English Gardens Landscape Company in Pontiac

20 Congress St, Pontiac, MI 48341, United States

★★★★☆
(33 reviews)
Specialties: Landscape designer Landscaper
Website
englishgardens.com
Address
20 Congress St, Pontiac, MI 48341, United States
Plus Code
JPM4+99 Pontiac, Michigan, USA
Time Zone
America/Detroit

Business Hours

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Services

Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance

Reviews

4.0
★★★★☆
33 reviews

Most Mentioned

work (3) money (2)
5 stars
19
4 stars
5
3 stars
3
2 stars
1
1 stars
5
August 23, 2023

Buyer beware, truly poor quality all around. Do not hire, don't trust this company. They took my money, didn't answer my calls and took forever to give me a copy of the landscape plan. Horrible landscape plan, I can't use anything on it, the things that were discussed weren't on it, worthless and a waste of money. Worst $500 I have ever spent, and to get nothing, they totally stoled money from me. In the end $500 for nothing. Don't waste your time or your money !!

★★★★★
June 23, 2023

Erika and the team at English Gardens Landscaping are wonderful! Couldn't be more satisfied. The customer service is over the top. The plants, scrubs, sod, flowers are all superior quality. My yard has been transformed and is beautiful. Thanks Erika and team for all of your hard work and special attention!!!

★★
October 30, 2022

Don’t even bother calling for landscaping. They really have no interest in helping you. The website sounds great, but it is so apparent the attitude is (I can’t be bothered).

★★★★★
August 5, 2022

Stephanie, the designer, did an amazing job! I needed a dog and chicken friendly area and she knocked it out of the park!

April 1, 2022

The initial design we received had most of the dimensions of our house and yard wrong by several feet. We provided them with a vector scale drawing of the correct dimensions, and asked for a couple modifications. After months of poor communication, incorrect dimensions, and design alterations that were the exact opposite of what we requested, we finally received a landscape design that was correct, only to be told that they didn't feel comfortable proceeding with the work on our project. Don't waste your time, or your money. Extremely unprofessional.

★★★★
June 23, 2021

Update: Jim Morris reached out to me (Director of Landscape and Holiday Decorating Services) and remedied the situation to the best of his abilities. I appreciate the prompt service. ----------------------------------------------------------- First Post: Find another company for landscaping. You'll get more for your money. You think you're going to get a premium service, stellar quality, and a beautiful finished product because you go with a well known company such as English Gardens, but what you get is sub par or even more disappointing. The landscape designer also likes to underestimate costs and then adds large additional costs once your project is done. This tactic is deceitful and puts the customer in a place they can't refuse because the landscaping project is complete. The designer will rope you in with an monetary amount that might be slightly over budget, but again, because it's English Gardens, you are willing to go with it. Then they push you even more over budget by the end of it. The landscape designer was aware of the clay like soil therefore, he should have measured the amount of mulch and debris removal appropriately. At least that's what I thought. I essentially paid for the landscape designer's miscalculation. You will too. I don't recommend English Gardens landscape designers.

★★★★★
May 11, 2018

I enjoyed working with Sterling and Carolyn on our new landscape project two years ago. They were great to work with and our new garden looks terrific. Two small bushes didn't make it through the winter and with one email, they were replaced in two days! Wow! I would recommend their services to all!

July 6, 2017

Totally dissatisfied with their ability to deliver on their landscaping services. While, we as the customer, met all of our deposits to move to the next steps from design to install, English Garden failed to deliver. We found out on the day they were to begin our 4 flower bed install, that they were not coming because their main person was hurt a few days earlier and they couldn't make it. So, while my husband took the day off and after we called to find out what time the crew was coming and learned they had to reschedule and they would not compensate us for our troubles, we cancelled the project. Nice thing about English Garden, they refunded our money, which was used to get another company who did an excellent job at half the cost. Would not recommend them.

★★★
Verified Reviewer
January 23, 2024

Very nice place

★★★★★
Verified Reviewer
January 23, 2023

Very Professional

★★★★★
Verified Reviewer
January 23, 2022

Very nice gardening needs. Great customer service!

★★★★
Verified Reviewer
January 23, 2022

English Gardens does a fair job

★★★★★
Verified Reviewer
January 23, 2021

The large selection of fruit trees and vegatables

★★★★★
Verified Reviewer
January 23, 2020

Great company. Quality work.

★★★★★
Verified Reviewer
January 23, 2020

Loved English Gardens

★★★★★
January 23, 2019

Terrific house plants at Garfield store

★★★★★
Verified Reviewer
January 23, 2018

Great people work there!

★★★★★
Verified Reviewer
January 23, 2018

Friendly professional landscape staff. Designers are willing to work with you on their design. Pricing competitive