Bear Creek Landscaping & Construction in Redmond

903 Redmond-Fall City Rd NE, Redmond, WA 98053, United States

★★★★☆
(112 reviews)
Specialties: Landscaper

About

Bear Creek Landscaping is your trusted landscaping and construction partner in Eastside Washington. With over a deacde of experience, we specialize in transforming outdoor spaces through expert landscaping, hardscaping, and general construction services. Our team is dedicated to delivering quality workmanship and personalized solutions for both residential and commercial clients. Our services include lawn care, irrigation systems, patios, retaining walls, fencing, paving, and more. At Bear Creek Landscaping, we prioritize reliability and customer satisfaction, ensuring every project is completed on time and within budget.

Website
bearcreeklandscaping.com
Address
903 Redmond-Fall City Rd NE, Redmond, WA 98053, United States
Plus Code
J28R+JJ Redmond, Washington, USA
Time Zone
America/Los_Angeles

Business Hours

Monday
6:30 am–3 pm
Tuesday
6:30 am–3 pm
Wednesday
6:30 am–3 pm
Thursday
6:30 am–3 pm
Friday
6:30 am–3 pm
Saturday
Closed
Sunday
Closed

Services

Service options
On-site services Online estimates
Planning
Appointment required

Photo Gallery

Reviews

4.4
★★★★☆
112 reviews

Most Mentioned

property (12) backyard (11) crew (8) results (8) company (7) management (6) irrigation (5) plan (5) wall (5) pay (5)
5 stars
83
4 stars
12
3 stars
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1 stars
8
★★★★★
September 10, 2024

I brought these guys in to replace an old decomposing retaining wall. They did an amazing job! They re-did the footings, and put in large, quality blocks with gravel backfill. The blocks are tiered for strength and visual appeal. Everything is level and even. It looks great, and it will outlast the structure. I will definitely hire them for other construction projects.

★★★★★
July 19, 2024

We can’t praise Bear Creek Landscaping enough. They worked with us through a long process of concepts, design, and decision making on our part, since it involved a new deck and backyard landscaping. Everybody we worked with was fantastic starting with the workers who have been with the company for years, Kyle, who designed our backyard have it become artwork, and Dan who designed our deck. All we wanted for my pathetic prior excuse for a lawn was for it to be removed and replaced with bark, but Kyle had a vision, and it was beautiful. It exceeded our expectations. The deck was a bit more complicated simply because we had trouble making up our minds whether we wanted a patio overhang or not. Eventually ended up with just a basic deck, but we love it. There was a glitch in the process. We chose the deck color based on a sample, and once the process was started, the color really wasn’t what we expected and didn’t mesh with our property. Bear Creek had to remove the deck planking and start over again. Dan, worked with us each step of the way and reworked their schedule to accommodate our changes. (After we realized our mistake, we went to Dunn lumber and actually saw the decking material in place. I would advise people to do that since the sample colors are not always accurate across the length of the board We did have to pay for the different decking, but it was at cost and no additional labor was charged.)

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★★★★★
June 30, 2024

Dan and his crew did an excellent job working with me to remove an existing pond and create a three column water feature. He gave me inspiration and ideas of what would and wouldn’t work, and met me at Rock Mountain to discuss options. He led me in the right direction. He was response to my calls, completed work on time, and even came promptly to replace a faulty pump. He even found a way to incorporate a little house my husband wanted to keep! Dan was knowing easy to work with. I highly recommend him and Bear Creek.

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★★★★★
April 14, 2023

We have been using Bear Creek for almost two years now for all our landscaping needs. Jeff Mitchell has gone ABOVE and BEYOND for us, and it's truly been a pleasure working with him. He is reliable, responsive, personable, and truly cares. Our yard when we first started working with him and his team had so much potential, but we were overwhelmed by where to start. Jeff took the time to listen and understand what we wanted for our home, and really brought our vision to life. He thought about things that we would have never thought to consider (variety, height, etc), and has never left not ensuing we were completely happy with the end result. Words cannot explain how much happiness he has brought us for our yard. Amazing work, and I would highly recommend Jeff to anyone needing their vision come to life.

