Just Right Lawns - San Antonio in San Antonio

12301 Blanco Rd, San Antonio, TX 78216, United States

★★★★★
(434 reviews)
Specialties: Lawn care service Landscaper

About

Just Right Lawns - San Antonio, is your local lawn care service, keeping your yard looking its best year-round. Our professional lawn care services include mowing, edging, weeding, leaf blowing, and more. We're dedicated to providing our customers with the highest quality lawn care experience, so you can relax and enjoy your beautiful lawn without the hassle.

Website
justrightlawns.com
Address
12301 Blanco Rd, San Antonio, TX 78216, United States
Plus Code
HF2M+P8 San Antonio, Texas, USA
Time Zone
America/Chicago

Business Hours

Monday
7 am–5 pm
Tuesday
7 am–5 pm
Wednesday
7 am–5 pm
Thursday
7 am–5 pm
Friday
7 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Service options
Online estimates

Photo Gallery

Reviews

4.5
★★★★★
434 reviews

Most Mentioned

job (67) yard (41) team (19) work (12) weather (12) efficient (9) responsive (8) email (7) gate (6) respectful (5)
5 stars
354
4 stars
26
3 stars
8
2 stars
10
1 stars
36
★★★★★
January 7, 2025

I’m a totally disabled veterans and use just Just Right Lawns as I pride myself in the appearance of my home no matter how good your house looks if the yard does not compliment the property it just does not show it off . Not a week goes by that I do not get a buy my house offer. I opulent use any other business on my yard. Thank you Just Right

★★★★★
October 17, 2024

I'm always happy with my services. There were only a couple times when I first started using them when a couple of my climbing aloe plants got whacked down. Not entirely their fault because the aloe was young and when it's a new plant it looks like a weed. Just Right Lawns offered to replace the plants but it wasn't necessary because the aloe grew back and it's doing fine now. I've had the services now for two years and I'm actually reviewing today because I just found out something that impressed me even more. For my last two services I've forgotten to unlock my back gate. I'm the first house in my neighborhood to get my service done, and usually by the time I get back from taking my kids to school, my service has already been performed. I called to apologize for my mistake which I'd made for the second time in a row, and I explained that I take my kids to school around that time and mornings can be so hectic I'll just plain forget to unlock the gate. It would seem they figured out a workaround for me: They scheduled my service to be the last house in my neighborhood so that I can be home to unlock the gate when they arrive. I was happy before, but now I'm overjoyed that they adjusted their schedule to fit my personal schedule. My neighbors have even used their services as well because they've seen them working on my yard. And they do a beautiful job.

★★★★★
October 7, 2024

I have my lawn cut every couple of weeks and they do a great job. Where they really stand out is the weed control and lawn fertilizer service. John is the gentleman that handles this for me. He’s always quick to respond to my questions and all the out of control weeds are almost completely gone. If you’re searching for a reliable team, Just Right is the way to go.

★★★★★
September 26, 2024

Christopher and Joseph did an excellent job on my yard, they took great care of my yard. I’m happy they have been servicing my home compared to some of the other people just right lawns have sent before. I’ve had many problems with the office constantly but I appreciate the 2 considerate professionals who make my home look beautiful

September 9, 2024

We have been using this company for several years. At first, they were fine but in the last year or two the service and customer service has gone downhill. In the last year I have had to call numerous times because of the quality of the service and the careless way they broke several of my sprinklers because they mowed right over them. I had to pay over $300 to have sprinkler heads replaced. The final straw was when I had them come and do some landscaping and prepaid for 1.5 hours of work. They only did an hour's worth of work. I called three times to let them know that my husband and I were home when their workers were here and that they did not do 1.5 hours of work. They refused to reimburse us for that half hour and asked if we had any"proof" that their workers left early. Ridiculous!! They said they would investigate the situation and get back to us at the end of the day with a resolution. That was over a week ago. I cancelled my services with them and have moved on to another company. Think twice about using this company.

August 19, 2024

Highly discourage anyone from using this company for any type of service. I was told over the phone that my service included mowing, edging, weed eating, and they would blow away any lawn scraps. As you can see from the photos, very little mowing was done, no edging was done, and the weed eating job is spotty. They were in and out in 15 minutes. When I called the company back to have them fix their mistakes, I was told they would come out later that day, that did not happen. I called back the next day and was told, after seeing my photos, an area manager would come out the following week to review what had been done and to correct the work, that did not happen. I was told after calling the company back to make sure that they were in fact, coming back out, that no area manager would be coming. Do not waste your time with these liars, customer satisfaction is not their guarantee or priority. I decided to use this Company after the reviews I read and have been extremely disappointed. Huge waste of time and money.

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May 10, 2024

Definitely would not recommend using or working for this company. All they care about is your credit card number. I subcontracted work from Vic,Armando, and Ray. Definitely not knowledgeable on lawns they will send you to 5ft overgrowth and expect you to do their dirty work because they promise a job with nobody to do the work. They are in Austin they give zero cares about any homeowners report them to BETTER BUSINESS BUREAU go look yourself this place is a joke. These are photos of a job I passed on and told Vic to get out and do it himself. 😆

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March 18, 2024

Our neighbor has been hiring them for the last year. They never complete the front yard after repeatedly being told where the property line is. Our car has been hit with debri on multiple occasions. We were told Thursdays they would be coming so we could move our car. Last Sunday we took our car through the wash and Monday morning my husband was treating the trim with special chemicals when they showed up and waited for him to finish then threw more debri all over the car and blew leaves to one side of the yard. Pictures are of after they left and after we redid the spots they missed. We are constantly having to do our neighbors front yard the day after or same day they visit. From our experience they are not capable of producing quality lawn service. Save your money.

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★★★★★
January 16, 2025

Always great service

★★★★★
January 9, 2025

Michael, I would like to thank you for your professionalism and courtesy. I highly recommend Just Right Lawns!

★★★★★
January 9, 2025

We truly appreciate the services provided, the gentlemen that mow our lawn are exceptional always have a positive attitude no matter what weather they have to endure to get the job done

★★★★★
January 9, 2025

Spoke with Michael about rescheduling lawn service, Michael was very courteous & professional!!

