Clients First Landscape Solutions in Rockwall

118 National Dr, Rockwall, TX 75032, United States

★★★★☆
(81 reviews)
Specialties: Landscape designer Drainage service Landscape architect Landscaper Swimming pool contractor

About

At Clients First Landscape Solutions we have a full team of professionals dedicated to providing any service for your landscaping and outdoor living space in Texas, Oklahoma, Arkansas, Louisiana and Florida. We have over 25 years of experience and we know that our clients come first. We thrive on providing our clients with the highest quality service, whether its commercial landscaping, commercial landscape maintenance, extensive commercial hardscape installations and commercial pool construction

Website
cflandscapes.com
Address
118 National Dr, Rockwall, TX 75032, United States
Plus Code
VHR5+G8 Rockwall, Texas, USA
Time Zone
America/Chicago

Business Hours

Monday
8:30 am–5 pm
Tuesday
8:30 am–5 pm
Wednesday
8:30 am–5 pm
Thursday
8:30 am–5 pm
Friday
8:30 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Service options
Online estimates
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating

Photo Gallery

Reviews

4.4
★★★★☆
81 reviews

Most Mentioned

job (25) company (23) backyard (16) beds (9) retaining wall (8) plan (8) fire pit (5) sprinklers (5) drainage (5) emails (5)
5 stars
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★★★★★
November 21, 2024

Nathan Ford at Clients First Landscape Solutions is an exceptional account manager! He’s incredibly attentive and always quick to respond to any questions or concerns. Nathan’s professionalism and dedication to providing excellent customer service are truly impressive. It’s clear he takes pride in his work and genuinely cares about his clients. I highly recommend Nathan and the entire team at Clients First Landscape Solutions for their top-notch service and reliability! Keep up the great work, Nathan!

★★★
August 25, 2024

My experience started off great. We exchanged a few emails. I shared details about what I wanted. The discussion went pretty smoothly in the beginning. After getting the proposal, I asked if they could explain to me what some of the line items were. I didn't receive it. I also thought I was going to get photos of examples of things and some kind of sketch of what my backyard will look like. I didn't receive any of that. I trusted the company, so I just remained patient. A good chunk of time went by before anything got started. I'm pretty patient and understanding of times when work needs to get pushed back for some reason. There were some huge delays for this project. Not a big deal for me since I wasn't losing money on anything. The main reason why I'm putting 3 stars is because of how unorganized things were. The person I was in touch with stated a lot of things that'd be done that just got looked passed upon. Communication was unclear. Most of the quality of work was good. Some of it I felt like could have been better. Currently, there's a bunch of weeds and grass growing through the granite they laid over on top

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★★★★★
June 13, 2024

I had an absolutely amazing experience with Clients First! The communication was excellent, and our initial consult went very well. They responded in a timely manner and did a great job at answering all of my questions and helping to come up with a design for my backyard that matched with what I was wanting even when it was hard for me to verbalize. Jack was very thorough and did a great job at staying in touch the entire time. The crew was excellent and respectful. They completed my backyard renovation in a very timeline manner and I'm so in love with the final result. I will use Clients First for any additional landscaping projects. I highly recommend using them!

★★★★★
April 2, 2024

I used Clients First to renovate my front yard. Let me tell you, this was a premium experience. Jack Easby was prompt and provided overview and guidance from ideation to completion of the project. The pricing was more than fair and lined up with expectations. Jacks team, led by Project Foreman, Fuentes, was completed without issue. They communicated timelines, were prompt daily, and got this done quickly and to a high standard. I love my yard, and would absolutley recommend Jack and his team. If you are in the market to get some work done, whether its a full reno, or a small project, give Jack a call. You won't regret it.

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May 11, 2023

I used this company for a complete overhaul of my front landscaping. When the work was completed, I voiced my skepticism about the size and quality of the plants and their placement but was reassured that it would be fine. They were basically twigs that they planted that were supposed to be my base landscaping. They completely washed away with a couple of good rains. Nearly everything was gone. I called them, they came out and quoted me another 12k to get new plantings in. I have sent multiple emails to them with no answer. I have since hired a reputable company and they have done an outstanding job. CF is a horrible company that doesn’t stand behind their work. I am surprised they are still open for business. The business reply is an outright lie. These plants didn’t die back, they are gone. The pictures speak for themselves. And as for as crediting me for the plants, there was zero credit. Of course, I wanted more, I got nothing. They have not emailed me back either so I’m not sure where they are getting these reviews from. Possibly friends, family and employees. I never write reviews but since I received no reply to emails, I decided to go another route.

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★★★★★
February 17, 2022

We couldn't be happier with new landscaping. We hired CFL to completely redesign our front beds and replace plants in our xeriscaped backyard. From our initial consultation to the final result, Zach and the team did an excellent job. The bid was thorough and captured our requests, adjustments and support with HOA approval was handled immediately, the design was lovely and the work was done on time and with a focus on quality. CFL wasn't the least expensive bid we received, but engaging with them was well worth it. The pictures don't adequately capture how beautiful the work is, and we can't wait to see what it looks like when the plants mature and grow in fully. Highly recommend!

