737 SW 9th Terrace, Pompano Beach, FL 33069, United States
Petri Pest Control’s Pompano Beach location proudly serves the entire Broward County area. We’ve been right here in South Florida delivering exceptional pest control and lawn care services since 1956. Our highly trained technicians offer safe and effective full-service pest control for both residential and commercial needs. Our pest control services include bed bug elimination, rodent control, wildlife control, termite control, flea control, tick control, mosquito control, and honey bee removal. Our lawn care services include lawn care solutions, whitefly services, and shrub spraying.
Awesome service! Fast and Thorough, met all of our business needs. Would highly recommend them if you are needing a pest control service in your area! Thank you so much!! Glad to have made this decision to choose Petri Pest Control.
Petri Pest Control has been very reliable and has great customer service. I’ve been using them for more than a year. I had ghost ants, small house spiders, and a few German cockroaches ( which are usually brought in from box deliveries and hard to get rid of), all GONE!!!! Mike is my tech and he is friendly and knows his insects. He thoroughly sprays inside if needed and outside too. Thank goodness I hired them. My house and insect free.
Great experience with technician Marion! I have used other pest service companies before but with Petri and Marion you can never go wrong. He assesses the issue and very informative about the job he is doing. He really takes pride in making sure his customers are takin care of and feel comfortable about the work he is doing. Having someone that really takes pride in the job they do reflects greatly on the company. You can never go wrong when u have Marion and Petri!
I highly recommend Marion for his exceptional service as an exterminator. His extensive knowledge and dedication truly set him apart. Marion takes the time to thoroughly assess the situation, explain the process, and provide effective solutions. What truly impressed me was his willingness to go the extra mile to ensure everything was handled with care and precision. He genuinely prioritizes his customers and their peace of mind. If you're looking for someone reliable, professional, and committed to delivering outstanding results, Marion is the one.
Posting this as I approach my 2 year mark with Petri as my service provider. The company is responsive and reliable in all aspects. I’m mostly impressed with my technician, Eric, who operates with the utmost professionalism. He is incredibly knowledgeable and always helpful - and ultimately it’s the technician who ends up coming to your home - so I can’t express enough how good he is. Highly recommend Eric and Petri as a company!
We’ve been Petri customers for years and can’t recommend them enough! Both Mike and Arthur are a pleasure to work with. They’re thorough and patient and really take care of all of our concerns. Arthur recently spent a good amount of time helping with an ant issue. He was very knowledgeable, explained it all to me, and took the time to make sure he covered all the bases. He’s always here when he says he will be and he does a fantastic job every time!
We heard nosies coming from our attic , and it freaked us OUT! I called a few companies, then I called Petri, Shavelle Dakota,Greg & Philipe all came to our rescue. We had no clue as to what the hell was keeping us awake all night. Dakota came and put traps around my property as if he knew exactly were and what he was looking for. His professionalism and his knowledge of Pest removal is second to none. First Class I recommend Petri Pest removal #1. they removed 4 possums 1 racoon from my attic! What a relief and finally a good night rest. 😴
“Petri” tented our property over 2 weeks ago. After several calls to our salesperson and to customer service /management we haven’t gotten the courtesy of a return call. We have sent pics….no response. Garbage & food were left all over our property, a hole dug that wasn’t filled in and our in ground plants were trampled. There are plenty other companies out there, that perform the same treatment, with better customer service. We didn’t know that the termite tenting was not done by Petri and they contracted it out to a 3rd party. Pics attached…….
Petri is my monthly pest control company and they just tented and treated my house for termites and I can t say enough how easy and efficient and clean they were. A +++
On time. Thorough. Professional. Flexible when needed.
Every person that comes to spray my home is pleasant and very informative.
Daryl did a fantastic job!
We ve been Petri clients for 25 years. Mr. Clive provided consistent and excellent service over 22 years in our previous location.
Fantastic customer service and I would definitely recommend Petri to everyone
Great customer service and great technicians
Great job
We have had multiple pest control companies in Florida here in the past. By far, Petri is the best. Very professional applicators, courteous, and no bugs! Very pleased.
Excellent as always. Wouldn t go with anyone else. Goes above & beyond
Technician Pablo was timely and pleasant and professional .
Great service!
Petri always does a fantastic job. They come inside whenever I need them. Claire
Shavelle called to let me know she was on her way with exact arrival time. She did an inspection of our home inside, attic and outside. The service tech , Deshaun, used a tool to remove all spider webs off of the house and pool cage before applying the pesticide around the perimeter and in the garage. I was sent a follow up review of the initial inspection soon after for our records. Both were professional and personable. I would highly recommend this team.
Petri is always on time and all the technicians are very professional with a great attitude I feel extremely satisfied I would recommend them, I have been a customer for 20 years
Mike is AMAZING! He knows all my family. Kids since they were toddlers and now they are a college! I highly recommend this company and you d be super lucky if you got Mike.
Very fast, friendly and good at his job five star service would definitely recommend
We have had petri service for years and they keep our insect issue under control. Living here in south Florida you never know what bugs can end up in your home. Petri is always reliable.
Excellent service, always dependable And very reasonable. I will always use them.
Always come at the right time to spray the outside. When I called to request a service inside even they just come for the week , they come back again.
We subscribe to several of their services and all the technicians are great.
John came to take care of the reoccurring ants, he was so knowledgeable and helpful Now that he explained and sprayed and helped me understand the whys of ants coming in, hope they won t return. But if they do, John from Petri is your guy!!
I want to thank my pest technician Clive who helped me with an ongoing issue that he treated and resolved. Clive has been reliable , professional and informative on what he is doing. He s done a great job! I also want to recognize Dakota for my most recent service, He was friendly, professional and walked me thru the treatment areas. Thank you both!
Great experience my pest control tech today is my favorite so professional and friendly great service give it a 10.
This company is terrible!! Don t do the job that you pay for and charge you for services when you cancel your service.
Renaldo is a true professional and always goes above & beyond great customer service would definitely recommend him
Very good service and very informative. Dakota did a great job. Thanks.
My technician, Eric Sexton, is punctual, professional & personable. He attacked my ant problem very efficiently. Petri is fortunate to employ a man with a great work ethic.
Great service! Thanks.
We have been using PETRI for two years and they have done a great job. The service is both timely and effective, and the price is reasonable!
John K did me a good job!
Petri has been a reliable and dependable pest control company for me for the past fifteen years. Highly recommended
Not Sure What Happened To Petri I Grew Up Seeing There Trucks Throughout Lighthouse Point & Pompano and Began Using There Intial Expertise Service About 4 Years Ago! I Was Truly Truly Impressed With The Education That Horticulture Experts Schooled Me Own (crabgrass, fungus, collar weed, chinch , nickel weeds, etc. etc.) I Could Go ON & ON! YET Importantly To This REVIEW Apparently The Petri Family SOLD The BIZ, and NOW My Lawn Looks Like and Before a Tech Was On My Property for at Least 25-35 min With A Additional 5-7 min of Explaning to most importantly to My Wife, Whats Currently Happening With Our Lawn; To Much or to Little Water and SO Forth The Last 3 Visits Apparently Since NEW Ownership, By The Time I Was Professionally Greeted By Tech at My Front Door, I Casually Walked from Our Modestly Sized Home to Back Yard? WHAT Happened (our 2 didnt even bark) I Scratched My Head and Thought Did I Miss Something, Did I Get Distracted With a 2min Phone Call?) I Blew It OFF, The First Time!! 2nd Time I Called To Explain, Your Tech Was ONLY HERE LESS Time I Could Take My Garbage Cans from Side of House to Street! But THATS Not The Point AT ALL!! I & Wife Dont Care If a Tech is Here 30 seconds or 3 hours What WE Care About Is NOW Our Lawn Looks Like This Is TRUE and Honest Expirence Good,Bad,Ugly And Indifferent Google JOE ANASTASIO IM Unfortunately YET Fortunately Likely the Most Honest Soul In SFL
I have had Petri s services since 1999. Their professionalism is way above all others. It is an A+ company.
