIONAL discount of 10% for treatments if we pay upfront for the year. I have saved hundreds! Mike was fun to chat to, incredibly knowledgable, addressed my many concerns, answered my 5,000 questions, gave excellent advice/recommendations, and explained Bug N a Rug - Turf Teams services well. From their customer service guarantee, to their office S.O.Ps, to their billing portal (who has time to CALL and pay bills?!), to appointment procedures, and what to expect during treatments. Very thorough! He even hung out with my 3 BIG dogs for a few minutes (2 English Mastiffs and 1 German Shepherd), whom loved him. They dont like just anyone...and are excellent judges of character. 11/10! Oh, and Mike was able to treat the yard in the same appointment. BOOYAH! If you like friendliness, professionalism, communication without second guessing, affordability, knowledge based answers, recommendations, promptness, and efficiency...this is the team for your lawn! Also, check out their Household Pest Control Division. Weve been their customer for 6 years and LOVE it! This Company operates seamlessly on all levels from a customers standpoint. A Home Services Industry standard should be created from Bug N a Rugs S.O.Ps! Well done guys!
I sincerely appreciate the personalized care provided by Matt. This treatment appears to align with environmental conditions. I am confident this will be effective. More to follow after further grass greening.
I have had at least four companies treat my lawn. Turf Team is the only one this has made an improvement. The technicians are knowledgeable, and happy to answer questions
Matt is a very knowledgeable and performs his work well. He s very professional and is always willing to go out of his way for you. I would recommend Turf Team for all your lawn needs.
Fair price, very quick proposals
I love this team. They spend time explaining details to me when they are on site, come back if something is needed, and are professional at all times. I will continue with them without any consideration. This team is far cheaper than the competitor.
They are the best lawn care company I have ever had, and Ive had them all.
Great place all around!
Vendor has done a fantastic job in keeping weeds. under control
Over all service is good. No major complaints.
Fire ant control and weed Co trol was done at same time. Tech was good but price was high since services done at same time.
Great service and Mike was very professional and personal.
Im a new client of this business but Im impressed so far.
Great, prompt and professional service.
Very professional and thorough. Highly recommended!
We don t treat that type of weed or your grass needs something else is the common answer here. Do not recommend.
This company does an awesome job. My lawn looks great
The turf team is great to work with and they are paying close attention to the condition of the lawn. Theyll call if they see an issue needing other attention or if there are too many leaves down for treatment, well discuss, figure out a plan of action. I appreciate having someone to talk with that can give direction on the lawn
This was our first visit, we are looking forward to working with Turf Team and improving our grass situation.
I have been using Bug N-A Rug Turf for just over 3 years now. And all I can say is my yard has never looked better! Brandon and crew really pay attention to detail with my yard. I had a bad infestation of Army worms 2 years back. When I noticed something was wrong they were able to come out a few hours later and treat the same day. I havent had any issues since Highly recommend Bug N-A Rug Turf!!!!!!
Best in town! Professional and quality service! My yard would not look the same without the turf team. Thank you!
Very impressed! Without a doubt, the Bug N-A Rug Turf Team is one of those rare companies that still puts the client first. The management team truly cares about delivering high quality service specifically designed for a client s needs. There is no up-sell or over-sell or unfair surprises. If you still respect and expect honesty and integrity in a small business, Bug N-A Rug is your choice!
Great service and professional staff. They have been taking care of my yard for 2-3 years and I ve never had a problem. Very easy to contact if I ever have a question. Recommend 100%.
Brandon and crew have been taking care of our lawn since we moved in. They have kept it looking good and we have not had any issues with weeds! I highly recommend them! Best in town!
Great service, great people! Professional and responsive.
Great customer service and always willing to go the extra mile!
Our family has used Bug N-A Rug Turf Team for several years now. The obvious benefit being the quality of our lawn, but in addition we appreciate the email that follows each service explaining the products used and why they were used. We also find value (mostly in the summer months) in their communication on the frequency to water based on current rain amounts and heat index. Thanks to Brandon B. and the rest of the team for your services.