LawnStarter Lawn Care Service in Toledo
2151 Blackthorn Dr, Toledo, OH 43614, United States
About
LawnStarter makes lawn care easy for homeowners in Toledo, OH. Our beginning to end platform connects customers with highly skilled, professionally vetted lawn care services in Toledo to take the hassle out of lawn maintenance. LawnStarter delivers a high quality and efficient experience that saves our customers time and hassle, so they can focus on what's most important to them.
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Mowing was great, but they didn't trim around the beds or the telephone pole out front. - Later in the day, Cle camew out and trimmed the entire yard and it looks great. He did a good job. Apparently, there was some mix-up in what the job entailed. That is now solved and we are on the same page.
TheyTell you they will be out between tues and Friday they don't show til the following Tuesday then do a half asked job and charge you a long grass fee. They are cheats and crooks. When asked to rake the yard we were told it would be an extra 350.00. Do not use these people, you will regret it
Husband can never get through. Is on hold for hours and nobody answers. Came and mowed yesterday and are trying to charge double saying we had over 6 inches of grass. We didn’t, our grass was 3 inches and they cut it down to 2. My husband had mowed the previous week. That is very shady and dishonest.
The worst customer service company I have ever interacted with. they do not show up for the job more than once. I call to cancel their service because of the lack of reliability. They tell me they will charge me with cancellation fee although they are the ones who did not show up. I request to speak to a supervisor to complain about the cancellation fee and they say this does not qualify as an issue to be discussed with a supervisor. Totally shady and unacceptable. Would caution all to be careful when dealing with this company
The wife and I contracted moving with this service for her elderly mother because the company that did it before closed the doors suddenly. Lawnstarter was prompt getting out to mow it quick once they received a credit card for 3 mows. (want to state it was appreciated they squeezed us in) Was told in the beginning they may have to mow it and charge for two since it was really high from all the rain, and we were ok with this!!! They mowed and left it looking terrible!!!. Called them and waited one hour and still couldn't get anyone on the phone. Finally got a call back the next day and was promised it would be mowed again/mulched up over the weekend but they never showed. Lady on the phone is really nice but the service is terrible!!!. Take a look at the pictures and it tells the story
So at first my fiancé and I were extremely happy with this company as they were responsive and did exactly what we needed them to do. about 10ish months have gone by and we needed to update the card that we were using as existing payment which we did. However for some reason even though we updated payment information our service was stopped and on my fiancés end it said they no longer serviced our area. HOWEVER if I try to sign up in my name, not only do they service the address but I got a text message within 5 minutes of looking at a quote. when they contacted me I inquired about our service being stopped and why they have seemly ignored my fiancé asking about our service but they were so quick to jump to service me. after pointing this out I received no reply. this is extremely unprofessional and I will not be using this service or recommending it as something as simple as updated payment information should not have stopped the services and the account should not have been closed not allowing my fiancé to sign up for services but allowing me to do so. I will provide the screenshot of my inquiry and the fact that it was then ignored.
DO NOT USE THIS COMPANY. They did not show up when they said that they would (or at all). I called once and was on hold for 30 minutes when I agreed to an auto call back, which never came. I have been on hold for over two hours and still have not spoken to a single human. I had to get another company to mow our lawn and pay a pretty sum because of how tall the grass grew while waiting lawnStarter to not show up.
After 3 months of using LawnStarter lawn cutting service, they didn’t show up! I finally got a response back saying that a crew wasn’t available in my area?! What about the previous 12 weeks? Where did those crews come from? No warning, no call or email! When I finally got through, I was told (via e-mail) that “no crews picked up my job”. Shouldn’t the company ASSIGN jobs to it’s employees? Ridiculous! Now I have to borrow or purchase a mower because I got rid of mine when I started this “subscription” with LawnStarter. Do not use! Very Undependable!
This place is a SCAM!!!! All they do is cancel,cancel,cancel!!!!! Then when you call during business hours they have a recording saying to call back during business hours looosers!!!!
Very thorough and kept me informed of their arrival.
Picked up extra weeds that i accidentally left around and the lawn was mowed. Leave blowed the driveway even the parts that the lawn mowing didn t dirty! Adrian was great
KATIE @ LawnStarter The best !!! Above and beyond communication and Quality of work. Out of town and LawnStarter application from smartphone is good. Thank You Katie
Scammers. Wouldnt recommend this business if my life depended on it.
