Sprinkler Service Pro LLC in Springville

317 N 2000 W Unit 326 C, Springville, UT 84663, United States

★★★★★
(124 reviews)
Specialties: Lawn sprinkler system contractor Landscape lighting designer Landscaper Retaining wall supplier Snow removal service

About

Sprinkler Service Pro LLC provides sprinkler repair, sprinkler installation, and full landscape installs with quality as our main focus. We are here for the long haul and not only desire to earn your business, but keep your business. Our Installation and Repair professionals Cary decades of experience, bringing you valuable skills to ensure your sprinkler system and landscape is taken care of with the highest quality. Sprinkler Service Pro's landscape and sprinkler installation crews have been installing sprinkler systems and providing full landscape installations in Utah Valley for over 25 years.

Website
sprinklerservicepro.com
Address
317 N 2000 W Unit 326 C, Springville, UT 84663, United States
Plus Code
59C2+PV Springville, Utah, USA
Time Zone
America/Denver

Business Hours

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

Services

Service options
On-site services

Photo Gallery

Reviews

4.7
★★★★★
124 reviews

Most Mentioned

job (17) yard (13) landscaping (12) project (9) work (8) efficient (7) communication (7) sod (6) team (5) happy (5)
5 stars
113
4 stars
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1 stars
8
★★★★★
January 13, 2025

These guys are the best. Super easy to work and they do an immaculate job. Highly recommend!

★★★★★
January 13, 2025

From start to finish, Sprinkler Service Pro LLC delivered exceptional customer service. They responded promptly to my inquiry, scheduled a convenient time, and showed up right on time. The team was friendly, professional, and explained everything clearly. It’s rare to find such reliable service these days. I’ll definitely be using them for all my sprinkler needs!

★★★★★
November 14, 2024

We are very satisfied with the customer service and manual work done by Chad, Marcos, Porter, Asher, and crew—from sprinklers to concrete (Sprinkler Service Pro and Knock Out Concrete)! They are professional, kind, and efficient. I am especially impressed by their attention to detail for a beautiful finished look. It’s too late in the year to run the sprinkler system, but they said they’re happy to come back in the spring to make sure it’s all hooked up and working properly. Looking forward to a finished yard! Thank you!

November 6, 2024

Waste of time using this company for anything. They scheduled me to have a Sprinkler blow out on October 23rd, never heard from them and the job wasn’t completed. I tried to contact them for a full 3 days only for them to tell me the job wasn’t done. So they rescheduled me for October 31st. The day before they were supposed to arrive they again texted me to reschedule to the 4th. They came out FINALLY. Only for them to not communicate what so ever what was being done, not only did they NOT blow out my system, they didn’t tell me they weren’t able to get the job done. I could have went all winter thinking my system was good to go for the winter and in the spring had massive damage to my system. Now I have to scramble to find someone that can do this before the ground freezes and creates so much damage. To add to this, the last 2 seasons I’ve had 2 people off Facebook Marketplace come and blow out the system and send me video Proof faster, cheaper and easier than this company. I’m a business owner myself and if I ever treated my customers like this I wouldn’t be in business. This is ridiculous, don’t use them.

★★★★★
October 4, 2024

I recently hired Sprinkler Service Pro for a complete landscaping overhaul and sprinkler installation, and I couldn't be happier with the results. The design they created perfectly matched my vision, incorporating both aesthetics and functionality. They listened to my ideas and offered valuable suggestions. I highly recommend them to anyone looking for reliable landscaping and sprinkler services. They transformed my outdoor space into a beautiful and functional area that I now enjoy every day!

August 15, 2024

IN SHORT: Despite originally giving them 5 stars, I'm switching to 2 because the deposit of $1,000+ on this last job just to end up with a worse situation and then putting their own receptionist in the awkward position of wondering why no one at the company is fixing this issue is just bad business. I hired this company on 4 different ocassions and have paid them every time with the exception of the last payment on the last job because they never showed up to pick up the check on August 9... which is when THEY said they would be here to do so. A LITTLE MORE INFO: After the first job they did, I was highly impressed because they were easy to work with, so I hired them later for another. That one turned out "ok", but I appreciated that they showed up (iykyk), so I hired them for one related to a bigger project to gauge if they could handle "The Big Project" I am preparing to do in the backyard. Unfortunately, that was in JUNE (for reference, I'm writing this on August 15), and the job still isn't finished. In fact, we are in a *worse* position now because the tubing they installed didn't hold, and tons of water gushes out every time the drip line for our new trees comes on (leaving other trees with zero water). This isn't counting a couple other smaller concerns that I asked to be addressed. The shooting water is definitely the bigger problem. Despite MULTIPLE calls and text messages, an appointment in which no one showed up, and the $1,100 remaining balance on our account, they haven't responded to fix the problem they left us with. This situation is insane and confusing as to why they aren't coming to fix the problem and pick up the rest of the money! It's such a bummer to have thought I had found the company to do our backyard renovation and instead be left hanging with hundreds of gallons of water gushing. I'm thinking we'll just keep the $1,100 to pay someone else to finish the work correctly. (Modifying review to 1 star due to company lying in their response to this review, as you can see in the added photos. )

