1119 Prospect Ave, Scranton, PA 18505, United States
LawnStarter makes lawn care easy for homeowners in Scranton, PA. Our end-to-end platform connects customers with highly skilled, professionally vetted lawn care services in Scranton to take the hassle out of lawn maintenance. LawnStarter delivers a high quality and efficient experience that saves our customers time and hassle, so they can focus on what’s most important to them.
Lawnstarter is a scam company that charged me additional hidden fees of $80+ not disclosed at the beginning. The lawn mowing was incomplete and they did not offer to fix the problem.
All went well for about a year and then this summer they started missing appointments and being late. I reached out serveral times to customers service and I would just get the same emails back and no one actually helped me. After a month and half of not getting my lawn mowed, LawnStarter decided to drop me as a customer stating they didn’t have any more professionals in my area. Mind you, I live in a suburban area 10 minutes away from a decent sized city. I complained several times about how unprofessional this all was and no one ever helped me. Now my grass is over a foot high and I’m scrambling to find someone new. Terrible customer service and terrible service overall. I’d give zero stars if I could.
I contacted LawnStarter to mow my mother’s yard. The first individual they sent never showed up. I called LawnStarter and they quickly sent another individual to do the work. Allison has done an outstanding job! She shows up on time, does everything that she is asked, and quickly performs the job.
Tristan has been a pleasure to deal with. He is easy to communicate with via the App. I am pleased with with the service received. Tristan does a great job mowing and edging my yard. Thank you, Tristan!
Provider has cancelled multiple times. Makes an appointment and never shows. Lots of broken promises. First 2 times was great then after that went downhill fast. Reached out to customer service and they assured me a date and time then provider did not show up again.
Edward did an amazing job on my front and back yards. Also l requested landscaping of my roses in my flower beds and it all looks so nice. Highly recommend their services!
I am so glad I found Lawnstarter! They have been courteous, prompt and professional since the beginning. Jose and his crew have done a great job keeping my lawn neatly mowed and low cut just the way I like it. They send a message so you know when the service is done. I am so glad I dont have to worry about my lawn anymore. I know Jose will continue to do a fantastic job. I would highly recommended him for your lawn care needs.
Outstanding Job!! LawnStarter is Best! They app and website make very easy as 123 schedule appointment. The price great within my budgets for single parent home owner. Their work speaks for itself. Professional Experience staff work on my property. LawnStarter giving me peace mind while on vacation. Thank You Lawnstarter from Margaret
James and Casey are excellent at what they do.. fast, neat and professional all the way.
Good service. Always there on schedule. Dakota is very good to deal with.
The team doing our lawn is with Dakota Cox. They are thorough, quick, and have professional customer care. I highly recommend Dakota and LawnStarter.
Awesome job
Had two appointments scheduled. Never showed for either on AND I already paid for the service!
Had some issues with lawn crews but they honestly tried to make the situation to my pleasing
I called Lawn Starter some weeks ago, explained to them the services I needed and they sent this young man named Devin . He did an awesome job. Thanks Lawn Starter, and thanks Devin.
Awesome service. Very reliable and my rental property is well maintained. Thanks team!!
Love your service, the attention to detail of my yard and yard TLC as needed! Highly recommend!
Excellent communication and a great job with mowing the grass including trimming and edging.
Very pleased with the mowing, trimming and blowing performed by Charles. I happended to be home at the time and had a few minutes to speak to Charles in regards to other projects (landscaping, mulching) he was very knowledgeable and offered up some good ideas.
Little disgruntled with the fact they collected all my banking information to tell me there is nothing available, and I receive daily notifications to open the app to accept work thats not there and I cant get the notification off my screen no matter how many times I open app, but hoping for a great working relationship come spring, my current complaints are with the app.