Terrible service. Grass doesnt get picked up, left in terrible condition. Will overcharge you then open an investigation that you will lose. Stay away.
Signed up as a customer and was given the name and date of a person who would be coming to do my lawn. In three days time I received over 10 calls, texts and emails from what must be independent lawn workers soliciting my business. They knew my name, phone, address, email... checking account information... I tried to contact lawn starter by every means possible listed on their web site and the links left in my text messages with no response. I did not sign up for services to be solicited but to have my lawn taken care of. I have no idea if I will ever hear from them but I continue to be harassed by ppl claiming to be with lawn starter. If they are all with the same company why doesn t any one seem to know that an appointment and person was apparently assigned to do the work for me.
No one ever showed up to cut my lawn yet they were trying to charge my debit card. I had to cancel my card to stop this action.
This service has been great. Good reliable work crews. No problems with billing. Good communication.
This has been the worst lawn care service we have ever used. They never showed up when they said they would. Its been three weeks with no service with many promises to complete the job, but no follow through. Then today they text us saying do to so much business they have to drop us because they have no crew to do the lawn. Very unprofessional and I will tell everyone not even consider this terrible business for your lawn.
Lousy job, not dependable, and too many excuses for not showing up and performing as expected.
Terrible every time my grass was supposed to get Carter didn t get cut about 10 different providers in the latest riders another one who promised me he cut my grass and never shows up
David is always punctual and considerate. Hes great at communicating so I know if there are any problems or changes, also being able to text him is so convenient, he always gets right back to me.
If you are looking for a company who has great prices and doesnt take all day to do the job,then look no further this is the place you cant go wrong .they did my front and backyard and they look wonderful!!!!
If I could give zero stars or negitive stars I would !!! Literally had a guy show up in a car with a push mower !!! Didn t edge didn t blow , and if you can call it tree trimming the never picked up what they cut ... ABSOLUTELY HORRIBLE
Fake company never showed up. Dont even try, you will regret for sure!
Very unhappy with the mowing that was done and the deceitful nature of the companies over grown charges.
K. Hodges of LawnStarter Lawn Care Service did an outstanding jog on our yard today. All details were meticulously addressed.
Quick and convenient, no hassel
Wonderful service! Mark did a great job. We highly recommend!
I would recommend this service to anyone who needs an excellent lawn service. James did a fantastic job on my yard! Thanks again for the excellent work!
Jazmyne and his crew are really great They do a terrific job on our yard front and back and always make sure that the grass is blown off all our walkways driveway and patio area I can recommend both LawnStarter and Jazmyne and his crew because We are very satisfied with their attention to detail and the great job they do
Jose was very friendly and professional. He did a great, comprehensive job. We have a large and challenging yard. Jose was up to the challenge.
Company is doing a great job in mowing they have trained staff who know what and when to do. keep it up guys
Damon was great and very communicative with us. We have 2 dogs that we needed to make sure were inside before he opened the gate, so he let us know what time he would be there. Will use again as long as we are able to work from home.
Excellent service! Bryan always does a great job
So far so good. We are very pleased with the quality of work performed. Its very nice to have a reliable team to help us out with our yard.
Gerardo was awesome! He was here early and done quickly. Our lawn lools great. Plus the service folks at Lawnstarter have been super helpful
Great experience - easy to register, manage thru their app and voiila! your lawn gets mowed. Couldnt be easier and more hassle free!
Super convenient and scheduling is a breeze. Would definitely recommend.
They do a great job. David is the guy they rock. Would highly recommend to everyone.
Excellent job, dependable, on time as promised. I can always count on LawnStarter and Eugene so I don t have to worry it gets done. Thank you
Lawn always looks nice after a mow.
These clowns show up 2 days late. Charge a 50% upcharge because my lawn was over 6 inches tall. No blowing, no trimming. One guy shows up with a 20 inch mower, he took out of his trunk. Classy Scammers.
Can t believe I hired a lawn service via an app, but absolutely thrilled that I did! Dan has done a terrific job and now I am looking to get help with shrubs! Highly recommend LawnStarter and Dan!
Great place for me definitely starting out
The quote for leaf pick up was 182 but the company charged me 262. The company refused to change the bill because I did not report it within their five day policy.