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★★★★★
May 11, 2024

We used Sprinkler Service Pro to grade our side yard for a driveway extension. We had a slightly more complicated grading because we had an old retaining wall which was falling apart and the grading was sloped in multiple directions. I worked primarily with McCoy who gave us the estimate and within a week we had Ivan and his crew out doing the work. The grading turned out better than I thought was possible with our yard. The project lasted multiple days and the price was phenomenal. McCoy was always available via phone call or text if I had questions, and he even checked in on the project as the work was being done. We ended up using their services again for another project which involved moving a sprinkler main line and they were fast and professional. Would definitely recommend Sprinkler Service Pro!

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★★★★★
June 2, 2023

I've worked with SSP a couple of times over the years and I definitely recommend them. In the past they helped me do a back yard reno where they removed the old lawn, prepped the soil, installed new sprinklers for better coverage, and laid down sod. This time around they helped me get a sprinkler line repaired and moved out of the flower bed so I don't accidentally break it again doing gardening. I'm very happy with the work they've done and I can tell they care about doing good by their customers. There was a minor hiccup in my last repair due to some miscommunication, but they were very reasonable helping me get a resolution and went above and beyond to get it done in a timely manner. I don't have any complaints except that they didn't keep my original appointment this last time around. So just a bit of warning to customers that they may need to be flexible and to plan appropriately. IMO the scheduling could be improved. I feel like with the nature of the with they do, there's a lot of variables that can affect how long it takes to complete a job and should be planned for

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★★★★★
January 16, 2025

These guys really know their stuff. Good people and very trustworthy!!

★★★★★
January 16, 2025

Great work and customer service!

★★★★★
October 23, 2024

Chad does great work and is very personable. Hes done snow removal for me for a few years and does great work! I would highly recommend.

★★★★★
August 23, 2024

I recently hired Sprinkler Service Pro for a major project, and I couldn t be more pleased with the results. From start to finish, their team displayed the highest level of professionalism. They were punctual, efficient, and communicated clearly throughout the entire process. Would hire again

★★★★★
August 23, 2024

Ive had the pleasure of working with this company on a project of mine. They were excellent in every aspect from communication to the work itself. I would highly recommend them for any future projects.

★★★★★
August 23, 2024

Great service and amazing work 100% would recommend

★★★★★
July 23, 2024

These guys are the real deal and will make sure you get the best possible service at a great rate... hard to find with a landscaping company these days!

★★★★★
May 23, 2024

These guys are great! They do quality work and do things the right way! So glad to be able to do work with them.

★★★★★
May 23, 2024

Great company, the quality was great and the customer service was excellent. Highly recommend.

★★★★★
May 23, 2024

Great company with great people

★★★★★
May 23, 2024

Great guys. Easy to work with!

★★★★★
February 23, 2024

I am very happy since the team is very efficient, fast and have a lot of quality. Y hey complete work on time and without leaving details unchecked.

★★★★★
February 23, 2024

Thank you guys do an excellent job and personally I highly recommend you for your quality work and excellent service 5 for you

★★★★★
February 23, 2024

Great Company for being based out of springville they came up to salt lake to do a couple property s for snow plowing and salting for us, overall great experience

★★★★★
February 23, 2024

Very good company, I really recommend them, very good work, very good staff.

★★★★★
February 23, 2024

Very good work, highly recommended and efficient, excellent team, l recommend it 100%

★★★★★
February 23, 2024

Excellent work and the people are very friendly and trustworthy 100% recommended

★★★★★
February 23, 2024

Excellent company, I was happy with the result, very effective and fast, 100% recommended.

★★★★★
February 23, 2024

I would like to share a message about these works, they are great and I am very satisfied with the effort.

★★★★★
February 23, 2024

This work is excellent and of very good quality, the guys from this company are reliable, efficient and responsible, and they do very beautiful work, If you are looking for a project for your garden, Sprinkler Service Pro LLC is the best option 100% recommendable

★★★★★
Verified Reviewer
February 23, 2024

Excellent work and highly recommended.

★★★★★
February 23, 2024

100% recommended, they do an excellent job!

★★★★★
February 23, 2024

Thank you, you made a real change in my garden, I am very happy with the result.

