5911 Dasher Ct, Port Richey, FL 34668, United States
I am not one to leave reviews but I will just say if I could leave negative stars I would. Grass Monkey is not what they used to be. When I began with them several years ago my grass looked amazing, for years. It was always near perfection. I have no idea what happened but their service and dedication to their customers has hit rock bottom. It has been on a steady decline for a few years. I have never had worse looking grass. I am on the 3rd time of having to completely replace an entire patch of dead grass in my yard. Every year, at some point, they have somehow managed to destroy a massive patch of grass, costing us well over $1000 each time. Do you think they contributed to the cost of replacement? Nope. I brought my most recent issue to my techs attention and I received a full on a lecture about the issue and had to listen to how he has a degree in turf management from Penn State University and that he knows what he is doing and he would address it promptly. Well, that was about 6-8 weeks ago and it's completely dead now. These kids have earbuds in through every application and do not pay attention to anything. They do not treat any issues or weeds you may have, all they do is the bare minimum. If you do not run outside and catch them all you get is a quick spray and go and sometimes they don't even treat the entire yard. You need to check your cameras if you have them because they will spot spray the front because most people have a Ring camera nowadays and they keep moving. When I called to cancel not a single person even cared that I was canceling or even why. We have been loyal customers for years, giving chance after chance because I know what the company was once capable of. Don't think they will place an ounce of value in your loyalty. If you care about your lawn, look for a small business that actually cares about their reputation.
Well what can I say I had a guy name Matt turn my grass arround was looking great 4 years with same tech...than they gave me a new guy tyler...had chich bugs move in took a big spot in back lawn trust me I was saying things about way my lawn was looking 2 months ago last month had to call office they sent guy out sprayed heavy on lawn kill what was eating it...but than fungus I talk to tyler again showing him going off on him was wrong on my part...but my lawn was showing signs of stress and fungus...so no more ...got riding mower can use it cause it screwing with grass...used the old honda...mean time costing me plenty to try and save my lawn...you need to teach your guys about pest and fungus...600 a year for what...thank you grass monkey
Wonderful customer service! Been with grass moneky 3 years now and my lawn continues to thrive and survive the frosty winters with no issues. Our technician is awesome and always happy to answer questions and concerns about various weeds that pop up from the woods behind us and he always knows how to get the weeds gone! Couldn't be happier with our service!
I have been a customer for years and this week was a great example of why I have remained loyal to this company. My lawn is approximately 2 years old now and this year has already been difficult in terms of stubborn weeds. My services are spaced out as my yard is on the smaller side and has typically responded well to treatments every 2 months. I had to contact the company regarding a dollar weed infestation and without even asking they sent out a tech to evaluate my lawn and retreat at no charge. In an era where customer service seems to be pushed to the wayside it is nice to know a local company still takes the time to treat each customer like a valued member no matter how large their account is. If you are in need of lawn care or pest care services you should know that Grass Monkey stands out and will earn your business. This was not a paid or sponsored review. UPDATED 10/2024 After years of having this company do an amazing job it is obvious something has changed. I switched companies due to the deterioration of my lawn and overtaking of weeds. My service timeline has never changed since day one so its clear the application has changed or the product they use has. Either way they are a great and responsive company but not a good fit for my lawn.
I had a different guy out today. His name is Ethan. He did a great job and was very helpful answering my questions. But grass monkey has a hole has been very good to work with. My regular guy is very thorough as well but his name is slipping my mind right now, so please, give him recognition as well
Destroyed half of my lawn. My grass had Chinch bug issue and the tech completely ignored it even though I told him to treat for it. He kept saying it was a watering issue even though I was watering enough and my sprinklers were working just fine. Fired these guys and hired a new company that applied chemicals to get rid of the Chinch. I have to replace the damaged grass that would cost me close to $3000. Stay away from these guys if you want a living and beautiful lawn.
