4155 Gibson Dr, Tipp City, OH 45371, United States
We're a privately, locally owned company that provides safe and effective Lawn Care, Tree and Shrub Care, Mosquito Prevention, Landscape Bed Maintenance, Aeration, and Seeding services along with the best Customer Service in the business!
I rate this location as 1/2 star but the app forces at least a 1 star rating. They damaged my fence and did not let me know. When questioned, I was ignored. Once they did respond, they wanted to perform a substandard fix. My yard is worse than when this company started. The service techs burned several dead spots, churned up the top soil with the wheels on the powered spreader, dumped pellets and made no observable attempt to spread or remove the overflow. I was told the burned spots and damage would be fixed in the summer. Not an acceptable reply... especially since they are not trusted to follow through based on prior issues. Just say No to this company unless you have the resources to manage each treatment application and have the supervisor on speed dial. The techs like to use the call my boss response and leave ASAP once the application is down.
Shelly is very knowledgeable, I decided to change services due to my dogs and their schedule. Shelly was very helpful in answering all my questions. I’m excited for them to start the initial process for maintaining a beautiful yard all season.
The work was fine as usual. I have asked your company multiple times to please let me know the day the work is scheduled and an estimated time of arrival so I can make sure the dogs are inside or if they need to go out I can do that before you all show up. Now I can't let them out for 2 hours because you all came early this morning and I didn't get a notification or phone call.
I would like to mention that I have been working for Organic Turf for nearly a decade, which is important to disclose in my review. With that in mind, I want to express how much I appreciate Cody's work. He is genuinely one of the nicest technicians I have had care for my yard. He approaches his work with great thoroughness, treating my lawn as if it were his own. I believe every branch could benefit from having someone like Cody!
The work and job he did was fine, however, your company was JUST here treating the lawn and to be truthful, we do not have a lawn left to treat. Because you had just been here, I intended to cancel this treatment but we had a death in the family and did not get to it. I am going to have to sit down and reevaluate this service. Due to inflation and the higher cost of everything thing including this service it is a luxury we can no longer afford.
We have not had a good experience with Organic Turf since starting service. In fact we have cancelled service twice and decided to start again as we want organic treatment. However, the violets they said they can eliminate 6 years ago have spread (our current service started three years ago) and the dandelions and crabgrass are spotty. Whenever I speak or text with a representative, I am told “you only signed up for four treatments and must have seven to eliminate weeds”. At $209 per treatment I am not signing up for seven. When I responded to a text from the tech, Jacob, this morning asking if he heavily treated for weeds the response was “done did that”. What does this mean? He treated thoroughly today, or he treated in early Spring? I’m finished with this company and will go back to using chemicals. Well, it has been over a week and communication from a manger although I did receive a call today during work which I could not answer. I called the number back to find it was this company however, no message was left. As I stated in my review, they simply do not care. I am only one of many customers (former).
Henry did an excellent job this morning. Henry is always safety minded and cleans up afterwards. The thing I like is that Henry always alerts you the day before his service visit and also available to answer any questions you may have and he’s always smiling.
Laid grass seed on a day we have 28 mph winds with gust to 52 mph. Not happy especially paying over $300.00 for the service of liquid aeration and seeding. And when I post review their comment to me says 5 months ago. Okay so today is 9/27/24 Comment in email: (1) Condition - Average Your lawn exhibits good color, indicating your grass is healthy and thriving. Me: doesn’t show good color and thriving to me! 😡😡
Michelle was easy to work with!
Spoke with Michelle today and renewed our contract for 2025 lawn care. She was very polite, explained my options and very accurate and quick. She did great customer service.
First it is nice to call a company and get a live person to talk to, like Stacy Then it is even better when you get a person that is knowledgeable about there service they provide and was very personable and full of knowledge, Stacy answered all my questions. Cant wait for them to start next year, sinve 2024 was a great success with my lawn, Best it has looken in years. First time in a long time I was happy to spend a little money. Thanks Stacy
Marion was terrific. She helped me solve my issue and answered all my questions.
Michelle was very professional and helpful when I renewed my contract for this year.
Im not happy with last treatment. Have tire marks in grass and uneven in my front yard. Looks terrible.
