3 Louis Hebert St, Rockland, ON K4K 1K7, Canada
Winter 2024-25! Sign up as soon as possible. There is already limited spots for a few routes in Rockland residential snow removal. We have the best prices for quality of work.
I've been a customer of Charbonneau's services for two years now, and can only say I've had a great experience so far. Regardless the weather, the family and team have consistently ensured that no snow storm gets in my way! Happy to support local, hard working individuals!
Always a great service, happy to support a family owned business who always go above and beyond to provide excellent service to their clients. Highly recommend. Last year was a heavy snow fall winter and they managed it very well !
Do not recommend these guys for snow removal! There are companies with way better and efficient snow services! They never show up on time! It’s worth paying an additional $25 and getting a company who can get you an all time clean driveway. My drive way is a skating rink because of late snow removal!
We are extremely pleased with Charbonneau Property Maintenance Their services are always above and beyond our expectation. Great attention to details, such as timing, e-mail notifications and on site work. Our busy family can depend on them to have the job done, we appreciate everything they do for us.
*Edited to add update from first snow of 23-24* Amazing and quick service!! So happy with the work the team does. The first real “storm” of the season and they cleaned it all up. The team is incredible!! They are prompt, do an excellent and thorough job, and are super responsive! They send an email letting you know when to expect them which is super helpful. I had to email them about a snowbank that was possibly missed (I think the sidewalk plow passed after they did anll their rounds) and they came right away even after I told them it wasn’t a rush since I knew they had been busy. I am so grateful for their service! Thank you Charbonneau! Highly recommend!
Very poor service. Lower level return for snow blowing once a storm passes really slow to come back. Other companies are back much sooner and more often. Horrible service. I have added Photos showing how bad the service was. We had to Move one car out by pushing and the Shovelled and sanded the whole drive way after line dancing whereby we left at 6:30 and were back at 9:15. They had not come to clear the municiple plow mess by 6:30 They would not come to help at 9:30PM This year when doing the driveway a Double they were not doing about 2-3 feet on the right side. My friends and family complained there was not enough space to get out of the car before the holidays. No change at all when we requested that. Made another request the day before to have the driveway cleared by 9:00. They arrived at 11:30
Have been using their snow removal services for the past few years. Have always gotten great service. When ever I have had to contact them with questions or requests they are always polite and professional. They also have this neat system that sends out an email to notify you what their plan is for the day after a snow fall. In terms of clearing the snow they do a great job and always come back after the city plow goes by to clear the end of the driveway. What more could you ask for! I highly recommend this business! Thank you, Paul
Impeccable service! They always do a fantastic job in clearing our driveway. If you are looking for a professional snow care service, we highly recommend. Couldn’t have chosen a better snow clearing service provider! Claire is the sweetest to talk to on the phone :)
Thank you, excellent service.
Very bad experience with the business owner. He never notified us before coming so that we could clean our yard because we have dogs.
This is our first winter with Charbonneau, and we are incredibly impressed so far, with communication and service.
Excellent service, great job!!!!
Great, clean and efficient service. Have been using this family owned company for a few years now and would highly recommend.
My first year with Charbonneau and I m very, very happy with the service they provide.
Great service and great communications! Highly recommend.
My contract has been canceled the first snow day. Very unprofessional, don t recommend at all.
When I lived in Hammond, they came out of their way (Im a friend of the owner) and removed a TON of snow the city plow pushed in the driveway, blocking my car. It was too high for the push snowblower.
Been using Charbonneau Property Maintenance for a while and theyre always on time and do a great job! Would highly recommend.
Excellent service, one of the best if not the best!
They re always the first ones out plowing and come back multiple times! They also had the best prices when we looked around! They do a great job! Highly recommend!!
Very friendly, punctual, quality work. Would recommend 100%.
Great family owned business that works hard for their clients.
I ve been using their service for a few years now and they still offer the best price and their service is impeccable. I ve seen ppl with other companies still having to plow their driveways to get their cars out in the morning, but mine was always done and I ve never had that issue. 10/10
Charbonneau are the best around! They go far & beyond !!! Even for emergencies they are there for you!!
I highly recomend this company if youre looking for snow removal during the winter or lawn maintenance in the summer. Their employees are very friendly and punctual. Although I had a miscommunication with the company they rectified the issue promptly and provided quality service to ensure they did not loose my business. I was very sad when I had to move away from the area due to work and loose their services.
I called today to get a quote for snow removal and the woman who answered was very rude. Before I was able to tell her where I was located and ask my questions she was interrupting me to tell me they were fully booked. If she would have taken the time to listen I could have explained to her how my neighbor and I literally have a foot between us and they are getting their driveway done. They could have gotten more money for literally a minute more of work with the size of our driveways. Really not impressed with how rude she was and definitely will be letting other people know how unprofessional they are. This is the second chance I give them the first time when collecting payment in March the gentleman for very upset when we were not there so he could pick up the money. He never called to say when he was coming and we were at work.
Nothing but great things to say about all staff. Never had an issue. Always polite, does a great job and very professional. Love dealing with this company and I ve been using them for years!