Brent Rowles is our tech, he is awesome!! Very knowledgeable and friendly. Our lawn is literally amazing and we are constantly receiving compliments. We just added extra treatments for our trees and shrubs, so we are super excited to see those results soon! #grassmonkeyrocks
Great company, great pricing structure. I have done my research and have not found another company that can beat their pricing. We needed our lawn treated after the winter. Just be patient and watch your grass transform into a beautiful lawn! Great service.
One treatment, dang, I love these guys.
Sped through Wilderness at 8:45am with zero consideration for the wildlife, almost hit 3 Sandhill cranes trying to cross the street,and only slowed when they realized people were watching.
Grass is already greener with only 2 treatments and our lawn was horrible!! Plus they give lots of great tips.
I love Grass Monkey! I met Julio as he was servicing my neighbors yard and he took the time to speak to me about Grass Monkey and their services. I was starting my lawn from seed and I m 2 months in and showing already! Thanks Julio you re the best man!
My guy Andrew H has done a great job reviving my yard. We had some annoying weeds and dead spots. Now it looks great. Very happy with the service.
I do wish they had a better way of communicating issues with your lawn a bit better instead of just writing some comments on an invoice. Courtesy calls from managers at the store would go a long way and a little education on what a customer can do to keep their lawn greener would be beneficial but otherwise the service is always on point
I never scheduled any service. Some guy shows up on my lawn and starts spraying. Apparently the driver couldnt find the correct address. You should confirm where you are before you trespass onto someones property.
We have had Grass Monkey for the past 6 months. The results have been great! I especially want to commend Julio he has taken pride in our yard like it was his own. He is friendly and very professional! He deserves a raise!!!!
Lawn looks great. Pretty quick turnaround in just a couple of treatments from the previous lawn company. If something is off, they answer when you call and resolve immediately!
Thank you grass money for fixing my grass BEST company to go to I will be staying with u guys for a long time !
Updated Feb. 2, 2023. Left lane blocked south bound Little Rd? Most likely a Grass Monkey truck with a line of cars behind him while the driver is looking at his phone. Happened again today. Finally get around the long line of cars hes blocking in the left lane, with about 1/4 mile clear ahead of him, and there he is, staring straight down at his phone. Grass monkey could be the greatest landscaping crew on earth but their drivers are going to kill somebody, and at the very least, have no regard for laws or safety on the road. This morning southbound on Little at around 7:15, a Grass Monkey truck cut me off on my motorcycle no less, the driver was apparently oblivious to this as when I got around him I could see his phone still in his hand facing him. Traffic is treacherous enough without giant landscape trucks erratically changing lanes while the driver is focused on his phone. That guy is going to hurt someone.
Yard looks great - Always do a great job - Good value
Billy is an outstanding technician that I appreciate without remorse! His professional demeanor and personable attitude is beyond Reproach! He s a pleasure to do business with, he represents Grass Monkey Pest Control in the Highest Regards! He knows my lawn, good job Billy and Thank you!
Best place to treat your grass. I ve had the same technician since I moved into my home2 years ago. Billy has been great with not only our lawn but also educating me on how to properly water and mow on my end. Worth every penny, highly recommended!
Amazing ppl to work with! We now have 3 of our homes with them. Austin has being doing our house for years now. Thank you grass Monkey! We appreciate you all :)
My lawn was in desperate need after using a prior company that had little to no communication. I called Grass Monkey 1 year ago and they set us up with Austin and his team of experts to treat and care for my lawn. I continue to see improvement and couldnt be happier. Austin is knowledgeable and extremely thorough and I will continue to trust in them to keep my lawn looking its best!!
Austin is the best and very knowledgeable. He really cares about his customers and made me really excited to continue growing with them.
I have been using grass monkey for 4 years now and they do a fantastic job with my lawn. Its always green and weed free.
Grass monkey completely saved my yard. I had several 3-4 yard spots of dead grass that came back within weeks after using their services. Gabe specifically is extremely knowledgable and enthusiastic about helping. He gave me tons of tips and tricks to maintain my lawn - hes the best!!