★★★★★
January 9, 2025

Had a problem logging into their system, Michael was a wonderful help!

★★★★★
Verified Reviewer
December 23, 2024

Excellent communication, on time, detail-oriented service. Bravo to Team 201 (Salvador). They treat us like they d treat family.

★★★★★
December 23, 2024

Have used Just Right Lawns for the past year. They are always on time, do a great job, and the guys who do the work are friendly and easy to work with.

★★★★★
Verified Reviewer
November 23, 2024

So far I am loving the grass treatment I am getting. John is truly the grass whisperer. Wonderful treatment. Care , consideration and expertise. Hoping this grass gets greener sooner versus later

★★
Verified Reviewer
October 23, 2024

They missed a lot of areas and cut lawns very short in certain areas; I would not recommend I end up canceling the service.

October 23, 2024

Cant-Get-Right Lawns.. The simplest request will stump them. It started with an email explaining Im a current customer in Schertz and asked if they offer a service for bagging clippings. Their response was We currently dont service the Austin area but will let you know when we do. I let that go, a few weeks later I wanted my grass cut an inch shorter, so I thought it would be better to call instead. They assured me it wasnt an issue, told me multiple times they would be there the following day on my regularly scheduled day, she even said their q.c. manager for the area was there and she let him know as well. The following day no one came. So I called back and was informed I was automatically changed to every 2 weeks instead of weekly. I requested to talk to their manager. Michael said she was in a meeting. After 2 1/2 hours I didnt hear anything, so I called back. Apparently their customer care manager Kimberly was still in a meeting. (Must of been huge discoveries in the landscaping industry) After calling my wife, instead of my number that I left with Michael, I got her on the phone. As a Customer Care manager, she couldnt care less. I wanted to be kept on weekly service and for it not to change without my consent. She couldnt do that. Theres only 2 promises they make on their website. Same Day Service when notified before noon. She couldnt do the same day, next day or day after. Basically it was every 2 weeks or nothing. The other promise Satisfaction Guaranteed = She didnt even attempt to make anything right. Cant Get Right Lawns has no integrity or any motivation to uphold their companies policies. They went from serving 2 of my properties to 0! Great job Customer Careless Manager Kimberly! Way to utilize all those lessons learned in that three hour meeting!

★★★★★
October 23, 2024

From the initial email requesting information and a quote, to service and follow through, these guys have been fantastic! We look forward to working with them and beautifying out lawn.

Verified Reviewer
September 23, 2024

I got set up over the phone & they said they would come out on 8/21. I was home all day and no one ever came. This was also my birthday so I simply wanted a clean looking yard for my special day. They tried to charge my card yesterday on 8/22 & my grass remains the same. LOL. I checked my account with them online & it shows my yard was serviced by Johnny Lee Jackson. Good thing I gave them a locked credit card so no money was taken from me but cant believe they tried to charge me without actually mowing my lawn

September 23, 2024

This company is extremely shady!!!! They will charge your account multiple times a week for services you did not accept. I have front lawn only for 29.00 every 2 weeks ONLY. And they decided to charge me every week for 40.00, which is backyard and front yard. And no one did my backyard. Not only that, but after calling them to correct the error and not getting any credit, THEY DID IT AGAIN! AND WAIT THERES MORE. THEY CHARGED ME TWICE IN ONE WEEK!!! Customers beware. They will rip you off and won t accept responsibility. Avoid these people at all costs. They will drain your bank account without your permission. Considering suing this company. Unbelievable!

★★★★★
September 23, 2024

Just Right Lawns came out Monday, 26 August, for the first time. Did a great job. Thanks. I look forward to excellent service in future.

★★★★★
September 23, 2024

Wish they had done some weed eating on the right side of the driveway

★★★★
Verified Reviewer
September 23, 2024

They did not ask if we needed anything done to the lawn.

★★★★★
September 23, 2024

Thank you. Very professional.

★★★★★
September 23, 2024

I had a bunch of weeds grown up on my fence and they cleared everything out beautifully without me asking! I m very pleased with their service!

September 23, 2024

I have been with the company for months, unfortunately I will have to cancel. The customer service member lied to me regarding services and was very rude. I am a disabled veteran and cant cut my own grass.

★★★★★
August 23, 2024

I want to express appreciation to a Just Right Lawns employee named Kenneth who helped me resolve an issue yesterday. He was understanding and resolved the issue promptly. Kudos to Kenneth

★★★★★
August 23, 2024

I ve used them for over 10 years. Excellent service

★★★★★
August 23, 2024

They do excellent lawn care

★★★★★
August 23, 2024

Excellent as always!!

★★★★★
Verified Reviewer
August 23, 2024

I have been with Just Right Lawns for many years, and I am very happy with their service.

★★★★
August 23, 2024

They do a wonderful job I would highly recommend.

★★★★
Verified Reviewer
August 23, 2024

Great customer service always come on the day they Say they re gonna come. Very easy process of paying online. They need to expand their tree trimming and tree cutting business. Because as of now they can only reach up to 10 feet.

★★★★★
Verified Reviewer
August 23, 2024

The team came out and got straight to work, with efficiency. They paid attention to my notes, so there was nothing overlooked. Awesome!

★★★★
August 23, 2024

Good services

★★★★★
August 23, 2024

Right Lawn...is so accommodating with special requests...and great customer service...

★★
August 23, 2024

Getting set up was confusing and frustrating. Very little communication from the team. The service was fine enough once it got going but again no communication about any rescheduling for weather or holidays. Thankfully our dogs stay inside most of the time cuz I never had any warning when they would show up. I would much rather give my money to a neighborhood kid because I feel like the quality of yard care would be the same and the kid would appreciate my business more.

★★★★★
August 23, 2024

Excellent, efficient and reliable service. Provides great communication with calendar of scheduled service. Highly recommend!

★★★
August 23, 2024

They cut your grass plain and simple. but don t expect it to look nice and clean.

★★★★★
August 23, 2024

They are reliable and inexpensive. They ve done a great job.

★★★★★
August 23, 2024

Just Right Lawns is reliable, always showing up as scheduled. Their quality is top-notch and pricing fair, making them the ideal choice for hassle-free lawn maintenance.

