2859 Kemet Way, Simpsonville, SC 29681, United States
Naturescape is proud to offer fully-guaranteed lawn and landscaping services at less than do-it-yourself prices. Our trained and licenced specialists use the highest-quality products to keep your lawn, trees and shrubs healthy and attractive. If you ever have any concerns, we will address them within 72 hours free of charge. We'd be happy to have you as our customer, and we look forward to working with you.
Our lawn was absolutely choked with weeds and we spent hours every week trying to keep the lawn looking decent. We hired Naturescape for weed control and our lawn looks great. We can enjoy the lawn now instead of toiling!!
Was in need of a Lawn Care both lawn treatment and cutting. Was added to schedule within a reasonable time. I’m pleased and so is my HOA 😊
Unfortunately our lawn has never looked worse. Giving two stars because they do a great job when they come on time. But getting them to show is the trouble. Grass gets egregiously high as a result and got dinged a few times by the HoA. Hard to get a reliable commitment on when they will show e.g., called last week, said they’d be there Friday, then changed to the following Tuesday, then called today (Tuesday) and they said tomorrow (over two weeks from last service and counting)…
*****UPDATE***** I RECEIVED A CALL FIRST THING THIS MORNING AFTER WRITING THIS REVIEW, FROM THE DIVISION MANAGER TO DISCUSS THE ISSUE. HE WAS KIND & PROFESSIONAL. HE CAME TO THE HOUSE WITHIN 30 MINUTES TO TALK TO US ABOUT THE ISSUES WE HAD & ALSO SPRAYED THE LAWN HIMSELF. WE THEN RECEIVED A CALL FROM THE CORPORTATE OFFICE WANTING TO MAKE THINGS RIGHT & KEEP US AS CUSTOMERS. THE CONCERN & CARE OF HANDLING THIS EFFICIENTLY AS WELL AS IMMEDIATELY WAS REFRESHING. I WILL CHANGE MY REVIEW TO 5 STARS BECAUSE THIS IS HOW EVERY COMPANY SHOULD TREAT THEIR CUSTOMERS! This is the 2nd year we've had this company for weed & fertilizer. I have had to call to find out when an application would happen, which was in 2023 and the schedule magically happened within 2 days. Now let's move on May 2024. I sent photos & emails to them showing the inundation of weeds that were taking over our lawn. (this is May 2024) It took more than 2 emails to find out when someone would come out to deal with it. I get an email response that states someone would be out Friday to do a 3rd application to get the weeds under control. Did anyone show up? NO. Did someone call and communicate with me why? NO. Customer service is lacking big time.
Picked this company because of a “reputation” in the area which was positive. Now I’m not so sure. They were supposed to help eliminate this pesky weed. They said if you continue to have problems “let us know and we will be right out”. They said but didn’t. *psfft* Grass has to be mowed and really not thrilled with spreading these stupid weed seeds all over the lawn. I asked about who I can speak with and I was given the presidents email - emailed him twice and zip. All crickets. I hoped to discuss mowing and this issue. I’ve noted issues with this company before and they have little contact unless it’s to renew a contract or they want to get paid. I get it: Money before people.
Been using nature scape for about 3 years now and they completely turned my yard around. Yard had lots of weeds and bare spots and after a few months it looks 100 times better. I would recommend them to anyone.
I LOVE Naturescape, and I highly recommend them! My yard looks the best it ever has, and all of their services are very reasonably priced. I've attached "Before" and "After" pics. (please excuse the antics of the children in the "Before" pic =D). Obviously, one picture was taken in the fall and one in the spring, but fescue SHOULD be green year round in our moderate southern climate. Now that I've hired Naturescape, it actually IS!
Angela was "Senior Friendly". She quickly resolved my on line experience explaining regarding their recent "power failure" etc. Angela is a. true professional in customer service. Her ability and demeanor of honesty, patience, and most important ability to listen to the customer without interruptions. She quickly knew how to resolve the problem and also offered at the end of the conversation, a "Thank you for all my 13 years of my Naturescape customer loyalty. A joy and peace ending to a quickly resolved problem just because of having hired such a professional customer service employee like Angela. Thank you for hiring here and also thanks for the Chain of Command leadership and customer satisfaction for the 13 years of being a customer with Naturescape, all thanks to that knock on my door from Senior Manager of Naturescape, a young man named JEREMY. Great people and a great company. "Joy and Peace" Candy Robbins
A great company, reliable people, and they do a good job!
we have had NatureScape for several years and our yard looks the best (except for the one next door which you also serve) on our street.
My lawn looks fantastic!
Very professional and respond promptly
Grass looks great!
Very good service. Quick to reply or to do additional weed control. I would highly recommend using NatureScape
I called Naturescape asking them to come cut our lawn. All of the rain we had been experiencing caused our grass to be exceptionally high. Naturescape fit us in the same week and did a fantastic job of cutting and mulching our overgrown lawn. Thank you so very much Naturescape!!
