210 Forrest Ave NW, Port Charlotte, FL 33952, United States
Woman owned buisness. Dedicated to attention and detail.
Hard working and responsible
We recently purchased our home in Port Charlotte, and I was recommended to hire Lauren. When I explained to her what my needs were, she was able to address them, and informed me she would give me a quote. I thought her price for mowing and trimming was fair, so I hired them. She does great work, just wish her helpers had better integrity.
Came same day I called. Did an amazing job! Very nice and responds fast!
Lauren was very rude.
I had high hopes for Lauren and Dan when I hired them to mow our lawn four times in July 2022, as we were going to be away. Dan wanted to be paid $200 in advance for the four cuts so he wouldn't "have to chase me down after." They managed to mow it twice due, reportedly, to a mower breaking down. Fine. They mowed it a third time a few days after our return. Good enough. I asked them, then, to mow it the fourth time during the week of August 22, when we would be away again. I had followed up with text requests to remind them. They didn't. I contacted them and said they could still make it up in the first week of September. They didn't. So now I contacted Dan and requested a refund of the $50 for the fourth mow we never received. After some back and forth he said he would (Sept 8 now). A week later I reminded him (Sept 16). Still no refund. I let it slide, then Ian hit. I texted again on Oct 27. No reply at all this time. On November 1 I said he shouldn't be ghosting me after putting off my refund for two months. No reply. So this is what I've had to deal with, thinking that I could count on Dan and Lauren for yard care, completely contrary to my hopes for our relationship. UPDATE: After posting this (originally one-star) review, I was immediately contacted by Lauren who was most apologetic. She claimed to have been unaware of my communications with Dan (which I believe -- couples and communication!) and acted quickly to refund the $50 for the fourth cut that did not happen. So she does clearly care about customer satisfaction and maintaining a stellar reputation, which is encouraging.
Lauren and her crew were very professional and really priced to cheap for the work they put in . Also there prices I’d say are way low for the amount of work they put in . I’d say they really went Above and Beyond what I was expecting. I recommend They’re business