7750 County Rd 101, Shakopee, MN 55379, United States
Service provider serving MN Twin Cities area: -Grounds Maintenance -Snow Removal -Landscaping -Hardscapes -Irrigation -Fertilization/Pesticide Applications Apex Construction: -Roofs -Siding -Other
If I could give 0 stars, I would, and I have never said that on a review. They have been our HOA's contracted company for the last couple years. Their lawn care is just okay, at best. They mow over my gutter run off and mutilate it almost every time they mow, as well as the black landscaping border. And their driveway plowing is horrible. Every year they completely miss two of our units driveways at least once or twice so those driveways are stuck with a foot of snow. And they miss like 3 feet of the side of the driveway often, so I'm driving through the snow anyway just to get out of the garage. Parking in the driveway is useless too because I open up the car door and there's a foot of snow I have to step in just to get out. Every year we get the same terrible service. Oh, and they charged our HOA to start the irrigation for this last summer, but they didn't actually do it. We had dried out brown grass all summer. I would definitely not recommend them to anyone.
Apex Outdoor crew did a GREAT Job on my Fall clean-up!! We have numerous large trees leaving a ton of leaves 🍁 even after I collect 65 bags a season!! Thx Apex!
Apex outdoor did an amazing job on my Fall cleanup. The removal of all my leaves exceeded my expectation.
I have used Apex for sprinkler maintenance and repairs for the last few years and they have been great. Customer service and price are both 5 stars.
Apex Outdoor did a great job winterizing my irrigation system. They squeezed me into their fall schedule even though I called late in the summer when their schedule was already full. I have used Apex for many years, and they always arrive on time and do great work.
Apex is a 5-star worthy contractor! They did a large-scale rock replenishment project for a community I manage. The job was done in a timely and very professional manner. That is just one instance of this contractor's professionalism. They are a top-notch group and I highly recommend them for your property maintenance and projects!
Great work by Apex planting our new evergreen trees! They worked with us every step of the way to find the right trees for our area, and clearing the site and finally the planting!
Ever since our HOA hired Apex our lawns have never looked so horrible. They have the mower blades on the lowest setting shredding and shearing the lawn. They come regardless if the lawn is wet tearing up lawns. When they make turns in the grass they dig holes with the mower. Edge trimming they leave 1/2 of grass that dies. Many homeowners are willing to cut their own lawn because they are so horrible! I've spent a few hundred dollars fixing mylawn damage to only be tore up again by Apex. Snow removal has been a joke as many of us have to own a snowblower to fix after they come. The lawn damage from their equipment we were told was from homeowners when it was not so they don't repair in the spring. This past winter they came before the city and didn't come back leaving a 3-4' wall of snow at the end of the driveways not allowing entrance or exit to our property trapping my neighbor in and preventing me from entering which is negligence if there's a medical emergency. We were told to park on the street and climb over by management company. Because of the fast and illogical snow removal, we get unnecessary 5'+ piles on corners that could be pushed across the driveway where there's room. The banks fall more onto the garage apron as the winter goes on. We have 2 car garages and cannot park 2 cars outside let alone get one vehicle out of the garage. Find another company!
I needed a Fall cleanup and the Apex crew did a gret job. I highly recomeend Apex to anyone for lawn and landscaping work.
I cant complain, its the best company with very good benefits.
It is a very excellent company
Wonderful service!!!!!
Great service!! Highly recommend!
They did fall clean up and blew everything all over both of my vehicles
Irrigation blow out..punctual and job went well.
Great job
Always great work.
Reliable, predictable, professional.
Apex came out for service last year to winterize my lines, and didn t blow them out completely causing my vacuum breaker to split requiring costly repairs. I ve called and been emailing since I turned water on in April and both Rich and Larry (VP) have been non responsive. Please avoid using these guys, costly repairs can be prevented.
