5828 Ward Ct, Virginia Beach, VA 23455, United States
TruGreen provides local, affordable lawn care in the Virginia Beach area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Virginia Beach community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 757-460-6620.
Jessie arrived right on time. He described what he was applying and asked if I had any questions. Jessie was very polite and professional. He thoroughly treated the yard. The yard is looking good. Thanks TruGreen and Jessie.
Mark did a very good job with our last treatment. He left good instructions on care. Our yard has greatly improved this year. I’m sure we will have beautiful green grass in the Spring. I’m very satisfied with True Gree.
Terence is an awesome tech. We discussed my areas of concern in getting grass to grow. He offered simple solutions and promised to follow-up. Thanks for having “T” on your team.
Jeffrey is probably the hardest and most reliable worker you have. Rather than spray my trees and shrubs in the rain knowing it wouldn't be of any effect, he waited patiently in the driveway for it to quit raining. I appreciate his services so much Along with his awesome work ethics
Jesse and Jason were outstanding. They both brought a lot of positive energy to the job site. When I have the lawn done again, I will specifically request they both show up to complete the lawn services. Job well done!
William H and Cecil B are the best technicians that have been to the house. They are always friendly and professional. They always remember to latch my front gate. This is important to me because I have had problems before with technicians not latching my gate and then my 3 little dogs get out, and I live on a busy street, so it’s very dangerous!!!. I appreciate the care they give to my yard.
These guys absolutely murdered my brand-new tall fescue sod installed in October 2022. The first picture was taken in January 2023 before purchasing a TruGreen contract. The second two pictures are the current status as of August 2023. When I called to express my displeasure with the awful state of the lawn, TruGreen dispatched a “senior technician” who left completely unhelpful boilerplate recommendations like: 1.“Mow often enough” (no duh). 2.“In the absence of rain, water 1-2 times weekly” (see comment for #1). 3. Stay off areas until treatment has dried (despite the same notification stating “no products were applied”). When trying to speak to an actual local technician, all calls route to a national call center where a polite operator proceeds down their excuse flow chart detailing how the customer is to blame for their awful service. The icing on the cake is having no mechanism to cancel an automatic subscription to a recurring annual plan until all service is complete for the current calendar year.
I wish I would have read these bad reviews before my husband signed up for true green. We could have saved so much money and frustration. What everyone is saying is true. Our yard is a mess and we paid for seeding that did not take despite watering it and doing everything correctly. They are out seeding an aerating today when it's in the 30s. They are simply taking peoples money, having technicians rush through services and not seeding properly and then insinuating that it's because we walked on our lawn and didn't water it. We seeded last year and it looked so much better than what true green did. There is no growth after 3 weeks of it being seeded and am so livid that they won't offer a refund. It's mind blowing that they just want your money, rush through services and won't take accountability especially when it's too cold to properly seed and it grow. They won't give me a refund or come see my yard to see what I am talking about. I am canceling my service with them and will never use them again and ensure I let anyone who is looking for lawncare and seeing know to not use them. They do not make things right when they do wrong. They simply state there's nothing they can do and don't offer refunds. They came and resseded upon request and it's already too late with how cold it is to ensure proper germination. We paid for nothing and it's not okay that they can't offer a refund for their technicians rushing through seeding by speed walking. I have it on camera. Would never recommend their services.
Outstanding job!! Very nice and customer service oriented. Thank you very much.
Lawn is looking good. Mr Donald seems to know what he is talking about. Thanks
Professional and quick.
The technician reported on time and knock on my door and explained what he was applying to my lawn, I appreciated that
Mario is a pleasant employee and did a fine job on my lawn
Mario was absolutely a wonderful person to chat with did an outstanding job with explanation of what was going on
Jesse couldn t be more cordial or informative. Also, he is extremely efficient.
Absolutely THE WORST lawn care company! They killed our grass, fed the weeds, and then, ignoring where we had staked out the drain lines for our sump pumps, they ran over them with their aeration machine, punching holes all along the drain pipe - damaging nearly 90 linear feet of pipe, causing over $1500 in damage! When we called to talk to a supervisor, we were told that we would need to wait for a General Manager to call us back in 24-48 hours (!) since the person at the call center didnt have the name/number of the local TruGreen office. Dont waste your time or your money - what losers! BTW - we canceled them!
