3424 E 41st St, Tulsa, OK 74135, United States
LawnStarter makes lawn care easy for homeowners in Tulsa, OK. Our end-to-end platform connects customers with highly skilled, professionally vetted lawn care services in Tulsa to take the hassle out of lawn maintenance. LawnStarter delivers a high quality, efficient experience that saves our customers time and hassle, so they can focus on what’s most important to them.
This is a terrible company. We have had multiple issues with this company, the worst of which is them rescheduling us multiple times in a row after not showing up and just never mowing our lawn in 4 weeks. After multiple conversations with customer service we were told, “we will make sure someone shows up today that is highly rated”, once again a no show. When they have showed up in the past it was 50/50 whether or not the lawn would look decent. On top of that, our very first lawn mow through LawnStarter resulted in our glass storm door being broken. Just can’t say anything good about this company.
It doesn’t matter if your grass is high or low damn near dirt, these people do a terrible job! They don’t pick up the cut grass either. Then they have the nerve to try holding people hostage by requiring 3 mows before you can cancel service. Just throw the whole company away!!!
I actually worked for them and used the service as well. I honestly think the gentleman that came to my house I'd rate him 5 stars. Very knowledgeable and lawn starter I've been with 4 yrs there understanding they work with you I think their becoming a better company each year.
Lawnstarter is using MY PERSONAL HOME ADDRESS as their business location in my city! I once used them for mowing service, and now they advertise locally using my own home address as their business address. I even get their mail! COMPLETELY UNTRUSTWORTHY! If you use them, they might advertise YOUR home address for their business in your city!
Terrible service. Never did our first business with them. They never showed up. That morning he sent a message saying that he would not be able to show up till the next day when we were scheduled for Friday. That did not work out. When we are scheduled for an appt, that needs to stay the same. Then we get a message claiming his truck broke and the message did not go through. They said we needed 3 mows before we can cancel. We did not even have one mow and do not think we should have to follow this rule when the guy cannot even show up when he says. This looks very poorly and will NOT recommend them! Edit to add: The guys name is Michael Phipps. When my husband responded that it was unacceptable and said he wanted our service cancelled, the guy said "you can do that yourself!" He also blocked him from contacting him again when he asked for his supervisor. Edit to add: we did speak to someone. They did cancel our service without the 3 mow minimum. The tulsa location is the one we had issues with. I can’t speak for the other locations but will still say I would not recommend.
Used this service for my elderly mother because I reside in Texas. TERRIBLE customer service. There was one period of 5 to 6 weeks where scheduled appointments were not kept and the lawn literally grew out of control. Customer Service was useless. After this was finally straightened out I got two cuts and was charged long grass fees that were equal in charges as to price of the cut. When I signed up I was told the long grass fee was $13. I finally cancelled the service and will never recommend it to anyone.
It would have been one star but the guy who showed up to mow was cool and custom service was respectful. But their app barely works and I said I needed my backyard mowed not the front, first time everything went well but then they just randomly sent someone over when I wasn't home, they mowed just the front and tried to bill me $50 for it, I explained I never asked anyone to mowed the front and they took it off my bill. At least the neighborhood kid who keeps asking to mowed my lawn, asked first.... Good business idea but it takes more than just good ideas to start a company.
I have been using LawnStarter for over a year now and have had a great experience. The crew I have worked with is very responsive and always do an outstanding job on all the mowing, trimming, and cleanup. All scheduling issues that have popped up were handled very quickly and professionally with excellent communication. Would highly recommend.
This is a great sevice they do a great job Im glad they do my yard very caring! If you need anything else done they are happy to do it at very reasonable prices!
**TULSANS BEWARE** I cannot even FATHOM, how a company can be so ridiculously unprofessional. My next door neighbor hired this company because their lawn mower broke. LawnStarter came out and SCALPED their bermuda yard, it looks horrendous, my neighbor used the term butcher and ruined 2 massive strips of my Fescue yard in the process. My yard is right next door which is fescue, which has to be maintained at a much higher height. LawnStarters crew decided to use MY driveway and yard to access my next door neighbors yard, for no other reason than laziness, there was no reason not to use their driveway or simply lift the mower up a 6inch curb. They not only scalped an entire 20 foot section on the way to my neighbors yard, but AGAIN on the way back scalped another 20 foot section in my front yard. Shockingly they were too lazy to use my neighbors driveway to access the yard they were servicing. They were so high or brain dead they left the mower engaged and scalped 2 20 ft strips of my fescue lawn. Fescue really struggles in the high heat conditions and I work very hard and spend alot of money to maintain my fescue yard year after year. Mowing it down to 1 is like a death sentence in the hottest part of the year. My neighbor is beyond embaressed at all of this. BEWARE to anyone using this service, the neighborhood 10 year old can do it better.