I am extremely disappointed with the service provided by Apex. Despite clearly outlining the work I needed done, the agreed-upon tasks were not completed, yet I was still charged the full amount. The main service I required was dethatching, which was supposed to be included with the spring cleanup. However, this crucial task was not performed. When I raised this issue with the VP of the company, I was met with an unacceptable response. I was informed that they only offer cleanup services with dethatching for a three-week period, and these services are dependent on what can be done given the weather conditions during this 3 week time period. Once the work is done at your property, they do not come back to finish what was not done if the weather improves. It is simply just not done. The lack of transparency and failure to fulfill the agreed services are unacceptable. I expected a professional lawn care service, but instead, I was met with excuses and a refusal to rectify the situation. I cannot recommend Apex to anyone looking for reliable and thorough lawn care. Save yourself the frustration and look elsewhere!
This company is the prime definition of I found someone cheaper. Absolutely terrible service. They blow all the grass clippings towards the mulch and rock flower beds and don t care one bit. They don t clean up. They are slobs. Absolutely embarrassing company.
You did an amazing job clearing our backyard woods and trees!! Thank you so much for the fast, efficient service and very hard work!
Christian, THANK YOU SO VERY MUCH FOR THE EXCELLENT WORK!!! You may contact me anytime for a referral. You are appreciated .
Apex Outdoors did a great job of spring cleanup. Very professional. Will hire them again.
We have been using Apex for a few years for all our outdoor services. When it snows they are there to plow and shovel our driveway and walk way on time and always keeping it clean. YES there are times when it snows more than normal that it will take a little longer but that is expected, more snow means more work and that takes time. Never a complaint. Jordan and Alex are always on top of things. Not only does Apex do our house they also take care or out auto repair shop. Great company. We recommend them to all our friends and our customers who are looking for a professorial company to take care of there propertys.
Apex Outdoor has helped us for 15+ years. Lawn and garden, snow removal, ramps for ease of access and many other services. They are very responsive and their staff is through, responsive and courteous. Apex does things that we appreciate like timely snow removal during and after snow storms including cleaning up the driveway when the city snowplows have cleared the streets and left a lot of snow to clear. During lawn mowing season, If it s been dry, and the lawn doesn t need mowing they skip a week which helps the lawn. Each year other services try to get our business with lower prices but Apex is our service year after year.
Absolutely terrible. Sloppy work. Very delayed plowing if they show up at all. PLEASE consider looking at other companies before hiring this one. Feels like a complete waste of money and not receiving services paid for. - UPDATE: I m not sure what community the owner thinks I belong to but that email is not anything to do with where I live. My area was NOT plowed 3 times during that particular storm. I have had additional issues since as well. Still less than impressed.
Our management company has used Apex for years for multiple associations. They have done it all for us. Management and workers are always polite and work hard. They answer my calls day and night. While everything might not always be perfect,they always make it right. Thats whats is important to us.This winter has been horrible for everyone, but more so for these guys. They work endless hours in the cold,with no appreciation. People forget their manners when the snow flies. We truly appreciate all the hard work they have done for us and all of our associations. All of you that think you can do a better job should give it a try. We will stick with Apex..
We have had great experiences with Apex. They were highly professional and did great work with our irrigation system and have been reliable to help us each season.
They did a great job installing our irrigation system! Professional, on time and excellent work.
On April 1 of this year I got stuck in the middle of my unplowed road and was feeling like an April Fool. Many cars AND the plow drove past me or around me but then Larry Lillie drove past in his Apex truck and stopped. Hed been stuck himself and I know he had to be busy with all the snow we got but he stopped to help me. He had everything needed to get me out and on my way. Ive never used Apex as a customer but Ive experienced their competence, professionalism, and kindness and Id recommend them to anybody!
Project turned out great! Thanks guys
Apex Outdoor Inc has proven to be a valuable vendor. My career positioned me to work with and review many vendors, having a few decades experience in contractor comparisons. The service from Apex continues to be successful and beneficial to the residents at the locations they provide service.
Apex has taken care of all of our landscaping needs and our snow removal. Especially this last winter with the 3rd snowiest winter in Minesota history.
Apex provided great communication and attention to detail for our patio project, very pleased with their work.
They did a great job planting new bushes along the side of our house. Came on time, did a great job, and cleaned up nicely before they left! Will definitely use them again!
