Kreft Tree Service in Wausau

We've had an usually high rainfall within the last month and our apple tree was uprooted. This was a perfect time to also remove some large bushes from our backyard. Kreft started the project for me on on the morning of Friday, June 21st. Despite all the rain we've received, they decide to drive their equipment into my yard, as their quote was with equipment on my lawn(I didn't learn this until they already started working). This left slight tire tracks on my lawn as soon as they started the work. I greeted them and told them I will be home all day to let them know they can talk to me if they run into any issues. They left at the end of the workday and left all their equipment. They did not bother to inform me they were leaving or if there were any issues prior to leaving. I went over to check the work and found out they left the equipment because they overloaded their trailer and could not pull it out of my yard. Again, with the amount of rain we've received I would have assumed they would be more careful and could have loaded their trailer only halfway. The following Monday, June 24th, I tried reaching out but was unsuccessful. Tuesday, June 25th, they showed up and was able to remove their equipment from my lawn with professional tow trucks. After their equipment was removed, the tire tracks from their truck and trailer were deep and very visible. As their equipment was being removed, I spoke with them and we came to an agreement that they would finish half of the project, fix the damages to the lawn (free of charge), I would pay them for the services already provide, then continue to finish up the rest of the project. I've reached out many times. Upon each successful attempt, Kreft said their phones have been having issues and they will come over to finish the first part of the project and fix my lawn within the next few days. It is now September 17. The tire tracks on my lawn are still visible. They will not respond to emails, phone calls, or text messages. Kreft has very poor communications. They've lied about returning to fix my lawn. They make excuses that their phones are having issues, yet don't return my emails. My advice, hire another company. All the reviews on google about poor communication is not uncommon.

Contacted me back in May, gave me an estimate and said they would show up when weather permitted; never heard from them again. Now, it's too late to try to get somebody else here yet this year. Very disappointed.

Timely and thorough. Pleased with the work. Kreft Tree came in, got the job done, and left the yard in great condition. We were very pleased.

We had Kreft Tree Service remove two large ash trees, and grind out our stumps. We were very pleased with the job Paul did....he was there when he said he would be, was reasonable in price, and we were very satisfied with his work. We strongly recommend Kreft Tree Service, and would definitely use them again, if the need arises.

Got the job done quick, cared greatly about the yard and fair prices. Will be my first call if needed again.

Kreft Tree Service was amazing to work with. They did me a solid favor and responded promptly after a storm put a tree on my roof. They made quick work of the mess without adding to it. Would highly recommend!

Kreft tree services did a huge job for a very close family member. This company was amazing, professional, so responsive to detail. Job performance was WOW! Very concerned about the customers. They not only met my families expectations but, mine as well taking care of my loved one . The process from start to finish was absolutely incredible. Friendly, enjoyable workers to be around for sure.Thank you Kreft tree services. Highly highly recommend.

We had a great experience with Kreft Tree Service. They were quick to return our call, came out within a couple days of us placing the call, were very communicative throughout the process, they did great work and their price was fair. They are also currently working with the City to be able to remove an Ash tree in the City’s right if way. Overall, great company, great people, and fair prices. Would definitely recommend!