511 Union W Blvd, Stallings, NC 28104, United States
At Interstate Supplies & Services, we specialize in Outdoor Power Equipment. Offering Sales, Parts, and Service, we truly are a one-stop shop. We carry the nation’s leading brands, including Echo, Stihl, Wright, Exmark, Toro, Hustler, Greenworks Commercial, Bradley Mowers, Snapper, Ferris, and MANY MORE. Parts for Briggs and Stratton, Kohler, Kawasaki, and many more small engine parts. Lawn mower repair, pressure washer repair, paint sprayer repairs are some of the machines our service center works on. Our certified technicians do repairs and service for most small engines. 🌳 We also have everything you need, for any type of Arborist! 🌳 And, we carry battery powered equipment from the top brands.
Drove 1.5hrs to look at inventory as my Scag Tiger Cub engine had called it quits. My wife and I were trying to decide between a new mower or a replacement engine. Dani, our sales rep was very informative on good options within our price range. Ultimately we chose to replace the engine at this time. I was most appreciative of the fact that there were no pushy sales tactics. She helped us get exactly what we needed, and didn’t try to force a sale. Engines were in stock, and pricing was very competitive. When the time to upgrade comes, we’ll certainly be back! Thanks again!
I discovered my Stihl chainsaw was not working and I desperately needed it for a mission trip project in less than 2 weeks. We took it to Interstate and they said they would do the best they could. Unfortunately the parts did not get there until the day before I left, so I honestly lost hope. I was amazed to get a message in less than 24 hours after the parts arrived that my repairs were completed! I was so impressed with how the team prioritized getting my repair done in time for this service project. Thanks so much, I will definitely be returning for future service work!
Our plate compactor was returned to us in pieces after they were unable to repair it and they were going charge us more to put it back together. I find this confusing because I think it is reasonable to expect equipment be returned in one piece with no additional charge. It really feels like they were trying to squeeze a few more dollars out of us by holding our equipment hostage. I am suspicious of their business ethics and would suggest you look elsewhere for equipment repairs
There were some bumps along the way, but my sales person, Julian, made the purchase of my new lawnmower satisfying. Julian is friendly and customer service oriented with no pressure to buy. He followed up after the sale to ensure that I am satisfied. You can buy lawn equipment anywhere. This dealer makes the difference!
Update: these guys made it right and shipped me out the parts at no cost! Great customer service. I will continue to patronize them going forward! Talked with a gentleman on Saturday 11/29/24 about coming to pick up parts for my echo chainsaw. He placed them aside for me. I then told him I’m coming over an hour away and wanted to make sure that they closed at 5 on Saturday. He stated “yes”, so I preceded to make my trip up 85. But to my disappointment of an arrival time of 4:30 pm they were closed. Terrible service and lack of communication. I have spent thousands here purchasing equipment and I use to only want to do business here. I will be taking my business elsewhere going forward.
As a homeowner and not a professional it’s always interesting to see how you will be approached when going into a speciality store. I had spent time doing research on what I was looking for, wanting, and what was practical. Julian was extremely pleasant and approachable when I told him what I was looking for and the use I saw its need. He knew I was a homeowner owner and past experience using this equipment and saw it to be a good fit . He was not pushy, he gave us time to think and even when we wanted to look at a different model , he didn’t hesitate and off we went across the store. He is the definition of what great customer service is, and they are very fortunate to have him as an employee! I’ll be back for sure!
I made requests to 5 Wright dealers. Only a couple of them responded, and only ISS responded with the requested information. They had my mower in stock and made the transaction painless. I am a homeowner and Julian spent plenty of time helping me become familiar with the machine. I highly recommend Interstate supply.
Purchased a pressure washing machine for my business. The sales team Cliff and Joshua were very knowledgeable and responsive to all my questions. They made the sales process clear and an exceptional experience. Highly recommend this shop for equipment and service!
Excellent service on all levels!
I enjoy shopping at this facility. Very helpful personal and excellent product displays.
Everyone was very helpful and friendly each time I have been there. I will come back when I need their services.
Great professional service, excellent staff friendly and knowledgeable.
10/10 service. Only place I bring my equipment to for repairs.
Did good work with quality parts
High service prices!!! Not very knowledgeable about what service was done and wasn t explained very well when picked up.
Friendly and helpful staff. Makes shopping in a local store much more pleasant than dealing with the big box stores. Thanks!
Great pricing great service really good people to work with and buy from
Im writing this review with a heavy heart, as I was initially excited to use Interstate Supplies and Services for my landscaping project. BIG MISTAKE. They messed up my order completely, and their customer service was worse than a cactus in a desert.
Julian and all the staff was amazing. They were helpful, professional and so insightful. Thank you for amazing experience.
Great place for lawnmower care and supplies. Customer service is the best.