I m very pleased with how well my lawn looks. I didn t have any weeds this spring. They do a great job of clean up. My last company left more fertilizer on the drive and sidewalk than on the lawn. Patrick serviced our lawn today, he was always so kind and respectful of the property. He calls ahead just make sure I know he is there and that the dogs are inside. Would definitely recommend.
It was great talking to Michele. She resolved my problem. She was helpful.
Sara was very helpful getting the information for me concerning my account. Thanks for your help. Chad did an excellent job and close gate. Thanks.
Henry was out technician today. He arrived on schedule and remembered to give us a courtesy call to let us know he would be at our house in 15 minutes. He worked fast and efficiently. He is more than welcome to do our services again.
Notification of service day before which was great! Arrived on time .
I spoke with geanice this morning! And she assured me that I was already prepaid for the service mentioned to me in a text message. Which I totally forgot that I did so. Her customer service was very helpful and she had great insight on upcoming sales and service in the future. Thank you geanice for your help!
Just signed up at this company after seeing that they are doing my neighbors yards and my neighbors yards look absolutely fantastic. I look forward to hopefully with time having my yard look just as well
Rep took time to answer all my questions and gave advice. Thanks
ok job did not take enough time to spread evenly did not look like spread much lime. could not see many granules in yard. how many pounds did he spread? Services
Technician showed up on time and did a great job.. Lawn is the best since being treated by this company.. extremely happy
Nov 2024 - Cody was prompt and professional. 5 Stats Nov 2024 - Henry was prompt and professional. 5 Stars Oct 2024 - Cody was prompt and professional 5 Stars Aug 2024 - Isaiah was prompt and professional. He let me know he was on his way as well as when he arrived. He asked if I had any needs or concerns. 5 stars Jul 2024 - Dalton was prompt and professional. 5 stars Jun 2024 - Aaron was prompt and professional. 5 stars Jun 2024 - I spoke with Shaydie to make a payment on my account. She was friendly professional and very helpful. She went the extra mile calling me back to let me know they had system problems and that my payment would go through was the problems had been resolved. Greatly appreciated!! Thank you again Shaydie!!! Feb 2024 - had a brief conversation with Brynna regarding scheduling service. She was friendlly, professional and very helpful!! Nov. 2023 - had a conversation with Darryl to add an end of season treatment. He was professional and informative. Very helpful!! Oct 2023 - had a conversation with Meagan to make adjustments to my service schedule. She was friendly and professional in helping me out! June 2023 - had a conversation with Megan to bring my account up to date. She was friendly and helpful! Feb 2023 - first service of the year. The service tech, Charles S was prompt and professional. Five stars. November 2022 - our service tech, Charles S was prompt and professional. Five Stars! October 2022 - our service tech Bryce S., performed aeration and overseeing, and was thorough and professional. 5 stars October 2022 our service tech, Samuel T, was professional and thorough. The work was performed quickly and well. 5 Stars!! June 2022 our service called ahead to inform us of his arrival, was prompt and thorough. He explained the service provided and listened to what my areas of concern were and addressed them. 5 Stars!!! I did not include as I am out of town. That being said the yard looks great!! Very satisfied!! March 2022 Gina our service tech was prompt and professional and did a great job. 5 Stars!!! Thank you. I ve included a pic. Our lawn greened up very quickly. October 2021 our service tech Kenneth was prompt, professional, and took the time to explain the service and what I needed to do to ensure the aeration and over seeding was successful. We continue to be satisfied with the service provided!! See the photos below, taken 10/30/21, of our yard. Very satisfied!! May 2021 our service text Bryan was prompt, efficient and thorough. We continue to be pleased with the service and love the way our lawn looks!! Mar 2021 The service tech Bryan was here early, was thorough and provided feedback on my lawn. Thank you!! Oct 2020 The service tech Rob was prompt, thorough and provided feedback on my lawn. They have always been professional. The service tech, Brian, was prompt and thorough. Service provided has always been excellent and professional. Thank you.
Great job called when he arrived to let me know that he was there
Awesome service!!!! Always perfect!!!! If I could give him 10 stars i would
Very efficient and careful.