Great service. Willing to come back out if any weeds persist.
Naturescape came to my property and sprayed. I dont use this company and never get my back yard sprayed even by my company. Have no idea what they sprayed on my yard.
Most beautiful lawn I have had in years. And if weeds appear, they come back and treat for free. Great customer service.
I have been a customer of Naturescape since Feb 2021 and they are wonderful. Always polite, always a neat job, always well done. I will continue to appreciate their services and reasonable prices for a very long time.
Beware!! These folks came out last Wednesday to aerate my backyard. They didn t finish the job. I called and was told they would call technician and get back to me. I called today and spoke with customer service who told me she has no idea when the job they have already been paid for will be completed. She thinks maybe this week. Horrible customer service and I am on hold waiting to send my ENTIRE lawn.
These guys perform a great mowing job on my yards. They are quick and efficient and reasonky priced.
GOOD SERVICE: They come to treat the lawn if weeds are not gone when called. Scheduling can be improved. Services
Called to setup Aeration service. Taylor was very helpful, friendly and knowledgeable. Carter Nichols came out today and was very pleasant - showed him a few concerns and he took care of everything. Will be calling you back in the spring
Worst lawn care provider Ive ever dealt with. Not only did they not communicate effectively when requested, but they did not show to their own scheduled services. When it was requested of them to cancel the service and get refunded and showed up anyway. Then when refunds were requested a second and third time they were not processed. The conversations had with their reception never reach the techs and no one knows what the other is doing. Even though Ive taken lawn fertilizer and weeding into my own hands and have had better results, I fear they are just going to show up some random day and throw more chemicals on my lawn. Based on their track record this is highly likely since I requested a refund more than a month ago and still have not received it. I do not recommend their services and 1.) recommend you go with another provider or 2.) do it yourself for 1/8th the cost.
Watched the worker crouching down taking 3ft long fast strides while spraying weed controll in my yard. I spoke with him about how tuff master uses same equipment and walk normally when doing applications next door. Tech said is was normal. Called the main office and told if the weeds start growing they will come back out. Ended contract after long time service. Have weeds in my yard and went with another service company.
I had been trying to get my grass to grow for years with poor results. I saw the lawn of a neighbor who was using Nature Scape and gave them a call. My grass has never looked this good. No more hauling chemicals home to apply myself with poor results (and thats WITH AG soil tests) NatureScape is money well spent.
Very dependable, responsive quick.
I used Naturescape lawn fertilizer & weed control service for the 2022 season. They came regularly to apply fertilizer & weed control throughout the season. Their staff was always dressed professionally and worked diligently doing the yard treatments. When I had a weed concern, they were very nice to deal with and came over the next day to address persistent weeds. Really a pleasure to work with.
Noah listened to My concerns and addressed them. lawn is more beautiful every year Positive
They do an awesome job and pretty reasonable pricing
I had weeds that almost put me in tears there were so many of them they came out did 1 treatment and weeds were gone I am definitely staying with this company
Great service! Always do a great job with my yards.
Only second application so far and grass has shown improvement.
Great company. Fantastic staff and polite specialists, Use them on multiple of our properties.
Today our tech was Josh. He was courteous, knowledgeable and took pride in his work. For those looking for a lawn company I reccommend this business. I will be requesting Josh as our tech going forward next year.
Jeremy and his team at NatureScape do a fantastic with my yard. With their help, I m proud to work in my yard and show off results to my friends and family.
While the lawn treatment works well for years, the customer service has turned terrible. I was a customer for years on a 4 application/yr plan (which worked great), then they switched me to 5 application plan at a higher cost. After I voiced concern of higher cost they offered a 3 application plan that fit my budget and said that if I had any issues to call and they would come spot treat as needed. This year between treatments I did start to see some weeds pop up and called in to report, this is when they told me sorry, its been more than 6wks since your last application, youll have to pay $42. We went in circles about what I agreed to and paid for, but she would not honor the agreement. Unfortunately I had to cut ties with Naturescape, I cannot deal with a company that is dishonest with rude customer service.
Naturescape does an outstanding job of mowing my lawn for a very reasonable price. They are consistent and I am very happy to use them.
I picked this company because the price to value ratio sounded good. The first application produced wonderful results. A landscape guy I know even said I picked a good company. Then I had an extremely small issue and found the responsiveness was fantastic. My rep came by, discussed with my and was not in a hurry and then took care of business. I am glad I selected Naturescape and plan to be a customer for years to come. You should as well.
Every interaction is always professional and pleasant from the office staff to the field application specialist. I can tell that a customer-focused culture means something to these folks.
I have used Naturescape for most of 10 years. Their 5 visit program has resulted in all my weeds being eradicated. They are very careful to avoid special areas around my garden and trees. Always pleasant when I call. You can trust them.
