22260 Pennsylvania Rd, Taylor, MI 48180, United States
TruGreen provides local, affordable lawn care in the Taylor area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Taylor community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 734-281-8655.
Kemarius did an amazing job! He was very thorough making sure to get every square inch. I had this service done a couple of years ago with another lawn service and they were not as thorough. I am very pleased! I highly recommend this company for one’s lawn care needs!
Lamar at TruGreen lawn care does an excellent job. He is very conscientious. He looks for issues before they manifest. I tried doing my lawn care myself...forget that! TruGreen does a better job, at a great price, and excellent service. Bravo TruGreen!
I have been a loyal TruGreen customer for over six years, and I’ve never experienced such poor service until now. I pay for weed control, grub control, overseeding, and fertilization, yet here we are in September with my lawn in worse condition than ever. My yard is full of weeds, and large patches of grass have been destroyed by grubs—ironically, the very problem I hired TruGreen to prevent! It is incredibly frustrating to see my lawn in such bad shape, especially when I’ve continued to pay for services that clearly aren't being performed. There’s no way anyone can tell me that proper treatment has been done when my yard looks this terrible. I was told someone would come out to address the issue, but frankly, it should never have gotten this bad in the first place. I understand that no service is perfect, and a few weeds here and there are to be expected, but my yard is overrun. To make matters worse, the grub infestation has caused significant damage to my lawn. TruGreen, it’s time to hire honest, reliable technicians who will actually do the work they’re being paid to do. As a customer, this feels incredibly unfair, and I’m extremely dissatisfied with the service this year.
We are Extremely pleased with Tru Green/ Don Ujek- specialist and his work treating our lawn. Don U. went above and beyond . You can tell he cares about his customers and company. Highly recommend!! Loved that they knock on the door to go over ever with you !
I was a loyal customer of TruGreen for many years. Just recently I noticed my lawn which was healthy and green and only 2 years old getting burnt spots after the last application. I was so disappointed that I asked to have a manager come out, as well as reimburse me and not to have anymore services by TruGreen. Because I cancelled the service for obvious reasons, they say they cannot help me. So I told them I will be filling out BBB complaint and posting pics on social media. DO NOT USE TRUGREEN! Also, I would leave 0 Stars if this site would let me, but it won’t let me post without selecting at least 1 Star.
Giacomo explained his application. I hope in the future you schedule Giacomo for my service. Does a fantastic job. Friendly and efficient. Have no idea what the previous applications before Giacomo did. Weeds galore dull color. He has done my lawns the last 3 times weed free green grass. Thanks Giacomo
I’ve been with Trugreen for more 10 years last three years. I’ve been complaining about my Grass every time they send someone and still the same nothing change I think it’s time to change to different company.
First of all, one has to go thru the "call center" which is outsourced to make a complaint. Cannot talk to the company directly. The call center will send a note to them. Second the person with a motorized spreader goes so fast over the lawn i am surprised if much fertilizer got on the ground at all. and lastly, after getting a text message the person from trugreen is on their way it took 2 hours before they got here. Had to keep the dog inside (outside dog) while waiting for the application.
On time. Knows my lawn. Timely application of seasonal products.
Augustine was very professional and extremely knowledgeable i feel that my lawn is in the best hands
If you want your lawn destroyed and them to not call you back and fix it this is the place in my opinion
Eric was very thorough in discussing my problem areas (weeds in landscape areas, weeds in cracks within driveway, and backyard patio and edges of landscape. He did a great job explaining when the results would take effect could be seen (about 10 days). When services resume in Spring 2025, please include spraying weed control product where they are present outside of the lawn area (spray patio, driveway, and landscaped areas). Thank you. Joe Jasinski
My technician was super friendly & attentive listening to some of my concerns... he took care of them pronto.. Hope to KEEP same tech on for my lawn care... Positive
Giacomo M very polite,hard working,explains what he is doing the day he does the work
Great people they come in get the job done quick
The salesman that help set the account ( Mike) was very thorough and the technician that came to the house was equally as thorough explain what their would be applying.
