Tucson Turf in Tucson

2640 N Stone Ave, Tucson, AZ 85705, United States

★★★★★
(107 reviews)
Specialties: Landscaper

About

Tucson Turf LLC is a licensed, family-owned and operated small-business in beautiful Tucson, AZ. When it comes to artificial turf we do front and rear yard lawns, putting greens, play areas, dog-runs, and many other custom applications. Along with our residential work, we also handle larger commercial jobs including schools, churches, military bases, and many more. We have the ability to find a way to help each and every customer we come into contact with, without having to check with a regional or national office for approval, and we are especially confident in the team we have put together from the live person answering the calls to the last person shaking your hand as we head out the gate.

Website
tucsonturf.com
Address
2640 N Stone Ave, Tucson, AZ 85705, United States
Plus Code
724H+68 Tucson, Arizona, USA
Time Zone
America/Phoenix

Business Hours

Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
7 am–6 pm

Services

Accessibility
Wheelchair-accessible car park

Photo Gallery

Reviews

4.8
★★★★★
107 reviews

Most Mentioned

backyard (24) job (21) dogs (15) team (11) questions (10) company (10) artificial turf (9) area (6) call (6) results (5)
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★★★★★
September 28, 2024

Words cannot fully express the gratitude we have for Tucson Turf for our backyard transformation! Jimmy help facilitate our backyard dream come true! We have two dogs who used to just roll in the nothing but dirt yard and track everything indoors. Now, they are happier more playful pups, our home is staying cleaner and this has even helped our allergies! It’s now a place we have morning coffee, our kiddos can play endlessly and every evening we wind up in the backyard as a family. Thank you Tucson Turf for the absolutely incredible work and great new friendship!! Have already recommended your services to four families and will continue to do so! With love, the Meeks. (See attached before and after)

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★★★★★
August 2, 2024

We needed some work on our existing turf after one of our storms uprooted our large mesquite tree. The area needed new turf to blend into our 5 year old turf. Tucson Turf was able to come out and get the job done. They were able to work us in pretty quickly and did it for a reasonable price. They were amazing from the initial point of contact through to completing the job. Great communication, efficient and overall great work! We were so happy we reached out to them for our relatively small project!

★★★★★
June 19, 2024

I recently had Tucson Turf install turf at my home, and I couldn't be happier with the results. From start to finish, the team was professional, courteous, and attentive to all my needs. The quality of the turf is outstanding, and the installation was flawless. They transformed my yard into a beautiful, low-maintenance space that my family and I can enjoy year-round. Their expertise and attention to detail are truly commendable. I highly recommend Tucson Turf for anyone looking to upgrade their outdoor space with high-quality turf. Thank you, Tucson Turf, for a job well done!

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★★★★★
March 12, 2024

Excellent Job! The Tucson Turf crew was able to exactly match my expectations. Very courteous, informative and professional. I highly recommend this company.

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★★★★★
February 18, 2024

We recently had turf installed in our backyard by Tucson Turf a few months ago & we love it. Wished we would've gotten it years ago. Great customer service from Jimmie (sales) to Wendy (office) to the install crew. It's made a big difference (not just looks but also less dust from the dogs doing zoomies) & our dogs love it.

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★★★★★
February 7, 2024

Fantastic company to work with. Jimmie and his crew are extremely nice and did a phenomenal job in my back yard. They stand behind their product and the workmanship and will do what it takes to make it right. I highly recommend Tucson Turf. My backyard looks gorgeous.

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★★★★★
November 15, 2022

We originally had turf installed by Tucson Turf a couple years ago. Let me just say, they stand by their warranty. We also just recently added another piece in different part of yard, and we are equally as happy. These guys show up when they say, do what they say and are friendly and professional. We’ve had about 4 yard projects in the last month and the professionalism of Tucson Turf blows them all away. They were considerate of the concrete work other folks had just completed and didn’t leave a mess. Worth every penny. You won’t be disappointed.

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★★★★★
December 2, 2021

Tucson Turf is awesome. From Wendy in the office to Jimmy in the field and all the guys that came to my house to make my backyard better. I can actually walk barefoot and play with my dogs without getting dirty. I really can't say enough about them. We had a quote back in June, we knew how much it was going to cost us. We were able to save the money over the summer and I called them in early October and got on the schedule for November.. Which worked for us, we want the dogs to have a lot of time to get used to the turf. I love shopping local. Thank you to everyone at Tucson Turf. Thank you x 8

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★★★★★
January 15, 2025

We love our new artificial grass from Tucson Turf. Everyone there is very professional and friendly.

