702 Kingsley Cir, Plant City, FL 33566, United States
TruGreen provides local, affordable lawn care in the Plant City area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our Plant City community and loyal customers every day. Place your trust in America’s #1 lawn care company by calling TruGreen today at 813-659-4100.
Brian came out as they promised he would looked over my yard and will come back in March when the growing season starts, they promise to put in plugs and hopefully this will work for me. Thank you Brian. I appreciate you coming out.
James is passionate about keeping lawns healthy and beautiful. As a True Green specialist, he knows the best treatments to make your grass greener, thicker, and free of weeds. James is dedicated to providing top-notch service, answering your questions, and ensuring your lawn gets exactly what it needs to thrive.
Most of this grass is less than two years old and cared for entirely by Trugreen. What I am left with is one partly dead lawn and what is alive is mostly weeds. The reasons given are all push back and lack of accountability. This is a real TruGreen cared for lawn. Yes I have weeds and wild grass, all of which TruGreen was hired to prevent. Telling me that the reason my yard looks terrible after two years of service and almost a complete re-sod is because of weeds and wild grass is the definition of gaslighting when you were paid to prevent these exact things from happening.
We have been a customer for many years, sadly now it appears they turn up and don’t spray the lawn. No activity of any persons working captured on our security cameras. Van pulls up and drives off. Just a flag on the lawn. They used to knocked the door or leave paper work at the front door after completing the job.
Besides their dangerous practice of soliciting and leaving door hangers on neighbors door, they are also violating neighborhoods that are deed restricted. I could never hire a company that is this reckless and endangers residents but letting criminals know which neighbors are in town or now with their door hangers. Please stop this dangerous practice!
If I could allocate a zero rating I would. Truegreen gets a 5 star rating for dishonesty, taking full payment for a year of service without providing treatment, being deceptive and incompetent. I am a new customer to True green and 2 weeks ago my first assessment and treatment was stated to be completed, the service member came left a True green sign on my lawn and did not treat my main complaint which was weeds and crabgrass to my new St. Augustine lawn. No aftercare instructions either. After calling to ask for revaluation of the lawn because it was much worse than when I started I was promised a service within 3 days, the service member canceled the appt 2 days in a row and no response back from an area manager which was promised. Consumers beware, check your home cameras to see if service is completed and rendered. Take my advice and go to another competitor. I will cancel my service, and ask for the years service fee to be refunded. Let's see how that goes... I am truly disgusted, dissapointed, and a dissatisfied consumer. ALL proceed with caution. - Dr. Milinazzo
The gentleman who performed lawn service was respectful and did a great job! I am rating this a 4 because the site required me to leave a rating before I could read my treatment summary. It is difficult to rate the service before I know exactly what was done.
Service has been going downhill for almost a year. I’ve used them for quite a few years and as it’s usual with this type of companies, it started pretty well and the price was extremely aggressive for the first year. The next couple of years it was up and down service quality. The last year service took a hit. I had to call management due to serious issues with my lawn. Then I repeatedly call the company complaining about the weeds growing quickly in parts of my front and side lawn. Lawn treatment got so bad and poorly performed that I have many different types of weeds. Today I decided to call it quits and canceled my service. What a relief. I didn’t give them a one star because customer service people on the phones try their best to work something out. Unfortunately the real work is in the field and this company is failing badly. Now I understand why so many of my neighbors have dropped them and do not refer them at all.
I am very please put the services provided by Truegreen. Marcus, the person who serves our property is very polite and pleasant.
Highly recommended
Love the service
Leroy is a great employee. He cares about customers. And he gives you good detail on what hes going to do and what hes trying to achieve.
Thank you Kevin for your honest evaluation I confirmed they are true and thank you for starting the treatment I know you will turn this nightmare into a dreamscape
Very nice guy, explains everything and do the job very good
Please just fix my front Lawn, The grass roots or not green they or brown thanks.
He did a great job
TrueGreen provides excellent service and my lawns is healthy and appealing. I highly recommend TrueGreen.