Xiaomora is the best Specialist, Ulysses is a close second. Please give them a raise in pay. ASAP
Our rep covered the yard well and was very friendly and kept me informed.
Excellent service
Toni is always very pleasant. She gets the job done in a professional manner.
I like this young man. He is very professional, polite and a pleasure to be working with my yard.His name is Cecil
I liked that I had received a text message letting me know that Jontez Y was going to be at my address soon to perform my TruMaintenance Lawn Services followed by a text message saying he had arrived. Jontez Y was professional and polite. He was able to answer all of my question and give me recommendation for my lawn and landscaping. I was provided a Lawn Assessment. I would request again for his services. I was pleased that I received a text message saying that my Trugreen Specialist Tree and Shrubs maintenance was going to be arriving soon and that Joshua S has arrived. He was professional and friendly. I was very impressed with his knowledge. He explained everything that was going on in my lawn bed and gave great recommendations in how to improve my condition and the importance of being on the plan and what it will do with the application of the fertilizer. I wish that he was outfitted with the application to treat shrub infections that he didnt have outfitted on his truck but will apply on his next visit. I would like customer service to be improved. I had asked for a call back nor an email from a TruGreen supervisor and didnt receive one back to request my concerns from my previous treatment. I even tried reaching out to Andrew (Drew) by phone and text message and no return response. I did have a good visit by the specialist Ulysses P. He walked my grass and answered my question. He was professional and polite. Once he put down the granular fertilizer with the push speader, he used his blower to blow it back onto my grass rather than the previous time when it was left behind in my neighbors driveway as well as mine that I had to go out and blow back onto. He left comments and note card on my door.
Very quick response and good customer service . Jesse F good manner and his assistant
Best lawn care service that I have had. Tried others for a little bit but came back to TruGreen and satisfied for the most part just wish they would assign one specific person to my property or route. 17 year customer
The specialist William explained what he was doing today and I am very satisfied with the service.
Cameron is great. He asked me about my concerns and chose the treatment to address them. He is very courteous, respectful and knowledgeable.
Service was excellent, Technician Beejay Seever was great, worked around things in the yard that I had put up for XMAS, went above what was necessary. Thank You!
No problem so far! Great job Daryl
Mr Kash is always very professional. We really appreciate your job .
Outstanding knowledge of my yard. Fantastic service.
Kvon B did an excellent job on my lawn today. He was very pleasant and professional. Kvon let me know what he was doing today and after I discussed with him problems I saw in my yard he treated the lawn accordingly.
Great service.
Kash F. Came today to reseed my lawn. He did a great job and now all I need is good warm weather and my irigation system to water so the grass comes in. Thank you so much Kash for the job well done. Enjoy family and friends this Thanksgiving Day.
My yard after 2 treatment it is really starting to look great
Terrance and Darius performed aerating and overseeding at my home today. They did an excellent job and were exceptionally polite and professional. We look forward to another beautiful lawn.
I ask them to give me 24 hour notice before they come to do a service and that doesn t happen half the time. We have a fence that needs to be unlocked so we need to know in advance if someone is coming. We have a small area of grass in the back of our house that always gets missed unless you are there to remind them to spray the back.
Brandon did a fantastic job he sprayed everything that he was supposed to and he took his time
Wonderful company they came back to reseed some bare spots without question. People are always asking who does our lawn.
Rodney and his partner did great. They made sure that they seated all the bear spots in my backyard and I appreciate them doing the job they did.
Very good service and fast.
Jesus R was first rate. Personable, informative and meticulous in the fertilization of our trees and shrubs
For the money you cannot beat TruGreen it takes a couple years for all the weeds to get out of your lawn but after that it is great.
They take great care of my lawn.
David , showed up and did his thing, quickly and processionally great job.
All went well.
True Professional
Kvon was super friendly and I showed him some spots in the yard that my yard people killed the grass so he made sure there was extra seed to grow over there. I have had service with TruGreen seems like forever. My yard always looks better than the neighbors. Kvon was just so polite and nice.