★★★★★
August 23, 2024

We have use this company for years, and they have always been exactly what we needed! Consistent, reliable, trustworthy, and attention to detail. 10/10 would always recommend!

★★★★★
August 23, 2024

Very satisfied with his work

★★★★★
August 23, 2024

No problems at all. Workers are quick and efficient. job is done in a very short time. Lawn looks good, and they clean up the area well. I would recommend their service.

★★★★
August 23, 2024

There was a lot of grass to mow for the first time, and the guy did a good job. I look forward to my lawn looking better over time. I m glad I called Just Right Lawns. Update: It s been a year now and the lawn does not look good. The mowing is so-so, the guy has mowed and broke sprinklers, and edging is really a hit and miss. However, for the price, it s ok.

★★★★★
August 23, 2024

Fast and thourough

★★★★★
August 23, 2024

Very professional, cleaned up yard when finished.

★★★★★
August 23, 2024

Very reliable and always on schedule. Does a great job with the lawn every time.

★★★★★
August 23, 2024

Excellent work, punctual and reasonably priced.

★★★★★
August 23, 2024

Just excellent

★★★★★
August 23, 2024

Ive been with these guys since the dawn of time.....well maybe not that long ha! but they have always done a great job in maintaining our lawn. Extremely fast and efficient give them a shot folks!

★★★★★
August 23, 2024

It was easy to signup and the pricing is great. Just Right Lawns provides great reliable service, I highly recommend them.

★★★★★
August 23, 2024

Just Right Lawns has provided consistently excellent service!

June 23, 2024

I would not recommend this lawn care service- they are deceptive as to the services they provide and lawn care services are very poor. They will not remove branches or any obstacles when mowing. They have a leaf removal service which means leaving the bag of leaves on your property. Those pictured have been there since February 2024. When you call to get some assistance, they keep you on hold hoping you will just hang up.

May 23, 2024

We had hired them for just a short while because the cost wasnt worth the service we were receiving. Such sloppy, careless work on our lawn and they were always in such a rush to get in and out of there.

May 23, 2024

If I could leave no stars, I would. Terrible service, job was incomplete. They left patches of uncut grass and didnt pick up cuttings. Took the day off to be home. Had to call 3 times to verify arrival, and when they finally showed up, no one was home to verify work because they showed up in a window that wasnt confirmed. Will never use this service again and I dont reccomend.

May 23, 2024

The company is very unprofessional. They dont have a proper website to make payments. Its all done over the phone. They expect us to give credit card numbers on the phone. We wanted to pay as needed. They insisted on coming every week(which was unnecessary). Then after we canceled, they charged us anyways. We tried to get a refund, but they refused to give us one. Bad business.

★★★★★
May 23, 2024

Just Right Lawns do a terrific job. We have used them for years. They did my hedges yesterday and they look great. So pleased with their work and professionalism.

May 23, 2024

Signed up for them to do weekly mowing and that was to include mowing, edging, weed eating and blowing. The first week, I had to call customer service because there were lines in the yard of missed grass and they didn t do any weed eating, edging, or blowing. They sent the guys back out. They spent maybe 15 minutes for front and back with only two guys. I decided to give them another chance and my husband was home this time to make sure yard was done correctly. Still not very good work. The next week they didn t even show up and claimed there were solar panel people at my house. My ring camera didn t show anything and didn t show they ever showed up to my house. Finally, I was going out of town and have three dogs. My husband called to see if they could either come another day or give a timeframe for when they would be here, it was a no to both. We had them only do the front yard since they wouldn t work with us and that was the final straw. Their work was terrible and we fired them. Don t waste your money on these people. They charge around $50-60 a week for work that a child could do 10x better. We have since discovered they broke two of our sprinkler heads in the front yard where they used a riding lawnmower even though my front yard is much smaller than my backyard and they used a push mower for the backyard. They were told about the sprinklers before ever signing up. We haven t heard back from them about the sprinklers and don t believe we will. Unless you are bilingual and can speak Spanish, you will not be able to communicate with the mowers. They didn t speak English.

May 23, 2024

Made an appt for today I yesterday I gave them my information along with my debit card. I checked with them today and they did not have any record

★★★★★
Verified Reviewer
May 23, 2024

The Customer Service is excellent from the office and the staff that come to do the yards. We have been with them for a few years now and am happy with the work they do.

★★
April 23, 2024

I was a customer of Just Right Lawns for about 3 years until I cancelled my service after realizing they do not care about their customers (even their long-term customers). I ordered the Leaf Relief Service (in addition to my usual lawn service) which they stated they would use 30 gallon bags to store the leaves and then put them on the curb/street. I also confirmed over the phone that they were supposed to have SEALED the bags. However, this is not what occurred. Not only were the bags not sealed, but they were all wide OPEN and some of them had leaves past the recommended line that says do not fill above this line. This may not seem like a big deal, but I payed an extra $32 (on top of the usual biweekly ~$50) for a completed service that never happened. Also, I can get bad allergies with wheezing/breathing problems symptoms, so sealing the bags full of leaves and allergens myself was going to be problematic. Finally, anyone could have accidentally walked into these bags, easily tipping them over, and there would have been leaves all over the road that I would have been responsible for. Same thing for any bad weather conditions that could have tipped the bags over or caused the bags to overflow in the case of heavy rain. So I then called their customer service as an attempt to get the full service I paid for. The customer rep lady I talked to was nice and professional, but the scheduling manager that she had to keep putting me on hold for surely was not. However, as a customer of 3 years, I tried and tried (and tried yet again) to work out a simple solution. After all, surely a customer of 3 years would be valued, right? Nope, not in this case at all. First, I tried to get the lawn staff to come back and use proper 30 gallon trash bags because those are meant to be tightly sealed as opposed to the brown paper bags they used. They said no after I was put on hold. Second, I asked if the lawn staff could just come back and just properly seal the brown paper bags like I CONFIRMED they were supposed to have done. They said no again. Finally, I said I will either buy some proper 30 gallon trash bags or buy some duct tape to seal them as protection against bad weather or people accidentally walking into them and creating an absolute mess. All I wanted in return for this inconvenience was a mere $5-$10 discount (considering I had to go to the store and buy some things to finish their job). I was put on hold once more and met with yet another NO. I pleaded for several more minutes that surely they dont want to lose a 3 year customer over $5-$10? For me, it wasnt just about the money, it was also the fact that Just Right Lawns was literally not willing to do ANYTHING to reimburse the inconvenience of me going to the store and then coming back to finish the job they never completed (sealing the bags). All of this even after they admitted (multiple times) the fault was theirs. Despite that, the scheduling manager stated they couldnt issue any kind of discount since the service was already done --even though this statement directly contradicted them admitting fault to a service that was not fully completed (again something they admitted to multiple times over the phone). I judge a business based on the quality of their service, as well as how they respond to customer complaints. Their usual lawn service was mostly good over the 3 years (with occasional minor issues from time-to-time that I never officially complained about). However, in regards to how the scheduling manager handled my one and only official customer complaint was just pathetic. Absolutely pathetic. It showed me that Just Right Lawns is just right as long as there are no customer complaints. Otherwise, youll get an admission of fault from them, but youll still be expected to pay the full price on a service they never completed.