★★★★★
September 13, 2022

We've been using Bear Creek for a little over a year now and their service, professionalism, reliability and quality is impeccable. I can honestly say they are one of the best trades/maintenance contractors that we've used in the past 10+ years. Jeff Mitchell, our account manager, has been nothing short of amazing to work with. They give recommendations where needed (i.e. irrigation fixes, planter bed work, etc) with no sales pressure whatsoever. In this day and age where quality seems to be slipping a bit, these guys go above and beyond every time!

★★★
May 25, 2022

TL;DR: yard always looks great, but be wary of property damage, monthly cost is higher than others We've been using Bear Creek Landscaping since 2020, and our yard has looked wonderful ever since. However, in the last couple of years we have had ongoing issues with property damage that has forced me to downgrade my review to 3 stars. In 2021, we started to notice that our fence gate started falling apart around the latch, due to how rough the crew was with our gate. We ended up replacing the gate with a new door and brand new latch (with no help from Bear Creek) and have also had to reinforce the latch several times since. In 2022, we also began to notice that our landscape lights would frequently get bumped and require repositioning after nearly every service visit. (Not minor bumps either - lights previously pointing at the greenbelt behind our house would be entirely turned around, pointing into the house, or straight up into the sky / down into the ground). Then in April of 2023 when the spring service resumed, we found that 4 out of 6 of our lights had been completely broken off their mounts by the crew while servicing our yard. We contacted Bear Creek and despite MANY emails and phone calls, it took until August 2023 to get any kind of offer for a resolution. We were told our lights were simply old and rusty and they couldn't be held responsible, but we could pay them $2500 to install new lights. We opted instead to buy and install replacement lights ourselves, making sure to choose the sturdiest ones we could find. Now, after only having had the brand new, sturdier lights installed for barely 3 months, one of the lights has been broken by the crew following their service visit during the first week of December. We have again contacted Bear Creek about this issue and gotten no response. If you do not have any landscape lighting, wooden gates, or other property that could be damaged by a landscaping crew, then these guys do great work. Otherwise I would not recommend them, as they were one of the more expensive companies when we originally evaluated landscapers, and for the price we pay I would expect better.

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★★★★★
June 26, 2021

Jeff with Bear Creek was very responsive and helpful. Easy to work with. His crew did great work and left no trace of their clean-up! I plan to use Bear Creek again.

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★★★★★
June 17, 2021

Bear Creek was spectacular in every way. They finished on time (early, actually) and on budget. Kyle was responsive, extremely knowledgeable, thoughtful, creative, clear, professional and excited. Felipe and crew worked seamlessly together. The result - a spectacular transformation of a space we had just-about let go (ivy, blackberries...generally, nature taking over) into a fresh, elegant hardscape and landscape for our front and back yard we will enjoy for years to come. It feels natural and lush, but not pretentious. We could not have asked for anything more. I would recommend Bear Creek to anyone in a heartbeat. Spectacular!

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★★★★★
June 23, 2024

marco at bear creek is the best, wonderful to work with

★★★★★
January 23, 2024

Replacing a broken light fixture, pruning tree and bushes. As usual they did a great job!!. Thank you. Services

★★★★
January 23, 2024

We use bear creek landscape regularly to maintain and repair our sprinkler system. The engineer is knowledgeable and experienced.

★★★★★
January 23, 2024

We have been working with Bear Creek Landscaping for many years. They do weekly maintenance of our yard, handle all pruning and the sprinkler system. Their design teams also executed a beautiful and complex backyard landscape plan. I couldnt be happier. We look forward to the next phase of completion with redo of our front yard. Thank you to the Bear Creek teams for the caring and detail of our property.

★★★★★
January 23, 2024

We hired Bear Creek for planting some new boxwoods for our front yard, and for doing backyard cleanup. It was overall a positive experience. We enjoyed interacting with Shane, who was responsive, on-point, and went above and beyond to meeting our asks. Will definitely reach out to them for our next yard project.