Jacob did a great job (as always)! He always gives a good amount of notice before service, and works through the yard efficiently and professionally.
I didn t receive a written document of what was done! No email or text! They used to leave paperwork of what was done in detail but not anymore! I called and complained before and was told they are going paperless and I would receive email or text. I don t get anything anymore
Henry did a great job servicing my lawn. He was thorough and cleaned any product from my walks and driveway. Thanks!
Tyler did a great job! I did ask him to go over an area and even though it was raining, he did and was very polite! Happy holidays!
Very helpful and professional.
Made me aware he was on his way.Very quiet.
Excellent pet friendly service, highly recommend
Heather, on the phone, was friendly, helpful and patient. Her and the rest of the staff never seem in a hurry, always as helpful as they can be. I think this is our 5th year with ExperiGreen and Organic Turf.
Brent great
Im satisfied with your companys service. Thanks, Henry for your service.
I never actually saw him through the job, so I guess that he did it and that s good! I see his sign so we must ve come early! Thank you
I had and issue with a dead spot on my lawn after service. Geanice in customer service was very helpful and attentive, sending someone out to review and fix the problem. Appreciate the support!
Henry did good job today as he has in the past.
Wish he would fertilize all the way to property line on west side of house or even on my neighbor s side of shared hill. Looks strange. Generally, the company has done only a fair job of weed control along edges of grass. Not sure I will use them again next year. They were supposed to do aeration but never saw them & didn t leave any notification of completion. Since it was a newer type of aeration you can t tell by looking at the lawn.
I called to check my service schedule and talked to Stacy, she looks up on my account letting me know when it will be very nicely and helpful. Thanks Experigreen and Stacy!
Excellent service by Jacob!
Tyler professionally kept his truck parked on the street (due to a small mechanical leak problem) rather than parking it in our driveway. Improvised bringing the hose in to cover the backyard. Much appreciated.
Everything great love my yard
I m sure he did a good job on the lawn. However I could only give him two stars because when I came out on my front porch he had sprayed it too! This meant that when I or anyone else walked through this it would be on my shoes going into the house. I had to wash it off. Not happy.
Chad is great. Good customer service too ..
Austin made signing up for lawn care very simple. He explained the services and process very clearly, including what the plan would look like going into next season.
Experigreen is an amazing company and Brynna is the best customer service representative ever!!!!!
Good communication, and timely service
Thanks Cody!! Professional and knowledgeable
Good job
Polite young man, explained what this application was for.
Fast efficient. Cody did a great job. Thanks!!
I really enjoyed speaking with Rishell at Organic Turf this morning. I retired from a fortune 500 company as director of customer service. I have listened to thousands of customer care calls over the years, and Rishelle was really impressive. Her professionalism and making the customer feel appreciated was outstanding. Hopefully she works there a long time training reps how to do the job the right way.
Dalton serviced my lawn today and he was very pleasant and treated it with care. I also appreciate hos phone call before he came. Very respectful.
I was not aware that they were coming toddy to service my lawn. I will call on Monday to ask. They were just here earlier this month. What service did you preform?
He did a good job but still have weed,s popping you so make it stronger!!!
When I called ExperiGreen, I received something I didn t expect! I got someone on the phone that wasn t just a sales representative, but rather someone that listened to what my needs were and advised me on how to properly mow and care for my lawn! Matt Phipps was very friendly and professional, answering all of my questions, and someone who made me feel like they care about my lawn too. I explained the problem I had with my prior lawn service company and he advised me on what we (ExperiGreen and I) could do to correct the problems. He even gave me advice on how often to mow and as I had just seeded my lawn, to not mow that area until the grass got a really good start, and to water in the morning rather than the evening. I could not have imagined getting such good advice from someone before I even signed up for their service. If I had to describe him in one word, I would use EXCEPTIONAL.
He did a good job
You did a good job thanks now we will wait and see how the out come work out
Great work! Love our lawn! Thank you for helping make our lawn beautiful!
Henry came early as scheduled but decided to delay my application because there was a significant frost coverage on the grass. I greatly appreciate that he did not damage my grass by walking/ riding on frosty grass. He returned after noon and completed the service. Great job!
