TruLawn HD LLC in Princeton

New homeowner in Princeton, TX... within city limits with HOA. This company was recommended on Facebook. Contacted them. First, she said they don't service my address/subdivision, even though their website broadcasts that they serve practically all of Collin County. After some discussion back and forth, she agreed that they do, indeed, serve my neighborhood in far east Princeton. Set up a lawn mowing with no other services requested. Day of appointment comes and goes with no crew arriving to cut grass. So I call, they tell me the work crew was over scheduled and will be back on a new day (a week later) to mow. Fine. Second day comes and goes, no work crew, no mowing. I call in, am told the weather was rainy and they don't mow in rain (it was partly cloudy and never rained). I was not notified in either case that the work crew would not be out that day. I've now lived at the house for four weeks. Get a letter from the HOA stating my yard is out-of-compliance. Fine. I go to Goodwill in Allen, purchase a well-used electric (lithium rechargeable) mower, and have been doing the mowing myself with no more issues with the HOA. I had taken Facebook recommendations at face value, but found I could not depend on TruLawn HD when I needed them most. I'm sure they will log in and leave a reply to this review and tell me to contact them, which I have no plans to do. I have changed my cell phone number, so please leave me alone. This is no way to run a landscaping company. Thanks.

Highly recommend TruLawn HD! We are on their weed & fertilization program and have seen tremendous improvement with our lawn since hiring them. Nikki is always kind and quick to respond to any needs! Their employees are on time, courteous and efficient. I was AMAZED at how quick they were able to clean out and replace mulch in our flowerbed too... that would've taken me all day! So worth it. Prices are very reasonable and fair as well. If you are looking for a great lawn company, look no further! Thanks TruLawn HD!

TruLawn HD is truly wonderful, this family run company is active in the community and makes and effort to engage with their clients. They are responsive and offer solutions to meet your specific lawn needs.

I am constantly impressed with Nikki and Matt's ethics and level of service! When I needed quality work for big project and my budget was limited - their quote was less than EVERY competitor, they finished the job quickly (despite rain & holidays) and my side yard is beautiful!!! They also put forth tremendous effort to assist their community, and are there to give guidance to anyone that reaches out to them. Princeton is fortunate to have TruLawn operated by them, and I highly recommend them for all of your lawncare needs.

I have been taking care of my landscaping since buying our home in 2013, but have always had a problem controlling weeds, etc. every year I seem to find something new to deal with and this spring I finally decided to give up on trial and error solutions! After conducting a little research I figured I would be better off with a local based service and after talking to Nikki of TruLawnHD regarding our needs I concluded that they would be a good choice based on pricing and recommendations. I have been extremely satisfied, I am always notified prior to service, they are prompt, and they always leave notice of service performed. Yesterday I open my door and was surprised to see that we were selected as a "Yard of the Month" for our community! Many thanks to TruLawn service for helping achieve this recognition!

My wife and I hired Matt from TruLawn to build a stylish flower bed, and we couldn't be any happier with the results. Matt and Nikki were incredibly communicative, and he did a bang up job when creating the flower bed in just a single day. Matt also installed some large boulders at the edge of my lawn the following day. His rates were very competitive with other contractors, and the final product is definitely something I can show off to my friends and family! You won't be disappointed if you choose TruLawn for your landscaping needs.

I love supporting local businesses and it is people like Matt and Nikki that confirm my decision to do so! Their pricing is fair, they are easy to work with, and they give advice on things to try! My yard has never looked better! They are always on time and it is sooo nice having one less thing to worry about knowing that they are handling my yard (and keeping my HOA happy)!!

I switched to TruLawn HD this summer after having several issues with my previous lawncare service not showing up on time or not showing up at all. TruLawn HD was so easy to work with, and always came when they said they would and did a great job on my lawn. If you are in the area, give them a call!