★★★★★
January 23, 2024

We had numerous items accomplished for our large yard spring cleaning. I particularly want to thank Don who had over site of our project and offered numerous helpful ideas. Secondly the crews that accomplished the project which included terrace walls and patios were extremely hard workers all led by Julio. I dont know if I have seen a harder worker that wanted everything to be perfect than Julio. Because of him, we will be using Bear Creek going forward!

★★★★★
January 23, 2024

We have worked with Bear Creek Landscaping for more than 5 years now, the last 2 years with Ramon as our account manager. Ramon is doing an excellent job. He s a good communicator, very responsive and dependable, and checks in regularly. The maintenance crew, Alexander and Jose, are a pleasure to work with - they are efficient, professional and deliver meticulous work. I would highly recommend them.

★★
Verified Reviewer
January 23, 2024

My townhome complex contracts with Bear Creek for landscaping. I have put a lot of time and money into planting in my garden over the last couple of years. I cant count the number of times that one of the landscapers have destroyed brand new plants and newly sprouted bulbs in my garden beds with careless mowing and weed wacking. Even after putting up a decorative iron fence, that was somehow sucked into their mower as well. Its been a very frustrating experience.

★★★★★
January 23, 2024

Shane with Bear Creek put in a huge network of sprinklers for us. He customized fences quite precisely to our specifications, including creating a dog airlock system. He added driveway and tree lighting that looks spectacular. When problems arose, he was polite and responsive and even added little extra touches to make everything special. It all looks better than I imagined!

★★★★★
January 23, 2023

Mike and crew were great. Always on time. No one standing around! Mike is very knowledgeable about what was needed. The transformation of our was amazing. They cleaned up everything each night!

★★★★★
January 23, 2023

My yard needed a lot of sprucing up to get my house ready to put on the market - lots of weeding, edging, mowing, yard debris, and scraggly plants. Bear Creek Landscaping came in and did an amazing job of making my yard look the best it ever has. It looks super clean, orderly, and manicured. They went over and above trimming some plantings that werent part of the plan. The yard looks great. I wish Id had them as a yard service for the 18 years I lived in my house. My contact there was Jeff. He was responsive, professional, punctual, and had good ideas when he looked at the yard. I tried contacting 3 other services and every single one flaked out by not showing up. Bear Creek was the only service that was responsive. Highly recommend.

★★★★★
January 23, 2023

I am so happy my fountain in my front yard is finally working again! Dan and his team took time out of their busy schedule early this morning to fix it after it had been broken for two years. We are selling our house and were hoping to have our fountain working when the house goes on the market. We thought there was little hope as it was so old, and the pump did not work. But soon after Dans crew replaced the pump, the water gushed out of the top and BAM! It worked! So grateful to Dan, and his team for their excellent service!

★★★★★
January 23, 2023

Jeff Mitchell and his crew were professional, easy to work with, responsive, and did a great quality job installing our sprinkler system as well as preparing our yard for hydroseed. Strongly recommend their services.

★★★★★
January 23, 2023

We needed a steep backyard hillside terraced and entire yard irrigation installed. The project also included sod installation and level of other small mounds of dirt. The crew worked hard and the designer listened to our input and was willing to adapt the plan to accommodate our wishes. He kept us apprised of surprises he found along the way, such as underground water flows requiring extra drainage, etc. The clean up upon project completion was astoundingly good. We really appreciate all the work that went into this project.

★★★★★
January 23, 2023

The service is predictable, always on time. Great attention to detail in the beds and edging. We have a quarter mile long driveway and at the end they always blow it clean.

★★★★
January 23, 2023

I use Bear Creek for irrigation services and they are really on top of things. Turning the water off on time in the fall and back on again in the spring is always by appointment. I like that because you have no chance involved. They also do the occassional irrigation repair and do it well.

★★★★★
January 23, 2023

We have been using Bear Creek for about 20 years - they designed our patio and waterfall 15 years ago and take care of our landscaping/lawn. We also appreciate the services of our a/c mgr Jeff who is very responsive. Theyre pros.

★★★★★
January 23, 2023

Steve takes excellent care of me and my irrigation system! Had a huge problem with crows attacking drip system, and he stuck with it, repairing several times until we figured it out....great job!!!

