Premier Lawns in Rochester Hills

S Rochester Rd, Rochester Hills, MI 48307, United States

★★★★☆
(27 reviews)
Specialties: Lawn care service Landscaper Mulch supplier Snow removal service
Address
S Rochester Rd, Rochester Hills, MI 48307, United States
Plus Code
MV99+P2 Rochester Hills, Michigan, USA
Time Zone
America/Detroit

Business Hours

Monday
9 am–5 pm
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9 am–5 pm
Friday
9 am–5 pm
Saturday
9 am–4 pm
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park

Reviews

3.6
★★★★☆
27 reviews

Most Mentioned

job (8) price (6) consistent (3) snow (3) spring (3) mow (3) landscaping (3) yard (3)
5 stars
16
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8
★★★★★
September 24, 2018

Earlier this year, I decided that the lawn maintenance for my house was going to be too much of a time commitment for me due to a new work schedule. With the HOA breathing down my neck, I sent out probably ten requests for quotes and information. Finally, after only negative experiences with other companies, I contacted Andrew with Premier Lawns. To my surprise, I was pleasantly greeted by an enthusiastic gentleman who promptly sent his team over the next day and gave me a quote. His price was beyond fair and the lawn is always kept up in great shape and always cleaned up. It was so flawless that I actually forgot about the lawn itself. It was so on time that I never noticed grass ever getting too lawn or it burning. I would gladly recommend this company to everyone in the area.

★★
September 21, 2018

Incredibly unreliable. Two years of service and I continue to have to contact to remind them to cut my grass. The only reason I gave two stars is that the times that they did cut last year they did a great job. This year....complete missed patches (probably because it was 2+ weeks in between cuts by the time they came) and they ran over part of my garden and destroyed pumpkins. In addition, due to the incredible inconsistency at times there was a frisbee or other small toy left (in the foot tall grass) out and rather then pick it up they ran right over it and broke whatever it was. Again was promised to be "the first stop of the day today" due to lack of service yet again and it is now 11:13 with no one showing up and a bounce house being delivered in a mere 15 minutes for a party. Disgusted.

July 27, 2018

Avoid this company!! They did a horrible job (once they finally showed up). I was home the day they cut the grass and was never consulted to determine the property lines or how I wanted it cut. After they cut the lawn and I saw how bad it looked, I asked for a refund - we paid in full upfront, big mistake! I am still waiting for my money back. Original conversation with Andrew was July 7. Spoke to him again on July 17 and he claims he was working on it, and that giving a refund is not a quick process, it's July 27, it definitely should not take this long. We ended up hiring another company (Baker Lawncare) to fix it. They would not even cut it the next week since it was scalped so severely. Do yourself a favor and stay away from Premier Lawns.

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★★★★★
April 11, 2018

Premier lawns did a great job on a residential landscaping project, they were quick, diligent, cost effective and provided me with great advice regarding my landscaping . I also used them for a commercial landscaping job they really delivered when no one else could. They have the resources to get jobs done no matter how big or small. I really appreciate them and highly recommend them!

February 26, 2016

Disappointed. Got a winter service this year since my husband is deployed and my health is not the best. It hardly snow this year. Now we just had a snow storm in Wednesday and Thursday morning. Thursday afternoon my driveway is still not plowed. I called and asked if they would come or I would do it myself. Andrew apologized and said they would the evening of Thu which I was home since kids had snow day. Woke up at 5am Friday to get ready for work, my driveway still not plowed. End of driveway has a 2 feet snow pile that is hard like a rock that I couldn't even break it with the shovel now Friday morning. I could have done this all by myself if I knew they would not come. Thank goodness I have a Jeep to run over the snow pile. Thank you for your great service.

★★★★★
November 8, 2015

Working with Premier Lawn is a great experiment for me.They are reliable, doing a great job, and very fair in price, customer service. They are a finger tip away when you need them or have a question about billing or any other service. I am so happy that I have them in my back yard for the past two years. No worry at all for me, in town or out of town lawn are in great shape.

★★★
June 3, 2015

The owner has very polite when he came by to discuss what was covered in the services I wanted and the price SEEMED fair. Unfortunately, I was not home on the day they came by and half of what was discussed was basically not done, or not done to what we had talked about. Also, I would consider that a spring clean up included edging and a mow, but neither of those things were done. In the end, I ended up paying too much for too little.

