New Frontier Lawn & Tree Care in Wichita

I've spent my life in turf management in the Carolinas. We moved to Kansas this past summer, and I spent the rest of the summer getting our lawn back in shape. I watched this company put out an app in February in my neighborhood. I got curious, so I contacted them to ask about their program and what particular products they use and their schedule, etc, and so on. Rather than call a potential customer back to answer my questions- 2 days later, they just show up at my property to walk it and measure it for an estimate- that I never even asked for. The guy comes to my door while I'm on the phone and asks me to unlock my fence gates and I told him I had questions about your service and if and when I get satisfactory answers about the service then I'll consider an estimate. I then told the guy to have someone contact me & answer the questions I submitted via the website about their service. 2 weeks later & nothing. Companies like this that can't take the time to email or call a customer and answer their questions, but will show up at your door for an estimate that was never asked for are not worth your time or money. Customer service is important, and this service needs to get back to the basics or just remove the contact function from their website altogether because they clearly don't want to answer questions.

Hired them to take care of nutsedge primarily since my normal lawn products did not help. My lawn was free of clovers, dandelions, etc. but still had the invasive weed grass. Ended up killing most of it with vinegar/salt/dish soap combination. Will have to replant grass there but oh well. Decided I would not rehire them, but I guess I was supposed to cancel service. Received a bill this weekend for $75. It was never made clear that service would continue past my requested services, which I paid in full at the beginning of the season. I do not recommend.

Our lawn has been really horrible looking for the better part of 15 years. With just one season of periodic treatments by New Frontier, our lawn looks like its been well maintained for years! Very reasonable pricing makes this the best value thing we have ever done for our yard. Check em out and see for yourself!

I don't know how this company stays in business. They came to my home & serviced our yard without us signing up with them. They did call the night before & said they would be out but we thought it was our regular yard service people. We are very lucky that they did not burn our yard up since we have a company we have a contract with. Mistake do happen but they insist on still charging us. Don't use this company as they are very unethical & extremely rude!!!!

New frontier lawn Care has an outstanding group of employees. We have used them for a few years and they always go above and beyond! Would recommend them to anyone!

We had recently moved to a new house down the street and little did we realize that we needed to cancel our yard service with New Frontier Lawn and Tree Care (among all of the other things that go into moving homes). When we received a forwarded bill from our old residence (we now consider the first round of spraying their house warming gift) I called to clarify- the owner then sarcastically replied that our notifications in the mail from last winter were "yellow, just like our vans. They're bright and hard to miss, and that's the way we have done it for 45 years." He made it sound as if he didn't care about retaining my business at all. I had hoped to get services transferred to my new address, but when they expressed no interest in working things out with us, I decided that I was better off finding a new service that payed attention and appreciated their clientele- we received no courtesy call or anything before they assumed our business. It's sad that they would choose to lose an account that costs somewhere around $300-$400 due to a one time $41 treatment. I take significant pride in my lawn and will recommend people take their business elsewhere unless they like "good ole day" shady business practices from 45 years ago.

Last year when we set up our service, they tried to add on grub and tree treatment. We made it clear that we only wanted weed and feed. They only did weed and feed all summer last year. This year, on their second visit, they did a grub treatment. We called to request they write of this charge a it was made clear to them we wanted only weed and feed. They have refused to admit that this was their error and will not write off the charge for the grub treatment. I will not refer anyone to them for service as I feel this is a bait and switch establishment.

I've used New Frontier for many years. They keep my lawn healthy and lush. The guys are always professional and they keep me informed about the condition of my lawn. I've had them treat my trees when needed. Prices are reasonable and the work is outstanding.