★★★★★
January 23, 2024

Very professional company in everything they do! The employees are very respectful and work very hard! I highly recommend this company to anyone that needs construction or landscape work in their own home!

★★★★★
January 23, 2024

Pros: They did a fantastic job installing an entire sprinkler system, adding top soil, putting in curbing and beds, laying fresh sod... All of it top notch work, and they kept almost constant and open communication. Highly recommended for this kind of work. Cons: Two issues I had. The experience took a lot longer than expected (due mostly to factors outside of Sprinkler Service Pros control), and the concrete subcontractors they hired to do our driveway extension sucked. So dont hire the sprinkler company to do concrete work! Seriously though, they are great, the owner (Chad) was incredibly professional and courteous throughout the process. Hire them for all your yard needs; hire someone else for concrete work. :-)

★★★★★
January 23, 2024

The work quality is amazing, they are actually pro at their job. Would definitely recommend this company for any landscaping job. They are efficient and worth it.

★★★★★
January 23, 2024

The owner of this company is very eficient. The Staff are friendly and hard working people. Any landscaping or construction work need, I would recomend this company myself for your house needs.

★★★★★
January 23, 2024

The Owner is a great guy! He values good work and making the customer happy. There were a couple hiccups throughout, where wires were crossed on some details. The miscommunication put him in a bad spot. However, he was so easy to work with and was so incredibly fair throughout. I would recommend these guys to anyone. Great work for a fair price, backed by a great Owner. Solid 5 stars!

★★★★★
January 23, 2024

Friendly and professional. Took the time to explain the sprinkler zones and teach me how to program the timer

★★★★★
January 23, 2024

Fine job.

★★★★★
Verified Reviewer
January 23, 2024

Dallyn and another very polite repair technician came over and did a great job. I showed them the controller and the valves and they did the rest. They went above and beyond when they tuned up the sprinkler system with the remaining time they had. Will definitely call again.

★★★★★
January 23, 2024

We had the best crew of men doing our lawn! I m so thankful for them. They installed our sprinkling system, made flower beds, planted trees, placed rocks, installed lights! Positive

★★★★★
January 23, 2024

It is an excellent company 100% recommended

★★★★★
January 23, 2024

I like the work they do and they are very efficient

★★★★★
January 23, 2024

This company along with the workers are dedicated to high quality service and customer care will get the job done and will work with you to get the work you want done done

★★★★★
Verified Reviewer
January 23, 2024

The team got our entire yard done SO quickly! Couldnt be happier about how well they did. Our landscape tech, Mccoy, was responsive and friendly and took great care of us. We would highly recommend the team!!

★★★
January 23, 2024

We had this company come do sprinkler system installation, sod , and rock landscaping. Overall the finished job is ok. We did have a-lot of issues with small things here and there. The crew that came out were very nice, but this was their first job on their own. It was hard for us because the whole crew only speaks Spanish and we don t. So we were trying to communicate through a translator app which didn t work very well. The other crew that came out to adjust and check the sprinkler were very professional and nice.

★★★★★
January 23, 2024

Friendly professional folks.

★★★★★
January 23, 2024

We use these guys for all of our landscaping needs, they have their GC license so can pretty much do anything for us.

★★★★★
January 23, 2024

They did our backyard and we appreciate their good work. We have known Chad for many years.

January 23, 2024

Short summary: Made me pay for a winterization, where the technician actually turned off my culinary water and not irrigation water, leading to my system freezing over. My experience with this company starting last fall. Had Sprinkler Service Pro come out to service the property, and the service technician turned off the culinary master water valve. On that day, when I tried to contact them via email or phone, no one responded to me for hours (while the entire house was without water). I had to go resolve the issue myself. Today, January 17 2024 -- witnessed my brand new backflow valve spewing water -- because apparently the technician didnt turn off the irrigation water. I confirmed with the city that they never turn off the irrigation water, so this was clearly a system that froze over and broke. Not only that, how did this company even blow out the sprinkler lines WHEN THE WATER WAS ON? They just took my money and didnt do the job they said they were going to do. So now, Im out the money I paid to have this serviced, the ~$800 backflow part that I just had replaced last summer, my entire irrigation system is jacked AND the company is non-responsive to emails and phone calls. Edit 1/21/2024: The company has reached out to discuss visiting/servicing in the spring. I have asked for a refund for this service, and will continue updating the review based on how this can be solved.

★★★★★
January 23, 2023

Great! Fast. Knowledgeable! Good price.