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★★★★★
February 1, 2022

There is a somewhat well known phrase about quality of work: "Quality is NEVER an ACCIDENT". That is probably the best I can describe the craftsmanship, finish and detail that the team at Clients First Landscape Solutions provided for this project. A little background: In 2014 I built the house I am currently in and when my wife and I closed in 2015, the backyard was a little "blah" (see the two pics of the empty backyard). My wife and I have always envisioned of putting something back there but never could come up with a suitable plan. Let's fast forward to November of 2019 and we toyed with the idea of having another company come out and redo our backyard after losing the grass you see in the first two photos due to improper slope, grass not rooted, flooding; you name it. The backyard was a mess. In 2021, we took a good look at doing this project agYou ain, and after some research and deliberation, we decided to go with Clients First. From the initial meeting with Zach, where he came out and looked at the backyard and came up with a solution to solve a major water issue, to coming up with a design that my wife was happy with to allowing me to pick the finishes and assist with landscape lighting placement; every part of this project was crafted as a partnership and the installation teams came in and masterfully put this gigantic puzzle together. You don't know how small your backyard is until you see a drawing from paper come to life but the fact that we were able to take up EVERY SQUARE INCH of this space is a testament to what kind of work and craftsmanship Clients First is all about. We've been over the moon about this project and as it started to come together, we become more and more excited at seeing our "plan on paper" come to life. If you are looking for an Outdoor living space to be built in your small backyard, not only do I highly recommend Clients First as your FIRST choice; I recommend them to be your ONLY choice. It's the details that make projects like this come to life and you will not find a company that will work harder at making your dreams come true in your budget than Zach and his team. On behalf of my wife, I cannot thank Zach, Jose, Ross and everyone who have been a part of this wonderful journey. This is a destination backyard that dreams are made of. And Clients First DELIVERED on this dream.

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★★★★★
April 25, 2017

This is our second experience using Zach and Client's First Landscape Solutions. Once again they exceeded our expectations. I wouldn't hesitate to hire them again. I give Zach and Client's First my highest recommendation. They did a great job breathing new life into our landscaping and wee can't wait to enjoy our space this summer.

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★★★★★
Verified Reviewer
December 23, 2024

We have had nothing but an amazing experience with CF! They are so open with communication and helpful. Highly recommend them :)

★★★★★
September 23, 2024

I ve known the owner Michael for over a decade. Hard working trustworthy man looking to do good business. Highly recommend.

★★★★★
July 23, 2024

We use Clients first at a few of my condo communities, and they have been great since coming online. There has been DRASTIC improvement in the landscaping at both, and Nathan is always willing to help and meet with myself or the board so everyone is on the same page. Thomas is fast at getting proposals out for communities and great at explaining them to the boards if they have questions. Highly Recommend.

★★★★★
Verified Reviewer
July 23, 2024

These guys do a great job keeping up with our community, everything Ive asked gets done in a timely matter. I would highly recommend.

★★★★★
Verified Reviewer
June 23, 2024

Jack with Clients First landscape Solutions did a fantastic job with our backyard project. The team arrived on time each day and completed their work on schedule. We highly recommend Clients First Landscape Solutions for your next residential or commercial project.

★★★★★
June 23, 2024

The team did a great job as expected based on past experiences with Clients First. From my initial request for services through completion of the work, everything went smoothly.

★★★★★
May 23, 2024

Jack and his team were amazing and my back yard is turned out exactly as we wanted!

★★★★★
April 23, 2024

We hired Clients First Landscape Solutions to design and install landscaping around our outdoor patio and spa area as well as set stones around our front yard planting areas. We love the project landscaping and could not be more satisfied. Johnathan was our main point of contact and worked with us throughout the whole project. He communicated with us during the whole project asking if we saw any issues or concerns and likewise, he came to us when they ran into an unforeseen issue. The field team was great and consciences. Anyway, we absolutely love the stone that Johnathan picked out for our front yard planting beds. The stone compliments our home brick/rock. We also particularly like the plants they put in around our spa. Again, those accent the spa area and create a secluded feel to the spa area. Johnathan did a final project walk through and we identified a few things his crew could fix/improve. This was not an issue and Johnathan certainly cared about the project quality. I do recommend Clients First and will reach out to them for future projects I may have.

★★★★★
January 23, 2024

Clients First has been great to work with. They manage several communities for me and they are always super responsive when we have irrigation needs. Thomas is always so quick to reply to me and meet on site. I wouldnt hesitate to refer them for commercial maintenance or any landscaping projects. Thanks guys!

★★★★★
Verified Reviewer
January 23, 2024

Great design services! Super happy with our pool and landscape install.

★★★★★
January 23, 2024

I hired Clients First to do an extensive front yard landscaping project on my home after a very bad project mgmt and installation with another very well known landscaping and outdoor design company who does work in the Dallas area. I have to say that Clients First was SUCH a positive experience. Jonathan was my lead contact. His professionalism, creativity, and knowledge earned my trust in our very first meeting. Jonathan created 3D renderings of my home and yard, using it to build me a high quality mock-up inclusive of not only my front yard, but his recommendations on a future backyard patio/kitchen I want to build. His estimate was detailed, clear, with prices that were competitive. It was an easy decision to go with CF for the work. When I mentioned, in passing, that my pregnant wife was due in a matter of weeks, he accelerated my project to be installed within 48 hours of signing my contract. I found it incredibly kind. The crew doing the installation were highly professional and competent. The finished project is beautiful. When its time to do other projects at my house, Im definitely giving these guys + Jonathan a call. They saved my yard!