★★★★★
January 23, 2023

We have been using Bear Creek Landscaping Services for years for our landscape maintenance and we have been extremely pleased with the quality of their service, their professionalism and reliability.

★★★★★
January 23, 2023

We have been wanting to do a fair size refresh to our backyard and patio for some time and selected Bear Creek Landscaping to perform the work, and we could not be more pleased. Joe was great to work with, incredibly helpful and thoughtful along the way. The crew was onsite daily for nearly two weeks, were courteous, professional and ran a clean job site. Upon completion Joe came back, walked us through everything from plant selection to ongoing maintenance. They were aces all around. I totally recommend !!

★★★★★
January 23, 2023

We had some stonework done recently in the backyard. Afterwards the area seemed so bare so I called and worked with Jeff Mitchell/Project Manager at Bear Creek to help spruce up the bedding. He was very knowledgeable about plants and irrigation (we have an existing sprinkler system), he reinforced some of my thoughts and ideas on what to do, and shared suggestions he had based upon his expertise. The working crew was great. They worked rain or shine and left the area very neat when done for the day. The project overall couldnt have worked out more beautifully!! Because of that we decided to update other parts of the yard with a stone pathway, cleaning up existing shrubbery, and reseeding the entire lawn, We are really looking forward to the warmer weather to get out an enjoy our new space even more!!! Also, thinking of what the next project will be to continue embellishment on the enhancements weve already begun!!

★★★★
January 23, 2023

We have used Bear Creek for many year and recommended them to our friends as colleagues who are still customers. They provide good quality items and replace them if they do not turn out right.

★★★★
January 23, 2023

Jeff and his crews work hard and show up reliably. Jeff really wants his clients to be happy with the company, and so is responsive if issues occur. I highly recommend him.

★★★★★
January 23, 2023

I have been BearCreek Lanscaping customers for many years and quite happy with their service.

★★★★★
Verified Reviewer
January 23, 2023

Bear Creek Landscaping handles my groundskeeping/landscape maintenance. I also use them for winter snow plowing & de-icing of my very long, steep driveway. They are professional and courteous and keep my grounds functional and well maintained. Ive also used them to clean-up an area in the forested part of my land where the previous homeowner had dumped a bunch of junk (why anyone would use their property as a dump is beyond me). Bear Creek Landscaping helped me clean-up the land to give it the respect and care it deserves. Jeff has been super friendly, helpful, and professional. I appreciate Bear Creek landscaping.

★★★★★
Verified Reviewer
January 23, 2023

Two years ago we did a landscaping project with Bear Creek Landscaping . The project included removal of old vegetation ( few trees and shrubs), relocation of few boulders, installation of smart irrigation system with scheduling , planting new vegetation and lights installation. Mike and his team did a great job and we are enjoying our front yard year round. The irrigation and lighting works great .

★★★★★
January 23, 2023

We contracted Bear Creek for a significant amount of work. Things turned out great. In large part thanks to Jeff M. we have a yard we are very happy about. Jeff paid an attention to detail that we really appreciated. He listened to what we wanted and went above and beyond. We also decided to go with BC for maintenance to keep things looking good.

★★★★★
January 23, 2023

Guys at Bear Creek are amazing. Very responsive and professional work. I do strongly prefer local businesses, keeping that aside they are reasonably priced and good service. You will not go wrong with these guys.

★★★★★
January 23, 2023

Phenomenal place to work with. Skilled craftsmen doing outstanding job. Weve been a client for several years and wouldnt dare go any where else!

★★★★★
January 23, 2023

It was wonderful working with Bear Creek! They helped make my landscape manageable by removing unwanted plants, trimming back plants that had overgrown, and putting in mulch to stop weeds from sprouting. They were dependable and fast & efficienct!

★★★★★
January 23, 2023

Maintenance crew are the best we have experienced ever.

★★★★★
January 23, 2023

I m on the board of a small HOA of 15 homes. Bear Creek has done a great job for us. Theyre friendly, responsive and very professional.