Wouldn t suggest going with them unless you plan to stay forever. I asked the guy who came out to our house to cancel our account and he never told anyone. Then we get a bill for two months that we never received or wanted service and they said there was nothing they could do.
Great service. And Marion went above and beyond taking care of some insect issues inside. Highly recommend.
Great service highly recommend
12/20/24 UPDATE(2) THANK YOU Mark for your prompt response. At a time where customer service is all but lacking everywhere, it was refreshing to speak with the Director of Customer Service who listened to my concerns and was able to put into place a course of action to satisfy my needs. I was provided with a corrected phone number for service and he went above and beyond to ensure a resolution was met. This is the PETRI I know, thank you again! 12/20/24 UPDATE!! HERE WE GO AGAIN! I CANNOT get anyone on the phone! What kind of business doesnt answer the phones? Your customers are what make your business and youd think theyd have the respect to have decent customer service. The only time I heard from them is when I wrote the last review. My last service was an unannounced, unscheduled appointment where I happened to be home that the tech said was a confirmed appointment. So now theyre to lying!! Im not surprised, this company is going down, NOT AT ALL HOW IT WAS WHEN I STARTED. All my friends, (12) them with Petri share the same sentiment and agree its time to find a new service! Ive been calling for a week to get service, when asked for a manager. Was placed on hold and still no one had called me back. Used to be very satisfied with all services, now since being bought out, I cant even reach agent on the phone! They have no problem charging my card every month, this is getting ridiculous! I only had high praise for them now not so much! I will try again tmrw and if no luck, Ill write another review! Stay tuned!
Felipe is excellent I was very happy with the service, he provided.
Arthur is happy to answer questions and is very responsive to any of our needs regarding pest control. We have been using Petris for many years ( and Arthur for several of those years) and highly recommend.
Tried this company this morning for the first time -- amazing experience!! John was professional & very knowledgeable!! Best of all he was kind to my animals :):):)
Very good service Felipe was really nice and worked very good Felipe was very friendly and worked quickly and efficiently. Happy with the service :)
Professional and very thorough they pay attention to details.
Felipe was very professional
Felipe came to eliminate our bee problem. He was very personable and knowledgeable. The bees are gone. He did a great job!
Zach was awesome.!!
Outstanding service always take care of my pest and critter needs excellent company.
Petri Pest Control technicians are very thorough.
Did a great job and took time to address all my issues
Started using them when we first moved back down to Florida. We were paying for a plan for monthly outside pest control treatment (ants, roaches, mosquitoes, etc). They visited twice, and after that they just stopped coming by for monthly treatments. So, we canceled the service. Except theyre still sending us billing statements even after talking to two different people on the phone about it. Were not paying for a canceled service (which wasnt ever really being fulfilled). Stay away from Petri and find another pest control service. Theres enough to choose from in South Florida.
Yesterday, 11/18/24, I had my ornament and shrub service with Petri Pest Control. Everything started normal with the technician, Bobby, ringing my doorbell to tell me the service he was going to perform today. I pointed a couple areas of concerned and then went inside my home. About 30 minutes later Bobby rings my doorbell again. He tells me that his equipment is not working properly and that he will return later to finish the service. I was so surprised he did this, he was so honest. I have had experiences in the past with other companies where the technicians just left without finishing the service. Giving me the impression that they had done the service I paid for. Bobby did return later in the day to finish the service. Shout out to Bobby and Petri. Thank you.
I would like to say He is doing a great job. Thank you
All the stars for Marion! He was so thorough and informative. Ive had another popular well known company that starts with H for years that never caught the things that Marion caught. I am so glad I made the switch!
Nick was very responsive and promptly helped me with an urgent pest problem. I contacted him in a panic and he was thorough in explaining exactly what was needed.
Eric is a true professional. He asked all the right questions and was very thorough both inside and outside the house. So glad he works for you guys.
Gerald Thomas was professional, courteous and thorough he did an outstanding job! Thank you Gerald!
Great experience, he answered all of our questions. Thoroughly explained what he was doing. Showed us where the main problem came from. Would definitely recommend. Ilene & Paul
Kevin and Dakota have been extremely professional and helpful. They have provided a lot of information and a detailed timeline for how to eliminate the rodents living in my attic. We caught two rats the first night and will hopefully catch the rest in the coming week.
Marion, Doug, and Brian are the best pest control technicians I have met!!! Very thorough and get the job done!!!! Joanne P.
Petri was extremely thorough and responsive and treated our pest problem successfully. Would recommend them!
I would strongly recommend Petris for both lawn care and pest control. Arthur has been the pest control technician at my house for quite some time now. He is very knowledgeable about how best to control various issues and a tremendously personable and professional representative of their team. Most of the time he is taking care of the outside premises and anytime I review the work on the security cameras, he NEVER cuts corners and ALWAYS does a thorough job. When I get the pleasure to be home when he is doing service, it is such a great pleasure to interact with him. He has a positive attitude, helpful and over the top courteous. I would hire him at my company in a second. Petris and their customers should be very pleased to have Arthur working for them. Thank you again for the continued great service.
Marion was courteous and professional. He called to let me know he was on his way and once he arrived, he performed above and beyond the call of duty and explained what he was doing and why. He is the reason I have been a loyal Petri customer. Positive
Marion has been a great rep for the company! Knowledgeable and reliable.
I will not use anyone else but MARION! He is professional, courteous & most knowledgeable. If there were more than 5 stars he would get them. Thank you Petri for having such a wonderful person on your team!
I started year round pest control services today. The technician, Patrick, called in advance to say he is coming. He arrived on a timely basis. Went through the house noting the pest issues that we have. He proceeded with the treatment throughout the inside and outside of my home. Explained everything along the way. Was professional and courteous. Now we will hope that the treatment works!
This is the first time I used Petri and I am very satisfied. The gentlemen were professional, courteous and friendly. They explained what kind of pest had invaded my home and took care of the problem. They will do a follow up next week to make sure those pests are gone. I highly recommend Petri.
Marion is my guy! Excellent service as always. I dont want anybody else at home. Petri has a good technician repping them.
Great customer service & professionalism.
Our technician Marion is great! Super reliable and efficient. Always friendly and helpful! Happy with our service!
Great service and very effective. Our technician Marion is extremely reliable and is always helpful anytime we have questions.
Marion is my Technician. He is the best Marion is always so accommodating. He does a thorough job. Marion is the reason that I give my business to Petri.
Randy was professional, thorough, polite, neat, and respectful.
Marion is the most awesome, polite, thorough worker. He s my guy! Marion is still the most professional exterminator that I have worked with. The best!! Positive Responsiveness, Punctuality, Quality, Professionalism, Value
Excellent friendly reliable service.
Sadly, I need to update my review. It seems the ownership changed and so has the customer care. Randy, who services my house, is amazing. But the customer service has gone down hugely. They have messed up my appointment three times where someone showed up when it was not scheduled by me. I dont what they are doing on their computers to screw up an appointment as they have. And you have no idea where you are calling so there is no personal care as there used to be. Big difference no longer family owned. Disappointing. Where to start to say how amazing Petri Pest control is. I found termites in my kitchen cabinet and after having a few other companies consult with ridiculous plans of action, Tara showed up and brought me so much relief that she had someone that could take care of the bugs eating my cabinet. I felt heard and taken care of in a way that sadly doesnt happen often. The professionalism and care from this company is incredible. I highly recommend them!
Every time they came to the property they either killed plants I had just bought, put huge amounts of grass in the swimming pool (which cost money for a special cleaning), damaged new trees, filled the garbage can with yard waste against both my explicit instructions AND the local ordinance, resulting in me receiving warnings from the City, and killed newly planted grass repeatedly after I was threatened with fines from the City for having so much bare dirt on my front lawn. Absolutely the worst landscaping company I have ever seen!!
Petri can be counted on for quality customer service. I contracted with Petri for termite fumigation. They subcontracted the job out, which I agreed to ahead of time. Unfortunately the subcontractor did a poor job. However, Petri took responsibility for the poor quality of the subcontractors work and made the service shortfall right. I have respect for their willingness to take care of me as their customer. I expect you will find their service to be of similar quality.
