Desert Escapes Landscaping, Llc in Surprise
14036 N 161st Ct, Surprise, AZ 85379, United States
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Our backyard used to be beautiful, but over time, issues like tree roots, aging, and general wear and tear began to show. After attending the AZ home show in Scottsdale for ideas on replacing our failing turf, we were fortunate to meet Clayton Rivard. Despite receiving several quotes after the show, we had a strong inclination towards Clayton right from the start. After careful consideration, he stood out among the rest. While others proposed different approaches to our challenges, Clayton confidently assured us that he could handle everything—and indeed, he did. We contracted him for a comprehensive overhaul: pool deck, new travertine, lighting, new irrigation, plants, and the turf itself. Such projects are notoriously complex, but what impressed us most was Clayton's communication. He set clear expectations and timelines from the outset. Everything arrived on schedule, materials were ordered efficiently, and the work progressed seamlessly. His team, led by supervisor Chris, was exceptional—especially considering the scorching Arizona heat. They were punctual, friendly, and incredibly hardworking. It's rare to find a project that doesn't require constant oversight, but Clayton managed everything. Beyond his professional approach, Clayton's personal integrity shines through. He's genuinely one of the nicest individuals we've ever had the pleasure of working with. In particular, when my husband was called away on an emergency, Clayton even offered assistance with tasks outside the project scope, simply to lend a hand. If you're seeking a top-notch contractor who delivers quality without the stress, Clayton and his team at Desert Escapes Landscaping are your best choice.
Clayton and his team installed turf and pavers in my backyard in two days. Quality work, they handled ordering all the materials, reasonably priced. I knew I needed professionals to do this job and it turned out excellent! Would highly recommend!
2023 Our yard turned out beautiful; front and back. Artificial turf, putting green, travertine pool deck, and landscape lights make our yard a desert oasis. It was a big job and we were very particular about everything. In the end Clayton and his crew went the extra mile to make sure that we are 100% satisfied! Thank you for your hard work guys.
Desert Escapes turned my boring backyard into a desert oasis. They just finished my landscape and lighting renovation and I am so glad I hired them. The owner, Clayton Rivard, was very professional and stayed in touch with me throughout the entire process. He and his team were easy to work with, which made for a stress-free project -- completed on time and on budget. I would definitely use Desert Escapes for any future needs.
Wow! What an amazing job Desert escape Landscaping did in our backyard. From installing irrigation, artificial turf, Lighting, planter walls, and all of our trees I could not be happier. They turn our backyard into our very own desert oasis. They are the best landscaping company I have ever dealt with. Highly knowledgeable and very professional. Thank you for all your amazing work!
Clayton, with Desert Escapes helped me turn my rear yard into a personal resort/oasis. I could not be more satisfied with the work he has done for me. I’ll just let the photos do the talking. If you like the work he did for me, do yourself a favor and contact Desert Escapes and get on his waiting list.
We are very pleased with Desert Escapes Landscaping, LLC. We have a large yard with a ton of pavers and they look absolutely amazing. Clayton was very flexible and patient when we changed our mind or if a product was hard to find due to Covid. He always checked in with us to see if we were happy with the progress and yard and even threw in a few great ideas that we would have never thought of ourselves. We have already recommended Desert Escapes Landscaping to many friend and family. Thank you Clayton!
We recently had Desert Escapes Landscaping install turf in our back yard and highly recommend! Clayton provide several turf options for us to choose from and didn't try to push the high price point options. When he came out to quote the job he was professional and polite. He and his crew were courteous and hard-working and completed the project quickly.
We used Desert Landscaping for personal use at our Residential Home and loved the great communication, energy put to the task, and effective problem solving skills. It was a job well done all around and we would love to use their services again.
These guys did fantastic work on my backyard! Easy to work with and very accommodating.
Clayton started almost 2 months past scheduled start date. He was scheduled to complete work in 2 weeks and it took almost 3 months. Job is still not 100% complete 5 months later. I had to file a case against him with the Registrar Of Contractors (ROC). Clayton worked onsite maybe a total of 15 hours the entire time. He also No call/No show at least 12 times. We had written contracts which he had to modify numerous times due after giving him half down at the time of signing contract. This was almost 2 months after scheduled start date that he finally started. Many the tasks we talked about that he said he would do, most of them he fell through on. In addition after a rainstorm my backyard flooded with no drainage and poured into my neighbors yard. Do not rely on his work because he will forget or decide not to do because he bid the job wrong. He also required half of the balance shortly after starting. Please don t give him anything until the hob is complete if you decide to make the mistake of using him to renovate your yard. He has now filed bankruptcy and listed me as a person he owes a debt.
We had a waterfall put in and it collapsed letting the water run backwards. The stones on our pony wall, some have fallen off. The underground irrigation pipes leak. The paving stones were layer to were it form a pond of water when it rains.
The man makes appointments but does not keep them. He does not call to cancel.
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