January 23, 2024

I used this company for about a year on a commercial portfolio. They were always hard to get a hold of and I had to stay on top of them to service the properties. I had to constantly send them pictures of overgrown grass, not trimmed weeds, missed entire rows of bushes. When we stopped service, I had to pay a new company clean up fees as this company was not properly servicing properties and they were not performing the services outlined in their contract. I would not use them and not recommend them for a commercial portfolio. They may be fine with residential / landscaping project type work but for standard service agreements, I would steer clear.

★★★★★
January 23, 2024

We were very pleased with the work that Clients First did in our front flower bed. Jack Easby was our consultant and, boy does he have great ideas! He was so helpful to us in telling us how to care for our new plants and even our lawn. Very professional young man who seems to know a lot about his subject. We would recommend Jack and Clients First again to anyone! 5 stars!

Verified Reviewer
January 23, 2024

I would not recommend this company, nor would I ever use them again. Our project was for an outdoor covered arbor and landscaping. It started badly, never recovered, and seemed to get worse as the projects progressed. On the arbor, they didn t start when they promised, didn t finish when they agreed, and kept requesting progress payments when none were warranted as very little progress was being made and not required by the contract. They did not fulfill contractual obligations of a gas firebox, installed a cheaper electric insert instead without consent, a model of which the manufacturer doesn t recommend for outdoor use, and still expected full payment for the gas model in the contract. Subcontractors were constantly showing up unscheduled, unannounced, and unsupervised, on weekends sometimes, not knowing exactly they were supposed to be doing forcing me to manage the project personally. (Overall, we are generally pleased with the result, except for the firebox.) The landscaping was even more frustrating. Again, no adequate supervision led to multiple corrections having to be made, and it is still wrong. They don t even honor their inadequate 6-month plant warranty in their contracts. The choices they made for the walks were ill-advised, and the bed preparation was sub-standard at best. We really dislike the result, especially considering the cost incurred. The entire process was an awful, arduous expensive endeavor that we regret undertaking with Clients First. Addendum to owners comments: There is no fire hazard to installing a ventless gas fireplace insert in wood framed outdoor wall. These inserts are installed in dry wall inside houses all the time, especially in bathrooms. with no fire hazard. And your solution to this risk was to install an electric one not recommended for outdoor use?? You also state your framer and electrician recommended the electric fireplace insert. Who did they recommend it to? Certainly not to me, they just installed it and hoped I wouldnt notice. There was no recommendation or discussion with me at all in advance or afterward. The only reason you installed this was motivated by profit. Your sales rep kept whining about how you werent going to make any money on this construction, and electric inserts are much less expensive than gas ones that the plans and contract clearly called for. You ran a gas line to fireplace, the plans from the outset called for a wooden wall and gas fireplace insert, that never changed. Why did you just discover this potential fire hazard at the end or construction and never discuss it with me? The discount we agreed to was $1500 on the $3000 in the contract. And Id still rather have a gas fireplace, an electric one with provide no warmth whatsoever. Your sales rep did come out and replace one plant when the final check was delivered. Unfortunately, there were several plants that he agreed needed to be replaced under the warranty at this time. I was told the nursery you get your plants from were out of the ones needed and it was implied that they would be replaced later. To this date, they have not been replaced, violating your flimsy warranty.

★★★★★
January 23, 2024

We worked with Jonathan Moore who was very professional. He listened to our needs and came up with the perfect landscape design. We feel like we are living in a new house. We can t wait until the spring when everything gets completed and plants begin to bloom. It was a pleasure working with him.

★★★★★
January 23, 2024

We are glad to have come across Clients First for our landscaping needs. A very impressive group of people who worked diligently and carefully and they had their hearts in the work they accomplished. We would recommend Clients First to any and all who need some experienced landscapers. Thank you, Johnathan! - Paul and Debbie Bullock. Fate, TX

★★★★★
January 23, 2024

Clients First did a fantastic job of transforming my front yard from a community eyesore to a bright spot with envious curb appeal. Jack Easby of Clients First combined his vast expertise in landscape design with the few ideas I was seeking and transformed my home landscape into something spectacular. Jack really knows his stuff, is a great listener, extremely polite, and was able to work in meaningful changes in order to accommodate my budget. Id recommend Clients First Landscape Solutions to anyone seeking to improve their landscaping to deliver quality service and superb results!

★★★★★
January 23, 2024

From start to finish Clients First were wonderful. The crew s were kind, respectful and hardworking. My family loves the transformation of the backyard.

★★★★★
Verified Reviewer
January 23, 2023

CFL installed a french drain on our property and they did an excellent job. The trenched area was resodded and they did some work on the uneven grade at our gate. I would recommend them highly!

★★★★★
Verified Reviewer
January 23, 2022

Zach was so thorough in his landscape design and really helped my project come together. Chris and Thomas and the guys showed every morning on time and worked tirelessly. The end result is some seriously impressive landscape architecture and my family is loving it! Ive already referred two friends in Frisco to them and will to anyone else who asks.