My yard is resplendent and vivacious. I was told I was showing off. I had to retort that all I did was contact your company and now my yard is exploding! No weeds, no dead spots and zero time was spent by me. I ll take all the credit but we know who really should.
I appreciated the detailed response regarding the services provided.
Michelle was very courteous and professional
I needed to postpone an application at the last minute and Brynna was quickly there to help me. I really appreciated her professionalism and help.
Jermicah Jones, 003-2, . . . He is dependable and does his best to service our lawn. We are very satisfied with Jermicah and ExperiGreen. We consider Jermicah a new family friend.
The paperwork says he applied liquid fertilizer l but I saw him in the back yard just hand throwing granular fertilizer.
Great company. Marion is awesome to deal with.
Terry very helpful today with payment and assistance using web site
Terry was very helpful when scheduling follow meeting with manager.
Darryl adams was my salesman and he was very professional
Outstanding work.
Great
Treatment of the lawn was fine, but it got sprayed all over our deck. Had to rinse it off so kids didn t get into it.
Didnt know he was here
I wasn t home when Henry treated my lawn but it looks good! However, I m wondering how effective the treatment will be since it is raining and it s supposed to continue to rain for 3 more hours? This is no reflection on Henry since he is prejudging following the schedule given to him. Organic turf has been very responsive and professional in my experience with them treating my lawn.
Polite, friendly, explained his job that day and did it. End of story.
Patrick A came out on November 22nd 2024 and treated our lawn to get it ready for the winter season he did an awesome job Thanks Patrick. Henry W came out in Oct 17th 2024 and sprayed and treated my lawn and he did and awesome job Thanks Henry keep doing a great job. Organic Turf from past experience with them was good so we re hoping for the same results with them as in the past I had the pleasure of speaking with Austin about getting our services started today Thanks for your help with getting our service started and hoping that we will get the best results from using Organic Turf as our Lawn Care provider. Rob L was the lawn specialist who came out on September 5th and he spot treated for broadleafs and fertilized my lawn he did an awesome job Thanks Rob and Organic Turf. The only thing that I have negative to say is that I wasn t notified of when the Technician was coming out to do the lawn service would like to be notified before hand.
Very good service. Paid attention to detail. Left the driveway better than he found it!
He came and treated my lawn. I had to delay it because of the severe drought here. Weve just started getting a trace of rain. Tomorrow hopefully we will see a real rain here. They were kind enough to delay it for me. All I had to do was ask!
Very professional.
Isaiah did a wonderful job treating our lawn today!! I truly have never witnessed one of your personnel taking so much time to treat our lawn!! Called before he started and was able to tell him about our stubborn dandelions along the street and assured me that he would treat them!! Finally a person that seemed to indeed care about the treatment !!! Sept. 25, 2024
lawn looks great
Very pleased with the service and Chad did a great job.
Henry did a wonderful job today. I had a couple quick questions that I could ask him, since I was at home when he was here. He happily gave me my answers and addressed my concerns. Thank you.
Bryon treated my yard today. He was quiet an efficient. I didnt even know he had been here. The Organic Turf Co regularly keep my yard looking great.
Matt was very professional and very friendly. I had a question which he kindly answered. I am very pleased with how wonderful my lawn looks, and also please because it is safe for my two dogs. Thanks Mat
Working with Experigreen for a few years, to get a better lawn has been a good experience. They have listened to my concerns and my lawn is looking great! Thanks Nicki!!
Spoke with Shaydie today she was so pleasant and very helpful. She answered all my questions.
Jacob did a fine job and even used the leaf blower on my driveway to remove the leaves that came down in the storm.
Although I am sure the man who serviced my yard did a great job. I am not a happy customer with this company. They don t communicate. They don t tell you if you sign up for a service it s automatically done every year. Even when you specifically state this is a one time deal. This company is awful. I always have weeds. I will be cancelling and this isn t the first time I have had to complain. Started day one when the rep tried to complete my survey and then called me because of the comment I left. That was God telling me to go another route. I bet I listen this time. They have continued to provide poor customer service and customer satisfaction.
Chad with Experigreen does a great job for us!
Jacob did a thorough coverage and took time to hear my concerns on my yard!
Very friendly. Great service!!