Great tech very good work
Summer of 2023 my lawn was dried up and looked thirty! True Green worked on my lawn to bring it back to life. After air ration, loads of rain and fertilizer my lawn was the talk of the neighborhood! Thanks True Green! Evelyn G. Positive
Cecil provided very professional service keeping me apprised of his progress.
It takes many seasons to establish a thick fescue lawn in the fields of Moyock. You have to gain control over all the natural wild grasses and weed seeds that drop in with the windy conditions. TruGreen customer service is outstanding and always follows up with a call to ask if the issue has been resolved. Who does that these days?
Technician was efficient and sprayed the yard and knocked down waltz nests.
Seems to have completed the scheduled service. Would be great if the technician do the work the first time.
Mario advised as to the service that he was providing, and answered all of my questions and concerns with knowledge, and professionalism. He is an asset to TruGreen Lawn Care
Id like to thank Mario R. For his Excellent Treatment Service Today. He didnt miss a spot on todays treatment. Id like for him to do all of my Service treatments in the future. 5 STARS PLUS
Courtney was a pleasure to speak with. He asked what/when had been done and changed what he did. Appreciated him thinking about what to do.
Very polite and did a great job
Timely and professional.
TruGreen has worked miracles on my lawn, which had previously been a mess. I strongly recommend TruGreen to my friends who are interested in improving their propertys appearance.
Very nice specialist.
Donald and Dylan went above and beyond with their customer service and I am very appreciative. When they arrived, I was in the process of mowing the grass. Dylan volunteered to finish up for me in 85 degree weather and he knocked it out in record time! Donald gave me some valuable info as far as the type of grass we have in our yard and some tips as well!
Dvon And coworker did a great job. I will recommend them again.
Need bet communication
Two-man crew came today to aerate and seed the lawn. They were efficient very polite. Did a great job. Listen to my concerns about parts of the lawn at I wanted to do extra with and they made sure they were all covered.
Joseph was very professional and answered all of my questions.
Was interested in a quote for mosquito service. They provided a quote of $304 for 4 applications and then $861 per year for mosquito and yard treatment. They wanted me to prepay for the service during the call even though I told them I had a work meeting and wanted to speak with my family about it more first before moving forward. I barely got much information about the service since Im not as familiar with the company but then they started getting so pushy about me signing up right away and that it would only take a few minutes to get my card info. Once it was clear to them I wasnt going to pay right then and there, they got annoyed and hung up. I probably would have reached back out if they were nicer about it but because of how rude they were, I will not even be considering them.
Great service!!
Specialist was courteous and very through.
Josh was great to chat with today!
We love Truegreen tree and shrubs service. William Hamilton is great! He knows his stuff and always go out of his way to answer and address any concerns you have. Thank you both!!! Positive
The specialist, Donald Papinau, always does a great job.
Ulysses P was very professional and answered all my questions. I am upset that after talking to a representative about a soil sample they still didn t relay it to the specialist who sprayed my yard. So out of 3 treatments I have yet to receive my soil sample.
TRUGREEN helps us keep a beautiful green lawn all year! Great Service Staff particularly Cameren!!
They did a thorough job!
Came to our door, notified us they are here and why, promptly commenced the airiation and overseeding; promptly completed the paperwork and continued on their day. Two very professional men and represented his company well.
I have had great service from Trugreen
Friendly representative. Answered all my questions to my satisfaction
Excellent customer service.
Great professional service
At some point in time our contract calls for aeration. When will that occur?
Great service!@
THE SERVICE IS ALWAYS EXCELLENT. QUALITY PRODUCTS AND TIMELY SERRVICES
He did an excellent job and was careful around our gardens.
My lawn is improving like wild fire , continue your journey
Cecil was very polite. Let me know what services he was performing today. I watched as he worked and Cecil was very efficient. Always satisfied with my services I receive and enjoy speaking with the representative with your company.
Always very courteous and is able to answer all my questions. Thank you so much.
Used to enjoy getting my yard done. I still enjoy getting it done however I don t like the price and I realize everything around us is going up in price. I just can t afford it anymore so I just have to Cut down on how many visits I have from Trugreen
Lunis did a great job today, covering everything at our house. He paid special attention to some new grass that is being grown under a tree that is still thin. A+, great job!
Cameron my technician was very thorough and knowledgeable.