Awesome people and fantastic service!!
Dont buy ferris mowers from this store when it breaks down you have to pay out of pocket for parts and their shop guys are rude and inconvenient of how to fix your zero turns will never buy from them again,they get your money and thats it they are done with you
Fast, reliable and superior service over 2 decades!!!
David provided excellent guidance while purchasing from Interstate Supplies and Services. I would highly recommend that everyone who is looking for great service while purchasing lawn equipment stop by and ask for David.
These guys were very helpful. They did not have what I needed but was able to find the correct one online for me to order and have sent to my house. Thanks guys!
These guys are awesome! They will help you with your parts and if they don t have your part in stock they took the time to help me find who had it near them. Excellent customer service
My second machine I ve purchased from interstate. Joshua was a knowledgeable salesperson that helped me this time. He was patient while I decided if a Billy goat leaf vacuum was a necessary machine for my yard. Thank you for your help and good pricing. Very pleased with your service. Happy I bought the machine. It works well.
David was super helpful and knew everything about every product. 100% recommend going to Interstate Supplies and Services.
They are very detailed oriented and very professional. Im a customer for more than 10 years and I have always had a great experience.
Great customer service. Julian
I have an old push mower that a friend gave to us to have fixed. He knew about a gas leak, so I brought it in for them to fix it. They did, but other things kept going wrong. As inconvenient and frustrating as it was for me to keep bringing the mower back to them, they persisted in finding the other problem. I really appreciate their determination. I feel like this old mower was salvaged and it didnt cost me an arm and a leg. I hope to never need to bring it back (and I know they are happy to hopefully not see me and this mower again too), but I trust them and their ability and would go back if need be.
Very professional service department, Aarron went over and above to rectify an uncommon Toro warranty issue,took a little longer to get handled with warranty company, but stayed on it and turned out a quality repair,Thanks to the many employees involved in the service department for all you do!5 stars
Great service. Julian even pre- fueled and started the leaf blower for me. You can t get that at the other two stores. This is where you buy your yard maintenance equipment.
Had a nice sales person he help me with getting a new blower and even started it up and showed me how to use it well satisfied
Good customer service, Aron assists me quickly so I can continue working
I called for a part, they said they had 10 in stock but cant find them, so I had to pre pay for a special order, I called 7 days later they claim to still have 10 in stock, special order was never placed. Someone answered the phone at the parts counter and couldnt help me unless I remembered who I spoke to earlier that day - he said 35 people work here, who was it you spoke to then wanted to know if I was a local customer or from far away - what does all that matter ?? Still no part, no special order - no call back and no refund. All this over a 6.00 oil seal.
Came in today for the very first time. Had to have my lawn tractor tires mounted. These guys happily catered to my need even though I had no appointment. I was in and out in 30 minutes, which gave me a little time to tour their facility. These guys have EVERYTHING you need for your property management...and all very fairly priced. I dont give a 5 Star review unless its earned...this place deserves 6. What a great community business.
Fixed my lawn mower and I am grateful.
Professional, courteous and repaired right. Thanks
Great place for just about anything to maintain your property. If you need the tools and equipment, interstate supplies and services is the place to go.
Joshua robles top man thank you for making everything easy. Ask for joshua when you go there.
The staff was friendly and very helpful will be back.
Julian was great. He help make everything go smooth. We drove from 3 hours away and he helped plan everything to go smoothly and quickly once we arrived. 5 stars all around.
Knowledgeable staff, great inventory and a great deal. Support local!
Bought an Echo CS 590 chainsaw from them and had a great experience. Also wanted an Echo hand held leaf blower but they were out of stock on the one I wanted. Zach took my number and promised to call me as soon as they got one in. Today I got the call, and the leaf blower. These guys are great. If you need anything at all in the lawn care power equipment area, this is the only place to shop. A+ all around. Thanks guys.
Our salesperson was awesome. When I arrived home our Lawnmower was a 1/2 a court low on oil And the mowing deck was not even on both sides. Neither one a big deal, but you would think buying a commercial mower. Even though it was a great price, it was still expensive. These things would have been taken care of. I took care of the two minor details. I love the Bradley mower so far. I would definitely recommend them.
Great staff, very friendly and helpful.
I was in and out in with a brand new lawn mower in 30 minutes it was delivered the next day at the time I set up they show me everything about the new lawn mower everyone I talked to was friendly l had a great attitude the salesman took good care of me and my grandchildren I am going back to get a new weed eater and blower I wouldn t go anywhere else thank you interstate
Thankful for Julian Parra, Sales Associate at Interstate Supplies and Services in Stallings, North Carolina. I highly recommend Julian and this store. I traveled over 5 hours one way to pick up a specialty Bradley belt drive push mower. Love the mower. Hard to find that mower but this place gave a great price and helped me get it loaded on my truck once I arrived. Check out was easy and this store is loaded with great equipment and supplies. Best store for top equipment I have ever visited and Im a senior citizen. I would travel 5 hours again one way to do business at this store and with Julian. Five stars and deserve more!