I had the pleasure of speaking with Nicki today who helped me and answered my question without hesitation. Its always a pleasure when interacting with this company. Everyone who I speak to are always so kind and never makes you feel like you are bothering them. Nicki was no exception. Thanks again!
Great service, good looking lawn.
Great! A Great job!
Aaron did a great job!
Aaron was very polite, called me ahead of time, and was professional. I highly recommend his service.
Excellent work as usual.
I got a call before the service checking to see if I had any questions or concerns and then the technician promptly arrived and performed the work. Great communication! Thanks for the professionalism and prompt service. Thank You!!
Great Job!
They are always very nice when they treat our lawn. I appreciated the report card on our lawn that we received and that they made sure we knew that if the dandelion treatment did not Get rid of all of them, they would come out again in 2 weeks for another treatment. Thank you
Brent was great and very knowledgeable. Look forward to working with you
The quality of service has really declined since changing from Organic Turf to Experigreen. Told them personally twice to treat the fenced in area in the backyard and skipped it again on this treatment. Why am I paying full price? Not getting full service. I m done with this company. Today was the last time I m just throwing my money away.
Bryanna was absolutely a blessing in working through some minor issues. May the Lord bless her richly. And you too
JermIca, was efficient and professional. Thank you for your services. David Rodgers
I called to reschedule service and Stacy was very happy to help. I wish so customer service was like that.. she was helpful and very personable. A pleasure to chat with.
Patrick is reliable, very professional and great service.
Great communication with Rishelle
Chad was very helpful in responding to my situation. He took time to explain his findings and to make recommendations. He immediately followed up with treating the problem with specific products not normally used.
Brian Always does an excellent job on our lawn. pleasure doing business with this company!
Henry did a great job processing my yard.
He answered my Questions & did a good job
Very professional and knowledgeable
They are always very nice and professional.
Answered all my questions
Thank you for the detailed info. It is much appreciated. I water every other day, but stopped for a few days due to the $ 475 water bill this quarter. . Thanks also for the prompt attention to my concern regarding the weeds that are present. Continue to care as much as you do. I hope your othe4 customers appreciate that as much as we do. Bill Johnson.
Jermicah did a very good job, & is very polite look
Aaron did a great job today
After years (and years and years) of trusting our small yard to a larger firm, we knew it was time to make a change when there just never seemed to be an improvement. One day I saw the Organic Turf Companys truck at our neighbors home so I went out and talked to the technician to interview him on what he thought our yarded needed to look as good as next door. His answers seemed smart and the fees were reasonable; the next day I switched lawn care services. That was last year. This year we finally had healthy grass. Thank you, OTC!
Sheldon was very knowledgeable and professional!
He does great work. Very polite when he sees me he always smiles and waves, that important
Good job and well done - especially in this heat we are experiencing right now.
Tech arrives, does the work quickly and efficiently. A receipt is left in the door. No disruption to my day!!! He took the time to discuss the ways he was protecting my new trees. I appreciated that.
Had to go outside and ask to get beyond the fence line else would not have been sprayed. Did finish it up.
Signing up was easy and pleasant. I hope the service will be similar. End
Brian did a great job today treating my lawn. As I was not there during the application, his detailed notes are especially helpful.
Isiaih did a great job!
Technician left fertilizer pellets all over driveway and sidewalks. Sure wish he took the time to blow them off like I had to. 9/3 Update: I never got a call from the company as they said they would do below.
Always so nice and does a great job!!!
Very nice
Customer Service was professional and helpful.
I would recommend them wholeheartedly! They have treated my yard for 6 years and it looks great! They are great people to deal with! I dealt with Mark today and arranged for over seeding and aeration to be done this fall. He was extremely cooperative and was able to reduce the price for me since I am a senior. I would highly recommend them, and since I started using their service many in our neighborhood now use them! A special thanks to Mark for his excellent care and attention today! I ve also had pest control and I m anxious for them to come tomorrow. I had some questions today and I was able to chat with. Rishelle and all my questions have been answered, and she was very helpful and very Pleasant!! Cody came out today to do the mosquito spray looks like he did a great job thank him very much!
Symphony was very helpful and answered all my questions quickly.
