W304 S3925, Brookhill Rd, Waukesha, WI 53189, United States
Lawns R Us is a landscaping contractor providing: lawn care, fertilization, landscape, landscaping, snow plowing & snow removal, retaining walls, tree trimming, shrub pruning, ponds, waterfalls, patios, walkways, sprinkler installation, & holiday lighting services.
We had Lawns R Us do our mulch project this year. They did an excellent job and the crew was very friendly and professional. The pricing was very reasonable and we had the job done within a week of the proposal. We will definitely use them again for other landscaping projects that we have planned. Good work guys!!
Customer service issue - Company doesn't return phone calls or explain why a service that wasn't performed and was never billed, suddenly results in a single bill 90days past due; then won't return calls to ask for details and try to resolve. After repeated attempts to contact via phone, during their business hours - even went to their office in person to try to get details about this charge. Still no progress. Finally ended up paying the balance under protest just to put an end to the run around. Look elsewhere - lawn service received isn't worth the administrative issues experienced.
We have been a customer with Lawns R Us for many years. I even had talked my neighbors into signing with them. The last couple years had been just ok with them but this year they have totally lost us as customers. The year started off with them not showing up until the 30th of May for the first application. Others in our area had already had 2 applications by the reputable companies at that time. The only excuse from the office person was that it was too much rain. When they did come out, thier employee desided to stop his machine mid yard, in a fenced yard I might add to place a flag. Unfortunately for us he obviously dumped an excessive amount of product and killed a 3 foot patch of grass. My wife texted pictures to Jason and asked him to come out to discus and we never heard from him.. So the year went, more dead spots and torn up spots in the front from the applicator going too fast in circles. Called the office and never heard from Jason. Inexcuseable for a business owner to not respondAnd to top it off they decided to come out last Thursday with the ground frozen and snow on the ground to apply the winterizer on top of snow. . As it ran off the frozen ground with the rain we had, I’m sure it won’t be any benefit to our lawn. Our lawn has never looked worse. Sadly for them, they have lost us and our neighbors as customers.
Just bought a new home in the area needing extensive landscape renovation. Being new to the area couldn't be happier I choose to work with Shawn and his team @ lawns r us. From re building my back yard patio area to cleaning up the curb appeal it looks like a new home!
They will show up to mow your lawn very quickly but that is about it. It doesn't seem to matter what they are contracted to do because there is NO Spring Clean up and weeds are ignored. If you need a company that will maintain your property, this isn't it. As far as the owners response goes... we are no longer customers. Why would we be?!
They did a great job on our landscaping project - easy to talk to and work with - provided tips and suggestions. Work was completed in a timely manner and it was done well. We are also using them for lawn fertilizing service now. Would definitely recommend!
I met with multiple contractors for our yard. Not only was Lawns R Us competitively priced, I felt that Jason understood everything I wanted. He took the time to educate me on my lawn and how grass grows and the way to care for it, as well as a full review of all of the plantings we put into our new property. The crews work hard and professional. Their equipment is new and well kept. I have hired Lawns R Us again twice for continuing large projects, and I wouldn't go anywhere else!
Lawns R Us is an outstanding landscaping company. They go the extra mile and work with you until you are completely satisfied. Their staff and crew are among the most polite people you will have ever worked with. They go above and beyond when they undertake your landscaping needs. Do yourself a favor and hire them for your next project. You will not be disappointed and their prices are extremely reasonable!
Best landscaping contractor in Pewaukee. From start to finish, extremely pleased with the exceptional landscape team at Lawns R Us. Highly recommended for landscape design.
This is a lawn company. Never hired them. My son works for them so i cant really give a review just that its seems like a good company and they have a lot of customers.
This used to be a valued contractor, but now they stink! Their only sense of urgency on is spreading salt (because they control it and charge when they spread it). The rest of their service has gone way down hill! This is the first time I have publicly criticized an entity online! It is May 19 and I just got done replacing all my parking stops that they are supposed to do as a result of having my winter and summer contract.