Alternative Lawn Care in Sparta

Seen your truck with two crew members walking out of a dispensary this morning that s nice advertisement my guys are smoking weed at work and driving our company trucks

DO NOT USE THIS COMPANY! THEY ARE HORRIBLE! UNPROFESSIONABLE, LACK KNOWLEDGE OF WHAT THEY ARE DOING AND ARE VERY RUDE! THE OWNER HAS VERY LITTLE KNOWLEDGE OF KNOWING HOW TO RUN A BUSINESS LET ALONE HOW TO MANAGE HIS EMPLOYEES! PLEASE FIND A DIFFERENT COMPANY TO USE OTHER ALTERNATIVE LAWN CARE TO DO YOUR LAWN AND PLOWING!

Dont get any landscaping or mowing from this place because that owner doesnt care about the people or his workers

Highly recommend for lawn care, mosquito control, and seasonal clean up! Have used them for over 3 years and very happy with their service.

Promised to take care of leaves last year and never did also took 7 different phone calls to get my money back after they ran into my house and damaged my siding. Unfortunately, not a good experience.

We have used their services for years. Highly recommend them

Thanks

If not knowing what you re doing was a person, this would be it. As unprofessional as it could get. Wouldn t even recommend to people I don t like.

Yikes. What should have been a few days of work was never completed after 2 months. What was done was done incorrectly. Non existent communication, missed appointments, and dishonesty about amount of dirt delivered. Alternative claimed that they had paid deposits to subcontractors, but never actually did so, further delaying our job. Multiple neighbors had identical issues, and weve all moved on to someone able to complete the job.

Alternative installed stone around our home and in two areas in our front yard. The guys were very polite with my requested changes and accommodated with no problem.

Alternative installed a drainage for me in my back yard. I was told they would return the following day to put seed and top soil down. I looked later in the evening and it was completed the same day. I would highly recommend.

I have asked for someone to call me 6 times via email/contact us page, to sort out some problems I had with them. In my last email to Amy, I requested a call from the owner. I did not receive a call but another email. While I have not received a call, I have kept receiving the overdue bill that is in dispute. I am posting this here to see if I can get a call from them. Stay tuned... Update 6/4/23 - still have not received a phone call or email but I still get a bill every month. Also, I took over my own fertilizer and weed control and have almost no crabgrass or weeds in my lawn. It is greener and thicker than when I used Alternative Lawncare. Update 6/28/23 - Received another email asking for payment but have not received a phone call.

Quit hiring felons who shouldn t even be out on the streets. They care more about their next fix then the job itself.Horrible company.

Professional lawn care at an easily affordable price, highly recommend them for all your lawn care and landscaping needs

I had them for fall clean up last year. Everything was fine. This year they came out Nov. 18th and put the leaves on the street. It has been 10 days now and 4 calls but the leaves are still where they left them. I told them today to get them picked up today or I will have someone else do the job. I told the receptionist that this is breach of contract and I wont pay them anything. Still no response.

For some reason three years in a row, they cannot take directions if you want it done right don t call them .. Even can t get it right with clear markers ..

Just wanted to say THANK YOU to Alternative Lawn Care solutions. Kind gentleman stopped by and cleared out the end of our driveway saving us a bunch of back pain and time while we were out there on corner of Barber Creek and 18 Mile. Fiance ran in to grab some cash, coffee and snacks for you before you took off, but you finished up before she could make it back outside. Thanks again! Good people working for a good business so just wanted to spread the good word!

Someone came out and gave us a quote for weed control and lawn fertilization. Called a few days later to sign up. No one showed up after a few days. Called a week later and said someone would be out in 3-5 days. Never happened. Tried calling to cancel but it goes straight to a voicemail box that is full. Decided to go with another company that is more responsive.

Received top soil and hydroseed from them. They were very nice and responsive from the beginning. Following that, we actually referred our neighbors over to them as well. As soon as they collected money, became completely unresponsive. Tried to reach out to 3 contacts and have never heard back about our half grown in lawn. Would not recommend.