Did not treat but a minimum of the weeds. Saw me standing out to talk to him prior to his service and did not approach me. It took longer to blow off his qork vehicle with a leaf blower than it did for him to spread fertilizer.
Didnt do the front yard, thank God. My grass is already brown. Why would a professional treat a yard in distress. Please refund charge for this treatment as I am disputing it.
Your rep was very pleasant and processed my request quickly.
Jeremica was great.
He was very personable and more importantly he didnt take the machine across my bridge. He used a hand spreader to put down the fertilizer. The last technician did not follow my request not to do that.
Austin was extremely helpful in signing us up for flea tick and mosquito treatments. My son Paul Mattie referred us
I called regarding a request for more detailed care and they made note of it and will pass it on to the workers when they come!
I was notified today that my next lawn application is tomorrow. I called the company & spoke with Katlyn. The company usually calls me before they come & speak with me before they start work. I am on vacation so Katlyn said she would let the technician know. This is a very responsive company.
Quick and left no mess
Cody did a complete job of spraying for bugs
Great customer service always
Symphony at the office was good help with questions we needed answers for. We enrolled in the full seasonal program to save money. Thank you very much.
As far as I know it was good. I am not sure what he put down.
Called beforehand about service. Very polite doing service.
We have been using Organic Turf for a number of years. We are pleased with the results. Cody did a nice Job at his last visit.
I needed to cancel my lawn treatment as my yard is too dry and reschedule. Stacy was very quick and helped me immediately cancel my treatment. I appreciate her quick response. Thank you!
Wonderful
Technician: 003-2-Henry Wolski did a fantastic job today servicing (and explaining) our lawn today. Thank you! Liquid Aeration
Excellent service by Isaiah. He is one of their youngest techs and new to servicing clients. He went over and above to be careful not to go too fast and to tell us to be sure to water the fertilizer in well during this hot spell in Sept. otherwise it will burn the lawn. We have an irrigation system so that s not a problem but he didn t know that and made sure our lawn would benefit from the treatment not get damaged. I hope Isaiah will be assigned to us everytime! I ve been a client of OTC for 12 years now and while the Experigreen merger has caused some issues, they deal with them quickly. Appreciate Justin and his team from Troy.
Did a good job working around me when doing years work. It s appreciated
Experi Green Dayton/The Organic Turf Company has been a pleasure to work with the past several years. They always give me a heads up when they will be out to treat our lawn. They always provide a report of the service and condition of our lawn;as well as any recommendations. Rishelle was very understanding and reassured me as I expressed concerns due to recent drought. I truly appreciated that. Will definitely continue to support this business.
He sent a message to let us know he was on his way. I also received a detailed email letting me know exactly what was done.
Austin was very precise in addressing all my lawn care issues, and explaining all the services his company has to offer. The pricing is very competitive and I look forward to working with Organic Turf!
Wonderful customer service. Look forward to getting my lawn back in shape. Appreciate the email after application so I know what they did and found.
Looks like he did not do the services you guys are billing me, I saw in my camera that he was just there for 15 mins and left, I do not think my back was done, I had it in my camera the time he arrived and left, he did just a small portion on my front only. Also this visit is not authorized by me as I did not receive a call or text prior to you guys going to my place. I do not think it is fair for me to pay for the work that has not been completed.
The technicians are fantastic, and always leave detailed messages concerning what was performed and anything that needs to be done on our part. They always respect you and your property. We chose this company because their organic applications are safe for our pet. We have the best yard on the block.
I highly recommend this company and, Brian Was the name of the technician I had today, he was very helpful and polite. They do a great job.
Nikki was quite helpful and able to take care of my problem.
Bryce was excellent! I informed him before he started what he needed to hit with weed spray. Some things he noticed without me pointing it out. Bryce is good, efficient, notices things. Glad to have him. Great job. Bryce
My tech is always considerate and on time. Does a good job. I dont have problems with my yard and my grass is green.
Kenna was exceptional and responded quickly to my email question today.
I am surprised and happy with how fast the dandelions and thistles were knocked out! None of the other lawn care service have come close. I have recommended them.