★★★★★
January 23, 2023

We used Sprinkler Service Pros initially for the price quoted for the work being done in our back yard. 1st off we had concrete poured to extend our patio which turned out amazing and 2nd we tore out pavers and existing grass and laid new sod which also turned out fantastic and 3rd we had them also work on our sprinklers and the coverage is 110%. So in the future we will use them again, not only was the price right but so was the service. Thanks

★★★★★
January 23, 2023

Travis and Shaun were great. They came on time, fixed my problem, and were 100% professional.

★★★★★
January 23, 2023

They were easy to work with and got my yard looking much better.

★★★★★
January 23, 2023

Very nice and professional. They did a great job repairing/replacing the broken sprinklers in my yard

★★★★★
January 23, 2023

Huge transformation on our lot! Cleaned up all the weed/alfalfa field, removed concrete clean out & rocks, lots of grading & brought in a nice layer of topsoil for hydroseeding. Set up a great sprinkler system with a smart controller. Did some road base and weed block work to prep for decorative rock. We love all the prep work they did for us!

★★★★★
January 23, 2023

Shaun and Dallyn worked so quickly and efficiently we were super impressed!

★★★★★
January 23, 2023

Does great quality work, and is reasonably priced. Very reliable and easy to work with! I would definitely recommend them to anyone.

January 23, 2023

Truly had a miserable, frustrating experience in the short time I worked with this scam of a company. I asked specifically to have my sprinkler box replace. The guy came out, never communicated what he was doing and proceeded to try to repair our current box. I told him that I didnt want our box repaired, I wanted it replaced. He said okay and continued trying to repair the box that I didnt want repaired. Finally, after failing to get through to the guy that I did not want our current box repaired, I sent him off. He didnt come prepared, he refused to communicate with me, he didnt believe me when I told him why I wanted the sprinkler box replaced, he had no idea about any of the cost of any thing. Getting a large bill for services that I specifically said I didnt want is infuriating. Please, do not work with this company. Edit in response: If your technician told you that he is not telling the truth. Its not good intentions if you are charging $100 an hour

★★★★★
January 23, 2023

Great service, easy to communicate, highly responsive, great work. And most importantly, were on our way to having a green lawn again!!

★★★★★
January 23, 2023

Shaun was outstanding!!!!! I ve been through several sprinkler repair companies who were not able to fix our system pressure issue and Shaun diagnosed it like a pro and had it repaired very fast!! He was super knowledgeable and gave us top notch service. They are our new go to, trusted, favorite Sprinkler company!!!

★★★★★
January 23, 2023

Shawn (Sean?) And Dalton were awesome! I really hope I remembered their names right but they just came in and made all the issues I was having look like cake to fix. I had an issue with my sprinklers backflow and they came out and fixed that quick. And cheap since it was just a plug that needed replacing. Then I forgot my water spigot was leaking and they replaced that too. And then helped by fixing a few drips on my dripline and even made suggestions on how to improve it in the future and how to do it myself. I really appreciate how they figured out how to fix it quickly and really well! Based on these two, Id recommend for sure.

★★★★★
Verified Reviewer
January 23, 2023

They were ahead of schedule and came early which was great. They finished everything very quickly and with superior quality too! The fix was made on our sprinkler system exactly how we needed the change made. I recommend these guys!

★★★★★
January 23, 2023

I was so frustrated trying to fix my own sprinklers with terrible results. They came listen to my issues and then did a great job installing and fixing them so my grass was fully covered when watered.

★★★★★
January 23, 2023

Shaun and Tyson did a great job in problem solving and fixing our sprinkler valves. They were very knowledgeable and answered my questions in a timely manner. I would recommend them and their company, they are responsible and honest with their work.

★★★★★
January 23, 2023

We had Sprinkler Service Pro do some landscaping, removing part of our lawn and putting in rock work and flagstone paths. They did exactly what we asked and did such a good job we had them come back to put in a patio and more landscaping in the backyard. Once started, work was finished quickly. They communicated with us well and wanted to make sure we were completely satisfied with what was done. We will definitely use them again in the future. Chad, Josh and their project managers were great to work with.

★★★★★
January 23, 2023

Very professional! Reassured me they turned sprinkler system off.

★★★★
January 23, 2023

All in all, I would use these guys again. There were a few miscommunications between their staff which resulted in work being almost missed, as well, some pressure calculations were off resulting in having to secure with our drip lines with pipe clamps. They came out to fix that when the system flooded so we appreciate that. As long as your expectations are conveyed to the actual workers when they come out to install your system, everything should be smooth.