The parts department was nice and tried to help but they couldnt get the parts for my Toro.
Very professional and trustworthy.
Friendly and helpful folks.
Billy in maintenance is great, he told me what was wrong with my mower and fix it in less in a hour. I love the service. Scottie A.
I have purchased multiple equipment sets from this store, and they always provide the best customer service. They are able to tailor their offerings to meet your needs and budget. Very attentive and respectful.
I ve utilized Interstate Supplies numerous times for equipment repair s and had the pleasure of working with Aaron Mendoza on several occasions. Aaron, as are each employee I ve worked with at ISS are 5 stars +! The parts department, the folks at the service desk, all equally five stars! I utilize interstate for all my equipment needs and could not recommend them more!
Wanted to buy a $1400 chainsaw. Waited, got ignored by some guy busy doing paperwork and after 15 mins I left. Found the exact same chainsaw online for $400 less. Don t waste your time here.
This employee was so good she explained all details and give information about the equipment for landscape are total was important and we compare the prices with other places a little better.
Best of the best
ISS was a phenomenal experience! Went in looking to buy 2 brand new Hustler mowers to receive the fleet discount. Julian Parra, the salesman who helped me was more than willing to be of service! He didn t try to sell me anything additional and knew exactly what I wanted and was able to track everything down for me! Super easy and pleasant experience! ISS will definitely have my continued business!
Great buying experience with Julian. Very professional.
Julian Parra is my go to for all of my purchases. She does a great job with making every purchase easy. Highly recommend him to all other Shoppers as he gets you in and out quickly so you can get back to your work.
Horrible. Owner is not a good person. Dont trust anyone there, they were trained by him. Most misguiding dishonest business!
Great customer service and care. Cliff was awesome! He help my dad find the perfect lawn mower for him. I recommend this place for your lawn needs!
Great people, great service. Highly recommend their services.
Joshua was a great salesman. Interactive and provides great service. Attentive and knowledgeable and was great at providing information about the equipment I needed.
Friendly, very helpful people. Another visit today. Needed a tire for my mower. In and out in less than 30 minutes ! Excellent service and good price.
Excellent service as usual
Tell me why I ve gone here seven times and four times out of the seven times they ve given me the wrong part I m no longer driving an hour to come here
Was happy with interstate sales and service. Will use them again when I need new equipment.
Julian I cant express enough how thankful I am for your help. We were down a mower and you found us a mower and got all the paperwork ready all within 2 hours. Thank you for getting us back running.
Great service great people best around James McCoy
Julian Parra is so awesome! I was declined from another local dealer and he really helped guide me through the process and is very knowledgable in all types of equipment! I couldn t have done this without him!
Great area. selection and great staffs.
Great place great service
A+ service and Excellent job every time...
My salesperson Julian was great! Help me make right selection- very pleased. Great products- fair prices.
Customer service was fabulous. Needed a part for my Ryan ZTS aerator in a hurry. They made sure the part shipped out the same day I called and it came the next day.
I bought a stilh mower and kma 135r last week. The salesman I dealt with was excellent. He was knowledgeable and willing to answer all of my questions. I recommend this store to anyone.
I bought my Snapper there and the sales and service has been the best you can find in CLT. I highly recommend. Thank you to the whole team in service.
Good selection and price. More knowledgeable and better products than the big box stores
You tuned up and replaced belts U did a good job and mower runs well. Thank you
Very help oriented . Lots of good quality products .
Service and sales are awesome
The team at the front deck in the service department super helpful! Bill and Terry great guys answering questions and helping out despite being busy. Thank you !
Top notch service department with knowledgeable and skilled technicians. They completely fixed my water pump issue on my pressure washer and now it works perfectly. Highly recommended this store for sales and services on outdoor equipment!
Very caring and knowledgeable people they took time to listen and take care of my needs highly recommend
I was able to purchase a quality piece of equipment at a fair price. The salesperson was very knowledgeable about the products she sold and was very professional.
Outstanding customer service and buying experience! Highly recommend
Had awesome experience buying my mower and will be back to by smaller things also like oil,chain for chain saw,weed Wacker string.cliff and other members were awesome and give cliff a 100%
The Sales Team at this location was very Professional and had my Standard Ready as they said they would.Great Experience, Wonderful Service.Buy from them.Very Friendly People and Nice.Thank you for making my Purchase go so smooth. WILL be back.Roger
Excellent customer service! The purchase price was well worth our drive from Alabama.