Jason C was the technician. He asked about our needs and concerns for pest control. Asked about any pest or issues that we had, and the area which needed additional attention or treatment. He was courteous and treated the areas pointed out. He also stated if the issues continued, dont hesitate to call. He would come back to eliminate the problem.
Did a great job! Explained everything well and answered all my questions!
Very professional.
Great service
Great performance & professionalism in maintaining the lawn care quality!
Very thorough, my neighbor uses them and thats why I do, Im looking forward to having a lawn as beautiful as her.
Great job. Did everything I ask. So sweet.
Khyle performed a thorough and professional job.
Garrett was very professional and did a great job on the aeration. Thanks!
Donald V did a great job! He is always so thorough with the applications and answers any questions we may have.
Leroy did a great job on the lawn, he went over the treatment to lawn and covered the areas that needed attention. Thank you.
Kyle always does excellent service, listen to my concerns and provide great customer care. Highly recommend
love my trueGreen sercice.
Service ok
Hilman very professional looked sharp answered questions.
Very good and on time.
Kyle W did an excellent job!
Very prompt and thorough service. The Technician passed along a lot of information that I had no idea about. This was my first service, so time will tell. Looks promising though.
Have been a long time customer (5+ years) at my home in Lakeland, but service has recently started to go downhill quickly. Brown spots in front, back, and side yards and its the middle of summer. Also grass is not anywhere as thick as it used to be. My neighbor is a longtime customer as well and she has similar problems. When I spoke to the call center to report this (to CDAVIS70), I received very poor service who wasnt willing to offer anything except a sorry. This is not acceptable for the amount that is being charged for this service. Edit: corporate has called and are helping to resolve the issue. Grass is starting to improve, still needs work.
Absolutely awful. Please save your money and go someone else.
Very professional services
First treatment today with trugreen as we switched from another company. Good discussion with the technician and explained my concerns and he answered my questions. Too early to see results but i will keep you posted.
Paul is an excellent representative of TruGreen!
Kyle is an excellent technician
KYLE DID A FANTASTIC JOB ~ THANKS KYLE ! !
He did a good job he answered my question about my lawn rate 10
Great Customer Service & Quality Employees
My tech was very helpful and knowledgeable. He answered and explained with details of my concerns.
Great customer service and very professional tech specialist.
You did an excellent job today
He always treats me like family and does a great job! Thank you so much!
TruGreen came today and installed plugs in my lawn where some damage from fertilizer happened. Specialist (Garrett B) branch 5100 was awesome and answered all my concerns and was extremely helpful and professional. Highly recommend. Thank you
Reliable and friendly service. Feel they go out of way to meet our needs.
Supposed to call before they show up. They didnt. They showed up unannouced when i wasnt home. Did a service. Auto billed me. I called for months multiple times refusing to pay. No manager ever called me to resolve it as i was promised someone would. Theyre just going to allow it to go to collections. Will never use them again. Service was officially cancelled.
Excellent service and great customer service.
I was a New customer and my first treatment was a bust! The service tech arrived and walked to my front door rang the doorbell and then walked back to his truck. He got out and walked to my side gate and back to his truck. He marked my services complete and went on his way. I immediately called the Customer Service number and reported what happened. They contacted a supervisor locally in Tampa and said he would come back. I have cancelled their services and have requested a Manager or Supervisor to contact me. I have been waiting a few days without response! Please contact me! Please call me from a Phone Number Registered to your company.
One star is enough for this terrible service, 7 months after and my backyard is getting terrible, I hired this service for weed control and the weed still, my backyard specially looks terrible, it was better before Trugreen. I have now 3 types of grass. Management is terrible I have more than 3 months waiting for a manager to come. Trugreen is handling this just waiting to finish the 12 months agreement. But I need and I want my land beautiful again. If you read this do not hire this company or if you ate the manager I highly recommend you to show up.
This company is willing to work with you.