I wanted to thank Colton with Grass Monkey for doing such a great job on our lawn care! Hes professional, knowledgeable and always take time to answer all my questions. Thank you Colton for taking great care of our beautiful lawn!!! I highly recommend Grass Monkeys services to all my family and friends. Thank you again Colton, for doing an AWESOME JOB!!!!!
We ve had them taking care of our lawn for five years and we are very happy. Our lawn is very healthy and they are very professional. We recommend them highly !
Best lawn service in all of landolakes. I had many compliments on my grass. Neighbors would stop by and knock on my door to inquire about who I used. Sorry no pics. I moved from the house.
Frustrating experience. I called grass monkey and advised of days when I am home and days not to come as I work long hours at the office 45 minutes from home. Only to have the service agent still come on the days I told them not to & still charge me $53 even though they have no access to the back yard because the gates are locked the days I m not home. I call, explain my frustration, only to be told it was never documented of our previous conversation. No apologies, no anything. Never using this company again.
I recently switched to Grass Monkey in December it is AMAZING what a difference we already can see! Colton is awesome and always communicates with me on findings , progress and suggestions. We also had spoke with Zach and he was knowledgeable and professional and assisted us in getting services started and got us in touch with Colton . Great customer service and hard workers are a rare find these days ! I highly recommend this company and either of these amazing employees !
Amazing service. Akwyas so attentive and accommodating. The best company for this service in the area!
I signed up with Grass Monkey last month and I can already see the difference in my lawn. Carlos is the representative that serves where I live and I can not share enough how good of a service he provides. Most of the neighbors in the circle are seeing the difference and signing up for services.
They do a wonderful job
Keep our yard looking GREAT!
Very easy to pay and services are great
Super happy with the service.
The Technician FRANK That Came Was Very Professional And Knowledgeable Explained Everything To Me Answered All My Questions Thank You
Easy to work with. Good communication and timely services provided.
Showed as scheduled very professional explained everything they were doing. Highly recommend
Professional team
I have had a tremendous experience with this company. Alan is our service rep and he is by far the most informative and professional employee I have ever dealt with in this space. I have communicated to many neighbors about him and they have started to use him and have had nothing but amazing things to share. He is the reason we continue to use this service, even with the recent price increases. Thanks Alan!
Good customer service
Totally recommend this company so professional and they know what they are soing
Excellent job!
We signed up with Grass Monkey when they first started the business. It was a great decision to use them. Professional, polite and always on time. I so highly recommend Grass Monkey to take care of your lawn. You won t be disappointed.
Very professional but were not sure if their service was actually working on our grass.
Not like they used to be
They do a great job. They are also ver knowledgeable when I have issues. I m ver impressed with how hard they work.
This company is amazing! Austin is very informative, professional and meets all your needs. They go above and beyond for their customers: I highly recommend them!
Austin is Very Responsive and Knowledgable! Saved my yard in recent home and will continue to use them at our new place.
Best lawn care company in the industry hands down don t bother looking for another company unless you like wasting money. Customer service is extraordinary, my entire street uses them looks like something out of magazine every time I drive home.
Austin has been treating our yard the last couple year and it looks fantastic!
Lawn always looks good. Great service! Austin is who we deal with and he super helpful and knowledgable. His customer service is excellent!
My Homes lawn is looking really good since they took over, haven t seen any weeds, and the price is extremely reasonable!
Affordable and reliable. Just one treatment and we can see some results. Very pleased and happy with this company
We have been using Grass Monkey for years and highly recommend their service. We are lucky to have Billy as our technician since we moved into our new house over 3 years ago. I love that we have the same technician and can always count on excellent service from him. Not only does he do a great job but Billy is always willing to answer any questions we may have, is very knowledgeable, and will make recommendations on how to keep our lawn healthy in additional to their monthly service.