The Tech, C. Kemarius, was a very helpful and courteous young man. He did a thorough job and took time to speak to me about my lawn. I appreciate his willingness to listen to my thoughts. He and his (co-worker) are a credit to TruGreen. Thank you! Gwen Welch
I quit doing this myself I use this service this will be the fourth year now so obviously I must be very happy with their product and their service. And the results surprise even me. I am so happy
The lawn tech was awesome very helpful and the best so far with tru green Janille Williams
So far I have had a good experience. More comments to come towards the end of the season when the results are in.
Pleasant and did the job well.
Did good job
Carl J came and did a great job on my lawn today. He took his time and did the job right.
Was friendly, answered my question Looking forward too your visit Wed
Randy was a great guy. Gave me lots of tips on my lawn. Five stars all the way.
The service is great in the specialist is very friendly and knowledgeable and was able to answer all my questions. I highly recommend.
The job was good and thorough the questions I asked about the application they put on the grass was complete and thorough
Troy was very friendly and professional. Told me when and how to water front and back grass.
Great job!
Very nice guy and did a great job!
Arrived as promised, yard appears to be aerated. Assume its been seeded. Fell about 6 ft short of property line, but ok.
Lamar as always provided important feedback on lawn and performed application with accuracy and efficiency. Always pleasant and patient to answer questions
Truegreen serviced my lawn for 5 years. They are the best. Very professional and honest. Thank you Michael W. For taking care of my lawn application today. Great job thank you.
Technician was good and knowledgeable about the product
The specialist Carl reviewed all of my concerns and d scribed an action plan that was very satisfactory to me. He was very polite and professional. I was glad to meet him.
GREAT JOB
Lawn technician always polite and take their time in providing lawn care service.
First treatment with TruGreens lawn care specialist Angelica went smoothly. She was kind and explained everything she was going to do and informed what to expect in future treatments . Im excited to see progress in upcoming treatments.
Fast and friendly customer service! Thank You!
John s great and the lawn is looking good.
My Sales representative was thorough and knowledgable in his explanation of services. Technician arrived on time and left detailed instructions to follow after application. Thank you!
Good job! Well done! Thank you for the beautiful lawn!
My service professional Carl was helpful, knowledgeable and professional. Very happy with his services.
Ive been with TruGreen for years and my Lawn has been looking Great until recently I had a break out of crabgrass. However, they provided a FREE treatment to remedy the problem. The tech was very friendly and helpful. I highly recommend this Service.
Our service tech Giacomo explained what is going on with our lawn and detailed some things to do to help. He was very thorough.
Augustine is the best! I wish all of your Techs were as thorough. He presents himself in a professional manner, pays attention to request/details. Please! Please! assign Augustine to do my service for the remainder of the year. Thank you.
Great service, friendly, highly recommended
The mosquito and shrub service I would recommend. The over seeding - not worth it. Done quickly and missed seeding the areas that needed it most. Almost like someone threw some seed on the area with their hands. Weeds ... forget it! Not impressed at all! I had to do the bulk of pulling and applying additional weed kill myself despite a few extra attempts by staff to try and control. My neighbor uses an app on her phone with Scotts products and looks better than mine and is more affordable and reliable unfortunately.
Absolutely bad service for their mosquito. Multiple no-shows. No way to actually reach an employee, just a call center in another country that never does anything other than read a script telling you how sorry TruGreen is and they will work to do something about it. But nothing ever happens. They apparently pay actors overseas to read that script in some sort of foreign accent instead of actually resolving problems. If someone actually shows up to do a mosquito spray they will do it in the pouring rain, or right before a pouring rain, so nothing actually gets applied to the shrubs around the house. Apparently the local office is just a solicitation center where they have salespeople signing customers up and get a commission for every sale. And they pay someone in another country to respond to reviews stating how sorry they are, but when you answer the canned message, they dont actually follow through. I think its important to do google searches on which government agencies to file complaints with and make your complaints to the Attorney General of Michigan and other federal agencies to get any customer service actually done. You should also dispute your credit card for payments made on services they fail to provide.
Great company.,Antonio was very responsive to my concerns, did a great job . Positive
I ve had Trugreen service for a few years now. My lawn is the most beautiful on on the street the service person did a granular treatment today. He did a good job. Paul is the best Trugreens has. He provided good service and answered all my questions. Trugreen needs more workers like Paul.