★★★★★
August 22, 2024

The turf is a wonderful addition to the yard! Would recommend this company to anyone looking for turf.

★★★★★
July 22, 2024

Tucson Turf was wonderful to work with! They came quickly to do an estimate, answered all my questions right away, then came a day early and completed the job ahead of time. The product is beautiful!

★★★★★
June 22, 2024

I really cant say enough about this company. From start to finish my experience has been nothing short of amazing. The dogs love the new turf and I love our new extended patio. Thank you!!!

★★★★★
April 22, 2024

The work is still to be done, but we have seen the yard of our neighbor who recommended Tucson Turf. We had several estimates, and this was not the cheapest. The difference was that Jimmy knew his product and business inside out. Without selling, he went over all of our options, suggested landscaping changes (which TT doesnt do), answered all of our questions and made sure that we understood the details that go into installing a yard that we can use and enjoy. Thanks, Jimmy.

★★★★★
March 22, 2024

Turf looks great, installation team was prompt and efficient. Jimmy was fantastic with the sale and appropriate follow up; Wendy was also excellent with the admin. and follow up after installation.

★★★★★
February 22, 2024

Awesome quality Turf!

★★★★★
January 22, 2024

Excellent service James was very helpful E. Was very helpful also

★★★★★
January 22, 2024

Tucson Turf is the most professional turf installer Ive interacted with. I contacted the owner, Jimmie, and we set a time later that afternoon for him to come over and estimate the job. He was consistent in communicating via text, showed up on time, and was a pleasure to interact with. He shared his knowledge about the product he recommends and why, as well as practical information about how his team will handle the install. Ive struggled to get other providers to return calls, many have said theyll show up and dont. Tucson Turfs professionalism stands out in the category.

★★★★★
Verified Reviewer
January 22, 2024

I called many turf companies to purchase some scraps for my dog who is passing soon, the only company that would give me the time of day was Tucson turf. Jimmy was fabulous, he was able to fix me up with what my dog and I needed. It is very difficult to find a local company that does business the right, this is one of them. We will be looking to get an estimate on putting in some turf soon and they will be the first ones on my list.

★★★★★
Verified Reviewer
January 22, 2024

Extremely helpful and knowledgeable its a 10 out of 10 recommendation!

★★★★★
January 22, 2024

We can t say enough great things about the owner of this establishment! He is generous, kind, helpful, and goes above and beyond for his clients. He will have our family s business forever. Thank you so much!!!

★★★★★
January 22, 2024

Tucson Turf installed our turf in just one day and the guys doing the job were great. We are very happy with the results. The turf looks great. We should have done this a long time ago.

★★★★★
January 22, 2024

Working with Tuscon Turf was the best decision. Jimmy and Jermaine are absolutely the best at customer service and detail. I highly recommend working with them. Thank you Jimmy and Jermaine for making our little project just perfect.

★★★★★
January 22, 2024

Jimmie, Jermaine, Wendy and the entire crew were absolutely fantastic and professional! The quality of turf is truly amazing. We are very happy with our decision to go with Tucson Turf.

★★★★★
January 22, 2024

We just got our turf installed yesterday and we can t believe what a difference it has made! We are so happy we went with Tucson Turf!

★★★★★
January 22, 2024

We couldnt be more pleased with our experience with Tucson Turf. They did everything they said they would and more. Were thrilled with our new lawn. We highly recommend this company.

★★★★★
January 22, 2024

Tucson Turf is a great company with excellent customer service! Nemer Hassey Services

★★★★★
January 22, 2024

Fairly priced. Excellent quality. Professionally installed. This is the second time I have used them for my turf needs.

★★★★★
January 22, 2024

We absolutely love the beauty of our background. Tucson Turf was great to work with and crew was very friendly.

