4506 S Washington Rd, Saginaw, MI 48601, United States
Family owned and operated Marlo Company has been serving the Tri-Cities, Grand Traverse and surrounding areas for over 30 years. We offer a wide variety of residential and commercial services for your lawn from the installation of new systems, maintenance, and leak repairs, to Water Audits, Spring Start-Up, Winterization and more. We are certified for your Backflow Testing services as required by city and state ordinances. We are committed to providing excellent service and value our relationship with our customers. We also provide service contracts, which give you discounts on all services and parts and creates a schedule for your start-up, winterization and regular maintenance checks on your system.
We had Jeff come out. He was awesome! He quickly found two issues that were missed by our previous company who we had come out three separate times! Great customer service!!!! I highly recommend Marlo!
Caleb & the other employees did a great job. The office personnel was super as well. Hannah was great keeping me informed when installation would take place.The guys were punctual, friendly, and worked through the 90 degree weather with no complaints. When they finished my lawn looked like it did before they started. That crew is amazing. I am thrilled to have the sprinkler system installed and I highly recommend Marlo Irrigation.
Marlo technician Dustin did a thorough job troubleshooting my sprinkler system today. He listened to my concerns, identified the issue and replaced the part. Dustin also educated me about turning on the water slowly and replacing the O ring in the backflow preventer. He was very professional and friendly. We highly recommend using Marlo Company and trusting Dustin to address your sprinkler system needs.
We love Marlo! We recently had Dustin as our technician. He was kind, respectful and thorough. He was responsive to my requests and made sure to recap and check in with enough details!
Dustin was my Marlo technician today and he was amazing! He was extremely professional and took the time to put our system back together again correctly! Not only was Dustin professional, but he was friendly, patient, kind, and most of all knowledgeable! Most impressive was the way he took the time to explain what he was doing and why. He genuinely wanted to ensure the system would run smoothly! I am going to request Dustin anytime we need a technician in the future!
Marlo sprinkler co. Has to be one of the top service companies I have ever hired. The technician Jason came out on time and helped me work through several issues. He addressed every one of my concerns and before he left, my system was working flawlessly. Even the office customer service went above and beyond to accommodate me. What a great experience. I Highly recommend them. Thanks Marlo!
Bill P. came out to do the start up for my system today and did an excellent job. He was more than knowledgeable about all the aspects of my system and was able to easily answer all my questions as he walked me through each and every part of the system. He took his time and made sure that every piece was completely working. Before he left he made sure that the system was good to go and that I knew how to work the system in different scenarios. This is my first year with Marlo and I am happy with my decision to go with them.
Jeff and Chris did the start up on my system today and they did an excellent job. I was notified when they were on their way and they were extremely polite and courteous upon their arrival. They were knowledgeable and professional. I appreciated the way in which they answered all my questions and how quickly they were able to get my old system up and running. Thanks guys! I have been with Marlow for 25 years now and I stay because of the great service and friendly staff.
Dustin was awesome! Thanks for taking care of my sprinklers quickly and hassle-free!
Jeff was very professional with his work. He was very respectful of me and my property, and was willing to answer all of my questions. Thank you.
Great company and very flexible. I had my schedule wrong multiple times for my appointments and they adapted very easily. The office staff is always polite and friendly.
Excellent Work!
I spent $420 on July 10 to have my irrigation backflow preventer replaced. The law requires that this system be tested when it is removed from the line and replaced. I spoke to the manager at Marlo, she argued with me stating I need to pay extra to have a system that they just installed tested (which should have been done at installation. She stated that the system needs to be tested each season which the township confirmed is not true. After arguing with me she reluctantly agreed to send the compliance paperwork to the township. The township has sent me another notice stating that my system needs to be tested and confirmed that they received no paperwork from Marlo. I cannot do business with companies that take advantage of veterans. Most of my subdivision has lawn sprinklers and Ive shared this experience on my HOA Facebook page
Great service and left the yard looking better than before.