Communication and Responsive Troubleshooting with APEX has been a consistent positive for our association. They are kind and easy to work with and do quality work.
They came fix and set up the sprinkler 10,000 gallon a night !!! After a week City had to come and told us check it. Never again !!! They cause the leak for the 1st time visiting, and come back to fix it again and still over charge us !! They over charge the equipment when they fix it. Not happy at all !!!
Expensive service but pool quality. DONT DO ÍT
Very unreliable service, disappointed. We were scheduled for a fall cleanup at our home last year and they NEVER showed up! NO apology, NO explanation. This spring, another landscaping company came and put new mulch in both front and back yards, and cleared all the leaves. In July I received a past due bill from Apex. According to their GPS records, Apex claimed that a crew had been there. We had seen the other landscaping companys workers at our home, but there was never a sign of the Apex crew showing up. Apex has many HOA accounts and as a private residential client, we did not feel valued.
You guys mow over here at Maple Brook Estates in a Town Home Complex , My Deck and all my neighbors are just so full of Leaves , why couldnt the Decks and the front doors and in front of the Garage doors all be done with the back pack blower today
I called in on Sept 5 at 3:40 PM and set up the schedule to do the irrigation blow out service for October 6 from morning to noon. I submitted my credit card information in the phone. And was confirmed all is good. No one show up today October 6 and our people took a day off just for this. Cant believe. I called in and a lady put me in for next Thursday from 9 to 5. Really dont know how a business can operate and survive with such unprofessional customer service. Super disappointed and wasted so many people time.
Apex has serviced all of our corporate sites for the last 7-8 yrs. We love using them. They are on top of our needs and always deliver when we call. last Winter your snow services were top notch during our record snowfalls. You guys do a great job for us.
Ground s Maintenance, Landscaping, Snow Removal Etc.
Apex Snow Removal consistently delivers outstanding service. Their ongoing commitment to prompt and thorough snow removal sets them apart. I appreciate their reliability, professionalism, and the peace of mind they bring during the winter months. A solid five-star choice for ongoing snow management!
Larry and his team are absolutely amazing and are some of the best in the commercial property maintenance space. We have work we them on many HOA and multi family housing projects and are always impressed with there skills and professionalism.
It is a very good company, very professional.
Efficient, detailed and took care of what needed to be taken care of
Excellent job!
Good company ran by great guys. Love that they can complete any project from Landcaping, Roofing, Siding, Deck Building, Interior remodeling all over the Twin Cities and surrounding areas!
All around Great
Use them for snow removal for years. Have had above and beyond work done. Just asked them the clear the driveway with 5+ and not to shovel my front step. Never use the front door. But around 3 of snow, they cleared it all.. Also had some low laying branches trimmed by them. Highly recommend. Thank you for your hard work and super long hours of plowing snow to take care of my single family driveway.
The crew is friendly and get the job done and if you notice something they might have missed they take care of it without hesitation
Apex always do a A+ job and if you do notice that they missed something they will take care of it right away. So I am glad that I am using them!
Update So it is 2024 and our home association still uses this under-performing vendor for some unknown reason. We have had one snow this winter, less than three inches, they are supposed to shovel our walk, it is Thursday 7 days after this snow event and still our walks are not cleared. These folks were on a list to get bids from for three different commercial parking we have and I crossed them off and did not get a bid and will follow though with the same strategy next year. I have no control over our HOA but I do for for business and as long as I do they will never be allowed to quote. Even if they are less money they are more expensive because of the service provided. This is 2022/2023 service comments below And as you can see the owners response below on my review they of course blame us for being stupid in our understanding of how snow should be removed. They are pathetic. When they make an agreement and sign a contract, I am sure they say, We are the best, but then when you discover they are not the best they make excuses because it snowed to much, or where are we supposed to to it. Minor difficulties. I was stuck in my home for , 24 hours after the snow stopped on Thursday morning on the February snow storm. We got plowed at 4 pm on Friday. The review below was written about the horrible service all of 2022/2023 snow season. This is being written because of the retort they offered. Pathetic, and to start with the excuses is just par it would seem. Please do not respond and embarrass your self again. The picture shows how accessible is was to get out of my driveway. 16 hours after the snow stopped on the 24th of Feb Our HOA uses them for snow now in our second year. They are the worst. I have decided to never call them based on these reviews and my own experience from my HOA. I was asked to find snow removal for the business I work for, large parking lot for employees and a large semi unloading dock area and I thought about calling them but after my personal experience I decided that these folks are not worthy of new business let alone what they have now. They must not care because the have no responses to these negative horrible reviews.