The service rep was very friendly and professional. Great work done.
Good service for a reasonable price.
Trugreen team does an excellent job servicing our yard. Very professional, polite and courteous!
Leroy B was great on the re-treatment!!
Jason Copeland did good job. We have no pest in our house
Ive been charged for two services in one day before (observed the worker spray across the yard once). I was suppose have a supervisor reach out to me, no one did. They keeping pushing up services, trying to do them every 2 weeks, not every 4-6 like originally advertised. Attempting to try and speak to anyone in the customer service department takes over an hour (unless you want to upgrade services). Go elsewhere for your lawn services...
The service reps handled all my questions and concerns professionally
Leroy B is an excellent technician, very knowledgeable and friendly. Always takes the time to answer my questions. Lawn looks terrific!
terrible for a year and killed by lawn, requested a refund which they approved and never got my refund of over $540, scammers
Andre did a great job. Thanks
The tech answered all my questions on seeding my lawn, the type of grass I have growing in my backyard and issues I noticed in my lawn and how they will resolve the issue on the next round.
Very Great Customer service! Lawn Tech was on time and very professional!
Kyle is great
Erin was great. Please keep sending her to my property. Pleasant, efficient, and helpful
Called to get a quote. As soon as I declined signing up right then, I got hung up on.
Another visit from TruGreen this morning. Lawn is starting to show improvement, just waiting for some rainfall to help a bit. Service was on time today as usual, and the tech explained everything he was doing for us.
Can you make sure you treat the srubs and play trees as well thanks
I appreciate the feedback I receive each time my yard is treated. If I have questions or concerns they are answered immediately and professionally and I usually learn something that I didn t know about grass, seeding or the treatment. Great service all the time.
Garrett was friendly and did his job. Much appreciated.
This service does not work, I have a dead and i am truly disgusted. My lawn after three years with trugreen has got to be one of the worst lawns on my street. Never Again
James came to our door and explained what he was going to do. Warned me to leave the dogs inside for two hours. James didn t rush through the application. He did a good job.
Prompt notification of arrival time considerate and thorough with service and maintenance provided.
Always on time. They take the time to do the job correctly and the results show in a weed free lawn.
I WILL BE ENDING MY SERVICE WITH TRUE GREEN DONT UNDERSTAND HOW THEY KEEP GETTING MY SERVICES MIXED UP CONSTANTLY HAVE TO BE ON THE PHONE WITH SOMEONE ABOUT MY ACCOUNT LIKE RIGHT KNOW MY BILL IS SKY HIGH ONCE I GET THESE CORRECTED IM TAKING MY BUSINESS ELSEWHERE
I contact this company to fix my grass in the backyard. they came for few months and the grass still the same and every person who came. Give me a different escuse why the grass still the same. I call costumer service and they don t give any answer. And they don t care I stop the service.
Marcus was very helpful in explaining what plants were fertilized. He did a great job!
Kevin does a great job every time he comes to service the trees. They are coming back from the winter season beautifully
TruGreen is as good as it gets in Florida. If you re lucky you will get Jason C to be your technician. Friendly and professional. Trugreen has always responded to my concerns about my lawn and landscaping.
Normally there is always a sign in my backyard to indicate TruGreen was there, also there was no report paperwork on the front door, thanks for your time.
Good spraying job, house cameras recorded service.
Jason came to my door before he sprayed my yard and had me bring the dogs in for their safety. I appreciate that. I haven t had a problem with mosquitoes since the first service.
TruGreen has made my lawn look it s best, and they have helped to do the work for me that I just can t do anymore.
The service was good and on time they respect your property and this is the first time I use their service.A+
Devan is a great tech. Communicates with us. Thank you Devan!
Josh was courteous and professional and knowledgeable. The lawn is greening up and the weeds are becoming scarcer with the 2nd application.
This is my first year with truly nolen lawn care with many more to come. My lawn care expert is Dennis who has to be a very valuable asset to the company. Dennis is a very meticulous person and takes his time with my lawn and answers any questions that I may have. Thanks Dennis and truly nolen my lawn is beautiful!! Keep up the great work.
