Massey Services GreenUp Lawn in Tallahassee

I’ve been happy with Massey’s lawn and pest service for years. Keep up the good work!

This is the state my lawn has been left in by Massey. After repeated request for service and lawn repair - no one would come to the property or even return phone calls. I was a monthly lawn care customer who paid $125 a month for service which was supposed to cover turf replacement for insect damage. These pictures were taken the day I cancelled my account. After escalating this to the “GM” who still has not contacted me more than three weeks after cancelling. Account # 8319299

Simply amazing, professional, responsible, on time, and on top of every single detail. Extremely satisfied. Joshua should be a private investigator because my irrigation system was a very complicated and mysterious design, and he was able to figure it out. I will recommend him 150% . It was a pleasure to work with him. He was so kind to explain everything to me every time I came out with a question or concern.

Massey has repaired, adjusted and improved our lawn irrigation system for several years now and have been fantastic! Antwaion Taylor has been our tech for the past couple of years and he’s been great! Very responsive and dependable, he even pointed out a mole cricket problem in our yard so I could call my lawn maintenance service to come out and spray. I highly recommend Massey for lawn irrigation maintenance.

Like to give a shout out to Scott M. at Massey Services! He was very professional, friendly, and thorough in explaining the process. I’ve had a great experience and highly recommend them.

We have never had a bad experience with Massey! We recently had a scare with a possible termite situation, luckily we are good, and Scott M. was our inspector. He is beyond professional and personable and explained everything. I didn’t feel pressured through scare tactics like some people use. We got the termite bond to protect our house through Scott and would highly recommend his and Masseys services.

We hired this company after an exceptional meeting with the salesman for lawn fertilization with weed and pest control. The first application went well, however, after subsequent applications the technician failed to notify us when service was performed. We didn’t know service was performed until we got a bill. We had to call to find out what types of treatment we received. We asked to speak with a manager and one came out. I explained that we expected to be told when treatments were provided and that we had not received the lawn aeration that was part of the service. He said he would make sure we were notified when our lawn was treated and get the aeration scheduled. After a month, this wasn’t done so we complained to the customer service department. They said a member of local management would contact us but they never did. We decided to cancel the service and when we called they said a member of local management would contact us and that they would credit us for our last bill, neither of which happened. In short, nothing they told us they would do was done, yet they continue to send us a bill for payment on the amount they said they would credit to our account. I would certainly NOT recommend Massey’s lawn service. We already provided our information to customer service and no one contacted us. The response below is just a canned response that was not followed up on.

First I met Hector at a friends house while he was treating her grass. I was impressed with his enthusiasm and knowledge and asked about Massey service’s where I lived.Hector had a representative come by my home to explain their service. Hector just completed my first service and I am very pleased. Looking forward to future results with Massey and Hector.