January 23, 2023

I own several rental properties, never have I been charged $700 for what should have been 30 minutes of sprinkler work. This one has been one of the MOST unprofessional with the WORST communication Ive ever experienced. I initially was drawn to their positive online reviews but things went south very quickly after I hired them. Beware, without even contacting you they will send a bill to a legal firm for collections. My sprinklers were winterized the previous season and I asked them to simply turn on the sprinklers thinking it would save me an hour drive to my rental unit. I was blown away when I got a bill for almost 7 hours spent and $700 later (sprinkler supplies were $40). The only communication I got said they couldnt figure out how to turn on the water and then the fix took 30 minutes (meaning they spent 6 hours spinning their wheels without reaching out). Ive spoken with the secretary probably 10 times trying to get a hold of the owner to at least understand why that amount of time was spent but they have ignored my calls. I wish I would have read the negative reviews more closely and I hope I can save someone else from a bad experience.

★★★★★
January 23, 2023

This company offers sprinkler repair and winterizations, and full sprinkler and landscape installations! These teams are professional, personable, work hard for customer satisfaction, and can get your yard looking great.

★★★★★
January 23, 2023

I wanna start of by saying this company has great and very friendly business men and a fantastic owner. They offer a full range of services like sprinkler Repair, Winterizations, Sprinkler Installation/Install, Full landscapes SOD installation and much more all for fair and affordable prices. I highly recommend their services

★★★★★
January 23, 2022

They did a very thorough job, we were very impressed. We had sprinklers installed in an existing lawn and they did a good job repairing the lawn afterwards.

★★
Verified Reviewer
January 23, 2022

We met with Chad to get a quote initially. It was our second, and it was higher than the first. But we went with Sprinkler Service Pro because of Chads experience. We were disappointed. We scheduled for April 9, and got a text in the morning saying saying theyd arrive in the next 2 hours. At noon, we followed up to see what the plan was. They responded that one of their machines was in the shop and theyd come out the next day. But they didnt tell us until we reached out. They came Saturday and trenched out the sprinkler lines and laid the pipe down. They said theyd be back Monday to finish the job. On Monday, we waited again and were told they were still having machine problems or something so theyd be out Tuesday. On Tuesday, my husband talked to one of the guys about moving some sprinkler heads up to the corner of the house (instead of behind, Id given the wrong line when they came Saturday, when my husband was at work, so that was on us). He said they would, and they got to work putting all the sprinkler heads in and buried the trenches. And then they left without a word. We went out after realizing they were gone to see where things were at. They had marked a line on Saturday for the edge of a patio well be extending, and there were sprinkler heads *inside* that boundary. They hadnt moved the heads we asked about in the morning, and everything was buried. We asked for heads on the other side of the house to be 4 feet away from the house so we could edge out a bed--those heads were there, but they were different distances from the house, and some were too close and inside the boundary, like with the patio. The drip lines for the beds in the front were also not installed. So we texted and asked for a status update, and they said theyd be back to finish. It rained Wednesday and Thursday, delaying the job, but one of the guys came out Thursday and took notes on what we were still missing. We were told one of my three drip lines for the front beds wasnt included on the quote, which was extremely frustrating to hear. That bed is isolated from the other beds by the sidewalk leading to the door, and Chad said theyd be able to run a line underneath the concrete slab (it would cost more, but would be doable). The plan had been to link the 2 front beds beneath our houses windows and put them all on one line. Anyway, they came out the following Monday when things had dried out and corrected the uneven lines (I feel petty complaining about that, but we went with a higher quote because of Chads experience and it looked sloppy) and only installed 2 of the 3 drip lines. They were still waiting on approval to install a line under the sidewalk, the crew said. Fast forward a few days, no updates on that front bed, but they sent an invoice and asked to be paid. What about the missing dripline no one wants to talk to us about? There has been terrible communication the entire time, and being told one bed isnt getting done irks me. We asked when he was here to quote if it was possible, he said yes, but noe says he doesnt recall talking about. Why would I want a drip line in one bed, but not the other? Id love to recommend them, but I just cant. The gentleman who came Thursday was incredibly kind and helpful (so sorry I forgot your name!). I know theyre busy and have lots of work right now (to the point they even contracted out some of the work we got done, and I imagine thats why our quote was higher), but some communication, especially the first day when they couldnt come, would have been nice. Its been incredibly frustrating, and its been almost 3 weeks. We still havent heard back about the front drip line.

★★★★★
January 23, 2022

Really great company hard-working crews did an amazing job on my yard good price for the amount of work I need it done very friendly people and willing to do what it takes to get the job done right and in a good timely manner they were able to finish my job faster than expected I would recommend this company to anybody over any other company I give them a five star rating and I will be calling them in the future for any sprinkler and landscaping needs and I would recommend them to friends and family they are just a great company all aroundThank you sprinkler service pro for all your hard work and doing such a great job

★★★★★
January 23, 2022

Very Professional and fast. Fixed several sprinkler heads and helped me fix an issue with a dead zone. Will use their services again and highly recommend them too.