January 23, 2022

I had them pull out several tall, overgrown shrubs and plant around 22 new smaller ones. They did a good enough job and said the plants came with a 6 month warranty. The plants were all rated to survive at -10° temperatures. The six months were approaching, but I could not yet tell how the plants made the winter. I asked about the warranty and suggested I might need a few plants replaced later. They summarily dismissed my query with act of God verbiage even though the temperature only dropped to 0°. No offer to provide any support, whether or not it is really needed. They charged 3-4 times what the shrubs cost in nurseries. I was somewhat ok with this given the warranty, but very disappointed that they wouldnt follow through. I find this ironic since I read an online article where one of the owners talks about other companies not providing good follow up for concerns and backing up their warranties. They are no different so I cannot recommend them for landscaping services. UPDATE: Per the owners reply I DID NOT say in my email that I would leave a bad review. I mentioned in this review their work was ok, it is just based on value received for the cost which I later decided to share. I do want to correct the 3-4 as an exaggeration of memory....the plant cost was closer to 2.5 times retail. Regardless, outright refusing a warranty that might not even be needed (still hopeful for spring) is not my definition of Clients First.

★★★★★
January 23, 2022

Mike and the team done a great job in our Courtyard, Chris the foreman is a good guy and had the time whenever we needed to speak. I ll be using them again on other projects in the future. Keep it up guys!

★★★★★
January 23, 2022

Excellent work product, professional, clean and accurate estimate. Highly recommended.

★★★★★
Verified Reviewer
January 23, 2022

Very professional and reasonably priced work. The employees went above and beyond to see that all our needs were met in a timely manor. I highly recommend giving them chance to fulfill any of your landscaping needs.

★★★★★
January 23, 2022

Client s First lives up to their name. Excellent customer service from beginning to end. Michael doesn t just say they take care of their clients, he backs his words by actions. I am 100% satisfied with the quality of their work and would recommend them to anyone!

Verified Reviewer
January 23, 2022

Watch out, these guys will quote INSANE prices! Make sure you get other quotes, dont blindly go with these guys. They quoted me a project were nearly two times the cost of the other professional paver/hardscaping companies for the exact same job. The salesman was definitely trying to scam the Californians with money to burn in their pocket. Edit: Doesnt seems very Clients First does it if you cant quote somebody a fair market price. Just no bid the job. Dont waste my time and yours.

★★★★★
January 23, 2022

Great job done by Francisco and his team - very professional and he took the time to explain the progress and listen to my many questions - we re really happy with the finished product!

January 23, 2021

Not great to work with. I called to ask about my yard getting leveled and having additional landscaping work done, and their client first approach was not readily apparent at all on the initial call. The woman on the other end of the phone was very rude, essentially looking for an excuse to get me off the phone because I was asking her questions on how they provide their estimates. I honestly think she got the impression that my project might not meet their 2500 dollar threshold (which I believe it would, but wasnt sure how to properly estimate which is why I was calling in the first place) so she was looking to get me off the phone instead of providing service or explaining what they offer or even hearing what my project entailed. An altogether rude and abrupt experience over the initial phone call is not how I expect business to start with a company I plan on paying thousands of dollars for their services. Ill definitely be taking my business elsewhere.

★★★★★
January 23, 2021

Fantastic experience! We had a small retaining wall and drains installed due to years of erosion. Outcome was so much better than I expected and our yard looks pretty again! Zach and his crew were easy to work with and answered all of our questions.

★★★★★
January 23, 2021

Clients First Landscape Solutions is the best landscape company I have ever hired. Timely, professional and stunning results. They were even super flexible and accommodating when we added a bit of scope after all was well underway, like most homeowners do... I dont think I can say enough about how positive our experience has been. Have been recommending them to everyone we know!

★★★★★
January 23, 2021

If you are looking for an all around landscaping solution I have found my go-to company. We have used them for 2 major projects and are never disappointed. Zach was in constant communication throughout the job and has an outstanding crew that shares his enthusiasm. My favorite thing about Clients First is that they will design your landscape project for you. They are experts at this and it shows.

★★★★★
January 23, 2021

Five Stars for Clients First. They did a nice job with a complete redesign of our front and side beds with a look that was quite an attractive alternative to the plantings that were used when our house was built. As importantly, they stood by their guarantees and replaced all plants and trees that for various reason did not survive. They stood by their word and replaced those trees. Additionally, the work Crew headed by Thomas & David are as good as we have had in the 33 years we have lived in Dallas. They were professional, attentive and made sure that we were satisfied with their work. Well done Clients First.

★★★★★
Verified Reviewer
January 23, 2021

This was our first landscaping project (Xeriscape) and Clients First was very flexible with using our design ideas and making any changes before and during the work. The landscaping team was very professional, hardworking, and came to us with any questions or clarifications when needed. We had a good experience and would recommend their services for home landscaping needs.