★★★★★
April 23, 2024

Excellent first service, before our first mowing, the customer service was wonderful at answering all my questions!

★★★★★
Verified Reviewer
April 23, 2024

Great cut, edge, and cleanup. Love it. And the price..

★★★★★
March 23, 2024

Hello, your company always does a great job. Today though the lone person doing the mowing, and all did an outstanding job. My wife was impressed with their attention to detail and getting the job done right! Thanks again for all your hard work!

March 23, 2024

Do not recommend, my wife is disabled and should not be fixing this companys work on a regular basis.

March 23, 2024

Do not use just right lawns. As stated by previous clients I was disappointed in the services I received. They don t keep up with the mow schedule but still expect you to pay. The management, Kimberly, is terrible!

February 23, 2024

Very disappointed with the service I received, schedule the service for real estate pictures, looks like the service was completed by the neighborhood kid pushing a lawnmower. They offered me a $10 dollar credit, totally unacceptable, would not recommend this company.

★★★★
Verified Reviewer
January 23, 2024

Solid lawn service. Competitive pricing. They a lot more than cut grass.

Verified Reviewer
January 23, 2024

The pictures they show of all the equipment they use and trucks is false. You have some random guy that shows up with a beat up lawn mower and just scalps your grass. Ive asked them multiple times to set their lawn mower high so that way they can come out twice a month and they never do. On top of that theyve burnt my yard to where it has a trail of one of the workers when they used a weed eater. They burnt the grass so bad that its not growing back and now I have this Trail around my backyard of dead grass. Ive called their office multiple times asking them to cut the lawn high they never do. The person whos currently assigned to my yard actually cut the wrong yard and had to come back the next day and they did a terrible job. My grass used to look green and now its dead. They arent professional if your grass is dead they wont stop to tell you theyll just go and cut it more until its no longer existent. This company might sound like they have it together but their workers dont know what theyre doing stay away.

★★
Verified Reviewer
January 23, 2024

Ángel is very bad

January 23, 2024

I asked for a one time mow and leaf cleanup. They did a terrible job. They didnt even edge and more than half the leaves were left. The piles of leaves I had raked up were still there!!! For the money I paid I was expecting professionals. Instead I got a $40 college kid job. I feel so completely ripped off and misled.

Verified Reviewer
January 23, 2024

Cant tell the difference between grass and ivy. Mowed over ivy that we had for 20 years.

Verified Reviewer
January 23, 2024

CROOKS! They take your credit card information and hold you hostage with it. They billed me for services I did not authorize, or they did not complete and refused to take accountability. The customer service is AWFUL!! The service was just as bad. The crews would blow leaves and grass clippings into my neighbors yards causing multiple complaints and even reports to my HOA. I never received a response when reached out to the contact center. DO NOT USE!!

★★★★★
January 23, 2024

They show up when they say they will , and they do everything they say they are going to do that was not my experience with the last two yard services I had.

January 23, 2024

The person who cut my grass did a terrible job and when it was all said and done it cost $40.00 more than what was anticipated. I will never use this service again.

★★★★★
Verified Reviewer
January 23, 2024

I have been using just right lawns for well over a year now, and they are prompt, do a good job, even when its raining or snowing, or shark tornadoes, they just come out to take care of the lawn. Theres not much to take care of but they do a good job of what is there. They tag and bag most of the debris and honestly I couldnt be happier.

★★★★★
Verified Reviewer
January 23, 2024

The service person was very focused and quick. We requested a time frame and they responded appropriately. We recommend Just great Lawns to others.

January 23, 2024

I called for a quote. I was told they could not tell me how much the long grass fee would be until they re there to mow the lawn and they would not come to the house until I commit to 3 mows. So I would need to commit to 3 mows without having any clue what that will cost? How does that make sense? What if the long grass fee is $500? This makes literally zero sense.

Verified Reviewer
January 23, 2024

I was told the crew that was coming to my house had 27 lawns scheduled in one day. So they arrived at the end of the day, two guys. My cameras show that they arrived at 4:02 and drove away at 4:33. The job reflects the time. The grass is all different lengths as if they need to replace their blades, they ran over sprinkler heads and left them in the street, and they completely missed certain areas. I called the company. They said I still had to pay for the service but MAYBE they will come back out to fix my sprinkler heads. I called them to see when they will be back out so I can water and turns out the area manager is going to be out of town. He never called. The crew and equipment is nothing like the pictures. total scam. The two guys who showed up were not in uniform nor had vests, their vehicle was unmarked old and beat up, the lawn mower is the size I bought my son when he was 14 except mine was new and in good condition. They did not bag the grass and they do not haul away. I cancelled my future services and deleted my credit card. They are actually considering charging me for my cancellation. I will let them fight me for it. My credit card is no longer in their file. Horrible service and it starts from the top. No bueno. Go somewhere else I am editing my review to respond to the owners response below. No one has called me to follow up or fix anything. The owner responded so everyone will think they take responsibility. Please dont be fooled. NO ONE has called or attempted to fix anything. buyer beware. update: another week has gone by. My husband fixed my sprinkler and no one ever called. They took my hundred dollars and never fixed their job. This is why they want your credit card upfront. They know you wont pay unless forced or tricked. Im seriously considering small claims because companies should nt treat consumers like this. Everyone needs their money these days and this is a big con job.