I am so pleased with not having ants in my bathrooms! The lawn treatments make it grow greener and faster! Good for grass eating dog! Brian is great! Positive
Friendly and polite. Explained what he was about to do. Let me know when he was finished.
Good quality job.
Notification prior to arrival allowed me to unlock my gate. He was fast and efficient
Shelly was very helpful in helping me decide what was best in getting my lawn in shape.
Perfect. Also, answered my questions
Chads service was excellent and greatly appreciated.
Updated: 7/26/24: Lawn doing well this year. Even back yard has improved dramatically. Cody S. does are mosquito control. And we think it definitely helps.
Jacob is a true professional and was extremely helpful and effective!
Everything was great!
PROFESSIONAL, FRIENDLY AND OUTSTANDING SERVICE!! Weed control was added to this service per my email request about two weeks earlier. Omni was very helpful and gracious when I called in. Great Customer Service! Thanks Services
They should pay attention to weeds close to landscaping. The broad area of the yard looks great.
Never post negative comments but this year weve had a lot of weeds along curbs and sidewalks. Front entrance. Sprayed Triad (I think thats the herbicide name) so theyll be fine soon. Feel like the weed killer isnt being spread to the edges of the property. Otherwise, nutrients definitely working because the grass is a super dark green after being brown during dry spells.
Called and spoke with Katlyn. I had several weeds pop up in between treatments and asked for someone to come out to remedy the situation. Katlyn is having someone come out, no questions asked to take care of the problem! I was pleasantly surprised with how quickly she scheduled someone to come out!
Chad did a great job! It will take a few days to weeks for us to see if the weeds are really dying. We ve had three applications & have not seen much progress in removal of weeds (crab grass, dandelions, etc.) in the yard. We are seeing less damage from moles & voles.
Austin at Rankin Lawn Care was so easy to talk to with no pressure or gimmicks. Very polite an answered all my questions and concerns. Thank You Austin!
Joseph was exceptional. We had some chick weeds in several areas and he spot treated them. He also cleared the excess treatment on our sidewalks and driveway and I dont recall watching anyone do that extra step. He did a great job!Thank you Joseph.
When I talk with Cody he listen and handle what we talked about. And what is most impressive is Cody calls me back tells me what he did and what else he found. Then we discuss what we need to do next.
Very pleased with service. Josh was helpful in clearing up some miscommunication from the company.
Great conscience work
Henry did a fine job. Five stars. Yard all clean. Used leaf blower to clean up too.
Meagan was professional with my transition of payment and very sweet. Brynna is also professional, great personality and definitely help me.Bryce did a great job!
I hired them last year and have paid over $2,000 toward lawn care services to date. I fired them on Monday after two years of disappointment. My yard has more crab grass than before I hired them and their customer service (from management is horrific). After several complaints, I heard from one of the managers, Joshua Bell, who told me to call him with any problems, complaints, etc. He answered the phone the first time or two I called and then went radio silent, ignoring calls and texts. I liked our service technician, but whatever they did, did not work. I asked for my money back and was denied. I asked for someone to call me to explain...crickets. I asked for a manager to come look at my lawn and explain why it is in such bad shape...crickets. Extremely disappointed with this company and will tell everyone to hire someone else. I would give no stars if that was an option.
I appreciate the notice the day before and 15/20 minutes before arriving. They are very good about closing the gate and latching after their service. Thank you!
Did a good job spraying the perimeter for insects.
Always great service
Great communication and service!
Excellent service. I talked with Joseph this morning and pointed out some problem areas of weeds that were popping up...he immediately took care of those and advised me if in about 2 weeks no improvement to give them a call and they would be back to reassess the issue. I have been with OTC for about 2-3 years now and will continue to do business with them. We love our lush green lawn, and the neighbors are envious!
The service tech left my gate wide open
Agent didnt communicate back on my questions.
Jeremiah was great. I wasnt home to unlock the gate. He came right back and finished the yard. My yard has looked awesome since the company took over. Thank you.
Joseph was our technician. He was prompt, professional, and courteous. I pointed out where our vegetable gardens were and he made sure not to get too close to them. Very satisfied with our first interaction.
He called to ask if it was ok to service my yard. He was pleasant and courteous.
On time and very polite and courteous!!!