As always TruGreen is awesome
Polite n informative. Just glad Leroy was here vs being charged for services not rendered by another employee of True Green.
Thank you so much for answering my quiestions.Jason was such a great person he answered all my quiestions
Our lawn looks great. We are always notified in advance of lawn treatments. Allen Finkley did an excellent job.
Great professional experience
Great customer satisfaction along with a great product
Mark did a great job
TruGreen is a great lawn service they take guest work out caring for your lawn. Thanks Kyle for a great Job. R Gibson Sr.
Ive been with Trugreen for some years now and they have always been great. Any concerns with our lawn or service have always been addressed quickly. Everyones friendly and the Lawn technicians are courteous
They come to do a job and get it done
Paul is an absolute asset to your company! We have always appreciated his specific detail and knowledge! We highly recommend him for any service to anyone. Please make sure he knows how very much he is appreciated!
Hilfred was great! He explained the process to me thoroughly, including plant care. Thank you, Hilfred!
The person was here after we had the message. We saw him using a house in our lawn. We went out before he left. Our lawn seems okay. Some of the weeds have dried but there still some others. Hopefully, the lawn will get better.
I was not home when Kyle did the application. He left a Very nice detailed notes, what the service he did, what should I expect the lawn changes, what I did right moved the lawn and how to water the lawn.
Excellent service very timely and professional Technician was very polite and knowledgeable Thanks TruGreen
It seems to be doing great so far. They are friendly and professional
Austin was very nice and explained what he was doing.
The service was OK, however I had a fee questions and the gentleman did not inform me that he was at my residence. I would like a door bell ring or knock on the door.
Kevin D from Branch 5100, is the bomb! He always lets me know what hes up to and what he sees in my yard. His care and concern are above the line. He also makes recommendations too. Thanks Kev, you and TruGreen!
They did an excellent job, and my technician was very professional and helpful.
Kyle W was awesome. It was my first service and he was very thorough in explaining the process and setting expectations going forward. Happy to have him as our specialist
Jason did an exceptional job. Took tremendous care in treating our property and he was very courteous and respectful.
Your tech Roman McMurray performed our tree & shrub service to help us control the fungus & leaf spot on our plants and was very nice to speak with. He answered all my questions about our landscaping and how to maintain it and keep the powdery soot mildew we find on the plants. We greatly appreciate the knowledge of all your techs and think thats what sets your service apart from all others. Thanks much, The Walters
excited about getting my lawn back ... so far I feel like Ive called the right people. Thank You TruGreen!
Thank you, I feel like I won a prize. Do you think next year you could plug the back? Lol, thank you.
The Mosquito service was very thorough and very responsive to my request for extra spray in certain sitting areas. Took the time to do it right.
Jason is very good and took care of my home
The Tech was very Personable & listened to what I had to say, Professional Tech a credit to your company,, please can he be my regular Tech.
He explained what was necessary to keep the plants & shrubs healthy!!
Disappointed with the service manager Phil I spoke with on my initial conversation. I feel the lack of being up front and honest in regards to services, also not returning my call. To which I then called customer service and spoke with Jamal to better explain the charges being incurred. His condescending demeanor certainly left a bitter taste. If he was having a bad day I the customer should not know about it.
Great guy! Left notes for us to care for our new lawn very informative
Very considerate taking care to avoid over spraying turf chemicals into our artificial turf dog run.
He did what I asked him to do and that is to treat the weeds. However, we just had a major thunder and hail storm. There goes the treatment for the weeds.
The technician was very friendly and experienced. He was efficient and got the job done quickly. After he finished he gladly answered my questions I had about what he did. If all your technicians are like him, then you have a great company.
Grass has never looked better.
Rude employees.
Otis is a great professional, and I am going to recommend him to all of my friends. He was wonderful and very helpful.