Zakk arrived at our house today to test one of our sprinkler heads that we were concerned about. He confirmed it was broken and replaced it. Zakk was very professional, friendly, knowledgeable, and thorough. He answered all of our questions and the work he did was excellent. Thank you very much Zakk and Marlo.
Update: They have not returned paperwork with Saginaw Township and are not on the list of certified backflow testers. Gave them my credit card over the phone for backflow testing. That was over two months ago in July. I was told theyd have someone out in two weeks. Then I called back the end of August and once again, they said two weeks. Just called on September 16 and they said two weeks again. They claimed they returned the paperwork to the Township but thats not what the Township says. Maybe they told the Township two weeks.
Marlo hands down is the best! Zakk showed up on times introduced himself & explained what services he would be providing. Upon completion made sure to tell us everything that was done was very courteous & professional.
Good job, thanks Dustin
Dustin was knowledgeable about our needs and provided fast and friendly service! Added sprinkler heads and adjusted the balance to compensate for same, leaving the area looking the way that it did before the service call which is a plus.
Marlo was so easy to work with and they did such a great job with the install. They could have really trashed my lawn and throw seed down, but instead they saved the sod and tamped everything down, then raked all the excess dirt back into the grass. It was like they were not even there. Everyone was friendly and was there to get the job done, and done right. I was referred to Marlo by a reputable Saginaw business and I can see why. Thank you Marlo!
Great service today from Bill P and Marlo Sprinkler. Appointment scheduling was easy. Was notified by text before arrival, was on time and service was completed promptly. Highly recommend.
Bill came again to my house to turn on my sprinkler system....like last year, he was on time, polite, professional, and thorough!!! He went over my area that needed to be repaired and walked me to each area then told me what needed to be fixed!!! He is honest and then moved forward and worked very hard and put my lawn back together and even seeded the areas!!!! Marlo....thank you for sending Bill my way!!!! Love the exceptional service He provides to his customers!!! Thank you BILL!!!!!!!!!!! 10 STARS FOR BILL
Bill Pratt was an excellent technician. He was able to correctly diagnose and propose solutions for water flow issues.
Jay went above and beyond to service our needs.
Bill was polite, courteous, and very knowledgeable! He did a great job with setting everything up and making sure nothing was wrong with the system.
The team got it done. We have 1 acre of grass and the team knocked it out in one day of work. Took two days due to rain but the were quick and efficient.
Dustin did an excellent job checking the system
We had Dustin come out to service our sprinkler system. He was so knowledgeable, extremely helpful, and very polite. So glad that we have Marlo!
Dustin always gives us 1st class service. He took care of our system leak promptly and professionally! Satisfied!
Kaine did a great job on our midseason check. He explained what changes were needed before doing it. He also recommended a new upraded controller. Thanks, Kaine!
Dustin Dewar checked out our sprinkler system today and was courteous and thorough. He did an awesome job. Great company!
Fabulous and thorough service. Kaine annswered all my questions and gave me options to improve my system.
Today we had Marlo irrigation company to come and do the midseason service. Dustin Dewar irrigation technician was knowledgeable, honest, and very polite. I recommend Marlo company to everybody who wants to install and service their sprinkler system.
Excellent and professional service!
Dustin Dewar did an awesome job today. Very professional and thorough. Answered all of our questions and did a great job cleaning around the sprinkler heads. Will always use Marlo for my start-ups.
Had Dustin come out and turn my system on, he moved 4 sprinkler heads, that young man was so polite, introduced himself , conversed ,well and he was definitely a mover. There is nothing worse then wet noodle service:so, 5 stares to Dustin. He said Marlow treats him well, nice to hear a family business that operates like that. Thanks. Jim Brady
We had quick and efficient service with technician Bill!
Waa very happy with the initial install last year (which included Zakk Dewar). Zakk returned for start-up this Spring, and was on-time, prompt, and made all the necessary adjustments at the time of start-up. Been very happy with the professional of this company and Zakk.