STAY WAY........Where should I start, I canceled my service after 1 year due to technicians not calling ahead to advise me so I can have my dogs put in. Technicians were just showing up without an appointment or call. When rescheduling for service they would show up 3 hours later or the following day. I called to cancel my service on July 29 and did not received any kind of cancelation email, so I have to call twice so they can send me an email stating that I had canceled. Well the cancellation email is dated August 6 and I got charged on August 15. After contacting numerous times for a refund still getting the run o around that its takes 48 hours to process 7 to 10 ten days to get the refund its been 3 weeks now and no refund. WOULD NOT RECOMMEND
Simply the best.
I was informed by my doctor no pesticides or herbicides around the house as the chemicals can negatively impact our fertility treatments and especially hurt the baby potentially causing birth defects during our pregnancy. We have been trying for years to get pregnant, and took strict measures to avoid chemicals among many other sacrifices per our doctors advice. They are only supposed to check for any issues around the house and take care of cobwebs. We have not had anyone spray for the past 2 years and suddenly in our 1st trimester, they sprayed back in April while we were driving back from a medical appointment. It was very upsetting but they assured us it will not happen again and they would put in big letters Do Not Spray. Well right now, they showed up, without even speaking to us, they started spraying, this time we were home. Then we said do not spray, the person ignored us and continued spraying all along the house and we noticed this in the backyard. We had to open up the door again to say stop. Then the fumes of chemicals came into our home. Unbelievable. And now, we cannot go outside the house at all this Labor Day weekend due to the issue, and he sprayed on our back patio where we sit. We are canceling the service today and finding another company that will not use chemicals to spray our home against our wishes.
So I have been with Petri for about 7 years and honestly up until this year, I have not had any complaints. Apparently, Petri merged with Rocket Pest and since then, their service has been beyond subpar. They came to service my property the other day but wasnt able to because of the rain. They marked service as complete but wrote in report that needed to reschedule. I had made the assumption that they would have called to reschedule. Instead, I have to call their customer service and was told that they wouldnt have known to reschedule since the service was closed out and the only way they would have known was that I called. I find this customer service unacceptable, especially because they managed to charge my credit card on time and without any issue. Petri really needs to re evaluate what is important to them since right now, they are back to bottom of the barrel.
Our technician John was very professional and did a great job
THE WORST!!!!! The Absolute Worst they lost a long time customer due to their Atrocious Customer Service! Since they were acquired and No Longer a Mom/Pop company, its all downhill from there! Their Bug techs changed constantly, adjusted how they treated the house w/out notice, quality of service declined and just to get someone on the phone to discuss issue/concerns/problems, the Customer Service representative became Horrendous to deal with New Ownership should take notice. Unfortunately the Lawn service was collateral damage, it was Good and the Tech, Will, was an absolute amazing person, but their Customer Service destroyed any chance to continue their service. AVOID like the Plague! Too Many other Local Mom/Pop Companies that truly Care about their customers to use.
Ive been using Petri pest control since Sept 2021 with no problems. They always called ahead to say when the tech would be in the area to schedule my appointment. Now since they merged with some company its just issue after issue this year. They want to change bimonthly to quarterly with no notice. All of a sudden bimonthly is an added fee. They dont even let you know they are coming and just spray the perimeter. Its like theyve become a scam and Im not interested. I see Im not the only one disgusted with service after reading other reviews.
Ive made multiple appointments for someone to come by and spray the house and on multiple occasions no one has shown up. Very frustrating when I rearrange my day to accommodate them. I called Petri and spoke to Aaron/Eran who was very rude and aggressive and instead of helping me just argued with me claiming someone showed up and calling me a liar. Do not use petri
I have been using the services of this company for 7 months. call them were novice cockroaches. During this time, their number grew, their size became much larger, and they began to appear in all rooms. They do what the service does, they take money from me. but no one showed up at my house for more than 2.5 months. But show in system like they was. When I call them they say they will arrive and no one is there: it is not possible to cancel their services if you are not satisfied and want to break the contract - you still need to pay for the services all year. Thats how they works . . Not recommended at all!
8/724 Petri personnel change resulted in terribly inefficient, incompetent technicians causing more problems than I can handle. Trying to communicate by phone, email, response to their service notifications, is useless. No responses to anything. I have initiated cancellation process, waiting for email confirmation.
After posting a negative experience, management reached out to me and was apologetic and credited my account of my charge. I appreciated the prompt follow up
Joel Atkinson is the best! He is diligent in spraying our home. He does a terrific job, we couldnt ask for a better technician. Cathy and John S.
Great company that took care of my pest problem! Friendly and knowledgeable team that was very easy to work with and gave me solutions to my issues!
We have had Petris service our homes for the last 10 years, BUT AFTER TODAY and the last few months I will NEVER use AGAIN!!!!!! It all started last December when our normal tech stopped working for them. They do not show up when scheduled, then we reschedule THREE times but still dont show up. After I told them DO NOT come to our home again because I was not sure if I want to use their services again, they show up without notification only spray outside - forgot to bait rat boxes and send a bill. Then after a few months we decided ok, maybe they got the kinks out of all the new employees so well try them again. Today the tech was supposed to be here between 12-2. I called and spoke with the receptionist she tried calling the tech and said he didnt answer but she sent a message to him to let us know when he was on his way, that was at 12:10.pm. at 2:00 no tech no phone call. I called the office at 2:29 they were closed already - Its now 4:00 - no phone call - no tech - They have lost our services - one customer may not matter, but I wanted to let others be aware - We all have busy lives and Saturdays are days that we do stuff that we cant do during the week - how inconsiderate and not responsible can a company be? Your loss another companies gain-
Damian B. serviced our property today extremely though job! Hats off to exceeding our expectations! You are what customer service reps. are commending! Thank you!
BEWARE ****Unauthorized credit card charges**** Be careful when giving your credit card to this company, I used their services once, last summer,, and paid by credit card. I noticed 2 new charges in April and May this year, on my credit card, $607, for no reason! Then, try to call them and resolve the issue .good luck, no one picks up the phone unless it is to book services. This is not a quality company. last week the owner replied to this post (see below), I am still waiting for someone from management to reach out .and I had to call my credit card and contest the 2 charges they made without authorization! Who is in charge??? Petri Pest Control Services (Owner) a week ago Hi Paul. We appreciate you bringing this to our attention. I will foward this to our management team, and someone should be reaching out to you.
PETRI PEST ARE THE COCKROACHES OF S. FLORIDA! THEY WILL TAKE YOUR MONEY AND NOT PREFORM SERVICE. THEY WILL REFUND BUT MAN HOW MANY HAVE THEY TAKEN ADVANTAGE OF THAT DIDNT NOTICE...I DIDNT NOTICE FOR 2 WEEKS THAT THEY CHARGED MY CARD AFTER THEY NO SHOWED FOR MY APPT. NOW THEY ARE USING MY SAME CARD INFO TO TRY TO CHARGE ME MONTHLY FEE. I CAN ONLY IMAGINE ALL THE SENIORS OR THE OTHERS THYE HAVE RIPPED OF OVER THE YEARS..THANK GOODNESS I MONITOR MY CARD INFO...ON TOP OF THAT NO MANAGER WOULD EVEN SPEAK TO ME, WHICH TELLS ME THIS IS NORMAL BUINESS PRATICE TO STEAL FROM THE RESIDENTS OF S FLORIDA.
Charges on my credit card without authorization!!!! May 17 2024 - WWP*PETRI PEST CONTROL POMPANO BEACHFL - $318.00 Description WWP*PETRI PEST CONTROL POMPANO BEACHFL Reference 05436844139300236588564 Category Exterminating and Disinfecting Services Transaction Details Merchandise Sale Amount $318.00 Apr 16 2024 - WWP*PETRI PEST CONTROL = $289.00 Description 0543684FW8PKVT0DN WWP*PETRI PEST CONTROL POMPANO BEACHFL Account Reference Number 0707 Amount $289.00
Great company. Their technicians have a passion for their work and it shows. One of their technicians named John came out and was extremely helpful in explaining the issues that I was having. He was able to solve my problem and went above and beyond the call of duty. Thank you.
