Lawns of Texas in Waco

Great friendly service, they were very quick to respond to my lawn care needs. Every part of the service was a great experience. From the first person I spoke with on the phone to the final employee that completed the job 5stars

always pick up the phone ready to help with any lawn service.

If youre a young female and/or new home owner- BEWARE. Apparently not honest or transparent in estimates or costs of services. May or may not lie about what was already told to the client. For example, labor cost being ~100/hr (which is a reasonable cost for labor with an average being $50-100/hr) while on my property vs the $200/hr that was then quoted upon my questioning of the estimate and request for an itemized invoice. I was quoted $500 to repair 3 rotor heads (~$20 each per jimmy), 2 nipples under the rotor head (~$1 each per jimmy), 1 spray nozzle (~$1 each or a couple bucks per jimmy), and a valve box (~<$10 or $15 per jimmy). I was given these dollar amounts after specifically requesting an itemized invoice from Jimmy. I had already looked up the costs of those items and was quite confused with how ~<$100 (being generous) in parts with easy installations came out to a $500 job. Another estimate for a rain sensor was $388. Jimmy on the phone made the mistake of slipping the cost of the rain sensor (~$120) with a 30 minute installation. Even at the questionable $200/hr cost of labor charge youre still not accounting for all the dollars quoted on EITHER estimate. I had high hopes for Jimmy after he came to fix my sprinkler leak. He tightened something and thought he fixed it within 5- 10mins of arriving on my property then checked all zones and pointed out repairs needed as well as helpful suggestions for future upgrades to help save on water costs. I thought he went above and beyond with his customer service yesterday but maybe thats how they get folks? He didnt even charge anything yesterday so I thought him to be an honest man I was down to pay a fair price for his future work but then came the extremely vague estimates. So after my request for the itemized invoice I was called back and informed by Jimmy that he had talked to his boss and their system did not allow them to create an itemized invoice AND that no other businesses ever give clients an itemized invoice for their estimates. No sir, shady businesses trying to get over on people who do not know any better are the ones that refuse to provide transparency in what they charge for and why. Extremely disappointed I will have to take my work and money elsewhere because now I absolutely do not trust this business. I have posted a pic of one of the estimates for repairs so you can decide where youd like to take your business as well.

Literally the worst

They always do a FANTASTIC job! Never cuts corners and makes sure everything is 100%

Outstanding service-outstanding people. Professional, knowledgeable Highly recommend.

I owned of property for several years that had to be maintained weekly. It was challenging for lawn maintenance due to the various elevations on the property. I had to terminate the first service due to reliability and quality issues. I hired Lawns of Texas and from that day on until i sold the land i received reliable, excellent service and quality.

Called Lawn of Texas because I was concerned about my sod. Samuel immediately came over to take a look. He was so great and helped answer all my questions and gave me a lot of tips. If I ever need any lawn service I would definitely use them!

Good people

Awesome the people there are frendly

Every time they mow my apartment complex every vehicle in the parking lot is covered in grass and had been pelted with dirt and rocks. Complete disregard for other people s vehicles. at lease the big commercial crew

Just called for info but no call back.

For the past two years weve depended on Lawns of Texas to take care of all our lawn maintenance and landscaping needs. They have provided superb service throughout this time. We even had them extend our back patio to give us more room for outdoor entertainment. They installed Belgard pavers to extend the patio and also incorporated a fire pit into the architectural design. Now we are blessed with a huge outdoor entertainment area throughout the entire year. All of the employees at Lawns of Texas have a positive and professional attitude. If you need lawn service or outdoor landscaping ideas, they are highly recommended.