★★★★★
January 23, 2024

Amazing experience! They came and turned the mess of a yard into perfection! Definitely worth every penny!

★★★★★
January 23, 2024

Great service, I rarely write reviews. They took care of my lawn and quickly and easily. Thanks a lot

★★
January 23, 2024

The lawn was mowed but was not shaped and the cut grasses were just left on the lawn. If the come in next 2 weeks and repeat this kind of job, I m afraid I will terminate their service

★★★
January 23, 2024

I had great service with this company for over a year, but since March/April of this year there have been missed visits that I was still charged for, and a comedy of errors where I finally decided to cancel. While they have always been responsive and willing to fix billing errors, they have reported limited days and crews to come out to fix my lawn. The most recent crew continuously blows grass cuttings all over my mulched garden beds and they damaged my gate during one of their visits and have been very slow to send someone out to look at it for repair. I finally cancelled service. I don t know what is going on with their newer service crews, but it is not the customer service that I was previously receiving. As a positive, the office team is very responsive to pictures and correcting billing concerns quickly when they do make a mistake with billing.

January 23, 2024

They came out to our house to do our lawn and missed half of the yard. We called to let them know and we told them that we would not be paying until they came out to finish the job. They came out two weeks later to finish the job. We paid them after they came back. After that we were told that we are no longer allowed to use their services. I would highly recommend not using their services. Terrible customer service.

★★★★★
January 23, 2024

I would highly recommend this company. They are the best mowing service I ve ever worked with when you call I would ask for Jason. He always make sure the customer is happy and values your feedback, no matter what it is big or small.

★★★★★
Verified Reviewer
January 23, 2024

They do great work! They trimmed up my yard after I left it get overgrown. Very friendly staff.

★★
Verified Reviewer
January 23, 2024

Update (9/9/23) Disappointing While the customer service has consistently been helpful the team that cuts the grass has consistently missed large areas that we ve requested be cut dow and left the excess grass over our flowers and bushes. We no longer use them as our service. The Second Appointment Shout out to Gabriel of the Just Right Lawns Customer Service Team. I have had excellent customer service with Just Right Lawns each time I have called them. In December 2022, my elderly parent s yard needed a good cut. I worked with a helpful and friendly young lady who assisted me in setting up an account and scheduling a Fly Bye Service since they did not need consistent cutting until the summer. The lawn crew was efficient and careful about not cutting our flowers or shrubs. Fast forward to June of this year, my parents were ready to set up a recurring service but needed help understanding prices and updating the account. Our rep. was Gabriel, and he was patient, informative, and personable as my mother asked questions and needed help navigating the site. He even stayed on the phone with us a bit more past closing hours because she needed extra time. I will update the review about their experience with the recurring service after a few more appointments.

★★★★★
Verified Reviewer
January 23, 2024

This company is easy to deal with and they do fine work

★★★★★
January 23, 2024

Awesome work, I started getting my lawn done for me on a bi-weekly basis and the service has been great!

★★★★★
Verified Reviewer
January 23, 2024

Took great care of us

★★★★★
January 23, 2024

Just Right Lawns have been great. Their work was detailed and they did a great job. We are glad we picked them. Thank you!

Verified Reviewer
January 23, 2023

They were fine at the start. However in November I was going to cancel because it was winter. They recommended freezing the account until March. I said fine. I lock my gate so I was surprised when they came today a week before March and because no one said anything they did not service my backyard. I was infuriated and called to let them know no one told me. We told you 4 months ago that we would come end of February. One, you said March. Two, you won t do anything to fix it other than We ll get to it next time. No. Not happening. Find a new client.

★★
January 23, 2023

I was a loyal customer for nearly 5 years. I called today to issue feedback/concerns regarding my service. I had a crew coming every two weeks for mowing, edging and leaf blowing. I did not get service two weeks ago, and assumed (incorrectly I now know) that it was placed on winter hold as I have done in years past. When I received notice today that the crew would be delayed, I immediately called as I was confused. I explained that I work from home, and I know when the crew comes each Thursday. I also always check the back deck, to see if it has been blown. It wasnt. So it confirmed that they had not come that day. The customer service rep explained that since I had not immediately called, she could not issue a refund. I asked to speak to a supervisor and she placed me on hold, only to return to tell me the supervisor was not available. She repeated that I waited too long to report the service had not been completed. This is not the first time the crew has either not completed, or done a poor job completing my yard. The longest they have ever been at my home is 15 minutes. Typically they are in and out in less than 10. They recently raised their prices by 25%. I did not complain, as I understand the cost of doing business is increasing. However, I will certainly not allow them to take advantage and charge me for a service they did not complete. Because it appeared no one cared to even listen to my concerns, I cancelled my service, and the customer service rep couldnt have cared less. They were so quick and willing to lose a nearly 5 year customer over $53.

★★★★★
January 23, 2023

I have used this companys special in-depth yard cleanup service for several years now. They always do a great job. The people they send are always professional and thorough and diligent with their time. I appreciate that this service is available and that they really do it with care. Many thanks!

January 23, 2023

This was absolutely the worst vendor that Ive worked with in some time. I do not recommend anyone utilize this company and I frankly dont understand how their ratings are so high. My husband and I elected for the bi-weekly service and both the sign-up process and first service were great. The second time they were scheduled to come out, they simply didnt show up. My husband received an email stating the team didnt have the gate-code, despite the gate-code being in our file from the first visit. My husband responded to that email within 10 minutes and confirmed the code. The team did not show up, nor did we receive a response until the next morning when a staff member responded saying they process calls faster than emails, begging the question of why they emailed in the first place. They did come out the next day free of charge, but the job they did was terrible. They cut the grass but they didnt mulch the debris they blew off our large porch and driveway before blowing it back onto the yard, and the lawn actually looked worse after they left than before they arrived. I was on and off the phone with two individuals, neither of whom were in any way apologetic and whom were unwilling to work with me on addressing the multiple screw-ups from their team even after I recommended we switch to a more regular service, meaning they wouldve ultimately netted more money from our business. If you are looking for a lawn-care vendor in the San Antonio-Converse area, DO NOT use Just Right Lawns, they are abysmal on all fronts.