★★★★★
Verified Reviewer
January 23, 2022

I hired Bear Creak Landscaping to redo my small front yard. Despite it being a small job for them, they were very professional, listened to our needs, and did an amazing job on time. They estimated it would take one day to complete, and it did. Im very happy with the results, and my son has taken to skipping through the stone path laid through our front yard with glee. If I ever need another yard redone, I would definitely hire them again.

★★★★★
January 23, 2022

Exceptional service seen most recently during the last snow storm ... On my regular yard clean-up day we had 6 of snow on the ground. I did not expect to see the crew that day. Was very surprised when they arrived, snow shovels in handle and cleared my walks. Not a part of what I pay them for - Above and beyond like everything else they do for us.

★★★★★
January 23, 2022

We have been using Bear Creek for over 5 yrs. I continue to be impressed with the level of service and quality. The maintenance crews are incredibly detailed and always find new ways to impress me. We are constantly getting compliments on our landscaping. thank you!

★★★★
January 23, 2022

Bear Creek has great communication and professionals working to do our service of our yard. Our yard has never looked so great!

★★★★★
January 23, 2022

I have used the services of Bear Creek Landscaping for the past five years. My landscape was out of control and I had my yard cleaned up and mulched. New gravel was added to my driveway. I have woodland gardens and I worked with Mike, the owner, to add a few plants and trees. The results were spectacular. The following year, I had more trees and plants added as well as lighting. They also added landscape rocks to make the entrance to my home stand out. I had small rocks placed around my foundation to eliminate weeds and places for rodents to hide. Each year, I have added more Japanese Maples and shrubs to fill my beds. I have also added lawn and yard maintenance. The teams that come are professional and keep my yard looking great. After the big wind storm this year, I had storm cleanup services. I had so many branches that fell that there was no way I could have managed. Four men came and cleaned up my yard for hours. The result was a yard that looked wonderful. I have found Bear Creek Landscaping to be easy and professional to work with in the care of my property. I highly recommend them!

★★★★
January 23, 2022

We have used Bear Creek for our landscaping needs for several years. They do our yard and irrigation system maintenance as well as any projects that come up related to our landscaping. I have found them to be attentive to issues that arise regarding our property upkeep & they are helpful with planning new changes as well.

★★★★★
January 23, 2022

Bear Creek Landscaping is always thorough and well organized. I have had yard clean up, regular yard service, and installation of irrigation for our yard - front and back. They are efficient and well organized. The staff are friendly and work very hard.

★★★★★
January 23, 2022

I used Bear Creek Landscaping for restoring the landscaping on our new home here. The landscaping had been neglected for several years and irrigation had to be repaired, trees had to be removed and lots of cleanup was required. They also planted some of my open areas and the landscaping looks fantastic. Very happy with the results.

★★★★★
January 23, 2022

We have used Bear Creek Landscaping for a few years and have been very pleased with their services. Their customer service is always available to answer questions or concerns. They always keep us updated on any changes or scheduling. We have a weekly yard service and the crew is always on time and they do an excellent job!

★★★★★
January 23, 2022

We have used Bearcreek since September 2020. Prior to that, we have done some irrigation and drainage projects with it. Bearcreek is very professional and delivers the quality of service I expect but have never received from other companies. My wish is some one/some company that will give the same kind of attention as they would give to their yard. I want to pay for results, and not just tasks. Besides yard maintenance, we have hired Bearcreek to design and install shrubs. I have observed that they dont treat the installation as a transaction, but rather, they maintain the plants carefully. I am delighted that Bearcreek hand-pruned the shrubs, and also cleaned up the perennials for growth. The account manager is very responsive and as I said above, she doesnt treat each project as a transaction. I can reach out and give me feedback and she would respond accordingly. Our maintenance fee to Bearcreek is higher than to previous companies, but I am happy with the service so far.

★★★★★
January 23, 2022

We have your company come every year at least once sometimes twice in a year to help us out with cleaning up our garden. Your crew always arrives on time and work like Trojans. Three guys working 8 hours get the job done that my husband and I would take 30 days to do! What a relief everytime you come. I should have you come once a month!