TruGreen solution do an excellent job for your lawn.
Timothy W did an excellent job and was very pleasant to converse with.
TruGreen Lawn Care and Skip K. my technician did a great job today and Skipp talked with me regarding the problem areas he seen prior to doing my service.
Lance is very polite and informative.
I know this is my first year and I don t expect miracles on killing all my weeds this year, but my grass does look greener and has been growing much quicker and thicker
John did a great job, awesome personality too!
Augustine came today and treated my lawn and gave me detail on how to continue to maintenance my lawn with thorough instructions. Thank you again Augustine William.
All area was done at this time and done correctly
Fast, efficient, and professional!
Awesome customer service .
Had a problem with a recent lawn application. Made one phone call to TruGreen and they quickly resolved problem by doing a redo that resolved the problem. They are always quick to respond to satisfy the customer. I have used TruGreen for several years.
Excellent and prompt service.
My yard continually gets worse and worse the longer they come. Everytime I try to cancel they offer a free treatment. Then my yard gets worse. The tech admitted at the last visit that he didn t know anything. About grass and would need to ask his boss a question I had. 0 stars
The best
He did a very through job. I was pleased.
Trugreen transform my lawn from full of weed to no weed at all, Thanks Truegreen Lawn Care. Simpy the Best
When I bought the mosquito service I was told they would come out and re-service if I found mosquitos biting. They did an application on the 6th, in the pouring rain, and by the 17th mosquitos were biting. I call the local phone number, which transferred to someone in customer service in another country. The girl said she would put in a request to find out if next months treatment could be done earlier. Thats not what I was promised. I was promised a re-service. Of course, nobody at TruGreen actually called me or contacted me to confirm they got the message from the overseas chick. So apparently, re-service guarantee means a foreigner will take your complaint about mosquitos then do nothing.
Very thorough
Work was satisfactory and he took the time to complete the task at hand. Thank you.
It was very good thanks you for your service
We noticed some dead spots on the lawn so we called and TruGreen sent Carl Johnson. Carl was great, he took his time and explained what was going on with our lawn and then applied a treatment. Carl was very helpful and professional.
Technician was pleasant and consistent with his spring the lawn. He also told me if there was a heavy downpour rain. I could call back and get another application free.! His performance five stars
Carl was very attentive to our concerns as a returning customer. Going to try to keep Carl as my technician!
Good and prompt company to deal with, Specialist Mr. Cordaro Clark did good job explaining what needs to be done with my house landscape, thx
Their service is ok. I used for a few years but didn t see it working much better than doing myself and I can t afford the expense anymore. I have tried to cancel with them for past two summers and they just can t let me go. They either talk me down to lower price or will only cancel for a few months and then come back out to service my lawn after I insisted I do not want their services anymore. They won t let me cancel online and I have to call them and the waiting to talk to someone is ridiculously long.
Our 2nd application and Im very pleased with the results so far...Professional ontime good value! After our 4th application.... Giacomo M has done a awesome job with our lawn this year...Our lawn has never looked so good! We are very pleased thank you Giacomo M and Trugreen ! 2024 spring has spun and was happy to see my favorite Trugreen specialist GIACOMO MELE arrive to my house to treat my lawn.. GIACOMO is always helpful to answer every question I have..Very polite knowledgeable and on time...Hoping he will be my specialist on every application this year..Looking forward to have a great looking lawn like last year..Keep up the good work Trugreen
Very good
Angelica M did a fantastic job address all of my concerns and answered all of my questions about the treatment that she applied. Great Job!!!