Karl M. Came to service mosquito defense and what EXCELLENT job he has done. He took his time and make sure all the are is cover.
The guy comes out, does my lawn, then leaves a detalied explanation of what he did and thoughts on my lawn. Great service :)
This is a blind faith review since I was not on site when Davis W came to provide service. I waited until 1:22 pm for TruGreen to arrive before I had to go down to Lowe s to speak with cabinet designer before she left (my kitchen is undergoing post water damage renovations). I did not pass a TruGreen vehicle on the way down the mountain nor did I pass one on the way back up. I also tried to track location of technician using the link on the app but it is meaningless since it just shows the house location. If it is supposed to track the technician, then either the service was down or the technician was not on the mountain since I blew up the map all the way out to Chattanooga and saw no location data. However, I received notification on the way up the mountain that my service was completed and when I arrived at home, I had the sign in he yard and the door hanger in front door. I would have really liked to have talked to the technician but it didn t work out this time. My biggest complaint is not with the technician but with TruGreen s notification of arrival messaging. It says we are on the way but I received that early in the morning and had other things to do and I simply couldn t wait around that long. Need better arrival window information in the future. However, I am looking forward to seeing my yard improving.
Kevon Bond was the best technician I have had the pleasure of speaking with in five years. At one point, I wanted to cancel my service, but Kevon restored my faith in TruGreen! He came to the door and introduced himself. He had a pleasant demeanor and shared what service he would be performing. He asked if I had any concerns about my lawn and suggested when I should water after this service. He was extremely polite and knowledgeable. Where did you get this guy? I sincerely hope he continues to service my lawn because he represents the reason why I chose TruGreen over 20 years ago. Thank you Kevon Bond for the best service in five years!
Adrian arrived on time and the lawn treatment was professionally done. He was cordial, responsive and performed good quality work. I trust that the TruGreen Service will transcend toward producing a beautiful lawn with great value.
David A did an exceptional job while applying the trugreen insect and scrub product at my house. He is so professional and a great representative/worker for trugreen!
Great service and happy for the advance notice of arrival
Very pleased with my service hoping my yard be very pretty soon I can see a difference in my yard is coming along
Great communication. Lawn looks great. Cost of seeding/Aeration really went up, I understand inflation but I mean way up.
Tony is a very pleasant person. She explained what she was going to do. She was efficient, and fastidious. You can tell she enjoys her job.
Good job on first lawn care of 24 Thanks
Very polite
Grass is thick and green I had to buy a new zero turn mower. I was using a self propelled push mower and it was too difficult, like walking in sand.
I asked Toni to have some one call me concerning my back yard. I would like to know the price on thatching and reseeding it this fall. She did a very good job and was very nice to talk with.
She was very professional kind and did a great job!! Keep up the good work!!
Jontez was wonderful! He was friendly, knowledgeable and answered all of our questions.
John is absolutely the best!!!!! He explained the whole process and answered all of my questions
Thanks. No complaints. Tech was informative and polite.
Had my first service today. The TruGreen technician was very professional and answered all my questions.
Great product ( mosquito defense service)
Very thorough job and efficient as well!!
I use to do my own yard from fertilizing, seeding and weed control. I remember that Virginia Beach had a bad seasonal environment and my yard had weeds that were difficult to remove. I called trugreen and could not be happier. The yard is fully healthy, strong and green. Thanks
I am happy to see such a quick improvement in my lawn after beginning the service with TruGreen.
first year using TruGreen. Excellent results. Had a few problem shaded areas (Hampton Road); the company was very responsive and a Cameron Rutter assess the property the very next day after I called. Having a degree in horticulture! -he assessed the problem and took immediate corrective action. After his visit, I had a better understanding of the complexities of Lawn care and appreciate having such leaders work for TruGreen! -retired Military.
He did a wonderful job and even locked the gate back up for me
Ulysses Pearson has been taking great care of my lawn. It has never looked this thick and dark green. I have received several compliments from neighbors and friends. I have highly recommended this service to others and one of my neighbors has now started with Trugreen.
The Technician was Mr. Marquez Pope. He was very professional as he spoke to me about my yard and the service he performed today. I really enjoyed speaking,listening and learning from him.