I just wanted to once again take the time to compliment LISA THOMAS at Petri Pest Control :-) I called the office regarding our one year renewal for termite control and Lisa was very pleasant and efficient in taking my payment, posting it to my account, thanking me for doing business with Petri, and following it all up with an email receipt showing paid all within less than 3 minutes! This is the kind of service that seems to be lacking in so many businesses these days so I always like to express my written appreciation for a JOB WELL DONE! 6/2/24 UPDATE: once again, spoke to Lisa Thomas about continued termite protection service, and regarding a ghost ant problem we were having. Within three days, she sent out JOEL, our favorite technician, who always, at our request, treats our house :-). Joel Is always very professional, kind, and thorough when visiting our home. I trust Petri s management will share my compliments with Lisa & Joel. They both deserve accolades! KC in Boynton Beach
Ever since Rockit Pest company bought/acquired Petri it has been an absolute nightmare! I haven t been able to get a hold of anyone for 3 weeks, I ve been overcharged, the pest control service has become poor and unkept. I m very disappointed as Petri used to be wonderful. New owners please contact me! I sent an email with my info. Petri, I HAVE contacted via phone and email and no response!
Stay AWAY from PETRI for home fumigation! Gave us an ETA of 3pm-6pm never showed until 9:30pm and woke us up to do House tenting at that hour of night!! Made 6 calls to office and still no return call from Manager. Girl in office said he cant call us due to 6 percent on phone! 4 days have passed still no call from Petri! Horrible customer service. Has to call another company! O stars for petri.
I would like to commend some of the fine folk that work at Petri. Kayla Barton in Customer Service is just a pleasure to do business with. She is professional, courteous & a true problem solver. Technicians Dante & Mr. William also deserve praise. They are a breath of fresh air in times when people seem to forget just how to be nice. Thank you all for being my Petri Team!
Ive used Petri for about a year now. Three different services. Spoiler Alert - I cancelled all three today. (1) Lawn Service - I was very satisfied. William (my technician) was great. (2) Outdoor Termite Traps - Salesman was misleading. He justified price by saying they come every month to check traps. Turns out that is not true, they just check them once a year when its time to renew contract. The Install was a fiasco. I had just installed a new sprinkler system, and they use a big drill, so I was concerned he would hit something. He seemed to resent that I wanted to show him where not to drill. As soon as I walked away to take a phone call, he drilled exactly where I told him not to. He ended up nicking my main water line. (3) Indoor Service - Ive always called it indoor service (ants in kitchen, etc.) but they call it something else. The day I signed contract, I said I want them to treat inside every visit. He said no problem, even said he made a big note on my account to always treat inside. I work from home, so Im here 99% of time, and they usually send text day before, so this arrangement was fine. They would treat inside plus spray around outside perimeter of house. Today, they said they now only spray the outside perimeter, they only treat inside if there is a problem. I said, okay then there is a problem, to which he said you have to prove there is an issue before we will treat inside. I ended up getting into a shouting match with the manager. Cancelled all three services today. I do not recommend them (except maybe for lawn service).
NOT happy with the customer service with this company. It has gone WAY down over the years.
Never a single bug has been inside my home in all the years I have lived here. That speaks volumes living in South Florida!
Arthur is my favorite tech! Great service , professional, and thorough.
Have used Petri for 6 years but since new ownership their customer service has greatly slipped. Ive called 3 times in past week and finally got someone (William) to answer the phone. He couldnt help me but promised last Mon/Tues he would walk my contact info the head of customer service & they would call me back before the day was ended. Im still waiting.
Please be aware of engaging with this company before reading thoroughly the contract they ask you to sign. They will make it look like you are paying for monthly service when it s every 2 months. They will also attempt to change the frequency of service , monthly or bimonthly to quarterly and keep the same fees. They will also take steps to report unpaid fees (even in dispute) to credit agencies. The services they offer did not in the end addressing the concerns I hired them for. This is just a review to give some advance warning before engaging in any contractual agreement with this company. Updated March 24. The response posted here to my review is a farce to deceive that they are responsive to customer complaints. No one contacted me. This company is not to be trusted and that is my final opinion. Please be careful signing contracts with them. Be warned.
Kevin Creary was our inspector guided us thru the entire process of our termite fumigation. He was professional, patient, extremely responsive, helpful, friendly and knowledgeable with our all needs. I highly recommended him for all your Petri services.
I have been a Petrie customer for 34 years. For the first time, I am looking for another provider. I pay my bills on time. My call for a problem received no call-back all day. When I reached someone today, I was told no one could be here for 2 days. Not acceptable. I dont want to change services, but it appears service at Petrie has taken a nose dive. Very disappointed.
Ive had an annual service with this company for years and been trying to get them out to work on my lawn for the past week, to no avail. I keep hearing that they have system issues and they keep promising to show up the next day but never do. When I complained yesterday, the person on the phone said I could take my business elsewhere.
Kevin came out to survey and give estimate for termite fumigation. Very professional, and provided all supplies and education for a safe experience
They are very attentive with their scheduled visits AND if you call with issues!
MY GUY IS AWESOME!!!
Since weve switched to Petri we have had zero issues with pests. They are the most reliable and the best extermination service we have ever had, and that spans over 50 years of living in south Florida.I highly recommend Petri for top service.
Javier is professional and punctual. He thoroughly checks and sprays every area around the house. Highly recommend.
Our technician, Eric is extremely accommodating and professional!
Patrick is a very pleasant person.
I have been using Petri s for 24 years now. They are extremely reliable, very easy to deal with. No long weights on the phone they pick up very quickly. I ve never seen a bad attitude and I ve had three technicians in the 24 years. And the third one named Michael just started with me today. He s got an extremely kind and positive way about him, he s extremely likable, and he definitely seems like he s happy to be helping you. I have never once had an issue in my 24 years with them. And when I started in 1999, I was paying $49 a Visit and now it s only gone up to $65 per visit So they do really make a good effort on keeping their prices low. I would highly advise anybody to use Petri s because the service and the people make it very easy without having hassles at least for me.
Every technician who has ever come to do my pest service has always been very nice and courteous, always answers any questions I have had, Petris Pest Control Services are GREAT.
Excellent service
William did a good job servicing my property. He was very courteous and friendly. He answered several questions I had, especially in regard to some new sod I had put down. I highly recommend this company.
Eric is wonderful!
technician was professional, pleasant and knowledgeable. Would recommend Petri to anyone needing their service.
Had Petri Pest Control Services to my condo. They sent Kris Goodman. He found my problem in 10 minutes, told me what to do. Great company and service, will always use them.
I have a wonderful technician in Shavelle. There is no one better for solving pest problems and a delightful person.
Dakota did a great job treating house and the outside. Thank you for sending such a nice person to my house.
Petri Pest Control sent Dakota to give me an estimate for rodent extermination. They were the 4th company to come out. Dakota was the only one who actually went on the and into the attic to inspect . He was thoroughly checking for everything while explaining the details of the service. Very professional, knowledgeable, and showed me equipment to be used to do the work needed. I commend this company on their business practice of excellent training. Dakota is an impressive employee. Needless to say I am using this company to do the job.
Dakota was my service guy. He was excellent. Very knowledgeable and professional. Thank you for your service.
Thank you John! My lawn and Queens Wreath have never looked better. My neighbors often ask who cares for my property and they end up contracting Petri for their home and lawn care. John and other techs are always courteous, friendly, professional and knowledgeable. Thank you Petri and thank you John. Definitely 5 Star!
Mr. Junior as always displayed profesionalism, and proper customer service. Thank you Mr. Junior
Justin and Dakota came out on two separate occasions. Both were extremely honest, professional and knowledgeable. I will absolutely continue to use them.
Recently had Petri Pest Control fumigate (tent) my home! Kevin, the inspector who worked with me was awesome. His inspection was very through. He provided photos of the areas which were infested. Kevin stayed in touch with us throughout the entire process. Excellent communication. The company that Petri uses for fumigation, is WP Termite Solutions. Tyrone, Cashmere, and Dee were awesome. They were very careful with the shrubbery, internet cables, etc.They were also very professional and polite. Although I was a bit anxious about the fumigation, I was very pleased. I highly recommend Petri (and WP)!!