January 22, 2024

They have a child playing happily in their commercial but what I wish you all could see is how unhappy my children are playing inside the house because the new backyard we paid Tucson Turf for is leaking water from the irrigation they fumbled. Then took zero ownership & had zero urgency in trying to address it even when escalated all the way up to the owner Toby. They had an excuse for everything including failing to respond for days at a time, failing to notify us our backyard was leaking out of the old heads, (they didnt knock on the door & tell my wife who was home, they didnt call me & leave me a voice mail, they didnt send me a pic or a text) then tried to say we didnt touch that box it couldn t have been us! as if this box just started to leak on its own after being bone dry for the 5 years weve lived here the same day these guys started working our irrigation. Also had an excuse for why we paid for gravel that they still havent laid in a certain area, why they couldnt level a simple 10x14 area dirt patch for a shed, & why they dragged their feet for over 7 days after explaining to them the extremely urgent leak they caused. Jimmie, their salesman will know everyone in your neighborhood, he will overpromise & under deliver everything you are willing to believe. He said he would schedule the project on my day off. He didnt. He said he would be here when we broke ground, he wasnt. In fact he was on site maybe 20 minutes of the 48 hours in took to complete. He said he could run a simple poly line to a tree, it resulted in an irrigation nightmare that they took zero ownership of. We even offered them Gatorade & were nice to them. We had to pay another landscaper to clean up their mess. I have all the screenshots, pictures & receipts to back my claims if they care to challenge any of this. & am happy to chat with anyone who has questions about our experience. Thanks for making this Christmas Merry Tucson Turf. Communication: 0.0 Ownership: 0.0 Urgency: 0.0 Jimmie: Victor The Paver Guy: 10

★★★★★
Verified Reviewer
January 22, 2023

These folks are really great. My back yard was very ,very difficult to install. I wish they would show pictures of the outstanding job they accomplished. Toby and Jimmy are very professional folks. Thanks for the great backyard.

★★★★★
January 22, 2023

Tucson Turf did an amazing job turning our backyard into somewhere we want to be! It completely changed the whole feeling of our home - something I didn t expect! We knew we wanted turf for a little while but wanted to go with a company that was reputable, local if possible, and ideally had a warranty -Tucson Turf fit the bill! I appreciated how straightforward and honest Jimmie was through the entire process, and the workers who installed it were also very respectful and worked quickly. We have 2 dogs and a baby and we ve all enjoyed having a place to hang out together!

★★★★★
Verified Reviewer
January 22, 2023

This is the first company Ive used thats ever shown up on time. Jimmy came out to quote me a month in advance and have me a fair price and the starting day. The crew showed up exactly on time and was extremely nice and informative. I had a TON of turf to place and in a very awkward spot, but they were able to knock it out quickly. Ive got a few more spots I need done, so I will 100% be reaching out to these guys again. EDIT: 2 or so years later, I used them again. Just as great now as it was back then. Turf from 2 years ago still looks brand new as well. Overall a fantastic experience and would highly recommend.

★★★★★
January 22, 2023

The crew did an exceptional job with the installation. They were courteous, professional, and most helpful. I would strongly recommend Tucson Turf without any reservations to anyone seeing their multitude of services. Best, One happy customer

★★★★
Verified Reviewer
January 22, 2022

Dude was punctual and professional. The only reason Im not giving 5 stars is because the estimate was around 4k for less than 1000 square feet. Around 800 square feet if my math is correct. His products were great and I would still give him my business if it wasnt as steep. I was able to get the same stuff for a little under 3k. Again this guy did nothing wrong. I got a really good deal with someone else cause of other people I know.

★★★★★
Verified Reviewer
January 22, 2022

The whole staff including the crew that came to our home were very customer service oriented. They answered every question with professionalism. This was the best investment to our home that weve made and our dogs love it. Their warranty far surpasses any other warranty out there.

★★★★★
January 22, 2022

We love, love, LOVE our new grass! Our backyard is completely transformed and it is amazing how much we want to unplug from our electronics and just hang out in the yard. Tucson Turf did a great job and we appreciated how courteous and kind they were. They were willing to answer all our questions and kept us informed on what was happening. I would highly recommend Tucson Turf!

★★★★★
January 22, 2022

My wife and I wanted to get something done for our back yard for the longest time. When we figured out that turf was the move we called a few places yet Tucson Turf (Jimmy) called us back the next day and came out the day after that. He never tried to push us in one direction or anything gave us our options and the pros and cons of each. The work that they did was amazing. I cannot see a single seem anywhere on it. If anyone is looking for turf this is 100% the place to come to and will definitely refer them to any friends and family.

