Pacifica Landscapes in Seattle

Pacifica Landscapes helped turn our underused backyard in an oasis of tranquility and a place that my family loves to hang out in and enjoy. Weve received so many wonderful comments from our neighbors and Im so happy we chose them to work with. We highly recommend.

If I could give a score less than zero I would. David Baxter came out to the house and provided an estimate which was based on a retainer for design. I was like ok these guys seems legit so signed the contract. Once signed and the money cleared Baxter informs me that the first design consultation will be in 13 weeks. Ok that wasn t on the fine print or said verbally. Anyway designs come through at least 16 weeks later and IMO they are average at best so we do a rounds of edits. Finally we lock on a design and I say to Baxter - ok when can you fit me in - he provides a timeline of next earliest availability - 6-7 months later. I gave up. They cashed my retainer and I never heard from them again. My watch out for others is to ensure you have an in writing commitment to all aspects regarding dates and timing as they are not transparent on that front.

Working with this company was a total nightmare. It actually turned out so badly that we paid another company almost $10,000 ($30,000 project) to redo the plants and grading. The drip line still doesnt work. Not sure why. We couldnt test it at the time because the project was completed on Christmas Eve when it was scheduled for July. They were clearly overbooked and this project got no attention. No one was passionate. I have since found several amazing companies, beware of this one. Worth noting, initial spitball estimate was <$15,000. We paid $1000 for the design and it came back at $25k. So dont get snagged there thinking youve found a good deal. The design wasnt to scale which was part of the problem. It was also just a simple aerial so captured no depth or nuance. They used plant icons that quadrupled the size of plants, so once it was installed, it looked ridiculous. A sword Fern never gets 8 feet wide. So its not like they designed as if plants were mature. Honestly it was like a scam.

Its nice when a company tells you their services arent needed. I had them come out to see whether I needed a retaining wall. Of course theyd be happy to do it if I wanted them to, but it wasnt necessary. Thank you David Baxter (Baxter)!

I would give zero star if I could. They made me wait one month just to get the initial estimate appointment. Day before the appointment, I get an email to confirm the appointment, I do. Next day, I took off of my work and I drove 40 mins to the property where the work is supposed to be performed. Kept waiting for 15 mins post our appointment time. Received a message from the consultant, that they don t do that kind of work and that they won t be coming. Seriously? What was the point of scheduling appointment and reminding the appointment? This was most ridiculous experience I ve had. Wasted a full month and a long drive for me.

Dennis was an extremely nice and pleasant person to work with. Both on the sale and most importantly on his delivery of my project. The work was done well and the price was fair. If you want a great balance of price/value, I definitely recommend this team. The job they did on my lot was a grading of yard followed by soil delivery, spread, and grass seeding. They even added some gravel delivery and spreading to my project since I had a deck built after the original project was scoped. They were very flexible on this change.

Started working with Pacifica around 5 months ago. They gave me the initial consultation very quickly, and Baxter seemed like a nice guy so I went ahead and put down the deposit. Once that happened though communication has been terrible. Took another 2 months to get an initial design. We had a couple changes we wanted to make and have been waiting another 2 months for the revised version. I leave messages almost weekly and never hear anything back. UPDATE: Baxter did reach out and apologize, seems they had a change of staff that put them behind schedule. Things seem to progressing more smoothly now.

Loved working with Baxter and his crew. Baxter and his design team are artists! They have transformed our front yard. Last night, I was having drinks with friends in our new front yard space and I said to them, Our front yard used to be an eyesore. Now, its a place everyone wants to be. I am now recommending Pacifica to all my friends.

The Pacifica Landscapes crew has completed two projects at my home. First was a large patio of paving stones to replace a portion of the lawn and some old concrete walkways. Second was replacement of the back lawn. The work on both was well done, and both crews were skilled and able to tackle the work professionally and quickly. Well certainly have them back for the next improvement we make. That fence is looking a bit rickety...

Wonderful transformation of our old, outdated aggregate patio area into an inviting, updated, beautifully landscaped space to enjoy for years to come. The landscaping installation crew - Angel, Dennis, and Jorge - were great! Very conscientious, hard working, thorough, pleasant and always left the work site clean and tidy at the end of the day. Cant say enough good things about them. Also very pleased with the design process with Baxter and James. They were thoughtful in their design ideas, responsive to our input, and in addition came up with a very attractive solution to another area of our yard that had a water feature that no longer worked.

We all know that you usually get what you pay for in life (most of the time). Its the same thing with landscape design & work. You pay a cheaper price, you get a lesser quality. Pacifica Landscapes is a little more affordable than others in the area. But soon enough I learned that I would have to pay for my mistake. I could easily name a few items that were placed in the wrong area, even as a housewife... And communication with them has been like pulling teeth. So I ended up just giving up on them, which is what they wanted anyway. I shall learn my lesson!

I loved the entire experience - Melisa at Pacificas office was very responsive and made the scheduling process very easy. Baxter, the owner, was very accommodating and patient with my endless questions and came by every other day to check on the progress. The crew was super pleasant and had great attention to details - true craftsmanship. They were excellent at communicating issues and suggesting solutions, and they worked tirelessly to ensure I was happy with the results. I love my yard now!

We had a great experience with Pacifica and we are very pleased with the outcome of our project. We would recommend Pacifica to others who are looking for quality work at a fair price. We would hire this company again for large or small landscaping projects.

Baxter and team completely revamped our yard last summer. They are nothing short of incredible. We did a complete overhaul of our yard, taking it down to dirt. The plan was beautiful and it has taken complete form. We have started to see late Spring bring the plants to life and their growth is beautiful. Our plan consisted of design hardscapes, trellis, sod, natural shrubbery, a massive laurel , and two levels of fence. We live in Wallingford and wanted our yard to blend into our surroundings while staying true to our aesthetic. They found the perfect balance. Baxter is dedicated to the project and will see it through completion. It is now typical for passerby s to stop and ask who landscaped our yard- Baxter ears must be burning for the praise I sing. Hands down the best experience I have had yet with a large scale improvement project.