Scape-Abilities Lawn Care Services and Landscaping in Scotch Plains

Very noisy Leaf blowers. Two people spend a lot of time revving leaf blowers and really creates a lot of noise. Its in the summer theres no leaves and they arent blowing anything. No regard for this peaceful neighborhood here in Westfield. Plan to terminate their service in a couple weeks if they dont knock it off.

Great full service lawn and garden care!

Up until about a month ago, this would have been a four- or five-star review. However, after a horrible experience, we have been searching for a new landscaper (we found one who will be starting in September). I will never use them again, and I strongly recommend anyone who uses them have video surveillance installed to document any issues that you might have. We used Scape-Abilities for at least several years. We had them do weekly maintenance, spring and fall cleanups, beautiful beds, reseeding, mulching, crabgrass treatments, and probably a few things Im forgetting over the years. Everything was, for the most part, a la carte. They werent outrageously priced, but they certainly werent cheap either. They were, if nothing else, dependable. About a month ago, they came to do the beautiful beds service. When they left, my wife noticed a noise that she hadnt heard before. When I got home from work, I thought it sounded like running water. After searching the entire house for a leak, it turned out that a spigot that we never used on the outside of the house (it was hidden behind a relatively thick bush) had been broken, and there was a small lake forming on our property. I had a plumber come out (it was a Friday evening) on an emergency call, so there was a premium fee to cap the pipe at the source inside the house. I left a message for Scape-Abilities on Saturday, and I received a call back from them on Monday. I explained that the damage to the spigot was clearly a result of their crew. There was no leak before they came, and there was a broken spigot that was spewing water for hours after they left. I asked them to stand good for the emergency visit--not even to pay for the repair to the spigot--just to cover the cost of getting the pipe capped. The owner steadfastly refused. He said that there was no proof that it was caused by his crew. He came up with all sorts of ridiculous hypotheticals of what could have caused it--malicious kids on bikes, animals, etc.--and because I dont have surveillance video, I couldnt say anything besides what I said here--no leak before they came, big leak after they came--the thing speaks for itself. The plumbing bill was about $350. Our weekly cutting was $37. The additional services were billed hourly--so the beautiful beds service was $68/hour for 2.16 hours on July 2 (the date of the leak). The organic plus lawn treatment the previous month was an additional $85. Our July bill came to over the $350 we had been seeking. Basically, in order to make a customer happy, the owner could have eaten the months payment. Instead, he chose to make ridiculous assertions and lose a customer. Edit: Whomever wrote the reply from the business either did not read my entire review or ignored the part that I had spoken with the owner already. I suppose I could add that I spoke several times with an employee who was sympathetic and understanding before speaking with the owner who told me in unambiguous terms that the company would not cover the plumbing bill in any way shape or form. (In fairness, I should mention that he offered me a $50 credit just to make [you] happy, which was completely unacceptable to me. I cannot see what further discussion would accomplish.

We tried four or five lawn services before Scape-Abilities but werent satisfied. We do a lot of gardening and this company offers a good range of services and flexibility. They normally do a good job but if theres a problem theyll timely correct it.

Stephen and his crew went above and beyond to address some concerns I had with my property. They exceeded my expectations with their customer service. It s a rarity to find such great service!

Working with Scape-Abilities was a delight. Stephen was extremely responsive and helpful every step of the way. The work his teams completed was top notch (high quality and beautiful). We had a lot of questions and shifts along the way and they were always very accommodating and helpful. We would absolutely recommend them.

This company was recommended by my neighbors. They came out and gave me an overpriced estimate. My yard is on the smaller side and they gave me an estimate for a much bigger yard like my neighbors. There were a couple of services defined on the estimate that did not have detailed description for a price range of $300-$350. When I called them asking for more details and trying to find out if they would offer bi-weekly cutting service for the same price of the weekly service the receptionist told me impatiently that she could not answer my questions and suggested to talk to the person who wrote the estimate. I sent an email and left a voicemail to him not specifying my questions just that I wanted to talk about the estimate he wrote. This is the email I received next morning without having the opportunity to actually discuss anything with him: Sorry not avail by phone. I am out of the office today The prices are firm and we do not offer every other week cutting. It sounds like we are not a match to work together. I wish you the best Dave I would not recommend or hire anyone so arrogant like this company.