★★★★★
January 22, 2022

Very pleased with the install and appearance. Install crew were professonal and had attention to detail. Good choice of turf. Came oug looking just as we had hoped it would. Positive

★★★★★
January 22, 2022

We are so very much impressed with this company!!! They uphold high standards in not just their quality of work but also in the quality of people they have and it now shows in the backyard of our happy home! We appreciate their time and patience in working with us and truly listening to what we wanted - but also welcoming the unplanned help from our littlest one. Thank you to the team for everything - I always encourage support for our LOCAL small businesses and HIGHLY recommend Tucson Turf. You won t be disappointed! -Happy Customers

★★★★★
January 22, 2022

Six years ago Tucson Turf did an amazing job of laying our turf in the backyard of our home. Out of no fault of their own, the product degraded this year. Thanks to our warranty with Tucson Turf, not only did the manufacturer of the turf replace it for free - the labor cost was covered as well. WOW - is that amazing or what. Jimmie came out to our house to inspect the previous turf and knew just what to do. Wendy was amazing getting us scheduled. The crew that installed our new turf was so friendly and great at what they do. Thanks Tucson Turf for an all around amazing experience. We wouldnt recommend anyone else but you guys.

★★★★★
January 22, 2022

My turf was so needing to be replaced. Jim took it on himself to replace the turf . Such a great company. Positive

★★★★★
Verified Reviewer
January 22, 2022

Tucson Turf was amazing during every step of the process! I cant recommend them enough. They made everything so easy from explaining all the pricing to installing our turf in just 2 days. Our turf delivery was a day late but they showed up on our scheduled date to prepare our yard as much as possible so that the next day was a breeze. Our work crew was very friendly to me and my young kids and as soon as the job was done, weve been playing outside ever since. Turf truly is a game changer for us and our home. The price was very competitive and Im so glad we had professional installation instead of trying to do it ourselves. Thank you Tucson Turf!

★★★★★
January 22, 2022

Tucson Turf did a beautiful job on my backyard and dog yard. The team of four men were very polite and answered all of my questions, and worked nonstop until the job was done. I would highly recommend Tucson Turf.

★★★★★
January 22, 2022

Smooth process from start to finish. Very responsive, timely and professional at all levels, and the work was quality. Can t wait to never mow the lawn again! Big thanks to the Tucson Turf crew!

★★★★★
January 22, 2022

Tucson Turf did a wonderful job. They were on time, hard workers, communicative and thorough. Highly recommend.

★★★★★
Verified Reviewer
January 22, 2022

They did a fantastic job, finished product is beautiful. They were easy to work with, came out quick for an estimate, gave their installation window and delivered on time, good price, good communication, and their install team is top notch, really professional. I would recommend to anyone

★★★★★
January 22, 2022

Recently had Tucson Turf do an install of their Ventana Spring Synthetic Turf, also had them install pavers and gravel in my backyard. The crew showed up on time everyday that they were doing the install. They were very professional and explained every step that they were doing. I highly recommend this company if your are looking for artificial turf for your yard.

★★★★★
January 22, 2021

We were very pleased with our Tucson Turf experience. From the initial phone call, Jimmie showing us options, explaining the procedure, providing us with a price, the actual installation, and Wendy following up with emails, etc. the finished product was what we envisioned it to be.

★★★★★
January 22, 2021

Have had Tucson Turf in my yard for around 10 years. Love everything about it!

★★★★★
January 22, 2021

Very professional and friendly staff. It looks beautiful and my family loves it!

★★★★★
January 22, 2021

Our home landscaping project included the installation of a large section of artificial turf by Tucson Turf. It s been three years and we still receive compliments from visitors on our turf. Our experience with Tucson Turf employees and their quality workmanship far exceeded our expectations.

★★★★★
January 22, 2021

Tucson Turf fit in my installation so my wife could be surprised! The office staff was friendly and receptive and the crew did a great job. My kids and dogs love the turf in our backyard!

★★★★★
January 22, 2021

Tucson Turf was excellent to work with. Jimmy was so friendly and offered me a fair price for the small job I needed. The install was very quick and the grass looks great! Id highly recommend Tucson Turf for any artificial turf install you need done.