Ryan D was very informal and professional as always. Thank you.
Donald, from day one, has been extremely professional, knowledgeable, friendly and helpful! I always look forward to his visits. I wish he came every time!
Jason came to our door and explained the entire treatment. Very thorough and no mess for me walking the yard as a do-it-yourselfer!
Hi, Today, Joshua Spivey came by and was very pleasant. He told us what he planned to do. I mentioned blueberries and figs in growth phase. He saw them and kept the spray away. TruGreen is fortunate to have a professional who appears to enjoy his work, while being very conscientious. Mary
Excellent service.
Technician Leonel was very professional and courteous and answered all my questions. He walked my yard with me explaining what he was seeing and offering tips to get my yard in good shape.
The technician was very knowledgeable and answered all of my questions. He gave me some good tips on mowing the Bermuda grass.
Professional job and friendly
Hi I just started my service with trugreen and I gotta tell you if your lawn is suffering call them this is my 3rd treatment and what a difference already after the 2nd treatment weeds are gone thicker healthier looking grass so Im telling you they are the best call em.
Great customer service.. thank you Joseph!!
Friendly and effective communication!
This was my first application and meeting the technician. He was pleasant and thorough. He explained what he was going to do today. However I was under the impression that my grass would be planted in a month or so as told to me by the salesman. The technician told me grass would not be planted until the fall. Not happy that I have to wait to see beautiful grass growing until then! At any rate we shall see!
Very satisfied with the service. There is a spot in the front yard on the right side of the driveway that looks like its solely being choked out by the new grass.
Very pleased!
I am glad I got to meet RONALD STEWART today. He carefully explained the treatments that he planned to apply to my lawn and what I could expect from them. My lawn looks great this year and I have TRUGREEN and a Technician like RONALD to thank for it. I hope to see RONALD again soon.
Bryce did a great job. He was friendly and professional. His customer service was outstanding
An absolute Great Job, Donald, and apprentice, Thanks!
Trugreen rocks hands down . I have hired local landscape techs multiple times to take care of my lawn and nobody has the flexibly of service and results that Trugreen has.
Great customer service and very detailed
Ulysses came to the house as promised. I met him outside (at a good distance away) and let him know I was sick, but the yard was available to treat. He was respectful and very professional about everything, then made quick work of my yard.
Courtney did a great job and gave great customer service. The lawn is looking the best it ever has over the years. I m very pleased and satisfied with TruGreen.
Lawn is starting to look better
The technician was very thorough.
Rodney was earlier than expected. He was curious and explained what todays service was for and application being used.
My yard is a showplace! All the team is so kind impatient! It is worth every penny!!
The technician was very thorough with lawn treatment, and also very kind.
Always get great service. Yard and shrubs look great with their help
The tech was very thorough and covered the entire yard and even took the time to explain some things to me.
Great customer service. Explained the process. On time.
I truly have the BEST grass in my colder sac all because of true green
Amazing service. Ryan was awesome explaining everything he was doing
Great guy..thanks for your service
Prompt, efficient, professional and very informative. I plan to follow their recommendations and look forward to sharing the results
Terrence does a great job for us every time he s here. He works professionally and watches out for things we may need to address. We appreciate him and the job he does for us!
Service technician was very professional and courteous. Took time to explain what application he was applying and what it treated.
Darrell was excellent! Very knowledgeable and was able to give helpful advice and treat my problem!
Ask for Toni to be the one who works on your lawn! She is amazing, caring and genuinely nice! The best representation of A+ service! We need more people like her in our world!
Tech friendly and beautiful smile. Make me feels like he really care about getting my yard in shape and as his beautiful smile.
TruGreen has done a great job of bringing our lawn to its full beautiful thick and green potential. Thank you TruGreen for your excellent service and professional technicians!
Technician was very professional and explained his assessment thoroughly.
on time and professional
Jason T preformed my service with punctual and courtesy diligence. He was attentive to my questions and areas of concern. I am highly satisfied.
Jason was very helpful in explaining what he did to day Jason Taylor Branch# 5730
Donald always takes the time to answer my questions or my concerns. He always addresses them. I think he does a fast and accurate servicing on my lawn, and he always Tells me if he has any concerns about the yard that I need to address such as watering or cutting
I have received outstanding service from TruGreen over the years that I have had them service my lawn. They keep me informed about what they do and have my lawn in great condition.