They were great in the beginning. And the last few months they were slacking off. I have video footage of the driver practically skipping over my house. And they didn t believe me. I had to constantly call for service calls because there was always something wrong with my lawn. I had a fungus that they didn t even take care of. I switched to another company.
Got a quick appointment. Technician was very friendly. Good prices.
Grass has stayed in good shape and weeds free for the most part!!!
My yard is better then ever.... This team really stand behind their work. Please tell them I sent you
Tyler is my tech. He is the best grass guy I have had!
My grass hasnt looked this good in a long time. They really know how to specifically tailor your grass needs
This man went to town on my yard. Did not miss a spot; hand fertilized, sprayed and then weed controlled. Then he actually used a blower to clean up. I was shocked, especially when compared to my last two grass maintenance men. Good job sir.
Noticed IMMEDIATE improvement.
Definitely worth it. My tech, Matt, always lets me know what hes doing and why. I learn so much and my grass is super green.
Greenest lawn. Great reliability.
no provision for JUST weed control.
We love them , our grass is thickening and the price was right!
Ive had them as my service since they opened. Will never switch. Great company!!
I highly recommend Grass Monkey. They do a fantastic job
I used this company for 4 months because I wasnt happy with the other one but this one was worse, it rained almost every day I asked him why my grass was burning and it gave me a lack of water and as I said it rained every day later another one came and told me that the sun burns the very hot grass and there is a neighbor who gives him the sun and the same rain and they do not use any lawn pest control service company and they are better than my grass I cancel them and I take better care of my grass. and when I canceled they didnt even ask me why
I have used Grass Monkey for over 5 years. Their technicians always listen to any concerns I have about my lawn and work towards solutions to keeping it healthy. They really care about their customers.
Just started using their services. So far so good :)
Ive used them for several years at multiple houses and they keep my lawn looking good and livable
I used them for a few years and was very happy with the results. I then noticed my lawn started having dead spots and developing a lot of weeds. I contacted them on two separate occasions and was told a supervisor would come look at the lawn and contact me. This never happened. I then contacted them again and the lady that I spoke with kept interrupting me and wanting to argue with me because she had a different story in the notes on the account. This is not a good attitude to have towards any customers, especially a long time and loyal one who had referred them to others many times.
Very thorough service, good job guys.
Very knowledgeable, honest and professional. Highly recommended.
They do a poor job brand new St Augustine /Floratan died in lots of areas and then I canceled and they continued to bill me
Employee walked less than a third of my total yard and claims they sprayed the whole thing. Too bad I added more cameras that say otherwise. Canceled these useless sacks. Cheapskates water down their chemicals. I got on my hands and knees and pulled weeds before mowing, filled a 40 gallon trash bag. What the heck was I paying this good for nothing company for? My lawn looked worse than when I first hired them. If you wanna do your lawn a favor, either do not call them or FIRE them if you already hired them. Thank me later.
Very disappointed with this company. Multiple issues with having different technicians out. I caught one tech on my camera only spraying half of my backyard! Didn t even bother to get the whole other side. When I called in nothing could be done and the lady I spoke with could care less. They made it Very easy to part ways with them and wouldn t recommend them to anyone.
I am extremely pleased with the job Gabriel is doing and I would highly recommend your services to anyone in need of lawn care. Keep up the great work!
Best in town highly recommend. My grass is still green during these winter months.
Excellent attention to the yard, fast response to inquiries, very knowledgeable & courteous technician.
The best
Professional, answered all of my questions over the phone. Flexible, not pushy. Let me choose which options I wanted, but also informed me of other services that I can utilize. Ex. I just wanted to treat my front lawn and new sod on the swale. In a couple of days, they came by and did just that. Added the shrub package to fertilize some of my magnolia trees. Left me a bill and helped me set up an account with autopay. Easy and straightforward. They got their stuff figured out.