★★★★★
January 22, 2021

Absolutely wonderful in all aspects! They did a beautiful job on our new artificial grass. Thank you!

★★★★★
January 22, 2021

I could go on and on about how beautiful my yard looks now, but I was more impressed by the care they gave to the job. Such a master level of professionalism and politeness. I loved the way they transferred my gravel from the backyard to the front. So now my frontyard looks amazing as well. Tucson Turf went truly above and beyond my expectations. I will and have already spread the news to friends and family about what a great company and service!

★★★★★
Verified Reviewer
January 22, 2021

Thank You, Tucson Turf! My granddaughter, has a great area, to play now. Great friendly service, great quality!

★★★★★
January 22, 2021

The professional approach and generosity from these guys is where the bar is set. If you consider anyone else just because of price, think twice. The turf is high quality. The customer service is even better. Thank you Toby.

★★★★★
January 22, 2021

A great crew, did everything in 1 day and did an incredible job cleaning up. Also moved all the rocks and gravel to bare spots elsewhere. Our dogs absolutely love it, and so do we.

★★★★★
January 22, 2021

Toby and his team were professional and efficient! My turf looks amazing, very happy with my end result.

★★★★★
January 22, 2021

Great company with incredible values. We can t thank them enough for all they do for us customers and the community!

★★★★★
January 22, 2021

This was truly a great experience from the beginning. We received excellent service from everyone we interacted with. Everyone was professional, friendly and we absolutely love the grass! We highly recommend Tucson Turf!

★★★★★
January 22, 2021

Great group of guys. Hard workers and provide good service. Love the start of our backyard!

★★★★★
January 22, 2021

What an AMAZING transformation to our backyard! Best decision ever to install this gorgeous turf, which looks so real, but without the hassle of upkeep. Now we can spend more time enjoying the refreshing backyard and its calm and cooling effect by just looking at it. Even the dogs would give it a paws up up if they could! They love playing on it every day. From the start, Toby, the owner, and his crew were a delight, very efficient and worked seamlessly together. The job was completed in a day with exceptional results. If you want a hassle free experience, completed by a professional company, look no further. I highly recommend Tucson Turf.

★★★★★
January 22, 2021

The backyard of my dreams! The team who installed and designed my putting green were professional, very personable, and a joy to work with. I highly recommend Tucson Turf...Go Green and Go Local!

★★★★★
January 22, 2021

Wow what a great product with great service. The turf has made my dogs happy and me too. It s gorgeous and the installation team was so hard working and kind and professional on a hot day too! I am extremely happy with the way it turned my yard of decomposed granite into a beautiful low maintenance usable welcoming area! Highly recommend.

★★★★★
January 22, 2021

I recently had Tucson Turf complete a large section of my backyard. The results are beyond what I expected. In about 4 hours my backyard was completely transformed. Including the run off problems Ive had for over 20 years. I am not an easy sell and I am on a fixed income. This investment was long over due. We are dog lovers and the amount of dust both outside and inside has amazed me. Everything is so much cleaner. The sales team and owner were very patient with me because I had several questions and ideas. My experience with Tucson Turf was a complete success. Professional, courteous, knowledgeable, and prompt. I highly recommend Tucson Turf. D. Ballesteros

★★★★★
January 22, 2021

Toby and his crew were courteous, efficient, and thorough! This turf transformed our pool area so we can really enjoy it for many years to come.

★★★★★
January 22, 2021

Great people, great customer service we are expanding our turf area that was previously done by them.

★★★★★
January 22, 2021

If I could give more than 5 stars I would. By the time I came home from work, I had a completely transformed backyard. My husband and I now have a routine of just sitting on the back porch and staring at our beautiful Tucson Turf. Our 5 dogs love it too and house stays much cleaner without the dust being tracked in. I want to personally thank Toby, his wonderful father Glenn, all of his family and employees for giving us the lawn weve always wanted. God Bless you all. Barbara Ballesteros

★★★★★
January 22, 2021

Tucson Turf replaced the lawn in my backyard with turf. The finished product exceeds anything I could have imagined. The precision, detail and effort their team puts into their work is just amazing.

