Vinings Landscape Group, Inc. in Smyrna

Overall Experience: C- Owner/Customer Service: F- Workmanship: A Crew: A Pike Nursery pull VLG into my landscaping project and although the final product looks great, the experience with the owner of VLG was insulting. Not sure what triggered the owner but I found him to be arrogant, unapologetic and rude. He surveyed my project without me being present and wound up not ordering a key component for my project. I admitted that I should have inspected the quote more closely and not trusted Pike to communicate my needs. Instead of admitting that there was a miscommunication/misunderstanding, he pointed the finger at me and Pike and refused to take any responsibility for the problem, which caused a huge delay. Additionally, the missing component was going to cost $2K more than I'd budgeted. He cared not and offered no understanding for the inconvenience this caused. Considering he's the owner of the company, he should greet his customer with a hello and a sense of appreciation. He did none of this and was offended when I said that I wanted to be home when the crew was performing work so that I could supervise the installation. I wanted to make sure the project was being performed properly since my elderly mom was going to be using this new area. He scoffed and told me that he didn't need supervision. And so it went just like this for two weeks, with him walking onto my property and ignoring me. How does an owner of a company ignore the person who is paying him?? When a planting died, he accused me of having something to do with the plant's demise and he very reluctantly replaced it and warned me that nothing else would be replaced. What's worse is that I recommended him and Pike to my next door neighbor before realizing what working with them was like. Needless to say, I will not be working with VLG again and hope I don't have to go back to them for any warranty work. My advice is that the owner hire a customer-facing customer service professional. The owner is not who should be the face of this company.

Shows no regard for the neighborhood. Always parking huge truck directly across from driveways. I’ve asked them to move before but they continue to block my driveway to service my neighbors.

Awesome Group of Workers. The Owner is"Mark"is a Awesome person who knows how to speak to people and provides professional outcomes in any situation. Dillon is the Head Foreman and is Also an outstanding leader and Advisor.. I highly recommend that Everyone use This Landscape Group for Their property.

Mark and Team are terrific. We had them install a long paver stone pathway, new landscaping, sod, and mulch. They were fast, professional, and extremely courteous. The work looks great, and we would definitely use them again. Best landscaping company in Smyrna. Highly recommended!

I used them as an interim service while my regular lawn service was backed up due to rain. His son did a good job the 1st time around. Sergio did the lawn himself the 2nd time and it was botched. He was supposed to come back & make it right but I couldn't tell where he had done anything to fix it. Fortunately, I have my regular service back.

Vinings Landscape Group is a top quality service provider. They are reliable with regards to regular maintenance, and responsive to requests for other services. They also do a great job keeping our yard in excellent condition. I would highly recommend them to anyone and have as many of our neighbors are now customers!

We've been in this neighborhood for a number of years and purchased this home a few years ago. We had to immediately change from the previous landscape company. Vinings Landscape was a lifesaver. They are consistent and do very good work. We've been in this neighborhood for almost 19 years now and they are the best landscape contractor that we've ever had.

This company has done outstanding work keeping my lawn and shrubs looking beautiful. The workers are fastidious and courteous, always dependable. Nothing but praise for Vinings Landscape Group!