★★
Verified Reviewer
January 23, 2022

Came out for an estimate. They were on time and polite. Unfortunately, they have been unresponsive for the past 3 weeks without providing any follow up. I assume they are slammed with business and don t have time for the job. I d wish they would have simply told me so I could have scheduled another landscaper.

★★★★★
January 23, 2022

I had a really good experience with Bear Creek. They were able to work me into their schedule and completed the project a lot sooner than anticipated. I cant wait to enjoy the blooms this summer!

★★★★★
January 23, 2022

Bear Creek installed 6 laurels as a privacy hedge, extended an irrigation system, and did some needed pruning on my larger plants. While there were a few hiccups, they went out of their way to make sure I was fully satisfied!

★★★★★
January 23, 2022

Bear Creek Landscaping helped us redesign our garden and has provided year-round maintenance for the past several years, ensuring that our yard stays beautiful in every season. We have been particularly happy to have Oscar as the lead on our assigned team. He consistently goes above and beyond to provide us with excellent service with beautiful results! Although we are happy with the service, we hope our expense doesnt go up further, given that our costs increased over 40% last year. Another significant increase would force us to reevaluate keeping the service.

★★★★
January 23, 2022

Very clean and many beautiful plants I love it

★★★★★
January 23, 2022

This company is amazing! They show up when they are supposed to, do the job they said they would in the time frame they told you. They are worth every penny keeping your yard looking great year round. Thanks Jeff! Your company is exactly what you promised!

★★★★★
January 23, 2022

Jeff was fantastic to work with and the crew did a wonderful job - we are so pleased with the results! I definitely plan to work with them again.

★★★★★
January 23, 2022

Jeff and his crew are fantastic! Theyre professional and very pleasant. They came when they said and did what they promised. They did a big clean-up project for our large yard, including putting in a drain along the driveway. Our property has never looked so good. Were planning to have them back in the spring to overhaul our sprinkler system, and then well set up a maintenance schedule. We feel very fortunate to have found these guys!

★★★★★
January 23, 2021

A+++

January 23, 2021

The first time I began contacting Bear Creek Landscaping, it took three weeks and one to many phone calls. i eventually called to tell the owner my troubles as a paying customer. Now, its the same deal, calling in leaving messages, and no call backs, I guess they dont need any more customers. Taking my business elsewhere.

★★★★★
January 23, 2021

We have a beautiful, but somewhat overgrown property in Northeast Woodinville on 5 acres. We have an amazing array of plants, trees, and naturally growing wildflowers (ok - many are weeds), but have not had the time or expertise to manage them throughout the year. We were looking for an extreme makeover to do justice to the property. We have driven by a house locally that looked amazing and saw the Bear Creek Landscaping sign in the front yard. We gave them a call and got an immediate response. We set up a visit with one of their experts (Jeff) who came by a few days later, walked the property and discussed our expectations. The following week the crew showed up and 3 days later our property looks beyond amazing. Jeffs knowledge was outstanding. He recommended what to get rid of, what to move/transplant, and selected a terrific set of new foliage. Equally amazing was the outstanding crew of workers that did the heavy lifting during the time here. They were punctual, polite, thorough, and cleaned up the place each and every work day. My wife and I could not be more pleased with the project and the outcome. If I could give them 6 stars I would gladly do so.

★★★★★
January 23, 2021

We have a large back yard at our Sammamish home, which we bought a year ago. We decided we wanted to completely re-imagine the gardens, patios, fire pit and hot tub location. Danny was our Bear Creek designer and was a true pleasure to work with, as was Jorje, the job foreman. They were extremely collaborative in the design from the beginning as well as revisions we made along the way. We have a long house with patio area across a sloping yard and they designed a beautiful approach to incorporating a fire-put area with seat wall into the central patio area, and dealt with a challenging re-location of the hot tub that came with the house. They re-purposed a lot of the existing plantings and boulders on the property into a beautiful series of gardens and landscape. Most of all, they were a pleasure to work with at every step, and have proactively followed up after the job was complete to make sure the new lawn is doing well and we are happy with the outcome. Cannot recommend Danny and Bear Creek highly enough.