★★★★★
Verified Reviewer
January 22, 2021

Tucson Turf is an excellent company To work with.Go with this company Satisfaction guaranteed!

★★★★★
January 22, 2021

Wow is absolute understatement! I couldn t be happier with the work that Toby and his crew did to transform my yard. I ve know about the business for years and have always heard they are top notch in every way and it s 100% true! Tucson Turf isn t just a company they make you feel like family! Thank you for everything! James Allen

★★★★★
January 22, 2021

Toby and his crew did an amazing job with our grass. They completed installation within one day and transformed our yard into an at-home resort!

★★★★★
January 22, 2021

Excellent job from start to finish.

★★★★★
January 22, 2021

We ve had the turf installed about a month in a half ago and it s been great! Great company and quality product.

★★★★★
January 22, 2021

I could not be happier with the job that Tucson Turf did on my backyard. Their team was friendly and professional. Everything was cleaned up before they left. I would recommend this business if you are thinking on having turf installed.

★★★★★
January 22, 2021

Working with Tucson Turf was not only easy, but it was extremely pleasant! They have a wonderful and caring team that makes you feel valued, and ensures you get the beautiful yard you re hoping for, in a very timely manner!

★★★★★
January 22, 2020

I have had a wonderful experience with Tucson Turf. I recently had them do my dog run area. It came out beautiful. I will be using them again soon for my backyard. I definitely recommend this company, great customer service as well.

★★★★★
January 22, 2020

My husband and I love our new lawn. Tucson Turf did a great job, and very reasonably priced. Overall a great experience.

★★★★★
Verified Reviewer
January 22, 2020

The guys at Tucson Turf did an absolutely fantastic job. Literally couldnt be happier with the results. On time, courteous and professional. Thanks Tucson Turf.

★★★★
Verified Reviewer
January 22, 2020

Initially a little miscommunications but then owner reached out to us and did everything possible to turn the situation around! The crew they sent out to install the turf were absolutely wonderful. Incredibly hard workers and extremely professional and polite. In the end, we are extremely pleased with our turf and our doggos really love it too!!

★★★★★
January 22, 2020

We are so pleased with the people, the process and the beautiful result. The sales rep was so helpful. He worked with our time schedule, helped with design questions and made an extra trip to meet with our paver installer. He answered every phone call we made. The installers worked like a well oiled machine. It was fun to watch. We have nothing but great things to say about Tucson Turf and would certainly recommend them.

★★★★★
January 22, 2020

The guys had the turf put in and looked great within in 2 days. Thanks Tucson Turf.

★★★★★
Verified Reviewer
January 22, 2020

Tucson Turf did an excellent job the grass looks amazing. Everything that was promised was done to a high standard. Highly recommend them.

★★★
January 22, 2020

I contacted Tucson Turf in April and had an appointment with Jimmie. He is knowledgeable and had good suggestions. I wanted a block patio, tree well and artificial turf. The job was scheduled for June 21 but due to delays it was completed August 5. Lalo and his crew from AZ Native Landscaping, an associate did an amazing job and the completed job is awesome. The reason I cant give more than 3 stars is because Jimmie failed more than once to return my calls. Nothing bothers me more than when you leave a message with a company and they dont call back in a timely manner.

★★★★★
January 22, 2019

They got me in when I was off work..right after New Years. Everyone else had a 2 week delay. Did a great job at a very competitive price. All good things to say. Would recommend them.

★★★★★
January 22, 2019

If you re considering artificial turf for your home I highly recommend Tucson Turf. I ve worked with TT and Jimmie on two projects at my home. What I loved was that Jimmie listens and takes his time to understand and your questions and need for information. Jimmie and installation staff are professional, knowledgeable, communicative and friendly. Both times we ve used Tucson Turf we ve been impressed with the quality of work and timeliness of getting the projects done. Always taking into consideration the customer s needs Tucson Turf and Jimmie deliver what and when they promise.

January 22, 2019

As one of the thousands of customers Tucson Turf has had over the years, Im now in the market to upgrade my turf as Ive got something a little more manicured in mind. No company is perfect. None of us expect that. So when reviewers leave 5 stars either a company really is exceptional - or the reviews arent objective. Most of us real customers think meh and dont write a review at all. Now, four years later as a potential repeat customer, reading the experience of the only dissatisfied customer Tucson Turf has apparently ever had reminded me of my mine. My grass looks OK but before and after the installation I was just $$ to them. The customer-first piece was missing. Apparently it still is. Guess who Im not going to call?