The best and very knowledgeable
Kevin from Petri responded immediately when I called. He was professional and he made sure we were well informed about the process. I d highly recommend Petri
Justin did a great job getting rid of our kitchen sugar ants from his first visit. He was always right on time at all his scheduled appointments. Thank you!
Dakota is the best technician. He is honest and always on time and very polite.
Mickey was professional and friendly. Got thr job done. Thanks
I called the office to confirm my appointment and there was an issue. Lisa got on it and had someone out within the hour. We did not want dead rodents sitting in our attic all weekend. Eric came out and was cordial and informative. Thank you, both!
Super service!
Amazing service from Shavelle, she was helpful and informative. Very sweet and upbeat personality, she made the stressful process easy
Knowledgeable, helpful and thoughtful. We had an amazing experience and look forward to working with Petri in the future.
They have not sprayed yet. They come highly recommended.
Great service!!
Great service. Hard to find these days. I appreciate it.
I have been with Petri for over a year now and they do an excellent job. Joel Atkinson has been my technician and he is a very knowledgeable and has excellent People skills. He reviews what he is about to perform and if he finds anything that is out of the ordinary, he tells me and immediately corrects it. He explains all the pests that he finds around my house, and gives me a brief summary of their habits. I find him to be an excellent representative of your company and feel that he should be given any awards, promotions or recognition that you give to your best employees for their outstanding performance. He will make it to the top of our organization and deserves it. Thank you for hiring such an outstanding professional and keep up the good work!
William B. is an outstanding service technician in managing my lawns care. Aside from being a kind and polite person but also an upbeat and positive gentleman, his confidence and knowledge show through not just his wise words but through the results in targeting any problem areas.
We ve only been with Petri a few weeks now but I m very happy with our technician and the service so far. The ants have already disappeared. And with no strong scent of chemicals!
We just cancelled our contract with Eco Shield because they were not helpful or responsive whatsoever. We just had first visit with Petri and they Sent these 2 fine gentlemen over. Mr. Marion and Mr. Conner were professional from the start evaluating exterior of property then without me asking put there shoe booties on upon entry of the home. They showed me and explained to me what and where the problems were coming from. Beyond polite. Definitely will be sharing Petri s services with others. Im so glad there are still companys with people who actually know what they are doing and courteous. Request Conner and Marion if they are available they are 10 Stars
had to cancel this company!!! was using them for well over three years if not longer. My original service technician was Justin which he was always making sure my property was well sprayed and looking green. Ever since they put another person my yard started to look horrible . I complained a few times but nothing seemed to change. Always an excuse as to why I had fungus and brown spots all over my yard. If you are coming out to spray my property just about every month my yard should look beautiful at all times. Went with another company and my yard looks amazing.
Dakota is the best technician out there !!!
Randy came on time, called and gave us a verbal report then emailed the inspection report all in the same day.
Petri Pest control does a great job. They are efficient and reliable.
Wonderful company to work with
I have to say I am thoroughly impressed with Petri. We needed our house tented and Petri was by far the least expensive. Kevin came to our home and provided us a quote very quickly. Once we moved forward, Kevin was very professional and communicative through the process. The guys that came to actually tent were also friendly and extremely professional. We have now switched our regular pest control services to Petri. This company and ots employees are top notch!
I was very satisfied with my inspection with Mickey. He did an outstanding job. Very good company.
From initial contact to completion every person we dealt with was exceptional/professional. Would definitely use them again, if needed.
Whenever Fedlet does my lawn he does a thorough job. I know hes been here because I can smell the treatment on my lawn. Thank you Fedlet!
Pablo did an excellent job, very thorough
Family owned & operated,Good services, Great communication.
Been dealing with an Ant infection in Pompano Beach home. Theyre pretty good at coming out within a week and being thorough with their assessment. I also appreciate them for following up and providing alternative suggestions when the initial treatment failed.
I would highly recommend their services; Ive been very pleased with their work and promptness!
Shavelle was a delight to work with. She was on time, explained the process to me and answered all my questions. Cant wait to get started with their service.
Petri has been our lawn care service and extermination services for many years now. They do quality work. Their technicians are usually helpful and friendly.
Use this company if you want a yard full of weeds and their deceptive practices. Their representative came out in January 2023. I agreed to their service but told them I did NOT want insecticide. The rep agreed and sent me a contract including insecticide. I pointed that out and he told me Why not? Youre paying for it anyways. He said all their formula is the same and he cant make a special mix just for us. I told him I did not want their service as we have ducks, neighborhood cats, birds, squirrels, etc. that come to our yard and would be eating poisoned prey. He went around me and got my husband to sign a one year contract! We immediately tried to cancel when we found out but Petri said Too bad. We still have everything from dandelions, dollar weeds and every other type of weed in our yard. In August we were verbally told our contract would be cancelled. Today I received notice Petri would be out Friday. I called to say we had cancelled and been confirmed. The lady on the phone said You cant cancel, you have a contract. Then she asked what the big deal was since we only had two more months left.
Had service with Petri for more than two years, so I was shocked when I found my privacy hedges that I d been growing for eight years were all burned. They came out twice to review finally admitted The mix of chemicals was too strong. Their response was they ll grow back and Continue with the service and get two free sprays. Ask to speak with owner but no one returns my call. Stay away from Petri
Mr Torres is outstanding at his job. He is very detailed, always very thorough without using excess product. As a person he is friendly and polite and I always look forward to having him do his service. Thank you for employing such a fine technician and person. There are not enough superlatives to describe Mr Torres work. He is punctual. polite. respectful and efficient. He is very knowledgeable about all types of pests and willingly shares his expertise with customer. He using extreme care applying the pesticide thoroughly but with no overspill to reduce home owners exposure. Thank you for employing this wonderful technician.
Petris employees are responsive, with attentive technicians that give quality service at a reasonable price. Thats why I have had them service my yard and my house for so many years.
When I started their service they had told me that I had to replace some of my grass I replace the spots that needed to replace and then now after over a year theyre telling me that I have to replace the same grass I dont know what they use on their grass theyre telling me that my Gardener doesnt clean the blades that thats why my grass is the way it is my Gardener does half the neighborhood and I went around asking and their lawns look wonderful so obviously its not the gardener in that year and a half that Ive had the service there must have been three technicians that came out each one were different obviously the company cant keep good help the service manager came out once and tried to do something to the yard my grass has never looked so bad I canceled my service with them
only use this company if you want the best care of your property!!!
Everyone who did the on site application was above my expectations. Very impressed with their service. I will continue with Petri Pest Control Services. Thank You Very Much.
I just want to start by saying that this is the first time I write a review on a business.This goes to show how highly disastified I am with Petri Pest Control.Previous to starting lawn services with Petris, I had service with another Company and my plants and yard were beautiful. After being a customer of Petri for a few months, I called the company to ask for weed control on the areas where I have rocks and plants.I was told yes, we can do that for you. Once the techinician came, I explained and showed him the areas. After this treatment, my plants (located in multiple areas of my property) started to die. I called Petris service to speak to a manager, and he came to my house to inspect the affected areas. At this time, I was told by Junior the Manager that their staff is not allowed to do weed control, and he will have to speak to the staff. Also, he told me to have my landscaping person to provide an estimate to replace the plants and to email the estimate to him (Petris Manager). After a few months, I got the estimate from my landscaping guy and called Petri to ask for their email address. They provided me the wrong email address. After two weeks, I had not received a response, so I called the office and spoke with Junior. He provided me another email address. After some time, I had not received a response from Petri. I called again. He told me that email address was not correct. I let him know the landscaping guy had already started the process of replacing the dead plants. Finally, I called the Company again and I was told the manager was not working that day and I have to wait until the following week.Once Junior read my email he called me to ask me how to send the payment to me. I told him to give me a few minutes so I could get the landscapers last name and I would call him back. When we spoke again few minutes afterwards, he told me that his boss, Bryan Gestineau, told him that he spoke to an arbolist and stated my plants were in that condition due to fungus prior to the weed control treatment and therefore they were not paying to replace the plants. I replied to him by saying I am a very honest person and I have witnesses that my plants were healthy prior to the treatment. My plants that were affected and ultimately killed by the treatment, were located in various areas throughout my property, which goes to show that they did not die due to fungus. Also, if my plants had fungus, why didnt the technician ever bring this to my attention? To finish this review, I just want to say in my whole life I have never met a company with such low standards. The cost of the plants is $960 which I had to pay out of my pocket. People make mistakes, but you should take accountability for your actions.