Verified Reviewer
January 23, 2023

I called and had this lawn service come out today for every other week mowing, edging, leaf removal, etc. They came while I was out, mowed, did the edging, but didn t provide the leaf relief service. I called back and it was noticed that the leaf relief service wasn t included in the order for today s visit. After speaking to customer service that was corrected and they came back, same day, to do the leaf relief. I was impressed. I went outside to check out the lawn and realized they ve used the weed eater on my amaryllis flower. It had a huge red bloom but this lawn service was unable to identify it as a flower within a flower bed. This was my first impression. I m disappointed in their service. I called and cancelled the service but will be charged a $30 cancellation fee since I did not have them come out a total of 6 times prior to cancelling. I thought it was better to pay the $30 and cut my losses.

★★★★★
Verified Reviewer
January 23, 2023

Good service at a reasonable price!

★★★★★
January 23, 2023

Workers did an excellent job to both my front and back lawn first time service, will definitely continue service.

★★★★★
January 23, 2023

My lawn was so high, I m so grateful they came out to cut it! It looks great

★★★★★
January 23, 2023

Have been using Just Right Lawns for about 4 years They have been excellent and professional. I highly recommend them. Positive

★★★
Verified Reviewer
January 23, 2023

The service was good and on time but I am upset about the additional service fee charged for cutting the grass. I was told I was being charged more for the grass being tall which was not the case in most of the yard. There were a few patches that was overgrown but not much. I just switched from another lawn care provider so it was mowed 3 weeks prior. So to charge an additional 50% fee on top of the regular service was absurd. I understand some additional amount for the overgrown areas but my yard is well kept up and 50% was definitely not justified. I will continue my agreement for the next 6 mows but will probably not continue using this service. If there is anything that can be done to change my mind, now is a good time to reach out.

★★★★★
Verified Reviewer
January 23, 2023

Does the business as expected at a reasonable cost.

★★★★★
Verified Reviewer
January 23, 2023

Very responsive, excellent service and very professional customer service

★★★★★
Verified Reviewer
January 23, 2023

Great job

★★★★
January 23, 2023

The Gentlemen was very nice the overall service was great except uncollected mowed grass inside interior fence line.

★★★★★
January 23, 2023

Great job when I called for support!

★★★★★
January 23, 2023

The guys did a great job mowing my law. And fast, too!

★★★★★
January 23, 2023

Excellent work

★★★★
January 23, 2023

They have been very good for us. No contact, they come, do their work, and leave. Always quality work when doing the lawn. Not as great for bed maintenance, plus they are pretty expensive. Great for the lawn - mediocre on the rest.

★★★★★
January 23, 2023

I ve been using this company for over 3 years. They are always on time. They beat the competitors pricing every time. I m so glad that I found a company that is this dependable.

★★★★★
January 23, 2022

Excellent work, dependable, responsive and affordable.

★★★★★
January 23, 2022

The workers are always friendly and respectful. I have two dogs who are sometimes outside and the men kindly give me time to get hem indoors and they never forget to shut the gate after them. The yard always looks great when they finish. I am very grateful for their service.

★★★★★
January 23, 2022

Due to the winter storm of 2021, my yard looked messed and full of dry and dead leaves and branches. I ordered landscaping maintenance for three hours and finally spent 5 hours for everything even with removing a not very tall dead tree ( 10 feet at least). As well as mulching. IMO, two workers for 5 hours is still efficient. I haven t carefully inspected outside after they left. After I do, I will update my review here. Mulching is placed well. Price is reasonable compared with my previous service provider. Only problem for me is the guys coming can t speak English. This is the first time to hire them. Even if I photoed my whole yards and explained to the office, I still needs to talk onsite. We talk through the phone with office and employees together...

★★★★★
January 23, 2022

From the beginning to end great customer service. Answered emails/call with scheduling questions, set up was easy, and the convenience of not having to present was a bonus as I work remote/office depends on the week. I came home to clean, cut yard, clear patio. Super job well done ;)

January 23, 2022

A friend, who cancelled his service, referred me to this company. I used their lawn mowing service and their dog waste pick up service. The lawn service was good. However the dog waste pick up was awful. They never picked up all the dog waste there was always old dog waste on the lawn. I called and complained a couple of times but was told they techs took photos of the dog waste they picked up. After a while I decided to go with another company who does a much better job.

★★★★★
Verified Reviewer
January 23, 2022

They do a good job, plus the schedule & payments are on autopilot, so I dont have to do anything.

★★
January 23, 2022

Did not complete job. This was after speaking to the lawn people about the cut. To have them jump in the truck and drive away. We called more than once to have them address the issue. Not one person has returned our called.

January 23, 2022

Tried for two weeks to have someone come cut our yard. 1st appointment was supposed to be last week (June 9th or 10th) no one showed up. Called and was told 3rd party vendor didnt put us in the system. Rescheduled appointment for 6.16. Again no one showed up. Call back and was told our account was never activated and only an estimate was given. No history of an appointment. Again, issues with the third party. Declined being put on the schedule for a third time. They do really great work at my neighbors. Really suggest looking into your 3rd party, who knows how much money / business you could be losing out on for dropped appointments!

★★★★★
January 23, 2022

Amazing company! They worked around the road closure/re-paving that overlapped our tight schedule needs. We needed our lawn prepared for an open house-las minute and they delivered!! Absolutely recommend! They did a beautiful cut, and, unlike other services we have used, they did NOT cut too short. Fantastic service, communication, and attention!! Thank you so much!!!

★★★★★
January 23, 2022

These guys have been cutting my grass for over a year and each and every time its professionally manicured. Sometimes our kids leave things in the yard and we forget to pick them up. Just right lawns takes care of it and gets the job done. I have used them on several rental properties as well and they always do a great job! if you need a great, affordable lawn service company then look no further.