So far it has been great! Fabulous job!
Couldnt follow a simple request. I filled out the online form to set up a one-time mow. I got a text from Steve saying he would call me. I said I prefer to schedule via text since Im at work at the moment. And they called me anyway. Sounded like a call center in another country also.
They guy did a great job and I love doing everything on the phone, including scheduling, paying, and the tip.
mowed half yard, my neughbir completed mow. Next mowing didn t show and charged. No one would contact me regarding over charge or missed mow
They charged me for a lawn mowing in the middle of December and are ignoring my requests for a refund. No crew showed up but even if they had, it hadnt needed to be mowed for months. Review Edit: LawnStarter contacted me after leaving this review and corrected the issue so I am bumping this up to three stars. Would bump it up higher if it didnt take this review for them to finally contact me.
Ive used Lawnstarter for over a year now and I cant say enough good things about them! Theyre responsive, communicative and the quality of the work is unparalleled. They are priced really well too. The thing that I love most about Lawnstarter is Oswaldo, one of the best workers. Hes amazing to work with and always going above and beyond to make sure the job is done right in a timely manner. Mena Botrous MBBCH, CDA
I have been a customer with LawnStarter for over a year now and I am very happy that I found them. Demetrius always does a great job. He is very communicative and flexible if I need to change something in the schedule. I would recommend them to anyone. It s nice to have one less thing to worry about. Thank you!!
I havent used LawnStarter but my mom uses them in Tulsa Ok and this Review is Via her thoughts. I do all of her online technology from Missouri . This company has been amazing to my mom. So kind to her and always lets her know when they are coming or if theres a change in time. They do an amazing job with her lawn, cleaning up and not damaging her plants etc. Has been using them for over a year and cant say enough great things about them.
cancellation process is a nightmare. I cancelled my service on their website 3 times before eventually just calling to have it *actually* cancelled and they refused to refund me for the charge that was made after I cancelled.
Stephen always does a great job when mowing my lawn! Highly recommend LawnStarter
Thank you Joey for your professionalism and exceptional customer service. You have earned my business once again. If I could rate you a 10 stars, I would.
Was quoted for 47 dollar mow and was told that the person mowing the yard would contact me before starting. I received no communication with the mower before he left. I asked for the yard to be cut short and it was not. There was a patch not mowed even though I marked on Google maps what area needed mowing. Two weeks later I receive a notice that I was charged 95.99 because of a long grass charge. Apparently its ok to double charge people whos grass is higher than 6 inches. Communications with in email was the best. Service on the otherhand was a joke. Would not recommend to others. I see they have some 5 start ratings which makes me believe these are family member reviews. The future of lawncare my foot .....
They are reliable and do a great job.
Demetrius did my lawn last summer and requested him this year. Very friendly. Always had big smile and does a great job!! Nobody would be disappointed with the quality of his work. Very pleased.
Customer service is HORRIBLE! I scheduled my first lawn cut, was asked if a two day window was acceptable, ok...all good. Was out of town, had folks coming to the house for the weekend, so scheduled a cut for Wed....maybe Thursday. (they had said 2 day window...1 day before, or 1 day after...terrific!) Nope....its now Friday afternoon, NO ONE has shown up to cut my lawn, no call, no nothing! What a JOKE these people are! NOT HAPPY.
Great job and very affordable!
Derek is a respectful, hardworking and punctual person with an attention to detail. He always leaves my lawn looking amazing! I HIGHLY recommend him!
This place is extremely horrible. Pleasure stay far away. A freaking joker
They were great. Very friendly and fast
Always incredible service from Andrew! His communication is always on point!