Dustin installed a new wifi controller for us and took the time to explain everything. Very professional. Hannah in the office is always on top of things. We ve used Marlo for over 10 years now.
Great job!
Dustin Dewar did an excellent job!!
Such a great company, always friendly, quick to respond and do great work. Zakk Dewar was my service tech today and he was very pleasant and polite. I use this company for our sprinkler system and would highly recommend this company for any irrigation needs.
My husband and I have been with MARLO since 2017 and for good reason! We just had another great experience, this time with Zakk D. who was timely and professional. I also appreciate his patience with me as I navigated a sprinkler system Ive never used before (new house) and asked many questions. Keep up the great work!
Great experience. Consistent and timely service year after year. Bill P. Was thorough and took the time to walk through everything with us. He set up the next visit in the fall with notes and reminders. Appreciate the professionalism and peace of mind.
Dustin Dewar was very professional as I had concerns but the issues I had he explained the reason it occurred and corrected the problem. Excellent service.
Zach came out for start up and was friendly and professional! Great company to work with!
We had some damage to our sprinkler system. Zach showed up on time, was professional, and took care of the repairs. He did a great job.
We have been using MARLO for 5 years now and we can t say enough good things about them. Zakk setup our sprinklers today and did an excellent job. Highly recommend!!!
Zakk started our sprinkler system and answered all our questions, very friendly to work with
Always super helpful! Marlo has done all my sprinkler work since moving here and theyre quick, knowledgable, and affordable. Dustin did a great job setting me up for the spring!
Thanks Zakk Dewar for starting my outdoor sprinkler system. I appreciate you cleaning the grass around all the heads and checking their directions of spray. Thanks for great service.
Marlo is always great to work with. Dustin started up our sprinkler system today and was very friendly, knowledgeable and helpful. The service was quick and informative.
Dustin was awesome. Fast friendly and answered all the questions I had. Great work!
Dustin did an outstanding job in my opinion. He explained everything in great clarity. We would request to have him back at anytime.
My parents used Marlo recently and they were absolutely thrilled with the service they received! The service technician, Bill, was so friendly, professional, and helpful! They highly recommend this company and they will continue to use them in the future!
Dustin did a great job starting up my system he answered all my questions thoroughly !
Bill Pratt was here this morning to start up our system and he did an excellent job! He took the time to make sure I am up-to-date on how to use the app on my phone, and Was very determined to make sure I felt comfortable with it. Gave me his card and told me not to hesitate to reach out if I had any questions or problems. Thank you, Bill!
Bill P. Was our service technician and did a really nice job getting our sprinkler set up for the season. He was on time and took the time to make sure all of my zones were operating as they should.
Hannah and Bill went out of their way to make my spring service flawless. I had to reschedule and Hannah was pleasant to work with and took care of my last minute request. Bill was my service technician and was prompt, polite, and thorough. Since Day 1, I have felt valued as a customer by Marlo and recommend them with confidence.
Dustin did a fantastic job! Very knowledgeable and thorough completing the job.
This is first time using marlo excellent service was using another company 15 years before trying marlo service tech Jason Gunnell was very good at his job and very friendly
Dustin was very helpful he did a great job
Dustin was here today to turn on and check my lawn watering system. He was friendly and knowledgeable and did a very good job! Thank you Dustin, and thank you Marlo!
Zack was sent to start up my system this year. He had to replace o e of the underground controllers that was faulty. This young man was extremely polite, professional in all aspects and did a complete and neat job from start to finish. He had an eye for detail and it showed in his work ethics. He has no problem having me watch o er his shoulder as I was curious to see how things functioned. Thanks Zack for taking care of my system this year, it was great getting to know you. You are a true Blesding and credit to the Marlo Company!!
Dustin was very attentive to our needs and completed opening our sprinkler system exceeded my expectations! Great company and customer service!
Dustin was very friendly and knowledgeable. 5 stars !!