There was total frustration from the start. I was told by the individual that signed me up that at the initial visit, there would be a walk through with a Specialist who would be analyzing my lawn and devising a specific plan geared toward achieving a healthy lawn. Because I had signed on during Covid when there was a No Contact policy, I was adamant about speaking with a Specialist . I was assured that a note had been placed in my file indicating nothing was to be done on my property until the person had spoken with me or my husband. Well, that DID NOT happen. A Specialist was scheduled to arrive between 11:00 and 11:30 AM on July 8th to administer Grub and weed treatment. Instead, I chased down an individual leaving my property around 9:00 AM. This person had run out of gas, informed me that he was only scheduled to provide Grub treatment, and would be back once he got gas. After a 20-minute agonizing wait, I was finally able to get Tru Green on the line. The customer service agent advised me that there would be someone else out between 11-11:30 to treat the weeds and fertilize. This Specialist would be doing that initial walk through, etc., and WOULD NOT be doing anything to my lawn until they contacted me. The only contact I had was seeing another one of your trucks pull off at approximately 11:00 AM, leaving a receipt hanging from my door knob. In disbelief, I again contacted Tru Green. This time, I was informed that the second person had run out of fertilizer and would be returning in three business days . I am definitely ready to cancel your service before it even gets started. This is the second time I ve given Tru Green a try, and the service appears to be worse than it was during the Covid Pandemic. I wouldn t recommend you to my worse enemy!
Today my favorite lawn specialist, Giacomo, was here which pretty much guarantees a five-star experience. He noticed a developing issue and took extra measures to counter it. He took the time to explain what he was doing and provide valuable advice. It is always a pleasure to interact with Giacomo.
Thanks to Mr Norman G! Very polite gentleman and excellent service to my grass. Thank you so much TruGreen!
Before pic
Skipp did a great job, he is also very friendly. If possible I would like him to come every month.Thank you
Troy was pleasant. Lawn is a great. Improvement.
Yesterday 5/29 Specialist Desi Jasper, license # C007160670 performed the mosquito service and he will be our preferred specialist! He was very diligent and extremely thorough! I do have a decent amount of items on the property and after reviewing the cameras, hands down the best specialist we have had! Our previous specialist was here less than half the amount of time, even when she could access the backyard. Im glad Trugreen offers a preferred list of Specialists and another list for do not return. We are beyond happy with his service!
Everything is great! I have no complaints at all. Weve been getting the mosquito defense for a few years now and I would highly recommend this service to anyone. Our two labs are enjoying the benefits of a mosquito free yard too. Thank you TruGreen!!
Technician did a great job of spraying all my lawn!
my lawn has been renewed and doing well.
Great experience. She was very helpful and great person.
So far so good. I am completely satisfied with the service and results thus far. My specialist Eric was great and left me with a detailed statement of what was done with suggestions on how to better improve my lawn. Chefs kiss to TruGreen Lawn Care.
Angelica was great! Great tips/advice and great service!
Impressed with two agents coming out :)
John Darling is the Best. Thats why I request him. He knows his stuff. Good asset for your company! Keep up the good work John. Positive Punctuality, Professionalism
Specialist is very knowledgeable and professional. Gave me a few recommendations to address my concerns as well.
Excellent job was much needed they we fast and efficient my go to weed removal service
Very friendly I asked him to spray some weeds in the backyard and he did without hesitation so professional
Carl always does a Great Job . He takes pride in his work and is always very pleasant to talk to and really knows his job .
Our lawn was serviced today by Skipp Kamrath from Tru Green. Skipp did a very good job and asked if we had any concerns about our lawn . He was very friendly and willing to address any concerns that we may have . I m very satisfied with Skipp and would recommend Skipp to anyone needing lawn service .
Janelle was especially friendly, professional, and was especially careful with a couple of troublesome windows that I have. I hope to see her again next year.
Knowledgeable and polite!
My service was treated by Janelle Williams. She had great customer service and answered all my questions I had.
Watched Troy cover every square inch! Thank you for your conscientious work!
We had our first treatment 11 days ago and now we have more yellow flowers popping up in our yard not sure if the treatment is working
Ruined my lawn and I could not get ahold of anyone to speak to that was an actual person. I had brand new sod and trees/bushes planted last year with an automated irrigation system. My grass is yellow and filled with weeds. After cancelling service, they still came out and provided treatment. Christopher Benavides to be exact. I hope they call back when they see this review. Maybe that s worth the call back for them.
Carl J was very informative and helpful with this first lawn treatment. Everything was explained and detailed out and noticed other spots needing extra attention. Thank you and I m looking forward to my next treatment.
