Complete Lawn Care in Tulsa
9746 E 55th Pl, Tulsa, OK 74146, United States
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I've held off writing this review because I've had a positive experience with this company last year but that has dramatically changed. This year I decided to add their lawn service, last year I only used their fertilization & weed control. Starting the lawn service had been postponed because of all the rain we have been getting. They kept asking my 93-year-old mother if she was ready for them to start mowing, she replied ‘NO’ because there was no grass in the front and the back was too wet. I assured her that they were professionals and wouldn’t do anything to the lawn when it was too wet…boy was I wrong. I refused to pay for an aeriation service they clamed was done April 29th when the lawn was too wet for any service to be done. They did cut the lawn that afternoon, of course causing damage. Earlier that afternoon, one of the managers was at my home because I wanted a quote for additional service and he commented the lawn was too wet for any service to be done, but a few hours later, they cut the lawn. The charge for this was reversed when I submitted pictures of the damage that was done but they refused to remove the aeriation application they claimed was done that morning, I don’t believe it was done, or should have been done. I wrote this review because I just received an invoice that states the aeriation charge is a “Bad Debt Write Off – Debt that is in collections”. I have so much more to say but I’ve decided to let a picture of my lawn speak for me.
Call them, you won't be disappointed. Had some landscaping done and couldn't be more pleased. The guys came out and had my whole front of the house done in a few hours. Mulched the garden and put down sod as well! Beautiful work and so quick! Were very polite and arrived on time. Cleaned up everything and just left a beautiful landscape job. Our second job with them and already planning a 3rd. Quote was sent quickly as well. All around great company.
I have had other lawn services in the past and Complete Lawn Care is the most dependable, courteous and flexible that I have dealt with. From their support staff to the folks who make my yard look great, Complete Lawn Care has been a delight to work with.
We used this company for the past year and a half, during which things went progressively downhill. They would rarely come on our scheduled day, even though we told them we could switch days. Then they would get frustrated that our sprinklers would be running. We asked for a quote on one occasion and they instead just did the work without asking if we wanted it done. Communication was often either lacking or there was confusion. But the final straw was when we called them out between weed control treatments because weeds had sprouted and part of the agreement was that they would spot treat. Instead, they just mowed the entire lawn that didn't even need its first mow of the season and charged us for a mowing. When we called, they admittedly didn't need to mow the lawn, but said that the weeds were the problem. I asked why they would mow without asking us when the crew said it didn't need a mow yet. So she then tried to say that mowing helps with the weed control. Really?? When I told her we did not intend to pay for that mow and continued to ask questions, she hung up on me. I ended up having to reach out to the owner to get our service cancelled and ensure we would not be billed for that mowing; he said we would never see them again. Ironically, the crew showed up the very next week (on the wrong day yet again), and I had to inform them that we no longer used their services. They were so confused; apparently the office communicates about as well with their crews as they did with us. We could never recommend this company again after the unprofessionalism shown on the phone that day.
Had a great experience having them come and fix up my sprinkler system. Good customer service and the tech they had come out was timely, friendly, and informative. Happy to have my sprinklers running well again.
We've used them for about 8 years to mow, trim, spray and overseed. Our friends always comments how lush our lawn looks. They also installed out sprinkler system. We are very pleased with all of their services.
I had a wonderful experience from first contacting Complete Lawn Care to their first mowing of my sister in law's yard, whom I hired them for. They were great at communicating, great prices, and did an awesome job on the lawn. My sister in law said her yard hasn't looked that great since she moved in the house! Thanks guys!!
It's been such an easy and smooth experience working with Complete Lawn Care! Since I consider landscaping as the introduction to my house, I am relieved to have found someone I can trust. From the booking process to scheduling jobs, to communicating with their staff - they make it very easy and customer friendly. The guys who come out here do an amazing job and if I ever have any specifics I need them to focus on, they always follow what I ask. Great service and highly recommend!
90% of the time they dont call before they show up as requested as to let my dog out. This will be the last season that they do at my house.
Amazing service, I highly recommend!
Great service! My lawn is extra green and healthy!
They do the worst job in lawn care, communication, professionalism and timeliness I have ever experienced in a lawn company.
Never got quote. Unresponsive. Trying to get a service for my elderly mother for her landscaping.
This is a great lawn care service to use, very professional and consistent. Our yard looks great.
I seriously do not know what is up with Google I have had absolutely no experience with this company whatsoever. Do they do leaf removal???
Complete Lawn Care they arrived early. Removed all of the leafs in the flower beds. Made sure the side walk & drive way was cleaned before leaving. I will be calling them again soon for another job. They were awesome.
So after talking with one of the staff, he tried to make it right by refunding some of the money that I was charged, Im making it 3 stars. The work they did was excellent, top notch. But I would urge anyone to look into what exactly they are going to charge for everything that they do. Make sure you know what youre getting yourself in to. Unfortunately I will be taking my business elsewhere. Update. No refund given, terrible service, terrible company.
Amazing company! Fast response! Definitely give them a shot!
I spoke with Bobby for a quote on my church property and he never got back with me! Very disappointed
Awful. The winterization of my sprinkler system was not completed in any way.