★★★★★
January 23, 2021

We love the new yard, plants, pavers and lighting! We are very satisfied with the quality landscape work done by Jeff and his crew. Fast response, great communication, and accommodating to our schedule. Jeff had great yard design ideas and plant recommendations and he also listened to requests and made sure to get specific plants we wanted. Thank you Jeff!

★★★★★
January 23, 2021

Jeff and his team did a massive yard clean up for us. Our yard was way overgrown and beyond what I could tackle on my own. In two days they cleaned everything up and added gravel pathways and mulch. The yard looks amazing!!!! I am so pleased! They cleaned up everything very carefully, including coiling up any hoses that we had laying around. Definitely recommend.

★★
January 23, 2021

They took our job. Promised us a free 3D design if we moved forward. That was a winner for us! That is where the promptness ended. No 3D design. Daily routine of staring out at the driveway waiting for their truck to arrive. We went for a professional company because of the project management and follow up that we didn t want to do. I wrote to the owner after they had ripped off some of the grass and left. The owner basically told us we can have our money back. They were good at refunding the money right away. It seemed like they were trying to squeeze us in but had bitten off too much to chew. All in all it ended well. We got the same project done at little under 50% of their estimate.

★★
January 23, 2021

Noticed quality of service declining over the past year. Lawn maintenance service was good but rest of property was subpar. Site Supervisor never called or emailed to check in, but showed up twice in our backyard unannounced. We are re-architecting our backyard and converting a major portion of landscaped yard into a huge patio. I called and asked if they could reassess cost of contract post construction and the same day the owner emailed to let me know he was dropping our service as we were already paying minimal for their service. Not paying for declining quality anymore.

★★★★★
January 23, 2021

We would like to share our very positive experience that we had with Jeff Mitchell and his crew. They helped us to redesign our backyard with a new retaining wall that helped make the yard a more useable space. Jeffs crew is also helping us hydroseed the newly enhanced yard in both the front and back. He told us the project would take 3 - 4 days and he and the crew finished in just 3 days. We were very impressed with their work and they cleaned up after themselves every night. We would certainly recommend them to family and friends.

January 23, 2021

The company is Non responsive, Not professional and Not on time. Here is why. 1) the consultant came late. 2) the consultant, didnt take any notes throughout the conversation. I dont know how he can manage to remember everything that I talked. This project is scale of 100k. He didnt give any feedback during the conversation. 3) there is no follow up in the first 3 weeks. so I emailed him and the owner Mike. and he finally replied email and told me its miss communication and he is working on get city approval.... I shocked... we didnt came up any actionable items, where does the city approval came from. 4) he promised, after hear from city he will email me back. well, can we work on something else before your city thingee? 5) 5 weeks, I emailed and cc-ed owner again. This time, I hear back nothing. like into the void. very nice. Both consultant and the owner didnt show any interest in customer obsession and passion on the landscaping work they are doing. they definitely not earn my trust.

★★★★★
Verified Reviewer
January 23, 2020

Solid landscaping company

★★
Verified Reviewer
January 23, 2020

Not happy with the service. They tried to make it up. But it did not work out for me. My personal opinion ... thanks

January 23, 2020

We used them for years and really loved them. However, management changed in 2019 and while work itself is still good, they have increased the cost twice with the last increase being by 40%! Needless to say we will not be using their service any more.