Devan shared a lot of advice about my yard. He seemed to be very knowledgeable about the care and process. I would like for him to start treating my yard only.
He was very nice and did a great job
Love TruGreen so far and hope the grass loves them too ! The tech was very friendly and knowledgeable
Paul B is the best at the 5100 branch! professional, knowledgeable, and friendly thank you, : )
I had concerns with my lawn, and they came out within a couple of days to start caring for my lawn. They promised to take soil samples to ensure their plan was correct. Caden the technician was very attentive and friendly.
Our lawn has never looked better since we started using TruGreens services! And they have excellent customer service as well!
Paul is excellent always check with prior to the service I am very pleased with the service
Lawn fertilization. Shrub and tree pest control and fertilization, misquito control....let you know when they are coming and leave comments on what was done as well as recommendations. .Most technicians are very willing to talk to to me and answer any questions. Almost all are very thorough as Ive seen when I have been home.
Our local TruGreen has quality employees. The customer service is always on point and has always taken care of any issues I ve had expeditiously. I ve been with them for years and my grass, trees and shrubs always look great. If you re fortunate enough to get Devon for lawn and Paul for the trees and shrub service, you won t be sorry. I highly recommend this company.
Whether Im home or away when you visit, I always get insightful feedback on how Im doing, what things I can do or look for with my lawn or shrubs, as well as what youve done during your visit. Your quality information about the service youve performed during the visit as well as useful pointers for me to potentially implement to improve my lawn and landscaping is most appreciated.
True green is Terrible! No Customer Service Skills!!! Choose another Lawn Company!
He was very polite and helpful
Kevin D. is very friendly and knowledgeable. He took the time to answer all my questions, which was very much appreciated.
After fighting clover and numerous weeds in our yard, I knew I needed to call in help. I researched several companies in our area, and I noticed the consistently great reviews for TruGreen, as well as their high BBB rating. I started at their website and immediately received a call from a TruGreen rep. The process of signing up was quick and easy. Within just two days of signing up, our TruGreen technician, Kyle, showed up and got us started on a healthy, vibrant yard! Thats what I call responsive service! Thank you, TruGreen!!!
Derek is a great ambassador of True Green
Joshua was thorough in his explanation of the worked performed and was very courteous.
Mr. Terrence was excellent with the service and very friendly.he was very knowledgeable and answered all my questions. My request is for Mr Terrence to continue to do my lawn service.
Shaun E. is the best! Hes knowledgeable and willing to take his time to explain and answer questions.
very good attention and courtesy, friendly
Chandler was very polite, professional, and addressed all my concerns.
Doing a great job
Today I had my first Lawn and Shrubs treatment and I must say both technicians well professionals and very polite
Love that and they contact us as to when to expect someone & also the lawn tech knocked & let us know they were here. They also leave a note as to what was done! Great service!
Polite and answered all my husbands questions.
Alex and his team were absolutely amazing. They were willing to answer any questions or concerns that myself and my husband had. Thank you so much for providing service with a smile.
Truthfully I was very skeptical that my grass could be saved. It had suffered severe neglect from yours truly lol. Then I tried to poison it by trying to treat it myself. I hired true green and honestly now I have the best grass on the street! And I water less I would highly recommend this service
We did not appreciate being awakened by your automated text at 630am. We would like to opt out of all automated texts. We just need to know what day you are coming and either am or pm. I left this message once already, and I told your service tech, Germaine. Germaine has done a good job both times he has been here and we are pleased with the service, but NO AUTOMATED TEXTS please.
Ronnie was very knowledgeable and politely explained the issues my lawn currently has. He suggested treatments to improve the health of my grass.
Kevin D has done a great job with my weed and shrub management. My hedges are growing like crazy. Now I just need to trim them.
my lawn looks great and I am happy!
The work that TruGreen has done for my yard makes it one of the bright spots of the neighborhood. They observe, ask questions, offer suggestions and take care of my lawn, trees and shrubs health. They are to be commended!