Alex did an awesome job today! He even explained to me about the insects habits and how to prevent them from reoccurring damage and stings! He got rid of many active wasps, bees & hornets and more I m sure I don t know about. He is very knowledgeable about his job!
My lawn is very nice. I paid for the entire season in advance. Yesterday instead of doing my lawn which was scheduled they did my neighbors. In calling customer service they said I have to wait three weeks because there isnt openings until then. Unacceptable. Not my fault the guy cant read an address. In three weeks Ill have weeds.
Been using for 3 years now Brandon B does an excellent job im very happy with the service and my technician
Very professional love the outcome
David the technician was very polite and answered my concerns
As far as a product, I don t know yet. Because this is our first application as far as Lamar, a great representation of Trugreen, a true professional, very likable person.
Extremely helpful and friendly. Answered all my questions and concerns.
Trugreen, excellent service, excellent communication, excellent results. Laura Millman great customer service.
First application of weed killer and fertilizer today. The young man said results take a week or two.
Grass looks great! If you don t raise my price You ll be doin every year
Arrived on time and completed the application in a professional manner.
I am happy that James did my service. I had him service my lawn the last couple of years and I thought he did a commendable job. The only reason I didnt give him 5 Stars because he didnt knock on the door hard enough.
I like how Mr. CORDARO C took the time to explain to me all the questions that I had . He was very professional and I appreciate it
Great services low cost
Angelica M. is the best representative that I have ever had service from since I have been receiving Tru Green Lawn Care. She was visible, friendly, and thorough!!
Excellent service! This was my second treatment of lawn care services and I was satisfied & impressed. The lawn specialist Bryan F. was very professional, courteous & thorough. Since my first application, I have no weeds, dandelions or crabgrass. The grass is growing lush & green. Thanks TruGreen so far, so good!
Excellent service..very informative when I ask questions
They came and did exactly as promised and they had a girl on the team not to mention these pesky weeds that have plagued my life started withering the same day of the treatment. I d recommend them a thousand times. So far so far good
I must give accolades to Jacob C. who was the tech who came to perform the current application. He was polite and made sure he got every bit of ground covered. I wish that I could have him as my tech all the time. I have recommended True Green to a few neighbors who have contracted them also to do their lawns. As long as I can afford them year-to-year I can see keeping True Green as my lawn care service.
My first encounters with TruGreen has been wonderful theres no complaints over here my grass coming into play already!
On time and done within minutes
Lamarr does a great job. My lawn is looking very good. The weeds are dying and I am very happy with your service. Thank you
They completely transformed my lawn in one year. When I wasnt completely happy with the weed control, they sent someone back out to get those yellow demons in my mostly green yard.
They always do a nice job and show up when they say they will. Terrance always asks if I have any questions or concerns. Lawn is looking great!
Wonderful!
I love this service
I asked not to use heavy machinery on my lawn. Trugreen worker did a good job & knew well that heavy machinery can not be used. It was nice that he did what I asked manager to do when I signed up for this season service. Thank you
I m always notified about service status. There are always details about the treatment applied and what we could do to help with maintenance.
Very accommodating and nice employees. Professional. Good value.
Gentleman was super friendly, knocked on my door to notify me he was here we had a good conversation. Christopher is very nice. I like you guys come out when I call if I have a concern. I will say this not every employee with the company is on the same page. Some of them are quick to get it done and not thorough. 2023-2024. Season was a little bit tougher seems like they had a change in management But I m still using them. I am out of the Taylor office I believe.
Christopher did a great job and answered questions that I had about my lawn. Very nice and very professional!!
Paul was very thorough in explaining the procedure of taking care of our lawn. Very nice guy and knowledgeable
Had Trugreen for 2 years and my grass is still patchy and muddy. Their seeding did not work or they did it on bad day. They came out to redo the work and it was done in less than 10 mins. Mind you I live on a massive lot. Never go through a big company again. They send out guys that dont care and rush the job.
Today was my first time using your services, the team was courteous, friendly and professional. I look forward to a beautiful lawn and a long term relationship
The Lawn care Specialist did a wonderful and thorough job today. Thank you so much.
Very nice guy
I have the best representative. He is always available to answer my questions and remind me how soon I can safely leave my dog out. He even removed a dog bone she left outside. Herat job
Very efficient and informative.