Good service
I would give negative stars if I could. My husband and I have put in hundreds of dollars into this company. I m writing this post due to: 1) The personnel would come out and service our yard in a complete rush. We would watch them basically run up and down our yard thus causing their gadgets ( that sprinkle fertilizer or seeds) to spray everywhere but on the grass/needed area. I had thousands of grass seedlings growing in my flower pits. 2) Not once did they ever de-thatch the yard before placing grass seed. This was after supposedly killing all the weeds (that never died). 3) the personnel working forgot to grab the correct seed. They sprinkled what they had on hand thus causing our yard to have multiple different types of grass. Some areas would grow in large balls. 4) we watered the heck out of the yard (having $600- 1000 plus water bills) and the ENTIRE yard eventually died completely. 5) we complained for months saying the yard died. something is wrong. We called the main office numerous times. They kept saying we didn t water it enough. They said that a manager would come and visit to see the yard ( we never heard from the manager) 6) They kept servicing our dead lawn!!!! They fertilized dirt with no grass or seed!! 7) we got fed up with waiting for a manager that we called to cancel. Not only was all of our previous calls and complaints NOT recorded in the system, the same person we talked to many times pretended to not know we ever had issues and suggested, again, to have the manager come out! 8) After canceling we got a call from the manager. They said that they need to service our lawn we said that we canceled. The manager was completely confused and asked why. He then demanded pictures . Unbelievable!!
After three years still had continued weed growth. After canceling I recieve multiple calls per week even after I told them to stop. If they continue this harassment Ill be forced to get my lawyer involved.
Very disappointed...my grass is ruined and I thought it was just me but I have pictures of my friends grass and hers is ruined as well
Great job!!
Donnie P. Provided great lawn service and answers all my questions!
I m very happy with TruGreen!! I ve used them before and they are always professional.Tyree P. Is Awesome!!!!
MARIO PROVIDES FANTASTIC SERVICE AND WILL CONTINUE USING THEM BECAUSE OF HIS DEDICATION TO HIS CUSTOMERS.
Mario was very courteous and told me what he was doing to my yard today and how to maintain. Awesome service!
Kellen Becker did an excellent job very pleased. He was very helpful answered my questions . Please let supervisor Jeffrey Doolittle know.
Trejzhon was very prossional
Donny knows his lawn care he has been servicing our property for almost five years and we see the difference in health of the lawn, thank you. We would highly recommend!
service was great the specialist Ulysses explained what was was being done and how it will effect my lawn
Customer service great! Stands by their products! Our yard is the best in the neighborhood by far!!! Thank you TruGreen!!
So far so good
I used this company in the past and then unwisely thought that I could do it myself, and found out how quickly and more expensive it was to do it myself and there was no guarantee or warranty then either. So I am back with this company and loving it!
On time and professional
Recently came back to TruGreen after living in a condo (using COA-provided lawn service) for several years then moving to a single family home last month. Setting up was easy with the customer service rep. The TruGreen app made it easy to pay and receive updates on service appointments. And the tech was prompt and friendly.
We are very happy with our service and our technician.
My yeard is the only one that is really GREEN!!!!!!!!!!! Thanks to TrueGreen
Excellent first service by Isiaha C. Pleasant, professional, and provide precise attention to our lawn treatment requirements.
Bryce and Donnie were very helpful and knowledgeable. Looking forward to seeing results. John
The team of two were on time, courteous and got right to work. We appreciate their professionalism!
The service is always done promptly by trained professionals. They explain the process and ensure you get the desired results
Ulysses did an excellent job on applying the treatment today! I appreciate him!
I have had TruGreen Mosquito service for 3 years. Every tech who has come to my house is completely professional and courteous, and Im able to be outside in my yard! I highly recommend them.
I m normally working when the service is being performed so I haven t had the opportunity to talk to the provider. The one time I was there the person was knowledgeable and courteous. All I really need to know is that my lawn looks a lot better now that I have the service. I m looking forward to the aeration and seeding in the fall and next years lawn. In the days leading up to the service they keep you informed by text and after provide a good report on what was done.