I prepaid for their pest services especially mosquitoes. I ended up getting bit more they dont call in advance to notify you they are coming they just send someone...huge lack of communication
Efficient and effective.
They are liars do not use their services. I hired them for one thing and they never showed up to cut my grass. The sales representative lied to me. I explained to him over and over again i needed my grass cut, he kept asking me for my debit card which i felt like it was a rush never got any information from them. This company is a scam. I paid for the service and they never fulfilled their end of the bargain.
Never an issue, always helpful, answers my questions and provides suggestions.
Alex z service serviced my lawn today I think it did an awesome job gave me detailed notes things that I should do and and watch for I give him a 12-star review
TruGreen does a great job taking care of my lawn. I switched to a different company last year and boy did my yard suffer, but I got TruGreen back and they turned it around fast! They know the formula for beautiful lawns, what else can I say?
Garret did a great job.
Devan was very professional and knowledgeable. He always provide great service.
Horrible! Just Horrible! I hired them to maintain my yard--worst decision! My yard is worst now than BEFORE I hired them. I called to complain several times. I gave them months to repair the issues, and nothing ever came out of it. Just a waste of time and money! This this was the last. I reviewed my security cameras and found out the tech didnt even do the left side of the house! he completely ignored it!! Please dont waste you time and money on these people. Youve been warned.
This company has exceptional customer service from the responsiveness of the front office to the courtesy and professionalism each technicial brings. So much appreciated.
After receiving the alert he was on his way. His arrival time changed several times but finally it was my turn. The only thing I have an issue with is that he left the back gate open and I have 2 dogs that could have gotten out. Otherwise great job
TERRIBLE. Ive been paying for all the services for months and my lawn is the worst looking one in my neighborhood, weeds out of control and pests have destroyed my plants. DO NOT RECOMMEND this franchise
True Green
We used them for a year. Weeds got worse and worse. Lawn got worse and worse. They called every month to up-sell us for some new service. Switched to another company that is cheaper and lawn is way better after a couple months.
Watch the kids spraying. Make sure they get the corners and slow down so they cover the yard correctly.
Leroy is the best ever. He took his time and explained how the grass here is different. He told me how to water the grass properly for optimum growth. He is very polite and knowledgeable about lawn care and the maintenance of grass here in FL. With Leroy serving my grass it will be healthy and growing in no time.
The representative spoke to me about the benefits of potash sprinkling.
Shaune fixed the problem we was having. Thank you
Ronald W was professional & knowledgeable. I would like him to be my regular lawn service man!
Derrick showed up early when I was heading out for work. Friendly, super approachable nice guy! This was my first service. Here s hoping he can get my grass looking the best on the street!
The bare spots in the lawn have disappeared, which is great. However the weeds continue to outgrow the grass. My biggest complaint is that I have received several phone calls from this company telling me that the trees and shrubs on my property are infected and need further treatment. The thing is I have no trees and shrubs. Yesterday I received another call that plants and flowers in my yard had some type of infestation. For the last two days I ve been in my yard working in my garden, and I haven t seen this at all. So I interpret this as true Green, wanting to offer me more services for more money that I don t need. For this reason, I will not be continuing my contract when it s up with this company.
I have used TRU GREEN for 15 plus years. They have done a great job overall.
ERVIN M IS A TECHNICIAN IN THE CLEVELAND HEIGHTS LAKELAND AREA, ERVIN M HAS BEEN TO MY HOME 2 TIMES NOW AND SHOWED RESPECT, PROGESSIONALISM AND LOYALTY. THIS YOUNG MAN GOT RID OF MOST MY WEEDS WHEN 2 OR 3 OTHER TECHNICIANS COULD NOT. TRUE GREEN SHOULD BE PROUD TO HAVE SUCH A GREAT EMPLOYEE AS ERVIN M. THANK YOU AGAIN ERVIN M.
