Unit 3 Regis Business Park, New Rd, Sheerness ME12 1HA, United Kingdom
GreenThumb Gravesend now has over 2600 customers. The business has grown mainly through customer recommendations, which demonstrates our commitment to quality work and customer service. GreenThumb Gravesend has a team of six with four professionally qualified operatives, we service lawns in Hartley, Longfield, New Barn, Meopham, Culverstone, Vigo, Shorne, Cobham, Istead Rise, Southfleet, Eynsford, Farningham, Darenth, Swanley, Bexley, Wilmington, Sidcup, Orpington, Chislehurst and of course, Gravesend.
Just started using this company, after a recommendation, all good so far.
I signed up to their service to get the lawn "dethatched" but after four treatments that has not happened It seems that they have a policy that you can only have that done if you choose "direct debit mandate" payment method rather than pay as you go - but that was not made clear. They say it's in their paper work - but I asked every operative who came for my four treatments about when the de-thatching would happen and NONE of them pointed that out. On speaking to the manager, when I commented (calmly, politely) that their communication could have been better he became rude and more or less told me to get lost.