LOVE MY EXPERIENCE with the Grass Monkey!!! The results have been so amazing. My grass was almost gone because of sod webworms and Grass Monkey treated and revived my whole yard and now I get endless compliments from my neighbors. Not only that, 2 of my neighbors joined the Grass Monkey service after seeing the results. My technician (BRANDON) is one of the friendliest and complimentary guys Ive worked with. I highly recommend Grass Monkey to anyone.
I started using Grass Monkey about 10 months ago and I can t say enough great things about their service. My lawn looks outstanding and their advice is always on point! They even came out when my lawn was damaged by a neighbors contractor and gave me advice and reassured me that the lawn would recover and it has!
Seemed thourough and friendly. A little expensive because they insist on coming once a month.
Been using Grass Monkey for years for our grass and they ve honestly gone downhill. Our grass doesn t look great anymore. My husband wants to fire them but I keep giving them chance after chance because we ve used them for so many years. Our grass used to be beautiful, not sure what happened. I also just used them for pest control for the first time. They sprayed for millipedes twice around the perimeter and it did absolutely nothing. Paid them $80 and they obviously don t stand behind their work. VERY disappointing. Now I have to look for a new company who knows what they re actually doing.
Grass monkey has been AMAZING since the first call, every time Tim comes to spray he always knocks on the door, and tells us what we need to do, to better our grass, sprinklers not working, not turned right etc. he is very knowledgeable, and friendly! We get the best compliments from our neighbors for how thick and green our grass is :)
Great service
Theyve only been here 3 times and our yard looks so much better! We had true green for a year and the lawn never looked this good!
Good service now..had a bad employee for a while..he left
Had this service for almost 8 years and had a few complaints about the technician and my lawn. By the time I walked from the front of my house to the backyard, he was done.. This last time they actually killed some grass in my backyard and he blamed it on my lawn guy. I will not recommend them and I believe they water their products down.
4 stars for right now, only because I am a new customer. However, their service is a 5 star rating so far. I had used True Green for the past 3 years on a new lawn. I had yearly issues with iron deficiency, grubb worms, and over fertilization. I was left with areas of permanent dead grass that I will need to replace. Grass Monkey applies 1 application and my lawn looks just amazing! They are easy to work with and show up when they say they will be there and obviously know what they are doing.
Knowledgeable, proactive and not pushy. We got good results with a little bit of patience. They even had a perimeter treatment package. Always left their bill on the door and I was able to pay online.
The difference in our yard since using Grass Monkey is amazing. We always receive a reminder phone call the day before they come and there is no problem if we need to reschedule. Austin came out for our initial assessment and estimate, he was so knowledgeable and professional. He also lets us know when he has come by as a reminder to wait a few hours before we let our dog out which is much appreciated.
Very helpful
Great service
Used grass monkey for nearly a year. The tech assigned has absolutely NO attention to detail. See the attached photos - this area of my lawn was once beautiful. I had to request that more attention be paid to these weeds. I pay for weed control so that I can forget about it. If I m babysitting I might as well save the money and do it myself. Furthermore, this summer we lost about 500 sq ft of new sod due to fungus - tech was never able to get it under control. Lastly, I ve noticed chemical burn on my grass on multiple occasions. All these things have been brought to their attention with no change. I finally pulled the plug after the HOA sent me a violation notice for my sod!!!! Some of the techs may be great but ours was terrible & noticeably uneducated on grass care.
Turned my dead grass into green.
Very affordable! Techs are knowledgeable. They take their time. Whatever they do I promise it s better then all the bs companies out there.
Dont really know all the chemicals they use but what ever they are doing its working.
Excellent service all the time.
I am simply blown away by this company. Ray is my technician and he has literally brought my yard back from the dead in one month - read that again - one month. I had another company that was a little more expensive treating my yard with very inferior products. I could no longer stand how nice the other grass monkey yards looked. Ray came out and personally called my cell to tell me what was wrong with my yard. He gave me the start / stop / continue instructions for watering and mowing. This morning is one month after my first treatment. Hire this company - period.