★★★★★
January 23, 2022

great crew that came out to do the yard. punctual and polite. The price was very affordable. will use again soon

★★★★★
January 23, 2022

Our yard looks beautiful! I am sooo happy we found them! Thank you!!

★★★★★
January 23, 2022

Very good service. Fast and always on time.

★★
January 23, 2022

Uneven cuts in yard. Parts of yard not mowed. Weed eating very poorly done

★★★★★
January 23, 2022

Just had my first mowing by Just Right Lawns. They were excellent!! Mowed and gone before I got up in the morning. It was nice to look out to a nice trimmed yard before my coffee.

★★★★★
January 23, 2022

My lawn has been serviced by Just Right Lawns for many years. Im very happy with their service!

★★★★★
January 23, 2021

The crew team servicing is very professional. The work is very well performed and there is no need to ensure that the crew team performs the work. I give the crew team 5 stars

★★★★★
January 23, 2021

Arrived when they said and were very efficient.

★★★★★
January 23, 2021

They consistently do a great job, price is reasonable, and their communications are helpful.

★★★★★
January 23, 2021

Great service highly recommended

★★★★★
Verified Reviewer
January 23, 2021

Great job. They were on time and professional

★★★★★
January 23, 2021

These guys are quick and efficient and they clean up when they are done! They do great work and my yard always looks neat. One time they did damage some pots in my yard by accident. I called to let them know and they reimbursed me for the damages. The process to get that resolved was also easy and the young lady who assisted me was very polite and professional.

★★★★★
Verified Reviewer
January 23, 2021

This company is always quick and does a great job. They are great at communicating when they are delayed due to weather and catch up the next day. Great company that Ive recommended to friends.

★★★★★
January 23, 2021

Just Right Lawns is the perfect name for this company. Everything they do is just right. They are super efficient and get a great job done as quickly as possible. They are also very knowledgeable about what lengths to cut your yard during different times of the year. They are pretty awesome!!!

★★★★★
January 23, 2021

Ive been SO happy with Just Right Lawn! Much better approach to lawn care than working with an individual. They show up and my lawn looks wonderful!

★★★★★
January 23, 2021

Been with them awhile now. Always show up on scheduled date, unless weather prohibits them to do their job. Reasonably priced. Any time Ive ever contacted the office they respond immediately and are very professional.

★★★★★
January 23, 2021

A good job every time. Really pleased with this service.

★★★★★
January 23, 2021

The crew never fails to complete their task(s) and are always very professional.

★★★★★
January 23, 2021

The Office and Site Teams do am excellent job. They are very friendly and a pleasure to deal with.

★★★★★
Verified Reviewer
January 23, 2021

Great price and exactly what I need for my lawn. Its fairly small but I dont have time to do it myself. The guys are fast and efficient.

★★★★★
January 23, 2021

Great company with highly qualified professionals.

★★★★★
January 23, 2021

Office staff is always friendly and attentive when making a change or scheduling service. Theyre easy to contact online.

★★★★★
January 23, 2021

Love this lawn service, excellent customer service. Ive used them for years!

★★★★★
Verified Reviewer
January 23, 2021

The service provided by this company is invaluable and the people employed are top notch. Notices are prompt and the teams that maintain my lawn are very professional. Not to mention that the price is just right! Pun intended.

★★★★★
Verified Reviewer
January 23, 2021

Ive done business with just right lawns for years and have never had trouble. I love how professional they are how how great they leave lawn.

★★★★★
January 23, 2021

They always come and do a great job with the lawn. I ve tried several different lawn care services before coming to Just Right Lawns, and I ve never regretted the decision

★★★★★
January 23, 2021

Just Right Lawns came highly recommended from a friend and has exceeded my expectations. Great job!

★★★★
January 23, 2021

Good job. Nice trim. Next time please aim grass away from the pool. It took me a week to clean it up. Positive

★★★★★
Verified Reviewer
January 23, 2021

Outstanding lawn care at a reasonable price. A great way to simply forget about having to deal with the lawn.

★★★★★
January 23, 2021

Always on time and do a great job! If they can t mow due to rain, they email you early morning and mow next day. Would recommend them! Positive Responsiveness, Punctuality, Quality, Professionalism, Value

★★★★★
January 23, 2021

I have used them once before. Always love their professionalism and work. They have a crew that allows them to get in and out.

★★★★★
Verified Reviewer
January 23, 2021

On time, every time. They do a good job.

★★★★★
January 23, 2021

Did a great job! Yard was a jungle they cleaned it all up and kids were able to enjoy the yard again. Efficient and very well priced.

★★★★★
January 23, 2021

My team is always on time quick and efficient each week and my yard looks great. They did an outstanding job with mulching and cleaning up my landscaping. I highly recommend.

★★★★★
January 23, 2021

The Team did a great job. The grass was cut, yard was edged and debris was blown off. Great Job!

★★★★★
January 23, 2021

PERFECT JOB DONE!!! Flower bed clean-up & dark mulch added and Tree base clean-up & mulch added! The two-man team did a perfect job...YES, perfect! The job was done exactly how I asked--Awesome guys!!! Thanks Just Right Lawns. Your team always does a great job on the lawn and are very professional and courteous. Great job!!!

★★★★★
January 23, 2021

I have used Just Right Lawns for over three years now. I have always been satisfied with the weekly lawn service. They are reliable and affordable.

★★★★★
January 23, 2021

I ve been using Just Right Lawns for years. They have always done a great job for me.

★★★★★
January 23, 2021

The workers are always on time and do a great job!

★★★★★
January 23, 2021

Lawn has never looked better. Fast, thorough, and always close the gates when they leave. Show up as scheduled and let me know if delayed for weather. Highly recommended

★★★★★
January 23, 2021

Highly recommend!!! Always happy with service received and company does a great job communicating with customers to make sure they are aware of weather delays when they occur. Over the past few years, only had a couple of minor service issues that were handled immediately and professionally every time!!

★★★★★
January 23, 2021

The employees are always so nice and punctual.

★★★★★
Verified Reviewer
January 23, 2021

Always on time and they do great work! They are very easy to work with if we need to reschedule or add more services. Definitely recommend them!

