Brother Tree & Lawn Service, LLC in Stratford
80 Riverview Pl, Stratford, CT 06615, United States
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It is hard to find a company that does Tree work and ALSO landscaping/lawn services. Brother Tree & Lawn Service does it all and at a good price. They recently did a very large project for us and it was easy to communicate with them via phone and email. As with all large projects, some unexpected challenges arose. Jose worked with me to find a good solution and did it with a smile!
Like a magic wand my fallen tree and 2 other possible tree issues have disappeared. And all within 2 days. I have never seen this kind of professionalism and speed in this kind of business before. And they do so much more as well. I like to thank the Brothers for a great job at a great price.
Did great work. Getting a quote and scheduling was an easy process and the team worked quick and efficiently to remove and trim trees. Highly recommend
I requested an all-inclusive estimate for my property. The estimate was high, but I accepted it. When they showed up to do the work, they called me and asked about some "berries", "weeds", and some dead vegetation. I said, yes, remove it all, not realizing this would increase my $940 estimate to $1478. In my opinion, these things should have been included in the initial estimate, as they were some of the main reasons I needed the work done in the first place. I explained my situation to the company and was met with the "we called and asked you before we did the work" excuse. These people will take advantage of you. Beware.
Jose and his brothers are just an incredible team. Brother Tree & Lawn Service provides impeccable service, using highly skilled and talented crews to design and deliver incredibly beautiful results in an extremely timely manner and at highly competitive pricing. Run, don't walk to hire Brother Tree & Lawn Service for any tree, landscaping or maintenance need. It's a wonderful experience to work with the entire group!
Brothers tree service was excellent. They were ontime for the estimate. Ontime to complete the work. Had 4 trees removed 3 trees pruned 1 cabled and stumbled removed. Price was reasonable. Cleaned up after the job was done. Very professional and careful. Highly recommend this company!!
The brothers were easy to communicate with and offered a great service at an affordable cost. It was easy to book a consultation with their secretary and then followed up over email/call to book the day for them to come and cut the trees. They cut down 4 trees for me in a day and cleaned everything up. I would highly recommend their services and I plan to use them again in the future! Job well done!!
Did an excellent job and plan on using them again. Had customer fully involved during the process of removing and trimming trees. Protected and lawn, no damage occurred when moving their heavy equipment around front and back yard. Neighbors were impressed with work and also using them for additional tree trimming. The Brothers are vary hard working family who care about their customers and business.
Hard-working and excellent crew. Service provided exceeded expectations and met all details of the quote provided. Would recommend and use again.
The crew was fantastic, especially with their ability to rappel down a cliff and cut trees growing up over the cliff edge. Excellent tree cutting and, stacking of wood, and cleanup as well.
Great service and will be using again! Took down trees, pruning, and trimming. Overall, great experience and good guys.
After receiving a quote I scheduled a day and time only to be left waiting for almost 3hrs past appointment time for a stump removal. I was told he was on his way for almost 3 hrs & receptionist seemed upset that I was calling back to check status. I cancelled, will go elsewhere! Very unprofessional!
Amazing crew! Quick, efficient and left the property cleaner than they found it.
I have used Brother Tree & Lawn Service several times in the past two years to take care of old or fallen trees on my property in Westport, CT. I am always very impressed with the professionalism and quality of work provided by the crew. They arrive on time, complete the work on time and within the estimate provided then leave the work area cleaner than it was before they arrived. I would highly recommend calling Jose and his crew if you need tree work done in Fairfield County.
I called.. try to make an appointment..never got a call back
Called a contact number to make a appointment for a landscaping quote. Unfortunately I don t speak a foreign language so could not leave a message. Tried a second contact number and again was answered by the same language. Not having a clue I did leave my name and number at the beep. I did get a call back from a totally different phone number and was able to make a appointment for a quote for a Saturday afternoon between 1:00 pm - 1:30 pm. Thought that everything was set in place for the quote. Received a call from their office to change the appointment time to between 3:00 pm - 3:30 pm. I understand that sometimes appointments are subject to change and I was accommodating. So Saturday afternoon I am waiting for someone to show up for my quote at the agreed time. No one shows between 3:00 pm and 3:30 pm. No one ever came. No one ever called me.uto say they couldn t make it. At 4:45 pm I went on line to see if I could get a phone number to see if there was a reason for the no show. The service has more than one contact number. I called a number that said call anytime in case of a problem. Got a recording that the business was closed, not open on Saturday or Sunday. Went down the internet listing ads and found a number that was one I hadn t previously seen. It ended up being the cell number of one of the owners. A fella answered and I told him about the appointment problem. He actually didn t know about the quote and said his brother was the one responsible. How could I do business with someone who couldn t have the professional acumen to make a simple phone call or keep a appointment for a quote that would generate income for his business. I guess in this time of businesses just about squeaking by because of the pandemic that Brother s Tree Service has enough work that they don t care about prospective customers.
Best costumer service ever! The guys were so great and cleaned my house like if nothing happened. Thank you for removing my two big trees. I would recommend this company to anyone that needs a tree and lawn service.
I ve made two appointments 2 days in a row no-show the first day no call no email back although they say you can reach them 24 hours a day through email. They called me this morning to tell me that they couldn t make it yesterday and they would like to reschedule today the appointment was at 4:30 I work 150 miles from my home left early again to be here for 430 was here at 4:10 it is now 510 no one has shown no phone call no anything would not recommend this company.
A+ Excellent service - clean and fast professional services at a reasonable price. Had a very large tree taken down, three stumps ground and some general trimming/brush pile removed and they did more than I expected cleaning up and leaving the yard in great shape.
Friendly, fast, clean, and will take emergency
I had 3 big trees trimmed and they did a great job. Asked me a few times if I was satisfied with the work while on the job and then got a follow up phone call to thank me for my business and if there were any other concerns. I thought there would be some sign of them being there, but other than the trees looking great, there was no sign they were ever there!