★★★★★
January 22, 2018

From start to finish this was a seamless process! Jimmie answered all of our questions and helped us to create a space we have been dreaming about! The crew arrived on time and finished in the time frame they said! All employees are friendly and helpful. Our backyard is amazing!! We are so impressed with Tucson Turf and are incredibly grateful!! Thank you!!

★★★★★
January 22, 2018

Amazing customer service, amazing staff. They were very thorough and professional. They installers also didn t mind that my 3 old wanted to watch them and help them. I would 1000% recommend this company to anyone looking for artificial turf. They were not pushy or salesy at all. He offered sound advice and options. Couldn t be happier!

★★★★★
January 22, 2018

What a great group of folks! Here on time...worked hard .... completed the job and cleaned up everything ...installed just the way they said it would be!! Wish I could give them another *!!

January 22, 2018

I met with Tucson Turf s salesperson (Jimmie) to discuss turning a grassed area at my home into artificial turf measuring about 500 sq ft. The area encompassed 4 established fruit trees and the tree wells surrounding them. In my discussions with Jimmie I indicated my desire to have the tree wells finished with some kind of visually pleasing border. In addition I wanted the existing water lines used for irrigation of the grass buried under the turf and capped off above ground in the backyard for future water use (misting, waterfall etc.). I indicated I would be prepared to pay extra for these requirements. Throughout the conversation Jimmie assured me that they accommodated requests like this all the time and they would look after me . I signed a contract for just under $5000 and put 50% down, and was given a date for about 2 months in the future. A week ahead of the installation I still hadn t heard anything about the tree wells or water lines, so I contacted the office (Wendy) by email, and was directed to call Jimmie. So I did. He assured me everything would be taken care of and promised to have his tree guy call me. Indeed tree-guy did call but could only free up time on the evening before the installation. When I went over my thoughts on the tree wells with him he seemed a bit incredulous that he was expected to do anything in less than 24 hours, but told me he d be in touch with Jimmie. The next day the turf was installed. I met the workers. They were amicable and helpful. Their end-product was a respectable job. Nice levelling and water run-off. Good base excavation and preparation. No visible seam-lines. Good-looking grass. However, I couldn t find the capped off water lines. They weren t done. The tree wells weren t done either. The turf had been cut in a circular pattern around the wells, but only in a 3-foot radius, not the 6-foot radius tree-guy and I had talked about the night prior. In addition the sand had not been removed from inside the tree wells, but instead lay 3 deep right up to each tree trunk. Of course I called Jimmie who assured me they would look after it. He volunteered to come over and look after the tree wells himself, which I politely declined. We signed off the call with him promising he would get back to me. I didn t hear anything so called him a few days later and left a voice-mail message. He never returned my call. Over the next 3 weeks, my fruit trees began to wilt despite aggressive watering because of the thick layer of sand suffocating their root systems. I paid my own landscaper to cut the turf around the tree wells back to a 6 foot diameter. I hauled out four or five 5-gallon pails of sand per tree ( half a cubic yard of sand), dumped it in my front yard, and paid for removal. I bought my own paving stones and lined the tree wells to finish them. The project took me 2 ½ weekends to complete. The water lines can no longer be run without ripping up the turf. Seven months later, without any explanation of the delay or offer of reconciliation Tucson Turf sent me an email invoicing me for the remaining $2420. I m going to pay it because I signed the contract, which of course only spelled out the turf installation not the project Jimmie assured me would be completed to my satisfaction. I had a conference call with Jimmie and the owner (Toby). Jimmie denied pretty much everything. Toby offered to provide a discount on a maintenance contract for the turf, which is decorative in a low traffic area so doesnt need maintenance. I thought splitting the difference in the outstanding balance would have been a nice gesture to avoid ending this all on a bad note. But the best Toby could offer was $200 reduction in the final amount (4% discount). Should the Best Turf Company in Tucson Three Years in a Row be able to finish their own product around trees, manage existing water lines, and provide top-notch customer satisfaction for their top-dollar prices? Or hide behind their contract? You be the judge. Thanks for your 20 minutes Toby.