Complete Lawn Care does NOT show up, keep appointments or keep their word. Keep looking for a repeatable, honest company.
Well ran business, service folks know their business.
Great local business.... Good price, always professional and keeps my yard looking great. Its nice to be able to come home from work and not having to worry about the yard, office staff is very knowledgeable. I will continue to use them for my yard services!
If you need lawn care I highly recommend this company
This place is awesome. Everyone is so professional and friendly. When I call in, it is such a pleasure to speak with Ms. Becky, she is so sweet and professional and gets me set up and on my way quickly. I would recommend this place to anyone!
Highly recommend! Great costumer service! Becky was super helpful and answered all my questions for me!
We have always been very happy with their work. The ever changing Oklahoma weather is always in play . They always show up on time.
They sent someone to my home and he actually created a problem instead of fixing my sprinkler system. Tried to just sell me new system and a new pump, he was only at my home for 20 minutes charged me a whole hour. I called the company and asked to speak to someone there about my issues they told me that a manager or the owner would call. Did not receive a call back. Paid for the whole hours worth of labor and will let everyone I know not to use this company. So disappointed.
After convincing us to prepay for a months worth of mowing and branch pick up, had nothing but trouble. Two months later he still hasnt come for the branches and has lied several times about coming out to do it. Guy is nothing but a thief.
This is my first summer using Complete Lawn Care. When I called them their staff was courteous and definitely knowledgable. They gave me my estimate which was highly competitive and I decided to give them a shot. The yard is looking soooo much better than before. We had recently bought the home and the previous owners kind of let the lawn go, just numerous variety of weeds running rampant. Complete lawn care, only after the first 3 treatments the yard has had a significant change. I even called them in the middle of two consecutive treatments to let them know that a type of weed had kind of come back and they came out that same week to retreat it without cost to me! I would highly recommend this company because they are very easy to work with and they get the job done!
Super easy process to get signed up! They were priced better then 3 other companies I got quotes from. Good service and easy folks to work with.
Was quoted $50 for a limb pickup service and was charged $142 and they didnt even pick up 1/3rd of our limbs that were precut and stacked by the road! If you use them make sure you look for hidden fees that they dont tell you about over the phone. Also their workers were being paid for 1 hour and only worked 25 minutes, they sat there the rest of the time on their phones. This was an absolute scam! I am utterly disgusted with this company.
Went 2 weeks in a row without mowing a portion of my lawn next to my drive way. I had to call and complain for them to mow it in the 3rd week. Then they went another 3 weeks in a row without mowing it now I have 1.5 ft tall grass surrounding my driveway while the rest of my lawn is mowed down. It looks terrible. Will never use this lawn service again.
They did an amazing job (at a very reasonable and competitive price) of removing a ton of overgrowth and storm damage. The workers were very friendly and the office worked with me to answer all my questions and to get it scheduled quickly. Highly recommend them.
Complete Lawn Care is the first company we have ever had treat our lawn. They gave us realistic expectations for their weed control plan and after starting early spring and 4 lawn treatments later there is a night & day difference. We had a completely weed ridden yard and now we have such a beautiful green lawn that our family and friends have even commented! We are more than happy with the service and will recommend Complete Lawn Care to any of our friends both for their quality of work and level of customer service!
I called this company for limb removal after the storm and to remove some large weeds from behind my shed. Not only did they do all i asked but also trimmed my bushes and removed leafs. I will continue to use this company for lawn care and have been informed they also do pest control and would use them for that as well if i was in need of that service. The guys worked fast and did more than an exceptional job.
Awesome team, very consistent Couldnt be happier using them!
Andrew has been a tremendous asset to us. Not only do they do great yard work, including planting, and landscaping, but he was a life saver when I had a water emergency. He left mowing to run in the house and help. They are fairly-priced, personable, and dependable. Do not hesitate to use their services.
Fast and courteous service at a fair price.
Awesome service with even better customer service! They remembered who I was every time I called in. Made me feel like family. I was set up for lawn treatment and one of my neighbors was set up for mowing. One time they came over and edged my yard for free without me even asking. Thats what stands out the most to me when I think of Complete Lawn Care.
This will be going on my 3rd year with Complete. They have been dependable and the communication is great. Response for emails and calls are very prompt which is important to me.
Highly recommend!
Awesome lawn care!
Great Customer Service! They are very responsive to any service needs and they are reasonably prices. I am happy to have them as my lawn company.
Good service. Responsive. Love the online payment portal.
Very pleasant people to work with and will do whatever they can to make sure the customer is happy.
They do excellent work and they are flexible enough to help with both small and large jobs.
They do great work Very helpful and knowledgeable.
Responsible and great lawn care professionals. Easy to use website
Great lawn service, Fast amazing service, I have recommended them to all of my friends and family. Keep up the good work
Complete Lawn Care has been taking care of our lawn for several years now and we couldnt be happier! Reliable fantastic service every single time!
Complete Lawncar has taken care of my yard for several years. They are outstanding!! I would recommend them completely. They are great guys and are easy to work with!! Two thumbs up !!