Zakk came out today to get our sprinklers running for the season. He was quick, thorough, and kind! It was a pleasure to work with him.
Dustin great young man. Answered every question. Suggested newer items to be installed. Took his time to ensure everything was workable. If I could request him back to my home, I would. Thank you
As always Marlo was on time, courteous and professional. I have been using Marlo for over 10 years and I wouldn t use anyone else. Zakk did a great job and was very knowledgeable.
Zakk did a great job opening my sprinkler system. Glad to use Marlo every year for opening and closing my system.
We had Zakk perform our startup for the season at Medical Arts 3. He was thorough from start to to finish. Replaced 5 damaged sprinkler heads in a timely manner and were all set to go for another season. Thanks again Zakk !!
Thanks for the great service getting us up and running.
John was very professional and helpful with our spring sprinkler maintenance!
Great employees
Zakk was very polite and did a great job setting our sprinkler system up for the spring season - Marlo always does top-notch work and is a great value!
Alec was very knowledgeable, professional, and worked very efficiently. Would recommend to anyone looking to take care of your sprinkler needs
Zak was my technician today. He was very professional, friendly and knowledgeable about my sprinkling system. He even took the time to explain where all my zones were. Great representative of Marlo and their services.
Very professional. The crew did quality work, and the sprinkler is top notch. I would highly recommend this company.
John was exceptional! Starting the irrigation for the season had some challenges this year. John tackled them all and we are up and running. John will always be our first call for our irrigation needs.
Great company! Friendly, professional techs and always on time! Jason and Stephen are extremely knowledgeable and helpful. They explain everything about your system and why they do what they do! Highly recommend!!
Great service visit. Prompt, good communication, great professionalism.
Zakk was excellent, professional and thorough! He had a positive and friendly attitude throughout his job and we really appreciated him!
Alec was fast and efficient, as I have come to expect from Marlow. Very good job.
Quick, friendly, always very thorough. Id not let anyone else service my sprinklers.
Very professional young man that comes to my home open and closing water system never fails me yet hes a great person I recommend him to come to your home and do the work
Moved into a residence previously service by Marlo, Bill came out and checked the system, provided guidance on how the system works, and tips for maintaining it long term. Sandy in the office was also above and beyond when I reached out for service. I would recommend Marlo, no questions asked.
Zack did a great job!
Marlo has been phenomenal with their work. We had them out twice, once to turn the sprinkler system on, and another time to fix the work done by a different company. Both times they have been right on time, friendly, and pretty quick at getting the work done. Highly recommended!
We were extremely happy with every aspect of our experience with Marlo. They came out and created a sprinkler system to meet our specific needs, arrived on time, were respectful of our property, and followed up to make sure we were satisfied. We will highly recommend this company to family and friends in need of sprinkler systems!
Brittney, Sandy, Hannah and Caleb are a pleasure to work with. I m looking forward to having sprinklers soon! Update: my sprinklers have been installed. Caleb, Curtis, Kaine, Zack, Dustin and Steph did an excellent job. They are very friendly, courteous, and patient with my questions. They are to be commended. I highly recommend Marlo for your irrigation needs. Great employees and outstanding service.
They were a pleasure to work with. The receptionist was very kind and accommodating . The service tech was professional ,efficient and kind . Hands down the best sprinkler company Ive worked with and they are the 3rd . And very reasonable ! Positive
Steve and Bill were awesome. I appreciated their expertise and how friendly they were on the job.
They really know what their doing. So Hard to find irrigation companies to work in Oscoda. They were reasonably priced coming from Saginaw. I got my system updated with more zones and hooked up to city water. It was exclusively hooked up to well now I have both when we ll gets too low. Have best lawn on the block.
Cost to much!!
Recently our irrigation system needed maintenance, and Alec come out the same day to help. He was not able to complete all of the job on that day so he came back early the next morning to be sure our system was up and going. He is very friendly and efficient. He worked quickly to help us and is always very professional.