May 14, 2014

Was very disappointed that the very nice young man that gave us an estimate for a spring clean up did not fulfill the job. About a third of the job was finished (removal of a bush in backyard and cleaned flower bed in backyard) front and side beds and yard was not touched. When confronted about finishing the job, Premier, decided not to do it...I suggested an adjustment on our bill ( which we already received) and was told that he had to make money!!!!!! and could not adjust the bill.......Will never recommend Premier - I do not think that is very good business sense - The work that was done was substandard and the help seemed to be more interested in their cell phones than doing the job!!!!!

★★★★★
January 23, 2019

Andrew was Great! Worked through the rain and completed by the deadline. Awesome work, Highly recommend, would use them again.

January 23, 2019

If there was a -5 I would use it. This guy is a joke. Realizes I dont live at my house right now so he lies to me about when he mows it. I have my neighbors calling me to ask me if I cancelled my service, but the lawn guy says he mowed a few days ago. Then I drive by and it is about 18inches long...do not trust this guy. See the warning I got from the city when I pay $29 a week to get my lawn mowed.

★★★★★
January 23, 2019

Great company, very polite staff. Needed a fence built. Andrew the owner designed and built and stained an amazing fence. Recommend them for any job big or small. So much more than lawn cutting and snow removal.

January 23, 2018

Horrible service! I canceled my service prior to the new season and they still came out and cut my lawn and are trying to bill me for a service I did NOT contract with them. I DO NOT RECOMMEND Premier Lawn for lawn or snow service. Would give zero stars if that was an option.

★★★★★
January 23, 2018

Great company! Good work and fair prices. Would highly recommend them.

Verified Reviewer
January 23, 2017

Terrible service; unreliable, inconsistent, and no pride in work. Customer service response to random lawn cuts even worse.

★★★★★
January 23, 2017

Cuts my lawn every week at a good price. Andrew is great when speaking with over the phone and in person. Would recommend for lawn cutting or landscaping.

★★★★★
January 23, 2017

A great lawn care company. Excellent customer care and lawn servises. I highly recommend.

★★★★★
Verified Reviewer
January 23, 2017

We have their lawn service and decided to hire them to put up a fence. We are so pleased with it. It looks incredible and Andrew and his crew was great to work with, respectful and kind. They came in on budget and they did it exactly as we asked.

★★★★★
January 23, 2017

Was very pleased with the work done and how it was done in a timely manner and I got such a great deal compared to other companies around Rochester that charged up to 3 times as much.

January 23, 2016

After the most unfortunate experience, if I could give Premier Lawns less than one star, I would! We used them last season without issue, so when this spring rolled around we decided not only to have them return, but our next-door neighbor also hired them as well due to our referral. This season started out horribly from mow number one. Absolutely scalping both neighbors lawns, knocking over our neighbors mailbox, leaving 10 grass shavings on our porches and decks, not clipping in front of landscaping, we have photo evidence for days! We were willing to chalk it up to the dampness of our hilly lawns, but then SIXTEEN days between mows became the norm, and we were only getting cut after both my neighbor and myself called/emailed/text messaged, but never, ever before....and not to mention they continued to blame weather and continued to damage our yards during our very infrequent mows. Well we finally had enough! We instantly hired a new service and have ZERO issues with our very consistent weekly mows, and they have done a fabulous job and never had all of the weather issues that Premier Lawns allegedly had. Using Premier Lawns was not only the biggest headache, but also the most embarrassing referral!

★★★★★
January 23, 2016

Pleased with the timely and professional service. The owner Andrew is prompt and courteous when responding my customized requests and tries his best to get them fulfilled. I have the confidence that his crew will keep up the good work this season.

★★★★★
January 23, 2015

Never had a problem, always great customer service! The team was never late for my weekly lawn care. I would highly recommend it for anyone needing mulch or lawn care services.

★★★★★
January 23, 2015

We use Premier Lawns for a variety of projects that we do not like to tackle ourselves...edging beds, spreading mulch, removing dead trees, etc. They always do a great job at a very competitive price, and they are very professional and pleasant to work with!