★★★★★
Verified Reviewer
January 23, 2022

We went with Sprinkler Service Pro because of their good ratings, a decent quote when we contacted them, easy communication (when so many other companies don t bother to answer or call you back during busy season), and their ability to make an appointment in the next couple weeks instead of waiting a month or two. Carlos came to our home on time. He s super friendly, professional, and seems to know waaaaay too much about sprinklers. He diagnosed the problem quickly, and then communicated it to me easily with options and advice. He works so fast and so hard! We needed a couple valves replaced, which is no easy task. I was shocked to find the flower bed (that he had to dig out) neatly & carefully put back together and clean looking when he finished. I m pretty sure he left it looking better than it did before... Our final invoice was even a little less than he initially quoted, and we were very pleased with the total cost. I d pay that any day instead of spending hours failing at repairing it myself! We will definitely be using them again if we need any repairs we would prefer not to do ourselves.

★★★★★
January 23, 2022

We are very happy we went with Sprinkler Service Pro. Our yard looks fantastic, and they were great to work with. I consider them a trustworthy and reliable company, that truly put their customers first.

★★★★★
January 23, 2022

We had a great experience with Carlos. He did a professional job examining our yard to see how best to improve our sprinkler set up. We had purchased the home a year ago and realized the sprinklers were in need of repair. When he came to do the actual work, he and his helper did it quickly, efficiently, and did not quit until it was all done. Our lawn and trees are doing so much better now that they are being properly watered. We would definitely refer him to friends and use this company again. We did have an issue with him not coming at the scheduled time, but we feel that was more an issue of their scheduling system and were so happy with the end result, we feel he still deserved 5 stars.

★★★★★
Verified Reviewer
January 23, 2022

UPDATED REVIEW: Sprinkler Service Pro has new management and they have now gone the EXTRA mile to make right the poor job I initially received from crew that no longer works with them. They came back today and fixed ALL of the problems left by their former crew and completed the top notch system we originally envisioned. Paul and Todd are true pros and took my experience from a 0 star to a true 5-star service. I now whole-heartedly and HIGHLY recommend them to anyone needing sprinkler or landscaping services. Well done, guys! Note - I deleted my previous review because it is now a thing of the past and is no longer relevant.

★★★★★
January 23, 2022

After getting three quotes for a sprinkler system installation, I ended up going with Sprinkler Service Pro (SSP) for several reasons: They used the high-end Rainbird sprinkler heads, their price was the lowest, they had great reviews, and I had business dealings with them on a previous occasion (I purchased an in-ground trampoline from SSP). The installation, which included seven stations, only took two days. The original estimate was for six stations, but during installation, SSP wanted to be sure I was getting enough redundant coverage on my lawn. So, they installed an extra station free of charge. I probably would have never noticed the lack of coverage, and SSP could have not said/done anything, but they cared more about quality of service, keeping my lawn healthy, and ensuring my satisfaction than with eating a few dollars in profit. Originally, SSP was going to tie the new system into an existing control panel (SSP was installing the system in my backyard; the home builder installed the system in my front yard). However, on the day of install, SSP discovered there were not enough stations left on the previously installed panel. Therefore, a new panel had to be installed. The owner of SSP told be about the issue, and told me hed need to run a cable into my garage. I was worried about the aesthetics of having a wire put through the exterior of my new home. However, it was something that had to be done. SSP worked with me to make sure the panel was installed exactly where I wanted it, and I couldnt me more pleased with the discrete, professional job they did - Its hardly noticeable. The new control panel they installed was top-notch (much better than the original one already installed by the builder); it was much more versatile. I wish my entire system was on SSPs panel. The best part is, because SSP didnt catch that the previously installed panel didnt have enough stations, they made it right and installed the new panel for free (thats what a professional company does for its customers). After installation, SSP readily returned when I planted grass and made sure the sprinklers were adjusted correctly. I also had a small problem with a drip line, which they immediately came out and fixed (it could have been user error for all I know, but SSP just took care of the problem and never made me feel like I was being unreasonable or that it was my fault). Every time I dealt with SSP they were professional and took care of whatever needed to be done. They never made me feel like I was asking for too much and they made me feel like a truly valued customer. I HIGHLY recommend the company, and plan on using them for all my professional landscape needs. Thank you SSP!

★★★★★
January 23, 2022

Todd is the man. I have been watering my lawn manually basically this whole season because I was given a quote by some other companies that was pretty expensive. Todd came out and had my whole system running perfectly and all dialed in within a couple hours and without any of the ugly trenching the other guys called for. I wish I called these guys earlier in the year. After I had them running for a minute there was one small electrical issue with one zone and he came right back to adjust it the same day - practically unheard of now a days. These guys know their stuff better than the other local companies and also ended up being significantly cheaper and more efficient. Whatever these guys are doing is working and things just seem to be clicking for them. Please don t change!!!