Ive used many other lawn treatment companies in the past, but never satisfied with results or customer service. Glad I found Grass Monkey. Always very respectful of our property. Never upsell, just straight good service. Tim and Brandon...Keep up the excellent work!
Great customer service
I have had just about every lawn company in the area, and none have improved my lawn as much as Grass Monkey. Don always does a fantastic job and always goes over the plan for the month, as well as what I need to do on my end. Having a good lawn takes some commitment from the home owner as no amount of treatment will overcome a lawn that isnt cut or watered properly. Have Rod come out and show you where improvement can be made. You will not regret using this company, I promise you.
Donald is very knowledgeable in the treatment of our lawn. I feel we have one of the best lawns on our street and he treats several on our street. We tried other lawn services but have seen the most improvement with grass monkey. We highly recommend them.
Donald zeller is by far the best people to take care of my lawn at trillium.
Donald Zeller is the guy who takes care of my lawn in Avalon. I have the BEST looking lawn in the whole neighborhood thanks to him. He truly knows his stuff and is a expert at what he does. I will only use him and always follow him to what ever company he works for. I advise everyone to do the same. I hope Grass Monkey knows his value as a employee.
Great job by Donald and good call back from the office when I have a question. My yard looks great.
I have the nicest lawn on the block, and its all thanks to Grass Monkey. Anytime any issue comes up, they diagnose and fix it. This past week I had some dollar weeds popup, the guy said hed handle it, and 2 days later theyre all gone. These guys are awesome.
Great friendly and fair herbicide and pesticide company. Have used them at two different houses.
I HAVE BEEN USING GREEN MONKEY FOR THE PAST 10 MONTHS AND THIS IS THE BEST PEST AND LAWN COMPANY EVER. MY SERVICE TECH AUSTIN IS VERY PROFESSIONAL AND KNOWS EXACTLY WHAT TO DO TO TREAT THE GRASS AND KEEP THE YARD GREEN AND BEAUTIFUL. IF YOUR LOOKING FOR A GOOD COMPANY THAT REALLY COMES TO YOUR HOME AND TREAT IT LIKE ITS THEIR HOME HIRE GRASS MONKEY.
We are very happy with the service we have received from Grass Monkey. We saw an improvement in our lawn a week after their first treatment and our lawn is almost back to perfect now and improving after the second treatment. Our previous company was terrible. We highly recommend this company. Their user portal is also very good.
In two months they have my lawn looking better than it has ever looked! Thank you!
I signed up for grass monkey about 2-3 months ago. AMAZING SERVICE!! Our expert Billy is honestly the best in the biz!! Very knowledgeable! My grass was turning yellow and now it is GREEN like its supposed to be! Thank you Billy for such an amazing job so far!!
Donald does a great job on our grass. Our grass looks great. We are so happy we went with Grass Monkey Pest Control. Their techs are very knowledgeable and tell what they are putting on lawn and what it does. Thanks again Donald.
Their drivers have no concern for others. Driver texting and driving while swerving all over the road. As for their service..no clue.
Grass was cleaned up st the second app, good price good service...
They have made my lawn absolutely beautiful. It was so shabby when Scotts and True Green was taking care of my lawn. Now with Grass Monkey it gorgeous.
Edited They were great in the beginning. But unfortunately they ruined my grass. After six months of me telling them something is wrong bc my grass was deteriorating quickly. All they kept saying was either I was watering too much or not enough. I cancelled them out bc something was. Not right. Charged for back and front service. Rarely did my grass. If I was gone they would.show up and put a sign out that they were there. But cant get in the back back of the lock. I ended up with another company and was told had had a bug infestation. I am gonna end up replacing my entire front yard because of this and I live in an association and Ive received letters bc of the color and how my grass looks awful. Its not up to their standards. Im diagusted
Great lawn company.
They are very nice and affordable.