This was my first year to use this company and I was very satisfied. Will probably use them again next year.
We started with Nature Scape 3 months ago, we already see a HUGE difference in the health of our lawn!! Scott, thank you so much for your integrity, attention to detail and professionalism!! Your spirit of excellence and knowing exactly what our lawn needed and the ability to provide it. We see positive results already - WOW thank you!!! If you are seeking top notch, honest, and professional assistance with your lawn do yourself a huge favor, contact NatureScape - you will not be disappointed!!!!!
Their service is affordable and they are always prompt to return calls and schedule services. Plus the lawn looks great.
They do not show up when they say they are going to nor will they communicate it. Someone was supposed to come 6 days ago to mow my yard. Called them 3 days ago to see why no one has came. I was told someone would be out by the end of the week. Still no one has shown up. Cancelling their service and going with a different company.
Regular and friendly service. Great follow up to any questions or comments.
Weve used their mosquito treatment for years and I would recommend it to anyone!! It is extremely affordable and the customer service is fantastic! We live in a wooded area so mosquitoes are a real problem. They do a great job and make sure were happy with their work.
Exceptional service and highly professional staff.
Naturscape Simsonville did a very superb job for my lawn. My yard was horrible. Due to them its starting to look like a yard again that I really really love. Thanks Naturescape Simpsonville!!!
We have used their mosquito applications before our parties and they have worked great!
They do such a good job with our mosquito control and are so responsive when we call them. Thank you so much Naturescape!
What a great company and Kelly is so friendly every time I call her!
They sprayed the mosquitoes before we had a party this year and it made our party so much better! Thank you for making it a great night!
I love Kelly and all the guys there! They do such a good job taking care of our yard!
I began using Naturescape this season as the lawn I inherited from the previous homeowner displayed years of neglect. Comprised of nearly 50% weeds, the turnaround and or results of the products used in just a short span of time were impressive. Best part is its guaranteed!
NatureScape has done a great job with our lawn. They are competent, knowledgeable, friendly, professional, and quick to respond. Excellent customer service. Their regular treatment program has improved the appearance and health of the lawn, and they treated a sudden outbreak of fungus very quickly and effectively. Many thanks!
A neighbor highly recommended Naturescape to me and Im glad they are servicing our yard, as they have made it look fantastic. I dropped TruGreen for Naturescape and never looked back. Great service, great communication, and very reasonable pricing. I plan on staying with them for a long time.
This is our second year with Naturescape. Our lawn has never looked better!
Fantastic performance. Technicians are well versed in their products and tips on optimization of treatments. Kelly at the office was helpful and friendly. I would recommend them to any who want a lush lawn that draws compliments. Be ready to mow more cause your grass will grow grow grow
Great customer service!
As a new client of Naturescape, I have been thoroughly impressed with the ease of communication in arranging services. Jeremy was lovely to deal with in setting up my property. And, the service itself was thorough for a great price. Grateful to be a new client and happy to recommend to others. Best, s
Our lawn has been transformed. Love the results and the service is excellent.
Our lawn has never looked so good. This team is on top of everything. From answering the phone to treating the lawn they are professional and know their stuff. Weve tried every lawn service out there and we finally found THE ONE!! Our lawn was a constant battle of weeds using everyone else. Started with Jeremy when they opened this branch and its taking time to turn our landscaping around after 10+ years of using others but we finally found the company that truly takes our lawn serious and treats it like their own. Our horrible lawn didnt get the way it did overnight and this is a work in progress turning it around, BUT it is satisfying to finally see positive results after throwing money out the window. Youve tried the rest? Now go with THE BEST!!
I believe they are under new management in the last 6 months. Ive been working with Jeremy and hes been very informative and did several consults without even signing a contract. I ended up canceling my contract with a local company due to price and poor follow up. I have been very satisfied with Jeremy and naturescape since. Ive referred him to several neighbors so we will see how our lawns do in 2017.
Friendly specialists with great customer service at a price that cant be beat!
Made an appointment with them to have a service performed before a set date. Not only did they not stove on time, but didnt give enough notice to name a different plan on their absence. If youre not going to do what you say, at least have the courage to communicate it.
I had them for part of last year and pre-paid for all of this year. Ive just called today and left a message, weve not seen them since early in the year. The pre-emergent they put down was AFTER the crabgrass and other weeds were already above ground so weve fought it ourselves all summer. Its cheap but honestly, not worthwhile. I had much better service when I lived in Spartanburg from TruGreen. Will try Trugreen again in 2016. I really cannot tell that their treatments have helped our lawn at all. We have been fighting the weeds on our own and are starting to get a little control.
paid for lawn aeration and reseeding, aeration was poorly done and I asked why they did not aerate the section between the street and sidewalk was told they did not have equipment to do a small area asked if they could do it by hand answer was no. I had to ask another company that was doing work down the street to fix the problem and they did at no charge.