First time purchasing a commercial mower and everything was great! They have the best brands and prices around. Thanks Interstate for a job well done!
parts department is great they have great friendly staff treat you great to keep coming back. Highly recommend. I Do all my parts shopping there and have bought equipment there as well. Got to check them out the service department did great to get me up and running today
Great experience with David. Ver professional.
Very good service Julian, we appreciate the friendly and effective attention...
Recently purchased a grass catcher for my Bradley 36 Mower. When I originally went down there, they didn t have it in stock but later on, they found that they did have one more in stock I dealt with Major. He was extremely professional and the man definitely needs a raise With how good of a job he does. Will be dealing with them more in the near future for my lawn care company..
Incredible customer service from phone call to let us know our equipment was ready to in house communication and service!
Very quick service on my rider mower, a bit pricey though, friendly associates, very helpful!!
They were very helpful in getting me what I wanted and very easy payments
They were very professional on fixing my Rototiller that was under warranty. Thank you.
After speaking with someone in the parts department and explain the problem and giving them my lawnmower model number I drove 35 minutes to their shop, they flatly said they couldnt fix it and didnt even want to take a look at it. I also brought a small tiller hoping they would take it in for a tune up, not a chance. The good news while driving back I found a small shop with wonderful people that immediately identified the problem and fixed it for $30.
Great turnaround. Great communication. Great service.
Loved the staff. The products are top notch and competitive in cost. Service and warranties handled in house on all products they sell..
Good deal on the zero turn, and a fairly quick process.
There is always good service! Good assortment of equipment and spare parts!
It took some time but ISS finally helped me get a new backpack blower from Husqvarna after diagnosing the issue. Staff did a great job keeping me updated through out the process. Thank you!
Friendly, knowledgeable folks who do their best to satisfy the customer. Ive shopped there for years. Good folks from owner to mechanics to sales personnel. Highly recommend.
I chose ISS for my mower needs do to top pricing or many platforms. After contacting them about my purchase and having some questions David (sales manager) took care of me , I will Definitely continue business with ISS going forward. Thank you sir items arrived on time and undamaged.
Great brands. The service dept not so great
I asked the counter person if I could get a Veterans discount. He said he would have to check he asked the person in charge and they responded no. This person had a foreign accent. I guess he didn t care where he got his freedom from. It felt disrespectful. Just a passing no. The counter guy was great I give him a 5 star rating as he helped carry my tire out and put it in my truck. He could see I have back problems.
Cliff was fantastic! Super knowledgable and accommodating! Great experience overall!
Cliff was fantastic to work with as he listened to what I wanted and didnt want in a mower and a trimmer...and we narrowed down quickly. My whole experience was perfect!
First time at this business. Extremely professional and very quick with repair. Highly recommend and will definitely be back. Thanks!
Bob Moore is always very helpful, professional & courteous. ISS always have the parts I need.
Very quick to respond and answered all my questions
Easy process, nice staff
It was really great and friendly people
Very knowledgeable staff. Helped us save money, get a better product with a better warranty. Then they gave us a nice lunch!
These guys are the best, and they stand behind their products 100%. I been coming here for around 15 years and never had a problem .. its a little hard to find, so you might want to map how to get there..
Very helpful at the parts counter!
Great service, well knowledge
Fast repairs and bilingual service was provided for my dad
Great selection. Easy to deal with. Thanks cliff.
Job well done in timely manner
This is probably the biggest power equipment shop in Charlotte. They have something for every type of job you have to do, especially mowers.
Needed a new discharge shoot for an older lawn mower. They had it when no one else did. What a great place. I will be buying me new mower from them next week.
Just purchased a new commercial mower from these guys. Dani was a tremendous help and was a pleasure to work with. If you re in the market for any type of high-end outdoor equipment, this is the place to go.
Very good customer service very professional very friendly. He s the best.
Incredibly friendly and helpful staff!!
Julian Parra sales associate at 511 Union west Blvd Stallings, NC 28104 was very helpful and courteous. Walked us through equipment good knowledge on what he selling and even helped us put something s together.
Poor service on our brick saw they had it for 3 months and still didnt get it right we asked them to fix certain things and they fixed more than what we asked for which caused problems with our machine will not ever go back there
Service Team (Aaron) and the lead tech (Bill) always do a good job. Professional and on time with repair work.
Clev was very friendly and did a fantastic job of describing several different makes and models of chain saws before I decided on the one I finally purchased.
Julian did a great job helping me purchase my Wright Stander B! He was very helpful and quick! We had a great experience do business here!
My son & myself recently bought 3 pieces of equipment here. The staff is great here! Well worth the 30 minute ride.
Iss has an outstanding stock. If you need it they have it. Staff was super helpful and greeted me as soon as I walked in the doors. I will be a return customer for sure.
This place has great service to match the quality products that they sell. The owner was on site and he was down to earth, reasonable and helpful. Dani was my sales person and she was patient and informative while we decided on the right piece of equipment. This is my go to place from here on.