January 23, 2021

I am not one to write reviews of service companies because I operate one myself. But there are times when the service is so bad and the promises made have gone un-delivered for so long that you must say something to hopefully help others out. Mike W. met with my wife and I about a project that was approximately 20K worth of landscaping and services. They promised to start the first or second week of May, 2020, it was two weeks later but I can excuse that. Weather can play a huge part in their business. During that time my wife and I removed most of the huge shrubs which they had included in their bid, leaving only the stumps to be pulled. Mike said he would give us a credit for that since they would not have to haul off more than 40 yards of plant material. We never saw a credit to say the least. The first week they planted half of the plants and trimmed trees. But all the plants were were delivered on the second day of the job. It was hot, dry and they just stacked them around a tree in the back yard and left them. Oh, they did come one day to water them during the two week period while they were left in the back yard. The second week week the brick mason was here and the plants sit in the back yard, no water, and after seeing them on the ground of drought, I did water them for several days. Finally, they arrived to install the reminder of the plants, a new crew, had no idea what to do, they covered up sprinkler heads, broke sprinkler heads, and yes they planted the two week old plant that were nearly dead. I have been trying to get Client First to come replace plants that did not make it under their warranty program and so far it has been 4 weeks and they have yet to show up. Folks this is not clients first as their name says! USE CAUTION WHEN CONTRACTING THIS BUSINESS.

★★★★★
January 23, 2021

Zach and his teams are great. They built an outdoor arbor for us complete with lights and electrical for a TV mount. Very high quality construction and it looks great. Very limited space was available and Zach drew up the perfect plan for the build out. Highly recommend Zach and his capabilities!!

★★★★★
January 23, 2021

We had our backyard project (Pergola and outdoor living space) done with Clients first landscape solutions last month. I reached out to several companies before I contacted them but no one was as responsive and professional as them. Zach was very helpful all the way from gathering our requirements based on the budget, planning, permitting and execution. The project was managed very well and the crew was excellent (courteous, punctual and great quality of work). Zach was also kind enough to help us with improvisations and changes along the life of the project. Overall, we had a 5 star experience with them and would highly recommend them to anybody looking to undertake any backyard/landscape projects.

★★★★★
January 23, 2021

Zach was an incredible visionary and supervisor. Thomas and his crew communicated their plan and executed it professionally. The crew was polite, punctual, and worked well with our neighbors and dogs. We are very pleased with our beautiful new backyard landscaping and are looking forward to working with Clients First again to improve our front yard curbside appeal. Thank you, Clients First!

★★★★★
January 23, 2020

I recently had some foundation work done on my house which devastated my front flower beds and grass. I contacted Clients First Landscape Solutions to give me a quote and help me with a new landscape design which included a retaining wall with drainage to prevent future foundation issues. Everything turned out beautifully and I am sure I will be enjoying it for a long time. I really appreciated their professionalism. They returned all of my phone calls, emails, and texts, kept appointments, showed up on time, gave me a competitive quote, and completed the work as scheduled. I will definitely recommend them to all of my neighbors and friends.

★★★★★
January 23, 2020

Ive had two pleasant experiences with CFL in the last couple of years- we had a Lueder stone walkway installed as well as a round of river rock to top of beds around our pool. Zach and his team were professional, worked quickly and within budget estimates. We changed scope mid-job to add more rocks on our second job and the team were able to quickly confirm with Zach that they could pick up more rocks at the end of the day rather than coming back for another visit. I recommend CFL without hesitation and will have them back for future projects if required.

★★★★★
Verified Reviewer
January 23, 2020

We had an extensive landscaping project that included a brick retaining wall, a flagstone walkway, river rock, ground cover, underground drains, drip irrigation in the beds, plants in the beds, extending the front porch, and tiling the porch. Whew!! His bid was a bit higher than the others, but I liked his stone work and the variety of expertise he had available to do this job. I am very glad I chose Clients First. The office manager is easy to get ahold of, and is great at handling everything that came up. Zach, the owner, is great to work with. He showed me a retaining wall brick pattern that I just love, and he runs a complex business well. The project team was beyond fantastic. Abel is the crew leader, and he could not have been more helpful to the men and to me. He is calming and reassuring, and he follows through. Esteban is the brick layer, if that s the right term. The retaining wall is SO beautiful!! It exceeded my expectations- prettier than I even imagined it would be. Thank you, Esteban, the brick artist!! Kyle and Mike ran the sprinkler lines in the front and soaker hoses in the flower beds. They faithfully made adjustments to fit the design. It works great! The patio is SO beautiful!! I LOVE it!! I hope to get a picture up so you can appreciate what I m saying. Several families in the area are interested in Clients First. You have to see my front yard- it s SO beautiful! And easy to maintain! I highly recommend them!!

★★★★★
January 23, 2020

Zach and his team did a beautiful job landscaping our home! We ve used them in the past for landscaping around our new pool. We just had them come back to landscape the front of our house and could not be more happy. Zach made excellent recommendations on plants and stone work and it looks amazing!! I love it! The work was completed in the time frame quoted and the crew was so helpful and explained all of the plants and watering needs.