Otis S was helpful and provided good information and answered all my concerns. Still I see patches and weeds though. Thanks Positive
Please stop leaving trash in my yard. I don t want your chemicals and Iam sick to death of recycling Your little flyers. I m trying to keep my yard nice please stop putting trash in it
Garrett Buckingham arrived at my address to install plugs. Received text ahead of time alerting me of his arriving. He was very courteous and explained everything to me. Did an outstanding job with the plugs. Asked if I had any questions or concerns. Thanks to Roman also. Appreciate everything and will get yard back into top shape with TruGreen. Ray Andrews
Good service
Technician Ronald was very professional and knowledgeable
Derrick S was a pleasure to see. Even showing up later in the day he still had a positive attitude.
Garret did a great job.
I found Derrick to be a fine representation for Trugreen..he was friendly, and let me know what he was going to be doing for my first service...
This has been getting worse over the last 3 months and no communication or remedy from tech?
I always enjoy talking with Marcus. He is pleasant and very knowledgeable. A true asset to your company.
Spoke to Jean regarding the salt water flooding from hurricane Idalia.
Provide good service
Grass is not doing any better. In fact, it looks mostly brown as compared to green. My bank account is growing closer to zero, though. I believe it needs a top soil added, then resodded. Have not met the technicians yet.
I started using Trugreen in July of this year after sodding my yard and a couple a couple issues prompted me to call Trugreen. They handled my concerns promptly with the last two visits offered at no charge. This along with the techs desire to solve my issues coupled with Trugreens commitment to customer satisfaction is truly notable.
So far so good, I m on my 3rd Tree and Lawn service and after a few months and some answered questions I finally feel better about my lawn. What I was spending on guessing and internet knowledge was costing me more than the actual service, go figure.
He was very thorough with the applications. I would recommend true green. Ive been a customer for years. Keep up the good work.
They came out did a great job on the lawn control tomorrow will be our past control. We will see after that. As so far they have done a great job
My order was complicated. With 3 areas needing different attention there was a disconnect between what I requested vs what they provided. After making contact with them, they quickly made it right. Easy to use app and great way to communicate. You always know when they will be on site and when they leave. Thank you
Came to door to see if I had any concerns about my lawn.
Jean sprayed my lawn today. It was full of weeds so hopefully this application will do the job.
Good service this month
***WARNING ANIMAL ABUSE *** Lawn care specialist Jaylen B showed up to do his job at my property, he called my phone but I missed his call, so I forward the number to my husband and he called him back letting him know NOT TO COME IN THE PROPERTY, WE DO NOT WANT OUR YARD SERVICED UNTIL THEY COME AND PROPERLY MEASURE OUR YARD AND CHARGE US CORRECTLY. ( he was still out of the yard at this point) So he agreed and left. Only our property cameras caught this man inside our yard, treating our lawn!!! Our big dog was out and was barking at Jaylen, even with him barking at him coming towards him he didnt leave the premises. He proceeded to do his job while my dog was behind him ,barking at him. At one point my dog got close to him barking, Jaylen SPRAYED MY DOG IN THE FACE with whatever he was testing my lawn! I am livid!! He shouldnt have been in my property to begin with! What if my dog bit him? My poor dog was abused by this man. Their bill states to stay off lawn until the first settles and this wack job sprayed my dog in his face. Jaylen left a note on our bill talking about how nice of a dog we have. Disgusting human being. Doesnt know how to respect anyone or anything. I hope he gets fired after Im done with management. We specifically told him not to do anything to our yard. We have photos and videos of this abuse.
Excellent service on time. Very professional!! Thank you!
Always get a great customer service!
Since I started using Tru Green my yard has become self sustaining. The customer support is excellent - always helpful - not pushy - let it be your decision - layout what s available and needed for a beautiful yard. I m really happy I switched. Not expensive - when you look at the big picture of what you gain from it - time.
I had a great experience with Cody Behrle when he came to my house was very professional and career about what I had questions on would recommend him always great young man !