Great service, honest answer s,all combined with years of knowledge.
Wonderful service department that will always take care of you and treat you fairly. Manager Terry and his team are great.
Great service here. Julian was really helpful
good prices and very friendly staff Daniela has a 10 I loved her kindness
I bought a battery for my saw here for $300. Saw online that it retails for about $200-220 everywhere else so decided to just return it and order it online. Tried to return it unopened and unused less than 24 hours later and they wouldn t accept it. Employees should let people know items are final sale considering it only says it on the receipt they give you AFTER you pay for the item. Really disappointed.
Great customer service. They were also able to get some repair done quickly for me to have it ready for a job.
The employees were always polite and respectful. However, they had my riding lawnmower for almost 6 weeks for a tune-up/oil change/blade sharpening. I had to call multiple times to find out the status, and I was told each time there going to begin working on it soon. I don t think I ll be using them again.
My brother took his riding lawnmower in for repair. Whenever he dropped the deck, it would stop. They diagnosed the problem as a broken spinner and charged him $400 for the repair. He picked up the mower and brought it home only to find that the deck wouldn t drop. The issue was not resolved. He brought it back and they proceeded to accuse him of damaging the mower after they fixed it. The team clearly misdiagnosed the issue and then had the audacity to question a customer s integrity. Would not recommend this company to anyone. They take advantage of honest, hard working people and should not be trusted.
First time here, brought my chainsaw in for an issue. Had it finished next day. Was a great experience. Will bring all my equipment there now.
I came to the store to dispose of my not working lawn mower, but I ended up with their suggestion to get it repaired. Repair saved me a few hundred dollars.
It was great And the patience were Great Be back
--awesome experience; kind professional folks--
Great people! Great place!
Had great experience when I purchased my new mower. Julian was really helpful and he helped me with my purchase. Thanks
Terry did excellent job!
Julian did a great job with answering all our questions & showing us different models based on what we were looking for which helped on our purchase.
This is my go-to place whenever I am looking for hard to find lawnmower parts. I can usually rely on them to have the parts I need.
5 Star services
ISS is the place to go if you re looking for a new mower, trimmer, blowers. Sales was very easy to deal with and answered any and all questions as they (Cleeve) walked me around and showed all they had to offer. I will definitely by next mowers here.
Great service in service an parts counter
Great place. Staff was great
Very quick & professional! Explains all repairs & services well! Reasonably priced & stands behind the equipment they sale!
It was a great experience to know that I can make one phone call, and that my Husqvarna 46-inch riding lawn mower can be picked up, service professionally, and delivered back home within days. Im so excited to be a new resident in this area, and know that I have the support of somebody like Interstate Supplies and Services to take care of my lawnmower maintenance / needs. Thank you Robert for all the follow-up calls which is great customer service.
Changed 2 23 inch lawn mower tires just before closing. Im very grateful. Friendly people and it was a reasonable price. Highly recommended.7/26/23 Just picked up my craftsman push mower. It works like new again. Great service.
Julian helped me out and was super helpful and answering all my questions. He even showed me how to use the tools I purchased.
Everyone was very patient with me as they all understand the frustration of why it took so long for my lawn mower to be fixed. Virginia, Terry and Arron were very professional. Fighting Snapper to get parts was overwhelming for all of us. Cuto s to Jonathan for finding and getting the last part I needed for the final repair. As it took from May 26,2023 till August 2, 2023 to get this all resolved. This is a very good team of folks who work there and I appreciate everything they could do for for me. I would recommend this company for repairs, and hopefully I won t need anymore, but if I do I feel confident to bring in my equipment again to them. Thank you!!!
Great service Very professional
I really enjoyed my experience here! Julian is very knowledgeable about his products and explained everything in detail which helped me feel confident about my purchase. I will definitely be returning for future business.
Julian did a great job helping me with my purchase. I very much recommend this place.
Great store with a big selection of parts, Tony at the parts desk was especially helpful and if you need parts I highly recommend him! Very patient and knowledgeable.
I contacted them to replace my blade & put on a new belt for my rider. They gave me a price over the phone. When it was done they had added over $100 for Diagnostic fee & $25 for shop supplies. I had no choice but to pay as I wanted my mower back. A blade & belt should not have required either charge and at the very least they should have told me before we started the repair. Make sure you get the quote it writing first. Not the quote you gave me. Belt was old and out of shape, no need for the diagnostic fee.
This is a very good chain saw shop with good selection of tools and equipment. Very helpful to me to
The Office Assistant Yvonne made a great job helping me with my new Echo Timber Wolf CS-590 chainsaw. Interstate Supplies is definitely my favorite store to buy and service my equipment for use in my business and my backyard.