COmpany was quick to respond to my needs as a new customer.
Great job as usual.
Excellent service.
Great company. Customer service is great. The techs are very open and friendly.
Mr. Clive, your work is impeccable, you show that you truly care. Thank you very much for your great service!!
Poor customer service!!!!!
An absolutely wonderful tech! Professional, polite, friendly, and funny! Thank you, Chauncey for your terrific service!
Marlon always does a nice job on a difficult lawn. He is friendly and tells me what he is treating the lawn with that day. He is very much appreciated. Thank you, Marlon.
Brian is an excellent service technician. Very friendly, knowledgeable and professional! Thank you for your wonderful service!! :)
Javier is the best! He lets us know when he arrives, and hes always attentive to his job. He informs us exactly what hes going to do. Petris is lucky to have a wonderful man like Javier!
Please read your contract carefully. I have a few Airbnb properties Petri is servicing. I had to sell one property in the same year. They serviced it ONE time and charged me $195 to cancel. Mind you I still have another property with them. Apparently the $195 is the courtesy charge. People dont know how to do business anymore. Look elsewhere. Sadly customer service is a thing of the past with this company.
On time and very professional
Evan was very informative and pofessional. Definitely an asset to Petri.. Terri
Marion did a great job! Was on time, professional and an expert in his field. Went above and beyond to help clean interior and exterior of my house
I was really impressed by my experience with Marion. He was always on time and his communication was great, he had really good knowledge of the problem and what was needed to do to sort it, and most importantly actually sorted the roach/insect problem we were having! He also made recommendations as to how to further eradicate the problem for the future and went above and beyond to help in this regard. Would definitely recommend from my experience!
I changed my pest control company to Petri about a year ago. They more than meet expectations every thing they have done has been great. A particular shout out to Charles Maddox, Pest Control Manager. He was here this morning to look at a bee hives. He was here at the scheduled time and advised that what I thought was a hive wasn t. It was dead grass on a down spout. He could very easily have upsold me but that s not how Petri in general and Charles in particular operate. That have something out of the ordinary ethics! If you need a pest control service call Petri you will be very happy. To update review : Kevin Creay was just out for a different issue. Once again a true professional with super company
Today Charles came by and took care of our service he was very professional and on time Dabba didnt say you paid Em
I highly recommend this company for this service. I had 4 very professional servicemen come and take care of the rodents in my attic. Each of them were on time, thorough, caring and professional. They were Justin, Carlos, Greg and Alonzo. I m very satisfied with their work.
Charles and Dakota just serviced my house in Boca. Great guys, they waited for me as I was not home when they came. Excellent job and very friendly team. Thanks Charles!
I have been having issues with rodents in my attic for years and I tried several companies before I found Petri. They sent over Justin Minos, who was able to find the source of infestation on his first visit - within 30 minutes of outdoor and indoor inspection. They were the first company in years - who were finally able to help me with my rodent problem - they have an awesome crew!
I had my home treated by Charles. Very professional. I would recommend Petri to my family and friends.
Carl and Dakota did an excellent job. They were both very polite, professional, and knowledgeable. I would highly recommend this team and Petri to anyone looking for a pest company!
We had termite treatment from Petri. Charles and Carl were professional and thorough.
Douglas was very pleasant and helpful in informing me of the condition of the baited traps which he inspected and filled. He answered all my questions.
Charles did a great job.
Charles Maddox was sent out to inspect my property after I made a call to Petri. I was concerned about a potential/real rodent problem. Charles was professional and helpful in his assessment of the property and what he would suggest.
Charles was very informative and took his time explaining things to me. I was also surprised to know that the chemicals they use are green and dry within 5 minutes. I will continue to keep using them!
So far , They did great job, I will see it in future, if I see any termites falling on my head , I change my rating
Shavelle has always been professional and consistent with the services she provides our house. She will ask if I have any concerns and she takes care of them right away. We are very fortunate to have her as our technician. A job well done!
Charles and Dante came out to my home and treat it very professional very own time did a really good service thank you
Since moving to my home in 2015, I have had different technicians come to my home. However, recently Dante Cleary has been my regular technician for the past several months and I must say I am extremely satisfied with him. He is well dressed in his uniform, very neat and wearing a mask. Not only he is very polite and courteous, he is extremely thorough in his work. I never have to remind him to open the door that houses the air conditioning unit as there have been instances in the past (when I first moved here) where I have found a dead palmetto bug when going in to change the ac filter. Dante is very thorough in exterminating both the inside and outside of the house and after he finishes spraying the bottom circumference of the entire exterior of the house, he proceeds to spray above the windows Dante doesnt rush with his work, but he is not here very long and does quite an efficient job. I cant express enough how pleased I am with Dante.
Met a wonderful rep Charles Maddox who provided a professional consultation for a pest issue we have been having in our attic. Charles listened well and detailed the exact plan setting proper expectations moving forward. Charles helped to assure that we chose the correct company for our pest control and lawn care needs. Thank you Petris and thank you Charles.
Been dealing with ants issues in my home for quite some time. Thank you very much Marion for taking the time to give your honest feedback and recommendations. Marion was very thorough, efficient and communicative explaining the processes. Great service! Highly recommend! Positive
Today we were serviced by Anil . He went above and beyond. He was a good listener efficient ,courteous ,informative and just gave both my husband and I the BEST service ever!!! He is not our usual person and while we have no actual complaints with the usual person Anil just was OUTSTANDING!! We also want to give high praises to Lisa in the office for exemplary customer service. We have been using Petri for almost 3 years and we have never been sorry for choosing PETRI!!
Needed a re-inspection as part of real estate transaction and Petri came through for me. They are a great company to work with and have wonderful employees. Charles Maddox was extremely professional and responsive. Showed up on time and quickly handled my needs. Glad to do business with both Petri and Charles! Thank you!
been a customer for over 22 years . the other day saw a racoon near my roof . call petri they came in one day ..charles the service manager went over the service require with me . seem to know his stuff .thanks petri thanks charles. ... Today after a week of daily traping I can sum the amazing service by petei and their supervisor charles...we got 2 possums and the racoon that we called petri original for. Great service .great results. Thanks
Marion was super! He is extremely thorough and took his time examining my home. I highly recommend him and this service!
Charles went above and beyond to help take care of my problem and worked around my tight schedule to get things done greatly appreciated!!
Marion was great. He arrived early and was super thorough in his service and explanation of what he was doing along the way. I have a much better understanding of how to keep critters out. Thank you Marion! Kendra Anderson
Marion performed a very thorough inspection of my home and he took the time to explain what needed to be done to get my problem under control. His knowledge and professionalism is unmeasurable. Thank you Marion!
Anil Maharaj is always thorough and super conscientious. He treats your home as if it was his own and is a pleasure to have him working on your behalf.
Mr.Charles does such a phenomenal job with our apartment! He is always professional and you can tell he loves his occupation. When we first moved in here there was several bugs. But ever since he started treating our apartment we ve seen ZERO!
Just had the exterior of my home sprayed for bugs by Mr. Charles Maddox. Very please with his professionalism. He did a great job spraying my yard for bugs. Very happy with his work & will definitely recommend his services to my friends & family. Positive
Marion was wonderful. The service was efficient, timely, and effective. After 3 other companies, I finally found an exterminator who actually removes pests I give them 5 dead bugs which is more important an stars .
Goody was excellent in communicating, clarifying, and following up with us throughout the termite extermination experience. We have been a client of Petris for many years and multiple properties, and we would recommend them with confidence. Thanks again to Goody for making such a positive difference in what could have been a challenging few days. Goody gave us a competitive quote. Everything he committed to do got done.