The soliciting at all hours when rejected multiple times to the point it seems to be harassment. If a business has to go door to door this aggressively they need to look at what they are doing wrong.
Just started with True Green Lawn Service and not ready to give an assessment at this time.
Trugreen treated everything very well on my lawn
1st time using Tru Green and overall a very positive experience. The technician was very professional and knowledgeable. My only issue was he left my side gate wide open when he left and I have dogs.
08/16/23 TruGreen has definitely put the effort in to keep me as a customer. Pleased with how they have proceeded with the action plan they implemented. 10/11/23. Blake did a wonderful job caring for our shrubs/ trees. Appreciate the time he took to explain everything.
Service is as terrible as the sales people they send to everyone s door to try to force a sale
Joshua is a good man. Friendly and knowledgeable.
Otis was very pleasant and professional. He answered the questions I had.
The agent was very confused, probably due to incorrect notes he was given. Clearly there were brown patches but, at 7:27 am, he rang doorbell to ask ME where the issue was, whereas I had described it in detail when scheduled. Before treating, he hesitantly picked up a tiny piece of grass besidethe 2ft brown patch & said this?I said no, the large brown patch right there. He then said its dead but later said its going to take a couple months to grow back as if waiting for me to advise not to treat it. I had to run and he was still observing it when I left. I dont get the feeling he treated it.
Today it s my first service, I m expecting better results and experience that the one I had with my las company.
Dependable
Addressing my concerns in a positive way.
Great service, communication, and results...beautiful landscape results.
Terrible service, terrible treatment, and terrible customer service. I was sold a service and then told I need to upgrade and pay more to receive that service. Very deceptive and not professional. I will be sure to never use this company again AND not refer to any of my clients or friends.
We Love TruGreen Lawn Care Team! Robert and Sheryl Positive
Lindsay is a great lawn tech. You need more technicians like her. She has followed up in a timely manner. She is by far the best lawn technician I have ever had.
We were not at home, and greatly appreciate your service and advise.
Lindsey G was out today and worked hard to put down weed killer hopefully this was enough to eliminate these weeds
On time, explained the process and procedures. Very courteous.
Randy does A GREAT JOB
Do NOT recommend! I keep having fire ants in my yard and they treated my yard for fire ants. Now they say my yard doesn t have fire ants in which it STILL does. They want me to pay for a different kind of treatment for different ants; which I do not have. These people don t know what they are taking about. I recommend everyone to take your money somewhere else.
Informed by the company of the whole process. The agent is available to discuss issues if needed.
Great service every. My landscaping needs are expeditiously addressed.
I called them one time to inquire about their lawn mowing service which it says they did online, and when they told me they don t offer that on the phone, I told them I wasn t interested in their other services. I received COUNTLESS calls the same day from multiple employees, text messages, and the next day, they showed up at my door! This is all after I told them to stop bothering me because they didn t have the service I wanted. Clearly they don t have their ducks in a row at this company as they kept pestering me after telling multiple people to stop contacting me. Do not bother calling them unless you are ready to be hassled for the next few days.
Tru Green is the only company that produces results. Positive results. My past companies never achieved the richness a lawn should look like. Tru Green keeps you totally informed when their specialist will be at your home. I received notifications when they would arrive and a text with a picture of the specialist. Great time to review any issues.
Jean was informative and helpful
I have had the TruHealth Lawn Plan with TRUGREEN for several years. My lawn has never looked so green and healthy. They are very profesional and you can reach them anytime. Their service is excellent. Their lawn care specialists are very cordial and available if you have any questions or comments about your lawn.
Used them for well.over a year, and I did not see a significant difference in the appearance of my lawn. My money was not well spent.
Thank you for taking the time to take notice of issues you see concerning my plants and trees.
Made our yard 100% better
TRUGREEN is committed to customer satisfaction! They came to aerate our lawn, and after seeing how pact it was our specialist went over our entire lawn a SECOND TIME. Definitely above and beyond. Will be recommending these guys to all our neighbors. Thanks!