Julian was extremely helpful! Great store with solid customer service.
Excellent attention and explained everything well and good customer service. Julian Excellent attention and he explained everything to us well and good customer service
Great service. Terry, the service manager is amazing. Recently bought my hustler and had an issue and took care of it right away.
Fantastic Service Staff! Very courteous, knowledgeable and quick to fix equipment problems. Their Sales Staff is also great at listening to your needs and recommends the right equipment.
Knowledgeable and friendly staff. Great selection. Locally owned, small business. What more could you ask for?
They seem to have everything I need. And if they dont have it they will get it for you.
This place you can find friendly people courtesy and the best equipment ever in the world
10/10 Service! Ordering the right part was easy thanks to Cliff! And the service department was nice enough to sharpen my blades last minute! Can not thank yall enough! I will be back for sure!
I had an outstanding experience with Julian while purchasing two new mowers for my business, Western Shore Lawn Care. His expertise and friendly demeanor made the process a breeze. Julian patiently answered all my questions, provided valuable recommendations, and ensured I left with the perfect mowers to match my clients lawns. Julian truly went above and beyond, and I highly recommend both Julian and ISS for their excellent service, great prices, and quality service.
Excellent customer service from the team at ISS. Always super helpful and very experienced. Bob, Tony, Ronnie extremely helpful and knowledgeable. It s a bit of a drive to get up there but we ll worth it.
Own an Echo 58 Volt electric blower which was purchased new about 2 years ago. Had a problem when pushing the throttle the motor would not engage. Echo is an outstanding company that honors the 5 year warranty for the customer. Josh,the owner, and his staff truly care about their customers. My experience was simply fantastic! They supplied me a blower to use while mine was being repaired. Picked up my blower and Echo replaced the blower as well as one of the two rechargeable batteries. Used it for about 20 minutes when I got home and the blower works perfectly. This is the only store I would shop for power equipment. With outstanding service and a reputable manufacturer like Echo it is a pleasure owning this piece of equipment! Andy Just had another OUTSTANDING exchange at Interstate Supplies and Services! My 58V Echo blower had another problem where the throttle worked intermittently. The dealership contacted Echo and they gave me a brand new X Series DPB-2500 electric blower. I tried it out this afternoon and it exceeds all my expectations! I would like to thank Echo and Interstate for everything they did for me. Would particularly like to thank Aaron, Virginia and Jeff from the dealership. What a pleasant experience! I can t say enough about Echo doing the right and the employees at Interstate and they did it with a smile and their face. Andy
Great store, always helpful staff.
The young man that helped me was nice. I was able to get what I needed.
This experience was the best. I m here in Ohio wanting to buy a Zero turn for my daughter in NC. Cleve was my salesman what a great guy!! He made everything easy. He was so nice and explained everything. He went out and found what I wanted and had it delivered to the store. A wonderful amazing man to work with. I was so worried about doing this from another state but Cleve made it happen with such ease. Thank you Cleve for be such a great salesman. Sandy
Great service and fantastic selection of mowers!
Great service and friendly people
Julian was very professional and gave outstanding advice on what residential backpack blower. If you need assistance definitely ask for him - incredibly patient during my decision making process. Nice work Julian!
Joshua was a great help.Highly recommend
This is a great store lots of help ,David my salesman was great lots of knowledge this store has everything Ill go back when I can look at more cool stuff...
This was my 2nd visit to your business. I met Joshua on the 1st visit and he provided excellent feedback on the product I was seeking. His feedback resulted in my purchase of the Echo Blower and after using it today, I just want to say, Thank You Joshua!
I left a battery operated chain saw They said several weeks later it cost too much and I d better buy a new one so I took it Home I asked one of my friends if he can help me He fixed it right away
Great service experience. They make communication with the service team easy. Ive been a customer for 20 years and I always find the entire staff helpful and friendly.
Excellent people! I ve used them for many years. Always good service and prices. From parts to sales, you can t beat them.
Best shop around for repairs or new equipment. Everyone we have worked with has been amazing!
Is a good worker and attends clients very well
Fast and friendly service department staff. Performed repairs to get my equipment back to work.
They keep my mower humming along! Excellent job as always!
Excellent attention from Julián Parra
Very friendly person from the moment we entered, they assisted us and helped us find the best option, both guaranteed and economically excellent
Thank you for high quality and easy to use service! My mower was repaired and serviced quickly and in a professional manner. People were nice and helpful.
Always friendly. Quality service and parts. Never been disappointed. Part s department is the best around. Prices are fair/reasonable. Ronnie in parts was very helpful and knowledgeable. He is the best!
Very satisfied with the service, the sales folks are top notch and knowledgeable about the products they sale.
Excellent, friendly service!
Julián was very helpful with every detail.
