LawnStarter Lawn Care Service in Tallahassee
113 S Monroe St 1st floor, Tallahassee, FL 32301, United States
About
LawnStarter is your all-in-one service for Tallahassee lawn care that offers fully insured professionals and fast booking through our app and online page. In order to be the #1 lawn service in Tallahassee, we filter out subpar lawn care services in Tallahassee that don’t meet our standards. With us, you no longer have to ask: where can I find the best lawn services near me? By connecting lawn care services near Tallahassee with customers, LawnStarter provides the most convenient options that close to you. In the past, finding the best lawn care in Tallahassee was painful. But we designed our online platform to be easily used and ensure your preferences are remembered. Check out our page for quotes and let us provide you the best lawn mowing
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If I could provide a rating of 0, I absolutely would. I have being a member with them for several years, paying bo weekly for the grass at my property in Tallahassee FL to be mowed. In fact it has been debted from my account faithfully. Yesterday I recieved a call from the City of Tallahassee's Code enforcer in which the gentleman also sent me pictures threatening to fine me. It looks like a complete jungle out there. It is obvious that I've been scammed for several months if not over a year. When I spoke with the customer service, they didn't offer back one dime. They said I could pay for the next mowing service and they would waive the long grass fee. I would think that if is been paying close to $60 bi weekly and the grass hasn't been cut for minimum of 6 months . That's $720 of my money. They said it's my responsibility to check to make sure it's mowed. How is that even an option when I live several hours away. When I signed up for the service I put in the notes that I wanted pictures each time. They only honored my request once. Please just find someone else who is dependable and who hire people with integrity ----- A week later and still no resolve. It is amazing that a customer can be charged for a service they never recieved especially when the company requires the lawn care providers ( their contractors) to submit pictures of the yard prior to being paid. So then that leaves the question as to how my yard could go a minimum of 6 months without being mowed although I have been paying for biweekly services since Dec 2019. This is willful neglect ----- I am updating my review and revising my rating from 1 star to 3 stars, ONLY because of their Customer Experience Specialist Megan H. She is extremly professional and relentless in providing great customer service. She reported pro that had not been upkeeping my yard and hired someone else to come in. She also got a refund approved for some od the mowing services that I paid for but wasn't provided previously. She is by far the most respectful and professional person at the company.
Multiple times I have gotten notifications that “James” has finished my lawn when they never came out. Verifiable- I have Ring cameras yet they never miss pulling from my account. Beware.
Our initial service date was canceled and reschedule FOUR TIMES. We ordered service well in advance of an event. The "LawnStarter Pro" had PERSONAL PROBLEMS that delayed service for almost 2 weeks! We he finally came, he did a terrible job and said he didn't have his hedge trimmer with him to trim hedges and was behind, so he didn't have time to go get them. We canceled ALL services after August 28th. Three days ago, "Paul" sent a message that he "won't be able to make it out... due to a "personal problem." These people are SO UNPROFESSIONAL! Today, Sep 17th, I received a message from "Paul" that he switched me to a new date. I'm over it! I just want them to refund any monies they've taken for work not done, and leave us alone.
DO NOT USE THIS COMPANY! I wanted to speak to the owner of the company about several issues that are happening. I asked Sarah today for the name of the owner and she said she was not able to give out that info. I have screenshots of me messaging inside of your online portal and in my text thread saying that I did not need services done. When I continued to receive messages from each new lawn crew I continued to say- I have canceled this and I don't want my lawn done anymore. When I called in today I was told that I didn't dispute anything so they would not give me a refund. My lawn has not been mowed in 6 weeks yet I've paid 149.00 and today they want to give me a $49.00 credit when I already have stated how unhappy I am and that I was cancelled my service on November 11th. They are keeping my money and not allowing me to speak with someone who can see the texts on my phone and in their messaging system saying that I wanted my services canceled. I will be sharing this info. I am so dissatisfied-this is poor customer service.
Never use this company for your lawn service. From multiple no shows to getting charged for lawn service that never even showed up. You are better off using a different service or mowing the lawn yourself. Extremely disappointed with this entire company. The only redeeming quality is the customer support staff is extremely nice. EDIT 11/19: I have updated my review of the company from 1 star to 2 stars. My reason for doing so is that the customer service team and experience specialists reached out to me to ameliorate the issue. They did so promptly and competently. The actual lawn service is terrible, but the experience specialists and customer support staff are really great .
I would NOT recommend this service. At first it was great, Then the crew rescheduled me twice and canceled my service. Another crew picked up the service and canceled. Another crew picked up the service and has not shown up and does not respond to messages. So frustrated because my lawn is knee tall and I have no idea if or when someone will be out to mow. There is no way to reach the crew by phone and lawnstarter themselves takes way too long to respond to service issues if they respond at all. The last thing I want to do on my day off is chase a service I pay for so today I will look for a different service instead.