Seems like a good company. Experiencing some growth and embracing it. Wide range of services offered while keeping away from being an anything for a buck kind of business. Relatable employees and management.
This company changed the price quoted for a repair. The price was $65.00 and was then changed to $180.00. Not professional in any capacity.
Worst company ever for snowplowing. Im in a community of 222 townhomes and they come in here with a little Cat with a blade on it. Not even a truck with a plow. The roads get narrower every time they plow because theyre afraid or too lazy to push the snow a little farther down the road to open areas. I dont know how a company can operate this way. Their mowing and clean-up are less than desirable also. Wish I could have given them a 0 because 1 sounds like too much.
Poor service and quality! Over the past few days, absolutely no plows to be seen in our association! Plow and do your job...what youve been paid to do!!!! their own driveway!!
Super slow about plowing out my townhome complex and they do a poor job of it. They seem ill-equipped to handle a large complex.
No idea why our association went with this company, I live in a 200+ unit complex and they don t show up to mow for weeks. Leaf removal was a joke - they just blew leaves under neighbors decks and into woody common areas. As for snow removal- what a bigger joke. They don t show up until days after the snow stops and only send 1 guy with a little skid steer. Haven t seen any shovelers at all, the only sidewalks cleared have been done by residents. If you association is looking at this company beg them to look elsewhere!
Let me begin with this: I have lived in snow my entire life. I understand that it s hard to clear a lot of snowfall, but there are some logistics involved when it comes to what to prioritize and it s unacceptable to go two full days with no road access. I watched these guys spend a few hours completely clearing one side of a neighborhood, driveway and all, while leaving the other side in almost a foot of snow for almost two days. Not to mention, the side that was cleared was stopped partway through. No joke, a clear line where one driveway was clear and the other was untouched. My husband tracked down a worker to ask where the bobcats were, and the worker told him that he didn t know and was driving around looking for the employee??? How can I keep better track of middle schoolers better than these guys can keep track of their adult employees? Once we went two full days not having clear roadways or driveways, what has been plowed is the messiest job I could imagine. Hydrants covered, brick on houses damaged. I ve had neighbors from middle of nowhere plow better for $20 a plow. Thanks for turning all of our streets into one ways I guess.
I never left a review before, but I decided to make an exception due to their terrible service. I had to shovel snow more than 30 minutes per day 3 days in a row after their work. They never clear the snow in our driveway, and didnt show up until 11:30 AM. I wish our community didnt choose this company...
Our board gave the lawn care and snow removal contract to Apex this year and the service SUCKS. They dont have the equipment or manpower to handle our development. We are in Birnamwood which has 234 units. We are on day 3 of the last snow event and they are finally out here. No snow blowers, one lone guy shoveling our sidewalks. REALLY?!?!
Great customer service and attention to detail!!
If I did my job the way this company does their job here in the Cobblestone Lake neighborhood, I would have been fired! They are sloppy and do not know how to mow without leaving large clumps of long grass everywhere. They are terrible at maintaining the irrigation system, and every spring, their winter flags are all over the neighborhood. Their toxic weed killer does nothing! If you re going to poison us, you might as well use something that will work. I hope the HOA does not renew their contract!
The guy game and just turned two screws in 5 minutes. They did not give any information about the cost upfront and then sent a bill for 80$. I will never get any service from them again
We have them take care of our sprinkler, yard cleanup, and fertilizing/weed control. They do a great job and they always answer the phone. They are very responsive to any questions and will even come out to see and give the best treatment options.