Wasn t at. Home but appeared to have done a great job.
I love my trees and shrubs treatment. Still out on my lawn treatment. Waiting for application tomorrow to see if they kill all my weeds especially button weed.
Not sure was not home when service was done so I dont know if all areas were treated. So I can not give a sound review at this time. Would like TONI S to give me a call to discuss what areas were treated.
Great lawn care
William is always knowledgeable and offers great advice on ways to improve condition of our trees and shrubs.
Fertilizing and weed control service has been excellent.
So far so good, first application so well see,
Elijah & the other tech did a thorough good job aerating & over seedling my yard in Chesapeake this morning; thank you!
Very professional and knowledgeable about the process.
We chose Trugreen and are so grateful that we did! Our service has always been on time, professional and at times somewhat impressive and amazing to witness. Every employee we have interacted with has been polite, friendly, respectful, kind and professional. We have taken care of our almost one acre, tall fescue, manicured lot for years. Our yard has never looked as good as it does this year. We highly recommend Trugreen for all of your landscaping needs. Thank you, Rob and Janice
Talked with him about my concerns and he responded very professional. Gave very helpful advice and response.
Did a great job and went the extra mile to explain how the service works and tips too do to help my situation.
Everything done today wad done professionally and politely. Will need to wait 7 - 21 days to see effectiveness
I ve had service for over a year and they say, guaranteed! No, they didn t even know what Virginia Button Weed was, it totally took over my yard and now my front yard is a big weed. You can call all you want and they will come back out to spray, but it will be for nothing. It s the worst my yard has ever looked, but they re sure will collect their money. THERES DEFINITELY NO GUARANTEE, with their work.
Kellen B, is a very good technician! He is prompt, knowledgeable, very professional. Easy to talk to. I wish he could be the only one to do applications to my lawn. Russell Positive
Great work ontime
Outstanding service, lawn professional talked to me about service and answered questions. Would definitely recommend trugreen!
Dominique was thorough and took his time making sure all areas were treated. My husband and I were very pleased with the service.
Tru Green really does help maintain a healthy yard and good-looking hard. We appreciate all the staff who have maintained our property over the years. Completely satisfied as a customer!
My experience with TruGreen has been very good. They are responsive when you have questions and take pride in what they do. Thank you to the Virginia Beach crew for treating my lawn! Highly recommend this crew.
Technician Lenord was most helpful and answered all my questions and concerns. Thanks for doing an excellent job Lenord !!
Joshua was friendly and knowledgeable. He noted some issues and gave some suggestions to address them.
TruGreen customer service was excellent the rep was professional and knowledgeable when answering my questions and explaining the condition of my spruce trees. Thank You TruGreen I look forward to working with your company!!!
The tech did a great Job aerating the lawn. Great job.
My lawn looks great after a couple of years with Trugreen. It takes time for the results to show, but if you give it time you will enjoy a beautiful green lawn.
Good job but expensive
I have been so pleased with the lawn services provided by TruGreen. It s a great service at a great price. The technicians have been very professional and helpful.
I recently used TruGreens lawn care services, and unfortunately, I was left quite dissatisfied with the experience. While I had high hopes for my gardens improvement, I encountered a few issues that need to be addressed. Firstly, the application of seeds seemed haphazard, as they were scattered onto pavement and rock areas where grass growth was unnecessary. This resulted in an uneven and unsightly lawn. Additionally, the billing process was problematic. I was charged $486.00 without prior notice or explanation. Furthermore, my attempts to seek a resolution were met with poor customer service. I requested a refund and account cancellation, but the process was difficult, and my request was denied. In the end, I had to resort to disputing the charge with my bank, which was not an ideal solution. I believe TruGreen could greatly benefit from improved communication, transparency, and customer service. Its my hope that they address these issues to provide a better experience for their customers in the future.
Ulysses was very personable and explained what he would do today. He did a great job. Thank you
Outstanding job the tech was very professional and cleaned up when he was finished
All of the above would still not be enough to describe your employee Terrell. He was so wonderful. He cared about what he was doing. He took the time to be sure we were satisfied customers and we certainly were. So thank you Terrell for your outstanding service given to us on today. Of all your employees that have serviced us he truly exceeded them all. Truly he made our day. Looking for good results in our yard.