★★★★★
January 23, 2020

We have used Clients First Landscaping for two very large projects to complete a backyard make-over. After seeing the results of the work, we are completely satisfied. They have been great to work with! They are very responsive. When I had questions, they were answered promptly and professionally. I never felt like I was completely in the dark with regard to the project plan, or the status of the work, and at times when I wasn t sure about the status of things, Zach Conti was easy to get in touch with, and responded to both text and voice mail, promptly. The work we had done included a new patio, patio cover, outdoor kitchen, fire pit, a 4 tall retaining wall, a fence, and complete landscaping; including sod. In the end, we are completely satisfied with everything! I ll admit, there were a couple of moments when we weren t happy with some things. However, Clients First responded appropriately. We came to agreement on what it would take to make it right, in a way that was mutually beneficial, and Clients First came through! I think it s important to understand that when it comes to these types of projects, there are always going to be hiccups. It s how a contractor handles those hiccups that really shows who they are, in terms of how well they will stand by their work. Clients First proved to be a great partner, and followed through fabulously on the agreements we made. I would definitely recommend them for any kind of landscaping and hardscape you need built. They communicate, are prompt, and come through to complete the job timely.

★★★★★
January 23, 2020

I can t say enough about this landscape company! Out of four bids, I truly felt CFL was the only company that really listened to my vision with suggestions that were in line with my ideas. They followed through in a timely manor until I was satisfied and the job had been completed. What impressed me even more was about a month after my job was completed, CFL came out the very next day after I called about a sprinkler issue and fixed the problem at no cost to me. I definitely believe they put their customers first.

★★★★★
January 23, 2020

We are very pleased with our landscaping results. Clients First Landscape Solutions was easy to work with, responsive to our vision, and executed a beautiful product. We have received numerous compliments from our family, friends, and neighbors. Thank you Zach and Julio! We will continue to trust our landscape maintenance to this company.

January 23, 2020

After reading the reviews I hired this company to plant seasonal flowers and install grass sod---- However my experience was totally unsatisfactory----the flowers did not bloom and even worse patches of the grass are dead and the grass looks horrible. I have called several times to see how this might be improved and at first they did not return my calls and then finally said that they do not guarantee their work!! I would not hire the company to do anything ever again-----I just totally threw away $1500 for a small lawn that looks horrible!! In answer to your response: The grass sod was planted November 15, 2018 and I didnt expect it to grow until the Spring. I questioned your employees about installing at that time of year but they reassured me that it would be okay. I have been calling your company since June 2019 (over 2 months) because part of the grass was dead and not growing and the woman that answered the telephone said that the salesman would call me back-----but he did not. I called several times with no call back but finally once he did return my call but I was not available but called him back a few hours later -----but he didnt return that phone call either. The flowers were pansies planted 11/15/18 but they did not bloom but they certainly had time to grow!!! In fact I have had pansies planted for several years (by other companies) and they have always bloomed all Winter and part of the Spring. So I do not see that you addressed my issues with your company at all. It sounds like to me that you really do not care about your clients. To show how horrible this company is - when I called the number they gave in their Reply below they said they would call back but they did not. This is the same treatment they gave me for the 2 and 1/2 months when I was trying to get help with my grass not growing in several places. I would not recommend this company. They not only do not stand behind their products and work but are very rude and demeaning.

★★★★★
January 23, 2020

Clients First improved the grading and drainage around our house, and cleaned up a few other issues that were developing. The entire project went smoothly -- from planning to scheduling to execution.

★★★★★
January 23, 2020

I had a great experience getting a thorough design quote from Zachary. I heard from the company very quickly after submitting an inquiry, then Zachary was available to meet me at my earliest convenience. We went back and forth over email quite a bit since our project was a modern build and different from their portfolio of examples. The pricing and timing came back very reasonable. I feel they would have done a great job for us but we ultimately went with another company that had specific experience with modern builds and flat roofs. That said, I would reach out to them again for our next project.

★★★★★
January 23, 2020

I had a GREAT experience working with Zack and the Client First Team. They were responsive, well priced and did a great job. I had to overhaul both my front and back yard. It included removing trees, cleaning and shaping trees, creating new beds and many other things. I would highly recommend them!

★★★★★
January 23, 2020

We had a big project that included a pool remodel as well as a complete backyard redesign. Mike was great to work with and the result was better than we hoped for. He has some great team members that worked hard to get the job done right.

★★★★★
January 23, 2020

These guys did an awesome job for us. Many thanks to Zach and the team!

★★★★★
Verified Reviewer
January 23, 2020

Just finished a long project with Clients First redoing front and back landscaping and patio extension with roof. I can t really comment on pricing because I did something kinda unusual - I had talked with different contractors but didn t get bids from each one of them. You may think that is a silly thing to do but I don t see a point of moving forward if we don t have the same vision. Most contractors I have met with asked me what I wanted then said are you sure? That s going to be very expensive! It was driving me crazy when nobody could really listen to what I want without asking me to check my pocket first. Then, here comes Zach who was able to throw in ideas and elements to give me the look that I am going for. The communication was smooth and easy through out the whole project. His field guy,Julio, always kept me updated on what they were doing. (Yes some days to a point that I felt a little too much ) there were hiccups along the way but eventually they got them corrected and done. Now, I am in love with my little yard and it s like a second living room for me. If I need to pick on anything, that would be the overly politeness of the crew! I am a pretty casual person and it gives me goosebumps every time when Julio calls me Mrs Joyce give me a break Mr Julio! love you guys !