1 month and pretty good so far. I will have to wait an evaluate the total service, but as far as employees go, Greg is the man! Gregory is very knowledgeable and friendly. A pleasure to do business with. Definitely, an asset to the company.
Alonso and Justin were great. Very professional. Very happy with there service.
Until I discovered Petri Pest Control (and my tech, CHEVY), i had used many pest control companies since moving to SoFla 28 years ago. Last night i had a situation that best explains why i love this company: around midnight, i was doing laundry and saw a cockroach out of the corner of my eye. one bottle of Raid later, i email the company in tears asking them to please come by today to spray. and guess what? i had a phone call mere hours later at at 8:15am, and my wonderful & amazing tech, CHEVY, showed up with a beautiful smile very soon thereafter and CHEVY has done this many times for me over the years, on similar short notice. Don t misunderstand, Petri does a top notch job but, however, because i live on the intracoastal these naughty bugs still pop up now and then. Knowing CHEVY will always rescue me ? priceless! She is the most professional, kind, and the happiest person i have the pleasure of knowing. She has an exceptional work ethic and is always smiling. I continue to be shocked that management has not yet promoted her, so unsurpassed are her skills. I do hope Petri recognizes her worth before another company snaps her up; however, i know when they do i will meet another Petri tech expert who will take good care destroying my naughty bugs. Thank you again, Petri & CHEVY now I can sleep soundly ;)
I have been using petri for years for lawn and bug and termite treatment. We are pleased with service in all areas.
Justin, Shavelle, Marion are amazing. They serviced our house a few times due to a rat in the garage. This team is the real deal. Some of the best customer service I ve experienced in quiet some time. Professional, kind, knowledgeable, punctual, helpful. The petri team is great and we look forward to using them for years to come.
I am very impressed by the level of service we have received from Petri Pest Control. We were dealing with un unwelcome rodent that moved into our attic during our home renovation. Mickey was our technician and he was extremely pleasant to work with. He came several times to check traps and got rid our our unwelcome attic guest. He sealed up two points of entry on our roof, to make sure no more come to visit. He was always on time and was very willing to answer my 257164 questions about general pest control and advice. I would LOOK NO FURTHER if you have any sort of pest issues you are dealing with. Additionally, we signed up for monthly pest control services, and Elli is our technician. He is also very pleasant to work with and was extremely thorough in his initial application on the inside and outside of the house. He has come back a few times to do the outside of the house and I am very happy so far. I have hired other companies in the past, and neither of them have been as detailed. I haven t had any issues and am so pleased that I found these guys! Thank you for all you have done to help me!
I always recommend Petri to all my friends who need pest control services. I have always been completely satisfied with Petri services.
Justin Minos was extremely knowledgable and thorough and professional. He alerted me to the root cause of my issues and I highly recommend Petri.
Brian was very professional and thorough and clearly explained the solutions to our termite issues.
If I can find anyone better than Brian Passarelli, it must be the Wizard of Oz. Seriously, I just moved here and Im so unfamiliar with Florida weather and bugs that I didnt know what to think or what to do. Brians knowledge is gold, and he shared it with me and made very important conclusions and advice from his experience. High professionalism and real advice. I felt I didnt need anyone else and canceled another appointment.He was also very patient and kind when we had a problem at the security gate when they didnt let him into the complex right away. Wow!
We are so happy that Junior is personally overseeing our whitefly problem now and doing the sprays to contain the problem. It had gotten out of control but now that he is personally in charge things are really improving. We are very appreciative of his efforts. He is a wonderful Petri representative and we hope that the company recognizes what an excellent employee he is. Above and beyond the usual. Please reward him accordingly
Do not use this company they charge you but dont do the service you will have roach and ant infestations - they dont correct the problem horrible management
What a nightmare! This company uses poor quality chemicals and lies about service - eventually you will get bugs
Their monthly service doesnt work!! I have been a customer of this company for over 6 years - they will show up without notifying then will say they didnt get access and still charge you. I paid for continuous service But repeatedly had roaches when I called to complain they just cancelled my service and didnt remedy the situation - why would you get roaches and ants if youve had regular service for years? Doesnt work waste of money
I am not understanding the 5 stars. I did go by the 5 star review when i chose Petri and still after 2 weeks I feel not good on my choice :( so now I will be more careful and take neighbor and friends advise and word of mouth. I thought I made the right decision when I had the inspection done and the salesperson was somewhat professional.. but my goodness if you have any concerns and not happy forget about it from the person who answers the phone to the salesperson manager ect.. I never thought I would have unprofessionalism with a company with 5 stars and in business for many years. I have too much to say...I would say do not get anyone who contracts out note to self... do not trust the 5 stars better word of mouth from family and friends and make sure your sales person is not on a vacation or on vacation mode. I made a BIG mistake of all the above :( Thank goodness I only did one part of two I was going to do regarding termites with PETRI. They do not care! Different sloppiness and make sure its not a busy season because they do not care they have to get to the next job and keep moving!
Joel is so nice & you can tell he really takes pride in his job!
Dante is a very pleasant young man to work with. He was very competent in performing his job.
Saw some Termites and called Petri, since they had great reviews. So glad that they sent Tara out. She was a true professional that was focused on my needs and concerns, which is rare today. She explained to me what I needed to know, my options and the next steps. I will definitely call Petri in the future, due to the Taras knowledge and attentions to my concerns.
Petri Pest Control and our technician MARION really exceeded our expectations! He is professional, knowledgeable and very thorough. He took the time to educate us and answer all of our questions. Very happy we chose Petri and even happier to have had MARION as the technician to complete the initial treatment. Petri Pest Control is the go to service for Pest Control!
This company destroyed all my garden in front of my house, I call them to report this problem and they where nasty as hell and toll me they wont do nothing for me , I can believe this people had so many good reviews, Dont hire this company they are in only for the money and not a good professional service. Badcompany
Dont hire this company, they created more problems they I already had,garbage all over my yard,all my plants dead,they did not care for my property at all,very unprofessional, nasty people Be aware, this company is the worst in Fort Lauderdale. Just criminals working there.
I have a monthly contract with Petri and they have an expert technician his name is Dakota. I never met anybody as hard working honest and pleasant. I look forward to seeing him monthly because of his personality. I highly recommend this company and especially Dakota. Elizabeth Farrell
We are so grateful to have found this company and our professional Dakota who we request to take care of our home. So nice and friendly. A true professional Positive
Very thorough in the cleaning of my screen enclosure in conjunction with my bi-monthly pest service. Great Job!
I would recommend Petri anytime.
Marion did a great job exterminating. He was very quick, efficient, and professional. He got the job done perfectly. I wouldn t go to anyone else for my pest problems!
White fly treatment has been completed when promised and requested.
My wife found the staff super professional and punctual
I recently had my home tented for termites and the process was very simple thanks to Petri. William was my technician and he was very knowledgeable and professional. I would recommend Petri to my family and friends. I also use them for my regular pest control maintenance
Always a pleasure to deal with Petri and the spray has been working well! Thank you.
Wish I could give them a 10 star. I couldnt of asked for the greatest and professional employees. Mike handling my inside pest control, Tyler my weeds and insects and Justin handling the rat issue that just occurred in my attic. Those guys are pleasant to work with. They listen to your concerns and go above and beyond to make sure your happy. Highly recommend using this company. You call and believe me they respond immediately.
Marion was amazing!!! He was very thorough, professional clean and Kind!!
The service was very thorough and professional. Exterminator Marion was extremely nice and very knowledgeable about cockroach extermination. I would definitely recommend this business to anyone in need!
Excellent customer service! Their rep Carlos was on time for the initial assessment, he was thorough and explained everything clearly. Highly recommended. Positive
The Tech was very professional and knowledgeable. Michael reviewed all the work with me and was extremely helpful.
Tara Kirk came to our home, confirmed we had a dry-wood termite issue and promptly scheduled a fumigation that took care of the problem. Ms. Kirk is personable, knowledgeable and very professional. She stayed in touch throughout the process. I highly recommend Tara and Petri Pest Control.