I had a great experience using TruGreen s aeration and seeding services. Rodney and Carlos were very friendly and professional. They paid attention to the details. Great customer service.
Requested a lawn aeration and seeding, and they were here the next day. Gave me suggestions and were very professional.
I m a first year TruGreen customer. So far so good but am concerned about July/August weeds.
Service was not bad. As a whole, I am dissatisfied with the pushiness of the Front Office to contact me on multiple occasions as for my reasoning to no longer require their services. I informed them that I have a family member who does the service for me now, and instead of leaving it there they wanted details of what he would be doing to my lawn, if they were licensed in the state, and so on. Me explaining that I m unfamiliar with ALL that he does to my yard but I trust his judgment was an unacceptable answer for them. Pro Tip: If I was very familiar with the process, wouldn t I likely do it myself? I get you guys are salesman, but c mon.
Many years with multiple properties
David B continues to represent the best of TruGreen. He deserves way more than the 5 star rating! Thank you for excellent service for my lawn aeration and seeding. I m a long time satisfied client with Trugreen.
I am not home but would like to find out when I can plant grass seeds after the treatment today.
Bill Hamilton provides excellent service. He always has an answer for my questions concerning my trees and shrubs.
I didnt use thier services but they still felt it was okay to block my driveway with their truck.
Mike and Paris worked diligently on our lawn this evening, seeding and aerating. They were friendly, professional and ensured our questions were answered . We appreciat all they are doing to restore our lawn . Thank you.
Isaiah C.very friendly and professional very very good job
Mr Seevers was on time and left detailed information for what was done and what I should do. Exactly what I needed. Thanks
Really nice guys make me glad I signed up
Destroyed my lawn
I have been using TruGreen now for over 3 decades and two residences. They are by far the best service for your lawn that money can buy. My lawns have always looked like golf courses and usually one of the best in my developments.
This young man is the best of all the techs I meant. Beautiful personality very professional is courtestous. He show me genuine empathy. God has truly blessed you with a great young man.
Today I was actually home and able to talk to Daryl. He was polite, professional and knowledgeable about the treatment he was doing. Instead of the oil treatment (which I hadn t heard of before), he fertilized the bushes. He explained that it wasn t cold enough for the oil treatment. It would probably be done in January. He explained that the oil treatment killed the new bugs and their eggs so in the spring time there wouldn t be as many bugs. I appreciated the information he shared.
Kellen did an outstanding job on my yard.
Personnel are always polite and professional.
We love our service guy, Jeff! He takes good care of us and always answers any questions I have.
Ulysses was on time. He was very friendly, knowledgeable and explained the process.
Beejay did a great job. I request technician ring the bell before start application and he followed it. He explain the condition of my lawn and answered any questions I had. Thanks.
TruGreen is transforming my yard into a much better place. They have been easy to work with; though there have been a couple of hiccups. Mostly billing but they resolved them greatly to my satisfaction. I would recommend them and all their crew. Jeffrey did my shrubs this morning and went the extra mile getting all my azaleas and there are a lot of them! Thanks Jeffrey!
TruGreen came to treat my neighbor s yard this morning. They parked their truck next to my house, put their truck ramp on my yard and drove their equipment on my yard. I went out to talk to the servicer and he said it shouldn t do any damage to my yard as I am staring at visible tracks in my freshly treated grass. They should be more respectful of other s property and not be on it if it s not the yard where they are doing the service.
Michael was polite and fast. Did not realize he had done all the yard in a short amount of time.
A lot of people say they dont like tru green but I like them maybe its their yard you have to do the work as well put both together you have an amazing yard year around
Techs not doing as per the advertisement
Very professional, knowledgeable and caring.
We have been using TruGreen for many years now, about 20 years or so. My wife and I are pleased with the results and havent had much else to do but cut and maintain the yard. TruGreen has been good to us and our yard. Would recommend them to anyone looking for someone to help maintain their yards.
On time and complete service
David was very friendly, and helpful in answering my questions. Thanks for the service today David. Ms Singleton
Daryl always does a great job. Our bushes were in bad shape until we started having them treated by TruGreen. Thank you