One of your associates Inadvertently treated the lawn of 1 of my neighbors down the way. They were very pleased. When I report it the mishap, I was immediately rescheduled. In a matter of days, my treatment was complete! All is well!
Im always happy with don Hes always happy. He always has conversations with us. He does a great job and our lawn. Im very happy that when hes here. I know the job gets done. Right? So I give him so much a praise that. Think God you have a worker. Thats kind, generous and loves to have conversation why he works. He does a great job and I will always want him to do my lawn. You have the best employee ever
Super job. Nice guy.
Good morning! Im very pleased with todays application. Matthew was very informative and knowledgeable to my questions
Augustine Williams has been our lawn specialist for years. Hes knowledgeable, and very considered of our property. Hes the reason me and my family members have stayed with the company for so many years. We appreciate him!
The Tech that was here is very professional and respectful, and friendly. Thank you. Positive
Nice work!
He s always so personal. Great personality
I have been a True Green customer for years. They have always been responsive to my grass/shrub needs. I always get compliments on my grass...Im sure its due to the True Green service & weekly lawn service. Augustine, my regular serviceman is excellent. Professional & knowledgeable about the grass and answers my questions. I would highly recommend True Green Lawn service.
Augustine always explains things in laymans terms so I can understand him He is well spoken, and very knowledgeable. I always feel a little better after I see him
Jonny has been servicing my lawn for years. He is the #1 reason I stay with Tru Green. He knows my lawn so well & always had it looking perfect year after year. If there is an issue he sees he will let me know. We have A great relationship. Thanks Tru Green
Alerts are provided via text to watch in real time when treatments are given. Prices are reasonable any issues are taken care respectfully and efficiently. Best of all my lawn looks great!
Carl was our tech very nice and very professional. He applied weed control and fertilizer. Excellent company and affordable. I highly recommend TruGreen
Very professional. Actually showed me and explained what to do to further help condition of lawn. Very helpful and courteous. Will definitely continue using this service.
I had a great experience. With the young lady who came out to care for my lawn. Hopefully Ill continue to see her. She was great..
Overall great service, they were quick and efficient in getting the job done, and very friendly!
Quick and accurate
My TruGreen Rep, Darian, was so polite and very knowledgeable. He did an excellent job today. Im very pleased..
The specialist did a good job.
Did an excellent job. They were quick, polite, professional and took the time to discuss my lawn health with me.
Got good important information. About the up keep of my lawn.
Happy to speak to Joshua about my lawn care concerns.
Paul Reagan did a great job. He was very courteous and professional with my wife. We would like him to be our technician.
The people are polite. And that means alot these days .thanks I appreciate your time.
my yard will be beautiful this summer, because of you. thank you for your services.
Augustine came out today to do my first application. He was able to inform me of the steps that I will need to take and also answer all of the questions that I had. I was very impressed on the knowledge that he had just by looking at my lawn cant wait to see, my new yard this up-and-coming summer. Thank you again, Augustine. (Tru green)
Like there job and hope allways Janelle do the service for my lawn Thank you again Janelle
We are extremely happy with True Green. We ve been with them for over thirty years! Would not think of changing. Highly recommended
I called and requested them to NOT put anything on the rear lawn because my dog just got cancer. They supposedly text and updated notes. They put it everywhere thanks scum bags, appreciate the attention to details.
John has been caring for our lawn for several years. He has given us great tips on how to maintain a beautiful lawn
Chris B was very polite and thorough and respectful of property. I would like for him to be my specialist taking care of my services if possible.
John Darling applied a fertilizer application today. I wasn t available when he came but he did leave instructions on the front door. So far I ve been satisfied using your company.
Battle of the lawn violets has been challenging and is a process. TruGreen is on it. Lamarr got me started with full lawn love plan and TonyB followed up today and added another treatment for specific weeds. We are a corner property and high profile, so hats off to these guys for going the extra mile.
Tacara, whom discussed program explained everything. Lamarr Fox who was professional introduced himself and discussed what he was going to do with the lawn. He sprayed our yard and explained what he did and what we should do. I am requesting that you send Mr. Lamarr Fox for every treatment. Thanks for your service TruGreen.