It is great platform to find reliable personnel to cut your grass. You don’t have to call anyone or write a check. Simply, go the app, establish your profile, press the button, select the date of service, and your grass will be cut, no questions asked. You have the option to leave a review. If you are not happy with the service, you can select another provider. It is a little higher than hiring a local lawn guy, but you pay for the convenience. You can start and stop services any time too. I had a local guy cut my grass, but guys from LawnStarter do a better quality and neater job because they can get reviewed every time. They cut the grass shorter and a lot faster and neater. And I like the convenience of the payment method.
My previous lawn guy had retired and I had a hard time finding another reasonable and reliable service. Then I came across Lawnstarter online and decided to try them. I love that I can schedule and pay for my service online, and that I can get quotes for additional services. If I'm not happy with the work, I just post a review and they'll send out a different guy. Plus, I was offered a discount of $20 for my first service, which I ended up getting for free after referring them to friends and family. They did a fantastic job on my yard when promised and I would highly recommend them to everyone!
I just started back using the app but it not what I thought it would be. You have be specific as to what you want to cut. Its convent for me because I have to work a lot.
DO NOT USE THIS SERVICE. They charged me $98 for services NEVER COMPLETED. The crew never showed up (pretty obvious when a lawn has or has not been mowed). Tried contacting them and they said nothing they could do. Never experienced customer service like this. Will be reporting them.
Well done - grass length cut just right, nicely edged and cleaned up
Donnie always does an excellent job!
You all are doing a superb job in keeping my lawn looking good and healthy. I am glad to have someone like you because you care!!
LawnStarter is a great service! I m a teacher and I have a busy after work schedule as well. I don t always have the time to mow and when I do, I don t want to! Thank you LawnStarter.
Terrible service they cancel all the time. They are not responsive. More of cash grav. They cancel then when they do come they charge a long grass fee which is double the cost. Cancel this service dont use them. Its a cash grab. They just want you money.
They are NOT a professional lawn care company but just connect customers to people who do the work. So they re just a platform not a real lawn care company. If they can t find workers to do the job for whatever reasons, they just cancel and you will have to find someone can do the job. This is a ridiculous business model working very unprofessional!
They were nice guys!!
Great, professional people. Great job everytime. Wonderful people to interact with. Fast and very reliable. Would recommend them to anyone.
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The crew did an excellent job, they were really friendly and even ask if there was anything else they could do. Im well pleased with their service.
one big scam!!! after first crew not showing up, the next week a different crew did show up and instead of mowing the yard for the quoted amount Which was $19 they upped the price to $182.50... The $19 was their price not mine. Dont waste your time!!!
The app is super awesome and easy to use. Always lets me know before Tyrone comes to cut my lawn. He always does an amazing job and never misses a spot. Also, he always makes sure to check that our gate is closed and locked, which makes life so much easier with dogs.
I scheduled service and everyday the lawn crew would reschedule. I went from being scheduled for service on a Monday to it being pushed to a Tuesday, then Wed, then Thursday... then a whole month later! I do not recommend this service.
Horrible experience and they didnt even provide 1 service. I wanted them to provide a lawn service for 2 duplex with the same parking lot, but since they had 2 different address (right next door to each other)they could not make them one account. Their comment was if we are not a good fit, we are not a good fit. Dont waste your time as I did, call ANYONE ELSE and make them a good fit! LawnStarter IS NOT A GOOD FIT!!! Dont give LawnStarter a second look, just look elsewhere!!! You will be glad you did!!!
First, the LawnStarter service is a game-changer with online and app communications and set-up. Provides a way for me to control exactly what I want done when and even be able to make edits and/or approve work done after given quotes. Second, Donnie came out on time and communicated with me first to make sure he was doing what I wanted and then proceeded to do a meticulous job on my yard, weeds, and flower beds. Very pleased!
I found lawnstarters online. I went through the process to get a quote. Talk with a gentleman through text message. They told me they could do my first cut for $19.00. So I went to set up my appointment. Text with a guy named Steve who said he would call me with scheduling a appt and all that. I never heard from him. So, I called them spoke with a woman to set up my appointment, then she tells me they cant mow my grass because its a little over a acre of land. I was not pleased. Dont understand why one person was telling me they could mow my yard, then another telling me they couldnt. Seems like they dont have it together here. I guess I will just have to go somewhere else. They should have honored what they first told me. You dont get loyal customers this way.
Lawnstarter is amazing! James and his crew do an awesome job! Very quick and efficient. Asked for pricing on tree work and was very reasonable! I would recommend them to anyone looking for lawn care.
It is great to have a dependable service that does such a great job.