We used Alternative Lawn Care for the first time this year for lawn mowing. We found them to be a great value, efficient and consistent. Any concerns were addressed quickly. We have hired them for leaf clean up and snow removal this winter as well. Amy, their awesome office staff, insured we have the package and plan we want, with our particular needs addressed. When we have spoken with their lawn team, these guys have been great and are concerned with doing the job the way the customer wants. In our experience, this company is one of the best in the business.

Great crew

Vary friendly staff. Excellent service

We have used Alternative for several projects at home. Their work is professional and impeccable. Great staff, very responsive, and amazing value!

We used them for Fall yard clean-up twice in 2020. We will be using them again.

I used this company to remove some bushes and build some new mulch beds on the side and front of my house. At first glance the work seemed fine and they were very timely. However, within a week plants that had been in the area where the mulch beds were made were already growing in and it looks like nothing was actually dug up or any kind of barrier put down. Just some mulch was applied. I guess I had assumed new mulch beds meant the area would have the old plants removed. Large bald patches were left in the yard from the machinery used and I was told that it would be fixed by the person that completed the landscape work. 2 months later nothing has been done. I emailed my contact at the company twice to ask about these concerns with no reply. I then used the web page contact form with no reply. And now Ive left two Messenger messages which gives me auto replies that the messages have been received but I never get a human response. I had initially asked for lawn mowing to be done as well but after a week decided we did not have the budget (we are paying per mow with no contract). In each contact attempt I asked that they stop the mowing and yet keep coming home after work every other week to see that they still came to mow and am now receiving bills for mowing that I keep asking to stop. To be honest I never intended to leave a bad review as I certainly believe in giving a company a chance to make it right but at this point Im just hoping the review will mean they will finally contact me back!

This is my first year with this company. They always send a bill after the work is done. I really do appreciate that. I appreciate them being on time every week. I can t understand why in certain parts of my grass it looks light brown? Aeration treatment completed seeding I believe was completed. Thanks for your service over all.

This was our first year using Alternative Lawn Care and we were very disappointed. Initially when they came out to tell us what we needed, the man was very nice and said with their help our yard could look great. So I prepaid for spring to fall for the fertilizer/weed control. The first time they came it went fine. But it was the follow up that was awful. I called at the 5.5 week point between treatments and was told they would be out there by the end of the week, they never showed. I then called and left a message reminding them we were due and I never heard back. I called back two days later and was told that they should be treating between 4-6 weeks. At this point I was at the 6 week time. Why push treatments out as far as possible??? I called today to get a refund and cancel any upcoming treatments as they had already gone passed the 6 week mark and was basically told I was in the wrong because they pay attention to the weather and done want to waste a treatment...the last two weeks weather has been PERFECT. No excuse. Now, if I was a company, especially in these times, I would do more than enough to make sure my clients are satisfied. I am NOT satisfied. I will not be returning to them. If you go with this company DONT prepay, I feel you are put on the back burner since they already have your money. Its too bad because the man that came out initially was super nice, but the help I received from the lady was beyond poor.

Excellent attention to detail. Pleasant people.

What a horrible experience!! Scheduled time for an in-person quote. No show/no call. I called an hour after the scheduled time to be told he must be running behind and doesn t carry his cell phone on jobs so we can t contact him . Decided to give them one more chance so rescheduled for the next day. Same story - no call/no show ...no way to run a business. DO NOT RECOMMEND AT ALL!

Great service. Family based company.

Alternative Lawncare checks all the boxes. Good quality, on time services, friendly, responsive and professional. My lawn always looks best on the block! Thank you - TJL

We love the job they do for us at Storypoint of Rockford! -Maintenance Director

If anyone has alternative lawn care for service this year will be a happy costumers. ALC is the best of best this season

Very pleased with the prompt and professional service we received! Highly recommend!

This company does not focus on communication and their customer service needs improvement. While they were efficient in mowing in a timely manner, their ability to remember the correct equipment is lacking. On a few occasions, they forgot the equipment to mow our backyard and instead used a string trimmer and charged for a full mow. This made our yard uneven and bald in some areas. We installed cameras to check their work and the video was proof of a lack of quality.