I brought in a Stihl hand held blower for maintenance service. The bill was $150.00 for a spark plug, a fuel filter, an air filter and a carburetor adjustment. I could have purchased a new identical blower for $299. I will never have my yard equipment serviced here again.
Excellent in knowledge and full of kindness , rapid actions and help by everybody. It is special place to do services of all kind of instruments and you can find anything you want to buy for your instruments .
Customer service at its best here....enjoy going here and buying parts and service department....
Sooooo many mowers and selection for all things landscape! Brought them a deal I was getting at another place- they beat it $$$ and got some great equipment. Pickup of stand on, trimmer, blower, and weed whacker was great... fast. Good people as well
Purchased a Bradley 52 and they were quick and extremely friendly and knowledgeable!! Highly highly recommend.
Today I bought my very first mower and weed eater. Im very excited to use them. Mr. David sold me a snapper mower and an Echo weed eater. I explained to him that this was my first purchase and that my knowlede on the subject was little to none. Mr. David gave off an honest impression and gave me tons of info. He was able to answer every question i had with zero hesitation. He respected my budget and ignorance. I never felt for a moment that he was taking advantage of my lack of knowledge. I will do more business with ISS. No doubt.
1st class operation They have great knowledgeable people working there that are very helpful and willing to help. Its nice to go somewhere Where the employees dont treat you like there doing you a favor by being there. Everyone support this business!!!! We need more like this in our area.
Excellent people
I ll be honest I got a price here and shopped around and the other prices weren t enough for me to go elsewhere so I returned. I was looking to upgrade my current mower with a similar size and the salesman (I wish I could remember his name) ended up upgrading my upgrade for as cheap or cheaper than what I was expecting. Very happy experience and will be back.
Sale person was very helpful and attentive. I will shop here again very soon. Thanks
I went in not sure which saw would be best for my needs. The salesman was very knowledgeable and helpful of the product. Everyone was friendly and the process went quickly. Would recommend Interstate Supplies and Services to anyone.
Helped with warranty on lawn tractor got it right
Purchased a mist backpack blower last year without any issues. Went back to shop zero turn mowers. Zach was awesome. Spent the time needed to assist me in making a great decision to fit my needs for a residential zero turn mower. Could not be happier with my experience.
Bought a used mower there and it lasted me not even a full 30 days. It was supposedly serviced right before I purchased it. The owner wouldnt do anything for me, even though the mower didnt last a month before the engine died. I will never do business there again. The purchase did not include a warranty, as the owner likes to keep stating to protect himself, but this isnt how good folks do business. Good business goes beyond your policy sometimes. So, you be honest at some point and say that the buyer must beware and be prepared to take a huge loss when buying used merchandise from anyone that wont stand behind the merchandise, even if its used and blows up after one month.
Great place for mower parts.
Great products at great prices. Do yourself a favor and check this place out before you buy from a box store. Prices are comparable, if not better for much better quality equipment
Parts fit great ,fast delivery, will be used again
Will never shop here again and advise anyone one else not too. They have no respect or care for customers. Bought a 500 dollar clutch got home realized that wasn t the issue. Went to return it in under 24 hrs and was denied my refund. Granted it says no electrics return from on the receipt but I assumed since I have bought numerous blades belts etc there for a couple years as I was a supervisor for a solar cutting company that they would care a little more to be able to help someone out during these hard times since the part was never installed. Not to mention the box would not even have been open if they did not open it for me at the store. And was never informed that it was a non returnable item. Was only given the invoice that s says that after the card was ran. And if we want to get technical the invoice isn t signed only the receipt is. Even the desk clerk informed his manager there were no signs of installment as there weren t. Other than the fact that they weren t in the box in the right order that they came out in as I pulled them out to look at the instruction sheet. Very disappointed that they basically have a returning customer the middle finger on 500 dollars which can make or break people these days. Thanks for nothing. I will be sure to spread the word to eliminate as much business from you all as possible
Josh, Terry, Virginia, Cliff and many more are all FANTASTIC! These guys are great!!
I was WOWd! It had so much yard equipment and related stuff to choose from in every place. Staff was courteous and helpful too. Choosing a yard tractor or zero turn here would be fun but pricey for me.
I needed my chainsaw repaired and the young lady at the desk asked Terry the mechanic to come look at it. Terry was extremely knowledgeable and personable. He repaired my chainsaw and explained what the problem was. Both Terry and the young lady at the service desk were fantastic to deal with. I will use Interstate for all my needs and will certainly pass this experience on to my friends and family.
Great Place ~ Reasonable prices & professional staff! I ve had several mowers repaired here and they always do a great job! I also purchased an Echo lawn edger there . Nice selection of Echo Products there!
Always great, everyone there is very professional, the best place to purchase or get repairs to your equipment.
