LawnStarter Lawn Care Service in Rochester

Not a good rating system. The best of the best will rank lower for simply being organized. You also get dinged for rescheduling on rainy days. Again the professionals concerned about quality and organization will get lower ratings.

Absolutely do not use this service. First "pro" showed up in a U-Haul pickup truck. rental with a mower sticking out of the back. His mower broke down, so he left and did not complete the job. Also left his gas can on my back patio. I requested a new "pro" and they sent out another person who proceeded to "mow" my lawn, leaving massive clumps everywhere and missing nearly 2-3" of grass with each pass (hardly professional). Looked absolutely abhorrent and embarrassing. I had to go over my entire lawn with a bagger and the blades lifted to make it not look like a construction site. The second pro cut my grass so short I now have multiple massive patches of dead grass that will require new sod or reseeding from start. What was originally a nice green, treated lawn has been totally ruined using this service. See attached photos.

I worked with this company for a total of 3 weeks and had numerous issues. The mowers were always days late or cancelling jobs entirely. When they did show up, they were unprepared because the main office was not providing accurate information to the mowers about what needed to be done. The one time my lawn was mowed, it was done very poorly.

DeShawn was wonderful! After experiencing random cancelations from other providers, DeShawn helped save the day! Did a wonderful job mowing and was extremely friendly. I hope he remains our provider!

I don't think the rating system is calibrated properly. The rating system does not take into account some intricate details. Therefore, someone could be low rated and receive less assignments because certain variables are not put in place. Other than that, it's a great app.

I have been looking for a lawn service for about a year and found LawnStarter on Next door. They are very professional. My yard looks really great and they trimmed down bushes and did some tree service for me as well. Michael made sure to contact me about not being able to service my yard and then followed up the next day with the yard service. Thank you for the great service , it is greatly appreciated

LawnStarter has done a fantastic job to my property. I couldn’t depend on ANY of the previous independent people who “cared” for the yard. Previous folks would show up whenever they wanted, would not be thorough in their work, but still expected me to pay them for a less than adequate job done. Very pleased with LS and Abuelino’s work! I highly recommend to all!

I am very pleased with the service I have received from James at LawnStarter. Not only did James do an excellent job mowing and weed eating, he also moved my patio furniture and replaced it after the service. I highly recommend James and LawnStarter.