★★★★★
January 23, 2021

Absolutely awesome service. Always on time and do a terrific job on the lawn. Very friendly staff and I would recommend them to anyone needing some assistance with lawn maintenance.

★★★★★
January 23, 2021

The employees in office are always professional and quick to return my calls. The employees who do are lawn are so friendly and quick which is great for my kids who cant wait to get back outside and play !!!

★★★★★
January 23, 2021

Every time I had any problems it is fixed very nicely without difficult nice people

★★★★★
Verified Reviewer
January 23, 2021

I have been a Just Right Lawns customer for many years, I really enjoy and appreciate the clean cut of the lawn after they have cut it. They are always professional and respectful of our property. This is a 5 star quality company. Thank you Just Right Lawns for the services you provide.

★★★★★
January 23, 2021

They are always on time (if weather permitting), always professional, & courteous!

★★★★★
January 23, 2021

We have been customers for years and Just Right Lawns always does a great job. Theyre dependable and professional.

★★★★★
January 23, 2021

I ve used Just Right Lawns for years and am always pleased with their service. The crews are professional and do a great job. The office is responsive to any questions I may have. I appreciate a service that is licensed and insured, it gives great peace of mind. I will continue to use Just Right Lawns to keep my yard looking well manicured.

★★★★★
January 23, 2021

The workers do a great job on my lawn. Sometimes when weedeating, they nick a branch or stem of a bush when cutting around the plant. Its really nice to come home to a well manicured yard.

★★★★
January 23, 2021

I have used this service for about 3 years and have been satisfied with the service. Prior services did not compare to Just Right Lawns.

★★★★★
January 23, 2021

Keeps my property looking good.

★★★★★
January 23, 2021

The guys working on my yard were so great. Super nice, respectful of my property. Did an outstanding job and they were so nice ! very polite !

★★★★★
January 23, 2021

Great service and they do an excellent job mowing and weed eating my lawn! They are in and out in 20 minutes max. Very reliable and come like clockwork every other week.

★★★★★
January 23, 2021

Ive been using this lawn service for the last few months. They do a really good job cutting my grass and the customer service is great too.

★★★★★
Verified Reviewer
January 23, 2021

It only takes them 15 minutes to do our full sized yard and it looks incredible.My husband is very picky about the edging and how its done and hes thrilled with the job these guys do. Couldnt be happier!

★★★★★
January 23, 2021

Great service!! Always fast and they leave our lawn looking great!

★★★★★
January 23, 2021

Just Right Lawns rarely disappoints and on the rare occasion when there is an issue, they are always quick to resolve it. The teams that come out to complete the lawn maintenance are incredibly fast without sacrificing quality. Using Just Right Lawns is such a time saver, especially when my husband is deployed, as he is right now, and Im working full time, watching our kids, and handling the home front solo. Keep up the great work!

★★★★★
January 23, 2021

I have been using Just Right Lawns for 3 or 4 years now and they are the best. They cut my grass, trim, and blow the clippings all in about 20-30 min. They come once every two weeks and keep my yard looking great.

★★★★★
January 23, 2021

reliable service. highly recommended.

★★★★★
January 23, 2021

We have been using this company for a few years. The crew is always very professional and does a great job on our yard. We have also had good responses from the office when we have needed to make changes.

★★★★★
January 23, 2021

I have utilized just right lawns for several years. They have always done an excellent job! Just write lawns is always reliable. If there are ever any delays because of weather or any other reason they let me know in a timely manner.

★★★★★
January 23, 2021

Good job, thank you.

★★★★★
January 23, 2021

In and out in in just 20 minutes! Always leave yard clean.

★★★★★
January 23, 2021

I have been very pleased with Just Right Lawns. They havent missed a day, they complete the job in minimum time and continue to provide excellent service. I highly recommend this company services for those looking for a reliable lawn service.

★★★★★
Verified Reviewer
January 23, 2021

Easy to set up their service. Staff is responsive and communicates when there are any hang-ups or changes to appointments (which for me are very rare). Ive been using them for years with no issues. Happy to be a customer.

★★★★★
January 23, 2021

The team does a great job making our lawn look lovely! They are always here on the correct day and the right time and they are like magic as they turn our yarn into a lush looking well tended park like area. Very satisfied with the service and the staff of Just Right Lawns. Four years + now!

★★★★★
January 23, 2021

Fast and neat. They do a great job on my lawn.

★★★★★
January 23, 2021

I have had Just Right Lawns for a few years now. The team is very quick and detailed. With a busy schedule, its nice to not have to worry. Definitely recommend!

★★★★★
January 23, 2021

The team doing a great job. very please with their work. I will recommend them to my neighbors. Betty Jones Positive

★★★★★
Verified Reviewer
January 23, 2021

They show up and get the job done quickly, efficiently, and beautifully on a biweekly schedule that matches our pay days. I dont even have to think about cutting the grass and it keeps the HOA off our backs about it. Ive even used the landscape service to have my shrubs trimmed, and they look great! Customer service is always top notch, too.

★★★★★
Verified Reviewer
January 23, 2021

Great team with great service! Weve been using Just Right for a few years now for our bi weekly lawn maintenance and annual mulching. Theyve been reliable and responsive to all our servicing needs.

★★★★★
January 23, 2021

Always a quick and excellent service! Love that when we leave and come back or open our front door our yard is done and looks so beautiful again!

★★★★★
January 23, 2021

Great company and a professional work crew. I have the best looking lawn in the block thanks to Just Right Lawns

★★★★★
January 23, 2021

Ive been a customer for several years and the crew has always done a great job. Of the times I have talked to a crew member, they have been professional and kind.

★★★★★
January 23, 2021

Been using this company for a couple of months. Great job, fast and reliable. Thanks!

★★★★★
January 23, 2021

They do a great job. Always responsive to customer service.

★★★★★
January 23, 2021

We have utilized the services for nearly 8 years. They are professional and very responsive to questions or concerns.

★★★★★
January 23, 2021

We recently changed from another service, because they no longer serviced our area. We are very please with both the lawn service and the what we call the transformation of the front of our home. JUst Right Lawns did an excellent job and we highly recommend them.