Always professional...
Recently use this company for irrigation repair and startup. The technician John Williams was personable and professional. It was obvious he cared about his work. I signed a continuing service contract after the repair. This company is highly recommended.
You could not even tell that they had installed a sprinkler system in my front side and rear yards. They were constantly asking me questions to make sure I was pleased with everything that was being done during the installation process. You can tell this is family owned and run business is not no fly by night sprinkler system company that like I had before.
Overall I would give Marlo an A+. From the quoting process through the install everything was great. Mark did a great job explaining things to me while he quoted the work. Between the quote and the install Hannah answered all my questions and worked around my schedule. The install was great and the tech explained the system very well. Overall very satisfied and would definitely recommend Marlo to others. Thanks for a great Job.
Jay is always very professional and very trustworthy.
We have used them for years and always had excellent service. Jason , who is the service guy that comes to our home does an excellent job but what I really want to share is that he always shows up with a smile and ready for work even when it s raining. He knows exactly what to do and explains everything to us. He s a gem and a pleasure to have service our account.
Outstanding service from Marlo. From the office people through the service department. Felt I have been dealing with a true professional company since starting business with them last fall. Eric my Tec is second to none. Outstanding service and professionalism last fall and this spring. Very thorough and knowledgeable of the job along with explaining. He is a real asset to the Marlo company. Honest and integrity goes along way. You have created a true loyal customer.
Truly above and beyond Jason and the Marlo team have been great. Always respectful and friendly. Jason even used some of the left over sod from repairing the sprinklers to cover up a hole my dog had made. Truly above and beyond what he was here to do. I m glad I switched to them.
As a landlord who doesn t live on site, it can be challenging to schedule repairs while accommodating your tenants. While looking for a company to complete a required modification to the water valve where the water comes into the building, I was given a few names of companies to call, with Marlo being one of them. Not knowing any of the companies personally, I just began going down the list. My second call was to Marlo, where I was met with a happy personality and a willingness to provide the service that I was requesting. I am not joking when I say that every single person I have spoken to at Marlo has been amazingly helpful and pleasant! Through email and phone communication, the job was taken care of efficiently and effectively, at a reasonable price point! Throughout the process, the individuals at Marlo communicated everything, from initial scheduling to calling me to let me know that the technician was on his way but was running slightly behind due to a meeting that ran late the technician still arrived during the stated 30 minute window, and when my tenant didn t answer the door, contact was made with me and I ran over to let him in. I thought the technician might be a little salty because of the 10 minute wait it took for me to get over there, but I was met with smiles and a kind gentleman asking how my day was going. This company is super accommodating, highly professional, and easy to work with. I will most definitely be saving this company in my phone, and will reach out with any future needs. Oh, and if you are wondering about the first company I called I m still waiting on a call back. It s been well over a month so I m assuming they will get back to me any day now
Our irrigation system was damaged when 3 area dams failed and our home/property was flooded in May of 2020. This spring a very knowledgeable friend recommended Marlo Irrigation Company in Saginaw to us. We set up an appointment with Marlo to convert from our lake watering system to city water. John Williams was the service technician who performed this system change. John was very knowledgeable, professional, and courteous. We had multiple breaks in our water lines as well. John was able to do the conversion as well as make these necessary repairs. Thank you, John, for your hard work (especially during the heat and humidity) to get our system back in working order.
I was Happy to pay Their high prices because I expected a different warranty The warranty is useless it is only 30 days and it is only on the service call Any labor they put you ll be charged for I did not see Value in their High prices since they did not value the warranty will never use them again
We just had our sprinkler system installed by Marlo today and let me tell you, they were amazing! They were on time, very courteous, professional, and thorough. You can hardly tell that they were even here and they even put down grass seed on the spots they werent able to fix with sod. We are so anxious to see how our yard looks next summer!! We plan to hire them to come back when we expand our back yard to add more lines. The app they use to manage all the zones is very user friendly!! I didnt know anything about sprinkler systems and after they left I feel very confident in my ability to tweak the setting if need be. Thank you again Marlo!!!!
