Brant's Lawn Care, Inc. in West Bend

I don't know how their communication is with existing customers, but I can say that their responsiveness to a potential new customer is nonexistent. Back in June I tried to contact them through their website and by phone, but I could only leave messages despite multiple phone calls (nobody answered). Two weeks later, I finally got a message responding to my website request, and when I advised that I had found someone else, I got a response saying that they only just figured out how to access their website inquiries and basically promised to do better if I chose to contact them in the future. Around Thanksgiving I sent another message through their website inquiring about 2025 services, and as of two weeks later I have no response at all. Tried calling once, got no answer and their voicemail doesn't even mention the business name. I'm done with them.

Our company has worked with Brant's the past few years mowing our clients' properties and they've done a great job. Brant, Caleb, and the rest of the team are great to work with!

It was really easy to submit a request to get a quote, and Sam was here at our home within 24 hours. He was very professional, listened to what we wanted to have done and provided a quote to us.

When they don't agree with a review, they will say you're not a customer. They cause a lot of damage to property after snow plowing, and expect the customer to either pay for it or repair it themselves. High turnover of drivers & employees which lack experience/knowledge of existing properties. Make sure you read the contract. Wrong business ethic, attitude to have in this field of work.

We've had Brant's as our lawn and snow removal company for a long time and are completely satisfied with their service. They work with us to solve any issue we may have. I would highly recommend them.

We have hired Brant’s Lawn Care for a few projects and everything has been done well. They perform the duty and leave the place clean. No complaints.

Excellent service! The crews are very professional, and courteous. They ask me about length of cut (I'm picky), they are fastidious with their work, always clean up after themselves, they are great. I always did my own yard work, but I needed to finally hire a service, and darn it, they do a MUCH BETTER and professional job than I ever did. I'm very happy I hired them, and will continue to use them well into the future.

There have been issues with quite a bit of snow being left on the driveway in large sections every time they've come over the past week, althought they did return to fix the issues. This last snow storm, the workers rammed large snow piles directly into our our 17 foot wide elevated front porch. The contact with our home was so forceful it could be heard throughout the house. The workers were in no way apologetic nor did they rectify the issue. As of this time we don't know if structural damage has been done because the foundation is buried behind under 5 feet of snow intententionally moved there. Additionally, two voice messages and a text have gone without response from Brant's Lawn care. For 2 snowfalls we were charged $540, again without response to our serious concerns.