Super fast response. Was able to fit me into the schedule within 2 days. Easiest online billing imaginable. Would recommend to anyone
I loved this company and told many people about how amazing they were for years. The last several months have been very frustrating and not like them. We have been having diseased grass, horrible ants, and weeds. They did one treatment and quit. We have been trying to get this resolved and the reason that they aren t doing nothing now is because they haven t received payment. I am not going to pay you to not fix the problem we were paying you to prevent in the first place. I have left numerous message even got the excuse you voicemail box was full not the case, then contact the other phone number on file then. I would love to get this resolved with them when they do good it is good, but this treatment is ridiculous. Very frustrated would like for the owner himself at this point to contact me.
Highly reccomend!
Very nice people
Great service
I highly recommend Grass Monkey. What a transformation we have seen in our yard in only one treatment, especially for this time of year when were coming into a slower growing season. We have lived in our home for three years and are on our third yard treatment service. We have never seen our grass look as good as it does now. It comes as no surprise that Brent with Grass Monkey services most of the homes in our neighborhood. He takes a lot of pride and ownership in his work, which he displayed the first time he serviced our yard. He took the time to analyze and treat our yard accordingly. Thank you Brent! We couldnt be any happier. Were looking forward to more great service and a beautiful yard.
Grass Monkey is the best. Our lawn has looked beautiful with no issues since we started using them 7 years ago. Thanks for doing things the right way!
Hired them 4 months ago and my yard has never looked worse. Lost $200 in plants because they have no idea how to kill pests. Pathetic.
Ineffective Customer Website. Unsupportive staff. Dont use. This morning I get a paper invoice on my door saying service was completed. Fine. However, there was nothing indicated on the online website portal that I would have this service done today (prior), nor was I notified by email or text ahead of time saying there would be a service. I only got an email saying for me to review the service that was done. Um....hello....that is like someone showing up and dropping off a steak dinner, you were not expecting, and then asking you to review how it was? How about send an email Grass Monkey or text saying there is an appointment scheduled in the first place??? It get better. So when I accessed the customer portal online, there was nothing allowing me to set up or cancel my services (only pay) which further irritated me. So then I have to call the support number and spoke a woman who said, you have to set up and cancel all appointment through the hotline. Huh? I explained this takes more time out of my schedule to have to call when I they could clearly set the up in their online portal so I dont have to call their phone number and waste time. Plus she never acknowledged the fact that I did not set anything up in the online portal for weekly service. She just kept quoting the gospel company lingo than doing anything to help. This is what I call a button pusher. Good at reciting info, not about hearing the customer and listening, then offering a solution to alleviate the issue. Great lawn service though. Aaron was friendly. Works for a ineffective company that sees their convenience as more important than what the customer has to deal with to keep the service in good standing.
They have revived our grass!!
Before we bought our house they were using trugreen. The grass was nice and green no weeds no pest. When we bought we signed up grass monkey a year ago it was a huge mistake we paid a year in advance for a discount which really wasn t. We have brown patches and weeds everywhere. I called and complained they sent a tech out he didn t have a reason it looked like it did. But did an extra treatment which didn t help. This last time I got 4 different appointments dates and times which is weird cause they were at my neighbors house but canceled mine and set it for the next day never showed then I got a text for another day and they finally came out today when I was gone. I canceled today will take my business elsewhere.
Great people
We found this company by driving around our neighborhood and seeing a lot of beautiful lawns that they were servicing. We have been very happy with them. They are locally owned and operated. The office staff is friendly and responsive. We had a very minor issue and the owner came out the next day to resolve it. Their price is equal to or better than every other lawn company that has called, mailed or visited. One price covers grass, trees, plants and bugs. DO NOT waste your time with ANY other lawn treatment service.
Professional, affordable and dependable.
Diagnosed the problem immediately. Treated it twice in the first two weeks and only charged for one treatment. It went from dying and brown to green and recovering very nicely very fast! I would not have known it was a pest problem and not disease. These guys seem to be pros so far!