Exceptional customer service!!! Had been looking for the Stihl Pro leaf blower with attachment for a while. All of the Stihl carriers were out. I went to Interstate and asked if I could be placed on a waiting list if one should come in. True to their word, Cliff texted me as soon as one arrived. I was able to pick it up the next day and David patiently showed me how to operate it. I highly recommend Interstate.
Had exactly what I wanted a battery operated blower, love it and was so reasonable
Expansive inventory and plenty of options when we were looking for a new gas chain saw. Sales Rep ( David) spent an hour with us discussing brands & options, then provided a good tutorial for our purchase. Worth the drive
Awesome overall experience. Very knowledgeable staff. This was our second zero turn purchase here, and both times needed two very different mowers. They took their time to address my needs and without being pushy, they pointed me in the right direction. We will definitely be back for other outdoor maintenance needs. Side note; even with supply chain shortages, these guys are extremely well stocked! Highly recommended all around!
Fantastic service
Very helpful guy at parts counter. Went above and beyond to help me find a part I was in dire need of.
Had some warranty repairs done on my hustler mower. They had it for 3 months due to supply chain issues and multiple problems. I have it back now working properly.
The place to go if you need lawn mower parts and service. Bob was great help to find just what I needed
Great sales team
Check out this place for all lawn mower and small engine parts they great and have parts in stock
Called this business after a google search. Was fortunate to get their customer service representative name Bob. This was my lucky day. He searched high and low to find part I needed. Apparently the part was obsolete. So after he exhausted all his resources he gave me a solution. He told me exactly how to make the part[wrong part] I ordered online work. It worked just as he said it would saving me time and money. Thanks BOB for going beyond your call of duty. Cleveland Lynch
Like my mower. Sales experience grate always took care of me
The folks that work there are very helpful. If you are having trouble finding parts for your lawnmower this is the place to go.
The service center is a rip off. They had me paying $272 for just spark plugs, filter, and oil change. Thats $68 in parts and $169 for labor for at most 30 minutes of work. They didnt look at anything else because I still have to change the worn belts that they said nothing about.
Theyve got lawn mower stuff galore and service was pretty good for our experience. Cant speak of after care service yet.
I went in for a pull cable for my Murray lawn mower ti find it isnt made any longer. Even though they sold me a new mower, there were several of them whose focus was I am sure we can find a way to fix it. Their willingness to help and counsel and not just make money, made it ok to spend money here.
Very accommodating in a pinch
Large inventory. Great customer service. $$$
Customer service needs to improve. Products are very pricey otherwise the store was well organized and clean.
Good service and timely updates on status of work
Very impressed with everyone. Their knowledge, expertise, customer service and their facility are pretty awesome. Top of the line. Very happy with everything they did to my mower. They did everything I requested. Actually dropped of another while I was picking this one up. Will definitely be using them from now on.
My experience with Interstate Supplies was great, they kept me informed with what service needed through text. After checking out the lawnmower service was swift. There was a problem with the hydro belt, I contacted service about the problem, they were on it with no problem . Two day turn around, I put up my mower and it works great. Thanks
A fun place to shop, great inventory, and very knowledgeable sales team.
Great place good products.
Best equipment dealer i have ever done business with.... Josh and his crew are the best.....
This place has everything you need to keep your small yard tidy, or complete large commercial work. Knowledgeable staff and courteous ownership. Would recommend to friends and family
Staff did a great job helping me with purchase of a blower, actually pointing out a model on sale which was identical to the one I came in to buy. Manufactured by same company saving me over $80!
They are always extremely professional and have great customer service!
Friendly and fast service on my mower. I couldnt be more pleased!
I was pleased with the results of my business dealings with Interstate Supplies and Services, and was treated with the upmost respect by all employees involved.
Great service. They picked up my tractor on Monday, made the repairs, and returned it on Friday. Excellent work.
LOTS OF STUFF
Friendly service and they had what I needed.
I went to Interstate to buy a zero turn mower I stood around the mower I thought I wanted to buy it cost over $5,000 after standing there a long time and looking desperate for help I sent my son to get somebody to help me
Awesome service and price. I needed my grinder back fast. I figured a week. It was ready later the day I dropped it off!
Jewel in the rough repair shop for those of us that look for the best in service and sells.
Awesome service here. You bring it: they fix it. I always bring our landscape equipment here to get serviced and know it will run right and last until I break it again. Thanks for your time proven reliability.
Excellent service... Above and beyond.
Best place in the country to do business!!! Fast and customer service is Superior!!!!
Didnt know Josh was the owner I 5hought he 2as mechanic but he was very helpful and David wrote me me up for trade on saw Im very happy I now have a saw I can use thanks to all of yall there would highly recommend this company if fact I already have
Reliable Equipment, Reliable Service Interstate Supplies has been a great help with equipment, parts and service so that I can focus on my business ... Positive