Nice people. Vary professional.
MARLO Sprinkler Service has always provided excellent service! When they open my sprinkler system in the Spring they dig-out dirt and debris with a special tool to clean all sprinkler heads. As well, they warranty their winterization unlike other companies. All employees are professional, experienced, and friendly.
Top notch from the customer service to the work done. Will highly recommend to anyone!!! Thank you!
Really excellent service, the staff was amazing and friendly. If you need anything done call these guys.
We had a total kitchen remodel and are extremely happy with the outcome! The project did take a little longer than expected but it s beautiful! The workers were extremely friendly and easy to work with! Thank you all for your outstanding workmanship ! We will be having Marlo do future remodeling for us!
Ive been with Marlo since 1997 in Flint. Im currently residing in Saginaw Township and have always received excellent service, I would recommend them to family and friends. Thank you Marlo !
Fantastic experience! Great staff, upfront pricing, great correspondence with email. 6 stars for me.
Excellent service, friendly office staff, knowledgeable techs... everything about Marlo Company is the embodiment of professionalism! I especially love the fact that they offer WiFi controllers now, so they can take care of all my water management needs remotely from their office. Totally saves me time, money, and the burden of making sure my equipment is working properly. I would highly recommend them to anyone interested in installing or servicing a sprinkler system! GREAT company!!!
I used Marlo Company to replace my old system for my business. It was constantly breaking down, and since Im right on Bay Rd in Saginaw with high visibility, I wanted the lawn to look good. They did a great job and this is the best my grass has looked. When I found out they had Wifi controllers available, I called them back to update my controller that was only a year old. Love it!
From start to finish they do a fantastic job !
I took a break from office and was waiting for the lawn service guy to arrive sometime after 3pm. After waiting until 4:30pm, I called them and they reconfirmed that someone will be there anytime. 10 minutes later they called me and asked me to reschedule to some day next week! Total waste of time.
Service is fantastic. Payment terms can be a challenge. I just got the bill in the mail 10/11 for a date they note as 10/5 with a 10 day payment term. Very good at understanding the concerns with this and our discussing it.
The tech that came out today was great. Very professional and personable too. He made sure to step down the 12 Mist Heads And also gave enough time for my MPR Zones to be blown out correctly. He also made sure to take care of my neighbor, who has a booster pump and came over and asked me when he had a question. I highly recommend Marlo!
Had an amazing experience with this company last year. The service tech and office staff was outstanding. This season Had an interaction with this company were we had some slight communication errors, but the office staff was friendly and accommodating. Ultimately Marlo made the situation right and replenished full faith and confidence to utilize this company for lawn service. They took preventative and proactive actions to prevent error from occurring aging. Very professional comapany, who stands behind their name and high quality of work!
Great group of people always there when you need them, if its something small and simple or a complete replacement!!
We have 4 properties with Marlo. 2 new installs and 2 already established, so I have experience with them in both environments. Problems are never blamed on the previous installer. Each property is well taken care of with great customer service. Each employee is polite, respectful and informative. I am a person that looks for details and I want to know what is going on with everything. Each worker has no problem with me walking to each sprinkler head to look for problems. They cut the grass around each of the sprinkler head to increase the life of them. I like how they take notes on possible problem areas on an ipad mini. This method makes sure that when the next technician comes out if he/she is different they can easily read the notes and take action if needed. I highly recommend them for new installs and to take care of already established systems.
After 10 years of working with the company that installed our sprinkler system, we had a major customer service breakdown and I went looking for a new solutions. The folks from Marlo were friendly and competent. Exactly what else would a good sprinkler company be? Repairs which were not done with the previous company were completed and maintenance done. Heres the real reason I am so happy... every time theyve been to my house, my wife tells me not only that they were at the house, but also how exceptionally nice they were.