★★★★★
January 23, 2020

Omg! We just got rock beds added to the front and back yard, tree trimming and a rock retaining wall completed. I ve gotten so many quotes and had people come out who were intimidated by us living on a hill. They just never really seemed to know what to do with our yard. Michael came out and quoted us and then a team immediately started work. Clients First not only gave us an affordable quote, but they definitely went above and beyond our expectation. We will use them again! I highly recommend them because they are knowledgeable, professional, efficient and affordable. Thank you guys so much!!!

★★★★★
January 23, 2019

Exceptional job from start to finish. Punctual, professional and quality workmanship. We had a retaining wall and cedar fence installed. Crews were great with great crew leaders. Totally pleased from start to finish. Would highly recommend and use again.

★★★★★
January 23, 2019

July 2017 - I met with several landscapers before choosing Clients First for a significant project. I made the right decision. My experience with them was exceptional from start to finish. Zach was very knowledgeable and responsive from quote to completion, and their team did an excellent job executing our project. They engaged us regularly about our preferences and were extremely responsive to any minor concerns we had. In the end, we got exactly what we want and the work looks great! The company truly lives up to their name. Our project included the following work: - concrete pool deck & path replacement with paving stones - retaining wall rebuild - stone wall tuck pointing - flower bed edging replacement - back fill and leveling of yard - sod replacement - crushed granite path installation along fence line. I highly recommend them for all of these services! --------------- June 2018 - I want to update my previous review, because I had a settling issue with the pool deck pavers Clients First installed last July. I contacted Zach to let him know about the gaps opening up between the pavers and the cracks in the stone border mortar. He immediately responded that it was covered under warranty and provided me with a time frame for his team to repair it. They came out, added re-bar and concrete to the foundation to prevent future shifting and relaid all the pavers. Couldnt be happier with the responsiveness and workmanship. Many companies are quick to respond to problems when money is on the line, but this is one of the few Ive worked with that cares about their clients when there is nothing to gain financially. Couldnt be happier!

January 23, 2019

I scheduled an appointment a few days in advance. The day before my appointment they called to reschedule because the sales guy needed to take a commercial client meeting. I rescheduled for a week out. This time they called 45 mins before my appointment to reschedule again. This time I declined. I committed my schedule twice for them with nothing to show for it. I wasn t willing to take the risk of hiring them.

★★★★★
January 23, 2019

I began the project to put in a flagstone patio on my own and pretty quickly got in over my head. I called CFLS to come out and give me a quote to finish out the job with the materials that I had purchased. We had a tight timeframe because we were hosting a party and needed it to be done by then. It became apparent that the materials I had purchased were not sufficient for completing the job. They came up with an alternative solution and knocked it out within our time window. The patio looks better than I imagined and it has been a wonderful addition to our backyard!

★★★★★
January 23, 2019

Clients First Landscape Solutions did my neighbors yard, and I loved it so much that I contacted them for my own yard. Zach met with me 2 times to make sure everything fit my budget and vision. He has great modern taste, and the yard is exactly how I envisioned it. There were a few bumps along the way that led to my yard taking longer than expected to be finished. Zach made sure to send guys back out to fix anything that I wasnt satisfied with. Great service and commitment to customers!

January 23, 2019

Very Poor customer service. Owner threw a fit when I asked for a sketch of the installation they were going to perform. He told me that s not what we discussed previously. Wow. Never saw that coming. Refused to provide a sketch and am now going to take my business elsewhere. Client last customer service. I have to wait for a week to get my deposit back as well. Hope others don t face this lack of professionalism.

★★★★★
January 23, 2019

These guys do great work and have real creativity to their designs. Their install crews are true craftsmen and it shows in their work. They have a knack for blending landscape and hardscape to create a cohesive outdoor living experience.

★★★★★
Verified Reviewer
January 23, 2018

Zack, Mike, Tommy & the entire Client s First crew did an amazing job on our backyard. Our 1968 North Dallas back yard had become dilapidated with considerable shade, little grass and massive drainage issues. We sought a landscaping company that could solve the drainage issues, install some hardscape, update our sprinklers and turn the shaded, no-grass dirt into a forest oasis. We had discussions with many landscaping companies, but then we found Clients First. After meeting with Zach he sent a bid to us within 2 hours. He worked with us to make adjustments so it would fit in our budget and the result is a great back yard at a fair price. We had our old concrete partially removed then a Pennsylvania Blue Stone patio overlaid the remaining concrete. Next to that they installed a french drain as well as one on the opposite site of the yard. Over that french drain a dry creek bed was laid. In the center of the yard they poured a new concrete patio for a fire pit area with poured concrete steps leading out to it and around the side of the yard integrating to the dried creek bed. In addition, they installed new sprinklers converting the old system to a water-conserving, drip system. Throughout the process they communicated and collaborated on every detail. They began on time, every time, always respected us and our property. There were a few unexpected hiccups which were addressed right away and solved to our satisfaction. For example, on the day of the concrete pour, they werent able to start as early as planned, but still poured that day and stayed till 9 pm to smooth the pour. I have nothing but praise for Clients First Landscaping. They are returning this spring to do the planting in the back yard and remodel our front yard as well. I would hire them again in a heartbeat and recommend them to anyone for any landscaping project large or small. They really do put their Clients First.