Horrible customer service. They quoted me wrong on my initial quote and instead of someone calling they just messaged me through the app saying it was wrong and didnt complete all of my lawn. I have called customer service several times and have waited on hold hours also put in my number twice for a call back never received a call back. Sent in a message on the app again no response. WORST CUSTOMER SERVICE! BEWARE DO NOT SIGN UP!!
My lawn crew is amazing! Great job! I would recommend everyone to use this service. Prompt, easy, professional lawn service at rates that dont break the bank.
The crew that took care of our lawn did a great job! David Jeter is very careful and meticulous and manages the details or mowing and cleaning up every bit as I would myself! Highly recommended!
Was found driving by the house, did not even stop, and did not service the lawn. We had been waiting all morning for the service, and they claimed they would not because our dog in the backyard. They did not even stop at the house. We had waited all morning for someone to stop by and we would have been MORE than happy to quickly and nicely put the dog inside. That was the plan all along. They didnt even knock or stop.
Great job with great communication!
I travel back and forth between two properties so the house in Tulsa was just a mess to look at. I cannot start a mower to save my life, so I reached out to Lawnstarter. I am very pleased with the service. Definitely recommended!
Get the job done
They do a great jobs
They were one of the worst lawn care company s I have ever used. 90% of the time they were 3 days or more late. Trying to get ahold of them was close in impossible. They were to be here over 5 days ago never showed up and now have me on the schedule for 2 weeks from now, needless to say I m so done with them, looking for a new company. As an FYI they pay $20 for the first review so I m sure most people take them up on the offer, which I did and gave them an excellent review on Nextdoor neighbor. What a mistake. So,if your looking for a dependable company RUN don t walk away from this place, absolutely horrible
We tried for 2 weeks to get someone to mow our lawn. Customer no service was of no help. Most of people I spoke to were difficult the understand because of their heavy accents. They did not understand what I was saying. They never showed up to mow our yard. They kept saying because of multiple problems . First they couldn t find us in their system, then they could find no one to mow our yard. They continued to reschedule without notifying me. If I could give them no stars I would.
The mowing was fine, no issue there. The unprofessional way they have dealt with property damage is absolutely unacceptable. The crew broke the front door window after a rock launched from weed whacking and the crew member did not even attempt to acknowledge the damage. I watched him do it, approached him and asked that he make note of the damage so that info was there when I made the damage claim. After 6-7 weeks there has been zero resolution and every time I call the support rep has no info regarding the damage despite my diligence of sending photos upon request numerous times and paying for the repair in the meantime. They even tried to accuse me of lying about the damage which means the crew members never reported the incident. I am so dissatisfied with their customer service and cannot believe how this company has been attempting to avoid responsibility for this long.
USE AT YOUR OWN RISK. TERRIBLE SERVICE. The first mow was rescheduled merely hours before they were due, two separate times. 2 weeks after they finally completed the mow, they left my grass nearly 3 tall. Requiring another mow just 2 days later. After attempting to cancel, I have been charged 3 more times WITHOUT even receiving a mow. After multiple attempts to get a refund while still being charged, I finally had to go through my credit card issuer in order to do a chargeback and block any further attempts to charge me from this terrible company.
Derek with LawnStarter is the best person I have ever had tend to my lawn. It s immaculate!! Others from LawnStarter were ok but Derek goes above and beyond. I highly recommend him to anyone in Midtown!
I wish I had read the lowest ratings before I used this out fit. The first guy dropped out. The second guy up-charged (tall grass) without saying a word and did a sorry job of mowing. He did not honor my instructions for mowing grass tall - so there wouldnt have been a need for tall grass up-charge. The next occasion we were postponed 2 times. When he finally got here he left big heaps of cut grass in various places in the yard. Most crews will cut and blow excess to the driveway and pick it up. Not this guy. Which in this case wouldnt have mattered because he left grass all over the driveway and sidewalks. The problem is these are all contract people cutting for this outfit. They are subcontractors. No skin off their nose if they do you a bad job. He also left his starting fluid can in my neighbors yard. Not very nice. Save the frustration. Choose a local company or individual.