Extremely pleased with the services provided by Marion at Petri Pest Control. He is extremely knowledgeable, friendly and thorough. He s always been very professional and I highly recommend Marion with Petri Pest Control if you are in need of quality and reliable services. Positive
William Barber and the call center staff are always a pleasure to work with. Theyre very professional, prompt and polite.
I have been using Petri for the last 5-6 years and have only had positive experiences with them. Living in S Florida means dealing with bugs and rodents and Petri has been so good at helping us deal with and prevent any issues. I have to specifically name Justin who helped us solve a rodent problem - he has always been so patient, professional and is extremely knowledgeable in what was a stressful situation. I am so grateful for his help. Chevy has also been so professional and helpful. I highly recommend Petri Pest Control after my years of experience as a customer.
Justin Minos has been outstanding with the service. I am impressed with his understanding of rodent behavior and with his knowledge about animals in general. The rodent proofing work has worked well so far.
I had a horrible Ant problem and tried fixing it myself with pesticides from Home Depot to no avail. I called Petri and they had a technician come out right away. It s been a couple days now since the initial treatment and I haven t seen any Ants crawling around anymore. Great service definitely will be using them to maintain the house from now on.
We had one of the best experiences dealing with Marion from Petri Pest Control. Not only was he courteous and professional, he was also very informative about what we were dealing with. Marion was very personable, and respectful of our home and property. He showed up on time and had very good time management while performing his functions. Petri Pest Control has an asset on their hands and they are fortunate to have him. Thank you and we look forward to our continuing our business relationship with you.
Mike has done pest control for us for years. Hes great tech! Cant say much more than that!
Some workers are better than some..they come when scheduled and show up to rectify any situation
I had a tree stub that was full of subterranean termites right next to my house. Mickey Sloley from Petris came out within a day of calling the office to inspect and give me pricing on the treatment. He adjusted his schedule and came out the very next day to do the Sentricon treatment. He was so kind and patient explaining everything to me and so thorough doing the whole process. I am very grateful to Mickey and Petris for the very fast and reliable service.
Marion did a wonderful pest control service he was on time, thorough, knowledgeable and very polite. I will only use Petri in the future.
Our technician, Mike is always friendly and professional. Whenever we have questions or concerns he always takes the time to answer our questions and address our concerns
Moved in to a new home here in FL and needed a pest control company. Got many recommendations for Petri. Marion was great, very kind and professional. He got all the issues sorted out quickly, especially some ants we had in our sons bath. Highly recommended! ask for Marion!
Javier from Petri has been our service technician for years. He is attentive and professional. He is always on time and communicates well with me.
I would like to thank Mr. Carlos For taking the time out to inspect my property for termites. Mr. C inspected the areas I was concerned about and assured me that there were no termites. He also took the time out to educate and explain what I should be looking for when it comes to termites. Once my contract is finished with the company I have, I will be switching over. Thank you for your professionalism and I appreciate your honesty.
We have been using Petri for 10 years and they always go above and beyond to address the ants and eliminate them. Marion, one of the managers, always takes care of the problem right away, and is always very thorough as well as friendly. I highly recommend Petri and Marion if anyone has ants. If you want a high quality company that will do what it takes to get rid of ants, then you must call them.
Good communication. Answered all my questions. Alertly noticed neighbor had a large number of bees swarming around his water meter lid. I texted my neighbor about the situation.
Joel and Marion were back today for follow up for some bug issues. Once again...... on time, professional, pleasant and the best part, the issues we had have been fixed by their hard work. Thank you Joel and Marion! You two are the best.
Marion is the absolute best. He takes care of my property and always manages to get rid of the problems ants that seem to love my vegetation. So appreciative of how thorough he is. I would highly recommend petri and marion!
Marion was amazing! Five Stars! Figured out my ant problem solved it!!!! Thank you!
Dakota was very professional, and Petri has always been pro-active and responsive on any questions we have. Great company to use and recommend
Lisa! Assisted me today in getting someone over to the property at the last minute to check it! OMG I am indebted to her and I appreciate PETRI PEST CONTROL services for always making sure I m good!
We have been using Petri for about 4 years now and I am very happy with the service. Our technician Marion is amazing. He is extremely thorough and does a fantastic job every time he comes. We greatly appreciate the quality of his work and dedication to getting the job done right.
Justin is very professional and gave me great advice to help get rid of the roof rats. Very knowledgeable
Had them for a while at our old house, moved and had a major ant problem. Tara set us up and Tank has been coming to spray he is super awesome and the bugs are completely gone!
Justin was incredible in identifying the underlying issues and promptly fixing them. He was very professional and is highly recommended!
I have used Petri Pest Control for over 5 years, and I highly recommend this company for pest control services. I am especially pleased with my technician, Marion. He is extremely knowledgeable and dependable! He always goes above and beyond to explain things in a way that makes sense to the customer. He is able to quickly identify a problem, and he knows exactly what to do to solve it. Petri is blessed to have such a wonderful employee!
Twice in one week, Petri staff came to my house to evaluate potential problems. In both cases the professionals involved performed an inspection and quickly gave me information about my status. But in both cases, I did NOT need their services, and there was No charge. I am enrolled in a quarterly treatment plan (standard in FL) but I was pleasantly surprised that their staff was straight up about where they could and couldn t help. I really trust this company. They do good work, reasonably priced when needed. But they are not going to sell me something I don t need. (Special shout out to Kris Goody Goodman. True pro!)
Uhhhmmmhhh so sad that this place is in business!!! Original termite inspection request was botched 3 times... No mention of a fee... After following up with my realtor who was to coordinate the appointment to owners schedule she did her part, Owner is retired with open schedule but Petri dropped the Ball... So me as the buyer and person paying for inspection called 5th Time and demanded they set a inspection date/time and they did 5pm same day.... I confirmed good with owner and inspector calls me wanting to confirm which I did and was advised 175 upfront for inspection and I gave credit card info... Asked when I would get report and he said same day... 5 days later and being ignored by text and email I still have not received the report? Buyers beware!!!
The roaches are gone!
Dakota was thorough, very friendly and professional. We called Petri to come and inspect our home and luckily the noises were not animal-related but we were very pleased with the service Dakota and Petri provided.
Beware, they use 3rd party contractors to do the fumigation that have no respect for your property. They apparently needed sand to way down some of the tents so they dug 1 foot holes from all over my landscaping, that I spend every weekend attending to, and when they finished the job they never bothered to remove the sand or fill in the holes but instead left piles of sand all over my property and sand all over the house from their shoes tracking in the sand. When I called to complain and ask for some type of compensation for the damage they basically minimized the whole incident and said that I was overreacting. Terrible service.
Tank Miller is an absolute professional. He pays attention to detail, is very thorough, knowledgeable and a genuine human being. He does a fantastic job and takes pride in his work. You are lucky to have Tank on the Petri team.
Marion Thompson is a wonder, so thorough and professional. We are delighted to have him as our home debugging wizard.
Marion went above and beyond and was so professional. He deserves a huge raise we were infested with so many ants. Spent over 2 hrs here
Joel the technician was great. He told me about the ant situation I had and went above and beyond to fix it.
Willie is AWESOME!!! He has been the technician at our home for years and has always done a fantastic job.
excellent company. great tech team
Superb service. Ellie is informative, friendly and very knowledgeable. Highly recommend him. Professional and clearly know his stuff.
Weve been a customer of Petris for about 4 years. We subscribe to lawn fertilizer and pest services, for both in door and out. Yet, we still have weeds. I wonder if theyre actually spraying or just putting signs in the yard and billing us. Recently our dogs had fleas, yet theyre treating our yard? I dont think so. When they sent a technician out to inspect, he said we had trace of fleas, he was rude (definitely not service oriented) and they want to charge $215 to treat the inside for fleas...even though they already get money from us for 2 contracts. I dont think so, we treated ourselves and were dumping Petri!
Goody was extremely professional and knowledgeable and we feel confident in his solution to resolve our issue!!!!
Love this pest control company. After going through 4 they finally got ride of my roach problem.
Fedlet is doing excellent services as he texted me before arriving and we discussed the lawn and shrubs care going forward. TY
I dont know what you are paying Alonzo, but it is not enough! Best of the best. Could not be more professional and personable