Perf-a-Lawn, Inc. in West Seneca

I wanted to take a minute to give a shout-out to Dave, who did our aeration today.  He is so thorough and friendly. He made sure to speak with me ahead of time regarding the services he was going to perform, and made a special point of noting where our internet cables are buried so he could avoid those areas. He even moved our adirondack chairs out of the way (and then back again) so he could aerate under them!  These days great customer service is hard to come by, but the folks at Perf-a-Lawn are always professional, courteous and our lawn has never looked better.

Perf-a-Lawn is fantastic. The owner Mike is very involved and great to work with. They offer customizable lawn care services depending on your needs and even organic options- all at a competitive price. The lawn techs are very friendly and communicate if they notice something or if service needs to change due to the weather . Highly recommend you give them a call if you are in need of a better lawn care options!!!

They used to do my old house in Buffao 2 years ago in which I had a good experience, however I have tried to call them 3 times to come to my new house in Amherst NY so I called the buffalo office 3 different times and I left them 2 massages and they did not even care to respond, they are probably under a new management which is not available at all times

The best service anywhere! Accommodating, helpful as well as doing a fantastic job.

Not good had to keep calling for the weeds there spot check is not good they come and spot check and don't get all the weeds should spray the hole lawn like the companies do never had that problem before be went back to my other company

I've been a customer for several years and am very happy with Perf-a-Lawn. Two years ago the lawn had been almost completely destroyed by grubs. I requested a consultation and went with the tech's recommendations...grub control to be followed by over-seeding. The lawn looks terrific now. I always receive pre-scheduling info for routine services. Highly recommended!

Always friendly, answer all questions. Price fair. I like that we can have as many or few treatments as we prefer. If issue arises, they are quicd to contact and correct. Easy reschedule if necessary.

UPDATE: A MANAGER FROM PERF A LAWN CONTACTED ME ABOUT THIS ISSUE AND HAD IT COMPLETELY RESOLVED. WHILE I AM STILL UNHAPPY THAT IT HAPPENED - MISTAKES DO HAPPEN - AND THEY DID INDEED WORK TO REMEDY THE SITUATION. Do not use this service. I have used them for years and for the most part without issue. However, this year I had a major issue and rather than resolve the issue in any way, their form of customer service was to call me and tell me I was wrong. Seriously? For some reason, and for the first time, the application I received left many, many pellets on my concrete and in my pool. The ones in my pool have caused a very big algae problem that has since stained the walls of my pool. I have spent countless hours and a money on solving this problem. I had the water tested and verified that the fertilizer was indeed the cause of the issue. 'Not only did Perf A Lawn refuse to acknowledge that this could have possibly happened, they were rude, told me I was wrong, and are doing nothing to remedy the situation or prevent it in the future. Terrible, terrible customer service. Fact is - we all make mistakes, issues happen in every business, in every job. But when they are pointed out - it simply makes good business sense to own up to the problem and make some remedy. Unfortunately, I prepaid. If I hadn't, I would be dropping them like a hot potato.