★★★★★
January 23, 2022

Todd was phenomenal. He was able to come out to our commercial property the day after we called Sprinkler Service Pro. He listened to me describe the problem and immediately knew how to fix our sprinkler system. He ran and got the correct part (without charging for his travel time) and fixed it in a jiffy--even reprogramming our system for us. 2 thumbs up and Ill make sure to permanently keep Sprinkler Service Pro as our preferred vendor. Affordable, quality work.

★★★★★
January 23, 2022

I would work with this company again. There were some problems with errors in our onsite estimate but we found a solution that worked for both of us and I am very happy with the outcome. I felt everything was fair.

★★★★★
January 23, 2022

I have been trying to get sprinklers and sod installed for over a year because the market in our area keeps every landscaping business very busy. I had two services quote and then ghost me and one service was scheduled to do work and never showed up. Finally Sprinkler Service Pro followed up on my request for a quote and started with sprinkler installation very quickly. I was pleased with their professionalism and skill so I asked them to install sod which they did the same week. Im very pleased with their customer service; they even answer texts after 5pm on a weekday to address some of my concerns. Each employee was courteous and professional. Romario and Chad in particular. I would recommend them to friends and look forward to hiring them again when I want to upgrade the front yard.

★★★★★
January 23, 2022

Dont let the name fool you, they do WAY more than sprinklers. They are in business year round with snow removal in the winter. They are quick and responsive and available for all your landscaping or property needs year round. I HIGHLY recommend them to all my friends.

January 23, 2022

I originally met with Todd from Sprinkler Service Pro. He determined that I needed to add six new zones; two of these would be drip lines. His quote came to $5,970. His bid was the highest of all the bids I collected, but I liked Todd and decided to go with him. The day they were scheduled to start, the crew arrived without Todd. Unfortunately, they did not have a clue as to how to proceed. Apparently, Todd had quit the company. Shortly after the crew had arrived, everyone abruptly left and didn t come back. Later that evening, Chad, who is the owner of Sprinkler Service Pro came by and he came up with a plan for irrigating. The work went forward until the crew began trying to run a 1 pipe under my driveway. My previous installer told me that there was a 1 pipe runner under the drive; Unfortunately, the pipe was actually only ½ . Chad told me that it would cost an additional $300 to run the 1 pipe under the driveway; I agreed to this. Later Chad called me and told me that they couldn t get the pipe under the driveway, and it would cost an additional $35 per hour for them to keep trying; I reluctantly agreed. I told him that I thought he should stick to the original $300 quote for running the pipe under the driveway. Ultimately, the crew was unable to run the pipe under the driveway, so I had to accept an above-the-ground pipe, which is so substandard. After the work was completed, I found many problems with the new system. For one thing, they only installed 4 zones. My contract clearly stated that I should have had 6 added. I paid for 6 zones at $795 per zone. I originally had 2 zones, if they had added the contracted 6 zones, I should have a total of 8 zones. When I texted Chad about the missing zones, it was apparent that he had no idea of how many zones were added. He erroneously thinks they were all installed. Here is his text, The bid calls for 6 zones, which were installed. Adding a separate grass zone on the west side would make 7 zones which wasn t quoted. (Text message 11/4/21) I also discovered that some of the sprinklers in the backyard did not reach the perimeter of the yard. When I texted Chad about this he claimed, I flagged them out and she gave approval. (Email 11/17/21) That was a falsehood. I never approved or disapproved of where he put the flags in the yard. I saw them, but I don t know enough about sprinkler projection to know if what he was doing was going to work or not. I trusted Chad, who I presumed to be an expert, to know how to design a sprinkler system for my unique landscaping. That is why I hired him. In addition, the dripline in the side yard is on the same zone as the sprinklers. Drip lines and sprinklers should never be on the same zone. That is not even standard in the industry. In fact, in one of my conversations with Todd, he stated that they never put a drip line on the same zone as sprinklers. Yet, that is what I ended up with. I told Chad that I wanted to start with a rose garden in the center of the west yard and would gradually expand the rose garden over time, which is why I had him leave the existing sprinklers in place There have been several attempts to reach out to Chad and requests that he fulfill the terms of the original contact as agreed upon. Unfortunately, Chad will not do this unless I pay him an additional $1160 in fees, he claims I owe him in addition to the contracted amount. So far, I have spent $4515, and I have a sprinkler system that doesn t work. Also, there are other problems such as trenches not completely filled in, a valve box which was placed in a walkway, and the crew left mud everywhere. My neighbors keep suggesting that I call, Get Gebhardt. I am so sad about how this turned out. Chad seemed like a decent guy, and I thought he would eventually decide to do right by me and fulfill the terms of the contract; Sadly, he will not.