Ive waited some time to write this review so that it would be as objective as possible and not clouded with the onset of emotions I had at the termination of our relationship. We contracted LoT from November 2015 through spring 2017. They were used for monthly mowing/trimming and fertilization and in March-August 2016 as part of our pool installation project since we already had a working relationship. PROS: LoT was quick to respond when I initially requested a quote for services; prices seemed reasonable; services were always executed in a timely manner and documentation was left on the door to show it had been completed; when billing was mis-charged the office manager was always willing to look into it and address it accordingly with an appropriate refund or application to our account. Our yard was a mess (probably one of the worst they had seen) because of our own neglect in realizing we had shut the irrigation system off. The mid-level turf program was able to bring it back within 10 months. CONS: I felt as though we followed through with our end of the maintaining the turf program, but when LoT started a landscape/hardscape project in our backyard, they cut off the sprinklers in the front. I had documentation to prove I called to get this fixed, but they still wanted to charge me to replace the sod. The project proposal included sod, but apparently did not include the necessary sod to cover where the plumbing was being laid for the pool (something that should have been a common sense thing since sod was being replaced where the backhoe was entering from the side to dig the pool and was included in the proposal)- when we realized this during construction and questioned this, LoT maintained that it was not in the contract and therefore we were responsible for paying an additional cost to have it re-sodded. (I do believe they may have provided us a better price and used any extras to lay down in the front where the grass had died out). We paid it because I couldnt have half the backyard a muddy mess. Unless theyve changed, their prices are actually not that much cheaper for fewer services (both in quantity and quality) than what Im currently paying/receiving now. Additional services were obviously an extra cost. However, I always felt like if we didnt have LoT take care of it, then there was always an excuse as to why they were not responsible for future concerns regarding things that should have been associated with the services we did receive (Ive seen where LoT has tried to dispute this with other customer reviews. If necessary, Id be happy to provide additional information or documentation to explain my position). We never signed documentation stating we were willing to have our project used as part of their marketing/social media presence. I believe it was discussed verbally at the time of the proposal, but nothing ever agreed upon (that I know of and Ive double checked my contract several times on this. If we did sign something, we never received a copy of it). I have since learned that pictures of our backyard have been used without our permission. For this reason, I dropped my rating from 3-stars to 2.

This company is fantastic. My family wanted a new landscape to update our house as well as have a place to gather with friends and family. I called four companies and had to leave messages for three of them. Some took days to call back. Lawns of Texas answered immediately set our appointment and showed up on time. When they came out, they listened to what we wanted, then asked us to answer more detailed questions from a form they used. Before they left, they set an appointment for us to come to their office a week later. When we got to the office we were shocked. We sat in their conference room and watched our design in 3D. It was almost identical to our house and everything we asked for and more was in the design. Because of their questions, they knew what we wanted and gave it to us. Probably because they did nothing but listen and take notes the entire time. The other three companies did not do this. The other companies took weeks for a design and gave us overviewed drawings. They clearly gave us what they thought we wanted instead of listening to us. The other three companies were large local landscape companies. This was a night and day difference from Lawns of Texas. The neatest thing was how the landscape and our outdoor kitchen area looked just like the video when they were finished. Lawns of Texas did not over promise but they sure did over deliver. They are very professional and do an outstanding job. We have not experienced service like this in a long time. Sold for life Lawns of Texas. Thank you.

We love our new structure they built to cover our unsightly propane tank. We have gotten so many compliments on it, and it was done quickly and quality.

Very friendly people

Great attention to detail and very Hardworking, A true professional.

I hope customer service improves. Because I would not recommend them to anyone now. The staff for current customers never answer the phone and the voicemail is always full. It usually takes getting someone in the billing department to send a message about yard work, since nobody else answers. They had been mowing our yards for almost three years. I got my own lawnmower fixed and decided to do it myself. So I cancelled service. But they still came to my house. During that service they knocked lose a gutter after they had cut the cord to my electric gate. I asked them to repair what they had broken. They said that they would not. Instead, they would report me to the city. It was disappointing that Travis Clarks would damage my property after three years of servicing multiple homes. But it was just plain offensive that they would attempt intimidation by calling the city because I requested them to fix what they broke.

What lawn company doesnt have a push mower? They came to my house mowed the front yard but cancelled our services because they didnt tell me they dont have a push mower when my fiancee and I already told them that the entrance to the backyard fence was a one gate fence. So those who have fences in the backyard with one gate dont waste your time with this company at least theyre reimbursing half of the money that I paid for

Our lawn was dying, I called Lawns of Texas and they had someone out that same day to explain the issue and what it would take to correct it. They were very reasonable and saved my lawn.

I hired this company to keep my well maintained lawn in good shape while out of town for 6 months. I purchased their recommended plan for fertilization. After a couple months, I noticed that there were patches of areas that appeared to be dying. They advised that it was a lack of iron, and that they would fix that with their next feedings. The dying patches were getting larger and my concerns were not being responded to.(had to leave messages, got few replies) After numerous calls and emails, I finally got ahold of someone in management that did go by and look at my dying lawn. They agreed that it was now in terrible condition. Their response was that I needed a new lawn. I went from a very nice lawn to dead lawn in 6 months thanks to their lack of professionalism. They would not stand behind their so called guarantee at all. The owner told me I would have had to purchase some sort of watering plan, that was never mentioned. I would highly recommend that you stay away from this company. I have to completely re-sod my yard now. I hope this review saves others from my misfortune. Run away from this company as fast as you can.

Fantastic service as always. We live in very wooded area by a creek and have a bad mosquito problem. Lawns of Texas treated the lawn, and we have not had a single bite since. Highly recommended.