Grass is looking amazing and I totally recommend Experigreen for your lawn care services!
Do a great job treating my lawn and giving tips for its care
****Update!!**** We continue to get great service and our mosquito population has dwindled greatly. Aaron did our service the last two times and did a great job, he was thorough and kind to my inquisitive son. And I love that it doesn t smell like poisonous chemicals when they are finished. The mosquito control is legit! We ve used it for I think 3 years now, and they ve been super minimal this year which is huge considering we are surrounded by trees and water. The guy they had out here this year, Cody, was incredible. Last year the guy that was out here didn t spray everything, just what was close to the house, but Cody did whatever he could get to, under the shrubs, under the trampoline, everywhere! I hope he comes back next year! I ve used several companies over the years, and have been with Organic Turf for probably 6-7 years now. I used them at my previous home and was heartbroken when they didn t service our new location, but a year later they started servicing Greenville and I am thrilled. Their customer service is top notch, the results are amazing and their techs are friendly. We use them for weed/feed, mosquito control and now perimeter insect control and I love all of it! I love finding colonies of dead bugs outside the house, and being able to be outside without becoming a smorgasbord to all the neighborhood mosquitoes. We live near water and they are terrible here, but now we only need bug spray in the evening. Our lawn looks great, bugs are decreasing and the chemicals are safer than the others, and they aren t over priced. I can t imagine I ll ever switch.
He was friendly and interacted well with me at the door. When I asked him a question about the space between the sidewalk and curb, he indicated he would be sure and cover that area as well. He also took the time to blow any overspray off of our driveway and sidewalks.
henry always does a good job and we appreciate his text the day before as well
Chad knocked me up as requested. We looked and discussed brown spots on the lawn and rescheduled Yellow Nut Sedge herbicide treatment until next week. I appreciated his time and advice. Yellow Nut Sedge was significantly eradicated but not completely. Time will tell on lates t lawn fertilizer and weed treatment.
Professional and communicative. Texts as requested and replies back. Great worker.
Very prompt and friendly..great service guys!
Too many reoccurring weeds shortly after treatments. Treatments dont appear to last very long. Treatments are great within a week, and then taper off fairly quickly. Shouldnt have as many weeds as we do after treatment.
Knowledgeable and helpful
Chad applied the scheduled application in a timely and very professional manner. Well Done!!!
Very pleased with the service Cody provider.
Rob did a great job treating my lawn today. Very professional, knowledgeable and friendly.
Had some concerns with my yard so I called and talked to Shaydie! She was super helpful and friendly! She put me at ease and took care of everything! Yard is coming along and looking better!
They provide weed control and fertilization for us. I am proud of my lawn. The representative is always polite and professional.
Matt was courteous and helpful. He explained the services and the quoted pricing thoroughly. Excellent customer service.
He is professional and provides a good service.
Stacy was awesome! Friendly, professional and very responsive to my request.
Jacob did an excellent job! Thanks Jacob for everything you do!
Chad did an amazing job at my house today
Henry did a wonderful job. Im no longer seeing any dandelions in my yard.
Jack or Jacob was the tech today. He was great. We actually walked the yard to look at some trouble weed spots that were trying to develop due to our neighbor not treating their yard for the last couple of seasons. Jack | Jacob discussed some treat options and gave some extra care to the troubled areas. That is the service level I was hoping to receive. Thank you.
Very friendly. Answered all of my questions quickly and simply. Thank you.
Jacob has done an awesome job thus far this year! Our lawn looks great!
Great service call with Nicki
Henry is the best we have had.. He is polite and does his job well. He is very careful to not spray our plants and flowers. He lets us know if he sees something with the grass that might be a problem so we can treat it if necessary..
Another service, another instance of the ExperiGreen/ Organic Turf technician driving the machine through landscaping. I have had damaged landscaping, burt patches of grass, questionable reports, etc. I have tried to end service, but Experigreen / Organic Turf cite an annual agreement and say their system wont allow cancellation. I cant wait dor this to end at the end of the 2024 season so I can switch providers. The results in the grass itself are fine. The service is not. NOTE: I did not have these issues at my previous residence with a different technician. That is why I obtained the service for this home.