This tech is great. Please send him next month
I have used TruGreen lawn applications for years. No weeds, insects or diseases in my lawn. I recommend using there services. Also, you will save time and money in the long term.
I am very satisfied with the way my lawn looks now
Very diseptive pricing when it comes to services I was told I would be charged only 27 dollars and some cents and I get charged $83 dollars for services instead and I m a new customer I do not appreciate it and I do not recommend it to others please do not purchase services
really good service and the products.
Steven is very professional and explained to me what is the current status of my lawn. Thanks Steven.
Excellent technician. My lawn is looking amazing. Positive
Augustin very professional . Good worker
My lawn is looking better than ever following TruGreen s fertilization, weed control and maintenance plan. Had several questions for Skip today and he spent quite a bit of his time answering them all and offering suggestions for an even healthier lawn. He was very helpful and courteous. Thank you Skip!
The grass looks and feels great!!
I truly appreciate the service done by the technician. He s knowledgeable, concerned, and very polite. He s professional. He is appreciated.
Lance B. was very knowledgeable, thanks Lance B. and true green my lawn is looking way better than it did.
Tech took cares of my concerns,
Always do a great job. Courteous, friendly, knowledgeable. Totally Happy.
My only issue is they keep leaving the gate open when they re done. We have a dog, and if we don t notice it s still open, she has left the yard.
Derrick was very professional and thorough.
I do not think it benefited my yard . Still have no grass after 3 months
I wouldnt recommend true green for my wost enemy, this place will give you a good deal in the beginning never tell you that you have to tell them not to come back, they call me a few days ago saying they were going to spray for grub control, I didnt mind because I needed it, then they called and said they were going to air rate our yard and over seed. I decided to let them do it because I needed that also. When I got the bill I paid 85$ for grub control and 235$ for the other services. True Green will give you a good deal in the beginning and will not tell you that you have to cancel there next service, thats how they get there money back from the first service. Please find another company to use.
Justin was great! He even took the time to talk to me over the phone and answer my questions while I was at work. 5 stars all the way!
Lawn maintenance person Chris was fantastic! I wish I were on his route! I feel the other gentleman who s been taking care of my has has not been doing a good job. Office staff needs educating!
Overall courtesy and professionalism shown. Much appreciated.
Professional and knowledgeable technician! Thanks
He did a excellent job with my lawn today no rush job like some techs
Not showing up for Mosquito treatment multiple times with no reason cited. All the customer care department does is taking note, apologizing and telling you it has been rescheduled. And then they dont show up for the new date. The tracking feature they offer on their website does not work or gives arrival times that are not lived up to. Their customer communication system and processes are unreliable and simply annoying. Cannot recommend Trugreen.
Have had 4 cuts by them. 2 they rescheduled for over a week and 1 they never showed up for but said they completed the cut. The most unreliable company to work with. You d have a better time working with the neighborhood kids. At least they would show up.
She was extremely great at her job. And could tell enjoys her job. And the world needs more people who are not just money. I feel she actually loves job. Thanks again Patricia Seay 20050 Bradford Detroit, Michigan 48205
She was great answered my questions and gave me suggestions about standing water and mosquitoes
Excellent great customer service and I see a drastic change on my lawn service
So far james has done everything that was supposed to be treated..
I had a few minor problems and they addressed them right away
Signed up for a years worth of services. About the only thing they did well was maintain no weeds, but they say they treat for clovers and we had clovers still in our lawn all year. They aerated our lawn last fall and put fresh seed down after our lawn was eaten by grubs - only for the grass to disease this summer. A tech came out and said that they didnt seed the area because there would be bluegrass that could survive the disease, but it was the seed they spread so hes just covering for his own company. The front lawn has been the thinnest weve had in the 4 years weve lived here, and the back lawn didnt thicken either. All in all, it wasnt worth anything close to the $60 they were charging every month for fertilizer and weed control. The seeding was also over $200 only for the tech to say that wasnt their seed lol. Waste of money for a year.
Janelle is a delight to do business with. Most accommodating and pleasant to chat with. Plus she does a fantastic job!
Kerry is knowledgeable and friendly - Good job!