Set up for bi weekly mowing took them two weeks to come out and they taked on a $50 long grass fee. Then they said my grass didnt need cut on the second two weeks and processed to reschedulefor around 1 and a half months. I am sure had I not canceled they would have tag on the long grass fee again. Edit I am editing my review to add I have been in contactwith them and they have shown a willingness to try and correct the earlier listed problems.
HORRIFIC EXPERIENCE! Both lawn care providers (I cancelled the first one due to lack of performance) were absolutely horrible, unprofessional, did not show up on time on multiple occasions AND the last one didn t cut my yard yet I was charged! The customer support refused to give me a refund and I ended up having to dispute the charges with my bank. I HIGHLY SUGGEST THAT YOU DO NOT USE THIS SERVICE! You will be disappointed as it is a WASTE OF TIME and MONEY! UPDATE: I received a response to my review from a Kat who asked me to send an email so that she could fix the issue. LIES! I emailed Kat only to receive a message from Francis that I still would NOT receive a REFUND! Interestingly enough, in reading the other reviews, a refund WAS issued to another dissatisfied customer! So, why is that LawnStarter? Do you only offer refunds to people who are NOT persons of color?? In ALL of the communication I received, I was told that refunds are against company policy! Well, I will continue to share that not only does your company offer POOR SERVICE but you also participate in racially bias business practices! Your business will NOT flourish by treating people this way! You should be utterly ashamed of yourselves!
I had multiple instances where a job was marked as complete even though no one had even shown up to my property. One such job was an extra tree trimming service that I paid an additional $90 for. The job was never completed, though the crew claimed it was. Also, nearly every time I had a service scheduled I received a message saying that they were unable to do the job that day due to personal issues and that I had been rescheduled. I can understand once or twice, but this happened for nearly 75% of my services. Im still working with customer service to receive a refund for the incomplete services. Working with the customer service rep was the only positive experience I had with Lawnstarter.
Andrew the man that mows my lawn is fast understands what I ask of him and my lawn looks awesome. I would like to tip him but I don t know how to get to the website to do that please send info.
Joshua does a great job and leaves the lawn immaculate.
Great job! I am using them again this summer
Josh was one-time, very detailed and professional. Would definitely recommend to anyone needing lawn care
This is just my first week. A simple call to en-suite ended up with getting my service for mowing scheduled and mulching and shrub trimming. All was done on time and Josh, who is responsible for our yard has been great to work with thus far. The prices are affordable, the service is timely and you can do everything through an app on your phone. Absolutely love this service!
Excellent job!
Demetrius is super efficient,does a clean job, very professional lawn care.
They were very quick to get me on their schedule and they communicate quickly about any issues with the scheduled mowing. You can communicate with your team through an App and request additional services if needed.
Will not stop contacting me after asking for an initial quote. Have asked multiple times to stop texting and calling but they keep doing so. I DO NOT WANT YOUR SERVICE QUIT CONTACTING ME. Thanks!
I am very happy with lawnstarter and Jeremy is awesome
Raymond with LawStarter has come by twice now. Hes done a great job on my lawn. Quick and easy to schedule, great price and good communication of when service will be provided, and good quality service.
I love my Lawn starter care team Chance does an awesome job and keeps you well informed if issues arise. He came out today even though he was a person short and sick. I appreciate his dedication amd hard work.
Steven does a wonderful job taking care of our yard. He mows and edges great and edges are precise and straight. So glad I found lawnstarter, its convenient to schedule too.
We just started using LawnStarter and I ve been very happy with their service. Eric always has it finished in a timely manner and no mess is left behind. I will recommend LawnStarter to anyone I know and anyone that asks.
LawnStarter is a great lawn care company. I just started with them and they are very prompt and give you a heads up when there are enroute. Odilio is my lawn care professional in San Antonio and does a great job! Highly recommend!!
Beware of their long grass policy. They will take your credit card information and charge you double the quoted price without telling you that they will be charging you this fee beforehand.
Id like to speak with a real person, company concept is good but no answer when I call is not good, no reply or call back
Ive started from nothing and cause of you guys im in too 100 percentile and among the number one lawn care companys . I have 5.0 rating new mowers and such. Thanks dont all. I compete very well with big companys and did I mentiin i started solo . now got one guy with me.
Has always provided great service and even if there is rain in the forecast he has always either came before or in a timely manner after.