★★★★★
January 23, 2018

We have worked with Zach and Clients First on three projects over the last three years and have been completely satisfied each time. They have done back yard landscaping, concrete work, and most recently, they completely redid our front lawn in a single day, which included completely removing the old grass, leveling the ground, all new sod and a sprinkler system check and adjustment. I didnt have to do anything but write the check. Because of my bad back I can no longer handle projects like this on my own, so Ive come to trust CF because I know they will handle all the details and do it right. There are very few other companies I feel that way about. Some people I know will hire their lawn crews or I-know-a-guy-who-knows-a-guy for landscaping projects, and they are cheaper, but the work is never as good or as inclusive. Zach is great with communicating and following up after the job. Everybody Ive met at Clients First is a pro and they work very hard to produce excellent results.

★★★★★
January 23, 2018

Clients First Landscaping Solutions is a very professional, and reliable company with a high standard of customer satisfaction. I was wanting a complete front yard and backyard landscaping renovation...I also had a fire pit/paver project in the works with a different company. From the initial phone call to Clients First, Zach quickly got me on the schedule to come out and provide a proposal. This was impressive as one company I contacted never returned my calls, another came out but then didnt provide a proposal or return calls, and yet another did provide a proposal but was a little out of the budge. The fire pit/paver company was also slow to respond to numerous phone calls, even when I told them I would use them for the job! Zach was so efficient in providing a landscaping proposal that was within budge and looked great on paper, that I asked him for a fire pit/paver proposal which he also provided on the initial visit. Long story short, I went with Clients First for the fire pit/paver project because of Zachs responsiveness. Zach is also very reliable. He does what he says he will do. I could rely on him to send and revise the contract, and start the project on the given date. Clients First did an outstanding landscaping job! The design that Zach provided on the initial visit looks even better than on paper! He has a great eye for design, colors, and plants in the landscaping. He also suggested a cedar post for the front, as we needed ours replaced, and it looked so good with our cedar shutters that we ended up asking Clients First to stain the shutters (as the lower half was faded due to the sprinklers.) The fire pit/pavers also turned out great! The fire pit/pavers are the correct size, and the design looks good. A good rapport was established right away with the site supervisor, Travis. Travis provided updates on what he was doing each day and how long it would take. He listened to concerns, and answered questions. He provided very good suggestions/feedback to landscaping design decisions/questions. The crew worked diligently and quickly. They also cleaned up before leaving each day which we, and our neighbors appreciate. Ill be using them again when it is time to build an arbor.

★★★★★
January 23, 2018

Description of work: I had a firepit built and surrounded by pavers, a stone surround on a natural gas grill installed, 6 cedar posts added to my patio and an old grill removed. I couldnt be happier with the work and level of service Zach and his team provided. They started on the agreed upon date and the crew arrived early each day to get started. Abel, Tomas, Estaban and the entire crew are very talented. I asked for minor changes and adjustments to the project as it was in progress and the crew had no problem making these changes. They came back at my request when the project were completed to ensure I was 100% satisfied with the functionality of the firepit. I would highly recommend this landscaping company and I look forward to using them again.

★★★★★
January 23, 2017

We just completed our second round of backyard projects with Zach and his team at Clients First Landscape Solutions. They are amazing to work with and we couldnt be more pleased with the results! They took our backyard from a plain concrete slab to a gorgeous oasis with landscaping, a crushed granite fire pit area and a gorgeous cedar covered patio. The craftsmanship and attention to detail are impeccable, as is the customer service. We worked closely with the team to achieve exactly the look we wanted and they far exceeded our expectations.

★★★★★
January 23, 2017

I had a retaining wall built from railroad ties that was installed by the contractor that built the house. After 16 years it was starting to show its age and needed to be replaced. I wanted to go with something more durable, such as stone, and contacted several companies for quotes on what I wanted done. Unfortunately, the quotes ranged from higher than I expected to extremely high and, in many cases, I was not that impressed with the materials they would use or their approach to building the wall. I had just about given up when a friend mentioned Clients First Landscape Solutions. I gave them a call and Zach came out, reviewed what needed to be done and made the most reasonable quote I had received so far. Most important, his description of how the wall would be built and the materials used impressed me more than any of the other contractors. I decided to give them a try and am very glad I did - the workmanship is outstanding and I now have a great looking retaining wall that should last for a very long time. I would definitely recommend this company to anyone looking to have work done around the house.

★★★★★
January 23, 2017

Clients First Landscape installed a retaining wall (with flagstone steps) and a flagstone patio for us. We are very pleased with the end result! Project was completed on time, on budget, with great workmanship and attention to detail. The communication and professionalism from Zach and the team was first-class. Very polite and respectful crew...always took the time to clean-up at the end of each day and consult me for input along the way. Highly recommended!

★★★★★
January 23, 2016

These guys are awesome and did a TON of work on our property. Stone work and landscaping combined. Both Mike and Zach are courteous, respectful and professional. They also stayed pretty involved with the projects day to day operations which was nice because sometimes you only see the contractor on the day they pick up the deposit check and then at the end to collect the final balance....We will use them for future projects on any outdoor/landscape work.