Eric was very good & thorough with application & comments. Have an issue with Jason Thompson with account & damage to flower bed which has been issue not resolved for months. Please contact me because the season is ending soon. Thank you. Karen Sarb
Steven B was very professional and courteous, he gave me a couple good tips and spoke to my neighbor about more business
Derrick and Lamarr were absolute professionals, and should be promoted or at least be given raises.
Very professional staff.... this year our lawn has been in the best condition since installation. Certainly the weather could have contributed to this great result but it was also due to treatments your team has performed throughout the season.
Prices TOOOOOOOOOOOOOOÒ HIIIIIGH
Excellent work. Thank you
Giamco is a great technician, very personable, efficient & the ONLY person I want for me & my father while with Trugreen. ***Online scheduling is TERRIBLE!!! For the past few years-need to do something about it** Positive
My lawn hasn t been taking care of in years so with two week control applications it s starting to look at better.. hopefully by next spring I ll be the envy of my neighbors
Someone from this location sprayed my yard with an unknown substance even though we did not hire them to take care of our lawn. They were supposed to spray my neighbors lawn and did ours by mistake. I m leaving this review because I talked to multiple people on the phone who weren t even working at this location and they were not concerned at all and refused to give me any information on what was sprayed. One person even told me that I d have to drive to the location and talk to someone there to find out what was sprayed. That s a lot of work for someone who just had someone TRESPASS on their property and spray unknown chemicals all over their yard. I have kids and dogs that play out there all of the time and wouldn t have even known that something was sprayed if we didn t have it on our video cameras. The person who did it knew that they messed up because they moved the warning sign from my yard to the neighbors. They didn t come up to my door to let us know that they made a mistake and sprayed chemicals all over my yard. I understand that a mistake was made, but the negligence and lack of empathy from the people I spoke to on the phone is not acceptable. I can t tell you not to use this company because I didn t use this company. I can tell you that their customer service is awful and to never call them if you need assistance.
Skip was great. He explained everything and answered all of my concerns.
This is not the first time that the service guy came to treat my lawn and left in 5 mins. I have a corner lot! And throughout the summer I was spot treating weeds myself because of inadequate coverage. Today, im literally watching the guy spray across the front lawn and leave. But sends me a service review as if he adequately treated my property. I dont have time to be watching a lawn treatment when that is Trugreens job! Im going to try another company next spring because this is ridiculous.
Usually the worker puts the signs in the yard, this time he just laid them on the grass. He also didnt leave a summary of the work performed.
All the above. All in all the technician is Very professional and take his job serious. He also is very knowledgeable about My lawn.
Giacomo was very nice took his time and explained everything to me. I told him about my first treatment I had was terrible and he told me it was too soon to treat and he will be back. I called in to request him to come back out.
Thanks!
I have only had one bad experience in many years and the company sent out another employee immediately and made it right.
Skipp was very professional from the moment he arrived. Skipp was informative of the treatment and the results applied to the lawn today. Skipp being an exemplary lawn specialist explained to me in detail the application applied today in a way I could understand. I hope this will be shared with his immediate supervisor at his next scheduled employee evaluation. Im looking forward to a beautiful luscious thick green lawn come next spring. Thank you Skipp!
Murdock, the technician, was very informative, knowledgeable and efficient in the lawn services we received today. He is truly an asset to Trugreen, thank you! Trugreen is true to its mission statement.
Janelle W She was very polite and professional. Was complete with her answers when I ask certain questions. I will continue to use this service. my lawn has never been better since I ve been using truegreen I have seen a wonderful difference . All the people who have come here to give me lawn service has done a good job like I said I will continue to use TRUGREEN.
I have used their service for several years and am very satisfied. Good customer service, friendly staff, reliable, always on time. We struggle to keep the weeds under control but they are always available for extra applications free of charge.
Polite and professional, lawn care is very good. Great communication on what work was performed, and suggestions on mowing and seeding. Would highly recommend .
Skip is very knowledgeable and professional, my yard has never looked so good!
Long time customer of TruGreen, they do a good job, and are courteous.
Excellent AUGUSTINE NEVER MIND ANSWERING AND EXPLAINING MY QUESTIONS.