We are so pleased with the work Brandon and his assistant did. Exactly what we talked about and it was such a good price! I would absolutely recommend LawnStarter and Brandon to anyone looking for lawn services!
We greatly appreciate the excellent job James and his crew did with our lawn. We have received multiple compliments from neighbors and friends. Further, LawnStarters customer service representatives are outstanding! As such, we highly recommend LawnStarter.
I just called the company to inquire about the sod in my backyard and the lady who answered the phone told me that they have to come out and mow the grass first and then they can give me an estimate...lol. I told her we don t have any grass in our backyard to be mowed...it is all dirt. She replied: Then I don t think we will be a good fit for you . Definitely will not recommend this company to anybody.
Good for getting started an filling a days workload
Jose does a wonderful job on my lawn. Ill definitely continue to use them and have them tackle any landscaping I need in the future. They are prompt and communicate well when there are any variances or delays in my service. Thank you, Jose, for saving me time and frustration on my lawn. It keeps my grass under control and gives my son a safe yard in which to play. Update: Right after I posted this review, my lawn care crew quit. Instead of being honest with me about it, lawnstarter used the excuse that they were unable to access my property. This is bs. There are no gates or fences at my property. I am very upset about the deception from this company. As you can see above, I was extremely satisfied with my service until this incident. When I contacted customer service, they said they would put me on a priority list. That was two weeks ago. The sad part is that if they had been honest, I would have understood.
I have very much appreciated this service! The prices are awesome and you get local providers who do a great job!
We ve had this service for about 6 months now. Communication is wonderful, the quality of work is wonderful, and the eagerness to go above and beyond is more than I could ask for! Recommend to everyone!
Very pleased with LawnStarter. Alan does a great job.
Alan has been consistent all year round!!
My crew is the best.They go above and beyond to do a good job on mowing and also additional services such as leaf removal.I highly recommend.
Wow there are so many great things that I could say about lawn starter this company has helped me grow my business it has allowed me to hire new people help giving back to the community I have since then provided jobs for some of the less fortunate helping people along the way thanks lawn starter for everything you have helped me with I am greatly appreciated thank you so much
You get what you pay for, workers come on time, mow the lawn, edge, and blow the leaves. Good work.
Very easy, Gerald did an excellent job. This makes it really easy to find a great lawn service provider. I will use it again.
Excellent and professional service at very reasonable rates.
LawnStarter has been very responsive and high on customer service. The person assigned to do my lawn, Mason, has done an excellent job. I highly recommend you try LawnStarter!
Called LawnStarter because my yard was pretty neglected by me of late. They have been responsive, communicate when they are coming and when they are done. I like the fact that they actually ask how things look as well. My yard is looking so much better after only a few weeks. I would definitely recommend the company especially to people that want a nice yard and want people they can trust to do the work when scheduled.
Great quick service! Always pleased when I come home and see my grass cut so well! Job well done!
Donnie called me before he came out. I told him my lawn was a jungle, it hasnt been cut in months. He tackled it head on and did a fabulous job. He even trimmed up my azalea bushes. I would recommend him 100%.
This service has to be the easiest lawn service out there. Donnie comes out as scheduled and goes above an beyond with the lawn care. A++
Donnie comes to mow my lawn twice a month. He always does a great job! Cleans up after himself and my lawn looks great!
I am very happy with the service Ive gotten from Andrew at Lawnstarter. My lawn looks great an the service is reasonably priced an very efficient.
Very professional job. Goes the extra mile.
The gentleman who is cutting my yard always does a good job. He makes sure to do everything I need done and checks with me to make sure its the way I want it.
Great and easy to deal with company! They will always get my business!
Always great service! Very happy with them!
Always on time, always a great job and so convenient.
Awesome service!! Highly recommend. Always on time and did a terrific job every job.
I was very pleased with the LawnStarter Lawn Care services that included mowing, trimming, and cleaning up. The centipede grass was mowed to the perfect height and there were no tall shoots that sometimes just get bent over but not cut. The app used by them keeps me informed of when they will perform the work and always asks if additional work is requested. The most recent service I responded with a request they trim closer to the neighbors fence. Real time the work was done. I will be evaluating their fertilizer and weed control service in the near future.
Great idea for lawn care. I love that you can schedule everything on the app as well as get quotes for new services! Its a little more expensive than your local guy that might run through neighborhoods but I feel is worth it in the convince.
The crew showed up timely and mowed, weed eated a large area. They were thorough even being careful around certain plants. Im considering continuing the service for more inclusive work.
I love lawnstarter. I got to work, get home, grass is cut nicely, and they even trim the tree in our yard when it gets too long. If I am home, sometimes all I need to do is move my car so they can get the edges of the drive way. Overall I am very pleased with the service.