January 23, 2020

Beware of Bear Creek Landscaping. I have used them for the past 8 years and this year I noticed a drop in the quality of service they provide in maintaining my landscape. To start, I couldn t get anyone to respond to me when I requested additional services like brining in mulch and new plants for my beds and containers. When someone did finally get back to me after numerous attempts to get their attention, I had already found someone to bring in mulch and they only quoted adding plants to about half of my containers. They incorrectly trimmed my hydrangea this year, and many of them are not producing flowers. There are more weeds in my beds than there has ever been in the past. This year they also proactively sent me a list of fixes they suggested I have them perform on my irrigation system, which I gladly agreed. However, after performing this work I still had sprinklers that didn t work and in one case a sprinkler that just shot water up in the air. I sent them a list of issues with photos and no one ever got back to me and they charged me without my consent. However, after 8 years of service, which also includes a full landscape/hardscape of my backyard, I decided to give them the benefit of doubt. This was a BIG mistake. About a week ago they sent me an urgent email THREATING to cancel my maintenance service within a week if I didn t immediately agree to a 32% increase in payment. Their reasoning was that they were losing money on the service they provide. While I completely understand the need to adjust pricing in times when the economy is good and the labor market tight, this caught me completely off guard. First, we were in the middle of the annual contract that they have me sign every year that sets the price for the year. So why not set a higher price when the contact was signed. So I ended making large payments during the slow season when no services were performed to have them hit me with this during the high season. Second, if they are losing money on my account, whey didn t they respond when I asked for additional services. And finally, is this really the right way to treat a loyal customer of 8 years. Given the situation, I immediately dropped them and was able to find service from another company. I received two quotes and references from two companies and I just wish I would have replaced Bear Creek sooner. While, the price I m paying is about the same as the new price that Bear Creek wanted to charge me, both of these other companies appear to provide better service. They are more attentive, use natural trimming techniques as opposed to just chopping everything with trimmers, and from looking at the properties they maintain, the quality appears to be excellent. One other thing to note about Bear Creek. They bill you every four weeks so there are a total of 13 payments where as both of the other companies that quoted me bill once a month for a total of 12 payments. In summary, I can no longer recommend Bear Creek for any of their services based on their quality and their dishonest business practices.

January 23, 2020

We used them for a years and really loved the working crews. However, management changed in 2019 with very bad business practices concentrating of profit rather than customer service and listening to customers. Somehow they forgot that if they don t have customers they don t have business!! They have increased the cost twice with the last increase being by 40%! We decided to save ourselves for good and dump them. Very bad management!!

★★★★★
January 23, 2019

They did an excellent work with my sprinklers, so we will certainly be using them soon again. They were very professional and also got the work done quickly, I would recommend them absolutely!

★★★★★
January 23, 2019

These guys did an excellent work on our own back yard. The crew was friendly, professional, clean, and had an outstanding work ethics.We had high expectations. And this team exceeded all of them. The end results are amazing. I recommend this company highly, you won t be disappointed!!

January 23, 2019

Installed $16,000 worth of landscaping before ensuring that irrigation system was functioning. Greed before customer must be their company motto. During installation bedding plants such as rosemary, ivy and bay leaves were removed. Alex argued with me that this occurred and has yet to replace the plants removed in error. Was harassed for payment for landscaping before receiving an invoice. Paid for work which has yet to be completed such as topping trees. They did a partial job, said they would return and never returned. Landscape lighting required repair or replacement. After waiting two months For bear creek to address the issues I finally contacted other companies to do the job. Irrigation system which is part of monthly services was never repaired or energized. Contacted GM and his response was that he did not see why I was frustrated.

January 23, 2019

Called 3 times to get an estimate on a project. I provided all the details about the project, address and email on the 2nd call and when calling the 3rd was told they could see that I called but didnt have other details. Decided not to use their service!

★★★★★
January 23, 2017

Five Star all the way. Mike Wallinger and his hard working team are simply the best. He is very knowledgeable and tries very hard to listen to his customers needs and deliver on his promises. His crew works nonstop to deliver on what Mike promises.

★★
January 23, 2015

Your truck smells awful. Please tell your driver to drive in the right lane and let people pass him so theyre not stuck soaking in his stink all the way down Redmond Way.

★★★★★
January 23, 2015

The Bear Creek designer, Joe Givler, and the crew just finished re-doing my front yard in North Seattle. I do not have a large property, but the job was taken every bit as seriously as a big one and I love the result- it is much more open, bright, and the landscaping scheme is simple and just what I wanted. And I have to put in a good word for the crew who did the hard work of removing old plants and rebuilding a wall. They were efficient, courteous, and fast and obviously took pride in their work. One young man even carefully picked out of the soil the tiny bones of a pet parakeet that we had buried there years ago after I asked him to keep an eye out for the spot. Now, THAT is good service!