★★★★★
January 23, 2021

I needed some extra work done on my sprinkling system and Carlos did a great job. Hourly rate is better than most.

★★★★★
January 23, 2021

Chad has a wonderful crew and works amazingly fast on your project. I used him in October 2019 and he did a very good job on a side yard project. Removing weeds, planting trees, installing pavers. I would hire him again.

★★★★★
January 23, 2021

I h as very been very happy with their work.

★★★★★
January 23, 2021

Carlos was awesome, knowledgeable, fast, and eager to give tips for future reference. Problems resolved. Price was very fair and money well spent. This company is now on top of my sprinkler servicing list. They are Pros!

★★★★★
Verified Reviewer
January 23, 2021

Carlos A. was the repairman that helped me fix my irrigation issue! He was a very professional and honest repairman. His motto is to not go home until the job is done, no matter what the issue is. I will definitely recommend especially because there prices are fair as well!! Kyla was also great when it came keeping me updated with the repairmans status and she is very understanding. I will 100% be using them again!

★★★★★
January 23, 2021

High quality and efficient service!

★★★★★
January 23, 2021

Did great work, quick response at a fair price. Highly recommend

★★★★★
Verified Reviewer
January 23, 2020

Chad is a hard worker and does a great job. I would have him come back for any of my landscaping projects, no second thoughts.

★★★★★
January 23, 2020

The best there is! On time. On budget! Licensed and insured, which I didn t realize was NOT common in the field.

★★★★★
Verified Reviewer
January 23, 2020

Ive worked with Chad a number of times regarding sprinklers, sod, flower beds, drip lines, etc. and hes always super helpful, reasonably priced, and has solid recommendations and advice! I dont use anyone else for my yard or sprinklers and I would highly recommend him! Thanks Chad!

★★★★★
January 23, 2020

Chad did amazing! He was super professional and efficient. Sprinkler system works great. Great value. Highly recommended.

★★★★★
January 23, 2020

Chad is great to work with, He did our sprinkler install 2 years ago and we will be having him back to do more landscaping in our back yard. Has great pricing too!

★★★★★
January 23, 2020

Sprinkler Service Pro can transform your yard all the way from bare construction dirt to a beautifully landscaped space that you can enjoy with your whole family! Everything from sprinkler systems and sod to curbing and flower beds! Quality work at a reasonable price, would definitely recommend!

★★★★★
January 23, 2020

Chad came and grated our backyard. He was efficient and got the job done just the way we needed it. We will definitely be calling him when we put our sprinklers and grass in.

★★★★★
January 23, 2020

Chad is very professional & thorough. He gave us several options & scenarios to fit both our vision, as well as our budget. Chad pays attention to detail, follows-up, and he is straight-forward & honest. We loved working with him! In fact, weve already hired him to do another job for us. Thanks, Chad!!

★★★★★
January 23, 2020

Excellent company, does great work and great, friendly employees. Definitely recommend them

★★★★★
January 23, 2020

I would definitely recommend this company. They do quality work, fair priced, and great employees.

★★★★★
Verified Reviewer
January 23, 2020

They were so prompt and accommodating! They did such a great job and were so nice! I will be recommending to all my friends and family and I will definitely hire them again for all my landscaping needs!

January 23, 2020

Terrible experience. Communication was poor throughout. The final cost ended up over $3000 higher than the initial bid, and the main guy threatened legal action two days after declaring he was done, while we were still scrambling to figure out how we were going to pay for things. Overall, the work quality was subpar, likely because a lot of it was outsourced to a bunch of college kids on summer break who would work for cheap.

★★★★★
January 23, 2020

Sprinkler Service Pro guys were very professional and very easy to work with throughout the project on my home. The service they provided with my concrete in my yard was fantastic and high quality!! Another thing I really liked is that they were honest and straightforward and they followed through with what they said they would. Overall a great experience with Sprinkler Service Pro!!

★★★★★
Verified Reviewer
January 23, 2020

Chad does excellent work and is fair and honest. If you are looking for someone to provide you with a superb landscape at a great price this is your guy and this is the company you should hire. Easy to work with, clear communication, meets deadlines and most of all treats customers as family. Overall great experience with these guys. Would definately hire again! Thanks!!!

★★★★★
January 23, 2020

Chad is the BEST, responded FAST, and had the job DONE all in the one morning! Very impressed

★★★★★
January 23, 2019

He does great work -- hes on time and on budget. I have referred him to others as well as rehired him multiple times!