I have to admit I ve not had great experience with lawn care companies. However, when almost at wits end with trying to get issues taken care of with the yard, Dusty from Alternative Lawn Care came out to my home and discussed with me face to face the items that needed to be done. He communicates really well and gets back to you within a day if not sooner. I would highly recommend him and Alternative Lawn Care.

Excellent work on removing weeds and application of mulch. I would gladly use again. My yard looks so much better!

Alternative Lawn Care has been doing our lawn fertilizing for years. Weve always been really happy with them. When it came time to sell my parents house, their landscaping was overgrown with weeds. I contacted Dusty at Alternative Lawn Care. He went right out to the house and gave me a quote. The price was really reasonable compared with other quotes I received so we went ahead with the job. They were quick and did a fantastic job! From the time I first contacted them to the time the job was done was less than a week! So pleased with how the yard looks now. Will make the curb appeal and first impression so much better as we try to sell the house. Highly recommend!

So very happy with Dusty Martin at alternative lawn care. Professional crew, Dusty and his crew listened to my needs for my front yard landscaping and came through big time. Definitely 5 star service and will no doubt be referring my friends and family to alternative lawn care. Thanks again for the great job.

Great service. A tree problem (2 dead) unresolved since April was solved in less than 2 weeks in late July by Dustin Martin, landscape supervisor for Alternative LawnCare. Great recommendation on 3 new trees that the skilled team installed within days. Also replaced new bushes from last year that never quite made it.

Great company, service great and they make it very clear what they can do and what should be required to have a great yard. They give me a number things they can accommodate me with and I picked what was right for me, and my pocket book.

When they tackle the lawn management, results are obvious. It s a delicate balance but we have seen steady improvement over the years!

1st yr, so far so good!

Unsatisfactory mowing. Unprofessional cut missing spots and lines in grass cut crooked. Canceled service and still got billed for another mow. Definitely not a happy customer. I recommend using a different lawn care.

Last year I used them but they mowed to fast and dug up the dirt around a tree. Later in the season they used dull blades and the lawn looked terrible. But the worst was them cutting down flowers with the weed wacker. I alerted them. Put steaks around the flowers and they still cut them down. This year I switched companies, invested in new plants, put stakes all around just to protect them at the property line. But since my neighbor also contracted with them they did it again. No return communication, no apology, no offer to resolve. Small claims is my only option.

Great service

There plowing...

Dishonest. Sketchy. And will say anything to get a penny.

I would rate this company a negative 5 star if i could. Very un professional, if and when they do damage to your yard or house they will not take responsibility for what they did. Very poor customer service also.

Dedicated to providing quality lawn care

They do a great job here and the workers are pleasant and will do what you ask. I needed the side yard shorter and they did it for me. It looks so much better, thanks a bunch!

Had the guys move a couple large boulders and they did great - Thank you!!

i hired them to do a time and material job.......have nt been able to get material costs or labor costs verified......very secretive about everything......after many calls i finally got some verification on materials and rentals......the labor cots for spreading and raking some topsoil was $55 / hr per man hour........i found them to be expensive

We lost a tree in the recent windstorm. These guys came right out and had it cleaned up and stump removed extremely fast. Would definitely recommend them to others!

Ive tried a few lawn care companies, and Alternative is by far the best. They consistently make my lawn look excellent and never damage my grass (unlike other companies).

Great job in my lawn! Would recommend.

My review would have been good in the beginning but as service went on it got worse. They continually bill be for service I cancelled! They say we mowed your yard and billed me for it, yet no one was here AND I had cancelled service to begin with and I am still arguing with them to fix this charge. Its been headache after headache with this company and I am cancelling with them even thou I have no contract they will I am sure try to show up here in the spring since phone calls and mail doesnt seem to work with them. Stay away from this company.

Great work! Had them do a fall clean up at my parents house and the place has never looked so great. It as professional and affordable. I would recommend this to anyone with lots of leaves and other yard debris.

I live at York Creek and the driver clearing snow did a wonderful job in front of building 4176! Thanks for hiring great people...

Highly recommend!