Well ...it s green.
Great customer service (Devin, Molly & Donald Zeller)!! Professional staff and excellent service!
Very reasonably priced.
Great Service and Great Knowledge. I was Looking for someone who knew their stuff after our last lawn company unfortunately folded and Ray with Grass Monkey really stepped up! Now My whole Street is using him!
Excellent company service.and the customer service behond
Excellent service. Great product. Helpful and kind staff. Very satisfied.
Excellent service
Great service Pleasant workers
Tim Regan covers our area in Pasco County and he does a very thorough job. Not only is Mr. Regan conscientious and professional, hes very punctual with his lawn care services.
Best company
Customers Rant Grass Monkey made their yard so green all the yellow yard owners stop him and ask why his yard is green? Text your address to Grass Monkey now. They brought their equipment to Mac Daddy for repair under warranty. Nicest guy you have met recently!!
Grass Monkey is awesome! Moved into my house in Land O Lakes last year. Lawn had some major issues....Chinch bugs, massive amounts of weeds, bare spots, etc...Wasted a bunch of money trying to fix it myself. The great thing is they come out every month, unlike other lawn companies. They identify and fix any issues quickly. They also give you a detailed report of what was applied after every appointment. My lawn looks great compared to before I decided to go with Grass Monkey. Do yourself a favor, and give them a call. These guys know what theyre doing. FYI....I am an actual customer, not being reimbursed in any way. Just very satisfied with their service.
Does not keep a consistent schedule. I understand rain can affect things but weve gone from Monday mornings through various times during the week to Friday afternoon. All without notice. The only option of paying seems to be via check (or cash Im sure) in person. My gate is left open consistently. He gets the job done but not professionally as I would prefer.
Just started using Grass Monkey one month ago, after spending years using different companies with varying results, I can say im absolutely amazed of the results in just a single treatment. Our lawn is back to looking as great as it did after 6+ months of treatments from competing services and we are even noticing a problematic area of our yard that gets constant sunlight looking better then it ever has. I was skeptical when Devin promised we would have a completely different lawn in 2 months, but the results definitely speak for themselves and I cant recommend him enough.
We switched to Grass Monkey less than a month ago and this is the results. We couldnt be happier.
Grass monkey was across the street and we inquired about service and he came over same day. One day later our grass was already greener than neighbors! Very friendly and excellent results!
Grear service, very profesional, we have recommended other neighbors, and everyone is very happy, and you can see the improvement on the lawn immediately.
Grass Monkey is an exceptional business, they are complete professionals and the results speak for themselves. I would highly recommend them to anyone. I especially like Brandon, he is a true professional and is totally committed to his customers and doing an exceptional job. I would not want anyone else to take care of our property.
Best choice I ever made! Grass is so green. Went from brown to green in 2 weeks! Nothing I did helped. Grass Monkey is the way to go! Devin is the best!
We switched to Grass Monkey several months ago and our yard is AMAZING! We hear it everyday from our neighbors. THANKS GRASS MONKEY!
Grass Monkey Pest Control is our lawn and pest control service. We couldnt be more happy with the way our lawn and our shrubs look. Devin takes the time to explain and evaluate our property, and he is very knowledgeable. We have had multiple lawn services in the past, and we have never had the great results that Devin makes possible. I highly recommend Grass Monkey for their great service, wonderful results and affordable prices.
OUR RELATIONSHIP WITH GRASS MONKEY HAS BEEN NOTHING BUT POSITIVE!!! OUR TECHNICIAN IS FIRST AND FOREMOST WHEN IT COMES TO KNOWLEDGE OF WEED, PEST CONTROLL, AND FERTILIZATION NO ONE CAN BEAT GRASS MONKEY...IF YOU WANT THE MOST BEAUTIFUL LAWN AND LANDSCSPE ON THE BLOCK GO WITH GRASS MONKEY...YOU WONT REGRET IT!!!!