10739 Glenshire Dr, Truckee, CA 96161, United States
For over 20 years, Rock & Rose | Nursery + Landscape has been Lake Tahoe and Truckee's premier nursery and landscaping company providing landscape installation, design and maintenance for the area's most prominent residential and commercial properties. The expertise of the company has evolved into the creation of distinguished landscaping, outdoor living spaces, large specimen trees, native granite boulders, water features and more. Our location offers a retail nursery and garden supply facility with native and ornamental plant material, organic soils and a variety of mulch. Rock & Rose | Nursery + Landscape is devoted to delivering the highest quality landscape experience and customer care.
Wonderful crew and project lead--a pleasure to work with on our Olympic Valley home! Completed our project quickly and did a beautiful job--we are very happy with our landscape!
Rock & Rose did a beautiful job landscaping and installing a paver patio in our backyard. The result is perfect and we are enjoying the patio! The workers were very kind and fast!! Everything was professional and we would highly recommend them for your landscaping needs.
Very unprofessional workers. Have had myself and my car assaulted 2x by their workers at the Tahoe City library. So unprofessional they do not speak english and cannot tell one they want to do the work before vandalizing my car and trapping me inside. They do not post signs stating when they are going to work there but each time I've been assaulted by their workers at around 8:30 in the morning while the public library is open for wifi and book returns. They should be doing their work at 5am when most people don't show up to do their work here and be more professional towards members of the public.
Updated: Update after what happened below. They gave me a call to figure out what happened. After explaining to them, they apologized for the mischarge and gave me a refund for the entire quote visit. I was very impressed that they followed up and listened to what happened. There were some new personal that mixed up some lines of communication which is where my mischarge came from. I’m glad they explained to me what happened and were willing to address my issue professionally. Due to their response, I’m much more likely to use them again. Original issue: I'd asked this company to come to my property to take a look at my irrigation system so I could get an estimate for the work I wanted done (repair irrigation and possibly move my irrigation system underground). I was told that there would be a $110 charge for the visit, which would be credited towards any work I let Rock N' Rose do in the future (basically if I accepted their bid). I paid the $110 before the visit. I will say that their visit was great and I appreciated them answering all my questions when they were looking at my irrigation system. I ended up not going with them and instead had someone else do the work on my irrigation system. Given just that, I had no issues with them. However, several months later, I suddenly received an invoice for $165 for the visit, the mileage, and the time to prepare the estimate. At first I thought it was a mistake, so I responded and explained that I'd already paid the $110 for the visit they'd made. However, their response was that they could credit the $110 towards the $165, but I still had to pay for the time it took for them to prepare the estimate and for driving to my property. I was stunned, because I was never told I had to pay anything extra since the $110 was supposed to cover the actual visit to my property. I do not live in the middle of nowhere, and live in their service area. When I'd asked about fees before scheduling this appointment, I was told there were no other fees besides that $110, which I find very unprofessional. Fees should be the very basic information for any business, especially when it comes to providing services. I would suggest that if you are looking to get estimates/bids from several different companies, do NOT get one from this company unless you're fine with paying over a hundred just to get a bid.
Rock and Rose did a fabulous job on our landscaping! They were very hands-on and responsive throughout the design and construction process. We have received many compliments from friends and neighbors! We highly recommend them!
The Rock & Rose team is the standard for landscape design, construction, and supplies in Truckee/Tahoe region. Jaclynn's design strengths add creativity and energy to any project big or small. The landscape supply business is high quality and staff to support your every need. I will continue to work with the Rock & Rose team and encourage you to do the same. Keep up the great work!!
We worked with Rock & Rose and Tahoe Landscape Architecture for a full year to create a new yard which included Rock & Rose doing the grading, irrigation, making sure we were in compliance, stone work, and lighting. They are professional, on time, and they were great in their communications with us. We have been really pleased with their work and the level of supervision and care that the Erik and Jaclyn took in making sure everything was as expected or better. We recommend them and look forward to working with them in the future.
Rock and Rose Landscaping has been awesome to work with!! They helped me design and construct a beautiful mountain landscape at my home on Lake Tahoe. Great crews and great people! And they have a fun plant nursery located in Truckee. Highly recommend!!
So very helpful!
Great, extremely helpful and friendly
Great selection of plants, herbs, etc. Very friendly and helpful. Will definitely be back.
Rock & Rose does beautiful landscaping work. And Valerie (head of landscaping) rocks!! Super helpful and on top of it! Thank you!
Good landscaping company and nursery. Anything you need for you garden.
Really neat place. Great staff with lots of helpful hints. Great selection!
Fantastic customer service!
Friendly help, nice layout, lots of choices and easy parking.
The staff is extremely professional and knowledgeable. The inventory on hand was plentiful and impressive. I would definitely recommend Eric and his team
Amazing office staff. Amazing irrigators. Amazing landscapers and design. Lots of options on rock.
As a local landscaper I have been going to Rock & Rose since they opened. Its convenient that you can buy your bulk material and plants at one place. Everyone at Rock & Rose have been fun to work with and extremely helpful.
Top tier professionalism and attention to detail. Provided outstanding workmanship. Responds effectively and expediently with short notice requests. I highly recommend them for all your landscaping needs.
Jaclynn was a delight to work with, bringing her fresh ideas and creativity to our project. She and her team did a beautiful job on our landscape. We give Rock & Rose our highest recommendation.
Quality work at a fair price.
These guys do a great job. They have always been very prompt in responding to requests and show up on time for appointments.
Communicate well with owner not in area, and flexible with schedule. Personnel in the field have been good.
Best landscape service provider we have had in Nirth Lake Tahoe. Professional, prompt, and competent. After 40 years at Tahoe this company is the best we had used.
Excellent quality in plants, Excellent staff, Years of experience. Recommended!!
Ordered topsoil for my garden. Delivery went as planned and the topsoil looks good.
Worked with Jaclynn and couldn t have had a better experience. We have more projects we want to do and Jaclynn will be our first and only call!!! Thank you Rock and Rose!!
Always love going here!! The employees are knowledgeable, kind, & helpful and they have a great healthy selection of plants. And inside they have a variety of house plants & cute & unique plant holders/hangers, and random knick knacks, great gift items.
Friendly and accommodating. Great experience.
Awesome - fantastic customer service, excellent advice and a highly qualified staff
One of there employees hit my truck and totaled it on June 27th, 2019. Their shady insurance company won t give me a reasonable offer and still haven t seen a penny for my damaged truck, car rental, hospital bill etc. I will never bring my business to them and encourage other people not to either.